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Note 2 - Revenue From Contracts With Customers | 9 Months Ended
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Sep. 30, 2021
Notes to Financial Statements |
Revenue from Contract with Customer [Text Block] |
2. | Revenue from Contracts with Customers
Revenue is recognized when all of the following steps have been taken and criteria met for each contract:
| • | Identification of the contract, or contracts, with a customer - A contract with a customer exists when (i) the Company enters into an enforceable contract with a customer that defines each party’s rights regarding the goods or services to be transferred and identifies the payment terms related to these goods or services, (ii) the contract has commercial substance and the parties are committed to perform and, (iii) it determines that collection of substantially all consideration to which the Company will be entitled in exchange for goods or services that will be transferred is probable based on the customer’s intent and ability to pay the promised consideration.
| • | Identification of the performance obligations in the contract - Performance obligations promised in a contract are identified based on the goods or services that will be transferred to the customer that are both capable of being distinct, whereby the customer can benefit from the goods or service either on its own or together with other resources that are readily available from third parties or from the Company, and are distinct in the context of the contract, whereby the transfer of the goods or services is separately identifiable from other promises in the contract. To the extent a contract includes multiple promised goods or services, the Company applies judgment to determine whether promised goods or services are capable of being distinct in the context of the contract. If these criteria are not met, the promised goods or services are accounted for as a combined performance obligation.
| • | Determination of the transaction price - The transaction price is determined based on the consideration to which the Company will be entitled in exchange for transferring goods or services to the customer adjusted for estimated variable consideration, if any. The Company typically estimates the transaction price impact of discounts offered to the customers for early payments on receivables or rebates based on sales target achievements. Constraints are applied when estimating variable considerations based on historical experience where applicable.
| • | Allocation of the transaction price to the performance obligations in the contract - If the contract contains a single performance obligation, the entire transaction price is allocated to the single performance obligation. Contracts that contain multiple performance obligations require an allocation of the transaction price to each performance obligation based on a relative standalone selling price basis. The Company determines standalone selling price by taking into account available information such as historical selling prices of the performance obligation, geographic location, overall strategic pricing objective, market conditions and internally approved pricing guidelines related to the performance obligations.
| • | Recognition of revenue when, or as, the Company satisfies performance obligations - The Company satisfies performance obligations either over time or at a point in time as discussed in further detail below. Revenue is recognized at or over the time the related performance obligation is satisfied by transferring a promised good or service to a customer.
Nature of Products and Services The Company generates revenue from the sales of information technology professional services, sales of third-party software licenses and implementation and training services, sales of third-party support and maintenance contracts based on those software products, and incentive payments received from third-party software suppliers for facilitating sales directly between that supplier and a customer introduced by the Company. The Company sells through its direct relationships with end customers and under subcontractor arrangements. Professional services are offered through several arrangements – through time and materials arrangements, fixed-price-per-unit arrangements, fixed-price arrangements, or combinations of these arrangements within individual contracts. Revenue under time and materials arrangements is recognized over time in the period the hours are worked, or the expenses are incurred, as control of the benefits of the work is deemed to have passed to the customer as the work is performed. Revenue under fixed-price-per-unit arrangements is recognized at a point in time when delivery of units have occurred, and units are accepted by the customer or are reasonably expected to be accepted. Generally, revenue under fixed-price arrangements and mixed arrangements is recognized either over time or at a point in time based on the allocation of transaction pricing to each identified performance obligation as control of each is transferred to the customer. For the periods reported herein, the majority of revenue recognized under fixed price and mixed arrangements occurred over time, and the amounts resulting from additional disaggregation would be immaterial. For fixed-price arrangements for which the Company is paid a fixed fee to make itself available to support a customer, with no predetermined deliverables to which transaction prices can be estimated or allocated, revenue is recognized ratably over time. Third-party software licenses are classified as enterprise server-based software licenses or desktop software licenses, and desktop licenses are further classified by the type of customer and whether the licenses are bulk licenses or individual licenses. The Company’s obligations as the seller for each class differ based on its reseller agreements and whether its customers are government or non-government customers. Revenue from enterprise server-based sales to either government or non-government customers is usually recognized in full at a point in time based on when the customer gains use of the full benefit of the licenses, after the licenses are implemented. If the transaction prices of the performance obligations related to implementation and customer support for the individual contract is material, these obligations are recognized separately over time, as performed. Revenue for desktop software licenses for government customers and for non-government customers is usually recognized on a gross basis at a point in time, based on when the customer’s administrative contact gains training in and beneficial use of the administrative portal. For desktop software licenses sold on an individual license basis to non-government customers, where the Company has no obligation to the customer after the third-party makes delivery of the licenses, the Company has determined it is acting as an agent, and the Company recognizes revenue upon delivery of the licenses only for the net of the selling price and its contract costs. Third-party support and maintenance contracts for enterprise server-based software include a performance obligation under the Company’s reseller agreements for it to be the first line of support (direct support) and second line of support (intermediary between customer and manufacturer) to the customer. Because of the support performance obligations, and because the amount of support is not estimable, the Company recognizes revenue ratably over time as it makes itself available to provide the support. Incentive payments are received under reseller agreements with software manufacturers and suppliers where the Company introduces and courts a customer, but the sale occurs directly between the customer and the supplier or between the customer and the manufacturer. Since the transfer of control of the licenses cannot be measured from outside of these transactions, revenue is recognized when payment from the manufacturer or supplier is received. Disaggregation of Revenue from Contracts with Customers
|  | Three Months Ended |  |  | Nine Months Ended |
Contract |  | September 30,2021 |  |  | September 30,2020 |  |  | September 30,2021 |  |  | September 30,2020 |
Type |  | Amount |  |  | Percent |  |  | Amount |  |  | Percent |  |  | Amount |  |  | Percent |  |  | Amount |  |  | Percent |
Services Time & Materials |  | $ | 2,705,099 |  |  |  | 62.9 | % |  | $ | 1,403,270 |  |  |  | 35.8 | % |  | $ | 7,519,190 |  |  |  | 60.4 | % |  | $ | 2,724,653 |  |  |  | 25.2 | %
Services Fixed Price |  |  | 19,175 |  |  |  | 0.5 | % |  |  | 27,150 |  |  |  | 0.7 | % |  |  | 452,726 |  |  |  | 3.6 | % |  |  | 177,705 |  |  |  | 1.7 | %
Services Combination |  |  | 47,060 |  |  |  | 1.1 | % |  |  | 133,914 |  |  |  | 3.4 | % |  |  | 506,331 |  |  |  | 4.1 | % |  |  | 382,860 |  |  |  | 3.5 | %
Services Fixed Price per Unit |  |  | 26,771 |  |  |  | 0.6 | % |  |  | 16,350 |  |  |  | 0.4 | % |  |  | 87,391 |  |  |  | 0.7 | % |  |  | 68,290 |  |  |  | 0.6 | %
Third-Party Software |  |  | 1,445,757 |  |  |  | 33.6 | % |  |  | 2,248,574 |  |  |  | 57.4 | % |  |  | 3,683,967 |  |  |  | 29.6 | % |  |  | 6,859,994 |  |  |  | 63.5 | %
Software Support & Maintenance |  |  | 48,421 |  |  |  | 1.1 | % |  |  | 56,290 |  |  |  | 1.4 | % |  |  | 150,696 |  |  |  | 1.2 | % |  |  | 531,983 |  |  |  | 4.9 | %
Incentive Payments |  |  | 7,642 |  |  |  | 0.2 | % |  |  | 37,198 |  |  |  | 0.9 | % |  |  | 51,166 |  |  |  | 0.4 | % |  |  | 58,412 |  |  |  | 0.6 | %
Total Revenue |  | $ | 4,299,925 |  |  |  |  |  |  | $ | 3,922,746 |  |  |  |  |  |  | $ | 12,451,467 |  |  |  |  |  |  | $ | 10,803,897 |  |  |  |  |
Contract Balances Accounts Receivable Trade accounts receivable are recorded at the billable amount where the Company has the unconditional right to bill, net of allowances for doubtful accounts. The allowance for doubtful accounts is based on the Company’s assessment of the collectability of accounts. Management regularly reviews the adequacy of the allowance for doubtful accounts by considering the age of each outstanding invoice, each customer's expected ability to pay and collection history, when applicable, to determine whether a specific allowance is appropriate. Accounts receivable deemed uncollectible are charged against the allowance for doubtful accounts when identified. There were no such allowances recognized at September 30, 2021, and December 31, 2020. Contract Assets Contract assets consist of assets resulting when revenue recognized exceeds the amount billed or billable to the customer due to allocation of transaction price, and of amounts withheld from payment of invoices as a financing component of a contract. Changes in contract assets balances in the three months and nine months ended September 30, 2021 and 2020, are as follows:
Contract Assets |  |  |  |
Balance at December 31, 2020 |  | $ | 210,688 |
Contract assets added |  |  | 131,923 |
Balance at March 31, 2021 |  |  | 342,611 |
Contract assets added |  |  | 134,657 |
Balance at June 30, 2021 |  |  | 477,268 |
Contract assets added |  |  | 45,895 |
Reduction in contract assets |  |  | (523,163 | )
Balance at September 30, 2021 |  | $ | - |
Balance at December 31, 2019 |  | $ | - |
Balance at March 31, 2020 |  |  | - |
Contract assets added |  |  | 13,918 |
Balance at June 30, 2020 |  |  | 13,918 |
Contract assets added |  |  | 75,486 |
Balance at September 30, 2020 |  | $ | 89,404 |
The contract asset balance was reduced to zero as of September 30, 2021 because the amounts withheld from payment of invoices as a financing component of a subcontract became fully due and billable as the prime contractor met a specific deliverable. Contract Liabilities Contract liabilities consist of amounts that have been invoiced and for which the Company has the right to bill, but that have not been recognized as revenue because the related goods or services have not been transferred. Changes in contracts liabilities balances in the three months and nine months ended September 30, 2021 and 2020, are as follows:
Contract Liabilities |  |  |  |
Balance at December 31, 2020 |  | $ | 946,884 |
Contract liabilities added |  |  | 93,934 |
Revenue recognized |  |  | (585,322 | )
Balance at March 31, 2021 |  |  | 455,496 |
Contract liabilities added |  |  | 4,815 |
Revenue recognized |  |  | (354,427 | )
Balance at June 30, 2021 |  |  | 105,884 |
Contract liabilities added |  |  | 79,640 |
Revenue recognized |  |  | (107,479 | )
Balance at September 30, 2021 |  | $ | 78,045 |
Balance at December 31, 2019 |  | $ | 464,223 |
Contract liabilities added |  |  | 19,136 |
Revenue recognized |  |  | (212,568 | )
Balance at March 31, 2020 |  |  | 270,791 |
Contract liabilities added |  |  | 9,906 |
Revenue recognized |  |  | (216,353 | )
Balance at June 30, 2020 |  |  | 64,344 |
Contract liabilities added |  |  | 480,024 |
Revenue recognized |  |  | (212,719 | )
Balance at September 30, 2020 |  | $ | 331,649 |
Revenues recognized during the nine months ended September 30, 2021, and 2020, from the balances at December 31, 2020 and 2019, were $946,884 and $464,223, respectively. Costs to Obtain or Fulfill a Contract When applicable, the Company recognizes an asset related to the costs incurred to obtain a contract only if it expects to recover those costs and it would not have incurred those costs if the contract had not been obtained. The Company recognizes an asset from the costs incurred to fulfill a contract if the costs (i) are specifically identifiable to a contract, (ii) enhance resources that will be used in satisfying performance obligations in future and (iii) are expected to be recovered. There were no such assets at September 30, 2021, and December 31, 2020. When incurred, these costs are amortized ratably over the periods of the contracts to which those costs apply. Financing Components In instances where the timing of revenue recognition differs from the timing of invoicing, the Company has determined that one of its subcontracts to a prime contractor includes a significant financing component. The subcontract is invoiced on a time and materials basis, under which 90% of each invoice amount had been paid under regular terms, and the 10% payment balance of each invoice was deferred until the prime contractor met a specific deliverable under its prime contract. The primary purpose of this arrangement was to assist the prime contractor in meeting all of its financial obligations until it could realize the financial benefit of meeting the deliverable. The Company estimated its interest rate of 4.5% based on a small premium over the rate of its revolving line of credit as of the measurement date. The deliverable was met on August 31, 2021, ahead of the original schedule. Deferred Costs of Revenue Deferred costs of revenue consist of the costs of third-party support and maintenance contracts for enterprise server-based software. These costs are reported under the prepaid expenses and other current assets caption on the Company’s balance sheets. The Company recognizes these direct costs ratably over time as it makes itself available to provide its performance obligation for software support, commensurate with its recognition of revenue. Changes in deferred costs of revenue balances in the three months and nine months ended September 30, 2021, and 2020, are as follows:
Deferred Costs of Revenue |  |  |  |
Balance at December 31, 2020 |  | $ | 89,068 |
Deferred costs added |  |  | 17,406 |
Deferred costs expensed |  |  | (75,223 | )
Balance at March 31, 2021 |  |  | 31,251 |
Deferred costs added |  |  | 11,188 |
Deferred costs expensed |  |  | (16,681 | )
Balance at June 30, 2021 |  |  | 25,758 |
Deferred costs added |  |  | 194,686 |
Deferred costs expensed |  |  | (33,118 | )
Balance at September 30, 2021 |  | $ | 187,326 |
Balance at December 31, 2019 |  | $ | 453,607 |
Deferred costs added |  |  | 181 |
Deferred costs expensed |  |  | (207,437 | )
Balance at March 31, 2020 |  |  | 246,351 |
Deferred costs added |  |  | 2,472 |
Deferred costs expensed |  |  | (192,548 | )
Balance at June 30, 2020 |  |  | 56,275 |
Deferred costs added |  |  | - |
Deferred costs expensed |  |  | (54,477 | )
Balance at September 30, 2020 |  | $ | 1,798 |

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- Definition The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -URI http://asc.fasb.org/topic&trid=49130388 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 10 -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130551-203045 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 13 -Subparagraph (b)(2) -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130556-203045 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130554-203045 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 9 -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130550-203045 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (e) -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130554-203045 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130554-203045 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (d) -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130554-203045 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 15 -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130558-203045 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (c) -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130554-203045 + Details
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