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Revenue Recognition (Tables) | 9 Months Ended | 12 Months Ended
--- | --- | ---
Sep. 30, 2020 | Dec. 31, 2019
Revenue Recognition [Abstract] |  |
Schedule of Disaggregates Material Revenue | The Company disaggregates revenue by material revenue stream as follows:
|  | Three months ended September 30, |  |  |  |  |  |  |
|  | 2020 |  |  | 2019 |  |  |  |  |  |  |
|  | $ |  |  | % of Total Revenue |  |  | $ |  |  | % of Total Revenue |  |  | $ Change |  |  | % Change |
Subscription revenue |  |  | 1,053,000 |  |  |  | 71.3 | % |  |  | 3,723,000 |  |  |  | 81 | % |  |  | (2,670,000 | ) |  |  | (71.7 | )%
Hardware revenue |  |  | 379,000 |  |  |  | 25.7 | % |  |  | 11,000 |  |  |  | 0 | % |  |  | 368,000 |  |  |  | 3,345.5 | %
Other revenue |  |  | 45,000 |  |  |  | 3.0 | % |  |  | 846,000 |  |  |  | 19 | % |  |  | (801,000 | ) |  |  | (94.7 | )%
Total |  |  | 1,477,000 |  |  |  | 100.0 | % |  |  | 4,580,000 |  |  |  | 100 | % |  |  | (3,103,000 | ) |  |  | (67.8 | )%
|  | Nine months ended September 30, |  |  |  |  |  |  |
|  | 2020 |  |  | 2019 |  |  |  |  |  |  |
|  | $ |  |  | % of Total Revenue |  |  | $ |  |  | % of Total Revenue |  |  | $ Change |  |  | % Change |
Subscription revenue |  |  | 3,779,000 |  |  |  | 82 | % |  |  | 11,356,000 |  |  |  | 78 | % |  |  | (7,577,000 | ) |  |  | (67 | )%
Hardware revenue |  |  | 421,000 |  |  |  | 9 | % |  |  | 811,000 |  |  |  | 6 | % |  |  | (390,000 | ) |  |  | (48 | )%
Other revenue |  |  | 425,000 |  |  |  | 9 | % |  |  | 2,471,000 |  |  |  | 17 | % |  |  | (2,046,000 | ) |  |  | (83 | )%
Total |  |  | 4,625,000 |  |  |  | 100 | % |  |  | 14,638,000 |  |  |  | 100 | % |  |  | (10,013,000 | ) |  |  | (68 | )%
The table below sets forth the approximate amount of revenue the Company generated from Buffalo Wild Wings corporate-owned restaurants and its franchisees during the three and nine months ended September 30, 2020 and 2019, and the percentage of total revenue that such amount represents for such periods:
|  | Three months ended |  |  | Nine months ended |
|  | September 30, |  |  | September 30, |
|  | 2020 |  |  | 2019 |  |  | 2020 |  |  | 2019 |
Buffalo Wild Wings revenue |  | $ | 25,000 |  |  | $ | 1,676,000 |  |  | $ | 176,000 |  |  | $ | 5,891,000 |
Percent of total revenue |  |  | 2 | % |  |  | 37 | % |  |  | 4 | % |  |  | 40 | %
| The Company disaggregates revenue by material revenue stream as follows:
|  | Years ended December 31, |  |  |  |  |  |  |
|  | 2019 |  |  | 2018 |  |  |  |  |  |  |
|  | $ |  |  | % of Total Revenue |  |  | $ |  |  | % of Total Revenue |  |  | Change $ |  |  | % Change |
Subscription revenue |  |  | 14,278,000 |  |  |  | 72.1 | % |  |  | 16,031,000 |  |  |  | 68.7 | % |  |  | (1,753,000 | ) |  |  | (10.9 | )%
Hardware revenue |  |  | 2,350,000 |  |  |  | 11.9 | % |  |  | 3,589,000 |  |  |  | 15.4 | % |  |  | (1,239,000 | ) |  |  | (34.5 | )%
Other revenue |  |  | 3,178,000 |  |  |  | 16.0 | % |  |  | 3,715,000 |  |  |  | 15.9 | % |  |  | (537,000 | ) |  |  | (14.5 | )%
Total |  |  | 19,806,000 |  |  |  | 100.0 | % |  |  | 23,335,000 |  |  |  | 100.0 | % |  |  | (3,529,000 | ) |  |  | (15.1 | )%
The table below sets forth the approximate amount of revenue the Company generated from Buffalo Wild Wings corporate-owned restaurants and its franchisees during the years ended December 31, 2019 and 2018, and the percentage of total revenue that such amount represents for such periods:
|  | Year Ended December 31, |
|  | 2019 |  |  | 2018 |
Buffalo Wild Wings revenue |  | $ | 6,820,000 |  |  | $ | 10,180,000 |
Percent of total revenue |  |  | 34 | % |  |  | 44 | %
Schedule of Revenues Geographic Breakdown | The geographic breakdown of the Company’s revenue for the three and nine months ended September 30, 2020 and 2019 were as follows:
|  | Three months ended September 30, |  |  | Nine months ended September 30, |
|  | 2020 |  |  | 2019 |  |  | 2020 |  |  | 2019 |
United States |  | $ | 1,420,000 |  |  | $ | 4,420,000 |  |  | $ | 4,390,000 |  |  | $ | 14,144,000 |
Canada |  |  | 57,000 |  |  |  | 160,000 |  |  |  | 235,000 |  |  |  | 494,000 |
Total revenue |  | $ | 1,477,000 |  |  | $ | 4,580,000 |  |  | $ | 4,625,000 |  |  | $ | 14,638,000 |
| The geographic breakdown of the Company’s revenue for the years ended December 31, 2019 and 2018 were as follows:
|  | For the years ended December 31, |
|  | 2019 |  |  | 2018 |
United States |  | $ | 19,153,000 |  |  | $ | 22,653,000 |
Canada |  |  | 653,000 |  |  |  | 682,000 |
Total revenue |  | $ | 19,806,000 |  |  | $ | 23,335,000 |
Schedule of Contract Liabilities | The table below shows the balance of contract liabilities as of January 1, 2020 and September 30, 2020, including the change during the period.
|  | Deferred Revenue |
Balance at January 1, 2020 |  | $ | 462,000 |
New performance obligations |  |  | 198,000 |
Revenue recognized |  |  | (540,000 | )
Balance at September 30, 2020 |  |  | 120,000 |
Less non-current portion |  |  | - |
Current portion at September 30, 2020 |  | $ | 120,000 |
| The table below shows the balance of contract liabilities as of December 31, 2019 and December 31, 2018, including the change during the period.
|  | Deferred Revenue |
Balance at January 1, 2019 |  | $ | 1,297,000 |
New performance obligations |  |  | 1,093,000 |
Revenue recognized |  |  | (1,928,000 | )
Balance at December 31, 2019 |  |  | 462,000 |
Less non-current portion |  |  | (2,000 | )
Current portion at December 31, 2019 |  | $ | 460,000 |
Schedule of Unamortized Installation Cost and Sales Commissions | The table below shows the balance of the unamortized installation cost and sales commissions as of January 1, 2020 and September 30, 2020, including the change during the period.
|  | Installation Costs |  |  | Sales Commissions |  |  | Total Deferred Costs |
Balance at January 1, 2020 |  | $ | 187,000 |  |  | $ | 87,000 |  |  | $ | 274,000 |
Incremental costs deferred |  |  | 83,000 |  |  |  | 60,000 |  |  |  | 143,000 |
Deferred costs recognized |  |  | (212,000 | ) |  |  | (120,000 | ) |  |  | (332,000 | )
Balance at September 30, 2020 |  |  | 58,000 |  |  |  | 27,000 |  |  |  | 85,000 |
| The tables below show the balance of the unamortized installation cost and sales commissions as of December 31, 2019 and December 31, 2018, including the change during the period.
|  | Installation Costs |  |  | Sales Commissions |  |  | Total Deferred Costs |
Balance at January 1, 2019 |  | $ | 321,000 |  |  | $ | 103,000 |  |  | $ | 424,000 |
Incremental costs deferred |  |  | 352,000 |  |  |  | 161,000 |  |  |  | 513,000 |
Deferred costs recognized |  |  | (486,000 | ) |  |  | (177,000 | ) |  |  | (663,000 | )
Balance at December 31, 2019 |  |  | 187,000 |  |  |  | 87,000 |  |  |  | 274,000 |

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