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Segment Reporting (Tables)

6 Months Ended

Jun. 30, 2024

Segment Reporting [Abstract]

Financial Information by Segment

The following table presents financial information by segment for the three months ended June 30, 2024:

In thousands						Marketing Services						Customer Care						Sales Services						Fulfillment & Logistics						Restructuring						Unallocated Corporate						Total
Revenue						$	7,738					$	12,384					$	4,414					$	20,499					$	—					$	—					$	45,035
Segment operating expense						6,047						9,454						3,234						18,113						427						5,365						42,640
Contribution margin (loss)						$	1,691					$	2,930					$	1,180					$	2,386					$	(427)					$	(5,365)					$	2,395
Overhead allocation						856						612						204						827						—						(2,499)						—
EBITDA						$	835					$	2,318					$	976					$	1,559					$	(427)					$	(2,866)					$	2,395
Depreciation and amortization						165						54						196						243						—						364						1,022
Operating income (loss)						$	670					$	2,264					$	780					$	1,316					$	(427)					$	(3,230)					$	1,373

The following table presents financial information by segment for the three months ended June 30, 2023:

In thousands						Marketing Services						Customer Care						Sales Services						Fulfillment & Logistics						Restructuring						Unallocated Corporate						Total
Revenue						$	10,921					$	14,915					$	2,296					$	19,630					$	—					$	—					$	47,762
Segment operating expense						8,835						11,491						2,050						16,931						—						5,752						45,059
Contribution margin (loss)						$	2,086					$	3,424					$	246					$	2,699					$	—					$	(5,752)					$	2,703
Overhead allocation						766						720						—						765						—						(2,251)						—
EBITDA						$	1,320					$	2,704					$	246					$	1,934					$	—					$	(3,501)					$	2,703
Depreciation and amortization						47						173						198						241						—						374						1,033
Operating income (loss)						$	1,273					$	2,531					$	48					$	1,693					$	—					$	(3,875)					$	1,670

The following table presents financial information by segment for the six months ended June 30, 2024:

In thousands						Marketing Services						Customer Care						Sales Services						Fulfillment & Logistics						Restructuring Expense						Unallocated Corporate						Total
Revenue						$	16,659					$	24,826					$	9,076					$	39,922					$	—					$	—					$	90,483
Segment operating expense						13,197						18,861						6,573						35,156						1,280						11,600						86,667
Contribution margin (loss)						$	3,462					$	5,965					$	2,503					$	4,766					$	(1,280)					$	(11,600)					$	3,816
Overhead allocation						1,662						1,194						398						1,628						—						(4,882)						—
EBITDA						$	1,800					$	4,771					$	2,105					$	3,138					$	(1,280)					$	(6,718)					$	3,816
Depreciation and amortization						342						116						391						491						—						728						2,068
Operating income (loss)						$	1,458					$	4,655					$	1,714					$	2,647					$	(1,280)					$	(7,446)					$	1,748

The following table presents financial information by segment for the six months ended June 30, 2023:

In thousands						Marketing Services						Customer Care						Sales Services						Fulfillment & Logistics						Restructuring Expense						Unallocated Corporate						Total
Revenue						$	22,160					$	26,540					$	5,087					$	41,095					$	—					$	—					$	94,882
Segment operating expense						18,094						20,879						4,316						35,440						—						11,331						90,060
Contribution margin (loss)						$	4,066					$	5,661					$	771					$	5,655					$	—					$	(11,331)					$	4,822
Overhead allocation						1,555						1,434						—						1,523						—						(4,512)						—
EBITDA						$	2,511					$	4,227					$	771					$	4,132					$	—					$	(6,819)					$	4,822
Depreciation and amortization						96						381						390						487						—						745						2,099
Operating income (loss)						$	2,415					$	3,846					$	381					$	3,645					$	—					$	(7,564)					$	2,723

X

- Definition

Tabular disclosure of the reconciliation of profit (loss) from reportable segments to the consolidated income (loss) before income tax expense (benefit) and discontinued operations. Includes, but is not limited to, reconciliation after income tax if income tax is allocated to the reportable segment.

+ References

Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 31
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482810/280-10-50-31

Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 30
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482810/280-10-50-30

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X

- References

No definition available.

+ Details

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