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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited) (USD $)
In Thousands, unless otherwise specified
 9 Months Ended
Sep. 30, 2012
Sep. 30, 2011
Cash flows provided by (used in) operating activities:    
Net loss $ (1,624) $ (2,380)
Adjustments to reconcile net loss to net cash provided by operating activities:    
Depreciation and amortization 2,190 2,313
Provision for doubtful accounts 101 (16)
Stock-based compensation 163 242
Loss on sales of securities available-for-sale    30
Loss from disposition of equipment and capitalized software 1 164
Changes in assets and liabilities:    
Accounts receivable (437) 51
Prepaid expenses and other assets (200) 32
Accounts payable and accrued expenses (34) 461
Income taxes payable 32 (5)
Deferred costs 422 (333)
Deferred revenue 160 66
Deferred rent 220 76
Net cash provided by operating activities 994 701
Cash flows provided by (used in) investing activities:    
Capital expenditures (966) (1,302)
Software development expenditures (1,061) (760)
Proceeds from sales of securities available-for-sale    134
Acquisitions (50)   
Changes in restricted cash 50   
Net cash used in investing activities (2,027) (1,928)
Cash flows provided by (used in) financing activities:    
Proceeds from rights offering, net 2,310   
Proceeds from note payable    123
Payments on note payable (29) (4)
Principal payments on capital lease (247) (336)
Proceeds from exercises of stock options    36
Tax withholding related to net-share settlements of restricted stock units (1)   
Net cash provided by (used in) financing activities 2,033 (181)
Net increase (decrease) in cash and cash equivalents 1,000 (1,408)
Effect of exchange rate on cash 31 (36)
Cash and cash equivalents at beginning of period 1,374 3,906
Cash and cash equivalents at end of period 2,405 2,462
Supplemental disclosures of cash flow information: Cash paid during the period for:    
Interest 35 36
Income taxes 45 55
Supplemental disclosure of non-cash investing and financing activities:    
Unrealized holding loss on investments available-for-sale    20
Equipment acquired under capital leases    306
Issuance of common stock in lieu of payment of preferred dividends 8 8
Lease incentive paid by landlord    $ 569