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Note O - Segment Reporting - Financial Information by Segment (Details) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Revenues $ 194,596 $ 176,900  
Segment operating expense 178,039 174,487  
Restructuring expense 6,359 9,374 $ 11,800
Contribution margin 10,198 (6,961)  
Overhead Allocation 0 0  
EBITDA 10,198 (6,961)  
Depreciation 2,559 3,615  
Operating income (loss) 7,639 (10,576)  
Intersegment Eliminations [Member]      
Revenues 0 0  
Segment operating expense 0 0  
Restructuring expense 6,359 9,374  
Contribution margin (6,359) (9,374)  
Overhead Allocation 0 0  
EBITDA (6,359) (9,374)  
Depreciation 0 0  
Operating income (loss) (6,359) (9,374)  
Corporate, Non-Segment [Member]      
Revenues 0 0  
Segment operating expense 20,922 21,018  
Restructuring expense 0 0  
Contribution margin (20,922) (21,018)  
Overhead Allocation (10,499) (12,374)  
EBITDA (10,423) (8,644)  
Depreciation 462 615  
Operating income (loss) (10,885) (9,259)  
Marketing Services [Member] | Operating Segments [Member]      
Revenues 56,388 57,093  
Segment operating expense 44,251 46,492  
Restructuring expense 0 0  
Contribution margin 12,137 10,601  
Overhead Allocation 4,424 5,043  
EBITDA 7,713 5,558  
Depreciation 530 603  
Operating income (loss) 7,183 4,955  
Customer Care [Member] | Operating Segments [Member]      
Revenues 74,691 58,668  
Segment operating expense 59,200 48,298  
Restructuring expense 0 0  
Contribution margin 15,491 10,370  
Overhead Allocation 2,922 3,483  
EBITDA 12,569 6,887  
Depreciation 849 1,097  
Operating income (loss) 11,720 5,790  
Fulfillment and Logistics Services [Member] | Operating Segments [Member]      
Revenues [1] 63,517 61,139  
Segment operating expense [1] 53,666 58,679  
Restructuring expense [1] 0 0  
Contribution margin [1] 9,851 2,460  
Overhead Allocation [1] 3,153 3,848  
EBITDA [1] 6,698 (1,388)  
Depreciation [1] 718 1,300  
Operating income (loss) [1] $ 5,980 $ (2,688)  
[1] Operating expense in this segment includes $0.8 million favorable litigation settlement as well as the related legal expenses.