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Segment Reporting | 9 Months Ended
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Sep. 30, 2025
Segment Reporting [Abstract] |
Segment Reporting | Note 7: Segment Reporting Operating segments are components of an enterprise about which separate financial information is available and is evaluated periodically by management, namely the Chief Operating Decision Maker (“CODM”) of an organization, in order to determine operating and resource allocation decisions. By this definition, the Company has identified its Chief Executive Officer as the CODM. The Company considers itself to be in a single reportable segment under the authoritative guidance for segment reporting, specifically a communications company for publicly traded and private companies. The CODM uses operating income to evaluate our capital allocation, which could be re-investing income back into the Company, executing a share-repurchase, paying dividends or acquiring other entities. Operating income is used to monitor budget versus actual results. The CODM also uses operating income in competitive analysis by benchmarking to the Company’s competitors. The competitive analysis along with the monitoring of budgeted versus actual results are used in assessing performance of the Company. Below provides a breakdown of costs and expenses of our one operating unit (in thousands):
Schedule of segment reporting |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|  | For the Three Months Ended |  |  | For the Nine Months Ended |
|  | September 30, |  |  | September 30, |  |  | September 30, |  |  | September 30, |
|  | 2025 |  |  | 2024 |  |  | 2025 |  |  | 2024 |
Revenues |  | $ | 5,723 |  |  | $ | 5,639 |  |  | $ | 16,820 |  |  | $ | 17,231 |
Cost of revenues |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Costs to deliver products |  |  | 810 |  |  |  | 643 |  |  |  | 2,309 |  |  |  | 1,940 |
Employee costs |  |  | 470 |  |  |  | 635 |  |  |  | 1,263 |  |  |  | 1,858 |
Teleconference costs |  |  | 98 |  |  |  | 56 |  |  |  | 192 |  |  |  | 169 |
Amortization of capitalized software |  |  | 64 |  |  |  | 60 |  |  |  | 209 |  |  |  | 160 |
Other segment costs |  |  | 13 |  |  |  | 17 |  |  |  | 21 |  |  |  | 45 |
Total cost of revenue |  |  | 1,455 |  |  |  | 1,411 |  |  |  | 3,994 |  |  |  | 4,172 |
Operating costs and expenses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Employee costs |  |  | 1,730 |  |  |  | 1,824 |  |  |  | 5,134 |  |  |  | 6,327 |
Consultants and professional services |  |  | 529 |  |  |  | 750 |  |  |  | 1,800 |  |  |  | 2,298 |
Depreciation and amortization |  |  | 658 |  |  |  | 676 |  |  |  | 1,993 |  |  |  | 2,032 |
Advertising |  |  | 248 |  |  |  | 255 |  |  |  | 879 |  |  |  | 1,033 |
Provision for credit losses |  |  | 80 |  |  |  | 283 |  |  |  | 636 |  |  |  | 773 |
Software licensing |  |  | 189 |  |  |  | 225 |  |  |  | 648 |  |  |  | 726 |
Stock compensation |  |  | 201 |  |  |  | 241 |  |  |  | 593 |  |  |  | 399 |
Hosting |  |  | 147 |  |  |  | 140 |  |  |  | 418 |  |  |  | 374 |
Merchant and bank fees |  |  | 115 |  |  |  | 117 |  |  |  | 333 |  |  |  | 358 |
Capitalized Software |  |  | – |  |  |  | (137 | ) |  |  | (23 | ) |  |  | (537 | )
Acquisition/integration and other non-recurring costs |  |  | 214 |  |  |  | 168 |  |  |  | 667 |  |  |  | 362 |
Rent |  |  | 93 |  |  |  | 94 |  |  |  | 276 |  |  |  | 278 |
Other operating expenses (1) |  |  | 248 |  |  |  | 196 |  |  |  | 582 |  |  |  | 633 |
Total operating costs and expenses |  |  | 4,452 |  |  |  | 4,832 |  |  |  | 13,936 |  |  |  | 15,056 |
Operating loss |  | $ | (184 | ) |  | $ | (604 | ) |  | $ | (1,110 | ) |  | $ | (1,997 | )
(1) | Other operating expenses include insurance, travel, reseller commissions, tradeshow expense and other miscellaneous selling, general and administrative expenses

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 21 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-21 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name 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