0000843006 false--12-31 Q3 2023 0.001 1000000 0 0 0 0 0.001 20000000 3791020 3811649 0.21 0.1 0.1 0.1 0000843006 2023-01-01 2023-09-30 0000843006 2023-03-01 2023-03-20 0000843006 us-gaap:OtherCustomerMember 2023-07-01 2023-09-30 0000843006 us-gaap:OtherCustomerMember 2022-07-01 2022-09-30 0000843006 us-gaap:OtherCustomerMember 2022-01-01 2022-09-30 0000843006 us-gaap:OtherCustomerMember 2023-01-01 2023-09-30 0000843006 isdr:ComplianceMember 2022-01-01 2022-09-30 0000843006 isdr:ComplianceMember 2023-01-01 2023-09-30 0000843006 isdr:CommunicationMember 2022-01-01 2022-09-30 0000843006 isdr:CommunicationMember 2023-01-01 2023-09-30 0000843006 isdr:ComplianceMember 2022-07-01 2022-09-30 0000843006 isdr:ComplianceMember 2023-07-01 2023-09-30 0000843006 isdr:CommunicationMember 2022-07-01 2022-09-30 0000843006 isdr:CommunicationMember 2023-07-01 2023-09-30 0000843006 isdr:MarchTwentyNineteenMember 2023-09-30 0000843006 isdr:MarchTwentyNineteenMember 2023-01-01 2023-09-30 0000843006 isdr:TwentyFourteenPlanMember 2020-06-01 2020-06-17 0000843006 isdr:TwentyFourteenPlanMember 2016-06-01 2016-06-10 0000843006 isdr:TwentyTwentyThreePlanMember 2023-01-01 2023-09-30 0000843006 isdr:TwentyFourteenPlanMember 2023-01-01 2023-09-30 0000843006 isdr:TwentyTwentyThreePlanMember 2023-09-30 0000843006 isdr:TwentyFourteenPlanMember 2023-09-30 0000843006 isdr:EmployeesMember 2022-01-01 2022-09-30 0000843006 isdr:EmployeesMember 2023-01-01 2023-09-30 0000843006 isdr:OneMarchTwoThousandTwentyTwoMember 2022-08-31 0000843006 isdr:OneMarchTwoThousandTwentyTwoMember 2022-03-01 0000843006 isdr:StockOption5Member 2023-09-30 0000843006 isdr:StockOption4Member 2023-09-30 0000843006 isdr:StockOption3Member 2023-09-30 0000843006 isdr:StockOption2Member 2023-09-30 0000843006 isdr:StockOption1Member 2023-09-30 0000843006 isdr:StockOption5Member 2023-01-01 2023-09-30 0000843006 isdr:StockOption4Member 2023-01-01 2023-09-30 0000843006 isdr:StockOption3Member 2023-01-01 2023-09-30 0000843006 isdr:StockOption2Member 2023-01-01 2023-09-30 0000843006 isdr:StockOption1Member 2023-01-01 2023-09-30 0000843006 isdr:ThirtyFirstAugustTwoThousandTwentyTwoMember 2023-09-30 0000843006 isdr:ThirtyFirstJulyTwoThousandTwentyTwoMember 2023-09-30 0000843006 isdr:ThirtyJuneTwoThousandTwentyTwoMember 2023-09-30 0000843006 isdr:ThityOneMayTwoThousandTwentyTwoMember 2023-09-30 0000843006 isdr:ThirtyMarchTwoThousandTwentyTwoMember 2023-09-30 0000843006 isdr:ThityAprilTwoThousandTwentyTwoMember 2023-09-30 0000843006 isdr:CommonSharesMember 2023-09-30 0000843006 isdr:ThirtyMarchTwoThousandTwentyTwoMember 2023-01-01 2023-09-30 0000843006 isdr:CommonSharesMember 2023-01-01 2023-09-30 0000843006 isdr:ThirtyFirstAugustTwoThousandTwentyTwoMember 2023-01-01 2023-09-30 0000843006 isdr:ThirtyFirstJulyTwoThousandTwentyTwoMember 2023-01-01 2023-09-30 0000843006 isdr:ThirtyJuneTwoThousandTwentyTwoMember 2023-01-01 2023-09-30 0000843006 isdr:ThityOneMayTwoThousandTwentyTwoMember 2023-01-01 2023-09-30 0000843006 isdr:ThityAprilTwoThousandTwentyTwoMember 2023-01-01 2023-09-30 0000843006 isdr:RangeTheteenMember 2023-03-31 0000843006 isdr:RangeTheteenMember 2023-09-30 0000843006 isdr:RangeTheteenMember 2023-01-01 2023-09-30 0000843006 srt:ProFormaMember 2022-07-01 2022-09-30 0000843006 srt:ProFormaMember 2022-01-01 2022-09-30 0000843006 isdr:NetLiabilitiesAssumedMember isdr:AdjustmentMember 2023-09-30 0000843006 isdr:NetLiabilitiesAssumedMember isdr:AsAdjustmentMember 2023-09-30 0000843006 isdr:NetLiabilitiesAssumedMember isdr:AsOriginallyReportedMember 2023-09-30 0000843006 isdr:AsAdjustmentMember 2023-09-30 0000843006 isdr:AdjustmentMember 2023-09-30 0000843006 isdr:AsOriginallyReportedMember 2023-09-30 0000843006 us-gaap:CanadaRevenueAgencyMember 2023-09-30 0000843006 srt:EuropeMember 2023-09-30 0000843006 srt:MaximumMember us-gaap:TechnologyBasedIntangibleAssetsMember 2023-01-01 2023-09-30 0000843006 srt:MinimumMember us-gaap:TechnologyBasedIntangibleAssetsMember 2023-01-01 2023-09-30 0000843006 us-gaap:NoncompeteAgreementsMember 2023-01-01 2023-09-30 0000843006 isdr:DistributionPartnerRelationshipsMember 2023-01-01 2023-09-30 0000843006 us-gaap:CustomerListsMember 2023-01-01 2023-09-30 0000843006 srt:MinimumMember us-gaap:CustomerRelationshipsMember 2023-01-01 2023-09-30 0000843006 srt:MaximumMember us-gaap:CustomerRelationshipsMember 2023-01-01 2023-09-30 0000843006 us-gaap:RetainedEarningsMember 2023-09-30 0000843006 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2023-09-30 0000843006 us-gaap:AdditionalPaidInCapitalMember 2023-09-30 0000843006 us-gaap:CommonStockMember 2023-09-30 0000843006 us-gaap:RetainedEarningsMember 2023-07-01 2023-09-30 0000843006 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2023-07-01 2023-09-30 0000843006 us-gaap:AdditionalPaidInCapitalMember 2023-07-01 2023-09-30 0000843006 us-gaap:CommonStockMember 2023-07-01 2023-09-30 0000843006 2023-06-30 0000843006 us-gaap:RetainedEarningsMember 2023-06-30 0000843006 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2023-06-30 0000843006 us-gaap:AdditionalPaidInCapitalMember 2023-06-30 0000843006 us-gaap:CommonStockMember 2023-06-30 0000843006 2023-04-01 2023-06-30 0000843006 us-gaap:RetainedEarningsMember 2023-04-01 2023-06-30 0000843006 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2023-04-01 2023-06-30 0000843006 us-gaap:AdditionalPaidInCapitalMember 2023-04-01 2023-06-30 0000843006 us-gaap:CommonStockMember 2023-04-01 2023-06-30 0000843006 2023-03-31 0000843006 us-gaap:RetainedEarningsMember 2023-03-31 0000843006 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2023-03-31 0000843006 us-gaap:AdditionalPaidInCapitalMember 2023-03-31 0000843006 us-gaap:CommonStockMember 2023-03-31 0000843006 2023-01-01 2023-03-31 0000843006 us-gaap:RetainedEarningsMember 2023-01-01 2023-03-31 0000843006 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2023-01-01 2023-03-31 0000843006 us-gaap:AdditionalPaidInCapitalMember 2023-01-01 2023-03-31 0000843006 us-gaap:CommonStockMember 2023-01-01 2023-03-31 0000843006 us-gaap:RetainedEarningsMember 2022-12-31 0000843006 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2022-12-31 0000843006 us-gaap:AdditionalPaidInCapitalMember 2022-12-31 0000843006 us-gaap:CommonStockMember 2022-12-31 0000843006 2022-09-30 0000843006 us-gaap:RetainedEarningsMember 2022-09-30 0000843006 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2022-09-30 0000843006 us-gaap:AdditionalPaidInCapitalMember 2022-09-30 0000843006 us-gaap:CommonStockMember 2022-09-30 0000843006 us-gaap:RetainedEarningsMember 2022-07-01 2022-09-30 0000843006 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2022-07-01 2022-09-30 0000843006 us-gaap:AdditionalPaidInCapitalMember 2022-07-01 2022-09-30 0000843006 us-gaap:CommonStockMember 2022-07-01 2022-09-30 0000843006 2022-06-30 0000843006 us-gaap:RetainedEarningsMember 2022-06-30 0000843006 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2022-06-30 0000843006 us-gaap:AdditionalPaidInCapitalMember 2022-06-30 0000843006 us-gaap:CommonStockMember 2022-06-30 0000843006 2022-04-01 2022-06-30 0000843006 us-gaap:RetainedEarningsMember 2022-04-01 2022-06-30 0000843006 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2022-04-01 2022-06-30 0000843006 us-gaap:AdditionalPaidInCapitalMember 2022-04-01 2022-06-30 0000843006 us-gaap:CommonStockMember 2022-04-01 2022-06-30 0000843006 2022-03-31 0000843006 us-gaap:RetainedEarningsMember 2022-03-31 0000843006 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2022-03-31 0000843006 us-gaap:AdditionalPaidInCapitalMember 2022-03-31 0000843006 us-gaap:CommonStockMember 2022-03-31 0000843006 2022-01-01 2022-03-31 0000843006 us-gaap:RetainedEarningsMember 2022-01-01 2022-03-31 0000843006 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2022-01-01 2022-03-31 0000843006 us-gaap:AdditionalPaidInCapitalMember 2022-01-01 2022-03-31 0000843006 us-gaap:CommonStockMember 2022-01-01 2022-03-31 0000843006 2021-12-31 0000843006 us-gaap:RetainedEarningsMember 2021-12-31 0000843006 us-gaap:AccumulatedOtherComprehensiveIncomeMember 2021-12-31 0000843006 us-gaap:AdditionalPaidInCapitalMember 2021-12-31 0000843006 us-gaap:CommonStockMember 2021-12-31 0000843006 2022-01-01 2022-09-30 0000843006 2022-07-01 2022-09-30 0000843006 2023-07-01 2023-09-30 0000843006 2022-12-31 0000843006 2023-09-30 0000843006 2023-11-09 iso4217:USD xbrli:shares iso4217:USD xbrli:shares xbrli:pure

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

————————————————

FORM 10-Q

————————————————

☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended: September 30, 2023

or

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from: _____________ to _____________

ISSUER DIRECT CORPORATION
(Exact name of registrant as specified in its charter)

————————————————

Delaware |  | 1-10185 |  | 26-1331503
(State or Other Jurisdiction |  | (Commission |  | (I.R.S. Employer
of Incorporation) |  | File Number) |  | Identification No.)

One Glenwood Avenue, Suite 1001, Raleigh NC 27603(Address of Principal Executive Office) (Zip Code)

(919) 481-4000

(Registrant’s telephone number, including area code)

N/A

(Former name, former address and former fiscal year, if changed since last report)

————————————————

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes ☒ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer”, “smaller reporting company” and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer | ☐ | Accelerated filer | ☐
Non-accelerated filer | ☐ (Do not check if a smaller reporting company) | Smaller reporting company | ☒
|  | Emerging growth company | ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act) Yes ☐ No ☒

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date 3,811,649 shares of common stock were issued and outstanding as of November 9, 2023.

Securities registered pursuant to Section 12(b) of the Act:

Title of each class |  | Trading Symbol(s) |  | Name of each exchange on which registered
Common Stock, par value $0.001 |  | ISDR |  | NYSE American

TABLE OF CONTENTS

PART I - FINANCIAL INFORMATION

Item 1. | Financial Statements. | 3
| Consolidated Balance Sheets as of September 30, 2023 (Unaudited) and December 31, 2022 | 3
| Unaudited Consolidated Statements of Operations for the Three and Nine Months Ended September 30, 2023 and 2022 | 4
| Unaudited Consolidated Statements of Comprehensive Income for the Three and Nine Months Ended September 30, 2023 and 2022 | 5
| Unaudited Consolidated Statement of Stockholders’ Equity for the Three and Nine Months Ended September 30, 2023 and 2022 | 6
| Unaudited Consolidated Statements of Cash Flows for the Nine Months Ended September 30, 2023 and 2022 | 7
| Notes to Unaudited Consolidated Financial Statements | 8
Item 2. | Management’s Discussion and Analysis of Financial Condition and Results of Operations | 18
Item 3. | Quantitative and Qualitative Disclosures About Market Risk | 30
Item 4. | Controls and Procedures | 30

PART II – OTHER INFORMATION
Item 1. | Legal Proceedings | 31
Item 1A. | Risk Factors | 31
Item 2. | Unregistered Sales of Equity Securities and Use of Proceeds | 31
Item 3. | Defaults Upon Senior Securities | 31
Item 4. | Mine Safety Disclosure | 31
Item 5. | Other Information | 31
Item 6. | Exhibits | 31
| Signatures | 32

2
Table of Contents

P ART I – FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

I SSUER DIRECT CORPORATION AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS

(in thousands, except share and per share amounts)

|  | September 30, |  |  | December 31, |
|  | 2023 |  |  | 2022 |
ASSETS |  | (unaudited) |  |  |  |
Current assets: |  |  |  |  |  |
Cash and cash equivalents |  | $ | 5,050 |  |  | $ | 4,832 |
Accounts receivable (net of allowance for doubtful accounts of $1,018 and $745, respectively) |  |  | 4,271 |  |  |  | 2,978 |
Income tax receivable |  |  | — |  |  |  | 51 |
Other current assets |  |  | 1,471 |  |  |  | 1,559 |
Total current assets |  |  | 10,792 |  |  |  | 9,420 |
Capitalized software (net of accumulated amortization of $3,408 and $3,364, respectively) |  |  | 413 |  |  |  | 138 |
Fixed assets (net of accumulated depreciation of $727 and $610, respectively) |  |  | 534 |  |  |  | 625 |
Right-of-use asset – leases |  |  | 1,086 |  |  |  | 1,277 |
Other long-term assets |  |  | 586 |  |  |  | 136 |
Goodwill |  |  | 21,928 |  |  |  | 22,498 |
Intangible assets (net of accumulated amortization of $8,877 and $6,821, respectively) |  |  | 30,175 |  |  |  | 32,231 |
Total assets |  | $ | 65,514 |  |  | $ | 66,325 |
LIABILITIES AND STOCKHOLDERS’ EQUITY |  |  |  |  |  |  |  |
Current liabilities: |  |  |  |  |  |  |  |
Accounts payable |  | $ | 1,324 |  |  | $ | 1,374 |
Accrued expenses |  |  | 1,922 |  |  |  | 2,255 |
Income taxes payable |  |  | 248 |  |  |  | 157 |
Current portion of long-term debt |  |  | 3,000 |  |  |  | 22,000 |
Deferred revenue |  |  | 5,164 |  |  |  | 5,405 |
Total current liabilities |  |  | 11,658 |  |  |  | 31,191 |
Long-term debt (net of debt discount of $92 and $0, respectively) |  |  | 16,908 |  |  |  | — |
Deferred income tax liability |  |  | 66 |  |  |  | 572 |
Lease liabilities – long-term |  |  | 1,093 |  |  |  | 1,339 |
Total liabilities |  |  | 29,725 |  |  |  | 33,102 |
Commitments and contingencies |  |  |  |  |  |  |  |
Stockholders' equity: |  |  |  |  |  |  |  |
Preferred stock, $0.001 par value, 1,000,000 shares authorized, no shares issued and outstanding as of September 30, 2023 and December 31, 2022, respectively. |  |  | — |  |  |  | — |
Common stock $0.001 par value, 20,000,000 shares authorized, 3,811,649 and 3,791,020 shares issued and outstanding as of September 30, 2023 and December 31, 2022, respectively. |  |  | 4 |  |  |  | 4 |
Additional paid-in capital |  |  | 23,216 |  |  |  | 22,147 |
Other accumulated comprehensive loss |  |  | (91 | ) |  |  | (96 | )
Retained earnings |  |  | 12,660 |  |  |  | 11,168 |
Total stockholders' equity |  |  | 35,789 |  |  |  | 33,223 |
Total liabilities and stockholders’ equity |  | $ | 65,514 |  |  | $ | 66,325 |

The accompanying notes are an integral part of these unaudited financial statements.

3
Table of Contents

ISSUER DIRECT CORPORATION AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF OPERATIONS

(UNAUDITED)

(in thousands, except share and per share amounts)

|  | For the Three Months Ended |  |  | For the Nine Months Ended |
|  | September 30, |  |  | September 30, |  |  | September 30, |  |  | September 30, |
|  | 2023 |  |  | 2022 |  |  | 2023 |  |  | 2022 |
Revenues |  | $ | 7,569 |  |  | $ | 5,280 |  |  | $ | 25,839 |  |  | $ | 16,375 |
Cost of revenues |  |  | 1,797 |  |  |  | 1,212 |  |  |  | 5,962 |  |  |  | 3,808 |
Gross profit |  |  | 5,772 |  |  |  | 4,068 |  |  |  | 19,877 |  |  |  | 12,567 |
Operating costs and expenses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
General and administrative |  |  | 2,033 |  |  |  | 1,657 |  |  |  | 6,639 |  |  |  | 4,903 |
Sales and marketing expenses |  |  | 1,838 |  |  |  | 1,231 |  |  |  | 6,258 |  |  |  | 3,866 |
Product development |  |  | 581 |  |  |  | 245 |  |  |  | 1,887 |  |  |  | 734 |
Depreciation and amortization |  |  | 727 |  |  |  | 146 |  |  |  | 2,172 |  |  |  | 439 |
Total operating costs and expenses |  |  | 5,179 |  |  |  | 3,279 |  |  |  | 16,956 |  |  |  | 9,942 |
Operating income |  |  | 593 |  |  |  | 789 |  |  |  | 2,921 |  |  |  | 2,625 |
Interest (expense) income, net |  |  | (298 | ) |  |  | 77 |  |  |  | (817 | ) |  |  | 99 |
Other income, net |  |  | 165 |  |  |  | — |  |  |  | 9 |  |  |  | — |
Income before taxes |  |  | 460 |  |  |  | 866 |  |  |  | 2,113 |  |  |  | 2,724 |
Income tax expense |  |  | 187 |  |  |  | 180 |  |  |  | 621 |  |  |  | 681 |
Net income |  | $ | 273 |  |  | $ | 686 |  |  | $ | 1,492 |  |  | $ | 2,043 |
Income per share – basic |  | $ | 0.07 |  |  | $ | 0.19 |  |  | $ | 0.39 |  |  | $ | 0.55 |
Income per share – fully diluted |  | $ | 0.07 |  |  | $ | 0.19 |  |  | $ | 0.39 |  |  | $ | 0.55 |
Weighted average number of common shares outstanding – basic |  |  | 3,810 |  |  |  | 3,618 |  |  |  | 3,799 |  |  |  | 3,717 |
Weighted average number of common shares outstanding – fully diluted |  |  | 3,823 |  |  |  | 3,636 |  |  |  | 3,814 |  |  |  | 3,738 |

The accompanying notes are an integral part of these unaudited financial statements.

4
Table of Contents

ISSUER DIRECT CORPORATION AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

(UNAUDITED)

(in thousands)

|  | For the Three Months Ended |  |  | For the Nine Months Ended |
|  | September 30, |  |  | September 30, |  |  | September 30, |  |  | September 30, |
|  | 2023 |  |  | 2022 |  |  | 2023 |  |  | 2022 |
Net income |  | $ | 273 |  |  | $ | 686 |  |  | $ | 1,492 |  |  | $ | 2,043 |
Foreign currency translation adjustment |  |  | (40 | ) |  |  | (53 | ) |  |  | 5 |  |  |  | (69 | )
Comprehensive income |  | $ | 233 |  |  | $ | 633 |  |  | $ | 1,497 |  |  | $ | 1,974 |

The accompanying notes are an integral part of these unaudited financial statements.

5
Table of Contents

ISSUER DIRECT CORPORATION AND SUBSIDIARIES

C ONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

(UNAUDITED)

(in thousands, except share and per share amounts)

|  | Common Stock |  |  | Additional Paid-in |  |  | Accumulated Other Comprehensive |  |  | Retained |  |  | Total Stockholders’ |
|  | Shares |  |  | Amount |  |  | Capital |  |  | Income (Loss) |  |  | Earnings |  |  | Equity |
Balance at December 31, 2021 |  |  | 3,793,538 |  |  | $ | 4 |  |  | $ | 22,401 |  |  | $ | (19 | ) |  | $ | 9,234 |  |  | $ | 31,620 |
Stock-based compensation expense |  |  | — |  |  |  | — |  |  |  | 184 |  |  |  | — |  |  |  | — |  |  |  | 184 |
Exercise of stock awards, net of tax |  |  | 7,500 |  |  |  | — |  |  |  | 58 |  |  |  | — |  |  |  | — |  |  |  | 58 |
Stock repurchase and retirement |  |  | (6,200 | ) |  |  | — |  |  |  | (182 | ) |  |  | — |  |  |  | — |  |  |  | (182 | )
Foreign currency translation |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 7 |  |  |  | — |  |  |  | 7 |
Net income |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 516 |  |  |  | 516 |
Balance at March 31, 2022 |  |  | 3,794,838 |  |  | $ | 4 |  |  | $ | 22,461 |  |  | $ | (12 | ) |  | $ | 9,750 |  |  | $ | 32,203 |
Stock-based compensation expense |  |  | — |  |  |  | — |  |  |  | 188 |  |  |  | — |  |  |  | — |  |  |  | 188 |
Exercise of stock awards, net of tax |  |  | 15,265 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |
Stock repurchase and retirement |  |  | (163,201 | ) |  |  | — |  |  |  | (3,859 | ) |  |  | — |  |  |  | — |  |  |  | (3,859 | )
Foreign currency translation |  |  | — |  |  |  | — |  |  |  | — |  |  |  | (23 | ) |  |  | — |  |  |  | (23 | )
Net income |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 841 |  |  |  | 841 |
Balance at June 30, 2022 |  |  | 3,646,902 |  |  | $ | 4 |  |  | $ | 18,790 |  |  | $ | (35 | ) |  | $ | 10,591 |  |  | $ | 29,350 |
Stock-based compensation expense |  |  | — |  |  |  | — |  |  |  | 187 |  |  |  | — |  |  |  | — |  |  |  | 187 |
Exercise of stock awards, net of tax |  |  | 2,500 |  |  |  | — |  |  |  | 33 |  |  |  | — |  |  |  | — |  |  |  | 33 |
Stock repurchase and retirement |  |  | (38,563 | ) |  |  | — |  |  |  | (959 | ) |  |  | — |  |  |  | — |  |  |  | (959 | )
Foreign currency translation |  |  | — |  |  |  | — |  |  |  | — |  |  |  | (53 | ) |  |  | — |  |  |  | (53 | )
Net income |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 686 |  |  |  | 686 |
Balance at September 30, 2022 |  |  | 3,610,839 |  |  | $ | 4 |  |  | $ | 18,051 |  |  | $ | (88 | ) |  | $ | 11,277 |  |  | $ | 29,244 |
Balance at December 31, 2022 |  |  | 3,791,020 |  |  | $ | 4 |  |  | $ | 22,147 |  |  | $ | (96 | ) |  | $ | 11,168 |  |  | $ | 33,223 |
Stock-based compensation expense |  |  | — |  |  |  | — |  |  |  | 337 |  |  |  | — |  |  |  | — |  |  |  | 337 |
Foreign currency translation |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 1 |  |  |  | — |  |  |  | 1 |
Net loss |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | (144 | ) |  |  | (144 | )
Balance at March 31, 2023 |  |  | 3,791,020 |  |  | $ | 4 |  |  | $ | 22,484 |  |  | $ | (95 | ) |  | $ | 11,024 |  |  | $ | 33,417 |
Stock-based compensation expense |  |  | — |  |  |  | — |  |  |  | 354 |  |  |  | — |  |  |  | — |  |  |  | 354 |
Exercise of stock awards, net of tax |  |  | 18,129 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |
Foreign currency translation |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 44 |  |  |  | — |  |  |  | 44 |
Net income |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 1,363 |  |  |  | 1,363 |
Balance at June 30, 2023 |  |  | 3,809,149 |  |  | $ | 4 |  |  | $ | 22,838 |  |  | $ | (51 | ) |  | $ | 12,387 |  |  | $ | 35,178 |
Stock-based compensation expense |  |  | — |  |  |  | — |  |  |  | 359 |  |  |  | — |  |  |  | — |  |  |  | 359 |
Exercise of stock awards, net of tax |  |  | 2,500 |  |  |  | — |  |  |  | 19 |  |  |  | — |  |  |  | — |  |  |  | 19 |
Foreign currency translation |  |  | — |  |  |  | — |  |  |  | — |  |  |  | (40 | ) |  |  | — |  |  |  | (40 | )
Net income |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 273 |  |  |  | 273 |
Balance at September 30, 2023 |  |  | 3,811,649 |  |  | $ | 4 |  |  | $ | 23,216 |  |  | $ | (91 | ) |  | $ | 12,660 |  |  | $ | 35,789 |

The accompanying notes are an integral part of these unaudited financial statements.

6
Table of Contents

ISSUER DIRECT CORPORATION AND SUBSIDIARIES

C ONSOLIDATED STATEMENTS OF CASH FLOWS

(UNAUDITED)

(in thousands)

|  | For the Nine Months Ended |
|  | September 30, |  |  | September 30, |
|  | 2023 |  |  | 2022 |
Cash flows from operating activities: |  |  |  |  |  |
Net income |  | $ | 1,492 |  |  | $ | 2,043 |
Adjustments to reconcile net income to net cash provided by operating activities: |  |  |  |  |  |  |  |
Depreciation and amortization |  |  | 2,217 |  |  |  | 487 |
Bad debt expense |  |  | 373 |  |  |  | 279 |
Deferred income taxes |  |  | (506 | ) |  |  | (80 | )
Change in fair value of interest rate swaps |  |  | (379 | ) |  |  | — |
Stock-based compensation expense |  |  | 1,050 |  |  |  | 559 |
Measurement period adjustments |  |  | 571 |  |  |  | — |
Amortization of debt issuance costs |  |  | 8 |  |  |  | — |
Changes in operating assets and liabilities: |  |  |  |  |  |  |  |
Decrease (increase) in accounts receivable |  |  | (1,669 | ) |  |  | (61 | )
Decrease (increase) in other assets |  |  | (92 | ) |  |  | (166 | )
Increase (decrease) in accounts payable |  |  | (49 | ) |  |  | (2 | )
Increase (decrease) in accrued expenses |  |  | (491 | ) |  |  | (409 | )
Increase (decrease) in deferred revenue |  |  | (235 | ) |  |  | 375 |
Net cash provided by operating activities |  |  | 2,290 |  |  |  | 3,025 |
Cash flows from investing activities: |  |  |  |  |  |  |  |
Capitalized software |  |  | (319 | ) |  |  | — |
Purchase of fixed assets |  |  | (26 | ) |  |  | (52 | )
Purchase of acquired business, net of cash received |  |  | 350 |  |  |  | — |
Net cash provided by (used in) investing activities |  |  | 5 |  |  |  | (52 | )
Cash flows from financing activities: |  |  |  |  |  |  |  |
Exercise of stock options |  |  | 19 |  |  |  | 91 |
Payment for stock repurchase and retirement |  |  | — |  |  |  | (5,000 | )
Payment of note payable |  |  | (22,000 | ) |  |  | — |
Proceeds from issuance of term loan |  |  | 19,988 |  |  |  | — |
Payment for capitalized debt issuance costs |  |  | (88 | ) |  |  | — |
Net cash used in financing activities |  |  | (2,081 | ) |  |  | (4,909 | )
Net change in cash and cash equivalents |  |  | 214 |  |  |  | (1,936 | )
Cash and cash equivalents – beginning |  |  | 4,832 |  |  |  | 23,852 |
Currency translation adjustment |  |  | 4 |  |  |  | (104 | )
Cash and cash equivalents – ending |  | $ | 5,050 |  |  | $ | 21,812 |
Supplemental disclosures: |  |  |  |  |  |  |  |
Cash paid for income taxes |  | $ | 993 |  |  | $ | 782 |
Cash paid for interest |  | $ | 1,208 |  |  | $ | — |

The accompanying notes are an integral part of these unaudited financial statements.

7
Table of Contents

ISSUER DIRECT CORPORATION AND SUBSIDIARIES

N OTES TO CONSOLIDATED FINANCIAL STATEMENTS

(UNAUDITED)

Note 1. Basis of Presentation

The unaudited interim consolidated balance sheet as of September 30, 2023 and consolidated statements of operations, comprehensive income, stockholders’ equity and cash flows for the three and nine-month periods ended September 30, 2023 and 2022 included herein, have been prepared in accordance with the instructions for Form 10-Q under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), and Article 10 of Regulation S-X under the Exchange Act. In the opinion of management, they include all normal recurring adjustments necessary for a fair presentation of the financial statements. Results of operations reported for the interim periods are not necessarily indicative of results for the entire year. Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States ("US GAAP") have been condensed or omitted pursuant to such rules and regulations relating to interim financial statements. The interim financial information should be read in conjunction with the 2022 audited financial statements of Issuer Direct Corporation (the “Company”, “We”, or “Our”) filed on Form 10-K.

Note 2. Summary of Significant Accounting Policies

The consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. Significant intercompany accounts and transactions are eliminated in consolidation.

Earnings Per Share (EPS)

Earnings per share accounting guidance requires that basic net income per common share be computed by dividing net income for the period by the weighted average number of common shares outstanding during the period. Diluted net income per share is computed by dividing the net income for the period by the weighted average number of common and dilutive common equivalent shares outstanding during the period. Shares issuable upon the exercise of stock options totaling 72,750 were excluded in the computation of diluted earnings per common share during the three and nine-month periods ended September 30, 2023, because their impact was anti-dilutive. There were 50,250 shares issuable upon the exercise of stock options excluded in the computation of diluted earnings per common share during the three and nine-month periods ended September 30, 2022, because their impact was anti-dilutive.

Revenue Recognition

Substantially all the Company’s revenue comes from contracts with customers for subscriptions to its cloud-based products or contracts for Communications and Compliance products and services. Customers consist of public corporate issuers and professional firms, such as investor and public relations firms. In the case of news distribution and webcasting offerings, customers also include private companies. The Company accounts for a contract with a customer when there is an enforceable contract between the Company and the customer, the rights of the parties are identified, the contract has economic substance, and collectability of the contract consideration is probable. The Company's revenues are measured based on consideration specified in the contract with each customer.

The Company's contracts include either a subscription to its entire platform, certain modules within the platform or to its Press Release Optimizer Plan ("PRO"), or an agreement to perform services, or any combination thereof, and often contain multiple subscriptions and services. For these bundled contracts, the Company accounts for individual subscriptions and services as separate performance obligations if they are distinct, which is when a product or service is separately identifiable from other items in the bundled package, and a customer can benefit from it on its own or with other resources that are readily available to the customer. The Company separates revenue from its contracts into two revenue streams: i) Communications and ii) Compliance. Performance obligations of Communications contracts include providing subscriptions to certain modules or our entire Communications platform, distributing press releases on a per release basis or conducting webcasts, virtual annual meetings, or other events on a per event basis. PRO subscription contracts contain two performance obligations of which the first is a series of distinct services that include, but are not limited to, developing specific media plans, and creating content to be distributed and the second performance obligation being access to the PRO platform along with distribution of press releases, ongoing support, and assessment of performance as a stand-ready obligation. Performance obligations of Compliance contracts include providing subscriptions to certain Compliance modules or other stand-ready obligations to deliver services and annual report printing and distribution. Additionally, services are provided on a per project basis. Set up fees for disclosure services are considered a separate performance obligation and are satisfied upfront. Set up fees for the transfer agent module and investor relations content management module are immaterial. The Company’s subscription and service contracts are generally for one year, with automatic renewal clauses included in the contract until the contract is cancelled. The contracts do not contain any rights of returns, guarantees, or warranties. Since contracts are generally for one year, all the revenue is expected to be recognized within one year from the contract start date. As such, the Company has elected the optional exemption that allows the Company not to disclose the transaction price allocated to performance obligations that are unsatisfied or partially satisfied at the end of each reporting period.

The Company recognizes revenue for subscriptions evenly over the contract period, upon distribution for per release contracts and upon event completion for webcasting and virtual annual meeting events. For service contracts that include stand ready obligations, revenue is recognized evenly over the contract period. For all other services delivered on a per project or event basis, the revenue is recognized at the completion of the event. The Company believes recognizing revenue for subscriptions and stand ready obligations using a time-based measure of progress, best reflects the Company’s performance in satisfying the obligations.

8
Table of Contents

For bundled contracts, revenue is allocated to each performance obligation based on its relative standalone selling price. Standalone selling prices are based on observable prices at which the Company separately sells the subscription or service. If a standalone selling price is not directly observable, the Company uses the residual method to allocate any remaining price to that subscription or service. The Company reviews standalone selling prices, at least annually, and updates these estimates if necessary.

The Company invoices its customers based on the billing schedules designated in its contracts, typically upfront on either a monthly, quarterly or annual basis or per transaction at the completion of the performance obligation. Deferred revenue for the periods presented was primarily related to press release packages which have been prepaid, however the releases have not yet been disseminated, as well as, subscription and service contracts, which are billed upfront, quarterly, or annually, however the revenue has not yet been recognized. The associated deferred revenue is generally recognized as releases are disseminated for press release packages and ratably over the billing period for subscriptions. Deferred revenue as of September 30, 2023 and December 31, 2022, was $5,164,000 and $5,405,000, respectively, and is expected to be recognized within one year. Revenue recognized for the nine months ended September 30, 2023 and 2022, which was included in the deferred revenue balance at the beginning of each reporting period, was approximately $3,659,000 and $2,763,000, respectively. Accounts receivable, net of allowance for doubtful accounts, related to contracts with customers was $4,271,000 and $2,978,000 as of September 30, 2023 and December 31, 2022, respectively. Since substantially all the contracts have terms of one year or less, the Company has elected to use the practical expedient regarding the existence of a significant financing.

Costs to obtain contracts with customers consist primarily of sales commissions. As of September 30, 2023 and December 31, 2022, the Company has capitalized $179,000 and $105,000, respectively, of costs to obtain contracts that are expected to be amortized over more than one year. For contract costs expected to be amortized in less than one year, the Company has elected to use the practical expedient allowing the recognition of incremental costs of obtaining a contract as an expense when incurred. The Company has considered historical renewal rates, expectations of future renewals and economic factors in making these determinations.

Cash Equivalents

For purposes of the Company’s financial statements, the Company considers all highly liquid investments purchased with an original maturity date of three months or less to be cash equivalents.

Accounts Receivable and Allowance for Doubtful Accounts

The Company adopted Financial Accounting Standards Codification (“ASC”) Topic 326, Financial Statements – Credit Losses (“Topic 326”) with an adoption date of January 1, 2023. As a result, the Company changed its accounting policy for allowance for doubtful accounts using an expected losses model rather than using incurred losses. The new model is based on the credit losses expected to arise over the life of the asset based on the Company’s expectations as of the balances sheet date through analyzing historical customer data as well as taking into consideration current economic trends. The Company adopted Topic 326 and determined it did not have a material financial impact.

The roll forward of the allowance for doubtful accounts for the three and nine-months ended September 30, 2023, was as follows:

|  | Three months ended September 30, 2023 |  |  | Nine months ended September 30, 2023 |
Beginning balance |  | $ | 956 |  |  | $ | 745 |
Bad debt expense |  |  | 113 |  |  |  | 373 |
Write-offs |  |  | (51 | ) |  |  | (100 | )
Ending Balance |  | $ | 1,018 |  |  | $ | 1,018 |

Concentration of Credit Risk

Financial instruments and related items which potentially subject the Company to concentrations of credit risk consist primarily of cash, cash equivalents and accounts receivables. The Company places its cash and temporary cash investments with credit quality institutions. Such cash balances are currently in excess of the FDIC insurance limit of $250,000. To reduce its risk associated with the failure of such financial institutions, each quarter the Company evaluates the rating of each financial institution in which it holds deposits. As of September 30, 2023, the total amount exceeding such limit was $982,000. The Company also had cash-on-hand of $69,000 in Europe and $1,571,000 in Canada as of September 30, 2023.

The Company believes it did not have any financial instruments that could have potentially subjected us to significant concentrations of credit risk for any relevant period.

9
Table of Contents

Use of Estimates

The preparation of financial statements in conformity with US GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Significant estimates include the allowance for doubtful accounts and the valuation of goodwill, intangible assets, deferred tax assets, and stock-based compensation. Actual results could differ from those estimates.

Income Taxes

Deferred income tax assets and liabilities are computed for differences between the financial statement and tax bases of assets and liabilities that will result in future taxable or deductible amounts based on enacted tax laws and rates applicable to the periods in which the differences are expected to affect taxable income. Valuation allowances are established, when necessary, to reduce deferred income tax assets to the amounts expected to be realized. For any uncertain tax positions, the Company recognizes the impact of a tax position, only if it is more likely than not of being sustained upon examination, based on the technical merits of the position. The Company’s policy regarding the classification of interest and penalties is to classify them as income tax expense in the financial statements, if applicable.

Capitalized Software

Costs incurred to develop the Company’s cloud-based platform products are capitalized when the preliminary project phase is complete, management commits to fund the project and it is probable the project will be completed and used for its intended purposes. Once the software is substantially complete and ready for its intended use, the software is amortized over its estimated useful life, which is typically four years. Costs related to design or maintenance of the software are expensed as incurred. Capitalized costs and amortization for the three and nine-month periods ended September 30, 2023 and 2022, are as follows (in thousands):

|  | For the Three Months Ended |  |  | For the Nine Months Ended |
|  | September 30, |  |  | September 30, |  |  | September 30, |  |  | September 30, |
|  | 2023 |  |  | 2022 |  |  | 2023 |  |  | 2022 |
Capitalized software development costs |  | $ | 152 |  |  | $ | — |  |  | $ | 319 |  |  | $ | — |
Amortization included in cost of revenues |  |  | 16 |  |  |  | 17 |  |  |  | 44 |  |  |  | 48 |

Impairment of Long-lived Assets

In accordance with the authoritative guidance for accounting for long-lived assets, assets such as property and equipment, trademarks, and intangible assets subject to amortization, are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset group may not be recoverable. Recoverability of asset groups to be held and used is measured by a comparison of the carrying amount of an asset group to estimated undiscounted future cash flows expected to be generated by the asset group. If the carrying amount of an asset group exceeds its estimated future cash flows, an impairment charge is recognized by the amount by which the carrying amount of an asset group exceeds fair value of the asset group.

Lease Accounting

The Company determines if an arrangement is a lease at inception. Operating lease agreements are primarily for office space and are included within lease right-of-use (“ROU”) assets and lease liabilities on the Consolidated balance sheet.

ROU assets represent the right to use an underlying asset for the lease term and lease liabilities represent the obligation to make lease payments arising from the lease. ROU assets and lease liabilities are recognized at the commencement date based on the present value of lease payments over the lease term. Variable lease payments consist of non-lease services related to the lease and payments under operating leases classified as short-term. Variable lease payments are excluded from the ROU assets and lease liabilities and are recognized in the period in which the obligation for those payments is incurred. As most of the leases do not provide an implicit rate, the Company uses its incremental borrowing rate based on the information available at commencement date in determining the present value of lease payments. ROU assets include any lease payments due and exclude lease incentives. Rental expense for lease payments related to operating leases is recognized on a straight-line basis over the lease term.

Fair Value Measurements

Accounting Standards Codification (“ASC”) Topic 820 establishes a fair value hierarchy that requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. Assets and liabilities recorded at fair value in the financial statements are categorized based upon the hierarchy of levels of judgment associated with the inputs used to measure their fair value. Hierarchical levels directly related to the amount of subjectivity associated with the inputs to fair valuation of these assets and liabilities, are as follows:

10
Table of Contents

| · | Level 1 - Quoted prices are available in active markets for identical assets or liabilities at the reporting date. Generally, this includes debt and equity securities that are traded in an active market. Cash and cash equivalents are quoted at Level 1.

| · | Level 2 - Observable inputs other than Level 1 prices such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities. The fair value of the Company’s long-term debt and interest rate swap are quoted at Level 2.
| · | Level 3 - Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities. Level 3 assets and liabilities include financial instruments whose value is determined using pricing models, discounted cash flow methodologies, or other valuation techniques, as well as instruments for which the determination of fair value requires significant management judgment or estimation.

As of September 30, 2023 and December 31, 2022, the Company believes the fair value of its financial instruments, such as, accounts receivable, long-term debt, the line of credit, and accounts payable approximate their carrying amounts.

Translation of Foreign Financial Statements

The financial statements of the foreign subsidiaries of the Company have been translated into U.S. dollars. All assets and liabilities have been translated at current rates of exchange in effect at the end of the period. Income and expense items have been translated at the average exchange rates for the year or the applicable interim period. The gains or losses that result from this process are recorded as a separate component of other accumulated comprehensive income until the entity is sold or substantially liquidated.

Business Combinations, Goodwill, and Intangible Assets

The authoritative guidance for business combinations specifies the criteria for recognizing and reporting intangible assets apart from goodwill. The Company records the assets acquired and liabilities assumed in business combinations at their respective fair values at the date of acquisition, with any excess purchase price recorded as goodwill. Goodwill is an asset representing the future economic benefits arising from other assets acquired in a business combination that are not individually identified and separately recognized. Intangible assets consist of client relationships, customer lists, distribution partner relationships, software, technology, non-compete agreements and trademarks that are initially measured at fair value. At the time of the business combination, trademarks may be considered an indefinite-lived asset and, as such, are not amortized as there may be no foreseeable limit to cash flows generated from them. For the Newswire acquisition (see Note 3), the Company determined the trademarks acquired were considered a definite lived asset which will be amortized over a period of 15 years. The goodwill and intangible assets are assessed annually for impairment, or whenever conditions indicate the asset may be impaired, and any such impairment will be recognized in the period identified. The client relationships (5-10 years), customer lists (3 years), distribution partner relationships (10 years), non-compete agreements (5 years) and software and technology (3-7 years) are amortized over their estimated useful lives.

Comprehensive Income

Comprehensive income consists of net income and other comprehensive income related to changes in the cumulative foreign currency translation adjustment.

Advertising

The Company expenses advertising as incurred. During the three and nine-month periods ended September 30, 2023, advertising expense was $409,000 and $1,235,000, respectively. During the three and nine-month periods ended September 30, 2022, advertising expense was $95,000 and $304,000, respectively. Most of the increase is due to additional advertising expense resulting from Newswire, which was acquired in November 2022.

Stock-based Compensation

The authoritative guidance for stock compensation requires that companies estimate the fair value of share-based payment awards on the date of the grant using an option-pricing model. The associated cost is recognized over the period during which an employee or director is required to provide service in exchange for the award.

Newly Adopted Accounting Pronouncements

Topic 326 was effective for the Company beginning on January 1, 2023. This update requires a financial asset (or group of financial assets) measured at amortized cost basis, to be presented at the net amount expected to be collected. This allowance for credit losses is a valuation account that is deducted from the amortized cost basis of the financial asset(s) to present the net carrying value of the amount expected to be collected on the financial asset. The Company has evaluated the impact of Topic 326 and has determined it does not have a material financial impact.

11
Table of Contents

Note 3: Acquisition of iNewswire LLC

On November 1, 2022, the Company entered into a Membership Interest Purchase Agreement with Lead Capital, LLC, a Delaware limited liability company (“Seller”), whereby the Company purchased all the issued and outstanding membership interests of iNewswire.com LLC, a Delaware limited liability company (“Newswire”). Newswire is a leading media and marketing communications technology company that provides press release distribution, media databases, media monitoring, and newsrooms through its PRO offering, formally Media Advantage Platform.

In connection with the transaction (the “Acquisition”), the Company paid to the Seller aggregate consideration of $43.5 million, consisting of the following: (i) a cash payment of $18.0 million subject to a 60-day escrow to secure the payment of any working capital adjustments or any employee bonus obligations of Newswire, (ii) the issuance of a secured promissory note in the principal amount of $22.0 million (the “Secured Note”), and (iii) the issuance of 180,181 shares of the Company’s common stock, par value $0.001, valued at $3.9 million based on the Company’s closing stock price of $21.60 on the Closing Date. During the three months ended March 31, 2023, the Seller paid a $350,000 net working capital adjustment to the Company.

The Secured Note was due and payable on November 8, 2023, with an annual interest rate of 6%. The Secured Note allowed for prepayment, however, the 6% interest payment was guaranteed through the Maturity Date even if prepayments were made. On March 20, 2023, the Company paid $370,000 to pay the Secured Note in full, with the Seller agreeing to forgive $440,000 of interest which would have otherwise been due. The $370,000 payment is recorded in Other income, net on the Consolidated statements of operations for the nine month-period ended September 30, 2023. As a result, there is no longer any obligation to the Seller as of September 30, 2023.

The Company has determined that the acquisition of Newswire constitutes a business acquisition as defined by ASC 805, Business Combinations. Accordingly, the assets acquired, and the liabilities assumed in the transaction were recorded at their acquisition date estimated fair value, while the transaction costs associated with the acquisition, which totaled $178,000, were expensed as incurred pursuant to the purchase method of accounting in accordance with ASC 805. The Company’s preliminary purchase price allocation was based on an evaluation of the appropriate fair values and represents management’s best estimate based on available data. Any changes within the measurement period resulting from facts and circumstances that existed as of the acquisition date may result in retrospective adjustments to the provisional amounts recorded at the acquisition date. The Company employed a third-party valuation firm to assist in determining the purchase price allocation of assets and liabilities acquired from Newswire. The income approach was used to determine the value of trademarks/tradename and client relationships. The income approach determines the fair value for the asset based on the present value of cash flows projected to be generated by the asset. Projected cash flows are discounted at a rate of return that reflects the relative risk of achieving the cash flow and the time value of money. Projected cash flows for each asset considered multiple factors, including current revenue from existing customers; analysis of expected revenue and attrition trends; reasonable contract renewal assumptions from the perspective of a marketplace participant; expected profit margins giving consideration to marketplace synergies; and required returns to contributory assets. The relief from royalty method was used to value the technology. This approach applies an industry-based royalty rate to future projected cashflows to express the fair value as the expected after-tax royalty savings of the asset. Fair values are determined based on the requirements of ASC 820, Fair Measurements and Disclosure.

During the three-month period ended September 30, 2023, the Company obtained the necessary information to determine contract assets and deferred revenue acquired and as such, completed its allocation of the fair value of the assets and liabilities acquired. The measurement period adjustments below did not have a material impact to the Company’s Consolidated statement of operations from November 1, 2022, to September 30, 2023. A summary of the fair value consideration transferred for the Acquisition and the allocation to the fair value of the assets and liabilities of Newswire are as follows (in 000's):

Consideration transferred: |  |  |
Cash payment |  | $ | 18,000 |
Secured promissory note |  |  | 22,000 |
Shares of Issuer Direct common stock based on closing market price prior to the Acquisition |  |  | 3,892 |
Net working capital adjustment and other costs paid on behalf of Seller, net of cash |  |  | (350 | )
Total consideration transferred |  | $ | 43,542 |

|  | As Originally Reported |  |  | Measurement Period Adjustment |  |  | As Adjusted |
Final allocation of tangible and intangible assets and liabilities: |  |  |  |  |  |  |  |  |
Goodwill |  | $ | 16,122 |  |  | $ | (571 | ) |  | $ | 15,551 |
Trademarks/Tradenames |  |  | 27,500 |  |  |  | — |  |  |  | 27,500 |
Technology |  |  | 2,520 |  |  |  | — |  |  |  | 2,520 |
Customer relationships |  |  | 580 |  |  |  | — |  |  |  | 580 |
Net liabilities assumed |  |  | (3,180 | ) |  |  | 571 |  |  |  | (2,609 | )
Total amount allocated |  | $ | 43,542 |  |  | $ | — |  |  | $ | 43,542 |
Net liabilities assumed: |  |  |  |  |  |  |  |  |  |  |  |
Cash |  | $ | 37 |  |  | $ | — |  |  | $ | 37 |
Accounts Receivable |  |  | 90 |  |  |  | 253 |  |  |  | 343 |
Other Current Assets |  |  | 14 |  |  |  | — |  |  |  | 14 |
Accounts Payable |  |  | (645 | ) |  |  | — |  |  |  | (645 | )
Accrued Expenses |  |  | (226 | ) |  |  | — |  |  |  | (226 | )
Deferred Revenue |  |  | (1,775 | ) |  |  | 318 |  |  |  | (1,457 | )
Deferred tax liability |  |  | (675 | ) |  |  | — |  |  |  | (675 | )
|  | $ | (3,180 | ) |  | $ | 571 |  |  | $ | (2,609 | )

12
Table of Contents

Supplemental pro forma information

The following unaudited supplemental pro forma information summarizes the Company’s results of operations for the current reporting period, as if the Company completed the acquisition as of the beginning of the annual reporting period.

Supplemental pro forma information is as follows:

in $000’s, except per share amounts |  |  |  |  |  |
|  | Three months ended September 30, 2022 |  |  | Nine months ended September 30, 2022 |
Revenues |  | $ | 7,890 |  |  | $ | 25,533 |
Net income |  |  | 41 |  |  |  | 1,143 |
Basic earnings per share |  |  | 0.01 |  |  |  | 0.29 |
Diluted earnings per share |  |  | 0.01 |  |  |  | 0.29 |

The unaudited pro forma combined financial information is presented for information purposes only and is not intended to represent or be indicative of the combined results of operations or financial position that we would have reported had the acquisition been completed as of the date and for the periods presented and should not be taken as representative of our consolidated results of operations or financial condition following the acquisition. In addition, the unaudited pro forma combined financial information is not intended to project the future financial position or results of operations of the combined company.

The unaudited pro forma financial information was prepared using the acquisition method of accounting for the acquisition under existing US GAAP. Issuer Direct has been treated as the acquirer.

Note 4: Equity

Dividends

The Company did not pay any dividends during the three and nine-month periods ended September 30, 2023 and 2022.

Preferred stock and common stock

There were no issuances of preferred stock or common stock during the three and nine-month periods ended September 30, 2023 and 2022, other than stock awarded to employees and the Board of Directors.

Stock repurchase and retirement

On March 1, 2022, the Company’s board of directors authorized a stock repurchase program under which the Company was authorized to repurchase up to $5,000,000 of its common shares. As of August 31, 2022, the Company completed the repurchase program by purchasing a total of 207,964 shares as shown in the table below ($ in 000’s, except share or per share amounts):

13
Table of Contents

|  | Shares Repurchased |
Period |  | Total Number of Shares Repurchased |  |  | Average Price Paid Per Share |  |  | Total Number of Shares Purchased as Part of Publicly Announced Program |  |  | Maximum Dollar Value of Shares that May Yet Be Purchased Under the Program |
March 1-31, 2022 |  |  | 6,200 |  |  | $ | 29.35 |  |  |  | 6,200 |  |  | $ | 4,818 |
April 1-30, 2022 |  |  | 8,226 |  |  |  | 27.76 |  |  |  | 8,226 |  |  |  | 4,590 |
May 1-31, 2022 |  |  | 80,748 |  |  |  | 22.92 |  |  |  | 80,748 |  |  |  | 2,739 |
June 1-30, 2022 |  |  | 74,227 |  |  |  | 23.98 |  |  |  | 74,227 |  |  |  | 959 |
July 1-31, 2022 |  |  | 32,392 |  |  |  | 24.88 |  |  |  | 32,392 |  |  |  | 153 |
August 1-31, 2022 |  |  | 6,171 |  |  |  | 24.79 |  |  |  | 6,171 |  |  |  | — |
No shares repurchased between September 2022 and September 2023
Total |  |  | 207,964 |  |  | $ | 24.04 |  |  |  | 207,964 |  |  | $ | — |

2014 Equity Incentive Plan

On May 23, 2014, the shareholders of the Company approved the 2014 Equity Incentive Plan, as amended (the “2014 Plan”). Under the terms of the 2014 Plan, the Company is authorized to issue incentive awards for common stock up to 200,000 shares to employees and other personnel. On June 10, 2016 and June 17, 2020, the shareholders of the Company approved an additional 200,000 and 200,000 awards, respectively, to be issued under the 2014 Plan, bringing the total number of shares to be awarded to 600,000. The awards may be in the form of incentive stock options, nonqualified stock options, restricted stock, restricted stock units and performance awards. The 2014 Plan is effective through March 31, 2024. As of September 30, 2023, there were 45,995 shares which remained to be granted under the 2014 Plan. These shares were assumed by the 2023 Plan described below.

On June 7, 2023, the shareholders of the Company approved the 2023 Equity Incentive Plan (the “2023 Plan”). Under the terms of the 2023 Plan, the Company is authorized to issue incentive awards for common stock up to 300,000 shares to employees and other personnel. The awards may be in the form of incentive stock options, nonqualified stock options, restricted stock, restricted stock units and performance awards. The 2023 Plan is effective through April 1, 2033. As of September 30, 2023, there are 331,663 shares which remain to be granted under the 2023 Plan, including 45,995 shares assumed under the 2014 Plan described above.

The following table summarizes information about stock options outstanding and exercisable at September 30, 2023:

|  |  |  | Options Outstanding |  |  | Options Exercisable |
| Exercise Price Range |  |  | Number |  |  | Weighted Average Remaining Contractual Life (in Years) |  |  | Weighted Average Exercise Price |  |  | Number |
| $ | 0.01 - 8.00 |  |  |  | 5,000 |  |  |  | 2.14 |  |  | $ | 6.80 |  |  |  | 5,000 |
| $ | 8.01 - 11.00 |  |  |  | 3,000 |  |  |  | 4.25 |  |  | $ | 10.25 |  |  |  | 3,000 |
| $ | 11.01 - 16.00 |  |  |  | 18,000 |  |  |  | 4.78 |  |  | $ | 13.12 |  |  |  | 18,000 |
| $ | 16.01 - 27.00 |  |  |  | 68,000 |  |  |  | 8.31 |  |  | $ | 25.42 |  |  |  | 15,500 |
| $ | 27.01 - 27.71 |  |  |  | 12,750 |  |  |  | 8.30 |  |  | $ | 27.71 |  |  |  | — |
|  | Total |  |  |  | 106,750 |  |  |  | 7.31 |  |  | $ | 22.32 |  |  |  | 41,500 |

As of September 30, 2023, the Company had unrecognized stock compensation related to the options of $619,000, which will be recognized through 2027.

During the nine-months ended September 30, 2023, the Company granted 74,832 shares of restricted stock units to employees and the Board of Directors, which vest at various intervals over the next 3 years. No restricted stock units were granted during the three months ended September 30, 2023. The average grant date fair value of these grants was $26.08 per share during the nine-month period ended September 30, 2023. During the nine months ended September 30, 2022, the Company granted 32,240 restricted stock units, with an average grant date fair value of $26.35 per share. No restricted stock units were granted during the three months ended September 30, 2022. During the nine-month period ended September 30, 2023, 18,129 restricted stock units with an average intrinsic value of $25.85 per share, vested. No restricted stock units vested during the three-month period ended September 30, 2023. As of September 30, 2023, there was $1,821,000 of unrecognized compensation cost related to our unvested restricted stock units, which will be recognized through 2026.

Note 5: Income Taxes

The Company recognized an income tax expense of $187,000 and $621,000 for the three and nine-month periods ended September 30, 2023, compared to income tax expense of $180,000 and $681,000 during the same periods of 2022. At the end of each interim period, the Company estimates the effective tax rate expected to be applicable for the full fiscal year and this rate is applied to the results for the year-to-date period, and then adjusted for any discrete period items. For the three and nine-month periods ended September 30, 2023 and 2022, the variance between our effective tax rate and the U.S. statutory rate of 21% is primarily attributable to state income tax and additional expense related to Global Intangible Low-Taxed Income inclusion.

14
Table of Contents

Note 6: Leases

Leasing activity generally consists of office leases. In March 2019, a new lease was signed to move the corporate headquarters to Raleigh, North Carolina. The new lease, which had a lease commencement date of October 2, 2019, expires December 31, 2027. Minimum lease payments are $2,997,000, not including a tenant improvement allowance of $488,000, which is included in fixed assets as of September 30, 2023. The Company recognized a ROU asset and corresponding lease liability of $2,596,000, which represents the present value of minimum lease payments discounted at 3.77%, the Company’s incremental borrowing rate at lease inception.

Lease liabilities totaled $1,469,000 as of September 30, 2023. The current portion of this liability of $376,000 is included in Accrued expenses on the Consolidated balance sheets and the long-term portion of $1,093,000 is included in Lease liabilities on the Consolidated balance sheets. Rent expense consists of both operating lease expense from amortization of our ROU assets as well as variable lease expense which consists of non-lease components of office leases (i.e. common area maintenance) or rent expense associated with short-term leases. The components of lease expense were as follows (in 000’s):

|  | For the Three Months Ended |  |  | For the Nine Months Ended |
|  | September 30, |  |  | September 30, |  |  | September 30, |  |  | September 30, |
|  | 2023 |  |  | 2022 |  |  | 2023 |  |  | 2022 |
Lease expense |  |  |  |  |  |  |  |  |  |  |  |
Operating lease expense |  | $ | 76 |  |  | $ | 89 |  |  | $ | 228 |  |  | $ | 268 |
Variable lease expense |  |  | 19 |  |  |  | 4 |  |  |  | 40 |  |  |  | 31 |
Total lease expense |  | $ | 95 |  |  | $ | 93 |  |  | $ | 268 |  |  | $ | 299 |

The weighted-average remaining non-cancelable lease term for our operating leases was 4.25 years as of September 30, 2023. As of September 30, 2023, the weighted-average discount rate used to determine the lease liability was 3.77%. The future minimum lease payments to be made under non-cancelable operating leases on September 30, 2023, are as follows (in 000’s):

Year Ended December 31: |  |  |
2023 |  | $ | 94 |
2024 |  |  | 379 |
2025 |  |  | 390 |
2026 |  |  | 401 |
2027 |  |  | 412 |
Total lease payments |  |  | 1,676 |
Present value adjustment |  |  | (207 | )
Lease liability |  | $ | 1,469 |

We have performed an evaluation of our other contracts with customers and suppliers in accordance with Topic 842 and have determined that, except for the leases described above, none of our contracts contain a lease.

Note 7: Revenue

The Company considers itself to be a single reportable segment under the authoritative guidance for segment reporting, specifically a communications and compliance company for publicly traded and private companies. The following tables present revenue disaggregated by revenue stream in (000’s):

|  | Three months ended September 30, |
Revenue Streams |  | 2023 |  |  | 2022 |
Communications |  | $ | 6,078 |  |  |  | 80.3 | % |  | $ | 3,487 |  |  |  | 66.0 | %
Compliance |  |  | 1,491 |  |  |  | 19.7 | % |  |  | 1,793 |  |  |  | 34.0 | %
Total |  | $ | 7,569 |  |  |  | 100.0 | % |  | $ | 5,280 |  |  |  | 100.0 | %

|  | Nine months ended September 30, |
Revenue Streams |  | 2023 |  |  | 2022 |
Communications |  | $ | 18,580 |  |  |  | 71.9 | % |  | $ | 10,561 |  |  |  | 64.5 | %
Compliance |  |  | 7,259 |  |  |  | 28.1 | % |  |  | 5,814 |  |  |  | 35.5 | %
Total |  | $ | 25,839 |  |  |  | 100.0 | % |  | $ | 16,375 |  |  |  | 100.0 | %

The Company did not have any customers during the three and nine-month periods ended September 30, 2023 or 2022 that accounted for more than 10% of our revenue.

15
Table of Contents

Note 8: Credit Agreement

On March 20, 2023 (the “Closing Date”), the Company entered into a $25 million credit agreement (the “Credit Agreement”) with Pinnacle Bank (“Pinnacle”). The Credit Agreement provides for the following: (i) term loan facility in an aggregate principal amount of $20 million (the “Term Loan”), and (ii) revolving letter of credit in an up to aggregate principal amount of $5 million (the “Revolving LOC”), subject to an 85% limit based on the current eligible accounts receivable (as defined in the Credit Agreement).

Pursuant to the terms of the Credit Agreement, the per annum interest rate of the Term Loan is variable based on the one-month secured overnight financing rate (“SOFR”) plus 2.35%, subject to a minimum SOFR of 2.00%. However, the Term Loan issued on the Closing Date has a per annum interest rate of 6.217%, which was fixed with respect to the entire principal amount as a result of an interest rate swap agreement entered into between the Company and Pinnacle on the Closing Date in accordance with the terms of the Credit Agreement.

The Company began making monthly interest-only payments on the Term Loan on April 1, 2023. Beginning on January 1, 2024, the Company will make monthly principal payments of $333,333 plus interest payments on the Term Loan until the maturity date of December 28, 2028.

The proceeds of the Term Loan along with certain cash on hand of the Company were used to repay in its entirety the one-year Secured Promissory Note (the “Secured Note”) issued to Lead Capital, LLC in connection with the Company’s November 1, 2022 acquisition of iNewswire.com LLC for a lump sum payment of $22,880,000. In order to settle the Secured Note on March 20, 2023, the Company paid $370,000 to the Seller, with the Seller agreeing to forgive $440,000 of interest which would have otherwise been due. The $370,000 payment is recorded in Other income, net on the Consolidated statements of operations. As a result, there is no longer any obligation to the Seller as of September 30, 2023.

The Company currently has no plans to utilize the Revolving LOC but may do so in the future. If the Company does utilize any funds under the Revolving LOC, the funds will bear interest at a per annum rate equal to the then current SOFR plus 2.05%. Pinnacle’s commitment to fund under the Revolving LOC terminates on September 1, 2024, unless terminated earlier pursuant to the terms of the Credit Agreement. The Company terminated its $3,000,000 unsecured line of credit with Fifth Third Bank immediately prior to the Closing Date. As of September 30, 2023, there was no outstanding balance under the Revolving LOC and the interest rate was 7.37%.

The Credit Agreement contains the following financial covenants, which commenced with fiscal quarter ended June 30, 2023: a fixed charge coverage ratio of no less than 1.20:1.00 and a leverage ratio requiring that, for each fiscal quarter of the Company ending after June 30, 2023 through September 30, 2023, the leverage ratio shall not exceed 2.75:1.00 and for each fiscal quarter of the Company ending after December 31, 2023, the leverage ratio shall not exceed 2.50:1.00. All covenants were successfully achieved during the three month-period ended September 30, 2023.

The Credit Agreement also contains customary affirmative covenants for a transaction of this nature, including among other things, covenants relating to: maintenance of adequate financial and accounting books and records, delivery of financial statements and other information, preservation of existence of the Company and subsidiaries, payment of taxes and claims, compliance with laws, maintenance of insurance, foreign qualification, use of proceeds, cash management system, maintenance of properties, and conduct of business.

The Credit Agreement also contains customary negative covenants for a transaction of this nature, including, among other things, covenants relating to debt, liens, investments, negative pledges, dividends and other debt payments, restriction on fundamental changes, sale of assets, transactions with affiliates, restrictive agreements, and changes in fiscal year.

The Credit Agreement also contains various Events of Default (subject to certain grace periods, to the extent applicable), including among other things, Events of Default for the nonpayment of principal, interest or fees; breach of certain covenants; inaccuracy of the representations or warranties in any material respect; bankruptcy or insolvency; dissolution or change of control; certain unsatisfied judgments; defaults under material agreements; certain unfunded liabilities under employee benefit plans; certain unsatisfied judgments; certain ERISA violations; and the invalidity or unenforceability of the Credit Agreement. If an Event of Default occurs, the Company may be required to repay all amounts outstanding under the Credit Agreement. The Term Loan and any advances under the Revolving LOC are secured by a first priority lien and security interest to the benefit of Pinnacle in the Event of Default on all of the Company’s current or future assets and each of the Guarantor’s current or future assets.

16
Table of Contents

Note 9: Interest Rate Swap

The Company entered into an interest rate swap agreement to convert its interest rate exposure from variable rate to fixed rate to control cash outflows related to interest on its variable rate debt. The Company has $20,000,000 of notional amount interest rate swap agreement, which amortizes in-line with its long-term credit agreement. Under the swap agreement, the Company pays a fixed rate of interest at 6.217% and receives an average variable rate of SOFR + 2.35% adjusted monthly. At September 30, 2023, the weighted average rate was 7.67%.

The carrying amount for the Company’s derivative financial instrument is the estimated fair value of the financial instrument. The Company’s derivative is not exchange listed and therefore the fair value is estimated under a mark-to-market approach using an analytics model that is a readily observable market input. This model reflects the contractual terms of the derivative, such as notional value and expiration date, as well as market-based observables including interest rates, yield curves, and the credit quality of the counterparty. The model also incorporates the Company’s creditworthiness in order to appropriately reflect non-performance risk. Inputs to the derivative pricing model are generally observable and do not contain a high level of subjectivity, and accordingly, the Company’s derivative is classified within Level 2 of the fair value hierarchy. While the Company believes its estimate results in a reasonable reflection of the fair value of the instrument, the estimated value may not be representative of actual value that could have been realized or that will be realized in the near future.

In accounting for the interest rate swap, the Company has determined it does not qualify for hedge accounting. The fair value of the swap agreement as of September 30, 2023 was a net asset of $379,000 and is included in Other long-term assets, in the Consolidated balance sheets. The fair value of the interest rate swap agreement excludes accrued interest and takes into consideration current interest rates and current likelihood of the swap counterparty’s compliance with its contractual obligations. As a result of the interest rate swap, we have also recognized a net unrealized gain of $165,000 and $379,000, which is included in Other income, net in the Consolidated statements of operations during the three and nine-month periods ended September 30, 2023, respectively.

17
Table of Contents

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.

The discussion of the financial condition and results of operations of the Company set forth below should be read in conjunction with the consolidated financial statements and related notes thereto included elsewhere in this Form10-Q. This Form10-Q contains forward-looking statements that involve risks and uncertainties. The statements contained in this Form10-Q that are not purely historical are forward-looking statements within the meaning of Section 27a of the Securities Act and Section 21e of the Exchange Act. When used in this Form10-Q, or in the documents incorporated by reference into this Form 10-Q, the words “anticipate,” “believe,” “estimate,” “intend” and “expect” and similar expressions are intended to identify such forward-looking statements. Such forward-looking statements include, without limitation, the statements regarding the Company’s strategy, future sales, future expenses, future liquidity, and capital resources. All forward-looking statements in this Form10-Q are based upon information available to the Company on the date of this Form10-Q, and the Company assumes no obligation to update any such forward-looking statements. The Company’s actual results could differ materially from those discussed in this Form10-Q for many reasons. Factors that could cause or contribute to such differences (“Cautionary Statements”) include, but are not limited to, those discussed in Item 1. Business — “Risk Factors” and elsewhere in the Company’s Annual Report on Form10-K for the year ended December 31, 2022, which are incorporated by reference into this Form 10-Q. All subsequent written and oral forward-looking statements attributable to the Company, or persons acting on the Company’s behalf, are expressly qualified in their entirety by the Cautionary Statements.

Overview

Issuer Direct Corporation and its subsidiaries are hereinafter collectively referred to as “Issuer Direct”, the “Company”, “We” or “Our” unless otherwise noted. Our corporate headquarters are located at One Glenwood Ave., Suite 1001, Raleigh, North Carolina, 27603.

We announce material financial information to our investors using our investor relations website, SEC filings, investor events, news and earnings releases, public conference calls, webcasts, and social media. We use these channels to communicate with our investors and the public about our company, our products and services and other related matters. It is possible that information we post on some of these channels could be deemed to be material information. Therefore, we encourage investors, the media and others interested in Issuer Direct to review the information we post to all our channels, including our social media accounts.

We are a leading communications and compliance company, providing solutions for both public relations and investor relations professionals. Our comprehensive solutions are used by thousands of customers from emerging startups to multi-billion-dollar global brands, ensuring their most important moments are reaching the right audiences, via our industry leading newswire, IR website solutions, events technology and compliance solutions. Our platform efficiently and effectively helps our customers manage their events when seeking to distribute their messaging to key constituents, investors, markets and regulatory systems around the globe.

Our platform consists of several related but distinct Communications and Compliance modules that companies and customers utilize every quarter. As such, we disclose our revenue in the following two main categories: (i) Communications and (ii) Compliance. Set forth below is an infographic depicting the products included in each of these two main categories we provide today:

18
Table of Contents

In the future, we expect the Communications portion of our business to continue to increase, both in terms of overall revenue and as compared to the Compliance portion of our business as it has done in the past. Therefore, we plan to continue to invest in offerings we intend to incorporate into and complement our Communications product lineup. Within most of our target markets, customers require several individual services and/or software providers to meet their communications and investor relations needs. We believe our platform can address all these needs in a single, secure, cloud-based platform - one that offers a customer control, increases efficiencies, demonstrates clear value and, most importantly, delivers consistent and compliant messaging from one centralized platform.

We work with a diverse customer base, which includes not only corporate issuers and private companies, but also investment banks, professional firms, such as investor relations and public relations firms, as well as the accounting and legal communities. Our customers and their service providers utilize our platform and related solutions from document creation all the way to dissemination to regulatory bodies, news outlets, financial platforms, and our customers’ shareholders. Private companies primarily use our news distribution, newsroom and webcasting products and services to disseminate their message globally.

We also work with several select stock exchanges by making available certain parts of our platform under agreements to integrate our offerings within their products. We believe such partnerships will continue to yield increased exposure to a targeted customer base that could impact our revenue and overall brand in the market.

Communications

Our Communications platform consists of our press release distribution businesses branded as ACCESSWIRE and Newswire, our webcasting and events business, professional conference and events software, as well as our investor relations website technology. Our ACCESSWIRE and Newswire news distribution platforms have been integrated into one dissemination platform that will give our customers all the distribution benefits of our global distribution footprint. These products are sold as the leading part of our Communications subscription, as well as individually to customers around the globe and are further described below.

Acquisition of iNewswire.com LLC

On November 1, 2022, we acquired iNewswire.com LLC (“Newswire”). Newswire is a media technology company that provides customers press release distribution, media databases, media monitoring, and newsrooms for greater brand awareness through earned media, increased online visibility through greater search engine optimization recognition, and more sales inquiries through targeted digital marketing campaigns. Through its PR Optimizer (”PRO”) offering, formally Media Advantage Platform, Newswire automates media and marketing communications for large and small businesses seeking to deliver the right message to the right audience at the right time for the right purpose.

19
Table of Contents

We believe this transaction strengthens our entire communications portfolio and combined with our ACCESSWIRE business, grows our press release distribution business to now be one of North America’s largest press release distribution platforms. The acquisition almost doubles our press release customer base and combines what we believe are qualified people and strong distribution, technology and brands. Newswire customers will benefit from the global footprint ACCESSWIRE has built over the last eight years, whereas Issuer Direct’s customers will have access to Newswire’s media database platform, pitching and monitoring capabilities, as well as its PRO offering. Lastly, we believe the acquisition will also result in meaningful operational synergies in the combined company.

Through the PRO offering, we provide content and media communications services that provide customers the opportunity to optimize their content and increase their media visibility, therefore building their brand awareness and engaging a larger audience. With the flexibility of these offerings, customers have the ability to choose between support with content optimization, increased media visibility, or both for optimal results. We believe the Total PRO product offering provides the most effective and efficient integrated media and content communication program available in the market today.

ACCESSWIRE

Our existing press release offering, which is marketed under the brand ACCESSWIRE, is a news dissemination and media outreach service. The ACCESSWIRE product offering focuses on press release distribution for both private and public companies globally. We believe ACCESSWIRE is becoming a competitive alternative in the newswire industry because we have been able to use our technological advancements to allow customers to self-edit releases or use our editorial staff as desired to edit releases. We continue to expand our distribution points, improve our targeting and enhance our analytics reporting. We also offer an e-commerce element to our ACCESSWIRE product, whereby customers can self-select their distribution, register, and then upload their press release for editorial review in minutes. We believe these enhancements have helped increase ACCESSWIRE revenues each year compared to the prior year, a trend we expect to continue over the next several years. We have also been able to maintain high gross margins while providing our customer flexible pricing, with options to pay per release or enter longer-term agreements for a designated package of releases.

Like other newswires globally, ACCESSWIRE and Newswire are dependent upon several key partners for its news distribution. Disruption in any of our partnerships could have a materially adverse impact on our overall business.

Newsroom

A natural addition to our ACCESSWIRE and investor relations website business is our corporate Newsroom. This product offering can be an add-on to any customer’s ACCESSWIRE or Communications subscription account. The Newsroom suite includes a custom newsroom page builder, a brand asset manager and contact manager.

Our Newsroom suite addresses the needs of our customers looking to build connections with media, journalists, customers and if applicable the investment community. According to a survey from TekGroup, a majority of journalists and media professionals indicated the importance of newsrooms that include digital media, press kits and video. We believe our Newsroom suite accomplishes this by including the following three components:

Newsroom page – a custom URL, self-publishing system for customers that automatically adds ACCESSWIRE news to their newsroom and allows them the ability to add any other mention, article or post from the web to their newsroom. Customers can self-manage this platform to customize colors, font, logo, images, social integration, and contact and customer URLs.

Brand Asset Manager – a customizable library of images, video and press kits, which can be shared both privately and publicly, as well as integrated into the ACCESSWIRE editor for easy access of customers’ high- resolution images. All assets are tagged to give our customers analytics for both views and downloads. Subsequent versions of this feature will allow for greater analytics as engagement occurs with our customers’ assets.

Contact Manager – a technology that allows our customers to provide their audiences the ability to quickly subscribe to alerts or notifications of a particular brand. Customers have the ability to deliver their stories automatically or time based. Engagement and delivery reports are also available to customers directly from their dashboard.

20
Table of Contents

Webcasting & Events

Our webcasting and events business is comprised of our earnings call webcasting solutions and our virtual meeting and events software (such as annual meetings, deal/non-deal road shows, analyst days and shareholder days). The demand for these products with a virtual component was at an all-time high for us in 2020, largely due to the COVID-19 pandemic. Since the end of the pandemic, the industry overall has seen a reduction in the number of virtual events, specifically annual meetings and deal/non-deal roadshows, as customers are relying on internal enterprise solutions or are returning to pre-pandemic travel and in-person meetings, reducing the need for a virtual component. This has contributed to a decline in demand for our virtual components since 2020 and 2021.

Traditional earnings calls and webcasts are a highly competitive market with the majority of the business being driven from practitioners in investor relations and communications firms. We estimate there are approximately 5,000 companies in North America conducting earnings events each quarter that include a teleconference, webcast or both as part of their events. Our platform incorporates other elements of the earnings event, including earnings date/call announcement, earnings press release and SEC Form 8-K filings. There are a handful of our competitors that can offer this integrated full-service solution today, however, we believe our real-time event setup and integrated approach offers a more effective way to manage the process.

Additionally, as a commitment to broadening the reach of our webcast platform, we broadcast live additional companies’ earnings events, whether they are conducted on our platform or not, within our shareholder outreach module, which helps drive new audiences and give companies the ability to view their analytics and engagement of each event.

Our VisualWebcaster Platform (“VWP”) is a cloud-based webcast, webinar and virtual meeting platform that delivers live and on-demand streaming of events to audiences of all sizes. VWP allows customers to create, produce and deliver events, which we feel has significantly strengthened our webcasting product and Communications offering. The VWP technology gives us the ability to host thousands of webcasts each year, expanding and diversifying our webcast business from our historical earnings-based events to include any type of virtual event. As we expand our platform, it is vital for us to have solutions that service both our core public companies but also a growing segment of private customers.

Professional Conference and Events Software

Our professional conference and events software is a subscription offering we currently license to investor conference organizers. This software, which is also available as a native mobile app, offers organizers, issuers and investors the ability to register, request and approve one-on-one meetings, manage schedules, perform event promotion and sponsorship, print attendee badges and manage lodging. This cloud-based product can be used in a virtual or in person conference setting and is integrated within our Communications subscription offerings of newswire, newsrooms, webcasting and shareholder targeting. We believe this integration gives us a unique offering for professional conference organizers that is not available elsewhere in the market.

Investor Relations Websites

Our investor relations content network is another component of our Communications offering, which is used to create the investor relations’ tab of a company’s website. This investor relations content network is a robust series of data feeds including news feeds, stock feeds, fundamentals, regulatory filings, corporate governance and many other components which are aggregated from most of the major exchanges and news distribution outlets around the world. Customers can subscribe to one or more of these data feeds or as a component of a fully designed and hosted website for pre-IPO companies, SEC reporting companies and partners seeking to display our content on their corporate sites. The clear benefit to our investor relations content network is its integration with our other Communications offerings. As such, companies can produce content for public distribution and it is automatically linked to their corporate website, distributed to targeted groups and placed into our data feed partners.

Compliance

Our Compliance offerings consist of our disclosure software for financial reporting, stock transfer services, whistleblower hotline and related annual meeting, print and shareholder distribution services. Some of these products are sold as part of a Compliance subscription as well as individually to customers around the globe.

Disclosure Software and Services

Our disclosure reporting module is a document conversion, editing and filing offering which is designed for reporting companies and professionals seeking to insource the document drafting, editing and filing processes to the SEC’s EDGAR system. Our disclosure business also offers companies the ability to use our in-house staff to assist in the conversion, tagging and filing of their documents. We generate revenues in disclosure both from software and services and, in most cases, customers have both components within their annual agreements, while others pay for services as they are completed.

21
Table of Contents

Whistleblower Hotline

Our whistleblower hotline is an add-on product within our platform. This system delivers secure notifications and basic incident workflow management processes that align with a company’s corporate governance whistleblower policy. As a supported and subsidized bundle product of the New York Stock Exchange (“NYSE”) offerings, we are introduced to new IPO customers and other larger cap customers listed on the NYSE. Since 2014, we have been a named NYSE subsidy provider of this Whistleblower solution. In 2020, NYSE renewed and extended the initial subsidy term to four years from two years, whereby the first two years are provided under subsidy and the added two years are at our standard subscription rates. Recently, we have been working on upgrading the incident response and management component of the workflow, which is expected to be completed this year.

Stock Transfer Module

A valued subscription add-on in our Compliance offering is the ability for our customers to gain access to real-time information about their shareholders, stock ledgers and reports and to issue new shares from our cloud-based stock transfer module. Managing the capitalization table of a public company or pre-IPO company is a cornerstone of corporate governance and transparency, and as such companies and community banks have chosen us to assist with their stock transfer needs, including bond offerings and dividend management. This is an industry which has experienced declining overall revenues as it was affected by the replacement of paper certificates with digital certificates. However, we have been focused on selling subscriptions of the stock transfer component of our platform, allowing customers to gain access to our cloud-based system in order to move shares or query shareholders, which we believe has resulted in a more efficient process for both our customers and us.

Annual Meeting / Proxy Voting Platform

Our proxy module is marketed as a fully integrated, real-time voting platform for our customers and their shareholders of record. This module is utilized for every annual meeting or special meeting we manage for our customers and offers both full-set mailing and notice of internet availability options.

This module has been incorporated within our webcasting offering to enable our customers the ability to conduct their annual meetings in-person or fully virtual. Our solution incorporates shareholder and guest registration, voting integration, real-time statistics on attendance, audio video and presentation features as well as fully managed meeting managers and inspector of elections. Although we believe a virtual component to an annual meeting is both a benefit to all shareholders and a corporate governance advantage, there can be no assurances this product has longevity in the market.

Shareholder Distribution

Over the past few years, we have worked on refining the model of digital distribution of our customers’ message to the investment community and beyond. This was accomplished by integrating our shareholder outreach module, Investor Network, into and with our Compliance offerings. Most of the customers subscribing to this module today are historical PrecisionIR (“PIR”) – Annual Report Service (“ARS”) users, as well as new customers purchasing the entire platform subscription. We migrated some of the customers from the traditional ARS business into this new digital subscription business, however, we continue to operate a portion of this legacy physical hard copy delivery of annual reports and prospectuses for customers who opt to take advantage of it. We continue to see customer attrition for customers who subscribe to both the electronic and physical distribution of reports as a stand-alone product.

22
Table of Contents

Results of Operations

Comparison of results of operations for the three and nine-months ended September 30, 2023 and 2022 (in 000’s):

|  | Three Months Ended September 30, |  |  | Percentage of Revenue(1) |
|  | 2023 |  |  | 2022 |  |  | 2023 |  |  | 2022 |
Revenue: |  |  |  |  |  |  |  |  |  |  |  |
Communications revenue |  | $ | 6,078 |  |  | $ | 3,487 |  |  |  | 80 | % |  |  | 66 | %
Compliance revenue |  |  | 1,491 |  |  |  | 1,793 |  |  |  | 20 | % |  |  | 34 | %
Total revenue |  |  | 7,569 |  |  |  | 5,280 |  |  |  | 100 | % |  |  | 100 | %
Cost of revenue: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Communications cost of revenue |  |  | 1,497 |  |  |  | 807 |  |  |  | 25 | % |  |  | 23 | %
Compliance cost of revenue |  |  | 300 |  |  |  | 405 |  |  |  | 20 | % |  |  | 23 | %
Total cost of revenue |  |  | 1,797 |  |  |  | 1,212 |  |  |  | 24 | % |  |  | 23 | %
Gross Margin: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Communications gross margin |  |  | 4,581 |  |  |  | 2,680 |  |  |  | 75 | % |  |  | 77 | %
Compliance gross margin |  |  | 1,191 |  |  |  | 1,388 |  |  |  | 80 | % |  |  | 77 | %
Total gross margin |  |  | 5,772 |  |  |  | 4,068 |  |  |  | 76 | % |  |  | 77 | %
Operating Expenses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
General and administrative |  |  | 2,033 |  |  |  | 1,657 |  |  |  | 27 | % |  |  | 31 | %
Sales and marketing |  |  | 1,838 |  |  |  | 1,231 |  |  |  | 24 | % |  |  | 23 | %
Product development |  |  | 581 |  |  |  | 245 |  |  |  | 8 | % |  |  | 5 | %
Depreciation and amortization |  |  | 727 |  |  |  | 146 |  |  |  | 10 | % |  |  | 3 | %
Total expenses |  |  | 5,179 |  |  |  | 3,279 |  |  |  | 68 | % |  |  | 62 | %
Operating income |  |  | 593 |  |  |  | 789 |  |  |  | 8 | % |  |  | 15 | %
Interest (expense) income, net |  |  | (298 | ) |  |  | 77 |  |  |  | (4 | )% |  |  | 1 | %
Other income |  |  | 165 |  |  |  | — |  |  |  | 2 | % |  |  | 0 | %
Income before income taxes |  |  | 460 |  |  |  | 866 |  |  |  | 6 | % |  |  | 16 | %
Income tax provision |  |  | 187 |  |  |  | 180 |  |  |  | 2 | % |  |  | 3 | %
Net income |  | $ | 273 |  |  | $ | 686 |  |  |  | 4 | % |  |  | 13 | %

|  | Nine Months Ended September 30, |  |  | Percentage of Revenue(1) |
|  | 2023 |  |  | 2022 |  |  | 2023 |  |  | 2022 |
Revenue: |  |  |  |  |  |  |  |  |  |  |  |
Communications revenue |  | $ | 18,580 |  |  | $ | 10,561 |  |  |  | 72 | % |  |  | 65 | %
Compliance revenue |  |  | 7,259 |  |  |  | 5,814 |  |  |  | 28 | % |  |  | 35 | %
Total revenue |  |  | 25,839 |  |  |  | 16,375 |  |  |  | 100 | % |  |  | 100 | %
Cost of revenue: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Communications cost of revenue |  |  | 4,315 |  |  |  | 2,315 |  |  |  | 23 | % |  |  | 22 | %
Compliance cost of revenue |  |  | 1,647 |  |  |  | 1,493 |  |  |  | 23 | % |  |  | 26 | %
Total cost of revenue |  |  | 5,962 |  |  |  | 3,808 |  |  |  | 23 | % |  |  | 23 | %
Gross Margin: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Communications gross margin |  |  | 14,265 |  |  |  | 8,246 |  |  |  | 77 | % |  |  | 78 | %
Compliance gross margin |  |  | 5,612 |  |  |  | 4,321 |  |  |  | 77 | % |  |  | 74 | %
Total gross margin |  |  | 19,877 |  |  |  | 12,567 |  |  |  | 77 | % |  |  | 77 | %
Operating Expenses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
General and administrative |  |  | 6,639 |  |  |  | 4,903 |  |  |  | 26 | % |  |  | 30 | %
Sales and marketing |  |  | 6,258 |  |  |  | 3,866 |  |  |  | 24 | % |  |  | 24 | %
Product development |  |  | 1,887 |  |  |  | 734 |  |  |  | 7 | % |  |  | 4 | %
Depreciation and amortization |  |  | 2,172 |  |  |  | 439 |  |  |  | 8 | % |  |  | 3 | %
Total expenses |  |  | 16,956 |  |  |  | 9,942 |  |  |  | 66 | % |  |  | 61 | %
Operating income |  |  | 2,921 |  |  |  | 2,625 |  |  |  | 11 | % |  |  | 16 | %
Interest (expense) income, net |  |  | (817 | ) |  |  | 99 |  |  |  | (3 | )% |  |  | 1 | %
Other expense, net |  |  | 9 |  |  |  | — |  |  |  | — | % |  |  | — | %
Income before income taxes |  |  | 2,113 |  |  |  | 2,724 |  |  |  | 8 | % |  |  | 17 | %
Income tax provision |  |  | 621 |  |  |  | 681 |  |  |  | 2 | % |  |  | 4 | %
Net income |  | $ | 1,492 |  |  | $ | 2,043 |  |  |  | 6 | % |  |  | 12 | %

| (1) | Percentage of revenue is calculated as the relevant revenue, expense, income amount divided by total revenue, except for communications and compliance cost of revenue and communications and compliance gross margin, which are divided by the related component of revenue.

23
Table of Contents

Revenues

Total revenue increased $2,289,000, or 43%, to $7,569,000 during the three months ended September 30, 2023, as compared to $5,280,000 for the same period of 2022. Total revenue increased by $9,464,000 or 58%, to $25,839,000 during the nine months ended September 30, 2023, as compared to $16,375,000 during the same period of 2022. The increases in both periods are primarily attributable to the acquisition of Newswire on November 1, 2022. An increase in revenue from our Compliance revenue stream also contributed to the increase in revenue for the nine months ended September 30, 2023.

Communications revenue increased $2,591,000, or 74% and $8,019,000, or 76%, to $6,078,000 and $18,580,000 for the three and nine months ended September 30, 2023, respectively, as compared to the same periods of 2022. The increase in revenue is primarily related to the acquisition of Newswire, which is all included in Communications revenue. For the three and nine months ended September 30, 2023, we also generated increased revenue from our ACCESSWIRE business, which increased 9% and 10%, respectively, compared to the same periods of the prior year. These increases were partially offset by a decrease in revenue from our events and webcasting business, primarily due to less virtual events and annual meetings during the three and nine months ended September 30, 2023, as compared to the prior year. Communications revenue represented 80% and 72% of total revenue during the three and nine months ended September 30, 2023, respectively, as compared to 66% and 65% for the same periods of 2022.

Compliance revenue decreased $302,000, or 17%, and increased $1,445,000, or 25%, during the three and nine months ended September 30, 2023, respectively, as compared to the same periods of 2022. The decrease during the three months ended September 30, 2023, is primarily attributed to a decrease in revenue from our transfer agent and print and proxy fulfillment services due to a decrease in corporate activity and projects during the quarter. The increase for the nine months ended September 30, 2023, was primarily related to an increase in revenue from our print and proxy fulfillment services due to a few significant transactions which occurred during the first half of the year, as well as, an increase in revenue from our transfer agent services due to an increase in corporate actions and directives during the first half of 2023.

Revenue Backlog

As of September 30, 2023, our deferred revenue balance was $5,164,000, which we expect to recognize over the next twelve months, compared to $5,405,000 as of December 31, 2022. Deferred revenue primarily consists of advance billings for packages of our news distribution product as well as advance billings for subscriptions of our cloud-based products and annual service contracts.

Cost of Revenues

Communications cost of revenues consist primarily of direct labor costs, newswire distribution costs, teleconferencing costs, and third-party licensing costs. Compliance cost of revenues consist primarily of direct labor costs, warehousing, logistics, print production materials and postage. Cost of revenues increased $585,000, or 48%, and $2,154,000, or 57%, during the three and nine months ended September 30, 2023, respectively, as compared to the same periods of 2022. Overall gross margin increased $1,704,000, or 42% and $7,310,000, or 58%, during the three and nine months ended September 30, 2023, respectively, as compared to the same periods of 2022. As a result, overall gross margin percentage decreased to 76% for the three months ended September 30, 2023, as compared to 77% during the same period of 2022, however, overall gross margin remained flat during the nine months ended September 30, 2023, as compared to the same period of 2022.

Cost of revenues associated with our Communications revenue increased $690,000, or 86% and $2,000,000, also 86%, during the three and nine months ended September 30, 2023, respectively, as compared to the same periods of 2022. These increases are primarily due to an increase in costs associated with operations of Newswire as well as an increase in distribution costs associated with ACCESSWIRE as we continue to expand our distribution. Gross margin percentage associated with our Communications revenue was 75% and 77% for the three and nine-months ended September 30, 2023, respectively, as compared to 77% and 78% during the same periods of 2022.

Cost of revenues associated with our Compliance revenue decreased $105,000, or 26% and increased $154,000, or 10%, during the three and nine months ended September 30, 2023, respectively, as compared to the same periods of 2022. The change in cost of revenues is primarily the result of timing of print and proxy fulfillment projects during the respective periods. Gross margin percentage associated with our Compliance revenue increased to 80% and 77% for the three and nine-months ended September 30, 2023, respectively, as compared to 77% and 74% for the same periods of 2022.

24
Table of Contents

General and Administrative Expenses

General and administrative expenses consist primarily of salaries, bonuses, stock-based compensation, insurance, fees for professional services, general corporate expenses and facility and equipment expenses. General and administrative expenses were $2,033,000 during the three months ended September 30, 2023, an increase of $376,000, or 23%, as compared to the same period of 2022. General and administrative expenses were $6,639,000 for the nine months ended September 30, 2023, an increase of $1,736,000, or 35%, as compared to the same periods of 2022. The increase is primarily driven by additional expenses associated with costs to operate Newswire, employee-related costs and stock compensation expense. For the nine months ended September 30, 2023, the increase is also related to one-time transactions costs, partially offset by a reduction in executive recruiting fees.

As a percentage of revenue, general and administrative expenses were 27% and 26% for the three and nine-months ended September 30, 2023, respectively, as compared to 31% and 30% for the same periods of 2022.

Sales and Marketing Expenses

Sales and marketing expenses consist primarily of salaries, stock-based compensation, sales commissions, advertising expenses, tradeshow expenses and other marketing expenses. Sales and marketing expenses were $1,838,000 for the three months ended September 30, 2023, an increase of $607,000, or 49%, as compared to the same period of 2022. Sales and marketing expenses were $6,258,000 for the nine months ended September 30, 2023, an increase of $2,392,000, or 62%, as compared to the same period of 2022. These increases are primarily due to the addition of the Newswire sales team.

As a percentage of revenue, sales and marketing expenses were 24% for the three and nine months ended September 30, 2023, as compared to 23% and 24% for the same periods of 2022.

Product Development Expenses

Product development expenses consist primarily of salaries, stock-based compensation, bonuses, and licenses to develop new products and technology to complement and/or enhance our platform. Product development expenses increased $336,000, or 137% and $1,153,000, or 157% to $581,000 and $1,887,000 during the three and nine months ended September 30, 2023, respectively, as compared to the same periods of 2022. These increases are directly attributed to additional costs associated with Newswire as well as hiring our new Chief Technology Officer. During the three and nine months ended September 30, 2023, we capitalized $152,000 and $319,000, respectively, of costs related to develop our new artificial intelligence and media database products.

As a percentage of revenue, product development expenses were 8% and 7% for the three and nine months ended September 30, 2023, respectively, as compared to 5% and 4% for the same periods of 2022.

Depreciation and Amortization Expenses

Depreciation and amortization expenses increased $581,000, or 398%, and $1,733,000, or 395%, during the three and nine months ended September 30, 2023, respectively, as compared to the same periods of 2022. The increase is attributed to increased amortization associated with intangible assets acquired in the Newswire acquisition.

Interest (expense) income, net

We recognized interest expense of $368,000 and $1,080,000 for the three and nine months ended September 30, 2023. Interest expense primarily represents interest attributed to our new, long-term credit agreement as well as interest on our settled $22,000,000 note payable associated with the acquisition of Newswire. There was no interest expense during the three and nine months ended September 30, 2022. Interest expense is partially offset by interest income of $70,000 and $263,000 for the three and nine months ended September 30, 2023, respectively, from deposit and money market accounts and interest income from our interest rate swap agreement. During the three and nine months ended September 30, 2022, interest income amounted to $77,000 and $99,000, respectively.

Other income, net

During the three months ended September 30, 2023, other income represents the change in fair value of our interest rate swap agreement. During the nine months ended September 30, 2023, other income, net represents the change in fair value of our interest rate swap agreement, partially offset by $370,000 paid to extinguish the Seller Note associated with the Newswire transaction. There was no other income, net during the three and nine months ended September 30, 2022.

25
Table of Contents

Income Taxes

We recognized income tax expense of $187,000 and $621,000 for the three and nine months ended September 30, 2023, compared to $180,000 and $681,000 during the same periods of 2022, respectively. For the three and nine-month periods ended September 30, 2023 and 2022, the variance between our effective tax rate and the U.S. statutory rate of 21% is primarily attributable to state income tax and additional expense related to Global Intangible Low-Taxed Income inclusion.

Liquidity and Capital Resources

As of September 30, 2023, we had $5,050,000 in cash and cash equivalents and $4,271,000 in net accounts receivable. Current liabilities as of September 30, 2023, totaled $11,658,000 including our, accounts payable, deferred revenue, accrued payroll liabilities, income taxes payable, current portion of long-term debt, current portion of lease liabilities and other accrued expenses. On September 30, 2023, our current liabilities exceeded our current assets by $866,000.

On March 20, 2023 (the “Closing Date”), the Company entered into a $25 million credit agreement (the “Credit Agreement”) with Pinnacle Bank (“Pinnacle”). The Credit Agreement provides for the following: term loan facility in an aggregate principal amount of $20 million (the “Term Loan”), and revolving letter of credit in an up to aggregate principal amount of $5 million (the “Revolving LOC”), subject to an 85% limit based on the current eligible accounts receivable (as defined in the Credit Agreement).

Pursuant to the terms of the Credit Agreement, the per annum interest rate of the Term Loan is variable based on the one-month secured overnight financing rate (“SOFR”) plus 2.35%, subject to a minimum SOFR of 2.00%. However, the Term Loan issued on the Closing Date has a per annum interest rate of 6.217%, which was fixed with respect to the entire principal amount as a result of an interest rate swap agreement entered into between the Company and Pinnacle on the Closing Date in accordance with the terms of the Credit Agreement.

The Company began making monthly interest-only payments on the Term Loan on April 1, 2023. Beginning on January 1, 2024, the Company will make monthly principal payments of $333,333 plus interest payments on the Term Loan until the maturity date of December 28, 2028.

The proceeds of the Term Loan along with certain cash on hand of the Company were used to repay in its entirety the one-year Secured Promissory Note (the “Newswire Note”) issued to Lead Capital, LLC in connection with the Company’s November 1, 2022 acquisition of iNewswire.com LLC for a lump sum payment of $22,880,000. In order to settle the Secured Note on March 20, 2023, the Company paid $370,000 to the Seller, with the Seller agreeing to forgive $440,000 of interest which would have otherwise been due. The $370,000 payment is recorded in Other income, net on the Consolidated statements of operations. As a result, there is no longer any obligation to the Seller as of September 30, 2023.

The Company currently has no plans to utilize the Revolving LOC but may do so in the future. If the Company does utilize any funds under the Revolving LOC, the funds will bear interest at a per annum rate equal to the then current SOFR plus 2.05%. Pinnacle’s commitment to fund under the Revolving LOC terminates on September 1, 2024, unless terminated earlier pursuant to the terms of the Credit Agreement. The Company terminated its $3,000,000 unsecured line of credit with Fifth Third Bank immediately prior to the Closing Date. As of September 30, 2023, there was no outstanding balance under the Revolving LOC and the interest rate was 7.37%.

The Credit Agreement contains the following financial covenants, which commence with fiscal quarter ended June 30, 2023: a fixed charge coverage ratio of no less than 1.20:1.00 and a leverage ratio requiring that, for each fiscal quarter of the Company ending on September 30, 2023, the leverage ratio shall not exceed 2.75:1.00 and for each fiscal quarter of the Company ending after December 31, 2023, the leverage ratio shall not exceed 2.50:1.00. All covenants were successfully achieved during the three month-period ended September 30, 2023.

The Credit Agreement also contains customary affirmative covenants for a transaction of this nature, including among other things, covenants relating to: maintenance of adequate financial and accounting books and records, delivery of financial statements and other information, preservation of existence of the Company and subsidiaries, payment of taxes and claims, compliance with laws, maintenance of insurance, foreign qualification, use of proceeds, cash management system, maintenance of properties, and conduct of business.

The Credit Agreement also contains customary negative covenants for a transaction of this nature, including, among other things, covenants relating to debt, liens, investments, negative pledges, dividends and other debt payments, restriction on fundamental changes, sale of assets, transactions with affiliates, restrictive agreements, and changes in fiscal year.

26
Table of Contents

The Credit Agreement also contains various Events of Default (subject to certain grace periods, to the extent applicable), including among other things, Events of Default for the nonpayment of principal, interest or fees; breach of certain covenants; inaccuracy of the representations or warranties in any material respect; bankruptcy or insolvency; dissolution or change of control; certain unsatisfied judgments; defaults under material agreements; certain unfunded liabilities under employee benefit plans; certain unsatisfied judgments; certain ERISA violations; and the invalidity or unenforceability of the Credit Agreement. If an Event of Default occurs, the Company may be required to repay all amounts outstanding under the Credit Agreement. The Term Loan and any advances under the Revolving LOC are secured by a first priority lien and security interest to the benefit of Pinnacle in the Event of Default on all of the Company’s current or future assets and each of the Guarantor’s current or future assets.

Disclosure about Off-Balance Sheet Arrangements

We do not have any transactions, agreements or other contractual arrangements that constitute off-balance sheet arrangements.

Non-GAAP Measures

Management believes that certain non-GAAP measures, such as non-GAAP free cash flow, non-GAAP adjusted free cash flow, non-GAAP adjusted EBITDA (“adjusted EBITDA”), and non-GAAP adjusted net income (“adjusted net income”) provide useful information about our operating results and enhance the overall ability to assess our financial performance. We use these measures, together with other measures of performance prepared in accordance with accounting principles generally accepted in the United States (“GAAP”), to compare the relative performance of operations in planning, budgeting, and reviewing the performance of our business. Adjusted EBITDA and adjusted net income allow investors to make a more meaningful comparison between our core business operating results over different periods of time. We believe that adjusted EBITDA and adjusted net income, when viewed with our results under US GAAP and the accompanying reconciliations, provide useful information about our business without regard to potential distortions. By eliminating potential differences in results of operations between periods caused by factors such as acquisition-related expenses and other items as described below, we believe adjusted EBITDA and adjusted net income can provide a useful additional basis for comparing the current performance of the underlying operations being evaluated.

Management uses free cash flow, which is defined as net cash flows provided by operating activities less payments for purchases of fixed assets and capitalized software, in reviewing the financial performance and cash generation by our various business groups and evaluating cash levels. We believe free cash flow is a useful measure for investors because it portrays our ability to grow organically and generate cash from our businesses for purposes such as paying interest on our indebtedness, repaying debt, funding business acquisitions, investing in product development, re-purchasing our common stock, and paying dividends, if it is determined we do so in the future. In addition, securities analysts, investors, and others frequently use free cash flow in their evaluation of companies. Adjusted free cash flow represents a further non-GAAP adjustment to free cash flow to exclude the effect of cash paid for acquisition and integration related activities and unusual or non-recurring transactions. Management believes that by excluding these infrequent or unusual items from free cash flow, it better portrays our ability to generate cash, as such items are not indicative of the Company’s operating performance for the period.

The uses of these non-GAAP financial measures are not intended to be considered in isolation of, or as substitute for, the financial information prepared and presented in accordance with US GAAP. Free cash flow and adjusted free cash flow do not necessarily represent funds available for discretionary use and are not necessarily a measure of our ability to fund our cash needs. Our calculation of free cash flow and adjusted free cash flow may differ from similarly titled measures used by other companies, limiting their usefulness as a comparative measure. Free cash flow and adjusted free cash flow are non-GAAP financial measures.

For the three and nine months ended September 30, 2023 and 2022, free cash flow and adjusted free cash flow were as follows:

|  | Three Months Ended September 30, |
|  | 2023 |  |  | 2022 |
Net cash provided by operating activities (US GAAP) |  | $ | 287 |  |  | $ | 1,381 |
Payments for purchase of fixed assets and capitalized software |  |  | (177 | ) |  |  | (14 | )
Free cash flow (Non-GAAP) |  |  | 110 |  |  |  | 1,367 |
Cash paid for acquisition and/or integration related items (1) |  |  | 17 |  |  |  | 74 |
Adjusted free cash flow (Non-GAAP) |  | $ | 127 |  |  | $ | 1,441 |

27
Table of Contents

|  | Nine Months Ended September 30, |
|  | 2023 |  |  | 2022 |
Net cash provided by operating activities (US GAAP) |  | $ | 2,290 |  |  | $ | 3,025 |
Payments for purchase of fixed assets and capitalized software |  |  | (345 | ) |  |  | (52 | )
Free cash flow (Non-GAAP) |  |  | 1,945 |  |  |  | 2,973 |
Cash paid for acquisition and/or integration related items (1) |  |  | 298 |  |  |  | 90 |
Cash paid for other unusual items (2) |  |  | 395 |  |  |  | 60 |
Adjusted free cash flow (Non-GAAP) |  | $ | 2,638 |  |  | $ | 3,123 |

| (1) | This adjustment gives effect to one-time corporate projects, including acquisition and/or integration related expenses, paid during the periods.
| (2) | For the nine months ended September 30, 2023, this adjustment gives effect to a one-time payment of approximately $370,000 related to the early termination of the note payable associated with the Newswire acquisition. For the nine months ended September 30, 2022, this adjustment gives effect to payment of a one-time executive recruiting fee payment of $60,000.

Adjusted EBITDA and adjusted net income are non-GAAP financial measures and should not be considered as a substitute for analysis of our results as reported under US GAAP. These measures are defined differently by different companies, and accordingly, such measures may not be comparable to similarly titled measures of other companies and have important limitations as an analytical tool.

A reconciliation of net income to adjusted EBITDA for the three and nine months ended September 30, 2023 and 2022, is presented in the following table (in 000’s):

|  | Three Months Ended September 30, |
|  | 2023 |  |  | 2022 |
|  | Amount |  |  | Amount |
Net income: |  | $ | 273 |  |  | $ | 686 |
Adjustments: |  |  |  |  |  |  |  |
Depreciation and amortization |  |  | 745 |  |  |  | 163 |
Interest expense (income), net |  |  | 298 |  |  |  | (77 | )
Income tax expense |  |  | 187 |  |  |  | 180 |
EBITDA |  |  | 1,503 |  |  |  | 952 |
Acquisition and/or integration costs(1) |  |  | 59 |  |  |  | 74 |
Other non-recurring expenses(2) |  |  | (165 | ) |  |  | — |
Stock-based compensation expense(3) |  |  | 359 |  |  |  | 187 |
Adjusted EBITDA: |  | $ | 1,756 |  |  | $ | 1,213 |

|  | Nine Months Ended September 30, |
|  | 2023 |  |  | 2022 |
|  | Amount |  |  | Amount |
Net income: |  | $ | 1,492 |  |  | $ | 2,043 |
Adjustments: |  |  |  |  |  |  |  |
Depreciation and amortization |  |  | 2,217 |  |  |  | 487 |
Interest expense (income), net |  |  | 817 |  |  |  | (99 | )
Income tax expense |  |  | 621 |  |  |  | 681 |
EBITDA |  |  | 5,147 |  |  |  | 3,112 |
Acquisition and/or integration costs(1) |  |  | 430 |  |  |  | 90 |
Other non-recurring expenses(2) |  |  | 36 |  |  |  | 90 |
Stock-based compensation expense(3) |  |  | 1,050 |  |  |  | 559 |
Adjusted EBITDA: |  | $ | 6,663 |  |  | $ | 3,851 |

| (1) | This adjustment gives effect to one-time corporate projects, including acquisition and/or integration related expenses, incurred during the periods.
| (2) | For the three months ended September 30, 2023, this adjustment gives effect to a gain recorded on the change in fair value of our interest rate swap of $165,000. For the nine months ended September 30, 2023, this adjustment gives effect to a $370,000 payment related to early extinguishment of our Seller Note and one-time non-recurring expenses of $45,000, partially offset by a gain recorded on the change in fair value of our interest rate swap of $379,000. For the nine months ended September 30, 2022, this adjustment gives effect to a one-time executive recruiting fee of $90,000.
| (3) | The adjustments represent stock-based compensation expense related to awards of stock options, restricted stock units, or common stock in exchange for services. Although we expect to continue to award stock in exchange for services, the amount of stock-based compensation is excluded as it is subject to change as a result of one-time or non-recurring projects.

28
Table of Contents

A reconciliation of net income to adjusted net income for the three and nine months ended September 30, 2023 and 2022 is presented in the following table (in 000’s):

|  | Three Months Ended September 30, |
|  | 2023 |  |  | 2022 |
|  | Amount |  |  | Per diluted share |  |  | Amount |  |  | Per diluted share |
Net income: |  | $ | 273 |  |  | $ | 0.07 |  |  | $ | 686 |  |  | $ | 0.19 |
Adjustments: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Amortization of intangible assets(1) |  |  | 686 |  |  |  | 0.18 |  |  |  | 108 |  |  |  | 0.03 |
Stock-based compensation expense(2) |  |  | 359 |  |  |  | 0.09 |  |  |  | 187 |  |  |  | 0.05 |
Other unusual items(3) |  |  | (106 | ) |  |  | (0.02 | ) |  |  | 74 |  |  |  | 0.02 |
Tax impact of adjustments(4) |  |  | (197 | ) |  |  | (0.05 | ) |  |  | (77 | ) |  |  | (0.02 | )
Non-GAAP net income: |  | $ | 1,015 |  |  | $ | 0.27 |  |  | $ | 978 |  |  | $ | 0.27 |
Weighted average number of common shares outstanding – diluted |  |  | 3,823 |  |  |  |  |  |  |  | 3,636 |  |  |  |  |

|  | Nine Months Ended September 30, |
|  | 2023 |  |  | 2022 |
|  | Amount |  |  | Per diluted share |  |  | Amount |  |  | Per diluted share |
Net income: |  | $ | 1,492 |  |  | $ | 0.39 |  |  | $ | 2,043 |  |  | $ | 0.55 |
Adjustments: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Amortization of intangible assets(1) |  |  | 2,056 |  |  |  | 0.54 |  |  |  | 324 |  |  |  | 0.09 |
Stock-based compensation expense(2) |  |  | 1,050 |  |  |  | 0.28 |  |  |  | 559 |  |  |  | 0.15 |
Other unusual items(3) |  |  | 466 |  |  |  | 0.12 |  |  |  | 180 |  |  |  | 0.04 |
Tax impact of adjustments(4) |  |  | (750 | ) |  |  | (0.20 | ) |  |  | (223 | ) |  |  | (0.06 | )
Non-GAAP net income: |  | $ | 4,314 |  |  | $ | 1.13 |  |  | $ | 2,883 |  |  | $ | 0.77 |
Weighted average number of common shares outstanding – diluted |  |  | 3,814 |  |  |  |  |  |  |  | 3,738 |  |  |  |  |

| (1) | The adjustments represent the amortization of intangible assets related to acquired assets and companies.
| (2) | The adjustments represent stock-based compensation expense related to awards of stock options, restricted stock units, or common stock in exchange for services. Although we expect to continue to award stock in exchange for services, the amount of stock-based compensation is excluded as it is subject to change as a result of one-time or non-recurring projects.
| (3) | For the three months ended September 30, 2023, this adjustment gives effect to a gain recorded on the change in fair value of our interest rate swap of $165,000, partially offset by one-time corporate projects, including acquisition and/or integration related expenses incurred during the period of $59,000. For the nine months ended September 30, 2023, this adjustment gives effect to one-time corporate projects, including acquisition and/or integration related expenses incurred during the period of $430,000 and a $370,000 payment related to early extinguishment of our Seller Note and $45,000 of one-time, non-recurring expenses, partially offset by a gain recorded on the change in fair value of our interest rate swap of $379,000. For the nine months ended September 30, 2022, this adjustment gives effect to one-time corporate projects, including acquisition and/or integration related expenses incurred during the period of $90,000 and a one-time executive recruiting fee of $90,000.
| (4) | This adjustment gives effect to the tax impact of all non-GAAP adjustments at the current Federal tax rate of 21%.

Outlook

The following statements and certain statements made elsewhere in this document are based upon current expectations. These statements are forward looking and are subject to factors that could cause actual results to differ materially from those suggested here, including, without limitation, demand for and acceptance of our services, new developments, competition and general economic or market conditions, particularly in the domestic and international capital markets. Refer also to the Cautionary Statement Concerning Forward Looking Statements included in this report.

29
Table of Contents

Market factors like the current military conflicts in Ukraine and Israel, instability in global energy markets, global inflation and the increase of interest rates have contributed to significant global economic uncertainty, disrupted global trade and supply chains, adversely impacted many industries, and contributed to significant volatility in financial markets. Overall, despite many uncertainties in the market regarding the economic outlook, the demand for our platforms and services continues to be stable in a majority of the markets we serve. The success of our Communications offering has been led by our ACCESSWIRE branded newswire, which is now complemented by the Newswire business, and we believe we will continue to see stable to increased demand for our combined newswire business throughout 2023 and beyond.

We believe the transition to a platform subscription model has been and will continue to be key for our long-term sustainable growth. We will also continue to focus on the following key strategic initiatives during the remainder of the year into 2024:

● | Expanding our Communications products and adapting to this changing industry,

● | Evaluating and completing acquisitions in areas of strategic focus,

● | Expanding our Communications sales and marketing teams and digital marketing strategy,

● | Expanding customer base,

● | Expanding our newswire distribution,

● | Investing in technology advancements and upgrades,

● | Generating profitable sustainable growth

● | Generating cash flows from operations.

We believe there is demand for our products around the world, led by our ACCESSWIRE and Newswire brands, as companies seek to find better platforms and tools to disseminate and communicate their messages in a more efficient and collaborative way.

We have invested and will continue to invest in our product sets, platforms and intellectual property development via internal development and acquisitions. Acquisitions remain a core part of our strategy and we believe acquisitions are key to enhancing our overall offerings in the market and are necessary to keep our competitive advantages and facilitate the next round of growth that management believes it can achieve. If we are successful in this effort, we believe we can further increase our market share as we move forward.

Off-Balance Sheet Arrangements

We have no off-balance sheet arrangements that have or are reasonably likely to have a current or future effect on our financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources that is material to stockholders.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK.

Not applicable.

ITEM 4. CONTROLS AND PROCEDURES.

As of the end of the period covered by this quarterly report on Form10-Q, the Company’s Chief Executive Officer and Chief Financial Officer conducted an evaluation of the Company’s disclosure controls and procedures (as defined in Rules 13a-15 and 15d-15 of the Securities Exchange Act of 1934). Based upon this evaluation, the Company’s Chief Executive Officer and Chief Financial Officer concluded that the Company’s disclosure controls and procedures are effective and have not materially changed since its most recent annual report.

30
Table of Contents

PART II – OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS.

From time to time, we may be involved in litigation that arises through the normal course of business. As of the date of this filing, we are neither a party to any litigation nor are we aware of any such threatened or pending litigation that might result in a material adverse effect to our business.

ITEM 1A. RISK FACTORS.

There have been no material changes to our risk factors as previously disclosed in our most recent Form 10-K filing.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS.

None.

ITEM 3. DEFAULTS UPON SENIOR SECURITIES.

None.

ITEM 4. MINE SAFETY DISCLOSURE.

Not applicable.

ITEM 5. OTHER INFORMATION.

None.

ITEM 6. EXHIBITS.

(a) Exhibits.

Exhibit |  |
Number |  | Description
31.1 |  | Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.*
31.2 |  | Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.*
32.1 |  | Certification of Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.*
32.2 |  | Certification of Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.*
101.INS |  | XBRL Instance Document.**
101.SCH |  | XBRL Taxonomy Extension Schema Document.**
101.CAL |  | XBRL Taxonomy Calculation Linkbase Document.**
101.LAB |  | XBRL Taxonomy Label Linkbase Document.**
101.PRE |  | XBRL Taxonomy Presentation Linkbase Document.**
101.DEF |  | XBRL Taxonomy Extension Definition Linkbase Document. **

_______________________________

* | filed or furnished herewith
** | submitted electronically herewith

31
Table of Contents

S IGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Date: November 9, 2023

| ISSUER DIRECT CORPORATION |
| By: | /s/ Brian R. Balbirnie |
|  | Brian R. Balbirnie |
|  | Chief Executive Officer |

| By: | /s/ Timothy Pitoniak |
|  | Timothy Pitoniak |
|  | Chief Financial Officer |

32