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CONDENSED CONSOLIDATED STATEMENTS OF INCOME AND COMPREHENSIVE INCOME (LOSS) - USD ($)
$ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Revenues $ 138,157 $ 140,617 $ 412,678 $ 465,453
Cost and expenses        
General and administrative expenses 12,366 13,060 37,113 47,007
Depreciation 6,226 7,285 19,562 22,138
Amortization of intangibles 2,796 2,895 8,388 8,687
Loss on revaluation of contingent liability 383 493 191 412
(Gain) loss on sale of property and equipment 484 21 485 (407)
Income (loss) from operations 2,451 (813) 5,434 15,380
Interest expense 12,879 12,858 38,453 38,306
Interest income (196) (462) (660) (946)
Other income (162) (162) (486) (486)
Loss before income taxes (10,070) (13,047) (31,873) (21,494)
Provision for income taxes 73 215 366 414
Net loss $ (10,143) $ (13,262) $ (32,239) $ (21,908)
Loss per share        
Basic (in usd per share) $ (0.26) $ (0.39) $ (0.89) $ (0.66)
Diluted (in usd per share) $ (0.26) $ (0.39) $ (0.89) $ (0.66)
Weighted average shares outstanding        
Basic (in shares) 39,209,798 33,659,386 36,188,175 33,090,792
Diluted (in shares) 39,209,798 33,659,386 36,188,175 33,090,792
Other comprehensive loss, net of tax        
Foreign currency translation adjustments, net of $0 tax in each period $ (9) $ (22) $ (166) $ (244)
Total other comprehensive loss, net of tax (9) (22) (166) (244)
Total comprehensive loss (10,152) (13,284) (32,405) (22,152)
Service        
Revenues 106,744 108,058 313,608 356,254
Cost and expenses        
Cost of revenues (exclusive of depreciation and amortization shown separately below) 89,142 91,131 266,415 287,928
Product        
Revenues 31,413 32,559 99,070 109,199
Cost and expenses        
Cost of revenues (exclusive of depreciation and amortization shown separately below) $ 24,309 $ 26,545 $ 75,090 $ 84,308