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v3.4.0.3

Condensed Consolidated Statements of Operations (Unaudited) - USD ($) $ in Thousands | 3 Months Ended | 6 Months Ended
--- | --- | ---
Mar. 31, 2016 | Mar. 31, 2015 | Mar. 31, 2016 | Mar. 31, 2015
Net revenue: |  |  |  |
Digital engagement services | $ 2,389 | $ 3,057 | $ 4,762 | $ 6,271
Subscription and perpetual licenses | 1,522 | 1,359 | 3,045 | 2,755
Managed service hosting | 320 | 371 | 667 | 773
Total net revenue | 4,231 | 4,787 | 8,474 | 9,799
Cost of revenue: |  |  |  |
Digital engagement services | 1,435 | 2,513 | 2,889 | 5,076
Subscription and perpetual licenses | 474 | 463 | 1,032 | 893
Managed service hosting | 79 | 74 | 156 | 148
Total cost of revenue | 1,988 | 3,050 | 4,077 | 6,117
Gross profit | 2,243 | 1,737 | 4,397 | 3,682
Operating expenses: |  |  |  |
Sales and marketing | 1,247 | 1,534 | 2,315 | 3,344
General and administrative | 764 | 1,136 | 1,626 | 2,129
Research and development | 377 | 467 | 718 | 1,069
Depreciation and amortization | 338 | $ 442 | 694 | $ 894
Restructuring charges | 194 |  | 780 |
Total operating expenses | 2,920 | $ 3,579 | 6,133 | $ 7,436
Loss from operations | (677) | (1,842) | (1,736) | (3,754)
Interest and other expense, net | (296) | (203) | (579) | (366)
Loss before income taxes | (973) | (2,045) | (2,315) | (4,120)
Provision for income taxes | 32 | 28 | 38 | 63
Net loss | (1,005) | (2,073) | (2,353) | (4,183)
Dividends on convertible preferred stock | (32) | (30) | (64) | (51)
Net loss applicable to common shareholders | $ (1,037) | $ (2,103) | $ (2,417) | $ (4,234)
Net loss per share attributable to common shareholders: |  |  |  |
Basic and diluted (in dollars per share) | $ (0.20) | $ (0.49) | $ (0.46) | $ (0.98)
Number of weighted average shares outstanding: |  |  |  |
Basic and diluted (in shares) | 5,267,584 | 4,271,508 | 5,216,197 | 4,307,265

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