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Revenue from Contracts with Customers (Tables) | 9 Months Ended
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Sep. 30, 2025
Revenue from Contract with Customer [Abstract] |
Disaggregation of Revenue | The nature of the services offered by each key revenue stream is different. The following table summarizes revenue from contracts with customers for the three and nine months ended September 30, 2025 and 2024 by our three reportable segments:
|  | Three months ended September 30, |  | Nine months ended September 30,
In thousands |  | 2025 |  | 2024 |  | 2025 |  | 2024
Marketing Services |  | $ | 8,826 |  |  | $ | 13,255 |  |  | $ | 26,269 |  |  | $ | 38,990 |
Customer Care |  | 11,553 |  |  | 13,068 |  |  | 36,400 |  |  | 37,894 |
Fulfillment & Logistics Services |  | 19,141 |  |  | 21,307 |  |  | 57,043 |  |  | 61,229 |
Total Revenues |  | $ | 39,520 |  |  | $ | 47,630 |  |  | $ | 119,712 |  |  | $ | 138,113 |
Contract Balances | The following table summarizes our contract balances as of September 30, 2025 and December 31, 2024:
In thousands |  | September 30, 2025 |  | December 31, 2024
Unbilled accounts receivable |  | 6,991 |  |  | 7,851 |
Contract assets |  | 295 |  |  | 364 |
Deferred revenue and customer advances |  | (2,458) |  |  | (1,589) |
Deferred revenue, included in other long-term liabilities |  | (33) |  |  | (182) |

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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-10 + Details
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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 5 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-5 + Details
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