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Segment Reporting
 12 Months Ended
Dec. 31, 2025
Segment Reporting [Abstract]  
Segment Reporting

Note 12: Segment Reporting

 

Operating segments are components of an enterprise about which separate financial information is available and is evaluated periodically by management, namely the Chief Operating Decision Maker (“CODM”) of an organization, in order to determine operating and resource allocation decisions. By this definition, the Company has identified its Chief Executive Officer as the CODM. The Company considers itself to be in a single reportable segment under the authoritative guidance for segment reporting, specifically a communications company for publicly traded and private companies. The CODM uses operating income to evaluate our capital allocation, which could be re-investing income back into the Company, executing a share-repurchase, paying dividends or acquiring other entities. Operating income is used to monitor budget versus actual results. The CODM also uses operating income in competitive analysis by benchmarking to the Company’s competitors. The competitive analysis along with the monitoring of budgeted versus actual results are used in assessing performance of the Company. Below provides a breakdown of costs and expenses of our one operating unit (in thousands):

          
   Years Ended December 31, 
   2025   2024 
Revenues  $22,619   $23,057 
Cost of revenues          
Costs to deliver products   3,111    2,623 
Employee costs   1,684    2,462 
Teleconference costs   232    252 
Amortization of capitalized software   278    220 
Other segment costs   –    60 
Total cost of revenue   5,305    5,617 
Operating costs and expenses:          
Employee costs   6,722    8,103 
Consultants and professional services   2,532    3,035 
Depreciation and amortization   2,687    2,708 
Advertising, Trade Shows & Rebranding   1,647    1,267 
Provision for credit losses   915    1,083 
Software licensing   835    938 
Stock compensation   808    703 
Hosting   566    461 
Merchant and bank fees   443    481 
Acquisition/integration and other non-recurring costs   800    408 
Rent   362    368 
Impairment loss   250    14,150 
Other operating expenses (1)   618    54 
Total operating costs and expenses   19,185    33,759 
Operating loss  $(1,871)  $(16,319)

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(1)Other operating expenses include insurance, travel, reseller commissions, tradeshow expense and other miscellaneous selling, general and administrative expenses