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Significant Accounting Policies (Tables) | 12 Months Ended
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Dec. 31, 2024
Accounting Policies [Abstract] |
Allowance for Doubtful Accounts | The Company classifies unbilled receivables as Accounts receivable. The changes in the allowance for credit losses accounts consisted of the following:
|  | Year Ended December 31,
In thousands |  | 2024 |  | 2023
Balance at beginning of year |  | $ | 474 |  |  | $ | 163 |
Net charges to expense |  | (86) |  |  | 321 |
Amounts recovered against the allowance |  | (338) |  |  | (10) |
Balance at end of year |  | $ | 50 |  |  | $ | 474 |
Operations in Different Geographic Areas | The following table provides information about the operations in different geographic for the periods indicated:
Revenue(1) |  | Year Ended December 31,
In thousands |  | 2024 |  | 2023
United States |  | $ | 167,787 |  |  | $ | 173,162 |
Other countries |  | 17,455 |  |  | 18,330 |
Total revenue |  | $ | 185,242 |  |  | $ | 191,492 |
(1) Geographic revenues are based on the location of the service being performed.
Property, plant and equipment, net(2) |  | December 31,
In thousands |  | 2024 |  | 2023
United States |  | $ | 8,374 |  |  | $ | 8,005 |
Other countries |  | 582 |  |  | 850 |
Net property, plant and equipment |  | $ | 8,956 |  |  | $ | 8,855 |
(2) Property, plant and equipment are based on physical location.
Revenue by Top Customers | The table below sets forth the percentage of our total revenue derived from our largest customers:
|  | Year Ended December 31,
|  | 2024 |  | 2023
Top ten customers |  | 46.2 | % |  | 48.5 | %
Top twenty-five customers |  | 72.1 | % |  | 71.7 | %
Property, Plant and Equipment | Property, plant and equipment, net consist of the following:
|  | Year Ended December 31,
In thousands |  | 2024 |  | 2023
Property, plant and equipment |  |  |  |
Buildings and improvements |  | $ | 4,550 |  |  | $ | 4,635 |
Equipment and furniture |  | 20,336 |  |  | 20,881 |
Software |  | 19,799 |  |  | 18,030 |
Software development and equipment installations in progress |  | 1,906 |  |  | 1,842 |
Gross property, plant and equipment |  | 46,591 |  |  | 45,388 |
Less accumulated depreciation |  | (37,635) |  |  | (36,533) |
Net property, plant and equipment |  | $ | 8,956 |  |  | $ | 8,855 |
Property, plant and equipment are stated at cost, less accumulated depreciation. Depreciation is computed using the straight-line method over the estimated useful lives of the assets. The general ranges of estimated useful lives are:
|  | Years
Buildings and improvements |  | 3 to 40
Software |  | 2 to 10
Equipment and furniture |  | 3 to 20
Summary of Intangible Assets | A summary of the Company’s intangible asset as of December 31, 2024, is as follows:
In thousands |  | Weighted Average Amortization Period |  | Gross Carrying Amount |  | Accumulated Amortization |  | Net Carrying Amount
Customer Relationships |  | 5 years |  | $ | 2,102 |  |  | $ | 1,539 |  |  | $ | 563 |
Schedule of Future Amortization Expense | Estimated future amortization expense related to intangible assets as of December 31, 2024, is as follows:
In thousands |  |
Year Ending December 31, |  | Amount
2025 |  | $ | 193 |
2026 |  | 193 |
2027 |  | 177 |
Total |  | $ | 563 |

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