XML 20 R4.htm IDEA: XBRL DOCUMENT v3.20.4
Condensed Consolidated Statements of Operations and Comprehensive Loss - USD ($)
$ in Thousands
 3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Dec. 31, 2019
Dec. 31, 2018
Revenue from contracts with customers            
Total revenue from contracts with customers $ 1,477 $ 4,580 $ 4,625 $ 14,638 $ 19,806 $ 23,335
Operating expenses:            
Direct operating costs (includes depreciation and amortization of $346 and $649 for the three months ended September 30, 2020 and 2019, respectively, and $1,241 and $1,918 for the nine months ended September 30, 2020 and 2019, respectively, and includes depreciation and amortization of $2,517 and $2,449, respectively) 801 1,344 2,364 4,545 7,483 8,070
Selling, general and administrative 2,068 3,413 6,743 10,303 13,175 14,463
Impairment of capitalized software 51 238 52 550 23
Impairment of goodwill 662 261
Depreciation and amortization (excluding depreciation and amortization included in direct operating costs) 26 88 189 273 360 315
Total operating expenses 2,895 4,896 10,196 15,173 21,568 23,132
Operating loss (1,418) (316) (5,571) (535) (1,762) 203
Other expense, net:            
Interest expense, net         (249) (389)
Other (expense) income, net (82) (16) 826 (189) (9) (137)
Total other expense, net         (258) (526)
Loss before income taxes (1,500) (332) (4,745) (724) (2,020) (323)
Benefit (provision) for income taxes 19 (19) 23 (30) (27) 64
Net loss (1,481) (351) (4,722) (754) (2,047) (259)
Series A preferred stock dividend (8) (8) (16) (16)
Net loss attributable to common shareholders $ (1,481) $ (351) $ (4,730) $ (762) $ (2,063) $ (275)
Net loss per common share - basic and diluted $ (0.50) $ (0.12) $ (1.62) $ (0.27) $ (0.72) $ (0.10)
Weighted average shares outstanding - basic and diluted 2,936,000 2,874,000 2,920,000 2,870,000 2,875,000 2,688,000
Comprehensive loss            
Net loss $ (1,481) $ (351) $ (4,722) $ (754) $ (2,047) $ (259)
Foreign currency translation adjustment 1 (18) (27) 47 68 (145)
Total comprehensive loss (1,480) (369) (4,749) (707) (1,979) (404)
Subscription Revenue [Member]            
Revenue from contracts with customers            
Total revenue from contracts with customers 1,053 3,723 3,779 11,356 14,278 16,031
Hardware Revenue [Member]            
Revenue from contracts with customers            
Total revenue from contracts with customers 379 11 421 811 2,350 3,589
Other Revenue [Member]            
Revenue from contracts with customers            
Total revenue from contracts with customers $ 45 $ 846 $ 425 $ 2,471 $ 3,178 $ 3,715