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Note P - Segment Reporting (Tables)
6 Months Ended
Jun. 30, 2021
Notes Tables  
Reconciliation of Operating Profit (Loss) from Segments to Consolidated [Table Text Block]

Three Months ended June 30, 2021

 

Marketing Services

   

Customer Care

   

Fulfillment and Logistics Services

   

Restructuring

   

Unallocated corporate

   

Total

 
                   

(In thousands)

                         

Revenues

  $ 14,208     $ 19,191     $ 15,860     $     $     $ 49,259  

Segment Operating Expense

  $ 11,377     $ 15,138     $ 13,426     $     $ 5,476     $ 45,417  

Restructuring

  $     $     $     $ 1,744     $     $ 1,744  

Contribution margin

  $ 2,831     $ 4,053     $ 2,434     $ (1,744 )   $ (5,476 )   $ 2,098  

Overhead Allocation

  $ 1,105     $ 703     $ 779     $     $ (2,587 )   $  

EBITDA

  $ 1,726     $ 3,350     $ 1,655     $ (1,744 )   $ (2,889 )   $ 2,098  

Depreciation

  $ 144     $ 203     $ 192     $     $ 124     $ 663  

Operating income (loss)

  $ 1,582     $ 3,147     $ 1,463     $ (1,744 )   $ (3,013 )   $ 1,435  

Three Months ended June 30, 2020

 

Marketing Services

   

Customer Care

   

Fulfillment and Logistics Services

   

Restructuring

   

Unallocated corporate

   

Total

 
                   

(In thousands)

                         

Revenues

  $ 12,965     $ 15,227     $ 13,409     $     $     $ 41,601  

Segment Operating Expense

  $ 10,479     $ 12,226     $ 13,450     $     $ 5,069     $ 41,224  

Restructuring

  $     $     $     $ 5,219     $     $ 5,219  

Contribution margin

  $ 2,486     $ 3,001     $ (41 )   $ (5,219 )   $ (5,069 )   $ (4,842 )

Overhead Allocation

  $ 1,286     $ 873     $ 973     $     $ (3,132 )   $  

EBITDA

  $ 1,200     $ 2,128     $ (1,014 )   $ (5,219 )   $ (1,937 )   $ (4,842 )

Depreciation

  $ 140     $ 240     $ 495     $     $ 168     $ 1,043  

Operating income (loss)

  $ 1,060     $ 1,888     $ (1,509 )   $ (5,219 )   $ (2,105 )   $ (5,885 )

Six Months ended June 30, 2021

 

Marketing Services

   

Customer Care

   

Fulfillment and Logistics Services (1)

   

Restructuring

   

Unallocated corporate

   

Total

 
                   

(In thousands)

                         

Revenues

  $ 27,086     $ 35,735     $ 30,192     $     $     $ 93,013  

Segment Operating Expense

  $ 22,418     $ 28,212     $ 25,600     $     $ 10,929     $ 87,159  

Restructuring

  $     $     $     $ 3,942     $     $ 3,942  

Contribution margin

  $ 4,668     $ 7,523     $ 4,592     $ (3,942 )   $ (10,929 )   $ 1,912  

Overhead Allocation

  $ 2,360     $ 1,573     $ 1,720     $     $ (5,653 )   $  

EBITDA

  $ 2,308     $ 5,950     $ 2,872     $ (3,942 )   $ (5,276 )   $ 1,912  

Depreciation

  $ 295     $ 457     $ 359     $     $ 250     $ 1,361  

Operating income (loss)

  $ 2,013     $ 5,493     $ 2,513     $ (3,942 )   $ (5,526 )   $ 551  

Six Months ended June 30, 2020

 

Marketing Services

   

Customer Care

   

Fulfillment and Logistics Services

   

Restructuring

   

Unallocated corporate

   

Total

 
                   

(In thousands)

                         

Revenues

  $ 26,465     $ 23,707     $ 31,951     $     $     $ 82,123  

Segment Operating Expense

  $ 21,571     $ 20,572     $ 31,592     $     $ 10,631     $ 84,366  

Restructuring

  $     $     $     $ 6,585     $     $ 6,585  

Contribution margin

  $ 4,894     $ 3,135     $ 359     $ (6,585 )   $ (10,631 )   $ (8,828 )

Overhead Allocation

  $ 2,633     $ 1,802     $ 2,051     $     $ (6,486 )   $  

EBITDA

  $ 2,261     $ 1,333     $ (1,692 )   $ (6,585 )   $ (4,145 )   $ (8,828 )

Depreciation

  $ 322     $ 457     $ 1,047     $     $ 338     $ 2,164  

Operating income (loss)

  $ 1,939     $ 876     $ (2,739 )   $ (6,585 )   $ (4,483 )   $ (10,992 )