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Segment Reporting (Tables)
3 Months Ended
Mar. 31, 2024
Segment Reporting [Abstract]  
Financial Information by Segment
The following table presents financial information by segment for the three months ended March 31, 2024:
In thousandsMarketing ServicesCustomer CareSales ServicesFulfillment & LogisticsRestructuring ExpenseUnallocated CorporateTotal
Revenue$8,921 $12,442 $4,662 $19,423 $— $— $45,448 
Segment operating expense7,150 9,407 3,339 17,043 853 6,235 44,027 
Contribution margin (loss)$1,771 $3,035 $1,323 $2,380 $(853)$(6,235)$1,421 
Overhead allocation806 582 194 801 — (2,383)— 
EBITDA$965 $2,453 $1,129 $1,579 $(853)$(3,852)$1,421 
Depreciation and amortization177 62 195 248 — 364 1,046 
Operating income (loss)$788 $2,391 $934 $1,331 $(853)$(4,216)$375 
The following table presents financial information by segment for the three months ended March 31, 2023:
In thousandsMarketing ServicesCustomer CareSales ServicesFulfillment & LogisticsRestructuring ExpenseUnallocated CorporateTotal
Revenue$11,239 $11,629 $2,787 $21,465 $— $— $47,120 
Segment operating expense9,259 9,388 2,266 18,509 — 5,579 45,001 
Contribution margin (loss)$1,980 $2,241 $521 $2,956 $— $(5,579)$2,119 
Overhead allocation789 714 — 758 — (2,261)— 
EBITDA$1,191 $1,527 $521 $2,198 $— $(3,318)$2,119 
Depreciation and amortization49 208 192 246 — 371 1,066 
Operating income (loss)$1,142 $1,319 $329 $1,952 $— $(3,689)$1,053