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Note 3 - Revenue From Contracts With Customers
3 Months Ended
Mar. 31, 2020
Notes to Financial Statements  
Revenue from Contract with Customer [Text Block]
 
3.
REVENUE FROM CONTRACTS WITH CUSTOMERS
 
In accordance with ASC
606,
revenue is recognized when a customer obtains control of promised services. The amount of revenue recognized reflects the consideration to which the Company expects to be entitled to receive in exchange for these services. To achieve this core principle, the Company applies the following
five
steps:
 
 
Identify the contract with a customer
 
Identify the performance obligations in the contract
 
Determine the transaction price
 
Allocate the transaction price to performance obligations in the contract
 
Recognize revenue when or as the Company satisfies a performance obligation
 
Disaggregation of Revenue
 
The following table summarizes revenue from contracts with customers for the
three
-month period:
 
   
North
America
   
South
America
   
EMEA*
   
Asia
   
March 31,
2020
 
                                         
License fees
  $
165,235
    $
-
    $
-
    $
70,110
    $
235,345
 
Hardware
   
56,354
     
-
     
-
     
23,263
     
79,617
 
Support and Maintenance
   
196,316
     
375
     
3,767
     
7,065
     
207,523
 
Total Revenues
  $
417,905
    $
375
    $
3,767
    $
100,438
    $
522,485
 
 
   
North
America
   
South
America
   
EMEA*
   
Asia
   
March 31,
2019
 
                                         
License fees
  $
14,208
    $
-
    $
-
    $
69,000
    $
83,208
 
Hardware
   
45,981
     
400
     
32,918
     
147,506
     
226,805
 
Support and Maintenance
   
196,076
     
2,116
     
36,418
     
7,000
     
241,610
 
Total Revenues
  $
256,265
    $
2,516
    $
69,336
    $
223,506
    $
551,623
 
 
*EMEA – Europe, Middle East, Africa
 
All of the Company's performance obligations, and associated revenue, are generally transferred to customers at a point in time, with the exception of support and maintenance, and professional services, which are generally transferred to the customer over time.
 
Software licenses
Software license revenue consist of fees for perpetual and software as a service (SaaS) software licenses for
one
or more of the Company’s biometric fingerprint solutions. Revenue is recognized at a point in time once the software is available to the customer for download. Software license contracts are generally invoiced in full on execution of the arrangement.
 
Hardware
Hardware revenue consists of fees for associated equipment sold with or without a software license arrangement, such as servers, locks and fingerprint readers. Customers are
not
obligated to buy
third
party hardware from the Company, and
may
procure these items from a number of suppliers. Revenue is recognized at a point in time once the hardware is shipped to the customer. Hardware items are generally invoiced in full on execution of the arrangement.
 
Support and Maintenance
Support and Maintenance revenue consists of fees for unspecified upgrades, telephone assistance and bug fixes. The Company satisfies its Support and Maintenance performance obligation by providing “stand-ready” assistance as required over the contract period. The Company records deferred revenue (contract liability) at time of prepayment until the contracts term occurs. Revenue is recognized over time on a ratable basis over the contract term. Support and Maintenance contracts are up to
one
year in length and are generally invoiced either annually or quarterly in advance. Support and Maintenance revenue for SaaS license is carved out of the total license cost at
18%
and recognized on a ratable basis over the license term.
 
Professional services revenues consist primarily of fees for deployment and optimization services, as well as training. The majority of the Company’s consulting contracts are billed on a time and materials basis, and revenue is recognized based on the amount billable to the customer in accordance with practical expedient ASC
606
-
10
-
55
-
18.
For other professional services contracts, the Company utilizes an input method and recognizes revenue based on labor hours expended to date relative to the total labor hours expected to be required to satisfy its performance obligation.
 
Contracts with Multiple Performance Obligations
Some contracts with customers contain multiple performance obligations. For these contracts, the Company accounts for individual performance obligations separately if they are distinct. The transaction price is allocated to the separate performance obligations on a relative standalone selling price basis.  The standalone selling prices are determined based on overall pricing objectives, taking into consideration market conditions and other factors, including the value of the contracts, the cloud applications sold, customer demographics, geographic locations, and the number and types of users within the contracts.
 
The Company considered several factors in determining that control transfers to the customer upon shipment of hardware and availability of download of software.  These factors include that legal title transfers to the customer, the Company has a present right to payment, and the customer has assumed the risks and rewards of ownership.
 
Accounts receivable from customers are typically due within
30
days of invoicing.  The Company does
not
record a reserve for product returns or warranties as amounts are deemed immaterial based on historical experience.
 
Costs to Obtain and Fulfill a Contract
Costs to obtain and fulfill a contract are predominantly sales commissions earned by the sales force and are considered incremental and recoverable costs of obtaining a contract with a customer. These costs are deferred and then amortized over a period of benefit determined to be
four
years. These costs are included as capitalized contract costs on the balance sheet. The period of benefit was determined by taking into consideration customer contracts, technology, and other factors based on historical evidence. Amortization expense is included in selling, general and administrative expenses in the accompanying condensed consolidated statements of operations.
  
Transaction Price Allocated to the Remaining Performance Obligations
 
ASC
606
requires that the Company disclose the aggregate amount of transaction price that is allocated to performance obligations that have
not
yet been satisfied as at
March 31, 2020.
The guidance provides certain practical expedients that limit this requirement, which the Company’s contracts meet as follows:
 
 
The performance obligation is part of a contract that has an original expected duration of
one
year or less, in accordance with ASC
606
-
10
-
50
-
14.
 
At
March 31, 2020
and
December 31, 2019,
deferred revenue represents the Company's remaining performance obligations related to prepaid support and maintenance, all of which is expected to be recognized within
one
year.
 
Revenue recognized during the
three
months ended
March 31, 2020
from amounts included in deferred revenue at the beginning of the period was approximately 
$72,000.
The Company did
not
recognize any revenue from performance obligations satisfied in prior periods. Total deferred revenue (contract liability) was
$413,345
and
$359,212
at
March 31, 2020
and
December 31, 2019,
respectively.