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Note 15 - Revenues and Other Related Items
 12 Months Ended
Sep. 30, 2024
Notes to Financial Statements  
Revenue from Contract with Customer [Text Block]

15. Revenues and Other Related Items

 

Disaggregated Revenues

 

The Company disaggregates revenue from contracts with customers by geography and product grouping, as it believes this best depicts how the nature, amount, timing and uncertainty of revenue and cash flows are affected by economic factors.

 

The Company’s revenue by geography (based on customer address) is as follows:

 

  

Year Ended September 30,

 

Revenues:

 

2024

  

2023

 

United States

 $12,824  $12,828 

International

  2,534   3,057 
  $15,358  $15,885 

 

The largest concentration within the Company’s international revenue geography is within Canada.

 

Long-lived assets located in foreign jurisdictions aggregated approximately $1.0 million and $1.3 million as of September 30, 2024 and 2023, respectively.

 

The Company’s revenue by type is as follows:

 

  

Years Ended September 30,

 

Revenues:

 

2024

  

2023

 

Digital Engagement Services

 $3,224  $3,146 

Subscription

  10,699   11,182 

Maintenance

  437   541 

Hosting

  998   1,016 
  $15,358  $15,885 

 

Deferred Revenue

 

Amounts that have been invoiced are recognized in accounts receivable, deferred revenue or revenue, depending on whether the revenue recognition criteria have been met. Deferred revenue represents amounts billed for which revenue has not yet been recognized. Deferred revenue that will be recognized during the succeeding 12-month period is recognized as current deferred revenue and the remaining portion is recognized as noncurrent deferred revenue and is included in Other long-term liabilities.

 

The following table summarizes the classification and net change in deferred revenue as of and for the years ended September 30, 2024 and 2023:

 

  

Deferred Revenue

 
  

Current

  

Long Term

 

Balance as of October 1, 2022

 $1,943  $384 

Increase (decrease)

  141   (39)

Balance as of September 30, 2023

  2,084   345 

Increase (decrease)

  105   - 

Balance as of September 30, 2024

 $2,189  $345