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Revenues (Tables)
9 Months Ended
Sep. 30, 2022
Revenue from Contract with Customer [Abstract]  
Schedule of Disaggregated Revenue
The following table discloses revenue by primary geographical market, customer type, and customer credit risk profile (in thousands). The table also includes a reconciliation of the disaggregated revenue to revenue by reportable segment (in thousands).
Reportable Segments
Three Months Ended September 30, 2022Three Months Ended September 30, 2021
Retail Electricity (a)Retail Natural GasTotal Reportable SegmentsRetail ElectricityRetail Natural GasTotal Reportable Segments
Primary markets (b)
New England$31,366 $821 $32,187 $25,406 $748 $26,154 
Mid-Atlantic33,761 5,281 39,042 30,122 1,354 31,476 
Midwest12,165 1,617 13,782 12,473 1,367 13,840 
Southwest27,678 4,498 32,176 24,103 2,694 26,797 
$104,970 $12,217 $117,187 $92,104 $6,163 $98,267 
Customer type
Commercial$12,560 $6,661 $19,221 $12,395 $2,076 $14,471 
Residential97,177 5,047 102,224 82,778 3,781 86,559 
Unbilled revenue (c)(4,767)509 (4,258)(3,069)306 (2,763)
$104,970 $12,217 $117,187 $92,104 $6,163 $98,267 
Customer credit risk
POR$63,444 $6,202 $69,646 $53,670 $2,151 $55,821 
Non-POR41,526 6,015 47,541 38,434 4,012 42,446 
$104,970 $12,217 $117,187 $92,104 $6,163 $98,267 
Reportable Segments
Nine Months Ended September 30, 2022Nine Months Ended September 30, 2021
Retail Electricity (a)Retail Natural GasTotal Reportable SegmentsRetail ElectricityRetail Natural GasTotal Reportable Segments
Primary markets (b)
New England$84,463 $7,331 $91,794 $73,045 $6,527 $79,572 
Mid-Atlantic89,304 32,396 121,700 81,981 18,032 100,013 
Midwest31,396 14,358 45,754 32,894 14,515 47,409 
Southwest70,138 14,206 84,344 54,628 12,099 66,727 
$275,301 $68,291 $343,592 $242,548 $51,173 $293,721 
Customer type
Commercial$33,119 $37,854 $70,973 $38,782 $18,574 $57,356 
Residential246,662 36,392 283,054 213,440 39,911 253,351 
Unbilled revenue (c)(4,480)(5,955)(10,435)(9,674)(7,312)(16,986)
$275,301 $68,291 $343,592 $242,548 $51,173 $293,721 
Customer credit risk
POR$166,346 $41,147 $207,493 $145,924 $26,731 $172,655 
Non-POR108,955 27,144 136,099 96,624 24,442 121,066 
$275,301 $68,291 $343,592 $242,548 $51,173 $293,721 

(a) Retail Electricity includes Services

(b) The primary markets include the following states:

New England - Connecticut, Maine, Massachusetts and New Hampshire;
Mid-Atlantic - Delaware, Maryland (including the District of Columbia), New Jersey, New York and Pennsylvania;
Midwest - Illinois, Indiana, Michigan and Ohio; and
Southwest - Arizona, California, Colorado, Florida, Nevada and Texas.

(c) Unbilled revenue is recorded in total until it is actualized, at which time it is categorized between commercial and residential customers.
Schedule of Accounts Receivable, Allowance for Credit Loss
A rollforward of our allowance for credit losses for the nine months ended September 30, 2022 are presented in the table below (in thousands):

Balance at December 31, 2021$(2,368)
Current period bad debt provision(2,895)
Write-offs
Recovery of previous write-offs(225)
Balance at September 30, 2022$(5,486)