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Consolidated Statements of Operations and Comprehensive Loss - USD ($)
 12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Revenues    
Subscription revenue $ 17,062,000 $ 18,003,000
Sales-type lease revenue 4,202,000 5,315,000
Other revenue 3,255,000 2,728,000
Total revenue 24,519,000 26,046,000
Operating expenses:    
Direct operating costs (includes depreciation and amortization of $2,615 and $2,139, respectively) 12,570,000 11,148,000
Selling, general and administrative 18,060,000 18,367,000
Impairment of capitalized software 295,000 668,000
Depreciation and amortization (excluding depreciation and amortization included in direct operating costs) 489,000 605,000
Total operating expenses 31,414,000 30,788,000
Operating loss (6,895,000) (4,742,000)
Other (expense) income:    
Interest income 3,000 8,000
Interest expense (484,000) (223,000)
Other income 162,000 11,000
Total other (expense), net (319,000) (204,000)
Loss before income taxes (7,214,000) (4,946,000)
Provision for income taxes (12,000) (84,000)
Net loss $ (7,226,000) $ (5,030,000)
Net loss per common share - basic and diluted $ (0.08) $ (0.06)
Weighted average shares outstanding - basic and diluted 91,898 87,580
Comprehensive loss    
Net loss $ (7,226,000) $ (5,030,000)
Foreign currency translation adjustment (Note 14) (307,000) (152,000)
Total comprehensive loss $ (7,533,000) $ (5,182,000)