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Note O - Segment Reporting - Financial Information by Segment (Details) - USD ($)
$ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2022
Sep. 30, 2021
Sep. 30, 2022
Sep. 30, 2021
Revenues $ 53,886 $ 49,597 $ 151,500 $ 142,610
Segment Operating Expense 49,534 43,827 138,058 130,986
Contribution margin (loss) 4,352 4,833 13,442 6,744
Shared Services 0 0 0 0
EBITDA 4,352 4,833 13,442 6,744
Depreciation 579 607 1,764 1,968
Operating income 3,773 4,226 11,678 4,776
Restructuring expense 0 937 0 4,880
Intersegment Eliminations [Member]        
Revenues 0 0 0 0
Segment Operating Expense 0 0 0 0
Contribution margin (loss) 0 (937) 0 (4,880)
Shared Services 0 0 0 0
EBITDA 0 (937) 0 (4,880)
Depreciation 0 0 0 0
Operating income 0 (937) 0 (4,880)
Restructuring expense   937   4,880
Corporate, Non-Segment [Member]        
Revenues 0 0 0 0
Segment Operating Expense 6,038 5,108 16,926 16,037
Contribution margin (loss) (6,038) (5,108) (16,926) (16,037)
Shared Services (2,721) (2,399) (7,912) (8,052)
EBITDA (3,317) (2,709) (9,014) (7,985)
Depreciation 99 113 286 363
Operating income (3,416) (2,822) (9,300) (8,348)
Restructuring expense   0   0
Marketing Services [Member] | Operating Segments [Member]        
Revenues 13,016 14,729 39,389 41,815
Segment Operating Expense 9,970 10,937 30,903 33,355
Contribution margin (loss) 3,046 3,792 8,486 8,460
Shared Services 1,125 1,020 3,290 3,380
EBITDA 1,921 2,772 5,196 5,080
Depreciation 98 117 288 412
Operating income 1,823 2,655 4,908 4,668
Restructuring expense   0   0
Customer Care [Member] | Operating Segments [Member]        
Revenues 17,375 19,768 50,499 55,503
Segment Operating Expense 13,661 15,087 39,434 43,299
Contribution margin (loss) 3,714 4,681 11,065 12,204
Shared Services 743 667 2,139 2,240
EBITDA 2,971 4,014 8,926 9,964
Depreciation 206 195 609 652
Operating income 2,765 3,819 8,317 9,312
Restructuring expense   0   0
Fulfillment and Logistics Services [Member] | Operating Segments [Member]        
Revenues [1] 23,495 15,100 61,612 45,292
Segment Operating Expense [1] 19,865 12,695 50,795 38,295
Contribution margin (loss) [1] 3,630 2,405 10,817 6,997
Shared Services 853 712 2,483 2,432
EBITDA [1] 2,777 1,693 8,334 4,565
Depreciation [1] 176 182 581 541
Operating income [1] $ 2,601 1,511 $ 7,753 4,024
Restructuring expense [1]   $ 0   $ 0
[1] Operating expense in this segment includes $0.8 million favorable litigation settlement as well as the related legal expenses.