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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS) - USD ($)
$ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Sep. 30, 2025
Sep. 30, 2024
Income Statement [Abstract]        
Revenues [1],[2] $ 88,906 $ 88,479 $ 264,004 $ 261,111
Cost of revenues [1],[2],[3],[4] 52,783 52,005 157,629 154,025
Selling and marketing [3],[4] 14,551 12,515 46,017 42,691
Research and development [3],[4] 7,184 7,272 23,106 24,412
General and administrative [3],[4] 12,050 11,116 37,397 35,663
Amortization of intangible assets 633 764 1,897 2,365
Impairment of goodwill 0 63,000 0 63,000
Impairment of right-of-use and long-lived assets 0 1,397 0 1,397
Restructuring 0 15 0 968
Total expenses from operations 87,201 148,084 266,046 324,521
Income (loss) from operations 1,705 (59,605) (2,042) (63,410)
Gain (loss) from foreign currency transactions 136 (2,223) (5,410) (1,508)
Interest expense, net (1,699) (424) (5,010) (1,440)
Other income, net 0 0 0 651
Income (loss) before income taxes 142 (62,252) (12,462) (65,707)
Income tax benefit (provision) 311 1,622 (570) 2,315
Net income (loss) 453 (60,630) (13,032) (63,392)
Net loss available to common stockholders:        
Net income (loss) 453 (60,630) (13,032) (63,392)
Convertible redeemable preferred stock dividends [1],[2] (4,971) (4,578) (13,904) (13,062)
Total net loss available to common stockholders, basic $ (4,518) $ (65,208) $ (26,936) $ (76,454)
Net loss per common share :        
Basic (in dollars per share) $ (0.86) $ (12.79) $ (5.24) $ (15.33)
Diluted (in dollars per share) $ (0.86) $ (12.79) $ (5.24) $ (15.33)
Weighted-average number of shares used in per share calculation - Common Stock:        
Basic (in shares) 5,252,039 5,098,415 5,136,696 4,986,746
Diluted (in shares) 5,252,039 5,098,415 5,136,696 4,986,746
Comprehensive income (loss):        
Net income (loss) $ 453 $ (60,630) $ (13,032) $ (63,392)
Other comprehensive (loss) income:        
Foreign currency cumulative translation adjustment (325) 2,925 7,590 828
Total comprehensive income (loss) $ 128 $ (57,705) $ (5,442) $ (62,564)
[1]
Three Months Ended September 30,Nine Months Ended September 30,
2025202420252024
Revenues$2,523 $2,597 $7,412 $7,512 
Cost of revenues5,679 7,364 16,880 22,964 
Convertible redeemable preferred stock dividends(4,971)(4,578)(13,904)(13,062)
[2]
(1) Transactions with related parties are included in the line items above as follows. Refer to Footnote 9, Related Party Transactions.
[3]
(3) Stock-based compensation expense (benefit) is included in the line items above as follows:
Three Months Ended September 30,Nine Months Ended September 30,
2025202420252024
Cost of revenues$54 $(281)$615 $118 
Selling and marketing17 (208)524 71 
Research and development31 (193)367 92 
General and administrative275 560 1,357 1,986 
Total stock-based compensation expense (benefit)$377 $(122)$2,863 $2,267 
[4]
(2) Excludes amortization of intangible assets, which is presented as a separate line item.