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Operating revenue from Contracts with Customers (Tables) | 12 Months Ended
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Dec. 31, 2023
Revenue from Contract with Customer [Abstract] |
Disaggregation of Revenue | The following tables summarize revenue from contracts with customers for the years ended December 31, 2023, and 2022 from our three business segments and the pattern of revenue recognition:
| For the Year Ended December 31, 2023
In thousands | Revenue for performance obligations recognized over time |  | Revenue for performance obligations recognized at a point in time |  | Total
Marketing Services | $ | 38,950 |  |  | $ | 4,254 |  |  | $ | 43,204 |
Customer Care | 63,327 |  |  | — |  |  | 63,327 |
Fulfillment & Logistics Services | 69,038 |  |  | 15,923 |  |  | 84,961 |
Total Revenue | $ | 171,315 |  |  | $ | 20,177 |  |  | $ | 191,492 |
| For the Year Ended December 31, 2022
In thousands | Revenue for performance obligations recognized over time |  | Revenue for performance obligations recognized at a point in time |  | Total
Marketing Services | $ | 45,020 |  |  | $ | 7,955 |  |  | $ | 52,975 |
Customer Care | 67,205 |  |  | — |  |  | 67,205 |
Fulfillment & Logistics Services | 75,081 |  |  | 11,017 |  |  | 86,098 |
Total Revenue | $ | 187,306 |  |  | $ | 18,972 |  |  | $ | 206,278 |
Contract Balances | The following table summarizes our contract balances as of December 31, 2023 and 2022:
In thousands |  | December 31, 2023 |  | December 31, 2022
Contract assets |  | $ | 258 |  |  | $ | 309 |
Deferred revenue and customer advances |  | 3,195 |  |  | 4,590 |
Deferred revenue included in other long-term liabilities |  | 294 |  |  | 432 |

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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-10 + Details
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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 5 -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-5 + Details
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