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Note 9. Operations and Concentrations | 9 Months Ended | 12 Months Ended
--- | --- | ---
Sep. 30, 2013 | Dec. 31, 2012
Notes to Financial Statements |  |
Operations and Concentrations | For the three and nine-month periods ended September 30, 2013 and 2012, we earned revenues (as a percentage of total revenues) in the following categories:
|  |  |  | Three months ended |  | Nine months ended
|  |  |  | September 30, |  | September 30,
Revenue Streams |  | 2013 |  |  | 2012 |  | 2013 |  |  | 2012
| Disclosure management |  | 40.8% |  |  | 75.4% |  | 59.8% |  |  | 67.3%
| Shareholder communications |  | 54.7% |  |  | 20.6% |  | 35.2% |  |  | 28.0%
| Software licensing |  | 4.5% |  |  | 4.0% |  | 5.0% |  |  | 4.7%
|  | Total |  | 100.0% |  |  | 100.0% |  | 100.0% |  |  | 100.0%
No customers accounted for more than 10% of the operating revenues during the three or nine-month periods ended September 30, 2013 or 2012. We did not have any customers that comprised more than 10% of our total accounts receivable balances at September 30, 2013 or December 31, 2012. We do not believe we had any financial instruments that could have potentially subjected us to significant concentrations of credit risk. A portion of our revenues are paid at the beginning of the month via credit card or in advance by check, the remaining accounts receivable amounts are generally due within 30 days, none of which is collateralized. | For the years ended December 31, 2012 and December 31, 2011, we generated revenues from the following revenue streams as a percentage of total revenue:
|  | 2012 |  |  | 2011 |
|  | Amount |  |  | Percentage |  |  | Amount |  |  | Percentage |
Revenue Streams |  |  |  |  |  |  |  |  |  |  |  |
Compliance and reporting services |  | $ | 2,530,127 |  |  |  | 58.8 | % |  | $ | 1,632,889 |  |  |  | 50.6 | %
Printing and financial communication |  |  | 561,802 |  |  |  | 13.0 | % |  |  | 536,912 |  |  |  | 16.6 | %
Fulfillment and distribution |  |  | 554,957 |  |  |  | 12.9 | % |  |  | 639,578 |  |  |  | 19.8 | %
Software licensing |  |  | 189,245 |  |  |  | 4.4 | % |  |  | 86,389 |  |  |  | 2.7 | %
Transfer agent services |  |  | 469,435 |  |  |  | 10.9 | % |  |  | 332,331 |  |  |  | 10.3 | %
Total |  | $ | 4,305,566 |  |  |  | 100.0 | % |  | $ | 3,228,099 |  |  |  | 100.0 | %
We did not have any customers during the years ended December 31, 2012 or 2011 that accounted for more than 10% of our revenue. We did not have any customers that comprised more than 10% of our total accounts receivable balances at December 31, 2012 or 2011. We believe we do not have any financial instruments that could have potentially subjected us to significant concentrations of credit risk. Since a portion of the revenues are paid at the beginning of the month via credit card or advance by check, the remaining accounts receivable amounts are generally due within 30 days, none of which is collateralized.

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- Definition The entire disclosure for any concentrations existing at the date of the financial statements that make an entity vulnerable to a reasonably possible, near-term, severe impact. This disclosure informs financial statement users about the general nature of the risk associated with the concentration, and may indicate the percentage of concentration risk as of the balance sheet date. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 275 -SubTopic 10 -Section 50 -Paragraph 16 -URI http://asc.fasb.org/extlink&oid=6927468&loc=d3e6327-108592 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 275 -SubTopic 10 -Section 50 -Paragraph 20 -URI http://asc.fasb.org/extlink&oid=6927468&loc=d3e6404-108592 Reference 3: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 825 -SubTopic 10 -Section 50 -Paragraph 20 -URI http://asc.fasb.org/extlink&oid=28364263&loc=d3e13531-108611 Reference 4: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 275 -SubTopic 10 -Section 50 -Paragraph 18 -URI http://asc.fasb.org/extlink&oid=6927468&loc=d3e6351-108592 Reference 5: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 825 -SubTopic 10 -Section 50 -Paragraph 21 -URI http://asc.fasb.org/extlink&oid=28364263&loc=d3e13537-108611 Reference 6: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 275 -SubTopic 10 -Section 50 -Paragraph 21 -URI http://asc.fasb.org/extlink&oid=6927468&loc=d3e6442-108592 + Details
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