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Note 10 - Revenues and Other Related Items
 9 Months Ended
Jun. 30, 2022
Notes to Financial Statements  
Revenue from Contract with Customer [Text Block]

10.  Revenues and Other Related Items

 

Disaggregated Revenues

 

The Company disaggregates revenue from contracts with customers by geography and product grouping, as it believes this best depicts how the nature, amount, timing and uncertainty of revenue and cash flows are affected by economic factors.

 

The Company’s revenue by geography (based on customer address) is as follows:

 

  

Three Months Ended
June 30,

  

Nine Months Ended
June 30,

 

Revenues:

 

2022

  

2021

  

2022

  

2021

 

United States

 $3,325  $1,978  $9,944  $6,495 

International

  881   1,467   2,665   2,660 
  $4,206  $3,445  $12,609  $9,155 

 

The largest concentration within the Company’s international revenue geography is within Canada.

 

Long-lived assets located in foreign jurisdictions aggregated approximately $6.9 million and $7.5 million as of June 30, 2022 and September 30, 2021, respectively.

 

The Company’s revenue by type is as follows:

 

  

Three Months Ended
June 30,

  

Nine Months Ended
June 30,

 

Revenues:

 

2022

  

2021

  

2022

  

2021

 

Digital engagement services

 $812  $821  $2,492  $2,543 

Subscription

  3,022   2,330   8,984   5,713 

Maintenance

  129   93   366   268 

Hosting

  207   201   661   631 
Perpetual licenses  36   -   106   - 
  $4,206  $3,445  $12,609  $9,155 

 

For the three and nine months ended June 30, 2022 and June 30, 2021, no customers exceeded 10% of the Company’s total revenue.

 

Deferred Revenue

 

Amounts that have been invoiced are recorded in accounts receivable and deferred revenue or revenue, depending on whether the revenue recognition criteria have been met. Deferred revenue represents amounts billed for which revenue has not yet been recognized. Deferred revenue that is expected to be recognized during the succeeding 12-month period is recorded as current deferred revenue, and the remaining portion is recorded as noncurrent deferred revenue included in Other long-term liabilities.  

 

The following table summarizes the classification and net change in deferred revenue as of and for the three months and nine months ended June 30, 2022:

 

  

Deferred Revenue

 
  

Current

  

Long-Term

 

Balance as of October 1, 2021

 $2,097  $418 

Increase (decrease)

  (304

)

  (23

)

Balance as of December 31, 2021

 $1,793  $395 

Increase (decrease)

  (227)  3 

Balance as of March 31, 2022

 $1,566  $398 

Increase (decrease)

  237   13 

Balance as of June 30, 2022

 $1,803  $411