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Consolidated Statements of Operations and Comprehensive Loss - USD ($)
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Revenue from contracts with customers    
Total revenue from contracts with customers $ 19,806,000 $ 23,335,000
Operating expenses:    
Direct operating costs (includes depreciation and amortization of $2,517 and $2,449, respectively) 7,483,000 8,070,000
Selling, general and administrative 13,175,000 14,463,000
Impairment of capitalized software 550,000 23,000
Impairment of goodwill 261,000
Depreciation and amortization (excluding depreciation and amortization included in direct operating costs) 360,000 315,000
Total operating expenses 21,568,000 23,132,000
Operating (loss) income (1,762,000) 203,000
Other expense, net:    
Interest expense, net (249,000) (389,000)
Other expense (9,000) (137,000)
Total other expense, net (258,000) (526,000)
Loss before income taxes (2,020,000) (323,000)
(Provision) benefit for income taxes (27,000) 64,000
Net loss (2,047,000) (259,000)
Series A preferred stock dividend (16,000) (16,000)
Net loss attributable to common shareholders $ (2,063,000) $ (275,000)
Net loss per common share - basic and diluted $ (0.72) $ (0.10)
Weighted average shares outstanding - basic and diluted 2,875 2,688
Comprehensive loss    
Net loss $ (2,047,000) $ (259,000)
Foreign currency translation adjustment 68,000 (145,000)
Total comprehensive loss (1,979,000) (404,000)
Subscription Revenue [Member]    
Revenue from contracts with customers    
Total revenue from contracts with customers 14,278,000 16,031,000
Hardware Revenue [Member]    
Revenue from contracts with customers    
Total revenue from contracts with customers 2,350,000 3,589,000
Other Revenue [Member]    
Revenue from contracts with customers    
Total revenue from contracts with customers $ 3,178,000 $ 3,715,000