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Income taxes (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended 12 Months Ended
Jun. 30, 2021
Mar. 31, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Dec. 31, 2020
Reconciliation of accounting profit multiplied by applicable tax rates [abstract]            
Income/(loss) before tax $ 4,905 $ 4,513 $ (720) $ 9,417 $ (640) $ (4,259)
Income tax $ (2,962) $ (2,659) $ 469 $ (5,620) $ (316) $ (1,237)
Effective tax rate 60.40% 58.90% 65.20% 59.70% (49.50%) (29.00%)