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Note O - Segment Reporting (Tables)
9 Months Ended
Sep. 30, 2022
Notes Tables  
Reconciliation of Operating Profit (Loss) from Segments to Consolidated [Table Text Block]

Three Months ended September 30, 2022

 

Marketing Services

 

Customer Care

 

Fulfillment and Logistics Services

 

Restructuring

 

Unallocated Corporate

 

Total

          

(In thousands)

            

Revenues

 $13,016 $17,375 $23,495 $ $ $53,886

Segment Operating Expense

 $9,970 $13,661 $19,865 $ $6,038 $49,534

Contribution margin (loss)

 $3,046 $3,714 $3,630 $ $(6,038) $4,352

Shared Services

 $1,125 $743 $853 $ $(2,721) $

EBITDA

 $1,921 $2,971 $2,777 $ $(3,317) $4,352

Depreciation

 $98 $206 $176 $ $99 $579

Operating income (loss)

 $1,823 $2,765 $2,601 $ $(3,416) $3,773

Three Months ended September 30, 2021

 

Marketing Services

 

Customer Care

 

Fulfillment and Logistics Services

 

Restructuring

 

Unallocated Corporate

 

Total

          

(In thousands)

            

Revenues

 $14,729 $19,768 $15,100 $ $ $49,597

Segment Operating Expense

 $10,937 $15,087 $12,695 $ $5,108 $43,827

Restructuring

 $ $ $ $937 $ $937

Contribution margin (loss)

 $3,792 $4,681 $2,405 $(937) $(5,108) $4,833

Shared Services

 $1,020 $667 $712 $ $(2,399) $

EBITDA

 $2,772 $4,014 $1,693 $(937) $(2,709) $4,833

Depreciation

 $117 $195 $182 $ $113 $607

Operating income (loss)

 $2,655 $3,819 $1,511 $(937) $(2,822) $4,226

Nine Months ended September 30, 2022

 

Marketing Services

 

Customer Care

 

Fulfillment and Logistics Services

 

Restructuring

 

Unallocated Corporate

 

Total

          

(In thousands)

            

Revenues

 $39,389 $50,499 $61,612 $ $ $151,500

Segment Operating Expense

 $30,903 $39,434 $50,795 $ $16,926 $138,058

Contribution margin

 $8,486 $11,065 $10,817 $ $(16,926) $13,442

Shared Services

 $3,290 $2,139 $2,483 $ $(7,912) $

EBITDA

 $5,196 $8,926 $8,334 $ $(9,014) $13,442

Depreciation

 $288 $609 $581 $ $286 $1,764

Operating income (loss)

 $4,908 $8,317 $7,753 $ $(9,300) $11,678

Nine Months ended September 30, 2021

 

Marketing Services

 

Customer Care

 

Fulfillment and Logistics Services (1)

 

Restructuring

 

Unallocated Corporate

 

Total

          

(In thousands)

            

Revenues

 $41,815 $55,503 $45,292 $ $ $142,610

Segment Operating Expense

 $33,355 $43,299 $38,295 $ $16,037 $130,986

Restructuring

 $ $ $ $4,880 $ $4,880

Contribution margin

 $8,460 $12,204 $6,997 $(4,880) $(16,037) $6,744

Shared Services

 $3,380 $2,240 $2,432 $ $(8,052) $

EBITDA

 $5,080 $9,964 $4,565 $(4,880) $(7,985) $6,744

Depreciation

 $412 $652 $541 $ $363 $1,968

Operating income (loss)

 $4,668 $9,312 $4,024 $(4,880) $(8,348) $4,776