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CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Income Statement [Abstract]      
Revenues [1] $ 356,047 $ 371,343 $ 376,423
Cost of revenues [1],[2],[3] 208,708 205,580 205,294
Selling and marketing [2],[3] 57,622 63,322 68,453
Research and development [2],[3] 33,066 33,701 36,987
General and administrative [2],[3] 47,679 51,192 61,200
Amortization of intangible assets 3,057 5,213 27,096
Impairment of goodwill 63,000 78,200 46,300
Impairment of right-of-use and long-lived assets 1,397 1,502 156
Restructuring 1,027 6,234 5,810
Total expenses from operations 415,556 444,944 451,296
Loss from operations (59,509) (73,601) (74,873)
Interest expense, net (1,883) (1,445) (915)
Other income, net 651 42 9,785
Gain (loss) from foreign currency transactions 1,417 (2,824) 1,166
Loss before income taxes (59,324) (77,828) (64,837)
Income tax provision (924) (1,533) (1,724)
Net loss (60,248) (79,361) (66,561)
Net loss available to common stockholders:      
Net loss (60,248) (79,361) (66,561)
Convertible redeemable preferred stock dividends [1] (17,600) (16,270) (15,513)
Total net loss available to common stockholders $ (77,848) $ (95,631) $ (82,074)
Net loss per common share :      
Basic (in shares) [4] $ (15.53) $ (19.88) $ (17.71)
Diluted (in shares) [4] $ (15.53) $ (19.88) $ (17.71)
Weighted-average number of shares used in per share calculation - Common Stock :      
Basic (in shares) [4] 5,014,049 4,811,233 4,634,178
Diluted (in shares) [4] 5,014,049 4,811,233 4,634,178
Comprehensive loss:      
Net loss $ (60,248) $ (79,361) $ (66,561)
Other comprehensive loss:      
Foreign currency cumulative translation adjustment (3,958) 1,830 (3,842)
Total comprehensive loss $ (64,206) $ (77,531) $ (70,403)
[1] Transactions with related parties are included in the line items above as follows (refer to Footnote 13, Related Party Transactions, for further information):
Years Ended December 31,
202420232022
Revenues$10,217 $11,420 $14,934 
Cost of revenues30,450 29,265 26,971 
Convertible redeemable preferred stock dividends(17,600)(16,270)(15,513)
[2] Excludes amortization of intangible assets, which is presented separately in the Consolidated Statements of Operations and Comprehensive Loss.
[3] Stock-based compensation expense is included in the line items above as follows:
Years Ended December 31,
202420232022
Cost of revenues$221 $533 $1,144 
Selling and marketing126 380 1,021 
Research and development161 411 827 
General and administrative2,683 3,211 5,186 
Total stock-based compensation expense$3,191 $4,535 $8,178 
[4] Adjusted retroactively for the Reverse Stock Split, refer to Footnote 2, Summary of Significant Accounting Policies.