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Condensed Consolidated Statements of Operations and Comprehensive Loss (Unaudited) - USD ($)
$ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Revenue from contracts with customers        
Total revenue from contracts with customers $ 1,477 $ 4,580 $ 4,625 $ 14,638
Operating expenses:        
Direct operating costs (includes depreciation and amortization of $346 and $649 for the three months ended September 30, 2020 and 2019, respectively, and $1,241 and $1,918 for the nine months ended September 30, 2020 and 2019, respectively) 801 1,344 2,364 4,545
Selling, general and administrative 2,068 3,413 6,743 10,303
Impairment of capitalized software 51 238 52
Impairment of goodwill 662
Depreciation and amortization (excluding depreciation and amortization included in direct operating costs) 26 88 189 273
Total operating expenses 2,895 4,896 10,196 15,173
Operating loss (1,418) (316) (5,571) (535)
Other (expense) income, net (82) (16) 826 (189)
Loss before income taxes (1,500) (332) (4,745) (724)
Benefit (provision) for income taxes 19 (19) 23 (30)
Net loss (1,481) (351) (4,722) (754)
Series A preferred stock dividend (8) (8)
Net loss attributable to common shareholders $ (1,481) $ (351) $ (4,730) $ (762)
Net loss per common share - basic and diluted $ (0.50) $ (0.12) $ (1.62) $ (0.27)
Weighted average shares outstanding - basic and diluted 2,936 2,874 2,920 2,870
Comprehensive loss        
Net loss $ (1,481) $ (351) $ (4,722) $ (754)
Foreign currency translation adjustment 1 (18) (27) 47
Total comprehensive loss (1,480) (369) (4,749) (707)
Subscription Revenue [Member]        
Revenue from contracts with customers        
Total revenue from contracts with customers 1,053 3,723 3,779 11,356
Hardware Revenue [Member]        
Revenue from contracts with customers        
Total revenue from contracts with customers 379 11 421 811
Other Revenue [Member]        
Revenue from contracts with customers        
Total revenue from contracts with customers $ 45 $ 846 $ 425 $ 2,471