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Note N - Segment Reporting (Tables)
9 Months Ended
Sep. 30, 2023
Notes Tables  
Reconciliation of Operating Profit (Loss) from Segments to Consolidated [Table Text Block]

Three Months ended September 30, 2023

 

Marketing Services

   

Customer Care

   

Fulfillment and Logistics Services

   

Unallocated Corporate

   

Total

 
      (In thousands)  

Revenues

  $ 10,591     $ 13,998     $ 22,530     $     $ 47,119  

Segment Operating Expense

  $ 8,370     $ 11,339     $ 18,995     $ 4,549     $ 43,253  

Contribution margin (loss)

  $ 2,221     $ 2,659     $ 3,535     $ (4,549 )   $ 3,866  

Shared Services

  $ 706     $ 668     $ 680     $ (2,054 )   $  

EBITDA

  $ 1,515     $ 1,991     $ 2,855     $ (2,495 )   $ 3,866  

Depreciation and amortization

  $ 71     $ 253     $ 249     $ 379     $ 952  

Operating income (loss)

  $ 1,444     $ 1,738     $ 2,606     $ (2,874 )   $ 2,914  

Three Months ended September 30, 2022

 

Marketing Services

   

Customer Care

   

Fulfillment and Logistics Services

   

Unallocated Corporate

   

Total

 
      (In thousands)  

Revenues

  $ 13,016     $ 17,375     $ 23,495     $     $ 53,886  

Segment Operating Expense

  $ 9,970     $ 13,661     $ 19,865     $ 6,038     $ 49,534  

Contribution margin (loss)

  $ 3,046     $ 3,714     $ 3,630     $ (6,038 )   $ 4,352  

Shared Services

  $ 1,125     $ 743     $ 853     $ (2,721 )   $  

EBITDA

  $ 1,921     $ 2,971     $ 2,777     $ (3,317 )   $ 4,352  

Depreciation and amortization

  $ 98     $ 206     $ 176     $ 99     $ 579  

Operating income (loss)

  $ 1,823     $ 2,765     $ 2,601     $ (3,416 )   $ 3,773  

Nine Months ended September 30, 2023

 

Marketing Services

   

Customer Care

   

Fulfillment and Logistics Services

   

Unallocated Corporate

   

Total

 
                   

(In thousands)

                 

Revenues

  $ 32,751     $ 45,625     $ 63,625     $     $ 142,001  

Segment Operating Expense

  $ 26,464     $ 36,534     $ 54,435     $ 15,880     $ 133,313  

Contribution margin

  $ 6,287     $ 9,091     $ 9,190     $ (15,880 )   $ 8,688  

Shared Services

  $ 2,261     $ 2,102     $ 2,203     $ (6,566 )   $  

EBITDA

  $ 4,026     $ 6,989     $ 6,987     $ (9,314 )   $ 8,688  

Depreciation and amortization

  $ 167     $ 1,024     $ 736     $ 1,124     $ 3,051  

Operating income (loss)

  $ 3,859     $ 5,965     $ 6,251     $ (10,438 )   $ 5,637  

Nine Months ended September 30, 2022

 

Marketing Services

   

Customer Care

   

Fulfillment and Logistics Services (1)

   

Unallocated Corporate

   

Total

 
                   

(In thousands)

                 

Revenues

  $ 39,389     $ 50,499     $ 61,612     $     $ 151,500  

Segment Operating Expense

  $ 30,903     $ 39,434     $ 50,795     $ 16,926     $ 138,058  

Contribution margin

  $ 8,486     $ 11,065     $ 10,817     $ (16,926 )   $ 13,442  

Shared Services

  $ 3,290     $ 2,139     $ 2,483     $ (7,912 )   $  

EBITDA

  $ 5,196     $ 8,926     $ 8,334     $ (9,014 )   $ 13,442  

Depreciation and amortization

  $ 288     $ 609     $ 581     $ 286     $ 1,764  

Operating income (loss)

  $ 4,908     $ 8,317     $ 7,753     $ (9,300 )   $ 11,678