XML 33 R22.htm IDEA: XBRL DOCUMENT
v3.24.2.u1

Revenue from Contracts with Customers (Tables) | 6 Months Ended
--- | ---
Jun. 30, 2024
Revenue from Contract with Customer [Abstract] |
Disaggregation of Revenue | The following table summarizes revenue from contracts with customers for the three and six months ended June 30, 2024 and 2023 by our four reportable segments and the pattern of revenue recognition:
|  | Three Months Ended June 30, 2024
In thousands |  | Revenue for performance obligations recognized over time |  | Revenue for performance obligations recognized at a point in time |  | Total
Marketing Services |  | $ | 6,641 |  |  | $ | 1,097 |  |  | $ | 7,738 |
Customer Care |  | 12,384 |  |  | — |  |  | 12,384 |
Sales Services |  | 4,414 |  |  | — |  |  | 4,414 |
Fulfillment and Logistics Services |  | 16,710 |  |  | 3,789 |  |  | 20,499 |
Total Revenues |  | $ | 40,149 |  |  | $ | 4,886 |  |  | $ | 45,035 |
|  | Three Months Ended June 30, 2023
In thousands |  | Revenue for performance obligations recognized over time |  | Revenue for performance obligations recognized at a point in time |  | Total
Marketing Services |  | $ | 10,035 |  |  | $ | 886 |  |  | $ | 10,921 |
Customer Care |  | 14,915 |  |  | — |  |  | 14,915 |
Sales Services |  | 2,296 |  |  | — |  |  | 2,296 |
Fulfillment and Logistics Services |  | 15,997 |  |  | 3,633 |  |  | 19,630 |
Total Revenues |  | $ | 43,243 |  |  | $ | 4,519 |  |  | $ | 47,762 |
|  | Six Months Ended June 30, 2024
In thousands |  | Revenue for performance obligations recognized over time |  | Revenue for performance obligations recognized at a point in time |  | Total
Marketing Services |  | $ | 14,449 |  |  | $ | 2,210 |  |  | $ | 16,659 |
Customer Care |  | 24,826 |  |  | — |  |  | 24,826 |
Sales Services |  | 9,076 |  |  | — |  |  | 9,076 |
Fulfillment and Logistics Services |  | 32,257 |  |  | 7,665 |  |  | 39,922 |
Total Revenues |  | $ | 80,608 |  |  | $ | 9,875 |  |  | $ | 90,483 |
|  | Six Months Ended June 30, 2023
In thousands |  | Revenue for performance obligations recognized over time |  | Revenue for performance obligations recognized at a point in time |  | Total
Marketing Services |  | $ | 20,186 |  |  | $ | 1,974 |  |  | $ | 22,160 |
Customer Care |  | 26,540 |  |  | — |  |  | 26,540 |
Sales Services |  | 5,087 |  |  | — |  |  | 5,087 |
Fulfillment and Logistics Services |  | 33,420 |  |  | 7,675 |  |  | 41,095 |
Total Revenues |  | $ | 85,233 |  |  | $ | 9,649 |  |  | $ | 94,882 |
Contract Balances | The following table summarizes our contract balances as of June 30, 2024 and December 31, 2023:
In thousands |  | June 30, 2024 |  | December 31, 2023
Contract assets |  | 200 |  |  | 258 |
Deferred revenue and customer advances |  | 3,484 |  |  | 3,195 |
Deferred revenue, included in other long-term liabilities |  | 236 |  |  | 294 |

X
- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-10 + Details
Name: | us-gaap_ContractWithCustomerAssetAndLiabilityTableTextBlock
Namespace Prefix: | us-gaap_
Data Type: | dtr-types:textBlockItemType
Balance Type: | na
Period Type: | duration

X
- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 5 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-5 + Details
Name: | us-gaap_DisaggregationOfRevenueTableTextBlock
Namespace Prefix: | us-gaap_
Data Type: | dtr-types:textBlockItemType
Balance Type: | na
Period Type: | duration

X
- References No definition available. + Details
Name: | us-gaap_RevenueFromContractWithCustomerAbstract
Namespace Prefix: | us-gaap_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration