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Operating revenue from Contracts with Customers (Tables)

12 Months Ended

Dec. 31, 2023

Revenue from Contract with Customer [Abstract]

Disaggregation of Revenue

The following tables summarize revenue from contracts with customers for the years ended December 31, 2023, and 2022 from our three business segments and the pattern of revenue recognition:

			For the Year Ended December 31, 2023
In thousands			Revenue for performance obligations recognized over time						Revenue for performance obligations recognized at a point in time						Total
Marketing Services			$	38,950					$	4,254					$	43,204
Customer Care			63,327						—						63,327
Fulfillment & Logistics Services			69,038						15,923						84,961
Total Revenue			$	171,315					$	20,177					$	191,492

			For the Year Ended December 31, 2022
In thousands			Revenue for performance obligations recognized over time						Revenue for performance obligations recognized at a point in time						Total
Marketing Services			$	45,020					$	7,955					$	52,975
Customer Care			67,205						—						67,205
Fulfillment & Logistics Services			75,081						11,017						86,098
Total Revenue			$	187,306					$	18,972					$	206,278

Contract Balances

The following table summarizes our contract balances as of December 31, 2023 and 2022:

In thousands						December 31, 2023						December 31, 2022
Contract assets						$	258					$	309
Deferred revenue and customer advances						3,195						4,590
Deferred revenue included in other long-term liabilities						294						432

X

- Definition

Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 10
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-10

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X

- Definition

Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-5

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- References

No definition available.

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