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v3.20.2

Condensed Consolidated Statements of Operations and Comprehensive Loss (Unaudited) - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2020 | Sep. 30, 2019 | Sep. 30, 2020 | Sep. 30, 2019
Revenue from contracts with customers |  |  |  |
Total revenue from contracts with customers | $ 1,477 | $ 4,580 | $ 4,625 | $ 14,638
Operating expenses: |  |  |  |
Direct operating costs (includes depreciation and amortization of $346 and $649 for the three months ended September 30, 2020 and 2019, respectively, and $1,241 and $1,918 for the nine months ended September 30, 2020 and 2019, respectively) | 801 | 1,344 | 2,364 | 4,545
Selling, general and administrative | 2,068 | 3,413 | 6,743 | 10,303
Impairment of capitalized software |  | 51 | 238 | 52
Impairment of goodwill |  |  | 662 |
Depreciation and amortization (excluding depreciation and amortization included in direct operating costs) | 26 | 88 | 189 | 273
Total operating expenses | 2,895 | 4,896 | 10,196 | 15,173
Operating loss | (1,418) | (316) | (5,571) | (535)
Other (expense) income, net | (82) | (16) | 826 | (189)
Loss before income taxes | (1,500) | (332) | (4,745) | (724)
Benefit (provision) for income taxes | 19 | (19) | 23 | (30)
Net loss | (1,481) | (351) | (4,722) | (754)
Series A preferred stock dividend |  |  | (8) | (8)
Net loss attributable to common shareholders | $ (1,481) | $ (351) | $ (4,730) | $ (762)
Net loss per common share - basic and diluted | $ (0.50) | $ (0.12) | $ (1.62) | $ (0.27)
Weighted average shares outstanding - basic and diluted | 2,936 | 2,874 | 2,920 | 2,870
Comprehensive loss |  |  |  |
Net loss | $ (1,481) | $ (351) | $ (4,722) | $ (754)
Foreign currency translation adjustment | 1 | (18) | (27) | 47
Total comprehensive loss | (1,480) | (369) | (4,749) | (707)
Subscription Revenue [Member] |  |  |  |
Revenue from contracts with customers |  |  |  |
Total revenue from contracts with customers | 1,053 | 3,723 | 3,779 | 11,356
Hardware Revenue [Member] |  |  |  |
Revenue from contracts with customers |  |  |  |
Total revenue from contracts with customers | 379 | 11 | 421 | 811
Other Revenue [Member] |  |  |  |
Revenue from contracts with customers |  |  |  |
Total revenue from contracts with customers | $ 45 | $ 846 | $ 425 | $ 2,471

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