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Products and Services Revenue | 3 Months Ended
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Mar. 31, 2020
Revenue from Contract with Customer [Abstract] |
Products and Services Revenue | Products and Services Revenue We are an integrated communications company engaged primarily in providing an array of communications services, including local voice, broadband, private line (including business data services), Ethernet, network access, information technology and other ancillary services. We strive to maintain our customer relationships by, among other things, bundling our service offerings to provide our customers with a complete offering of integrated communications services. We categorize our products, services and revenue among the following six categories:
• | IP and Data Services, which include primarily VPN data networks, Ethernet, IP and other ancillary services;
• | Transport and Infrastructure, which include broadband, private line (including business data services) and other ancillary services;
• | Voice and Collaboration, which includes primarily local voice, including wholesale voice, and other ancillary services;
• | IT and Managed Services, which include information technology services and managed services, which may be purchased in conjunction with our other network services;
• | Regulatory Revenue, which consist of Connect America Fund ("CAF") support payments and other operating revenue. We receive federal support payments from the federal CAF program. These support payments are government subsidies designed to reimburse us for various costs related to certain telecommunications services including the costs of deploying, maintaining and operating voice and broadband infrastructure in high-cost rural areas where we are not able to fully recover our costs from our customers; and
• | Affiliate Services, which are telecommunication services that we also provide to external customers. In addition, we provide to our affiliates computer system development and support services, network support and technical services.
From time to time, we may change the categorization of our products and services. Our operating revenue for our products and services consisted of the following categories:
| Three Months Ended March 31,
| 2020 |  | 2019 (1)
| (Dollars in millions)
IP and Data Services | $ | 136 |  |  | 140 |
Transport and Infrastructure | 657 |  |  | 701 |
Voice and Collaboration | 395 |  |  | 418 |
IT and Managed Services | 1 |  |  | 1 |
Regulatory Revenue | 46 |  |  | 48 |
Affiliate Services | 683 |  |  | 722 |
Total operating revenue | $ | 1,918 |  |  | 2,030 |
_______________________________________________________________________________ (1) Reclassifications were made within certain 2019 comparative figures due to the retrospective application of an accounting policy election during the first quarter of 2020, in addition to product reclassification changes. Refer to Note 1—Background and our Form 8-K filing dated May 7, 2020 for further information.

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- Definition The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -URI http://asc.fasb.org/topic&trid=49130388 + Details
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