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v3.20.1

Consolidated Statements of Operations and Comprehensive Loss - USD ($) | 12 Months Ended
--- | ---
Dec. 31, 2019 | Dec. 31, 2018
Revenue from contracts with customers |  |
Total revenue from contracts with customers | $ 19,806,000 | $ 23,335,000
Operating expenses: |  |
Direct operating costs (includes depreciation and amortization of $2,517 and $2,449, respectively) | 7,483,000 | 8,070,000
Selling, general and administrative | 13,175,000 | 14,463,000
Impairment of capitalized software | 550,000 | 23,000
Impairment of goodwill |  | 261,000
Depreciation and amortization (excluding depreciation and amortization included in direct operating costs) | 360,000 | 315,000
Total operating expenses | 21,568,000 | 23,132,000
Operating (loss) income | (1,762,000) | 203,000
Other expense, net: |  |
Interest expense, net | (249,000) | (389,000)
Other expense | (9,000) | (137,000)
Total other expense, net | (258,000) | (526,000)
Loss before income taxes | (2,020,000) | (323,000)
(Provision) benefit for income taxes | (27,000) | 64,000
Net loss | (2,047,000) | (259,000)
Series A preferred stock dividend | (16,000) | (16,000)
Net loss attributable to common shareholders | $ (2,063,000) | $ (275,000)
Net loss per common share - basic and diluted | $ (0.72) | $ (0.10)
Weighted average shares outstanding - basic and diluted | 2,875 | 2,688
Comprehensive loss |  |
Net loss | $ (2,047,000) | $ (259,000)
Foreign currency translation adjustment | 68,000 | (145,000)
Total comprehensive loss | (1,979,000) | (404,000)
Subscription Revenue [Member] |  |
Revenue from contracts with customers |  |
Total revenue from contracts with customers | 14,278,000 | 16,031,000
Hardware Revenue [Member] |  |
Revenue from contracts with customers |  |
Total revenue from contracts with customers | 2,350,000 | 3,589,000
Other Revenue [Member] |  |
Revenue from contracts with customers |  |
Total revenue from contracts with customers | $ 3,178,000 | $ 3,715,000

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