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Condensed Consolidated Statements of Operations and Comprehensive Loss (Unaudited) - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Revenue from contracts with customers        
Total revenue from contracts with customers $ 754 $ 5,226 $ 3,148 $ 10,058
Operating expenses:        
Direct operating costs (includes depreciation and amortization of $433 and $618 for the three months ended June 30, 2020 and 2019, respectively, and $895 and $1,269 for the six months ended June 30, 2020 and 2019, respectively) 613 1,717 1,563 3,201
Selling, general and administrative 1,595 3,422 4,675 6,890
Impairment of capitalized software 100 238 1
Impairment of goodwill 662
Depreciation and amortization (excluding depreciation and amortization included in direct operating costs) 78 89 163 185
Total operating expenses 2,386 5,228 7,301 10,277
Operating loss (1,632) (2) (4,153) (219)
Other (expense) income, net (376) (88) 908 (173)
Loss before income taxes (2,008) (90) (3,245) (392)
(Provision) benefit for income taxes (15) 4 (11)
Net loss (2,023) (90) (3,241) (403)
Series A preferred stock dividend (8) (8) (8) (8)
Net loss attributable to common shareholders $ (2,031) $ (98) $ (3,249) $ (411)
Net loss per common share - basic and diluted $ (0.69) $ (0.03) $ (1.12) $ (0.11)
Weighted average shares outstanding - basic and diluted 2,925,000 2,870,000 2,913,000 3,868,000
Comprehensive loss        
Net loss $ (2,023) $ (90) $ (3,241) $ (403)
Foreign currency translation adjustment 76 32 (28) 65
Total comprehensive loss (1,947) (58) (3,269) (338)
Subscription Revenue [Member]        
Revenue from contracts with customers        
Total revenue from contracts with customers 727 3,800 2,726 7,633
Sales-Type Lease Revenue Hardware Revenue [Member]        
Revenue from contracts with customers        
Total revenue from contracts with customers 26 595 42 800
Other Revenue [Member]        
Revenue from contracts with customers        
Total revenue from contracts with customers $ 1 $ 831 $ 380 $ 1,625