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Consolidated Statements of Operations - USD ($)
$ in Thousands
 12 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Net revenue:    
Net revenue $ 15,358 $ 15,885
Cost of revenue:    
Cost of revenue 4,924 5,014
Gross profit 10,434 10,871
Operating expenses:    
Sales and marketing 3,715 4,757
General and administrative 3,282 3,173
Research and development 4,160 3,679
Depreciation and amortization 1,086 1,528
Goodwill impairment 0 7,517
Restructuring and acquisition related expenses 210 132
Total operating expenses 12,453 20,786
Loss from operations (2,019) (9,915)
Interest expense and other, net (61) (189)
Change in fair value of warrant liabilities 76 575
Loss before income taxes (2,004) (9,529)
Provision for (benefit from) income taxes (43) (94)
Net loss $ (1,961) $ (9,435)
Net loss per share attributable to common stockholders:    
Basic (in dollars per share) $ (0.19) $ (0.91)
Diluted (in dollars per share) $ (0.19) $ (0.91)
Number of weighted average shares outstanding:    
Basic (in shares) 10,417,609 10,417,609
Diluted (in shares) 10,417,609 10,424,187
Subscription and Perpetual Licenses [Member]    
Net revenue:    
Net revenue $ 12,134 $ 12,742
Cost of revenue:    
Cost of revenue 3,392 3,364
Digital Engagement Services [Member]    
Net revenue:    
Net revenue 3,224 3,143
Cost of revenue:    
Cost of revenue $ 1,532 $ 1,650