XML 15 R4.htm IDEA: XBRL DOCUMENT v3.4.0.3
Condensed Consolidated Statements of Operations (Unaudited) - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Mar. 31, 2016
Mar. 31, 2015
Mar. 31, 2016
Mar. 31, 2015
Net revenue:        
Digital engagement services $ 2,389 $ 3,057 $ 4,762 $ 6,271
Subscription and perpetual licenses 1,522 1,359 3,045 2,755
Managed service hosting 320 371 667 773
Total net revenue 4,231 4,787 8,474 9,799
Cost of revenue:        
Digital engagement services 1,435 2,513 2,889 5,076
Subscription and perpetual licenses 474 463 1,032 893
Managed service hosting 79 74 156 148
Total cost of revenue 1,988 3,050 4,077 6,117
Gross profit 2,243 1,737 4,397 3,682
Operating expenses:        
Sales and marketing 1,247 1,534 2,315 3,344
General and administrative 764 1,136 1,626 2,129
Research and development 377 467 718 1,069
Depreciation and amortization 338 $ 442 694 $ 894
Restructuring charges 194 780
Total operating expenses 2,920 $ 3,579 6,133 $ 7,436
Loss from operations (677) (1,842) (1,736) (3,754)
Interest and other expense, net (296) (203) (579) (366)
Loss before income taxes (973) (2,045) (2,315) (4,120)
Provision for income taxes 32 28 38 63
Net loss (1,005) (2,073) (2,353) (4,183)
Dividends on convertible preferred stock (32) (30) (64) (51)
Net loss applicable to common shareholders $ (1,037) $ (2,103) $ (2,417) $ (4,234)
Net loss per share attributable to common shareholders:        
Basic and diluted (in dollars per share) $ (0.20) $ (0.49) $ (0.46) $ (0.98)
Number of weighted average shares outstanding:        
Basic and diluted (in shares) 5,267,584 4,271,508 5,216,197 4,307,265