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CONDENSED CONSOLIDATED STATEMENTS OF INCOME (LOSS) AND COMPREHENSIVE INCOME (LOSS) - USD ($)
$ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Sep. 30, 2025
Sep. 30, 2024
Revenues $ 132,028 $ 138,157 $ 429,745 $ 412,678
Cost and expenses        
General and administrative expenses 12,756 12,366 39,893 37,113
Depreciation 5,759 6,226 17,392 19,562
Amortization of intangibles 2,795 2,796 8,387 8,388
Loss on revaluation of contingent liability 96 383 169 191
Loss on sale of property and equipment 61 484 427 485
Income (loss) from operations (1,167) 2,451 7,840 5,434
Interest expense 13,714 12,879 41,319 38,453
Interest income (114) (196) (572) (660)
Other income (173) (162) (522) (486)
Loss before income taxes (14,594) (10,070) (32,385) (31,873)
Provision (benefit) for income taxes 53 73 (286) 366
Net loss $ (14,647) $ (10,143) $ (32,099) $ (32,239)
Loss per share        
Basic (in usd per share) $ (0.35) $ (0.26) $ (0.79) $ (0.89)
Diluted (in usd per share) $ (0.35) $ (0.26) $ (0.79) $ (0.89)
Weighted average shares outstanding        
Basic (in shares) 41,297,925 39,209,798 40,787,178 36,188,175
Diluted (in shares) 41,297,925 39,209,798 40,787,178 36,188,175
Other comprehensive income (loss), net of tax        
Foreign currency translation adjustments, net of $0 tax in each period $ 51 $ (9) $ 541 $ (166)
Total other comprehensive income (loss), net of tax 51 (9) 541 (166)
Total comprehensive loss (14,596) (10,152) (31,558) (32,405)
Service        
Revenues 100,846 106,744 327,684 313,608
Cost and expenses        
Cost of revenues (exclusive of depreciation and amortization shown separately below) 87,879 89,142 276,787 266,415
Product        
Revenues 31,182 31,413 102,061 99,070
Cost and expenses        
Cost of revenues (exclusive of depreciation and amortization shown separately below) $ 23,849 $ 24,309 $ 78,850 $ 75,090