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Note 10 - Revenues and Other Related Items
 3 Months Ended
Dec. 31, 2022
Notes to Financial Statements  
Revenue from Contract with Customer [Text Block]

10.  Revenues and Other Related Items

 

Disaggregated Revenues

 

The Company disaggregates revenue from contracts with customers by geography and product grouping, as it believes this best depicts how the nature, amount, timing and uncertainty of revenue and cash flows are affected by economic factors.

 

The Company’s revenue by geography (based on customer address) is as follows:

 

  

Three Months Ended
December 31,

 

 

 

2022

  

2021

 
Revenues:        

United States

 $3,295  $3,360 

International

  788   926 
  $4,083  $4,286 

 

The largest concentration within the Company’s international revenue geography is within Canada.

 

Long-lived assets located in foreign jurisdictions aggregated approximately $6.5 million and $6.7 million as of December 31, 2022 and September 30, 2022, respectively.

 

The Company’s revenue by type is as follows:

 

  

Three Months Ended
December 31,

 
  

2022

  

2021

 
Revenues:        

Digital engagement services

 $854  $869 

Subscription

  2,832   3,014 

Maintenance

  136   117 

Hosting

  261   221 
Perpetual licenses  -   65 
  $4,083  $4,286 

 

For the three months ended December 31, 2022 and 2021, no customers exceeded 10% of the Company’s total revenue.

 

Deferred Revenue

 

Amounts that have been invoiced are recorded in accounts receivable and deferred revenue or revenue, depending on whether the revenue recognition criteria have been met. Deferred revenue represents amounts billed for which revenue has not yet been recognized. Deferred revenue that is expected to be recognized during the succeeding 12-month period is recorded as current deferred revenue, and the remaining portion is recorded as noncurrent deferred revenue included in Other long-term liabilities.  

 

The following table summarizes the classification and net change in deferred revenue as of and for the three months ended December 31, 2022:

 

  

Deferred Revenue

 
  

Current

  

Long-Term

 

Balance as of October 1, 2022

 $1,943  $384 

Increase (decrease)

  (30

)

  (12

)

Balance as of December 31, 2022

 $1,913  $372