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Segment Reporting (Tables)
12 Months Ended
Dec. 31, 2023
Segment Reporting [Abstract]  
Financial Information by Segment
The following table presents financial information by segment year ended December 31, 2023:
(In thousands)Marketing ServicesCustomer CareFulfillment & LogisticsRestructuringUnallocated CorporateTotal
Operating revenue
$43,204 $63,327 $84,961 $— $— $191,492 
Segment operating expense34,795 49,851 73,213 — 20,350 178,209 
Restructuring expense— — — 5,687 — 5,687 
Contribution margin$8,409 $13,476 $11,748 $(5,687)$(20,350)$7,596 
Overhead Allocation2,984 2,774 2,891 — (8,649)— 
EBITDA$5,425 $10,702 $8,857 $(5,687)$(11,701)$7,596 
Depreciation and amortization expense312 1,280 1,143 — 1,502 4,237 
Operating income (loss)$5,113 $9,422 $7,714 $(5,687)$(13,203)$3,359 
The following table presents financial information by segment year ended December 31, 2022:
(In thousands)Marketing ServicesCustomer CareFulfillment & LogisticsRestructuringUnallocated CorporateTotal
Operating revenue
$52,975 $67,205 $86,098 $— $— $206,278 
Segment operating expense41,241 52,173 72,180 — 22,849 188,443 
Restructuring expense— — — — — — 
Contribution margin$11,734 $15,032 $13,918 $— $(22,849)$17,835 
Overhead allocation4,390 2,865 3,325 — (10,580)— 
EBITDA$7,344 $12,167 $10,593 $— $(12,269)$17,835 
Depreciation and amortization expense362 884 824 — 658 2,728 
Operating income (loss)$6,982 $11,283 $9,769 $— $(12,927)$15,107