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Summary of Significant Accounting Policies and Estimates - Schedule of Disaggregation of Revenues (Details) (10-K) - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended | 12 Months Ended
--- | --- | --- | ---
Sep. 30, 2020 | Sep. 30, 2019 | Sep. 30, 2020 | Sep. 30, 2019 | Dec. 31, 2019 | Dec. 31, 2018
Total revenue | $ 1,477 | $ 4,580 | $ 4,625 | $ 14,638 | $ 19,806 | $ 23,335
Percentage of Total Revenue | 100.00% | 100.00% | 100.00% | 100.00% | 100.00% | 100.00%
Change in revenue | $ (3,103) |  | $ (10,013) |  |  | $ (3,529)
Change in revenue percentage |  |  |  |  |  | (15.10%)
Buffalo Wild Wings [Member] |  |  |  |  |  |
Total revenue |  |  |  |  | $ 6,820 | $ 10,180
Percentage of Total Revenue |  |  |  |  | 34.00% | 44.00%
Subscription Revenue [Member] |  |  |  |  |  |
Total revenue | $ 1,053 | $ 3,723 | $ 3,779 | $ 11,356 | $ 14,278 | $ 16,031
Percentage of Total Revenue | 71.30% | 81.00% | 82.00% | 78.00% | 72.10% | 68.70%
Change in revenue | $ (2,670) |  | $ (7,577) |  |  | $ (1,753)
Change in revenue percentage |  |  |  |  |  | (10.90%)
Hardware Revenue [Member] |  |  |  |  |  |
Total revenue | $ 379 | $ 11 | $ 421 | $ 811 | $ 2,350 | $ 3,589
Percentage of Total Revenue | 25.70% | 0.00% | 9.00% | 6.00% | 11.90% | 15.40%
Change in revenue | $ 368 |  | $ (390) |  |  | $ (1,239)
Change in revenue percentage |  |  |  |  |  | (34.50%)
Other Revenue [Member] |  |  |  |  |  |
Total revenue | $ 45 | $ 846 | $ 425 | $ 2,471 | $ 3,178 | $ 3,715
Percentage of Total Revenue | 3.00% | 19.00% | 9.00% | 17.00% | 16.00% | 15.90%
Change in revenue | $ (801) |  | $ (2,046) |  |  | $ (537)
Change in revenue percentage |  |  |  |  |  | (14.50%)

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