ANNUAL REPORT
HIGHLIGHTS 2021
THIS IS PROTECTOR
KEY FIGURES
SHAREHOLDER INFORMATION
CEO
NORWAY
SWEDEN
DENMARK
THE UK
FINLAND
INVESTMENTS
BOARD OF DIRECTORS
DIRECTORS’ REPORT
ACCOUNTS AND NOTES
DECLARATION BY THE MEMBERS OF THE BOARD AND THE CEO
AUDITOR’S REPORT
CORPORATE GOVERNANCE
SOCIAL RESPONSIBILITY
CONTENTS
04
06
08
10
12
14
15
16
17
18
19
22
24
29
57
58
62
68
2021 PROTECTOR FORSIKRING ANNUAL REPORT4
HIGHLIGHTS
2021
In 2021, total premiums amounted to NOK 5,951 million
against NOK 5,516 million in 2020, representing 8%
growth (10% in local currencies). The growth in the
Nordics was 6%, while growth in the UK was 22%.
The technical result was NOK 594.4million against
NOK 246.6 million in 2020, corresponding to a net
combined ratio of 87.3% against 94.8% in 2020 The
technical result is driven by strong results in the Nordic
countries. The UK came in weaker due to an above
normal number of large claims.
The claims ratio for own account was 77.4%, down from
84.6 % in 2020. Price increases and other profitability
measurers drives the claims ratio downwards. The large
loss ratio was somewhat lower than normal and the
Covid-19 pandemic had a positive estimated impact
at approximately 0.8 percentage points. In 2021 the
company had run-o losses of 0.3% against 2.2% in run-
o-losses in 2020.
The return on the investment portfolio was 6.8 %,
against a return of 8.0 % in 2020. At the end of 2021,
15.1% of Protector’s financial assets were invested in
equities, against 13.5% year-end 2020.
Profit for the year was NOK 1,204.0 million, compared
to NOK 981.6 million in 2020.
The Board of Directors proposes a dividend of NOK
7.00 per share for the fiscal year 2021, corresponding
to NOK 576.6 million.
2021 PROTECTOR FORSIKRING ANNUAL REPORT 5
Protector will be the challenger. This
position will be achieved through
unique relationships, best in class
decision making, and cost-eective
solutions.
2021 PROTECTOR FORSIKRING ANNUAL REPORT6
THIS IS PROTECTOR
Protector commenced business January 2004, and has
since experienced rapid growth. The company is highly
focused on risk selection and market adaptation. In May
2007, Protec tor was listed on the Oslo Stock Exchange.
P rotector entered the Swedish insurance market in 2011,
the Danish in 2012 and the Finnish and British in 2016.
VISION AND BUSINESS CONCEPT
Protector is the challenger. This position will be achieved
through unique relationships, best in class decision-making
and cost-eective solutions.
BUSINESS GOALS AND STRATEGIES
Protector targets further profitable growth. This will be
achieved by oering the lowest costs and best quality
services. The growth will mainly come from new markets.
The company’s main goals are:
Cost and quality leadership
Profitable growth
Top 3 in selected segments
The company’s long-term financial objectives are:
Combined ratio for own account: 90-92 %
Return on equity: 20 %
Growth rate of gross written premium: Disciplined
Solvency margin: > 150 %
DISTRIBUTION STRATEGY
Protector has a distinct distribution strategy. All business is
conducted through our selected brokers. The commercial
and public sector business is sold through insurance brokers.
The same strategy applies to our anity programs.
MARKET STRATEGY
Protector operates in non-marine insurance. The company
has two business segments: the commercial lines of business
and the public lines of business.
Commercial Lines of Business
Protector oers insurance for both small and large
companies and anity programs through brokers. We tailor
insurance solutions for large companies, and can develop
own concepts through anity programs as well as facilitate
solutions for multiple countries.
Public Lines of Business
Protector has established itself as the largest insurer
in the public sector in the Nordics with more than 600
municipalities and over 30 county councils on its client list
at the end of 2020.
Sweden, Denmark, UK and Finland
Protector has established an operational presence in
Stockholm, Copenhagen, Manchester, London and Helsinki.
The company expects that significant parts of future growth
will stem from outside of Norway. The company’s entrance
in the these markets follows the same business model as in
Norway and is well accepted by the insurance brokers.
STRATEGY FOR CLAIMS HANDLING
Our claims handling team counts 181 employees in total.
We have chosen to have claims handling in-house and have
gained substantial competence within this area. By using
skills and competences across claims handling, underwriting
and sales the company achieves high cost eciency while
maintaining high quality.
The company’s “scalable business model” will be used as a foundation for growth. Well-developed
competence and in-house developed systems contribute to the company’s growth without further
significant accrual of costs.
2021 PROTECTOR FORSIKRING ANNUAL REPORT 7
ITSTRATEGY
Going against the insurance industry standard of
outsourcing both IT infrastructure and development,
Protector’s core insurance systems are developed,
maintained and operated in-house. In-house IT enables
us to recruit highly skilled resources and create a unique
combination of advanced technology and deep business
understanding. A well-functioning cooperation in the
matrix, puts ownership of IT initiatives in the business units,
and reduces time to market for innovations. Due to our lean
organization, we are able to adapt to changes in our business
in days, rather than months.
The in-house development and operations have also
contributed to our cost- and quality leadership. Protectors
main business is within the broker based industry and our
investments within digitalization are primarily targeted
to strengthening this value chain by producing flexible
solutions that contribute to innovation and business
development.
IT is a strong contributor, making it possible for Protector
to be the challenger in the market by combining important
insurance competency, cost eciency innovation with quick
and targeted technology development.
PERFORMANCE BASED CULTURE
Protector’s organization is based upon highly qualified
employees counting over 411 people at the end of 2021.
In addition to the development of claims handling, large
resources have been invested to increase the capacity in
the areas of underwriting, analysis, sales and service. On
all levels of the organization, a structure has been created
for regular employee appraisals. Protector has defined
four core values, which are part of the criteria on which
employees are assessed in this process: Credible, Open,
Bold and Committed.
EMPLOYEE AND LEADERSHIP DEVELOPMENT
Protector utilizes a 270˚ and a 360˚process where all
employees have an opportunity to give feedback on the
compliance with the company’s values. The process has
received great reviews and contributed to the further
development of the company’s performance-oriented
culture. It also triggered further fine-tuning of the values in
order to tailor them to our everyday life.
Protector will recruit, develop and retain the right people.
We believe in developing key skills through continuous
and deliberate learning. We have established Knowledge
Hub, with the purpose of supporting onboarding of new
employees and continuous training of all employees so that
we can make best in class decisions. Through Knowledge
Hub we will map, assess and give feedback on employees’
competence, and together with the quarterly personal
developmentdiscussions, employees and managerscan
follow up that learning takes place and that goals are set for
future development.
“One Team Leadership”, our 9th 18-months leadership
development program which started in April 2021 and will
be completed in September 2022. The program builds on
experiences from previously held programs with continuity
since 2013. Our goal with the leadership development
programs is to further develop a unified leadership where
the leaders develops a common understanding of the
company’s basic value-based management and performance
culture.
We strongly believe that Protector’s vigour and ability to
realize its objectives will be strengthened through raising
awareness amongst our employees of the company’s core
values, beliefs, ambitions and business.
2021 PROTECTOR FORSIKRING ANNUAL REPORT8
KEY FIGURES
[1.000.000 NOK] 2021 2020
Gross premiums written
1
5 951 5 516
Gross premiums earned 5 746 5 380
Gross claims incurred (4 468) (4 425)
Earned premiums, net of reinsurance 4 921 4 614
Other insurance related income 9 20
Claims incurred, net of reinsurance (3 810) (3 901)
Sales cost (362) (331)
Administration cost (257) (221)
Commission from reinsurer 131 82
Other insurance related expenses (29) (14)
Technical result 594 247
Other income/costs (56) (67)
Net financial income 878 865
Profit before tax 1 416 1 045
Tax (252) (160)
Discontinued operations 67 94
Net comprehensive income (28) 2
Profit for the period 1 204 982
Claims ratio, net of reinsurance
1
(1) 77,4 % 84,6 %
Expense ratio, net of reinsurance
1
(2) 9,9 % 10,2 %
Combined ratio, net of reinsurance
1
(3) 87,3 % 94,8 %
Gross claims ratio (4) 77,8 % 82,2 %
Gross expense ratio
1
(5) 10,8 % 10,3 %
Gross combined ratio
1
(6) 88,5 % 92,5 %
Retention rate
1
(7) 85,6 % 85,8 %
Earnings per share
1
(8) 15,0 12,0
(1) Claims incurred, net of reinsurance in % of earned premiums, net of reinsurance
(2) Operating expenses in % of earned premiums, net of reinsurance
(3) Net claims ratio + net expense ratio
(4) Gross claims incurred in % of gross premiums earned
(5) Sales and administration costs in % of gross premiums earned
(6) Gross claims ratio + gross expense ratio
(7) Earned premiums, net of reinsurance in % of gross earned premiums
(8) Profit before other comprehensive income divided by weighted number of shares
1
Defined as alternative performance measure (APM). APMs are described on
www.protectorforsikring.no in document named APMs Protector Forsikring 2021
DITLEV DE VIBE VANAY
CFO
Employee since 2019. Vanay was also positioned as CFO in the period 2005-2015.
He holds a MSc in Economics and Business Administration from BI Norwegian
Business School. He has more than 20 years experience within insurance, finance,
business controlling and IT, from Protector, Storebrand, If and Tinde.
Our promise to insurance brokers
and clients is that we will be easy
to business with, commercially
attractive and trustworthy.
2021 PROTECTOR FORSIKRING ANNUAL REPORT10
SHAREHOLDER
INFORMATION
THE PROTECTOR SHARE
In 2021 Protector’s share price increased by 81.9 %. The
Oslo Benchmark (OSEBX) increased by 23.4 % during the
same period. In 2020, Protector’s share price increased by
13.6 %, while The Oslo Benchmark index increased by 4.6 %
during the same period.
DEVELOPMENT IN PROTECTOR’S SHARE PRICE
The average trading volume of Protector’s shares on the
Oslo Stock Exchange was 69,191 shares in 2021, relative
to 110,940 in 2020. At the end of 2021, the Protector
share was traded at NOK 108.4. The market value of total
outstanding shares was NOK 8.929 million.
DIVIDEND
The Board of Directors proposes a dividend of NOK 7.00
per share for the fiscal year 2021, corresponding to NOK
576.6 million. The Board considers the size of the dividend
to be in line with the company’s financial position and the
position in the market.
Unless the need for capital dictates otherwise, it’s the
Board’s intention to distribute 20 - 80% of the profit for the
year after tax as an ordinary dividend. Final determination
will be based on the company’s result, capital requirements
including satisfactory buers and the necessary flexibility
for growth and development in the company. Ordinary
dividends will, as a general rule, only be paid at a solvency
margin above 150%. With a solvency margin above 180%, the
board’s intention is to over time return surplus capital to the
shareholders in the form of special dividends or repurchases
of shares.
The Board prepares quarterly dividend assessments on the
basis of the most recently approved annual accounts.
SHAREHOLDERS AND VOTING RIGHTS
The company has issued a total of 82.500.000 shares and
there is only one class of shares with equal rights for all
shareholders. A list of Protector’s biggest shareholders is
provided in note 13 in this report.
ANNUAL GENERAL MEETING
The Annual General Meeting of Protector Forsikring ASA
will be held at the company’s premises at Støperigata 2,
Oslo, on Thursday April 7th, 2022 at 4.00 pm. The notice
will be sent to all shareholders and to the Oslo Stock
Exchange. The notice to the Annual General Meeting
will also be published on the company’s website
www.protectorforsikring.no.
120
110
100
90
80
70
60
50
40
30
20
10
0
Dec 2011 Dec 2021
2021 PROTECTOR FORSIKRING ANNUAL REPORT 11
FINANCIAL
CALENDAR
Q1
Q2
Q3
Q4
03.02.22 - Quarterly Report Q4 2021
15.03.22 - Annual Report 2021
28.04.22 - Quarterly Report Q1
07.04.22 - Annual general meeting
08.07.22 - Quarterly Report Q2
27.10.22 - Quarterly Report Q3
2021 PROTECTOR FORSIKRING ANNUAL REPORT12
WE DELIVER PROFITABLE GROWTH
After a long period of rate reductions in the Nordic market,
significant price increases were implemented from 2018.
Together with a thorough clean-up in the portfolio we have
seen the eect of this in 2021.
In 2021 we delivered a net combined ratio at 87.3%, and a
volume growth at 8% (10% in local currencies). Whereas the
growth was in line with expectations, the profitability came
in stronger.
Through continued price increases above expected claims
inflation and disciplined underwriting, we have a strong
belief that underlying profitability in our portfolio is good.
Potential extraordinary inflation remains our biggest
concern, but is a strong focus.
UK  CHALLENGING MARKET, BUT POSITIVE OUTLOOK
2021 net combined ratio was 103.3%. The poor profitability
is mainly driven by a large loss rate above normalized levels,
especially on the motor product. Adjusted for this the
portfolio is running well.
Disciplined underwriting is embedded in the UK
organisation, through high level of competence, well
established structures for facts and a One Team approach
to all decisions. Risk management is an integral part of both
new sales and renewals. The claims handling team has no
backlog and is focused on quality through the full client
journey, starting at underwriting stage and accelerating
through the contract period.
With a growth in 2021 of 24 % in local currencies, there has
been low client churn and new sales below expectation. The
latter is especially true for the Public and Housing segments
and the motor product – mainly due to low rates in the
market. UK has benefited from learning what went wrong in
the Nordics and implemented price increases earlier.
Our chosen brokers have voted Protector in the UK far
ahead of competitors for the fifth year running. We are
proud of the feedback, but have also learned more about
how we can improve further in our common value chain with
the brokers.
THE NORDICS  STRONG PERFORMANCE IN A
DISCIPLINED MARKET
With a net combined ratio at 82.4 % in 2021, and all Nordic
countries performing below 90 %, the profitability is back on
track. The large loss rates were below normalized levels, but
profitability remains strong when adjusting for this. Sweden
is the biggest country, contributing strongly to growth and
delivering the best combined ratio.
Except for a deliberate phase-out of workers’ compensation
within the health and welfare sector in Norway and workers’
compensation as a single product in Denmark, client churn
has been low in 2021.
The four Nordic countries have learned from a tough period
of cleaning up and increasing prices. Most of these learnings
have been dierent in the respective markets. A One Team
approach to improvements and best practice has increased
competence and is starting to deliver results.
Following poor results in the broker satisfaction survey from
2021, we have learned that the clean-up process could have
been handled in a much better way. From conversations
with the brokers, clear actions with agreed prioritization
have been articulated. The actions are dierent for the
various countries and segments, but we have one ambition –
to be back on top.
INVESTMENTS  CORE BUSINESS, LONG HORIZON
2021 was, as for 2020, a very profitable year for us in regard
to investments. Our total investment portfolio returned
NOK 955 million (6.8%); the equity portfolio yielding 38.9%
and the fixed income portfolio yielding 2.3%. We invest
for the long run; short term gains and losses will to a great
extent be unrealized.
In Protector, investment is core; we take calculated risk
both on insurance and on investments. Our assets under
management have grown to NOK 14.3 billion (up from NOK
13.5 billion). At year end 15.1% was allocated towards equities
and 84.9% towards fixed income securities.
2021
- ONE TEAM,
AND BEST EVER RESULT
2021 PROTECTOR FORSIKRING ANNUAL REPORT 13
CAPITAL CONSUMPTION AND CAPITAL ALLOCATION
Throughout the years Protector has migrated towards
more short-tail frequency-based business. These products
consume less solvency capital than long-tail business (e.g.
WC). We expect the product mix to continue in the same
direction as long as interest rates remain low. Growth in
solvency capital requirements due on insurance risk will be
limited compared to historically.
The 2021 solvency capital requirement ratio (SCR-ratio) is
strong at 206%. Our solvency-based reinsurance solution
has been renewed, and the credit rating agency AM Best
has an investment grade rating of bbb+ (Good) and Stable
outlook on Protector.
Based on current realities, the Board of Directors will
propose for the Annual General Meeting to pay a dividend
of NOK 7 per share. We would still have financial solidity and
flexibility to act on potential opportunities that may arrive.
HALF A YEAR AS THE NEW TEAM CAPTAIN
Protector is a company built on Culture. Developing our
understanding and living our Vision, Business Idea, Targets
and Values are all the most important part of our people’s
everyday life. To continue this journey with all the people in
Protector is the biggest reason why I look forward to every
day – also in my in role.
I will strengthen the cultural focus as the new team captain.
We have started this in 2021 by introducing One Team to
our understanding of our culture. One Team means that
we share best practice, competence and capacity across
teams and borders. It will help us maintain cost and quality
leadership as we grow.
Our top priority is continuing improving our home markets.
A major driver in preparing for further profitable growth is
improved data quality. This has been and will be a key focus
to improve quality and eciency. As an example, we have
launched a completely new system for our property product
during 2021.
I would like to take this opportunity to thank all our
employees for handling the challenging Covid-19 situation
with energy and discipline. A special congratulations to the
teams in HQ, including IT and investments with the “Cultural
Lead” award for 2021. We have named them “The Enablers”.
Furthermore, I would like to thank brokers for the great
cooperation during 2021. You are our only channel to
market and our allies in the fight against direct insurers.
We look forward to further developing our relationships in
2022.
HENRIK HØYE
Chief Executive Ocer
Henrik has worked full-time in Protector since 2007. He holds
a BSc in Economics & Finance from the University of Colorado.
Henrik was heavily involved in establishing our Swedish, Danish
and UK operations, and had the role as “Director UK and Public
Sector” before taking on the role as CEO in June 2021.
2021 PROTECTOR FORSIKRING ANNUAL REPORT14
NORWAY
Disciplined growth, solid portfolio
and continued price increases
PROFITABILITY
Norway delivered a net combined ratio of 89.2 % in 2021
(86.3 % in 2020). The net combined ratio is an outcome of
a net claims ratio of 82.1 % (80.2 %) and a net expense ratio
of 7.2 % (6.1 %). Our gross expense ratio was 7.6 % (8.6 %).
This yields a technical result of MNOK 124 (MNOK 181).
Profitability on Property and Motor is very good, where
Motor experience some positive eects of the Covid-19
shutdowns.
A continued hardening market allowed us to realize
further price increases of 11 % (14 %). Our price increases
is expected to be lower in 2022, but still above expected
claims inflation.
VOLUME, GROWTH AND PORTFOLIO MIX
In 2021 gross written premium amounted to MNOK 1,415 –
an increase of 2 %. This was driven by a very low churn of 13
% as the much-needed portfolio clean-up from last years is
done. January 1st the churn was at 11 %, whereof 4 %-points
is due to exiting of a large unprofitable facility.
Our three largest products are Property, Motor and Group
Life, which accounts for approx. 2/3 of our gross written
premium. Gross written premium on these three products
grew by 9 % in 2021.
DISTRIBUTION AND MARKET
We aim to be the preferred partner among brokers.
Therefore, we have increased our capacity towards the
market and continued to improve our renewal processes.
This is to ensure that renewal terms are communicated
both in due time, and with good argumentation, in order to
help the brokers achieve the necessary price increases in
the renewals. In our Broker Satisfaction Index we get good
scores on Broker service deliveries, but we will continuously
strive to improve.
ORGANISATION AND COMPETENCE
On average, we were 93 FTEs in 2021 including Change
of Ownership insurance. Competence in Underwriting
are in-house for all products. On claims handling, the
only products handled externally is Health insurance.
Cross-border specialty groups ensures the best available
competence where needed for P&C products. Eciency
has increased in 2021, and cost is back on a very good level.
Our competitive advantage is strengthened. Our main focus
going forward will be to balance cost, eciency and quality.
LARS KRISTIANSEN
COUNTRY MANAGER NORWAY
Employee since 2016. MSc in Economics and Administration from
Norwegian School of Economics. He has experience as an Underwriter
and Business Controller in Protector.
2021 PROTECTOR FORSIKRING ANNUAL REPORT 15
SWEDEN
Exceptional results and momentum entering 2022
PROFITABILITY
Sweden delivered a net combined ratio at 73.0 % in 2021
(92.7 % in 2020). The combined ratio is an outcome of a net
claims ratio at 62.8 % (79.8 %) and a net expense ratio of
10.2 % (12.8 %). Gross expense ratio was 12.3 % (12.7 %).
Our Swedish business generated a technical result of
MNOK 410 (MNOK 101).
Profitability varied between products. Motor insurance
was profitable due to good underwriting, both on price and
risk selection. Covid-19 had a positive eect. Property and
Liability insurance were very profitable due to large run-o
gains from both lower settlement costs and higher recourse
result. Underlying profitability is assessed to be very good
with the exception of Real Estate insurance where we have
increased prices to levels more in line with updated rate
views.
VOLUME, GROWTH AND PORTFOLIO MIX
Volume increased by MNOK 213, or 13% (16% in local
currency), to MNOK 1,820.
Churn rate was moderate (12 %) mainly driven by Real
Estate and Housing. Price increases were lower than
expected driven by the strong profitability, mainly on Motor.
We increased prices by 9 % on average, around 5 %-points
above claims inflation. Price increases were directed
towards Property insurance where profitability has been
less good. Tender volume increased by around 15 % relative
to 2020, indicating a market recovery after the pandemic.
Tender volume was however still below pre-pandemic levels.
Growth is driven by wins of large accounts, as new sales hit
ratio was in line with previous years.
DISTRIBUTION AND MARKET
The market has been eventful. A continued hardening
market involve a substantial capacity withdrawal from
insurance and increasing prices. International insurers are
driven by capacity. They have increased prices and exited
products and accounts. Protector has strengthened its
position by both helping brokers to find acceptable solutions
and by broadening our business to involve more brokers.
ORGANISATION AND COMPETENCE
Sweden had an average of 93 FTEs during 2021. The
Stockholm oce has remained open for all employees,
abiding restrictions and recommendations, allowing for a
working from home/working from oce hybrid solution that
has worked well in the pandemic. The Swedish organization
hold most expertise in-house, but Nordic specialty
resources support on some P&C underwriting. Within
claims handling, property claims project management was
insourced during 2020 and has helped improve cost control
and customer satisfaction in 2021. Our cost ratio decreased
in 2021, as number of FTEs decreased together with more
volume. The long-term bonus scheme added costs due to
good results and a positive share price development.
FREDRIK LANDELIUS
COUNTY MANAGER SWEDEN
Employee since 2011. His last position in Protector was Director Sales, Underwriting
& Service. Landelius’ academic history includes business studies from University of
Gothenburg on masters level and non-life insurance diploma from IFU. He has experience
from brokered insurance at If and sales at Volvia.
2021 PROTECTOR FORSIKRING ANNUAL REPORT16
DENMARK
Strong profit development, new organisation in place
PROFITABILITY
Net combined ratio ended at 89.8 % in 2021 (124.7 % in
2020). Our combined ratio is an outcome of a net claims
ratio at 82.9 % (115.1 %) and a net expense ratio at 6.9 %
(9.6 %). Gross cost ratio was 8.4 % (6.7 %). Denmark
delivered a technical result of MNOK 64 (MNOK -218).
This is the best result in years in Denmark and is driven by
significant improvement of the profitability in general and
by very few large losses.
The underlying profitability of the current portfolio is
OK, but inflation is expected at a high level and will most
certainly necessitate premium adjustments.
VOLUME, GROWTH AND PORTFOLIO MIX
Volume is in total decreased by 1 % (in local currency) to
MNOK 919, relative to last year. The decrease is driven by
termination of a large part of our workers’ compensation
business in the beginning of 2021. Influx of new clients
and high retention during 2021 have contributed to a solid
start of 2022. Property and motor are main drivers for our
growth. The portfolio mix is now based on more than 85
% short and medium tailed business, which leads to lower
capital requirements.
DISTRIBUTION AND MARKET
Our distribution strategy through brokers and agents are
unchanged – maintaining our unique focus on the broker’s
value chain. Protector has improved broker relations during
the year. It is due to high service level in both broker- and
claims service by dedicated teams. These teams have
performed very good on KPIs during the year.
ORGANISATION AND COMPETENCE
Onboarding of a new country manager by Jan 1st followed
by downsizing and changes of the organisation was a main
focus in Q1. The current organisation is built on dedicated
resources in key areas performing well on all KPIs entailing
improved cost control and customer satisfaction. Cost
control continues to be an important focus area to maintain
competitiveness.
ANDERS BLOM MONBERG
COUNTRY MANAGER DENMARK
Employee since 2021. Educated from the Danish Insurance Academy and various
leadership programmes, lately from INSEAD. He has over 20 years of experience from
the insurance industry. Head of Brokered Clients at Gjensidige from 2011 to 2018 and
Head of Insurance Brokers at Aon Denmark from 2019 to 2021.
2021 PROTECTOR FORSIKRING ANNUAL REPORT 17
THE UK
Poor profitability driven by large claims,
no underlying issues
PROFITABILITY
Net combined ratio ended at 103.3 % in 2021 (84.9 % in
2020). Our combined ratio is the result of a net claims ratio
at 87.8 % (70.7 %) and a net expense ratio at 15.5 % (14.2 %).
The UK insurance business generated a technical result of
MNOK -45 (MNOK 136), driven by two motor runo losses
initially reported in the 2019 and 2020 calendar years.
Underlying profitability is better, with original rates in 2020
subjected to an average increase of 9.2 % when renewing in
2021.
VOLUME, GROWTH AND PORTFOLIO MIX
Overall GWP grew to MNOK 1.618, or 22 % (24 % in local
currency), in 2021, driven mainly by our renewal portfolio. A
combination of lockdown restrictions resulted in low churn
and growth in our insureds’ exposures resulted in 103 %
volume retention. New Sales were down 42 % compared to
2020, with the Property and Motor markets beginning to
soften. The portfolio in 2021 comprises 56% Commercial,
26 % Public and 17 % Housing. Property and Motor account
for 79 % of the volume.
DISTRIBUTION AND MARKET
Motor is leading a softening of the market, with reduced
frequencies due to Covid-19 driving down rates. We have
remained disciplined and selective in our underwriting, as
this will have a negligible eect going into 2022. Following
participation in Marsh and Aon panels in 2020, we also
joined AJGs commercial panel with eect from April 1st
2021, further expanding our opportunities in the UK. Our
distribution strategy remains unchanged, focusing upon a
small number of national Brokers. For the 5th year in a row
we maintained #1 position in the BSI survey, with the highest
number of responses received in the UK to date.
ORGANISATION AND COMPETENCE
The UK unit comprise 94 employees in 2021 with
Management, Underwriting, Claims Handling, Risk
Management and Finance and Administration in-house.
Our cost ratio ended at 8.9 % (gross ex commission).
This was higher than target, but will reduce with scale.
We employed 12 new colleagues in 2021, growing the UK
team by 17 %. Future recruitment will switch focus from
specialists to graduate / supporting roles. Competence is
high, with the UK now a key contributor in cross-border Risk
and Underwriting forums.
We have closely followed government guidance and market
practices, working from home where advised and switching
to a hybrid system of three days back in the oce when
able to.
The One Team culture continues to be embedded in the UK
and as we continue into 2022, we are well positioned for
further Profitable Growth.
STUART WINTER
COUNTRY MANAGER UK
Employee since 2019. Winter has more than 30 years experience from the insurance
industry. He joined Protector from the position as UK Retail CEO in JLT.
2021 PROTECTOR FORSIKRING ANNUAL REPORT18
FINLAND
Good profitability, poor growth
PROFITABILITY
In Finland our net combined ratio ended at 82.1 % in 2021
(77.5 % in 2020). This is the result of a net claims ratio of
78.1 % (74.0 %) and a net expense ratio of 4.0 % (3.5 %).
Our gross expense ratio was 5.6 % (5.2 %). Protector Finland
generated a technical result of MNOK 42 (MNOK 46).
Claims result were great because of absence of large losses
and a great result within the Public segment, together
with run-o gains from previous years. The underlying
profitability within our current portfolio is sucient.
Average price increases were 8 %, which will further
improve profitability going forward. Motor received low
increases due to reductions in premium on profitable
customers. Health insurance received the highest increase
(15%) due to poor historical results.
VOLUME, GROWTH AND PORTFOLIO MIX
Volume decreased by 17% (in local currency) to MNOK
178 within the 2021 accounting year due to change in risk
appetite and update of sales strategy during 2021. Due to
technicalities in final premium calculations on the Workers’
compensation product, underlying volume development is
more flat. Decision was made to focus more on short tailed
products and decrease the Workers’ compensation portfolio
weight. This proved to be dicult as some customer
contracts bundle all products. The current portfolio mix is
2/3 Public segment, and heavily weighted towards Employee
Benefit products.
DISTRIBUTION AND MARKET
The Finnish market is very concentrated, and incumbents
control over 90 % of the market. They communicate less
externally than in other markets and no clear movements
are visible in the market. Protector has broadened the
relationship with new and smaller broker houses during
2021; the service level has been very good in both broker
service and claims service.
ORGANISATION AND COMPETENCE
Finland comprised 21 FTEs on average in 2021. Nearly
70% of the sta worked from home during the year and
was able to maintain a high level of performance. A lot of
focus during the second half of 2021 was directed towards
personnel health, work ability and well-being and internal
surveys show good improvement of employee satisfaction.
Finland has local expertise in claims handling and works
closely with the Swedish organisation on underwriting.
STEFAN SALONEN
GENERAL AGENT & HEAD OF UNDERWRITING
Employee since 2015. Salonen holds a Master´s in Mathematics with specialization in
Finance and Insurance from Åbo Akademi University. Alongside his studies, he collected
working experience from the Banking sector at Nordea.
2021 PROTECTOR FORSIKRING ANNUAL REPORT 19
INVESTMENTS
The investment portfolio returned around 1bn NOK, for
the second year in a row in 2021, with strong contributions
from both fixed income and equities. We are very satisfied
with this result, but bear in mind that it is above our long-
term earnings power on the investment side. Do not get
too excited about strong returns in a single year nor too
disappointed when the returns are poor. Instead, measure
us on our long term performance. Performance in the fixed
income portfolio always need to be evaluated trough a full
credit cycle, but 2021 was yet another good year. We have
witnessed two periods with severe stress in the Nordic bond
market since insourcing our fixed income portfolio. First the
oil price collapse in the fourth quarter of 2014 and March
2020. So far we have only had limited losses, but our focus
on credit quality has a price in normal years with low/no
volatility. In good times “all” companies get funding. Due
to this eect we expect slightly lower return than peers in
years with low volatility. However, over time companies that
should not have been financed will cause losses and real risk-
adjusted return will be visible.
Investments has been a major share of the results over
time in Protector (75%). Protector use one part of solvency
capital (shareholders’ equity and subordinated loan) and
one part of float (Money that hasn’t been paid out to
policy holders yet) when investing. This float amplifies the
return on shareholders capital, but because of leverage it
is critical to set aside capital to avoid forced selling, even
if severely stressed situations are infrequent. For bonds,
our internal stress test is based on the highest observed
international spread levels historically. Specifically, for
several years leading up to 2020 we reduced our exposure
to longer dated BBB-rated bonds. This is because prices of
longer dated BBB-rated bonds have historically dropped
significantly in periods of financial turmoil, and even if they
are carrying low credit risk. On the equity side the same is
true and we set aside capital to withstand a drop of 50-60%
in the stock markets and we also buy out of the money put
options on indexes to protect us from the worst scenarios.
We have showed the last couple of years that we have been
agnostic when it comes to capital allocation alternatives
with a very large investment in HY bonds during the March
2020 volatility. We seek to have a disciplined approach to
capital allocation, based on available capital in Protector and
high hurdle rates. We are willing to sit on the side-line or act
aggressively based on the opportunity set. As an insurance
company we have inherent advantages in terms of capital
consumption and liquidity advantages and we seek to exploit
them. We strive for a sound underwriting process with
excessive focus on the risks.
Every year I spend some time in the annual report on a
new topic. Some shareholders has asked us why we don’t
focus more on the highest quality growth companies, given
the fantastic long term value creation of some of those
companies Our process when investing is always to make
sure that we have base rate support for our investment
strategy. I will for this reason write a few words on our
thinking on predicting future growth.
A disciplined approach to capital allocation
2021 PROTECTOR FORSIKRING ANNUAL REPORT20
According to Chan, Karceski and Lakonishok’s paper The
Level and Persistence of Growth Rates published in The
journal of Finance April 2003, the problem with growth is
that it is neither persistent nor predictable. They looked
at the U.S. stock market from 1951–1997 and examined
how persistent revenue and profit growth were, and how
predictive analyst estimates and valuation ratios were of
future growth. Upon reviewing nearly 50 years of data, their
conclusions indicated a lack of persistence in long-term
earnings growth. Neither analyst forecasts nor valuation
ratios have significant predictive power. The paper argues
that investors over the period would have been more
accurate using GDP growth for every forecast than making
individual predictions based on analyst estimates or on
growth rates implied by valuation ratios.
“Market valuations reflect a pervasive belief among market
participants that firms who can consistently achieve high
earnings growth over many years are identifiable ex ante,
wrote Chan, Karceski and Lakonishok. This is not the
consensus view among investors which often see high
multiples as a signal of future growth rates. The researchers
found that this was true even when looking at tech stocks,
glamour stocks, value stocks, large, mid and small cap
companies. In other words, in paying high multiples and
implicitly predicting long duration growth you are playing
against the odds (base-rates).
For this reason we focus on easy to understand companies
with proven business models, which are temporarily
forgotten or out of favour. We love buying companies
with the combination of a moat and significant runway for
growth. However, we are not willing pay a lot extra for them,
which have made that category dicult the last couple of
years. Our portfolio today have a PE ratio of ~10 on analysts’
expectations on 2022 – with in our minds good prospects
for value creating growth.
As always, if you as an owner or potential investor reading
this have any relevant suggestions (books, equity cases,
bond cases, etc.) on how we can improve feel free to reach
out. We are of the opinion that the most valuable input we
can get is a short thesis on any of the companies we are
invested in.
DAG MARIUS NERENG
CHIEF INVESTMENT OFFICER CIO
Employee since 2015. MBA in finance from Norwegian School of Economics.
Experienced investment and portfolio manager, most recently in Bankenes Sikringsfond
and Handelsbanken Asset Management.
2021 PROTECTOR FORSIKRING ANNUAL REPORT 21
2021 PROTECTOR FORSIKRING ANNUAL REPORT22
BOARD OF DIRECTORS
JOSTEIN SØRVOLL
ARVE REE
ELSE BUGGE FOUGNER
Chairman of the
Compensation Committee
Education:
- Actuary from the
University of Oslo (1973)
Experience:
- Private Investor
- CEO of Gabler
Wassum AS
(2009-2010)
- CEO of Protector
Forsikring ASA
(2003-2006)
- CEO of Norske Liv AS
(1992-1998)
- Executive positions in
the Storebrand group
(1976-1990)
Board member of
Protector since: 2006
Regarded as an
independent board
member: Yes
Number of shares in
Protector (incl. related
party): 502 751
Member of the
Compensation Committee
Member of the Audit
Committee
Member of the Risk
Committee
Education:
- MSc in Industrial
Economics and
Technology
Management, Norwegian
University of Science and
Technology
Experience:
- Managing Director of
AWC AS (2015-)
- Head of Ferd Special
Investments in Ferd
(2008-2014)
- Portfolio Manager in De
Putron Fund
Management
(2005-2008)
- Analyst in JP Morgan
(2003 and 2004-2005)
Board member of
Protector since: 2020
Other essential tasks
in companies and
organisations:
Board member in Kernel
AS, Cambi ASA and
Linstow AS
Regarded as an
independent board
member: Yes
Number of shares in
Protector (incl. related
party): 690 061
Member of the
Compensation Committee
Education:
- Cand. Jur. from the
University of Oslo (1971)
Experience:
- Employee Partner
Advokatfirmaet Hjort DA
(2019-)
- Lawyer at
kontorfellesskap
Advokatfirmaet Hjort DA
(2016-2018)
- Partner in
Advokatfirmaet Hjort DA
(1991-2015),
- Amanuensis at the
University of Oslo
(1990-1991)
- Minister of Justice,
Justice Department
(1989-1990)
- Partner in
Advokatfirmaet Hjort DA
(1975-1989)
- Lawyer in Advokatfirmaet
Hjort DA (1972-1975)
Board member of
Protector since: 2011
Other essential tasks
in companies and
organisations:
Long experience as
former Chairman and
board member of a
number of companies,
including Chairman in
Kommunalbanken AS
and Eksportkreditt AS
in addition to a five year
period as Deputy Chairman
in the Norwegian Financial
Supervisory Authority
Regarded as an
independent board
member: Yes
Number of shares in
Protector (incl. related
party): 0
CHAIRMAN OF THE
BOARD
DEPUTY CHAIRMAN
OF THE BOARD
BOARD MEMBER
RANDI HELENE RØED
Chairman Audit
Committee
Chairman Risk Committee
Education:
- MSc in Economics and
Business Administration
NHH
- AFF
Solstrandprogrammet
Experience:
- Chief Adviser
Sustainability Norsk
Tipping AS (2018-)
- EVP HR Norsk Tipping
AS (2015-2018)
- CFO Norsk Tipping
(2008-2015)
- Director in Eidsiva Energi
(2002-2008)
- Senior Associate in PWC
(1999-2002),
- Controller in IBM
and NIT
(1993-1999),
- Oce Manager Group
Accounting in DNB
(1989-1993)
Board member of
Protector since: 2014
Other essential tasks
in companies and
organisations:
Board member in
Gudbrandsdal Energi
Holding AS and Vevig AS
Regarded as an
independent board
member: Yes
Number of shares in
Protector (incl. related
party): 0
BOARD MEMBER
2021 PROTECTOR FORSIKRING ANNUAL REPORT 23
KJETIL GARSTAD LINE ENGELMANN-
KOKKIM
MATHEWS AMBALATHIL
(elected by and amongst
the employees)
Education:
- Bachelor in Hotel
Management (1990)
Experience:
- Payroll Manager,
Protector Forsikring ASA
(2012 - )
- Payroll and HR Manager,
Kruse og Smith AS
(2010- 2012)
- Payroll and Personnel
Manager, Skutle AS
(2008- 2012)
- CEO, Helios
Grünerløkka AS
(2004-2008)
Board member of
Protector since: 2018
Number of shares in
Protector (incl. related
party): 791
Member of the Audit
Committee
Member of the Risk
Committee
Education:
- MSc in Economics NHH
(2001)
Experience:
- Analyst in Stenshagen
Invest (2014-)
- Oil services analyst in
Arctic Securities
(2007-2013)
- Oil services analyst in
SEB Enskilda
(2004-2007)
- Corporate Finance in
UBS Warburg
(2001-2004)
Board member of
Protector since: 2020
Other essential tasks
in companies and
organisations:
Board member in
Norwegian Finans Holding
ASA, Gaming Innovation
Group Inc., Øgreid AS and
Vininor AS
Regarded as an
independent board
member: Yes
Number of shares in
Protector (incl. related
party): 198 836
(elected by and amongst
the employees)
Education:
- Master of Law,
The University of Oslo
2(005-2010)
Experience:
- Head of litigation team,
senior lawyer, lawyer
and associate, Protector
Forsikring (2012-)
- Real Estate Broker, DNB
Eiendom (2011-2012)
Board member of
Protector since: 2021
Number of shares in
Protector (incl. related
party): 0
BOARD MEMBER BOARD MEMBER BOARD MEMBER
2021 PROTECTOR FORSIKRING ANNUAL REPORT24
DIRECTORS’ REPORT
Protector Forsikring ASA is a general insurance company
(P&C) serving non-marine industries. The company’s focus is
towards the commercial and public sectors and the anity
insurance market. The insurances are sold through selected
insurance brokers.
Protector was founded in 2003 and obtained a license to
engage in general insurance the same year. The company
commenced its operations in 2004 and was listed on
the Oslo Stock Exchange in 2007. Protector entered
the Swedish insurance market in 2011, the Danish in 2012
and the Finnish and British in 2016. In 2018, the company
exited the Norwegian change of ownership insurance (COI)
market.
The company has grown rapidly since its inception, and
today counts over 411 employees, with oces in Stockholm,
Copenhagen, Helsinki, London, Manchester and Oslo (head
oce).
After the decision to exit the COI market, COI is defined as
“discontinued operations” in the accounts.
HIGHLIGHTS FOR 2021:
8 % growth in gross premiums written
Combined ratio for own account 87,3 %
6.8 % return on the investment portfolio
35.6 % return on equity
Solvency margin 206 %
Dividend of NOK 7 per share for the accounting
year 2021, totalling NOK 576.6 million
PREMIUM INCOME
In 2021, gross premiums written increased by 8 % to a total
of NOK 5,959.6 million. In local currencies the growth was
10%. The growth is in line with the growth estimate the
company communicated to the market at the beginning of
the year.
Gross premiums earned increased by NOK 366.5 million to
a total of NOK 5,746.1 million.
Premiums earned for own account amounted to NOK
4,920.7 million, an increase of 7 % compared to 2020. The
reinsurers’ share of premium income is virtually unchanged
from last year.
Premium growth is driven by the UK and Sweden. In the UK,
gross written premiums increased by 22% to a total of NOK
1,618.1 million. Growth in the Nordic countries was: 13% in
Sweden to a total of NOK 1,820.5 million, 2% in Norway to
a total of NOK 1,415.0 million, -6% in Denmark to a total
of NOK 918.7 million and in Finland -21% to a total of NOK
178.2 million. In local currencies, growth was 24% in the UK
and 6% in the Nordics. In total, price increases amounted
to 8.9% against 13.7% in 2020. The renewal rate was 90.3%
against 83.0% in 2020.
The company is the market leader in the Scandinavian
municipal market. In 2021, total growth in the municipal
sector was -1 % in local currencies. Growth within the
personal lines of business and other business was -7 % and
1 % respectively. Negative growth within the personal lines
is mainly due to the exit of workers compensation in the
health and welfare industry in Norway. Growth in Sweden
was 7 %, in Denmark 26 % and in Norway 4 %. In the UK
and Finland, growth was 16 % and -18 % respectively. In
Denmark, the public sector accounted for 38 % of total
premium volume, in Sweden 25 %, in Norway 23 %, in the UK
27 % and in Finland 67 %.
Protector has in 2021 withdrawn from workers
compensation (WC) covers within the Norwegian health
and welfare industry due to the Government’s decision
to define Covid-19 as an occupational disease within the
WC cover. Moreover, the company has withdrawn from
WC as a single product in Denmark due to a significant
capital consumption on this product combined with poor
profitability. These measures represent a premium reduction
of NOK 191 million.
RESULT
Profit before tax amounted to NOK 1,416.3 million
compared to NOK 1,044.8 million in 2020. The strong result
is due to a strong technical result and a strong investment
result. Profit for discontinued operations (change of
ownership insurance) was NOK 67.4 million against NOK
94.3 million in 2020. The return on the average equity was
35.6 %, against 43.7 % in 2020.
The claims ratio for own account improved from 84.6
% in 2020 to 77.4 % in 2021. The expense ratio for own
account amounted to 9.9 %, down from 10.2 % in 2020.
The development in claims and expense ratios results in a
combined ratio for own account of 87.3 % , against 94.8 % in
2020.
2021 PROTECTOR FORSIKRING ANNUAL REPORT 25
The technical result is driven by good results in the Nordic
countries. In all Nordic countries the net combined ratio was
below 90 %. The UK came in weaker due to an above normal
number of large claims.
The Covid-19 pandemic had a positive impact on the claims
ratio for own account of approx. 0.8 percentage point,
down from approx. 1 percentage point in 2020. The eect
was primarily related to motor insurance as a result of less
driving.
Gross cost ratio has increased from 10.3 % in 2020 to 10.8 %
in 2021. The increase is driven by higher personnel costs and
broker commissions A reduction in the cost percentage is
expected in 2022 as a result of implemented cost measures
in the Nordic countries, top-line growth and continued cost
focus.
The net result from investments for the company’s total
investment portfolio amounted to NOK 954.5 million,
corresponding to 6.8 %, down from NOK 969.6 million,
corresponding to 8.0 % in 2020. The return is driven by a
strong return on equities and a good return on interest-
bearing securities.
The return on equities amounted to NOK 669.5 million,
corresponding to 38.9%, compared with NOK 433.8 million,
corresponding to 34.9%% in 2020.
The return on the fixed income portfolio amounted to
NOK 285.1 million, corresponding to 2.3%. In 2020, the
return on the fixed income portfolio was NOK 535.7million,
corresponding to 5.0%.
The technical result for discontinued operations (change of
ownership insurance) was NOK 10.8 million and the result
was NOK 67.4 million. In 2021, the company continued
to sell change of ownership insurance due to existing
agreements with some real estate agents. These agreements
are terminated as from 2022 due to new legislation
coming into force. The company has a 50 % quota share
(reinsurance) contract covering all change of ownership
insurance written in Norway until 1 July 2020.
The profit for the year 2021 in Protector Forsikring ASA was
NOK 1,204.0 million up from NOK 981.6 million in 2020.
The annual accounts have been presented based on a
going concern assumption and the Board confirms that the
assumption is present.
CAPITAL AND SHAREHOLDER ISSUES
Protector’s solvency capital requirement ratio (SCR-ratio)
calculated in accordance with the Solvency II rules was at
the end of 2021 206 % after the dividend paid in February
2022 and after proposed ordinary dividend for 2021. The
calculation of the SCR-ratio is described in further detail in
Note 24.
The company’s objective is to maintain a SCR-ratio
above 150 %.
The company’s equity amounted to NOK 3,582.1 million, an
increase of NOK 551.6 million. Dividend payments in 2021
have reduced equity by NOK 659.5 million.
The cash flow statement showed a positive cash flow from
operating activities, before investments in financial assets,
of NOK 1,342 million. Net cash flow was positive by NOK
107.6 million. Cash and cash equivalents amounted to NOK
2,407.2 million at the end of 2021.
The company’s capital situation and solvency is considered
as satisfactory.
In December, Protector Forsikring ASA successfully
placed a subordinated loan of NOK 350 million. The terms
of the loan comply with existing and expected future
requirements for subordinated debt eligible as restricted
Tier 1 capital. NOK 208 million of the proceeds from the
issue has been used for a buy-back of the NOK 350 million
Tier1 bond, which has the first call date in March 2022. The
NOK 142 million increase in restricted Tier 1 capital has a 6
percentage point positive eect on the SCR-ratio.
The company had 2,248 shareholders at the end of 2021,
which is 179 more shareholders than at the same time in
2020 (2,069). Foreign shareholders own 29 % percent of
the shares compared to 27 % one year earlier.
DIVIDEND
The Board of Directors proposes a dividend of NOK 7.00
per share for the fiscal year 2021, corresponding to NOK
576.6 million. The Board considers the size of the dividend
to be in line with the company’s financial position and the
position in the market. Proposed dividend is included in
other earned equity.
Unless the need for capital dictates otherwise, it’s the
Board’s intention to distribute 20 - 80% of the profit for the
year after tax as an ordinary dividend. Final determination
will be based on the company’s result, capital requirements
2021 PROTECTOR FORSIKRING ANNUAL REPORT26
including satisfactory buers and the necessary flexibility
for growth and development in the company. Ordinary
dividends will, as a general rule, only be paid at a solvency
margin above 150%. With a solvency margin above 180%, the
board’s intention is to over time return surplus capital to the
shareholders in the form of special dividends or repurchases
of shares.
The Board prepares quarterly dividend assessments on the
basis of the most recently approved annual accounts.
RISK EXPOSURES
Risk-taking forms the core of the company’s business
activities. Continuous risk monitoring and active risk
management are therefore an integrated area in the
company’s business and organization. The company’s
risk exposure is essentially connected with market risk,
insurance risk, credit risk, liquidity risk, operational risk and
strategic risk.
Market risk
Protector is exposed to losses due to changes in observable
market variables such as interest rates and securities
prices. At the end of 2020, the company had an investment
portfolio of NOK 14.3 billion, of which 84.9 % was invested
in interest-bearing instruments and 15.1 % in equities. The
share invested in equities has increased by 1.6 percentage
points during 2021. The duration in the fixed income
portfolio at the end of 2021 was 0.4 years, unchanged from
the end of 2020. Interest rate risk is considered low.
The Board annually determines the company’s investment
strategy, including its risk profile and restrictions on
investments in various instruments. The investment strategy
sets a framework that is adapted to the company’s risk
bearing capacity. The consolidated market risk is measured
and reported quarterly to the Board of Directors.
The total market risk for the company’s financial
investments is considered as acceptable.
For further information about interest-rate exposure and
stress tests, see Note 4.
The company has built up expertise and capacity for its own
management and the company’s total assets are managed
internally.
Insurance Risk
Like the market risk, the insurance risk is adjusted to the
company’s available risk capital. The risk is limited by the
company having established an extensive reinsurance
program with well-established reinsurers.
The framework for the reinsurance program is laid down
based on the need to protect the company’s equity capital
against loss occurrences in excess of an amount that
is regarded as sound and on the need to reduce result
fluctuations. The company is satisfactorily protected against
disasters and large-scale claims through its reinsurance
program. The retention rate amounted to 85.6 % at the end
of 2021.
Credit Risk
Credit risk is the risk of loss if the company’s counterparty
does not meet its obligations. This also includes a risk of
changes in general credit prices, the so-called “spread risk”.
Protector is exposed to credit risk through its investments
in the bond and money markets and through reinsurance.
The company has established frameworks for the various
securities issuers as well as defined minimum credit ratings
for the various issuer groups for interest-bearing securities.
Frameworks have also been established for the duration
of credit. At the end of 2021, the credit duration in the
interest-rate portfolio was 1.3 years, down from 1.4 years
in 2020. The average credit rating for the issuers in the
portfolio is A- at the end of 2021, unchanged from the end
of 2020.
Outstanding claims against the company’s reinsurers
represent a credit risk. Counterparty risk on the reinsurance
market is assessed on a continuous basis. Generally the
reinsurers used by the company have a very good credit
rating.
The total credit risk in the company is regarded as
acceptable.
Liquidity Risk
In P&C insurance, the liquidity risk is general low since
premiums are due for payment before claims have to be
paid.
2021 PROTECTOR FORSIKRING ANNUAL REPORT 27
Protector primarily deposits premium payments received
in liquid accounts or invests them in liquid securities to
ensure that the company can obtain the necessary liquid
funds at any given time. The liquidity risk is regarded as
further reduced with internal management of the financial
portfolio.
Operational Risk
Operational risk is the risk of financial loss connected with
inadequate or failing internal processes or systems, human
errors, external events or failure to comply with applicable
rules and regulations.
Operational risk is calculated and reported in accordance
with Solvency II rules. The company also implements and
documents operational risk in connection with internal
control processes in the company. The main features of
this work are that the individual leader within his or her
respective area carries out a process to identify the most
significant risks before and after the measures implemented.
The work revealed in 2021 no risk conditions that were not
adequately controlled. The operational risk is considered to
be low.
Strategic Risk
The strategic risk is connected with Protector’s distribution,
IT solutions, market flexibility, cooperation partners,
reputation and changes in market conditions (the list is not
necessarily exhaustive). Protector’s strategy is continuously
assessed against results, market and competitive changes
and changes in framework conditions. Factors that are
of critical importance to the company’s goal and target
achievement are monitored separately.
SOCIAL RESPONSIBILITY
Protector’s mission is to indemnify lives and assets and
relieve our customers of economic risk. The company’s
social responsibility also relates to other factors of
importance for sustainable social development. By
safeguarding the environment, ethics and social conditions,
we will contribute to long-term value creation for both
society and the company. The company has established
sustainability as an element in the company’s strategy and
has defined main areas and activities for this work.
The company has prepared a separate report on social
responsibility. The report is included in the annual
report on page 68 and includes information on matters
mentioned in the Accounting Act § 3-3a paragraph 9-10,
the Accounting Act § 3-3b paragraph 2 no. 9 and the
Equality and Discrimination Act § 26a, related to the
working environment, the company’s impact on the external
environment and equality and diversity.
CORPORATE GOVERNANCE
Protector established its own principles of corporate
governance which should contribute to the highest possible
value creation over time for the shareholders and increased
confidence in the company through an open corporate
culture and good reputation. The principles of corporate
governance mainly follow the laws and regulations the
company is subject to. Furthermore, the principles are based
on the Norwegian Code of Corporate Governance. For
a more detailed description of the Protector’s corporate
governance, see a separate statement in the annual report.
REMUNERATION OF EXECUTIVE PERSONNEL
A specification of total remuneration of executive personnel
is enclosed in Note 21 in the annual accounts. Guidelines
for remuneration as well as a report on remuneration of
executive personnel are published on the company’s website
www.protectorforsikring.no.
BOARD LIABILITY INSURANCE
Protector Forsikring ASA has taken out a board liability
insurance for the company including the branches. The
insurance covers the Board’s and the CEO’s liability for
the damage caused by the performance of their duties.
Loss limit is NOK 50 million.
EVENTS AFTER THE BALANCE SHEET DATE
In accordance with the authorization from the general
meeting, the Board has on 16 February 2022 paid a dividend
of NOK 247.1 million (equivalent to NOK 3.00 per share)
based on the 2020-result. The paid dividend is included in
other equity as of 31.12.2021.
As of 31.12.2021, the company has NOK 142 million
outstanding in a restricted tier 1 loan with call date in March
2022 (PROTCT 04). The company announced 7 February
2022 that the company will exercise it’s right to call the
loan. The loan is included in other subordinated loan capital
as of 31.12.2021.
No other significant incidents since 31 December 2021
provide information concerning the conditions which
existed at the balance sheet date.
2021 PROTECTOR FORSIKRING ANNUAL REPORT28
PROSPECTS
Price increases above claims inflation and other profitability
measures improve the claims ratio. The underlying
profitability is good and with continued profitability
measurers the technical result is expected to remain on a
good level .
The Covid-19 situation has to this point had a limited
eect on the company’s insurance business. Products in
our portfolio that may be adversely aected by Covid-19
are limited. The situation may still lead to some increase
in pay-outs within products like other illness and business
interruption, as well as extraordinary claims inflation on
property damage. Reduced economic activity can still
counteract the potential negative factors.
Entering 2022, the company has experienced a continuing
low client churn. In January , our largest inception month,
the company experienced 11% growth in local currencies
supported by price increases above claims inflation.
However the forward looking market conditions are still
uncertain, and do still depend on how Covid-19 evolves.
There is normally uncertainty related to future conditions,
but the Board is of the opinion that the company is well
equipped to meet the competition going forward.
Oslo, 10 March 2022
The Board of Directors of Protector Forsikring ASA
Translation - not to be signed
Jostein Sørvoll
(Chairman)
Arve Ree
(Deputy Chairman)
Else Bugge Fougner Kjetil Garstad
Randi Helene Røed Line Engelmann-Kokkim Mathews Ambalathil Henrik Golfetto Høye
(CEO)
292021 PROTECTOR FORSIKRING ANNUAL REPORT
INCOME STATEMENT
[1.000 NOK] Notes 2021 2020
PREMIUM INCOME
Gross premiums earned 5 746 076 5 379 562
Reinsurers’ share of earned premiums (825 339) (766 049)
Earned premiums, net of reinsurance 6 4 920 737 4 613 513
Other insurance-related income 8 716 19 510
CLAIMS COST
Gross claims incurred (4 468 397) (4 424 620)
Reinsurers’ share of claims incurred 658 334 523 249
Claims incurred, net of reinsurance 6 (3 810 063) (3 901 370)
OPERATING EXPENSES
Sales costs 18 (361 665) (331 332)
Administration costs 14,19-21 (256 615) (221 286)
Commission from reinsurers 130 701 81 607
Total operating expenses, net of reinsurance (487 578) (471 012)
Other insurance-related expenses (37 410) (14 049)
Technical result 594 401 246 591
NET INCOME FROM FINANCIAL ASSETS
Income from investments in associated companies 10 827
Interest income and dividend from financial assets 331 664 247 396
Changes in value on investments (21 830) 550 439
Realised gain and loss on investments 620 595 126 058
Administration expenses related to investments, including interest expenses (62 930) (58 694)
Total net financial income 22 878 325 865 199
Other income 1 993 902
Other expenses (58 381) (67 874)
Total other income/expenses (56 388) (66 973)
Non-technical result 821 937 798 227
Profit before tax 1 416 338 1 044 818
Tax 15 (251 656) (159 958)
Profit from continued operations 1 164 682 884 860
Discontinued operations 27 67 428 94 344
Profit before components of comprehensive income 1 232 110 979 204
COMPONENTS OF COMPREHENSIVE INCOME
Other comprehensive income that will not be reclassified subsequently to profit or loss
Actuarial gain and loss from defined benefit pension plans (1 028) (511)
Tax on other comprehensive income that will not be reclassified subsequently to profit or loss 257 128
Total other comprehensive income that will not be reclassified subsequently to profit or loss (771) (383)
Other comprehensive income that will be reclassified subsequently to profit or loss
Exchange dierences from foreign operations (36 487) 3 670
Tax on other comprehensive income that will be reclassified subsequently to profit or loss 9 122 (918)
Total other comprehensive income that will be reclassified subsequently to profit or loss 15 (27 365) 2 753
Total other comprehensive income (28 136) 2 370
Profit for the period 1 203 973 981 573
30 2021 PROTECTOR FORSIKRING ANNUAL REPORT
STATEMENT OF FINANCIAL POSITION
[1.000 NOK] Notes 31.12.2021 31.12.2020
ASSETS
INTANGIBLE FIXED ASSETS
Other intangible fixed assets 7 73 336 53 690
Total intangible fixed assets 73 336 53 690
FINANCIAL ASSETS
Shares in associated companies 127 330
Shares 1 824 416 1 601 735
Securities, bonds etc 9 179 328 8 574 739
Financial derivatives 94 133 47 879
Bank deposits 1 935 562 1 812 088
Total financial assets 4, 9 13 160 769 12 036 440
REINSURERS SHARE OF GROSS TECHNICAL PROVISIONS
Reinsurers share of gross premium provisions 177 089 158 990
Reinsurers share of gross claims provisions 2 972 195 1 686 916
Total reinsurers share of gross technical provisions 6 3 149 285 1 380 843
RECEIVABLES
Policyholders 523 216 313 371
Other receivables 95 258 112 271
Total receivables 10 618 474 425 642
OTHER ASSETS
Tangible fixed assets 8 33 994 30 444
Cash and bank deposits 11 299 836 263 165
Total other assets 333 829 293 609
Prepaid expenses 12 462 534 505 293
Assets discontinued operations 27 1 448 049 1 895 744
Total assets 19 246 276 16 750 251
312021 PROTECTOR FORSIKRING ANNUAL REPORT
STATEMENT OF FINANCIAL POSITION
[1.000 NOK] Notes 31.12.2021 31.12.2020
EQUITY AND LIABILITIES
SHAREHOLDERS’ EQUITY
Share capital [82.500.000 shares] 13 82 500 86 156
Own shares 13 (128) (4 269)
Other paid-in equity 267 677 267 677
Total paid-in equity 350 049 349 563
EARNED EQUITY
Natural perils capital 97 748 70 153
Guarantee scheme 78 163 84 875
Fund for valuation dierences 9 958
Other equity 3 046 211 2 525 882
Total earned equity 3 232 081 2 680 909
Total equity 3 582 130 3 030 473
Subordinated loan capital 9, 25 1 384 664 1 473 035
TECHNICAL PROVISIONS
Provisions for unearned premiums 1 575 464 1 396 714
Provisions for claims 3 8 404 103 7 788 403
Total technical provisions 6 9 979 567 9 185 116
PROVISIONS FOR OTHER RISKS AND LIABILITIES
Pension liabilities 14 - 17 892
Current tax liability 15 191 229 103 323
Deferred tax liability 15 121 582 124 472
Total provisions for other risks and liabilities 312 810 245 687
LIABILITIES
Liabilities in connection with insurance 16 73 384 43 084
Liabilities in connection with reinsurance 16 2 238 317 934 027
Financial derivatives 4, 9, 16 26 146 61 402
Other liabilities 16 286 557 250 477
Total liabilities 4, 16 2 624 404 1 288 990
Incurred expenses and prepaid income 17 528 917 415 381
Liabilities discontinued operations 27 833 784 1 111 569
Total equity and liabilities 19 246 276 16 750 251
Oslo, March 10th 2022
The Board of Directors of Protector Forsikring ASA
Translation - not to be signed
Jostein Sørvoll
(Chairman)
Arve Ree
(Deputy Chairman)
Else Bugge Fougner Randi Helene Røed
Kjetil Garstad Line Engelmann-Kokkim Mathews Ambalathil Henrik Golfetto Høye
(CEO)
32 2021 PROTECTOR FORSIKRING ANNUAL REPORT
CASH FLOW STATEMENT
[1.000 NOK] 2021 2020
CASH FLOW FROM OPERATIONS
Premiums paid 5 884 296 5 888 027
Claims paid (3 934 521) (4 558 162)
Paid reinsurance (351 838) 208 511
Paid operating expenses including commissions (440 102) (473 651)
Interest / dividend income 358 106 270 093
Net payments from financial instruments (372 106) (1 337 143)
Payable tax (173 890) (39 409)
Net cash flow from operations 969 945 (41 733)
CASH FLOW FROM INVESTMENT ACTIVITIES
Investments in fixed assets (52 815) (15 804)
Net cash flow from investment activities (52 815) (15 804)
CASH FLOW FROM FINANCIAL ACTIVITIES
Dividend paid (659 536)
Repayment of subordinated loan capital (see note 25) (439 000) (269 000)
Payment of subordinated loan capital (see note 25) 350 628 498 750
Interest payments on subordinated loan capital (61 616) (61 665)
Net cash flow from financial activities 809 524 168 085
Net cash flow for the period 107 606 110 549
Net change in cash and cash equivalents 107 606 110 549
Cash and cash equivalents opening balance 2 312 148 2 155 126
Eects of exchange rate changes on cash and cash equivalents (12 525) 46 473
CASH AND CASH EQUIVALENTS CLOSING BALANCE 2 407 229 2 312 148
332021 PROTECTOR FORSIKRING ANNUAL REPORT
STATEMENT OF CHANGES IN EQUITY
[1.000 NOK]
Share
Capital
Own
shares
Other
paid-
in equity
Natural
perils
capital
Guarantee
scheme
provision
Fund for
valuation
dierences
Other equity
Total equity
Equity as at 31.12.2019 86 156 (4 394) 267 677 76 876 89 170 1 503 849 2 019 335
1.1- 31.12.2020
Change own shares 124 124
Total equity before profit for the year 86 156 (4 269) 267 677 76 876 89 170 1 503 849 2 019 459
Profit before other comprehensive income 981 573 981 573
Other changes in equity 29 440 29 440
Total equity before fund provisions 86 156 (4 269) 267 677 76 876 89 170
2 514 863 3 030 472
Provisions to obliged fund gross (6 723) (4 296) 11 019 -
Equity as at 31.12.2020 86 156 (4 269) 267 677 70 153 84 875 2 525 882 3 030 472
1.1- 31.12.2021
Change own shares 4 141 6 735 10 876
Capital reduction (3 656) (3 656)
Total equity before profit for the year 82 500 (128) 267 677 70 153 84 875 2 532 616 3 037 693
Profit before other comprehensive income 1 203 973 1 203 973
Dividend paid (659 536) (659 536)
Total equity before fund provisions 82 500 (128) 267 677 70 153 84 875 3 077 054 3 582 130
Provisions to obliged fund gross 27 595 (6 711) 9 958 (30 843) -
EQUITY AS AT 31.12.2021 82 500 (128) 267 677 97 748 78 163 9 958 3 046 211 3 582 130
34 2021 PROTECTOR FORSIKRING ANNUAL REPORT
ACCOUNTS AND NOTES
NOTE 1 ACCOUNTING PRINCIPLES
General
The company’s financial statements are prepared in accordance with
the Norwegian Accounting Act, financial statement regulations for
insurance companies, which is mainly in accordance with International
Accounting Principles (IFRS), and generally accepted accounting
principles.
Changes in accounting principles
No new accounting standards have been implemented in 2021.
New accounting standards that have not entered into force
IFRS 17 replaces IFRS 4 Insurance Contracts and introduces new
requirements for recognition, measurement, presentation and
information on issued insurance contracts. The purpose of the
new standard is to establish a uniform practice for accounting for
insurance contracts. The standard enters into force on 1 January
2023. The implementation date is 1 January 2023 with a
requirement that comparable figures be provided.
The consultation note IFRS adaptation of annual accounts
regulations - IFRS 17 Insurance contracts prepared by Finanstilsynet
proposes that in the company accounts of large non-life insurance
companies an obligation to apply IFRS, including IFRS 17, from the
financial year 2023 with the right to deviate from IFRS in some cases.
The consultation note has not yet been adopted, but will mean that
the company accounts of Protector Forsikring ASA from 2023 will be
presented in accordance with IFRS.
Foreign currency
The parent company and the various branches have Norwegian,
Swedish and Danish kroner, Pound and Euro respectively as
functional currency. All financial information is presented in NOK
unless otherwise stated. Transactions in foreign currency are
translated into functional currency at the exchange rate at the
transaction date. Profit and loss items related to Sweden, Denmark,
Finland and UK are translated into NOK at average rate. Assets and
liabilities are translated at the exchange rate at the reporting date.
Exchange dierences arising on currency translations are recognised
in other comprehensive income.
Income and expenses in the profit and loss account
Revenue recognition occurs when the income is earned. Costs are
recognised at the time incurred.
Prepaid income and accrued unpaid expenses at the end of the year
are accrued and reported as liabilities in the financial statement.
Accrued income at the end of the year is recorded as income and
stated as a liability in the financial statement.
Premium income
Premium income consists of gross premiums earned and reinsurers’
share of earned premiums. Gross premiums earned consists of gross
written premiums and change in gross provision for unearned
premiums. Reinsurers’ share of earned premiums consists of
premiums written ceded and change in reinsurers’ share of
provision for gross unearned premiums.
Insurance premiums are recognized over the term of the policy.
Gross premiums written include all amounts received or due relating
to insurance contracts incepting during the reported period.
Adjustments are made for those premiums unearned at the reported
date together with premiums earned in the current period from
contracts incepting in prior periods. This adjustment is reported as
gross premiums earned. For change of ownership insurance, the
income is entered into the financial statement at the time of the risk
transfer. Premiums for ceded reinsurance are recognised according
to the insurance period on the same basis and reduce the overall
premiums reported.
Claims incurred
Claims incurred consist of gross claims incurred and reinsurers’
share of claims incurred. Gross claims incurred consists of claims
paid and reinsurers’ share of claims paid. Reinsurers’ share of claims
incurred consists of reinsurers’ share of claims paid and reinsurers’
share of change in provision for gross outstanding claims. The claims
cost includes provision for indirect claims handling costs. The claims
incurred also contains run-o gains / losses on previous years’ claims
provisions.
Total insurance-related operating expenses
Total insurance-related operating expenses consist of sales- and
administrative expenses, less commissions received on ceded
reinsurance premiums. Operating costs related to claims handling
are transferred to claims cost.
Technical provisions
The technical provisions are calculated in accordance with the
principles established in the regulations in financial statement
regulations for insurance companies §3-5.
Provision for unearned premiums
The premium provision represents the accrual of insurance premiums
and comprises the unearned portion of premiums written during
the year. The earned premiums are accrued linearly throughout the
period of insurance.
Claims provision
The claims provision comprises provisions for claims which are
reported but not settled, and claims incurred but not reported at
the end of the accounting year. The provisions in respect of known
losses are individually assessed by the claims department, while the
provisions for claims not yet reported are based on empirical data
and the application of actuarial calculations. The provisions shall
cover the company’s expected future claims payments for risks
covered to date.
Natural perils capital
Operating surplus from the mandatory Norwegian Natural Perils Pool
must be allocated to a separate Natural Perils capital. These funds
may only be drawn upon in respect of claims related to losses caused
by natural perils. The fund is restricted equity.
Guarantee scheme provision
The purpose of the guarantee scheme provision is to guarantee that
claims submitted under direct non-life insurance contracts entered
into in Norway are settled in full. The fund is restricted equity.
Reinsurers’ share of gross technical provisions
Reinsurers’ share of gross technical provisions is classified as an asset
in the balance sheet. Reinsurers’ share of gross premium provisions
and reinsurers’ share of gross claims provision are included in
reinsurers share of gross technical provisions.
Fixed assets and intangible assets
Fixed assets and intangible assets are recognised at acquisition costs,
and are written down to actual value when the depreciation in value is
not expected to be temporary. Depreciations are deducted from the
durable business assets and intangible assets. Potential expenditures
or improvements are added to the business assets acquisition cost
and depreciate in line with the business asset.
352021 PROTECTOR FORSIKRING ANNUAL REPORT
The immaterial assets comprise software and IT-systems.
The Company’s IT-systems are developed in-house, while other
IT systems are standard systems.
Receivables
In the financial statement trade debtors and other receivables are
accounted for at face value adjusted for provisions for expected
losses. Provisions for expected losses are made based on evaluations
of the individual receivables.
Bank
Bank deposits are deposits used in the continuing operations.
Financial assets and liabilities
Financial instruments are recognized and measured in accordance
with IAS 39. IFRS 9 Financial instruments that replace IAS 39 were
generally applied from 1 January 2018, but the regulations on annual
accounts for non-life insurance companies provide for the use of
IFRS 39 for the financial years up to and including 2022
Recognition and derecognition
Financial assets and liabilities are included in the statement of f
inancial position from the time Protector becomes party to the
instrument’s contractual terms and conditions. Normal purchases and
sales of financial instruments are recorded on the transaction date.
When a financial asset or a financial liability is initially recognised in
the financial statements, it is valued at fair value.
Financial assets are derecognised when the contractual right to the
cash flow from the financial asset expires, or when the company
transfers the financial asset to another party in a transaction by which
all, or virtually all, the risk and reward associated with ownership of
the asset is transferred.
Financial liabilities are derecognised in the statement of financial
position when they cease to exist, i.e. once the contractual liability
has been fulfilled, cancelled or has expired.
Financial assets at fair value through profit or loss
Financial assets and liabilities are classified at fair value through p
rofit or loss if they are included in a portfolio that is measured and
evaluated regularly at fair value. Protector holds an investment
portfolio that is designated at fair value at initial recognition, and that
is managed and evaluated regularly at fair value. This is according to
the Board of Directors’ approved risk management and investment
strategy.
Financial assets that are booked at fair value through profit or loss are
booked at fair value when acquired and transaction costs are
allocated in the accounts. Financial assets with fair value through
profit or loss are considered to represent fair value once they appear
in the statement of financial position for the first time.
Financial liabilities at amortised cost
Financial liabilities are measured at amortised cost using an eective
interest method. Transaction costs related to the issue of the loan
are included in the amortised cost. Where the time horizon for the
maturity date is relatively short, the nominal interest rate is used to
calculate amortised cost.
In the category of financial liabilities at amortised cost, subordinated
loan capital is included.
Investments in associated companies
Investments in associated companies are accounted for using the
equity method.
Dividend
Dividend from investments is recognised when the company has an
unconditional right to receive the dividend. Dividend payments is
recognised as a liability at the time when the General Meeting
approves the payment of the dividend.
Provisions
Provisions are recognised when the company has a legal or
constructive obligation as a result of a past event, it is probable that
this will result in the payment or transfer of other assets to settle the
obligation, and a reliable estimate can be made of the amount of the
obligation.
Information about contingent assets are disclosed where an inflow
of economic benefits is probable. Information about a contingent
liability is disclosed unless the possibility of a capital outflow is
remote.
Pensions
Protector has country-specific defined contribution pension
schemes. A defined contribution pension scheme means that the
company pays an annual contribution to the employees’ collective
pension savings. The future pension will depend on the size of the
contribution and the annual return on the pension savings. The
company has no further obligation related to work eort delivered
after the annual contribution has been paid. There is no provision for
accrued pension obligations in such schemes. Defined contribution
pension plans are expensed directly.
Tax
The tax expense in the income statement consists of payable tax for
the accounting period, and the period’s changes in deferred tax. In
the accounting period, we have used 25% on deferred tax and on
payable tax.
Deferred tax is calculated of the temporary dierences between the
tax bases of assets and liabilities and their carrying amounts in the
financial statements, together with tax loss carried forward at the
end of the fiscal year. Temporary tax increases or decreases, which
are reversed or may reverse within the same period, are balanced.
Deferred tax assets are recorded in the statement of financial
position when it is more likely than not that the tax assets will be
utilized.
Tax is recognised in the income statement, except to the extent that
it relates to items recognised in the total comprehensive income,
when it is recognised it the total comprehensive income.
Discontinued operations
Protector presents discontinued operations on separate lines in the
income statement and balance sheet when the relevant business
on the reporting date has been decided to sell or liquidate. The
compa¬rative figures are restated accordingly. Specification of the
individual items are included in a separate note.
Cash flow statement
Cash flows from operating activities are presented according to the
direct method, which gives information about material classes and
payments.
36 2021 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 2 CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS
The preparation of the financial statements IFRS and the application
of the adopted accounting policies require that management make
assessments, prepare estimates and apply assumptions that aect
the carrying amounts of assets and liabilities, income and expenses.
The estimates and the associated assumptions are based on
experience and other factors that are assessed as being justifiable
based on the underlying conditions. Actual figures may deviate from
these estimates. Changes in accounting estimates are recognised in
the period the estimates are revised if the change only aects this
period, or both in the period the estimates change and in future
periods if the changes aect both the existing and future periods.
The accounting policies that are used by Protector in which the
assessments, estimates and prerequisites may deviate significantly
from the actual results are discussed below.
Financial assets at fair value
There will be uncertainty associated with pricing of financial
instruments particularly related to instruments that are not priced
in an active market. See note 9.
Technical provisions
Use of estimates in calculation of technical provisions is primarily
applicable for claims provisions. Insurance products are generally
divided into two main categories: lines with short or long settlement
periods. The settlement period is defined as the duration between a
loss and/or notification date reported and settlement date. Produ-
cts with short settlement periods are e.g. property insurance, while
products with long settlement periods primarily involve personal and
liability lines of business. The uncertainty in the estimates of claims
provisions is highest for products with long settlement periods.
For products with long settlement periods the risk is linked to the
fact that the total claim costs must be estimated based on experience
and empirical data. For certain personal lines products, it may take 10
to 15 years before all the claims that occurred in a particular calendar
year are reported to the company. In addition, there will be many
instances where the reported information is inadequate to calculate
correct claims provisions. This may be due to ambiguity concerning
the causal relationship and uncertainty about the injured party’s
future work capacity etc. Many personal injury claims are tried in
the court system, and the level of compensation for such claims has
increased over time. This will also be a consequence for claims that
occurred in previous years which have not yet been settled. The risk
linked to provisions for personal lines of business is thus eected by
external conditions. To reduce this risk, the company calculates its
claims related liabilities based on various methods and ensures that
the registered provisions linked to ongoing claims are updated at all
times based on the current calculation rules.
Claims provisions consist of RBNS (Reported But Not Settled), IBNR
(Incurred But Not Reported) and ULAE (Unallocated Loss Adjustment
Expenses). RBNS are made on single claims level, and are based on
standard reserves or claims handler’s assessments, based on available
information related to specific claims.
IBNR are estimated based on recognized actuarial models. Models
applied are mainly variations based on Bornhuetter-Ferguson and
Chain Ladder methodologies. Bornhuetter-Ferguson is mainly used
for products with long settlement periods, while Chain Ladder is also
used for products with short settlement periods. The volume and
period of exposure are assumed to be sucient for most lines of
business in Norway, to estimate a run-o pattern based on company
data. Market data combined with own experience base is used to
estimate a complete settlement pattern for insurance industries
with assumed longer settlement time than own experience basis.
This mainly applies to occupational injury insurance in Denmark
and Finland, as well as liability industries in the UK. The models are
used as guiding calculating tools and are always subject to a fairness
assessment. Gross IBNR are estimated per combination of accident
year / segment / line of business / country. Net IBNR are calculated
proportionally to the net premium where there are ceded premium.
IBNR are in general set on aggregated portfolio level. A few claims
have explicit IBNR, set on a single claim basis.
ULAE are the company’s estimate of the cost related to future claims
handling, and is not yet allocated to the reserve for each case. ULAE
are estimated based on methodology and parameters developed and
distributed by the Norwegian FSA.
No discounted values are used for the accounting technical
provisions.
Contingent liabilities
Protector operates an extensive business in Norway and abroad,
and may become a party to litigations. Accounting for contingent
liabilities is assessed in each case and based on legal assessments.
See note 26.
NOTE 3 INSURANCE RISK
The risk in any insurance contract is the probability that the insured
event occurs and the uncertainty of the amount of the resulting
claim. By the very nature of an insurance contract, this risk is random
and must therefore be estimated.
Factors that have a negative impact on insurance risk include lack of
risk diversification in terms of type and amount of risk, geographical
location and type of industry covered.
Protector operates primarily in the Scandinavian market and in
Finland and UK. Protector covers all classes of business within
general insurance. Protector seeks to diversify the insurance
portfolio to reduce the variability of the expected results.
Premium risk
Premium risk is the risk related to whether charged premiums are
sucient to cover payable liabilities in respect of insurance contracts
Protector enters into.
This risk is assessed and managed on the basis of statistical analysis of
historical experience for the various lines of business. The insurance
premium must be sucient to cover expected claims, but also
comprise a risk premium equal to the return on the part of the
company’s capital that is used to protect against random fluctuations.
All other factors equal, this means that lines of business which, from
experience, are subject to major fluctuations, must include a larger
risk premium.
Reinsurance is used to reduce the underwriting risk in areas where
this is particularly required.
The company has clearly specified guidelines for which types of
insurance risks, as well as which limits of liability that can be
written. Underwriting limits are in place to ensure that appropriate
risk selection criteria are applied and to ensure that accepted risks
are within the terms and conditions of the company’s reinsurance
contracts. Protector’s reinsurance contracts which are a combination
of quota share and XL agreements, further reduces the risk exposure.
Insurance risks are considered moderate with the reinsurance cover
the company has in place.
372021 PROTECTOR FORSIKRING ANNUAL REPORT
The calculation of provisions for claims will always be subject to
considerable uncertainty. Historically, many insurers have experienced
substantial positive as well as negative impacts on profit (run-o) resulting
from reserving risk and this may also happen in the future.
Reserving risk is managed by pursuing a reserving policy which ensures
that the process for determining provisions for claims is updated and
aligned at all times. This includes that it is based on an underlying model
analysis, and that internal control calculations and evaluations are made.
CASH FLOW CONNECTED TO CLAIMS PROVISIONS FOR OWN ACCOUNT
Future cash flow related to claims incurred
[1.000 NOK] At
31. December 2021 0 - 5 years
5 - 10
years
11 - 15
years
16 - 20
years
More than
20 years
Claims provisions for
own account 5 431 908 4 154 645 916 380 212 587 71 371 76 925
GROSS CLAIMS DEVELOPMENT
[1.000 NOK] 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 Total
2012 808 829 808 829
2013 787 758 1 157 525 1 945 284
2014 788 515 1 144 521 1 435 072 3 368 108
2015 792 037 1 145 918 1 400 422 1 793 811 5 132 188
2016 711 408 1 124 848 1 447 439 1 744 304 2 288 759 7 316 758
2017 737 271 1 087 996 1 390 333 1 722 230 2 359 937 3 554 617 10 852 384
2018 727 217 1 074 835 1 353 262 1 708 699 2 341 456 3 483 932 3 882 631 14 572 031
2019 705 575 1 065 100 1 330 017 1 728 158 2 410 805 3 505 709 3 991 883 4 318 733 19 055 979
2020 696 737 1 066 438 1 379 293 1 798 728 2 551 554 3 535 339 4 104 664 4 329 862 4 018 661 23 481 276
Estimated amount as at
31.12.2021
698 434 1 054 902 1 382 305 1 847 398 2 535 526 3 531 747 4 197 467 4 283 950 3 978 961 3 992 646 27 503 337
Total disbursed 664 121 975 395 1 191 595 1 476 985 2 020 716 2 606 971 3 335 580 3 166 243 2 524 915 1 532 887 19 495 407
Provisions for claims 34 313 79 506 190 710 370 412 514 811 924 776 861 888 1 117 707 1 454 046 2 459 759 8 007 929
Provisions for claims from
claims prior years (before
2012)
34 413
Provision for indirect claims
handling costs (ULAE)
361 760
Total provisions for claims 8 404 102
Reserve risk
Once the policy period expires, the insurance risk relates to the
provisions which are set aside to cover future payments on claims
incurred. Clients may report claims with a certain delay. Depending
on the complexity of the claim, a shorter or longer period of time
may pass until the amount of the claim has been finally calculated.
This may be a prolonged process particularly for personal injuries.
Even when the claim has been settled, there is a risk that it will be
resumed at a later date and trigger further payments.
The size of the claims provisions is determined both through
individual assessments and actuarial calculations. At 31 December
2021, the claims provisions amounted to NOK 5,432 million for own
account.
The duration of the provisions, that is, the average duration of
provisions being settled to clients, was 3.6 years at 31 December
2021. 1%-point increases in inflation will result in a growth in claims
provisions of NOK 197 million. The table below shows how future cash
flow is related to provisions for outstanding claims for own account at
31 December 2021.
38 2021 PROTECTOR FORSIKRING ANNUAL REPORT
EFFECT ON PROFIT BEFORE TAX NOK 1.000 2021 2020
1 % change in insurance-related operating expenses 4 876 4 710
1 % change in claims incurred 38 101 39 014
1 % - point change in combined ratio 49 207 46 135
1 % - point change in inflation 197 388 298 643
The size of claims provisions
Insurance events are random, and the actual number and amount
of claims and benefits will vary from year to year from the level
established using statistical techniques. Experience shows that the
larger the portfolio of similar insurance contracts, the smaller the
relative variability of the expected outcome will be.
The frequency and severity of claims can be aected by several
factors. The dierent factors will depend on the products, or lines of
business considered. An increase in the frequency of claims can be
due to seasonal eects and more sustainable eects. In some lines
of businesses, with relatively few claims, severe claims may heavily
influence the result. In most lines of businesses, the underlying
development of the severity of claims is influenced by inflation.
See the eect on profit before tax (for own account) in the
sensitivity analyses below for 1% change in operating expenses,
1% change in claims incurred,1%-point change in combined ratio and
1%-point change in inflation.
Market risk
Market risk is the risk of loss on open positions in financial instruments as a result of changes in market variables and / or market conditions
within a specified time horizon. Market risk is therefore the risk of price changes in the financial markets, which aect the value of the
company’s financial instruments.
An increase of one percent in interest rates will lead to a reduction in the portfolio of bonds and other fixed-income securities by an estimate
of NOK 44.7 million before tax. This corresponds to an interest rate sensitivity of about 0.37 percent.
Foreign exchange risk
Foreign exchange risk is defined as the financial loss resulting from a fluctuations in currency exchange rates. The company has an exposure to
foreign exchange risk through its investments.
Some of the investments in bonds and equities are in foreign currency, mainly in EUR, DKK, SEK and GBP.
Generally, foreign exchange risk in the investment portfolio is hedged close to 100 percent, within permitted limit of +/- five percent per
currency.
[1.000 NOK] At 31. December 2021
Less than one
year
1 - 3 years More than 3 years Total cash flow
Total carrying
amount
Subordinated loan capital*) 588 502 81 080 908 246 1 577 828 1 384 664
Foreign exchange derivatives 26 146 26 146 26 146
Liabilities 3 127 175 3 127 175 3 127 175
Total financial liabilities 3 741 823 81 080 908 246 4 731 149 4 537 985
*)The cash flow is calculated up to the first call
Cash flow for financial liabilities grouped by maturity
NOTE 4 FINANCIAL RISK
Liquidity risk
Liquidity risk in an insurance company is mainly related to the inability to meet payments when due.
The company’s financial assets are, in addition to bank deposits, mainly invested in liquid fixed-income securities and shares.
The liquidity risk is therefore limited. Premium income is paid up front, and claims are paid out at a later stage.
Future payments are not based on contractual payment dates, but rather when claims arise and how long the claims handling takes.
392021 PROTECTOR FORSIKRING ANNUAL REPORT
Rating Investments allocated per rating category
[1.000 NOK] 2021 2020
Bonds and other fixed-income securities
AAA 3 423 642 3 101 944
AA 186 161 10 967
A 470 341 622 852
BBB 435 861 601 033
BB 67 538 176 688
No rating 3 670 970 4 086 041
Totalt bond by rating 8 254 514 8 599 526
Bond fund not managed by Protector 1 721 257 1 009 423
Total bonds and other fixed-income securities 9 975 771 9 608 949
Bank deposits related to investment portfolio
AA 422 622 258 294
A 1 264 254 1 459 020
BBB 65 646 40 082
No rating 350 978 273 249
Totalt bank deposits related to investment portfolio 2 103 501 2 030 646
Protector’s main market is Nordic bonds where there is a high proportion of unrated issuers / securities.
The weighted average for the bond portfolio is assessed at investment grade where the average of the rated securities is higher and the
unrated ones are lower than the average.
Bank deposits associated with the investment portfolio mainly consist of restricted bank deposits with 31 days ’notice, and with 31 days’
notice for a change in interest margin. It is not possible to make any deposits or withdrawals during the term. The interest rate is adjusted
daily in accordance with NIBOR3M.
The company manages the investment portfolio in compliance with Solvency II, cf. Art 132 (”Prudent Person Principle”) and the Financial
Undertakings Act, cf. § 13-10 which requires emphasis on prudent funding, safety, risk diversification and income, and adapting the
investment management accordingly to changes in risk related to the dierent business areas.
Qualitative and quantitative limits for the company’s AUM is specified in the investment management mandate is reviewed, updated and
approved by the Board of Directors at least once a year, or with a higher frequency if needed.
The compliance of the requirements of investment management mandate is monitored internally, and is reported internal in the company
and to the Board of Directors on regular basis.
The company have established an ORSA-process and risk reporting that among other things monitors and reports the company’s risk
exposure to the Board of Directors.
40 2021 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 5 SEGMENT INFORMATION
Total
Norway
2
Sweden Denmark UK Finland
[1.000 NOK] 2021 2020 2021 2020 2021 2020 2021 2020 2021 2020 2021 2020
Gross written premiums
1
1 415 046 1 382 605 1 820 477 1 607 426 918 677 972 504 1 618 145 1 327 792 178 227 225 996 5 950 571 5 516 322
Gross premiums earned
1 398 303 1 443 433 1 749 251 1 605 185 880 189 982 997 1 460 516 1 130 990 257 817 216 957 5 746 076 5 379 562
Gross claims incurred
(1 088 567) (1 170 485) (1 038 146) (1 269 108) (904 643) (1 105 963) (1 237 627) (722 110) (199 414) (156 954) (4 468 397) (4 424 620)
Earned premiums, net of reinsurance
1 245 353 1 292 632 1 512 322 1 401 905 761 435 861 121 1 170 932 863 837 230 694 194 018 4 920 737 4 613 513
Other insurance-related income
3 978 4 986 367 457 532 443 2 183 8 588 1 656 5 035 8 716 19 510
Claims incurred, net of reinsurance
(1 021 827) (1 036 188) (949 203) (1 119 342) (631 268) (991 252) (1 027 591) (610 976) (180 174) (143 612) (3 810 063) (3 901 370)
Sales costs
(56 598) (66 448) (138 470) (141 004) (26 990) (22 321) (135 456) (97 390) (4 151) (4 169) (361 665) (331 332)
Administration costs
(49 020) (58 003) (75 851) (63 440) (46 935) (43 851) (74 629) (48 895) (10 179) (7 097) (256 615) (221 286)
Commission from reinsurers
16 501 45 189 59 961 24 598 21 061 (16 527) 28 107 23 880 5 071 4 467 130 701 81 607
Other insurance-related expenses
(14 868) (1 123) 788 (1 792) (13 816) (5 904) (8 386) (2 897) (1 129) (2 334) (37 410) (14 049)
Technical result
123 519 181 046 409 916 101 382 64 020 (218 290) (44 841) 136 146 41 787 46 307 594 401 246 591
Other income/expenses
(57 680) (63 837) (788) (479) 27 (1 166) 2 084 (1 787) (31) 295 (56 388) (66 973)
Net financial income
758 345 770 023 98 894 84 108 (1 430) 3 724 6 365 14 812 16 151 (7 468) 878 325 865 199
Profit before tax
824 184 887 232 508 021 185 011 62 618 (215 732) (36 392) 149 172 57 906 39 135 1 416 338 1 044 818
Claims ratio, net of reinsurance
1
82,1 % 80,2 % 62,8 % 79,8 % 82,9 % 115,1 % 87,8 % 70,7 % 78,1 % 74,0 % 77,4 % 84,6 %
Expense ratio, net of reinsuranc
1
7,2 % 6,1 % 10,2 % 12,8 % 6,9 % 9,6 % 15,5 % 14,2 % 4,0 % 3,5 % 9,9 % 10,2 %
Combined ratio, net of reinsurance
1
89,2 % 86,3 % 73,0 % 92,7 % 89,8 % 124,7 % 103,3 % 84,9 % 82,1 % 77,5 % 87,3 % 94,8 %
Claims ratio gross
1
77,8 % 81,1 % 59,3 % 79,1 % 102,8 % 112,5 % 84,7 % 63,8 % 77,3 % 72,3 % 77,8 % 82,2 %
Cost ratio gross
1
7,6 % 8,6 % 12,3 % 12,7 % 8,4 % 6,7 % 14,4 % 12,9 % 5,6 % 5,2 % 10,8 % 10,3 %
Combined ratio gross
1
85,4 % 89,7 % 71,6 % 91,8 % 111,2 % 119,2 % 99,1 % 76,8 % 82,9 % 77,5 % 88,5 % 92,5 %
¹ Defined as alternative performance measure (APM). APMs are described on www.protectorforsikring.no in document named APMs Protector Forsikring 2021.
² Does not include discontinued operations (change of ownership).
412021 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 6 PREMIUMS AND CLAIMS
[1.000 NOK]
Medical
expense
insurance
Income
protection
insurance
Workers’
compen-
sation
insurance
Motor
vehicle
liability
insurance
Other
motor
insurance
Marine,
aviation
and
transport
insurance
Fire and
other
damage to
property
insurance
General
liability
insurance
Miscel-
laneous
financial
loss
Direct
business
and
accepted
proportional
reinsurance
Group life Total
PREMIUM INCOME
1,2
Gross premiums written 191 850 133 044 321 103 796 692 1 284 936 16 118 2 347 274 533 234 1 835 5 626 087 324 484 5 950 571
Reinsurers’ share of gross premiums written (18 104) (13 405) (41 209) (101 514 ) (123 724) (1 561) (387 105) (105 759) (179) (792 561 ) (32 656) (825 217)
Premiums written for own account 173 746 119 639 279 894 695 178 1 161 212 14 557 1 960 169 427 475 1 656 4 833 526 291 828 5 125 354
PREMIUM EARNED
Gross premiums earned 189 866 134 054 402 972 738 336 1 237 243 15 611 2 210 048 495 910 1 792 5 425 832 320 244 5 746 076
Reinsurers’ share of gross premiums earned (18 104) (13 405) (41 209) (101 514) (123 724) (1 561) (385 790) (107 195) (179) (792 683) (32 656) (825 339)
Premiums earned for own account 171 762 120 649 361 763 636 822 1 113 518 14 050 1 824 258 388 715 1 613 4 633 149 287 588 4 920 737
CLAIMS
Gross claims incurred 202 823 172 123 489 194 1 017 701 563 636 940 1 148 739 571 386 158 4 166 701 301 696 4 468 397
Reinsurers’ share of gross claims incurred (19 796) (25 623) (127 028) (147 358) (54 818) (93) (112 382) (142 107) (16) (629 220) (29 113) (658 334)
Claims incurred, net of reinsurance 183 026 146 500 362 167 870 343 508 818 846 1 036 357 429 280 142 3 537 480 272 583 3 810 063
GROSS CLAIMS INCURRED
Occurred this year 174 783 144 809 316 250 830 255 755 438 7 249 1 345 749 426 195 592 4 001 320 300 446 4 301 766
Occurred previous years 28 040 27 315 172 944 187 446 (191 802) (6 310) (197 011) 145 192 (433) 165 381 1 250 166 631
Total for the accounting year 202 823 172 123 489 194 1 017 701 563 636 940 1 148 739 571 386 158 4 166 701 301 696 4 468 397
CLAIMS INCURRED NET OF REINSURANCE
Occurred this year 156 845 130 333 284 228 712 514 679 950 6 525 1 201 184 352 869 532 3 524 982 270 304 3 795 286
Occurred previous years 26 181 16 167 77 939 157 829 (171 132) (5 679) (164 827) 76 410 (390) 12 498 2 279 14 777
Total for the accounting year 183 026 146 500 362 167 870 343 508 818 846 1 036 357 429 280 142 3 537 480 272 583 3 810 063
TECHNICAL PROVISIONS GROSS
Provisions for unearned premiums 25 006 36 199 (115 749) 244 658 328 302 3 998 812 841 185 603 43 1 520 901 54 563 1 575 464
Provisions for claims 359 754 630 870 2 971 139 1 250 025 168 505 7 423 1 269 773 1 612 368 503 8 270 360 133 743 8 404 103
Technical provisions gross 384 760 667 069 2 855 389 1 494 683 496 808 11 420 2 082 614 1 797 971 546 9 791 260 188 306 9 979 567
TECHNICAL PROVISIONS NET OF REINSURANCE
Provisions for unearned premiums 22 031 32 471 (104 174) 220 192 295 472 3 598 722 306 157 333 38 1 349 268 49 107 1 398 375
Provisions for claims 320 983 535 852 1 166 387 1 037 467 151 655 6 680 1 120 594 973 105 453 5 313 176 118 731 5 431 908
Technical provisions net of reinsurance 343 014 568 323 1 062 213 1 257 659 447 127 10 278 1 842 901 1 130 437 491 6 662 444 167 838 6 830 282
1
Premiums comprise of insurance premiums in Norway, Sweden, Denmark, Finland and UK. See note 5 for segment information.
2
Defined as alternative performance measure (APM). APMs are described on www.protectorforsikring.no in document named APMs Protector Forsikring 2021.
General insurance Life insurance
42 2021 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 7 INTANGIBLE ASSETS
[1.000 NOK] 2021 2020
Costs as at 01.01. 157 255 123 589
Convention dierence (401) 1 262
Additions 33 919 32 441
Write-downs (37)
Costs as at 31.12 190 773 157 255
Accumulated depreciation at 31.12 (113 308) (99 361)
Write-downs 37
Intangible assets connected to discontinued operations 4 128 4 241
Net book value as at 31.12 73 336 53 690
Annual depreciationr 14 345 14 826
Intangible assets consist of in-house developed insurance systems and are depreciated on a straight-line basis over the expected useful life.
Expected useful life (years) 3-8 3-8
NOTE 8 PROPERTY AND TANGIBLE FIXED ASSETS
[1.000 NOK] Oce
machinery
Furniture and
fixtures
Art 2021 2020
Cost as at 01.01 56 433 24 177 216 80 826 80 912
Currency dierence (500) (234) (734) 1 051
Additions 18 342 555 18 897 9 231
Scrapping (21 408) (1 300) (22 708)
Disposals (10 368)
Cost as at 31.12 52 866 23 198 216 76 280 80 826
Accumulated depreciation at 31.12 (30 027) (12 260) (42 287) (50 382)
Net book value as at 31.12 22 839 10 939 216 33 994 30 444
Annual depreciation 11 899 3 254 15 153 13 951
Fixed assets are depreciated on a straight-line basis over the assets expected useful life. Artworks are not depreciated.
Expected useful life (years) 3-5 7
432021 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 7 INTANGIBLE ASSETS
[1.000 NOK] 2021 2020
Costs as at 01.01. 157 255 123 589
Convention dierence (401) 1 262
Additions 33 919 32 441
Write-downs (37)
Costs as at 31.12 190 773 157 255
Accumulated depreciation at 31.12 (113 308) (99 361)
Write-downs 37
Intangible assets connected to discontinued operations 4 128 4 241
Net book value as at 31.12 73 336 53 690
Annual depreciationr 14 345 14 826
Intangible assets consist of in-house developed insurance systems and are depreciated on a straight-line basis over the expected useful life.
Expected useful life (years) 3-8 3-8
NOTE 9 INVESTMENTS
[1.000 NOK] Book value
31.12.21
Fair value
31.12.21
Book value
31.12.20
Fair value
31.12.20
Shares in associated companies 138 377 174 128 - -
Shares 1 982 711 1 982 711 1 794 922 1 794 922
Bonds and other fixed-income securities 9 975 771 9 975 771 9 608 949 9 608 949
Financial derivatives 102 300 102 300 53 654 53 654
Bank deposits related to investments 2 103 501 2 103 501 2 030 646 2 030 646
Total financial assets at fair value 14 302 660 14 338 410 13 488 170 13 488 170
Financial assets discontinued operations 1 141 891 1 144 745 1 451 730 1 451 730
Financial assets continued operations 13 160 769 13 193 665 12 036 440 12 036 440
Financial derivatives 26 146 26 146 (61 402) (61 402)
Other financial liabilities - - (4 672) (4 672)
Total financial liabilities at fair value 26 146 26 146 (66 075) (66 075)
[1.000 NOK] Currency Fair value Identification no.
Norwegian companies
Amsterdam Commodities N.V. EUR 139 580
Atos SE EUR 62 110
BankNordik P/F DKK 201 477
Christian Berner Tech Trade AB SEK 16 575
Columbus A/S DKK 54 932
Danske Bank A/S DKK 104 986
Elanders AB Class B SEK 300 013
eWORK Group AB SEK 224 880
Fairfax Financial Holdings Lim CAD 72 108
Forsikringsakademiet DKK 50
FBD Holdings PLC EUR 218 209
Indus Holding AG EUR 109 942
JOST Werke AG EUR 9 809
Jyske Bank A/S DKK 263 739
Lassila And Tikanoja EUR 1 868
NRC Group ASA NOK 42 944 910686909
Origin Enterprises PLC ORD EUR 66 131
Projektengagemang Sweden AB se SEK 72 355
SAF Holland SA EUR 11 013
Scandi Standard AB SEK 9 989
Total shares 1 982 711
The share portfolio consist of shares listed on the stock exchange in Norway, Sweden, Denmark, Finland, Ireland and Canada.
Forsikringsakademiet is not listed. The share portfolio is diversified, but aected by fluctuations in the stock market, in addition to the regular
development in each company.
FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS
SHARES
Investment in associated companies
[1.000 NOK] Place of business Ownership Result Book value
31.12.21
B3 Consulting Group AB (publ.) Stockholm 25,7 % 11 766 138 377
44 2021 PROTECTOR FORSIKRING ANNUAL REPORT
BONDS AND OTHER FIXED-INCOME SECURITIES
[1.000 NOK] Fair value Duration
Government bonds etc. 460 384 0,87
Corporate bonds etc. 7 794 129 0,36
Bond fund 1 721 257 0,55
Total bonds and other fixed-income securities year 2021 9 975 771 0,42
- of this, subordinated loan capital in other companies 2021 315 693 0,26
Total bonds and other fixed-income securities year 2020 9 608 949 0,44
- of this, subordinated loan capital in other companies 2020
639 009 0,29
Average yield adjusted for currency hedging eect is 2.2 %. Average interest rate is future cash flows (coupon disbursements and payments
on principal amount) discounted with expected market rate for the security concerned at the particular cash flow points in time.
[1.000 NOK] Financial assets at fair value through profit or loss
Level 1 Level 2 Level 3 Total
Shares 502 943 1 479 768 1 982 711
Bonds and other fixed-income securities 9 975 771 9 975 771
Bank deposits 2 103 501 2 103 501
Derivatives:
Foreign exchange contracts 80 528 80 528
Options 21 773 21 773
Total assets year 2021 2 606 444 11 557 839 - 14 164 283
Total assets year 2020 2 279 059 11 209 059 52 13 488 170
[1.000 NOK] Financial liabilities at fair value through profit or loss Level 1 Level 2 Level 3 Total
Foreign exchange contracts (26 146) (26 146)
Total financial liabilities year 2021 (26 146) - (26 146)
Total financial liabilities year 2020 - (61 402) - (61 402)
[1.000 NOK] Financial liabilities at amortized cost Level 1 Level 2 Level 3 Total fair
value
Total book
value
Subordinated loan capital (1 384 664) (1 384 664) (1 384 664)
Total financial liabilities year 2021 (1 384 664) (1 384 664) (1 384 664)
Total financial liabilities year 2020 (1 473 035) (1 473 035) (1 473 035)
VALUATION OF FINANCIAL ASSETS AND LIABILITIES
The fair value of listed investments is based on the current sales price. Financial instruments measured at fair value are valued on a daily basis.
Directly observable prices in the market are used as far as possible. The valuations for the dierent types of financial instruments are based on
recognised methods and models.
Level 1: Financial instruments valued on the basis of quoted prices for identical assets in active markets
This category encompasses listed equities that over the previous three months have experienced average daily trading equivalent to
approximately NOK 20 million or more. Based on this, the equities are regarded as suciently liquid to be included at this level. Bonds,
certificates or equivalent instruments issued by national governments are generally classified as level 1.
Level 2: Financial instruments valued on the basis of observable market information not covered by level 1
This category encompasses financial instruments that are valued on the basis of market information that can be directly observable or
indirectly observable. Market information that is indirectly observable means that the prices can be derived from observable related markets.
Level 2 includes shares or equivalent equity instruments for which market prices are available, but where the volume of transactions is too li-
mited to fulfil the criteria in level 1. Shares in this level will normally have been traded during the last month. Bonds and equivalent instruments
are generally classified in this level. Foreign exchange derivatives are classified as level 2. Fund investments are generally classified as level 2.
Level 3: Financial instruments valued on the basis of information that is not observable in accordance with level 2
If one or more of the key parameters in a valuation model is not based on observable market data, the instrument must be reported in this
category.
452021 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 10 RECEIVABLES
[1.000 NOK] 2021 2020
Receivable tax 17 821 26 851
External claims handlers 37 845 10 545
Other receivables 39 591 74 875
Total 95 258 112 271
NOTE 12 PREPAID EXPENSES AND DEFERRED INCOME
[1.000 NOK] 2021 2020
Prepaid expenses 218 579 273 627
Accrued unbilled premium 243 955 231 666
Total 462 534 505 293
NOTE 11 RESTRICTED BANK DEPOSITS
[1.000 NOK] 2021 2020
Restricted bank deposits in connection with claims settlement 14 884
Employee withholding tax 8 769 8 452
Total 8 769 23 337
46 2021 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 13 SHARE CAPITAL AND SHAREHOLDER INFORMATION
Share capital consists of: No.of shares Face value Capital
A-shares (each share has one vote) 82 500 000 1 82 500 000
Protector Forsikring ASA has 2 248 shareholders at 31.12.2021.
List of the 20 major shareholders at 31.12.2021 No.of shares Ownership share
in percent
Awc AS 8 370 828 10,1 %
Stenshagen Invest AS 7 526 353 9,1 %
Verdipapirfond Odin Norden 6 367 205 7,7 %
Citibank Europe Plc 5 025 410 6,1 %
Verdipapirfondet Alfred Berg Gamba 3 850 053 4,7 %
Hvaler Invest AS 2 811 809 3,4 %
Clearstream Banking S.A. 2 510 639 3,0 %
Artel AS 1 800 000 2,2 %
Verdipapirfondet Alfred Berg Norge 1 676 386 2,0 %
Mp Pensjon Pk 1 533 301 1,9 %
Pershing Llc 1 513 303 1,8 %
Utmost Paneurope Dac 1 487 000 1,8 %
Danske Bank AS 1 159 321 1,4 %
Verdipapirfondet Alfred Berg Aktiv 1 141 128 1,4 %
Verdipapirfondet Nordea Norge Verdi 1 112 327 1,3 %
State Street Bank And Trust Comp 1 012 327 1,2 %
Johan Vinje As 937 841 1,1 %
Vevlen Gård As 937 454 1,1 %
Aat Invest As 900 000 1,1 %
Avanza Bank AB 858 890 1,0 %
Total 52 531 575 63,7 %
Protector Forsikring ASA 128 031 0,2 %
Other shareholders 29 840 394 36,2 %
Total number of shares 82 500 000 100,0 %
Shares owned by the board of directors and
their close relations, together with shares
owned by other senior executives and their
close relations at 31.12.2021 Identification No.of shares
Ownership share
in percent
Reeco AS Deputy Chairman, Arve Ree 600 000 0,7 %
Alsøy Invest AS Chairman of the Board, Jostein Sørvoll 502 751 0,6 %
Ditlev de Vibe Vanay Chief Financial Ocer 271 503 0,3 %
Hans Didring Deputy CEO 258 593 0,3 %
Henrik Golfetto Høye CEO 222 171 0,3 %
Steel City AS Board member, Kjetil Andreas Garstad 196 706 0,2 %
Dag Marius Nereng Chief Investment Ocer 107 571 0,1 %
Øvre Gjøvik Gård AS Deputy Chairman, Arve Ree 90 061 0,1 %
Leonard Bijl IT Director 7 340 0,0 %
Kjetil Andreas Garstad Board member 2 130 0,0 %
Fredrik Landelius Country Manager Sweden 1 843 0,0 %
Anders Blom Monberg Country Manager Denmark 1 768 0,0 %
Mathews Ambalathil Employees' representative 791 0,0 %
Stuart Winter Country Manager UK 568 0,0 %
Fredrik Haldor Øyan Deputy employees' representative 568 0,0 %
Total 2 264 364 2,7 %
472021 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 13 SHARE CAPITAL AND SHAREHOLDER INFORMATION
Share capital consists of: No.of shares Face value Capital
A-shares (each share has one vote) 82 500 000 1 82 500 000
Protector Forsikring ASA has 2 248 shareholders at 31.12.2021.
List of the 20 major shareholders at 31.12.2021 No.of shares Ownership share
in percent
Awc AS 8 370 828 10,1 %
Stenshagen Invest AS 7 526 353 9,1 %
Verdipapirfond Odin Norden 6 367 205 7,7 %
Citibank Europe Plc 5 025 410 6,1 %
Verdipapirfondet Alfred Berg Gamba 3 850 053 4,7 %
Hvaler Invest AS 2 811 809 3,4 %
Clearstream Banking S.A. 2 510 639 3,0 %
Artel AS 1 800 000 2,2 %
Verdipapirfondet Alfred Berg Norge 1 676 386 2,0 %
Mp Pensjon Pk 1 533 301 1,9 %
Pershing Llc 1 513 303 1,8 %
Utmost Paneurope Dac 1 487 000 1,8 %
Danske Bank AS 1 159 321 1,4 %
Verdipapirfondet Alfred Berg Aktiv 1 141 128 1,4 %
Verdipapirfondet Nordea Norge Verdi 1 112 327 1,3 %
State Street Bank And Trust Comp 1 012 327 1,2 %
Johan Vinje As 937 841 1,1 %
Vevlen Gård As 937 454 1,1 %
Aat Invest As 900 000 1,1 %
Avanza Bank AB 858 890 1,0 %
Total 52 531 575 63,7 %
Protector Forsikring ASA 128 031 0,2 %
Other shareholders 29 840 394 36,2 %
Total number of shares 82 500 000 100,0 %
NOTE 15 TAXES
[1.000 NOK] 2021 2020
THIS YEAR’S TAXES ARE DIVIDED BETWEEN
Payable tax 271 744 158 882
Correction previous years (12 007) (2 402)
Change in deferred tax (2 890) 21 322
Tax discontinued operations 14 569 17 055
Total tax continued operations 242 278 160 748
Computation of this years tax
Profit before tax 1 498 335 1 156 217
Other comprehensive income (37 515) 3 159
Permanent dierences (483 181) (438 745)
Changes in temporary dierences 11 560 (86 007)
Basis for the tax expense of the year 989 199 634 624
Payable tax 25% 247 300 158 656
Payable tax foreign operations 24 444 226
Payable tax from previous years (12 007) (2 402)
Payable tax 259 737 156 480
Temporary dierences 2021 2020 Changes
Fixed assets (3 579) (3 225) 355
Receivables (897) (904) (7)
Gain and loss account 1 264 2 065 801
Financial assets 138 870 108 729 (30 141)
Technical provisions 350 669 409 114 58 445
Pension liabilities - (17 892) (17 892)
Net temporary dierences 486 326 497 887 11 560
Deferred tax 25 % 121 582 124 472 (2 890)
Deferred tax/ deferred tax assets in the balance sheet (121 582) (124 472) 2 890
NOTE 14 PENSIONS
The company’s pension schemes meet the requirements of the law.
For employees in Norway, the pension scheme has previously been a defined benefit scheme. It was discontinued in 2015 and all employees
in Norway are now part of a defined contribution scheme where the contribution to the defined contribution pension is 5% of the defined
contribution basis between 1 and 7.1 G (G = the basic amount in the National Insurance Scheme), and 8% of the defined contribution basis
between 7.1 and 12 G.
In Sweden, the contribution to the defined contribution pension amounts to 4.5% of the salary up to 7.5 basic income amounts (Income base
amount, amounted to 68,200 in 2021) and 30% of the salary beyond this. Salary above MSEK 1,8 is not a part of pension basis. The UK oers
a defined contribution pension plan with Royal London to all eligible employees. The deposits amount to between 4% and 15% of the salary.
In Denmark, the contribution to the defined contribution pension is 15% of salary, and in Finland the contribution to the defined contribution
pension is 17.65% of salary.
The former CEO had an agreement on a top pension. In total, this scheme constituted a pension obligation of
NOK 15 million as of 31.12.2020. The amount, including accrued provisions in 2021, a total of NOK 16.7 million, has been paid out as a lump
sum in according to the pension agreement.
48 2021 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 16 OTHER LIABILITIES
[1.000 NOK] 2021 2020
Payables, operations 41 043 29 721
Payables, claims 32 341 13 363
Liabilities in connection to direct insurance 73 384 43 084
Reinsurance yet to be settled 2 238 317 934 027
Liabilities in connection to reinsurance 2 238 317 934 027
Allocation of employers contribution 11 403 11 800
Advance tax deduction 12 372 14 530
Unsettled within securities trades 4 672
Other liabilities 262 783 219 475
Other liabilities 286 557 250 477
Financial derivatives 26 146 61 402
Total liabilities 2 624 404 1 288 990
The company has no secured liabilities.
NOTE 17 ACCRUED EXPENSES AND DEFERRED INCOME
[1.000 NOK] 2021 2020
Bonus 209 931 126 342
Accrued vacation pay 30 890 28 666
Deferred income 230 790 211 302
RTV tax 46 019 39 649
Other accrued expenses 11 287 9 421
Total 528 917 415 381
RECONCILIATION OF TAX
[1.000 NOK] 2021 2020
Profit before taxes 25% 374 584 289 054
Permanent dierences 25% (120 795) (109 686)
Corrected tax previous years (12 007) (2 581)
Net paid tax for companies abroad 24 444 226
Calculated tax 266 226 177 013
Tax on other comprehensive income (9 379) 790
Total tax according to income statement 256 847 177 803
Tax discontinued operations 14 569 17 055
Total tax continued operations 242 278 160 748
492021 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 18 SALES EXPENSES
[1.000 NOK] 2021 2020
Internal payroll expenses 139 729 129 681
Commissions 221 935 201 651
Total 361 665 331 332
in % of overdue premium 6,1 % 6,0 %
NOTE 19 INSURANCERELATED ADMINISTRATIVE EXPENSES
[1.000 NOK] 2021 2020
Depreciations 29 498 28 124
Salary- and pensions costs (note 20) 594 521 555 149
Oce costs 41 223 39 589
Remunerations 24 348 30 587
Claims handling costs (transferred to gross claims paid) (301 723) (299 177)
Internal sales expenses (139 729) (129 681)
Internal administrative costs (66 511) (64 373)
Other insurance-related administrative expenses in discontinued operations 74 988 61 070
Total 256 615 221 286
[1.000 NOK] Auditing remuneration 2021
2020
Auditing (inclusive VAT) 1 335 1 959
Other certification services (including VAT) 27
Services regarding tax (inclusive VAT) 62 323
Other services outside auditing (inclusive VAT) 879 151
Total 2 304 2 432
NOTE 20 LABOUR EXPENSES, PENSIONS, NUMBER OF EMPLOYEES
[1.000 NOK] 2021 2020
Salaries 332 190 329 259
Bonus 124 449 102 296
Fees to the Board of Directors, Compensation Committee, Nomination Committee, Audit
Committee 2 995 2 826
Defined benefit pension costs 925 1 342
Defined contribution pension costs 27 276 24 522
Social security tax 82 744 68 617
Other payments 23 943 26 287
Total 594 521 555 149
Number of employees 2021 2020
Number of employees at 31.12. 411,0 427,0
Number of man-labour years at 31.12. 400,0 432,1
Average number of employees at 31.12. 415,8 408,9
Average number of man-labour years at 31.12. 406,9 420,9
50 2021 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 21 REMUNERATIONS TO SENIOR EXECUTIVES
[1.000 NOK]
Salaries
Variable
pay
3
Other
remu-
nerations
2
Paid-up
pension
premium
Total remu-
ne-rations
Senior executives
Sverre Bjerkeli Former CEO (Ended 04/09/21)
2
8 203 5 227 19 969 54 30 453
Henrik Golfetto Høye, CEO 4 675 3 069 11 924 75 19 743
Hans Didring, Deputy CEO 5 028 3 996 11 933 410 21 368
Ditlev De Vibe Vanay, CFO 3 166 1 432 4 73 4 674
Leonard Bijl , IT director 2 572 1 175 4 73 3 825
Dag Marius Nereng, CIO 3 350 1 034 6 74 4 464
Lars Krisitiansen, Country Manager Norway 1 819 72 4 72 1 967
Fredrik Landelius, Country Manager Sverige 1 863 720 11 415 3 010
Anders Blom Monberg, Country Manager Danmark 2 528 0 7 253 2 788
Stuart Winter, Country Manager UK 2 957 812 17 399 4 185
Total 36 162 17 536 40 882 1 898 96 478
Long-term bonus scheme
[1.000 NOK]
Number of
synthetic shares
allocated in 2021
Number of
synthetic shares
paid out in 2021
Holdings of
synthetic shares as
of 31.12.2021
Senior executives
Sverre Bjerkeli Ex CEO (Quit 04/09/21)
2
163 897 61 158 122 196
Henrik Golfetto Høye, CEO 95 070 35 934 74 946
Hans Didring, Deputy CEO 122 164 47 651 98 365
Ditlev De Vibe Vanay, CFO 54 953 16 787 38 167
Leonard Bijl , IT-Director 40 621 13 783 30 946
Dag Marius Nereng, CIO 26 782 12 040 24 437
Lars Krisitiansen, Country Manager Norway 4 195 839 3 356
Fredrik Landelius, Country Manager Sverige 22 503 8 588 18 471
Anders Blom Monberg, Country Manager Denmark
Stuart Winter, Country Manager UK 19 541 8 329 28 895
Total 549 724 205 109 439 779
¹ Other remunerations comprises of company car, telephone, insurance and other contractual benefits. Other benefits for Henrik Høye and
Hans Didring include the value of 200,000 shares in Protector Forsikring transferred on 1.1.2021 without consideration as part of a 3-year
incentive scheme..
2
Includes payment of Tophat pension and severance pay.
3
Paid out bonus long term bonus plan.
Guidelines for salaries and other remuneration as well as a report on remuneration to senior executives are published on the company’s web-
site www.protectorforsikring.no.
512021 PROTECTOR FORSIKRING ANNUAL REPORT
[1.000 NOK] ¹ Remunerations
The board
Jostein Sørvoll, Chairman of the board 590
Arve Ree, Deputy Chairman 500
Else Bugge Fougner, Board member 330
Kjetil Andreas Garstad, Board member 438
Randi Helene Røed, Board member 448
Mathews Ambalathil, Employees' representative 150
Kristine Røkeberg Nilsen, Employees' representative 150
Total 2 605
Nomination Committee
Per Ottar Skaaret, Chairman 48
Andreas Mørk, member 38
Vegard Søraunet, member 38
Total 123
¹ Remunerations paid out in accounting year 2021.
There were no loans granted or guarantees given to senior executives, other close related parties or members of governing bodies.
NOTE 22 NET FINANCIAL INCOME AND EXPENSES FROM FINANCIAL ASSETS
[1.000 NOK] 2021 2020
Net financial income from financial assets
Income from investments in associated companies 11 766
Interest income 208 947 264 910
Dividend shares 151 494 12 325
Unrealised gains/losses on financial assets (23 724) 616 828
Gains/losses from realisation of financial assets 674 441 141 262
Administrations expenses on financial assets (68 390) (65 773)
Net financial income 954 534 969 552
Financial income discontinued operations 76 208 104 353
Financial income continued operations 878 325 865 199
NET FINANCIAL INCOME DIVIDED BY ASSET CLASS
Income from investments in associated companies 11 766
Interest income from financial assets at fair value through profit or loss 208 947 264 910
Dividend 151 494 12 325
Net gains / (loss) from shares 566 584 432 975
Net gains / (loss) from bonds and other fixed-income securities 68 850 347 197
Net gains / (loss) from foreign exchange contracts 15 283 (22 081)
Administration expenses (68 390) (65 773)
Total net income and gains/ (loss) from financial assets at fair value through profit or loss 954 534 969 552
Financial income discontinued operations 76 208 104 353
Financial income continued operations 878 325 865 199
52 2021 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 23 EARNINGS PER SHARE
Earnings per share is calculated by dividing the profit for the year assigned to the company’s shareholders at a weighted average number of
outstanding ordinary shares throughout the year, net of treasury shares.
[1.000 NOK] 2021 2020
Profit for the year assigned to the company’s shareholders 1 203 973 981 573
Weighted average number of shares 82 351 250 81 850 429
Earnings per share 14,62 11,99
Earnings per share continued operations [1.000 NOK] 2021 2020
Profit for the year assigned to the company’s shareholders 1 136 554 887 230
Weighted average number of shares 82 351 250 81 850 429
Earnings per share 13,80 10,84
NOTE 24 SOLVENCY POSITION
The company calculates solvency margin using standard formula. Solvency margin is ratio of the company’s eligible solvency capital to its
solvency capital requirement.
Solvency capital can be classified into three tiers. Solvency II regulations define if capital instruments belong to tier 1, 2 or 3 and any limits
which apply for use of the capital in dierent tiers for coverage of solvency capital requirement. The company had no capital in tier 3 at
31.12.2021.
Available and eligible own fund
[1.000 NOK]
2021 2020
BASIC OWN FUNDS AS FORESEEN IN ARTICLE 68 IN THE ANEX OF 21ST DECEMBER 2015 REGULATION NR. 1807 REGARDING
SUPLEMENTING RULES TO SOLVENCY II REGULATION
Tier 1 - unrestricted 2 792 448 2 462 858
Tier 1 - restricted 493 348 349 734
Tier 2 1 008 445 1 212 838
Total basic own funds 4 294 241 4 025 430
The company’s own funds consist of basic own funds only. Basic own funds consist of statutory equity adjusted for valuation dierence
between Solvency II and statutory value of assets and liabilities plus subordinated loan capital. Unrestricted T1 capital constituted 65 % (61 %)
of the total capital.
Tier 1 restricted capital constituted 11% (9 %). Tier 2 capital constituted 23% (30%). The company has no Tier 3 capital.
AVAILABLE OWN FUNDS TO MEET THE SOLVENCY CAPITAL REQUIREMENT SCR
Tier 1 - unrestricted 2 792 448 2 462 858
Tier 1 - restricted 493 348 349 734
Tier 2 1 008 445 1 212 838
Total available own funds to meet SCR 4 294 241 4 025 430
AVAILABLE OWN FUNDS TO MEET THE MINIMUM CAPITAL REQUIREMENT MCR
Tier 1 - unrestricted 2 792 448 2 462 858
Tier 1 - restricted 493 348 349 734
Tier 2 1 008 445 1 212 838
Total available own funds to meet the MCR 4 294 241 4 025 430
ELIGIBLE OWN FUNDS TO MEET THE SOLVENCY CAPITAL REQUIREMENT SCR
Tier 1 - unrestricted 2 792 448 2 462 858
Tier 1 - restricted 493 348 349 734
Tier 2 1 008 445 1 001 427
Total eligible own funds to meet the SCR 4 294 241 3 814 019
ELIGIBLE OWN FUNDS TO MEET THE MINIMUM CAPITAL REQUIREMENT MCR
Tier 1 - unrestricted 2 792 448 2 462 858
Tier 1 - restricted 493 348 349 734
Tier 2 187 295 180 257
Total eligible own funds to meet the MCR 3 473 092 2 992 849
532021 PROTECTOR FORSIKRING ANNUAL REPORT
Protector Forsikring has exposure to insurance, market, credit, counterparty and operational risks.
SOLVENCY CAPITAL REQUIREMENT SCR 2021 2020
Market risk 971 189 843 072
Counterparty default risk 93 718 102 368
Lifeinsurance risk 1 074 1 198
Health underwriting risk 637 567 989 659
Non-life underwriting risk 1 653 398 1 468 235
Diversification (1 025 436) (1 137 872)
Basic Solvency Capital Requirement 2 331 511 2 266 660
Operational risk 261 105 255 760
Loss-absorbing capacity of deferred taxes (511 555) (519 565)
Total solvency capital requirement 2 081 060 2 002 854
Solvency capital requirement is calculated using standard formula with a 99.5% probability that total loss during 12 months will not exceed
calculated capital requirement.
[1.000 NOK] 2021 2020
MINIMUM CAPITAL REQUIREMENT
Linearly calculated MCR 1 076 252 1 128 543
Upper limit for MCR 936 480 901 284
MCR floor 520 267 500 714
Combined MCR 936 480 901 284
Absolute floor of the MCR 36 073 41 048
Minimum capital requirement 936 480 901 284
Minimum capital requirement is calculated using standard formula with a 85.0% probability that total loss during 12 months will not exceed
calculated capital requirement. Minimum capital requirement is limited to minimum 25% and maximum 45% of the calculated SCR.
RATIO OF ELIGIBLE OWN FUNDS TO SCR 206 % 190 %
RATIO OF ELIGIBLE OWN FUNDS TO MCR 371 % 332 %
Assets and liabilities are valued at market value in the Solvency II balance sheet, which may lead to dierences from the balance sheet re-
cognized in accordance with accounting principles. The dierence between the balance sheet and the Solvency II-balance mainly due to:
Insurance liabilities are discounted in the Solvency II balance sheet, while they are entered without discounting in the accounts.
In the accounts, the premium provisions correspond to unearned premiums, while in the Solvency II balance sheet the premium provisions
are the best estimate of future liabilities. Unearned premiums are therefore multiplied by the expected future combined ratio with deduc-
tions for expected profits in future premiums before discounting.
Solvency II risk margins is not included in the fiscal balance
Provisions for the guarantee scheme are classified as a liability under the category «other liabilities» in the Solvency II balance sheet, but as
equity in the accounting balance sheet.
Dierent valuation of deferred tax due to dierences between accounting values and Solvency II values.
NET TECHNICAL PROVISIONS BOOK VALUE SOLVENCY II
Premium provisions 1 398 375 1 035 529
Claims provisions 5 794 364 5 626 561
Risk marging 405 170
Total assets 7 192 739 7 067 261
* Including discontinued operations (COI)
54 2021 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 25 SUBORDINATED LOAN CAPITAL
The company has four subordinated loans at MNOK 400, MNOK 350, MNOK 500 and 350 MNOK. Subordinated loan capital is classified
as a liability in the balance sheet and is measured at amortised cost. In on of the loans with a nominal value of NOK 350 million, we have
repurchased NOK 208 million of nominal value, and it appears in the balance sheet as a netting of NOK 142 million.
SUBORDINATED LOAN MNOK 400
Name Protector Forsikring ASA 17/47 FRN C SUB
Ticker PROTCT03
Nominal value MNOK 400
Interest rate 3-month NIBOR + 290 bp p.a.
Issue date 31.03.2017
Due date 31.03.2047
Callable Yes
SUBORDINATED LOAN MNOK 350
Name Protector Forsikring ASA 17/PERP FRN C HYBRID
Ticker PROTCT04
ISIN NO0010790066
Nominal value MNOK 350
Interest rate 3-month NIBOR + 500 bp p.a.
Issue date 31.03.2017
Due date Perpetual
Callable Yes
SUBORDINATED LOAN MNOK 500
Name Protector Forsikring ASA 20/50 FRN STEP C SUB
Ticker PROTCT05
ISIN NO0010914443
Nominal value MNOK 500
Interest rate 3-month NIBOR + 350 bp p.a.
Issue date 16.12.2020
Due date 16.12.2050
Callable Yes
SUBORDINATED LOAN MNOK 350
Name Protector Forsikring ASA 21/PERP FRN C HYBRID
Ticker
ISIN NO0011170045
Nominal value MNOK 350
Interest rate 3-month NIBOR + 475 bp p.a.
Issue date 14.12.2021
Due date Perpetual
Callable Yes
552021 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 27 DISCONTINUED OPERATIONS
Protector decided in 2018 to exit the COI market due to the product’s recent years’ weak technical performance, and due to
the significant uncertainty related to the product’s future premium development and profitability. After the decision to exit
the COI market, COI is defined as “discontinued operations” in the accounts. Net profit and assets and liabilities associated
with COI are presented on separate lines as discontinued operations.
Protector has entered into a 50% quota share agreement (reinsurance) covering all historical business written until 1 July
2020.
Premium income in 2021 is due to some continued agreements with real estate brokers. These agreements are terminated as
from January 1st 2022 when the new Real Property Sale Act enters into force.
Income statement
[1.000 NOK] 2021 2020
PREMIUM INCOME
Gross premiums earned 188 736 240 370
Reinsurers’ share of earned premiums (18 822) (71 494)
Earned premiums, net of reinsurance 169 914 168 876
CLAIMS
Gross claims incurred (202 182) (226 229)
Reinsurers’ share of claims incurred 47 456 76 109
Claims incurred, net of reinsurance (154 726) (150 121)
OPERATING EXPENSES 1 239 3 209
Other insurance related expenses (5 631) (7 800)
Technical result 10 795 14 164
Total net financial income 76 208 104 353
Other income/expenses (5 015) (7 118)
Non-technical result 71 194 97 235
Profit before tax 81 989 111 399
Tax (14 569) (17 055)
Profit from discontinued operations 67 419 94 344
NOTE 26 CONTINGENT LIABILITIES
Protector has no contingent liabilities at 31.12.2021.
56 2021 PROTECTOR FORSIKRING ANNUAL REPORT
Earnings per share discontinued operations
[1.000 NOK] 2021 2020
Profit for the year assigned to the company’s shareholders 67 419 94 344
Weighted average number of shares 82 351 250 81 850 429
Earnings per share 0,82 1,15
Assets discontinued operations
[1.000 NOK] 2021 2020
Intangible assets 4 128 4 241
Financial assets 1 141 891 1 451 730
Reinsurers' share of gross technical provisions 274 003 391 309
Receivables 24 133 30 128
Bank 3 892 18 337
Assets discontinued operations 1 448 049 1 895 744
Liabilities discontinued operations
[1.000 NOK] 2021 2020
Provisions for claims 636 460 773 174
Liabilities related to reinsurance 197 324 338 395
Liabilities discontinued operations 833 784 1 111 569
2021 PROTECTOR FORSIKRING ANNUAL REPORT 57
DECLARATION BY THE
MEMBERS OF THE
BOARD AND THE CEO
We confirm, to the best of our knowledge, that the financial statements for the period 1st of January to 31st of December 2021
have been prepared in accordance with current applicable accounting standards, and give a true and fair view of the assets,
liabilities, financial position and profit or loss of the entity takes as a whole.
We also confirm that the Directors’ Report includes a true and fair review of the development and performance of the
business and the position of the entity, together with a description of the principal risks and uncertainties facing the entity.
Oslo, 10 March 2021
The Board of Directors of Protector Forsikring ASA
Translation - not to be signed
Jostein Sørvoll
(Chairman)
Arve Ree
(Deputy Chairman)
Else Bugge Fougner Kjetil Garstad
Randi Helene Røed Line Engelmann-Kokkim Mathews Ambalathil Henrik Golfetto Høye
(CEO)
Earnings per share discontinued operations
[1.000 NOK] 2021 2020
Profit for the year assigned to the company’s shareholders 67 419 94 344
Weighted average number of shares 82 351 250 81 850 429
Earnings per share 0,82 1,15
Assets discontinued operations
[1.000 NOK] 2021 2020
Intangible assets 4 128 4 241
Financial assets 1 141 891 1 451 730
Reinsurers' share of gross technical provisions 274 003 391 309
Receivables 24 133 30 128
Bank 3 892 18 337
Assets discontinued operations 1 448 049 1 895 744
Liabilities discontinued operations
[1.000 NOK] 2021 2020
Provisions for claims 636 460 773 174
Liabilities related to reinsurance 197 324 338 395
Liabilities discontinued operations 833 784 1 111 569
58 2021 PROTECTOR FORSIKRING ANNUAL REPORT
AUDITOR’S REPORT
Statsautoriserte revisorer
Ernst & Young AS
Dronning Eufemias gate 6a, 0191 Oslo
Postboks 1156 Sentrum, 0107 Oslo
Foretaksregisteret: NO 976 389 387 MVA
Tlf: +47 24 00 24 00
www.ey.no
Medlemmer av Den norske
Revisorforening
A member firm of Ernst & Young Global Limited
INDEPENDENT AUDITOR'S REPORT
To the Annual Shareholders' Meeting of Protector Forsikring ASA
Opinion
We have audited the financial statements of Protector Forsikring ASA (the Company), which comprise the
balance sheet as at 31 December 2021, the income statement, statement of cash flows and statement of
changes in equity for the year then ended, and notes to the financial statements, including a summary of
significant accounting policies.
In our opinion, the financial statements comply with applicable legal requirements and give a true and fair
view of the financial position of the Company as at 31 December 2021 and its financial performance and
cash flows for the year then ended in accordance with the Norwegian Accounting Act and accounting
standards and practices generally accepted in Norway.
Our opinion is consistent with our additional report to the audit committee.
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (ISAs). Our
responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of
the financial statements section of our report. We are independent of the Company in accordance with
the requirements of the relevant laws and regulations in Norway and the International Ethics Standards
Board for Accountants’ International Code of Ethics for Professional Accountants (including International
Independence Standards) (IESBA Code), and we have fulfilled our other ethical responsibilities in
accordance with these requirements. We believe that the audit evidence we have obtained is sufficient
and appropriate to provide a basis for our opinion.
To the best of our knowledge and belief, no prohibited non-audit services referred to in the Audit
Regulation (537/2014) Article 5.1 have been provided.
We have been the auditor of the Company for 5 years from the election by the general meeting of the
shareholders on 22.09.2017 for the accounting year 2017.
Key audit matters
Key audit matters are those matters that, in our professional judgment, were of most significance in our
audit of the financial statements for 2021. These matters were addressed in the context of our audit of the
financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate
opinion on these matters. For each matter below, our description of how our audit addressed the matter is
provided in that context.
We have fulfilled the responsibilities described in the Auditor’s responsibilities for the audit of the financial
statements section of our report, including in relation to these matters. Accordingly, our audit included the
performance of procedures designed to respond to our assessment of the risks of material misstatement
of the financial statements. The results of our audit procedures, including the procedures performed to
address the matters below, provide the basis for our audit opinion on the financial statements.
Provision for claims outstanding
Basis for the key audit matter
As at 31 December 2021, gross provision for
Our audit response
We identified, assessed and tested internal
592021 PROTECTOR FORSIKRING ANNUAL REPORT
2
Independent auditor's report - Protector Forsikring ASA 2021
A member firm of Ernst & Young Global Limited
claims outstanding of MNOK 8 404 were
recognised in the accounts for continuing
operations, and MNOK 636 for discontinued
operations. Claims provisions are an estimate for
future claims for events incurred, but not finally
settled at the reporting date (IBNS). The balance
comprises provisions for claims incurred and
reported to the Company (RBNS), claims
incurred, but not reported (IBNR) and an estimate
for indirect unallocated loss adjustment expenses
(ULAE). The use of a model, projection of claims
history and determination of assumptions require
management to exercise judgment. Claims
provisions are sensitive for changes in
assumptions and therefore a key audit matter.
control related to claims provisions. We reviewed
the Company’s processes and methods for
calculating claims reserves across the insurance
products, including the collection of the data basis
for the calculations. Our audit included a
comparison of models and assumptions applied
by the Company in relation to industry standards
and regulatory requirements. Based on the
Company’s data basis, we performed our own
calculations of the reserves for a sample of the
insurance segments with higher uncertainty and
compared this with the Company’s estimates.
Notes 1 and 2 have details on principles and
estimation uncertainty concerning claims
provisions, and the claims provisions are specified
in notes 3 and 6.
Reinsurance share of claims provisions
Basis for the key audit matter
The Company has a comprehensive reinsurance
programme, and the reinsurance share of gross
claims provisions as at 31 December 2021
constitutes MNOK 2 972 for continuing
operations, and MNOK 274 for discontinued
operations. Due to the extent and complexity of
the reinsurance contracts, and the degree of
judgment related to the determination of the
reinsurance share of gross claims provisions, this
was a key audit matter.
Our audit response
We reviewed reinsurance contracts for
completeness and validity, and we assessed the
Company’s applied accounting principles related
to various types of reinsurance contracts. We
identified, evaluated and tested internal controls
related to the accounting and measurement of
reinsurance claims. We reviewed the recognition
of the reinsurance share of gross provision for
claims outstanding by considering reported claims
against incurred claims and compared them with
the terms in the reinsurance agreements. The
Company’s accounting principles and note 6 have
details on the reinsurance share of gross claims.
Valuation of financial assets measured at fair value
Basis for the key audit matter
As at 31 December 2021, financial assets
measured at fair value constitute MNOK 14 164,
of which MNOK 11 558 are unlisted or less liquid
financial instruments. Assets are measured at fair
value on the basis of assumptions that are either
directly or indirectly observable in the market. As
unlisted or less liquid financial instruments are
significant for the financial statements, and
because of the degree of judgment involved, this
was a key audit matter.
Our audit response
We assessed the design and tested internal
controls related to the valuation process, including
management’s process for determining the
assumptions. We reviewed the valuation of a
sample of financial assets against external
sources, including stock exchange prices,
valuations obtained from independent external
parties or other external information. Notes 4 and
9 have information on financial assets measured
at fair value.
60 2021 PROTECTOR FORSIKRING ANNUAL REPORT
3
Independent auditor's report - Protector Forsikring ASA 2021
A member firm of Ernst & Young Global Limited
Other information
Other information consists of the information included in the annual report other than the financial
statements and our auditor’s report thereon. Management (the board of directors and the general
manager) is responsible for the other information. Our opinion on the financial statements does not cover
the other information, and we do not express any form of assurance conclusion thereon.
In connection with our audit of the financial statements, our responsibility is to read the other information,
and, in doing so, consider whether the board of directors’ report, the statement on corporate governance
and the statement on corporate social responsibility contain the information required by applicable legal
requirements and whether the other information is materially inconsistent with the financial statements or
our knowledge obtained in the audit, or otherwise appears to be materially misstated. If, based on the
work we have performed, we conclude that there is a material misstatement of this other information or
that the information required by applicable legal requirements is not included, we are required to report
that fact.
We have nothing to report in this regard, and in our opinion, the board of directors’ report, the statement
on corporate governance and the statement on corporate social responsibility are consistent with the
financial statements and contain the information required by applicable legal requirements.
Responsibilities of management for the financial statements
Management is responsible for the preparation and fair presentation of the financial statements in
accordance with the Norwegian Accounting Act and accounting standards and practices generally
accepted in Norway, and for such internal control as management determines is necessary to enable the
preparation of financial statements that are free from material misstatement, whether due to fraud or
error.
In preparing the financial statements, management is responsible for assessing the Company’s ability to
continue as a going concern, disclosing, as applicable, matters related to going concern and using the
going concern basis of accounting unless management either intends to liquidate the Company or to
cease operations, or has no realistic alternative but to do so.
Auditor’s responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are
free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that
includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an
audit conducted in accordance with ISAs will always detect a material misstatement when it exists.
Misstatements can arise from fraud or error and are considered material if, individually or in the
aggregate, they could reasonably be expected to influence the economic decisions of users taken on the
basis of these financial statements.
As part of an audit in accordance with ISAs, we exercise professional judgment and maintain professional
scepticism throughout the audit. We also:
Identify and assess the risks of material misstatement of the financial statements, whether due to
fraud or error, design and perform audit procedures responsive to those risks, and obtain audit
evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not
detecting a material misstatement resulting from fraud is higher than for one resulting from error,
as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override
of internal control.
612021 PROTECTOR FORSIKRING ANNUAL REPORT
4
Independent auditor's report - Protector Forsikring ASA 2021
A member firm of Ernst & Young Global Limited
Obtain an understanding of internal control relevant to the audit in order to design audit
procedures that are appropriate in the circumstances, but not for the purpose of expressing an
opinion on the effectiveness of the Company’s internal control.
Evaluate the appropriateness of accounting policies used and the reasonableness of accounting
estimates and related disclosures made by management.
Conclude on the appropriateness of management’s use of the going concern basis of accounting
and, based on the audit evidence obtained, whether a material uncertainty exists related to
events or conditions that may cast significant doubt on the Company’s ability to continue as a
going concern. If we conclude that a material uncertainty exists, we are required to draw attention
in our auditor’s report to the related disclosures in the financial statements or, if such disclosures
are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained
up to the date of our auditor’s report. However, future events or conditions may cause the
Company to cease to continue as a going concern.
Evaluate the overall presentation, structure and content of the financial statements, including the
disclosures, and whether the financial statements represent the underlying transactions and
events in a manner that achieves fair presentation.
We communicate with the board of directors regarding, among other matters, the planned scope and
timing of the audit and significant audit findings, including any significant deficiencies in internal control
that we identify during our audit.
We also provide the audit committee with a statement that we have complied with relevant ethical
requirements regarding independence, and to communicate with them all relationships and other matters
that may reasonably be thought to bear on our independence, and where applicable, related safeguards.
From the matters communicated with the board of directors, we determine those matters that were of
most significance in the audit of the financial statements of the current period and are therefore the key
audit matters. We describe these matters in our auditor’s report unless law or regulation precludes public
disclosure about the matter or when, in extremely rare circumstances, we determine that a matter should
not be communicated in our report because the adverse consequences of doing so would reasonably be
expected to outweigh the public interest benefits of such communication.
Oslo, 10 March 2022
ERNST & YOUNG AS
Finn Espen Sellæg
State Authorised Public Accountant (Norway)
(This translation from Norwegian has been prepared for information purposes only.)
2021 PROTECTOR FORSIKRING ANNUAL REPORT62
CORPORATE
GOVERNANCE
CORPORATE GOVERNANCE
The company’s principles for corporate governance shall
contribute to the highest possible value creation for
the shareholders over time, increased confidence in the
company through an open corporate culture and a good
reputation. The principles are set in accordance with the
Norwegian Code of Practice for Corporate Governance.
STATEMENT OF CORPORATE GOVERNANCE
The statement is in accordance with section 3-3b of the
Accounting Act and the Norwegian Code of Practice for
Corporate Governance. Protector complies with the Code
of Practice without significant deviations. The statement
below describes how the company complies with the 15
sections of the Code of Practice.
BUSINESS
The articles of association describe the company’s business
and objectives. Protector’s objective is to provide general
insurance and has a license to operate within all classes
except credit insurance and guarantee insurance.
The company’s P&C business includes the Nordic countries
and the United Kingdom. Priority market segments are the
corporate market, the public sector, as well as the market
for grouped insurance schemes. The insurances are sold
through selected insurance brokers and agents.
The Board sets goals, strategies and risk profile in
connection with the company’s annual budget process.
Evaluation of goals, strategies and risk profile is carried
out in connection with the management’s and the board’s
strategy work in May / June or when needed, for example in
the event of significant events or structural changes.
The company’s annual report gives a more detailed
description of the company’s objectives, business strategy
and business.
The Board of Directors has prepared ethical guidelines
and guidelines for social responsibility in accordance with
the company’s values and a sustainable value creation. The
core of the company’s guidelines for social responsibility
is the company’s responsibility for people, society and
the environment that are aected by the business. The
guidelines cover, among other things, human rights, anti-
corruption, employee relations, discrimination, as well as
environmental issues. This is described in more detail in the
statement of social responsibility.
SOLVENCY CAPITAL AND DIVIDENDS
The company has continuous focus on ensuring that the
solvency margin capital matches Protector’s objectives,
strategy and risk profile. The company will at all times
seek to optimize its capital while at the same time
maintain sucient capital to satisfy the regulatory capital
requirements, shareholders’ confidence and flexibility for
growth and development.
The company’s goal is to maintain a solvency margin above
150 % (calculated according to Solvency II regulations).
Unless the need for capital dictates otherwise, it’s the
Board’s intention to distribute 20 - 80% of the profit for the
year after tax as an ordinary dividend. Final determination
will be based on the company’s result, capital requirements
including satisfactory buers and the necessary flexibility
for growth and development in the company. Ordinary
dividends will, as a general rule, only be paid at a solvency
margin above 150%. With a solvency margin above 180%, the
board’s intention is to over time return surplus capital to the
shareholders in the form of special dividends or repurchases
of shares.
The Board prepares quarterly dividend assessments on the
basis of the most recently approved annual accounts.
The Board of Directors is authorized to decide on the
distribution of dividends. Such authorization is conditional
on the company having a dividend capacity in accordance
with the most recently approved annual accounts. An
authorization for the Board to distribute dividends will
give the company flexibility and mean that the company,
based on dividend capacity in accordance with the most
recently approved annual accounts, can distribute several
dividends without having to convene an Extraordinary
General Meeting. Within the framework that follows from
the authorization and the Public Limited Liability Companies
Act, the Board decides whether the authorization is to be
used, whether it is to be used one or more times, the size of
the individual dividend, etc. The authorization is valid until
the Annual General Meeting in 2022, but no longer than
until 30 June 2022. The Board will propose to the Annual
General Meeting that the authorization is renewed.
The Board of Directors is authorized to repurchase up to
10% of the total number of shares in Protector Forsikring
ASA. The authorization is valid until the next Annual General
Meeting in 2022, however, so that it expires no later than
2019 PROTECTOR FORSIKRING ANNUAL REPORT 63
30 June 2022. The Board will propose to the Annual General
Meeting that the authorization is renewed. At the end of
2021, the company had 128,031 own shares.
The Board of Directors is authorized to increase the share
capital through new subscriptions for shares with a total
of up to 10% of the share capital divided into up to 10% of
the total outstanding shares, each with a nominal value
of NOK 1. The authorization may be used for one or more
share issues. The Board of Directors may decide to deviate
from the pre-emptive right of shareholders to subscribe
for shares pursuant to section 10-4 of the Public Limited
Liability Companies Act. The Board of Directors may decide
that payment for the shares shall be eected in assets other
than cash, or the right to subject the company to special
obligations pursuant to section 10-2 of the Public Limited
Liability Companies Act. The authorization also applies to
decisions to merge pursuant to section 13-5 of the Public
Limited Liability Companies Act. This authorization is valid
until the Annual General Meeting in 2022, however, no later
than 30 June 2022. The Board will propose to the Annual
General Meeting that the authorization is renewed.
The Board is authorized to raise subordinated loans and
other debt limited to NOK 2,500 million and under the
conditions stipulated by the Board. The authorization is valid
until the Annual General Meeting 2022, however, no later
than 30 June 2022. The Board will propose to the Annual
General Meeting that the authorization is renewed.
According to the Norwegian Code of Corporate
Governance, the authorization should be restricted to
defined purposes. The Board wants a mandate that gives
flexibility, thus the recommendation is not followed.
EQUAL TREATMENT OF SHAREHOLDERS
The company has only one class of shares and all
shareholders are treated equally.
Existing shareholders have re-emption rights to subscribe
for shares in the event of an increase in capital, unless
the Board finds it expedient and in the interest of the
shareholders to waive this right. If the Board proposes to the
general meeting to waive this pre-emption right, then such
a proposal must be fully justified. If the board of directors
resolves to carry out an increase in share capital and waive
the pre-emption rights of existing shareholders on the basis
of a mandate granted to the board, the justification shall
be publicly disclosed in a stock exchange announcement
issued in connection with the increase in share capital. Any
transactions carried out by the company in its own shares
shall be carried out through the stock exchange whenever
possible.
The company is listed on the Oslo Stock Exchange under
the ticker PROT. The company has established rules for
trading in the company’s shares by primary insiders or close
associates of any such parties (defined as transactions that
involve shareholders, board members, executive managers
or auditor and close associates of these). There are also
insider rules for other employees in the company.
The company follows the principles for equal treatment
that are laid down in the Norwegian Code of Practice for
Corporate Governance.
FREELY NEGOTIABLE SHARES
There is no restriction on negotiability of the company’s
shares beyond the provisions of the Financial Institutions
Act.
GENERAL MEETINGS
Protector holds its Annual General Meeting (AGM) no later
than the end of June each year. All shareholders with a
known address receive written notice of the AGM by post,
sent out no later than 21 days before the AGM. The AGM
can be held as a physical or electronic meeting. If a physical
meeting is arranged, the shareholders have the right to
participate electronically, unless the Board finds that there
are objective reasons to refuse.
The notice calling the meeting and supporting papers are
published on the company’s website 21 days before the
general meeting. All shareholders are entitled to attend
general meetings, and arrangements are also made for
proxy voting. The company should to the extent possible,
prepare a form for the appointment of a proxy, which
allows separate voting instructions to be given for each
matter to be considered by the meeting and for each of the
candidates nominated for election.
The Chairman of the Board and the Chief Executive Ocer
shall be present at the meeting. The external auditor shall be
present in General Meetings if deemed necessary due to the
nature of the matters being processed. The Chairman of the
nomination committee shall be present in General Meetings
2021 PROTECTOR FORSIKRING ANNUAL REPORT64
when election and remuneration of board members are to
be considered. An independent chairman shall be elected to
conduct the meeting, the individual is not required to be a
shareholder.
NOMINATION COMMITTEE
Protector’s articles of association regulate the company’s
nomination committee, which has three members. The
shareholders at the general meeting elect the members of
the committee. The nomination committee is independent
of the company’s board of directors and management, and
its composition aims to ensure broad representation of
shareholder interests.
The nomination committee is responsible for proposing
candidates to the board of directors and the nomination
committee, and the remuneration of the members of
these bodies. The committee must give reasons for
their recommendations. The committee shall operate
in accordance with the Norwegian Code of Practice for
Corporate Governance.
THE BOARD OF DIRECTORS
According to the company’s articles of association the
board of directors shall consist of minimum 5 and maximum
9 directors including the number of deputy directors
decided by the general meeting. The company’s employees
shall appoint at least 1 member and one deputy director.
If a director elected by the employees resigns from the
company, the director shall resign from the board of
directors. The directors of the board of directors and the
deputy directors are elected for two – 2 – year terms. When
retiring there will be a drawing of lots among those having
served for an equal length of time.
The Chairman of the board and Deputy Chairman are
elected for one year at a time.
The company’s intention with the composition of the
company’s board is that the members are elected in light of
an evaluation of the company’s needs for expertise, capacity
and balanced decisions, and with an intention to ensure that
the board can perform independent of any special interests
and that the board can function eectively as a collegiate
body. Moreover, majority of the board members shall be
independent of the company’s executive management
and material business contacts. At least two of the board
members elected by shareholders shall be independent of
the company’s main shareholders.
The board of directors shall not include representatives of
the company’s executive management.
An assessment of independence shall take into
consideration whether the board member; has been
employed in the company, has share options in the
company, has cross relations with other board members or
general management, has close family links or otherwise
has represented or represents material business relations
with the company. Information about the individual board
member’s qualifications, capacity and independence
are given in the report. Moreover, note 13 to the annual
accounts states how many shares the individual shareholder
owns in the company. Members of the board are
encouraged to buy shares in the company.
The nomination committee’s proposals for individuals as
board members will be based on the above-mentioned
guidelines.
In the company’s opinion the current board of directors
satisfies the requirements set by the Norwegian Code
of Practice for Corporate Governance to the members’
independence of the company’s executive management and
material business relations.
THE WORK OF THE BOARD OF DIRECTORS
The duties of the Board
In accordance with Norwegian law, the board of directors
has the ultimate responsibility for the management at the
company and for supervising its day-to-day management
and activities in general. In addition to the mandatory
requirements, the board of directors shall operate in
accordance with the company’s written instructions for the
board. The instructions stipulate rules for administrative
procedure, confidentiality, competency and responsibility
for establishing a control system to ensure that the
company is run in accordance with relevant laws and
regulations. A deputy chairman shall be elected for the
purpose of chairing the board in the event that the chairman
cannot or should not lead the work of the board. In
accordance with its instructions, the board of directors shall,
to the extent it is necessary, agree to strategies, business
plans and budgets for the company. In addition, the board
shall ensure that the company has a good management with
a clear internal allocation of responsibilities and duties. In
this connection, a set of instructions has been prepared for
the CEO.
2021 PROTECTOR FORSIKRING ANNUAL REPORT 65
The company is generally reserved about transactions by
shareholders, board members, executive managers and
their close associates. To avoid damaging the company’s
reputation, the Board believes it essential to be open and
cautious about transactions that could be perceived as
doubtful in terms of the closeness between the parties. The
members of the board and management shall therefore
give the board by the chairman written notification if they
have significantly direct or indirect interests in transactions
undertaken by the company. In the case of not insignificant
transactions, the board shall ensure that there is a valuation
from an independent third party. The conclusion of all
agreements with related parties shall be considered by the
board.
The board shall ensure that agreements with related parties
are balanced and without a conflict of interest with the
company.
Board members and senior executives are obliged to make
the company aware of any significant interests they may
have in matters that the Board of Directors is to handle.
A member of the board of directors may not participate in
the discussion or decision of any matter which is of such
particular importance to himself or any related party that he
must be deemed to have a special and prominent personal
or financial interest in the matter. This provision is similarly
applicable to the CEO., cf. asal. § 6-27.
Each year, the board of directors agrees a concrete meeting
and work plan for the following year. The plan includes
strategy work, other relevant business problems and control
work. Further information about the work of the board of
directors is provided in the directors’ report.
The Board conducts an annual evaluation of its activities
and, on this basis, discusses improvements in the
organization and implementation of board work.
Board Committees
In accordance with the law, the Board has established a
compensation committee, an audit committee and a risk
committee. The committees consist of 3-4 board members
and are preparatory committees for the board and do not
have decision-making authority.
The Compensation Committee assists the Board in all
matters relating to the remuneration of the CEO. The
committee shall propose guidelines for the determination
of remuneration to the executive management and prepare
proposals for the board’s statement on the remuneration of
the executive management, which are presented annually to
the general meeting.
The members of the Compensation Committee are
independent of the company’s management.
The Audit Committee assists the Board by reviewing,
assessing and possibly proposing measures in relation to the
control environment, financial and operational reporting,
risk management / control and external and internal audit.
The main task of the risk committee is to prepare matters
within the risk area to be dealt with by the board, with
special attention to risk appetite and risk strategy, including
investment strategy. The committee shall contribute with
decision support related to the board’s discussion of the
company’s risk taking, financial forecasts and processing of
risk reporting.
RISK MANAGEMENT AND INTERNAL CONTROL
The Board of Directors has overall responsibility for
ensuring that the company has established appropriate
and eective processes for risk management and internal
control. The Board shall ensure that the aforementioned
processes are satisfactorily established, implemented and
followed up. Through the establishment of the company’s
goals, strategies and risk appetite, the Board sets limits for
the types and extent of risks the company can be exposed
to. The Board of Directors shall at least annually ensure
that significant risks are continuously identified, assessed
and handled in a systematic manner, and that the risks are
acceptable and within specified limits. The above is ensured
through internal control and ORSA processes.
The Company’s Audit and Risk Committee supports the
Board in the exercise of its responsibility for the Company’s
overall risk management and control.
The CEO ensures that the company’s risk management and
internal control are carried out, documented, monitored
and followed up in a proper manner. For this purpose, the
CEO establishes instructions and guidelines for how the
company’s risk management and internal control should
be implemented in practice, and establishes appropriate
control functions and processes.
2021 PROTECTOR FORSIKRING ANNUAL REPORT66
The CEO monitors changes in the company’s risk exposure
on an ongoing basis and informs the board of material
changes. The CEO ensures that the company’s risks are
hedged or complied with in accordance with the Board’s
guidelines, and ensures that managers for all significant
areas of business continuously monitor the implementation
of the internal control.
All managers are responsible for ensuring that risk
management and internal control within their own area of
responsibility are satisfactory. This implies:
at all times have an overview of significant risk factors
within their own area of responsibility;
to follow up on implementation and compliance with
associated control measures,
adapt overall risk management and internal control
requirements to the nature, scope and complexity of
the area, including addressing the need for detailed
instructions or guidelines.
Managers should be able to substantiate that appropriate
risk control is established and functioning. Managers
for significant business areas conduct and document an
annual risk assessment in accordance with the company’s
requirements, and follow up previous control measures.
The company has established central control functions,
including risk management function, compliance function,
actuarial function and internal audit function, which
are independent of daily operations. The functions’
responsibilities and duties, as well as requirements for
independence and authority, are laid down in the board-
approved policy documents and position instructions in line
with the requirements of the Solvency II regulations.
Protector publishes four quarterly accounts in addition to
ordinary annual accounts. The accounts must satisfy the
requirements of laws and regulations and follow the adopted
accounting principles. The accounts must be presented in
accordance with deadlines set by the board. The company’s
accounts are prepared by the finance department which
reports to the CFO.
The Board’s audit committee carries out a preparatory
review of the quarterly accounts and of the annual accounts,
with special emphasis on discretionary assessments and
estimates made, prior to board review.
Protector’s internal control over financial reporting
includes guidelines and procedures that ensure that the
accounts are presented in accordance with the Accounting
Act, regulations for annual accounts, etc. for insurance
companies and good accounting practice and ensures a
correct picture of the company’s operations and financial
position.
REMUNERATION OF THE BOARD OF DIRECTORS
(including sub committees)
The annual general meeting determines the fees paid
to the board of directors following a proposal from the
nomination committee. The remuneration shall reflect the
board’s responsibility, expertise, time commitment and the
complexity of the company’s business.
The chairman of the board has a higher fee than other board
members as a result of the larger responsibility and time
consumption connected to his position. The board receives
a fixed annual fee for its work, and has no share options.
Details of the amounts paid to the individual board members
are provided in the annual report. As a rule, members of the
board, or companies to whom they are linked, shall not take
on assignments beyond the work done by the board for the
company. If they nevertheless take on such assignments,
they must inform the entire board.
Substantial payments from the company over and above the
fixed board fees shall be presented to the general meeting
for approval. Information about the scope and costs linked
to such work shall also be provided in that payments beyond
the normal fee shall be specified separately in the annual
report. The company does not give loans to members of the
board of directors.
REMUNERATION OF EXECUTIVE PERSONNEL
The Board has established guidelines on the determination
of salaries and other remuneration to senior executives.
The guidelines are considered and approved by the General
Meeting in the event of any significant change and at least
every four years.
The remuneration scheme contributes to overlapping
interests between shareholders and senior executives and
is linked to value creation over time. The remuneration
scheme is based on measurable conditions that the
employee can influence. Performance-based remuneration
are subject to an absolute limit.
2021 PROTECTOR FORSIKRING ANNUAL REPORT 67
The Board prepares an annual remuneration report with any
deviation reporting in relation to the adopted guidelines.
Guidelines and remuneration report are available at
www.protectorforsikring.no.
Determination of salary and other remuneration for the
CEO is made by the Board following a proposal from the
Compensation Committee. Determination of salaries
and other remuneration for other senior executives is
determined by the CEO according to limits set by the board.
Executive personnel are encouraged to own shares in the
company.
INFORMATION AND COMMUNICATIONS
For the communication of financial and other price-sensitive
information, the board of directors has based its policy
on the requirements of the stock market regulations and
provisions of the Acts relating to accounting and securities
trading. In addition, Protector has a corporate culture based
on openness, which means that all relevant information
about the company’s business activity will be published
on the company’s website, including annual and quarterly
reports.
Annual and quarterly reports are also made available via the
Oslo Stock Exchange’s reporting system. The company also
aims to provide open presentations in connection with the
publishing of annual and quarterly reports.
The company has a financial calendar on its homepage
and will provide the same information via the Oslo Stock
Exchange’s reporting system. This overview will contain the
date for the annual general meeting as well as dates for the
publishing of quarterly reports.
With the presentation of company information for individual
shareholders or other interested parties, only publicly
available information are presented.
TAKEOVERS
In the event of a take-over bid for the company, the board
of directors shall evaluate the situation thoroughly and with
consideration for the rules relating to equal treatment of all
shareholders. The board shall gather all relevant information,
including the views of the employees, in order to undertake
the best possible assessment of such an event. The board
will thereafter give the individual shareholders the best
possible advice with underlying information that ensures
that each individual shareholder is able to take a position
on an eventual bid. The board’s statement on the oer shall
make it clear whether the views expressed are unanimous,
and if this is not the case it shall explain the basis on which
specific members of the board have excluded themselves
from the board’s statement. The board shall arrange a
valuation from an independent expert. The valuation shall
include an explanation, and shall be made public no later
than at the time of the public disclosure of the board’s
statement.
The board of directors will not seek to hinder or obstruct
takeover bids for the company’s activities or shares unless
there are particular reasons for this.
Any transaction that is in eect a disposal of the company’s
activities shall be decided by a general meeting.
The company has no clauses that can exclude it from
the restrictions under the Securities Trading Act § 6-17
concerning “Restriction of the oeree company’s freedom
of action” in a take-over process. Nor has the general
meeting given the board of directors or CEO any special
authority for use in such situations.
AUDITOR
The auditor shall submit the main features of the plan for
the audit of the company to the Board of Directors Audit
Committee annually.
The auditor shall take part in meetings with the board of
directors that deal with the annual accounts. At these
meetings, the auditor shall review any material changes
in the company’s accounting principles, comment on
any material estimated accounting figures and report all
material matters on which there has been disagreement
between the auditor and the executive management of the
company.
The board of directors will meet the auditor at least once
a year to go through a report on the auditor’s views on
areas of risk, internal control routines, etc. The board shall
arrange an annual meeting with the auditor that excludes
the executive management.
Significant services beyond the statutory audit must be pre-
approved by the Board.
Information about the auditor’s fees for a mandatory audit
and other payments shall be presented in the annual report.
2021 PROTECTOR FORSIKRING ANNUAL REPORT68
SOCIAL RESPONSIBILITY
Social responsibility - sustainable development
Protector’s most important contribution to society
is securing life, values and relieving our customers of
economic risk. The company’s social responsibility is, among
other things, to safeguard human rights, labour standards,
the environment and anti-corruption.
Investors and other stakeholders place increasing
emphasis on factors related to the environment, social
conditions and governance (ESG factors) in the risk
assessment of the company. To support the company’s
growth ambition, meet market expectations and reduce
own, customers’ and investors’ risks, sustainability related
activities need to be tightly integrated into the company’s
business strategy.
The company shall be a responsible, trusted and credible
ESG actor who creates value in a sustainable way.
Based on a materiality analysis, the company’s sustainability
work is divided into four (4) focus areas: People, climate-
ecient solutions, climate resilience and responsible
business practices. The company has prepared a roadmap
for sustainability work in the mentioned areas through 2025.
2022 will be the baseline for most areas we have chosen
to focus on , where the current situation is mapped and
specific sustainability goals are set.
Protector’s ambition is to report in accordance with the
reporting standard Task Force on Climate-Related Financial
Disclosures (TCFD), which also works to meet future
requirements in the EU’s taxonomy for sustainable activities.
The company’s sustainability strategy is mainly based on the
following six (6) UN sustainability goals:
PEOPLE
At the end of 2021, the company had 411 permanent
employees. Of the company’s 411 employees, 155 are
employed in Norway, 90 are employed in Sweden, 51 are
employed in Denmark, 93 are employed in the UK and 22
are employed in Finland.
Absence due to illness in Protector in 2021 was 2.9% against
1.9% in 2020. No accidents at work or occupational injuries
occurred during 2021.
2021 PROTECTOR FORSIKRING ANNUAL REPORT 69
Protector, in line with society in general, has increased
cultural diversity. The company shall be an attractive
workplace and strive for equal treatment and equal
opportunities in all internal and external recruitment
and development processes. As an employer, Protector
is concerned with promoting gender equality and
counteracting discrimination.
An engaging place to work
Protector is a knowledge company, and our employees
are our most important resource. Protector must be an
attractive employer where employees thrive and have good
development opportunities.
The company uses a number of measures to develop
committed and competent employees. The measures
are categorized as experiential learning, social learning
and formal learning. To manage this development, each
employee has quarterly performance and development
interviews.
Experiential learning is the company’s most important
measure for developing employees. The company is
conscious to give the right goals and tasks to the right
employees, so that they develop through their day-to-day
work. We provide a lot of responsibility and visibility -
regardless of seniority. At the same time, we believe that
one must perform together to achieve results. We therefore
focus on highlighting teams, and not just individuals.
Protector believes that the total of a strong team is greater
than the sum of its individuals.
Furthermore, the company invests significantly in formal
learning. In 2021, a solid foundation was built for the
company’s learning portal - Protector’s “Knowledge Hub”.
This hub currently contains approximately 600 modules,
of which over 200 were created in 2021. The employees
are also oered a range of external courses that provide
certification and professional development. Many of the
oers satisfy requirements from the insurance industry and
the EU.
All new employees participate in our joint onboarding
program. This strengthens the connection to Protector, our
culture and our One Team philosophy.
To develop new and experienced leaders, we have three
leadership development programs. Most professional
communities in Protector have weekly experience
exchange and feedback sessions. In these, for example,
the most challenging issues one works with are discussed.
This is an important means of achieving social learning.
Protector has a working environment committee that
works for a sound working environment in the company. In
addition, the personnel handbook is continuously revised to
better shed light on and document the employees’ rights
and duties.
As an indicator of whether we are an engaging place to
work, all employees are invited to participate in semi-annual
employee satisfaction surveys. We see, for the period we
have comparable data, a positive development. The score
in the autumn of 2021 was 75.8 against 74.2 in the spring
of 2021 and 72.9 in the autumn of 2020. The overall score
is at a good level, but we see that there is still potential for
improvement in some departments.
Equality and diversity
All employees must feel job satisfaction, commitment and
security and have the same rights, duties and opportunities
regardless of gender, gender identity or gender expression,
age, sexual orientation, disability, ethnicity, religion or other
belief. The work with gender equality and diversity shall
be conducted in a targeted manner and in collaboration
with our employees. Everyone in the company, regardless
of position, has a responsibility to accept each other’s
dierences and respect the dignity that everyone has the
right to in their workplace.
The company believes that diversity and inclusion are
important for several reasons. For the company culture,
to attract and retain good people, for innovation, problem
solving and to better serve a diversity of partners and
customers.
As part of the company’s diversity work, the company has
committed itself to improving the gender balance by signing
the “Women in the Finance Charter”, which aims to increase
the proportion of women in leading
positions in the financial industry in
Norway. Protector has expanded its
ambition to include all countries in
which the company operates.
2021 PROTECTOR FORSIKRING ANNUAL REPORT70
Status as of 31.12.2021
Job level Gender balance  Remuneration
Number of
women 
Antall
menn
Share
women  Total
Dierences in total
remuneration (%)
Dierences in annual
salary (%)
Board   3  4 43 % 7 73,7%
Protector Insurance  181  230 44 % 411 62,0% 74,0%
Top management  -  9 0 % 9 0,0% 0,0%
Middle management  13  29 31 % 42 104,7% 100,3%
Team management  20  27 43 % 47 74,3% 80,3%
Employees without managerial
responsibilities  148  165 47 % 313 85,7% 86,4%
Norway  67  88 43 % 155 57,5% 70,3%
Top management  -  5 0 % 5 0,0% 0,0%
Middle management  4  12 25 % 16 122,9% 109,9%
Team management  12  17 41 % 29 64,9% 70,6%
Employees without managerial
responsibilities  51  54 49 % 105 86,4% 87,2%
Sweden  41  49 46 % 90 51,5% 75,8%
Top management  -  2 0 % 2 0,0% 0,0%
Middle management  4  3 57 % 7 80,0% 87,5%
Team management  3  3 50 % 6 50,3% 60,3%
Employees without managerial
responsibilities  34  41 45 % 75 93,1% 92,0%
Denmark  20  31 39 % 51 86,9% 88,4%
Top management  -  1 0 % 1 0,0% 0,0%
Middle management  3  7 30 % 10 103,0% 104,7%
Team management  -  - 0 % 0 0,0% 0,0%
Employees without managerial
responsibilities  17  23 43 % 40 94,2% 96,0%
UK  38  55 41 % 93 81,3% 81,0%
Top management  -  1 0 % 1 0,0% 0,0%
Middle management  1  4 20 % 5 175,3% 142,9%
Team management  5  7 42 % 12 152,6% 149,9%
Employees without managerial
responsibilities  32  43 43 % 75 76,9% 77,3%
Finland  15  7 68 % 22 65,0% 67,3%
Top management  -  - 0 % 0 0,0% 0,0%
Middle management  1  3 25 % 4 82,1% 86,9%
Team management  -  - 0 % 0 0,0% 0,0%
Employees without managerial
responsibilities  14  4 78 % 18 86,1% 87,7%
2021 PROTECTOR FORSIKRING ANNUAL REPORT 71
The figures for temporary employees include summer substitutes, part-time employees and students in addition to temporary
positions. As of 31.12.2021, only four women and one man were in temporary full-time positions. There were no employees in
involuntary part-time positions in the company in 2021.
Gender balance Temporary employment
Part-time employment
Part-time employment Involuntary part-time work
Number
of women
Number
of men
Temporarily
employed women
Temporarily
employed men
Part-time
women
Part-time
men
Involuntary
part-time women
Involuntary
part-time men
213 273 16,9 % 16,1 % 3,3 % 2,2 % 0,0 % 0,0 %
Parental leave 
Women’s parental leave* Men’s parental leave* 
Protector Insurance 21,0 6,2
Norway 19,7 6,7
Sweden 24,0 7,9
Denmark 23,8 4,8
UK 13,3 2,0
Finland 31,5 0,6
*Average number of week 
Job level Age distribution
Proportion of employees
under 30 years
Proportion of employees
between 30 and 50 years
Proportion of employees over
50 years
Board 0,0 % 42,9 % 57,1 %
Protector Insurance 32,4 % 56,0 % 11,7 %
Top management 0,0 % 66,7 % 33,3 %
Middle management 11,9 % 83,3 % 4,8 %
Team management 12,8 % 78,7 % 8,5 %
Employees without managerial
responsibility 39,0 % 48,6 % 12,5 %
Norway 29,0 % 58,7 % 12,3 %
Top management 0,0 % 60,0 % 40,0 %
Middle management 12,5 % 81,3 % 6,3 %
Team management 6,9 % 82,8 % 10,3 %
Employees without managerial
responsibilities 39,0 % 48,6 % 12,4 %
Sweden 40,0 % 50,0 % 10,0 %
Top management 0,0 % 100,0 % 0,0 %
Middle management 28,6 % 71,4 % 0,0 %
Team management 16,7 % 83,3 % 0,0 %
Employees without managerial
responsibility 44,0 % 44,0 % 12,0 %
2021 PROTECTOR FORSIKRING ANNUAL REPORT72
The work on equality and diversity
Protector has structured the work of ensuring equality and
non-discrimination by establishing an Equality Committee.
This committee meets quarterly or as needed and consists
of HR representatives from all the countries in which we
operate, safety representatives, a representative from
AMU and employee representatives from the board. The
committee ensures the work of promoting gender equality
and preventing discrimination using the four-step model
which consists of examining obstacles to gender equality,
analysing causes, identifying and implementing measures
and then evaluating the results.
It is important to us, if situations arise where an employee
feels discriminated against or harassed, that it should
be easy to notify, and that the notification will be taken
seriously. Routines for notifying of matters worthy of
criticism are included in our digital handbooks so that they
are easily accessible to all employees. Our ethical guidelines
include basic principles for how Protector should act as
an inclusive employer and what is expected of employees
related to behaviour and the working environment.
In order to investigate the risk of discrimination and
obstacles to gender equality, the Equality Committee, in
collaboration with the management groups, has looked
more closely at and discussed what the biggest obstacles
to achieving greater equality and diversity are, and what
we can do to overcome these in recruitment, pay and
working conditions, promotion, development opportunities,
facilitation or the opportunity to combine work and family
life.
Through the work of mapping risks of discrimination
and preventing gender equality, we found a risk that we
formulate our corporate culture in a way that can attract
men to a greater extent than women. The work of recruiting
or developing female leaders in top management has been
challenging. This shows a risk of discrimination, and we must
ensure that we do not have discriminatory elements in our
recruitment or development processes.
Protector is to work actively to ensure that there is an even
gender distribution in the company. Nevertheless, we have
identified that in several recruitment processes there is a
predominance of male applicants, and that the design of our
job advertisements may appeal more to a specific gender.
We also see that lack of resources, knowledge and focus
on the area can be a risk. No one in the company has had
equality and diversity as an area of responsibility. Equality
and diversity are complex areas and require resources
and good knowledge to ensure that they are continuously
evaluated and developed.
Denmark 21,6 % 68,6 % 9,8 %
Top management 0,0 % 100,0 % 0,0 %
Middle management 10,0 % 90,0 % 0,0 %
Team management 0,0 % 0,0 % 0,0 %
Employees without managerial
responsibility 25,0 % 62,5 % 12,5 %
UK 37,6 % 49,5 % 12,9 %
Top management 0,0 % 0,0 % 100,0 %
Middle management 0,0 % 80,0 % 20,0 %
Team management 25,0 % 66,7 % 8,3 %
Employees without managerial
responsibility 42,7 % 45,3 % 12,0 %
Finland 27,3 % 59,1 % 13,6 %
Top management 0,0 % 0,0 % 0,0 %
Middle management 0,0 % 100,0 % 0,0 %
Team management 0,0 % 0,0 % 0,0 %
Employees without managerial
responsibility 33,3 % 50,0 % 16,7 %
2021 PROTECTOR FORSIKRING ANNUAL REPORT 73
7
8
10
6
1
9
8 8
7
1
NORWAY SWEDEN DENMARKUK FINLAND
NEW HIRES 2021
Women Men
23.2 %
25.0 %
27.2 %
55.3 %
5.5 %
6.7 %
14.4 %
12.2 %
22.3 %
27.9 %
2.0 %
15.0 %
PROTECTOR NORWAY SWEDENDENMARK UK FINLAND
TURNOVER 2021
Women Men
The Equality Committee and top management have jointly
looked at possible reasons for the identified risks and
obstacles. Although we have guidelines and principles
against harassment and discrimination, these are rarely
focused on. This means that few know about the guidelines
and principles, and actively work with them in everyday
work. We have concluded that little focus and awareness
around equality and diversity is the main reason for the
identified risks and obstacles.
For the year 2021, we have had a special focus on
documenting risks and obstacles, as well as planning
measures and objectives. We have spent time planning
and delegating various measures that we will implement in
the coming year to promote gender equality and prevent
discrimination.
Equality and diversity going forward
To ensure a professional recruitment process that targets
both genders, we have put in place various measures:
We want first and foremost that all our recruiting
managers go through an internet-based course where
they get an introduction to how to ensure equality
and diversity in the entire recruitment process, as well as
psychological traps that can arise in interviews.
We also see that there is a need to professionalise our
job advertisements, as we have a predominance of male
applicants in several areas. We will therefore take
a closer look at the wording of the job advertisements
in order to increase the proportion of female applicants.
We want to work to create awareness and anchor equality
and diversity in our culture and have therefore implemented
various measures:
We will design an internet-based learning module
on “Equality and Diversity” that all employees in the
organization must complete.
We will prepare an “Equality and Diversity” policy, which
all employees must read through and sign as part of our
onboarding process.
We will perform number analysis at salary and bonus
levels and implement measures to avoid biases
We will communicate our ambitions internally and
externally
We will strive for both genders to be represented in all
recruitment processes and in the final phases
We will include diversity / gender equality in employee
surveys
We will include diversity / equality in management
training and in our values
We will make leaders aware of homosocial reproduction
(about conscious or unconscious favouritism of their
own group), double standards (dierent assessment
despite the same background and the same
characteristics) and «double binds» (same requirements,
but dierent conditions)
We want to facilitate the opportunity to combine work
and family life by using a hybrid solution, so that
employees can combine being physically in the oce
with a home oce.
In 2021, we have focused on structuring the work,
documenting risks and obstacles, planning measures and
objectives. We have not worked on any specific measures in
2021, and therefore have no concrete results to show so far.
In the coming year, we will work with several measures that
we believe can have a great impact on our work to promote
gender equality and prevent discrimination. We want to
take with us all the lessons, actively test and develop our
measures and goals in order to create a work environment
where there is room for everyone.
2021 PROTECTOR FORSIKRING ANNUAL REPORT74
We focus on loss prevention
We reduce our own and our customers' losses by extending the life of their assets
We enable and
motivate our insured
to choose climate
efficient solutions
We focus on reducing the climate footprint in claims settlement
We work with our suppliers and customers to make our claims settlement, using residual values, reuse, material
and process choices, more circular
Human and labour rights at our suppliers
Protector’s fundamental guideline is respect for an
individual. Everyone shall be treated with dignity and
respect, without discrimination on the grounds of ethnicity,
nationality, religion, age, gender, disability, or sexual
orientation. Children shall not be used as labor and forced
labor shall not occur. All new employees receive training on
this as part of Protector’s onboarding process.
The company seeks to know its suppliers and shall avoid
using suppliers who do not satisfy the company’s core
values or ethical guidelines. We require that our suppliers
comply with applicable regulatory environment and industry
standards. In 2022 we are establishing a company-wide
claims procurement unit and expect subsequent annual
reports to go more in-depth on how we work with our
suppliers.
In 2022, Protector will carry out due diligence assessments
in line with the OECD’s guidelines for multinational
companies. This will increase responsibility and prevent
negative impact on the environment from one’s own
business. The assessments are comprehensive and involve
investigations of conditions for employees, human
rights, environmental impact, bribery and corruption and
corporate governance. These requirements follow from the
Transparency Act which will be introduced in Norway in July
2022.
CLIMATE EFFICIENT SOLUTIONS
Claims prevention measures
The most eective climate measure for a non-life insurance
company is to prevent damage from occurring. Loss
prevention is central to Protector and our commitment to
climate eciency. We invest heavily in this area. We conduct
inspections before giving prospective customers a quote,
we inspect current customers and undertake post-loss
investigations to help reduce the likelihood of repeat losses.
Customers receive case-specific bespoke risk management
proposals to address any concerns identified.
Fire prevention has significant social, environmental and
climate benefits. This is consequently a focus area for us
in the property segment, and we work closely with our
customers to implement cost-eective fire prevention
solutions.
There are two chief reasons why we focus on loss
prevention:
Avoid customers with a poor attitude to risk
Poor attitude to risk is revealed through a high
number of persistent and critical deviations, for
example related to combustible building materials
These customers will receive an oer from us
that is not competitive. Furthermore, they will
receive an explanation as to why we set the premium
high
We follow up if they improve within the next tender,
and they receive a competitive oer from us if the
critical deviations are closed.
2021 PROTECTOR FORSIKRING ANNUAL REPORT 75
Assist our customers in closing deviations, and thus
avoid or reduce the consequences of undesirable events
We issue deviation reports to customers who have
insurance with us
These reports include photos and descriptions
of deviations associated with the customer’s
properties, information on why it is important to
close the individual deviations and potential
consequences should an adverse event occur.
We follow up these reports on renewals and perform
audits of assets with critical deviations
For 2021, we have the following statistics on property
related inspections in the Nordics:
Country
Customers
inspected
Buildings
inspected
Buildings
with
deviation
Share of
buildings with
deviations
DK 14 286 246 86%
NO 82 375 214 57%
SE 75 747 420 56%
Totalt 171 1408 880 63%
Statistics related to our work on injury prevention in the UK
for 2021:
Produced 37 guidance documents, enabling managers
to improve their procedures to reduce the likelihood of
property damage or injury
Delivered over 36 bespoke training courses with a goal
of educating clients’ managers, giving them the
knowledge and tools to reduce damage or injury
369 client meetings undertaken, with a purpose
of evaluating risk, identifying how to improve clients’
safety and management procedures, issuing reports with
recommendations or requirements
In 2022, we will expand the aforementioned deviation
approach to new segments. The largest investment we make
in loss prevention in the coming year will be in data quality.
We develop systems that give us better and more accurate
exposure and damage data. This allows us to earlier capture
trends in the claims picture both overall and for individual
customers, and we can then more quickly implement
targeted damage prevention measures. Together with our
customers we will constantly improve loss prevention.
Reduced climate footprint in claims settlement
Protector handles over 141 000 claims annually. How these
claims are setteled is one of our biggest opportunities in
both sustainability and cost savings. These are opportunities
we must seize, and we must constantly reduce the climate
footprint in our settlements.
We have identified the greatest potential reduction in our
climate footprint in property and auto, and this is where
we will have the greatest focus for our further work on
sustainability.
In these segments, we work closely with our suppliers and
customers to increase the proportion of repair, reuse and
recycling in claims settlement, as well as increase the use
of climate-friendly materials and processes. We evaluate
any damage with the aim of identifying residual values and
potential climate measures. We influence industry standards
to allow for more repairs and reuse. This provides financial
gain both for the insured and for Protector. In addition, in
those cases where it is dicult to sell damaged but usable
items, we donate those to charity.
Within property, approx. 80% of our claims are greater than
NOK 1 million. These are primarily related to buildings. The
way we handle these claims are of great importance. We
therefore use independent and skilled claims appraisers.
CLAIMS SETTLEMENT PORTFOLIO,
BROKEN DOWN BY VALUE, FOR 2021
Auto insurancePersonnel and health
insurance
Property insurance
Change of ownership
insurance
Liability insurance
Others
34%
8%
26%
24%
5%
3%
CLAIMS SETTLEMENT PORTFOLIO,
BROKEN DOWN BY VALUE, FOR 2021
Auto insurancePersonnel and health
insurance
Property insurance
Change of ownership
insurance
Liability insurance
Others
34%
8%
26%
24%
5%
3%
2021 PROTECTOR FORSIKRING ANNUAL REPORT76
These are used not only for the appraisal itself, but also
to follow up that repairs and reconstruction are carried
out in accordance with current requirements, including
requirements related to climate and HSE.
In auto, Protector has recommended workshops for
each geographical area. These workshops can document
satisfactory operation in accordance with current
requirements as well as quality standards Protector requires.
A requirement we have is that used parts must be used
where possible, and for cars older than five years, equivalent
used parts must in principle be used. Furthermore, we
advocate the use of independent workshops. This is because
these earn relatively more on repairs than replacement of
parts. To ensure significant volume for our recommended
workshops, we have limited the number of workshops in
each area.
However, we have not documented the eect of our eorts
to reduce the climate footprint in claims settlement and
have consequently not set specific targets for our further
eorts. In 2022, we will establish a baseline for this work,
and then set targets for further eorts. The following are
among the topics we will establish a baseline and goals for
during 2022:
The proportion of our suppliers that oer preservation
of residual values and reuse
The proportion of our geographical areas where we have
an agreement with at least one independent workshop
Proportion of claims where we have made climate
measures
Preservation of residual values
(repair rather than replacement)
Reuse (quality assured used parts purchased
from third parties)
Climate-ecient repair processes
Reconstruction to a higher climate standard
Financial results of the climate measures
In the long term, we also want to quantify how the climate
measures aect the climate footprint, including Co2.
CLIMATE RESILIENCE
Routines and processes for managing climate risk
We recognize that unwanted weather-related events may
become more frequent and more severe. Proper assessment
of climate risk is important to understand what risk our
potential customers are exposed to, and what risk is
transferred to Protector through our insurance.
Our general exposure to climate risk, through having only
customers in the Nordic countries and the United Kingdom,
is relatively limited. Furthermore, the assets Protector
insures are largely of the type that are more resistant to
extreme weather, such as larger oce or municipal buildings
in areas close to the city centre.
2021 PROTECTOR FORSIKRING ANNUAL REPORT 77
Protector’s underwriting is based on analysis, data, modern
tools, on-site inspections and loss prevention. Our tools
and methods take climate risk into account, for example by
assessing the risk of storms and floods. In more vulnerable
areas, such as the UK, we use a comprehensive 8-step
process to carefully understand and manage the current
climate risk. Through this process, we will get a correct
picture of relevant climate risk and avoid the biggest risks.
We evaluate our portfolio’s climate risk on a quarterly
basis and take this into account through reinsurance. We
use recognized tools and methods such as AIR and RMS in
our climate risk evaluation. Our reinsurance now covers an
estimated 1-in-10,000-year event. In line with Protector’s
reinsurance policy, our maximum deductible exposure is
DKK 100 million, regardless of the type of event that occurs.
Risk assessments related to climate change are part of
the company’s risk management system. Assessments of
potential risk factors and impact on Protector’s operations
are carried out on the basis of publications from the
Intergovernmental Panel on Climate Change (IPCC).
This includes analysis of climate change, future scenarios,
assessments of risk factors and potential impacts related to
climate and climate change conducted by the Task Force on
Climate-Related Financial Disclosures (TCFD), the United
Nations Environment Program (UNEP) Finance Initiative
and EIOPA. A more detailed description of the company’s
risk assessments related to climate change can be found in
the company’s Report on Solvency and Financial Position
2021.
Our goal going forward is to continue our profitable
growth. To support this goal, we will continually improve our
underwriting - including related tools. We are considering
further investing in external tools to provide additional
benchmarks for said process. Through participation in
the “Industry Board risk and damage”, the board of the
Norwegian Natural Perils Pool and close cooperation with
our reinsurance broker, we have broad access to market
trends, data, advice and knowledge that is relevant for
managing climate risk.
Climate resilience in product development and pricing
A changing climate aects which terms and pricing are right
for our products. We are already seeing changes to what
perils exist; causes of damage such as hailstorms and forest
fires are more prominent now than before.
Protector has an annual review of which products and
associated terms are to be oered to the market. This is
based, among other things, on input from our reinsurance
broker, customers, industry organizations and our own
claims data. The result is that we develop insurance
products that take climate risk into account, incentivize our
customers to implement climate resilience measures and
provide financial protection in the face of climate change.
Underwriting of climate-related perils will be covered by
future taxonomy regulations. Subsequent reports will detail
whether these activities meet the criteria to be defined as
sustainable.
The goal in product development and pricing is to
increasingly understand how climate change aects which
products are right, and how these should be priced. This
enables us to oer the products the market needs and
ensures us continued profitable growth.
2021 PROTECTOR FORSIKRING ANNUAL REPORT78
RESPONSIBLE BUSINESS BEHAVIOUR
Our own operations
We shall be a positive contributor to the society we are part
of, support a great corporate culture and avoid fines and
penalties.
Protector is a non-life insurance company and operates
within a business area where the risk of corruption
and money laundering is low. In 2021, we performed a
corruption risk analysis for the entire business. Parts of our
business are more exposed to corruption than others, and
the development of tailor-made anti-corruption measures
has been implemented. No confirmed cases of corruption
have been identified.
Protector’s ethical guidelines state that the company has
zero tolerance for corruption. The company has guidelines
for gifts and representation, and employees of Protector
shall not, on behalf of the company work with cases where
they have personal interests, or where it may be perceived
by others that they have such interests.
Protector is required to have a risk-based approach to
money laundering and terrorist financing to customers
based on customer relationships, type of products and type
of transactions. The company carries out a risk assessment
in connection with the sale of insurance to new and existing
customers - and in the case of claims payments. The risk
assessment is comprehensive, and is based on
characteristics of the customer, the customer relationship,
the product, the transaction, and other relevant factors.
In insurance, money laundering will often take place in
connection with claims payments. The fight against money
laundering takes place by particularly monitoring conditions
where we consider the risk of money laundering to be high,
and in the event of any suspicion, report the matter to the
relevant authority.
The company’s guidelines for anti-money laundering and
terrorist financing have been adopted by the board. All
employees in the company must complete a mandatory
e-learning course on anti-money laundering and anti-
terrorist financing. All new employees receive anti-
corruption training as part of our onboarding.
Protector processes personal data in accordance with the
laws and regulations that regulate the collection, storage
and use of such data. Company policy and guidelines for the
processing of personal data provide additional requirements
for implementation throughout the organization. Privacy
and information security are essential factors in securing the
rights of the individual. Protector’s privacy representative
works closely with the business areas and IT to meet the
requirements of the regulation for everyone’s security.
The company has a well-functioning deviation registration
system to register and handle any breaches of personal data
security for both customers and employees.
All employees must complete e-learning where they must
confirm that they have read and understood the company’s
guidelines for the processing of personal data.
2021 PROTECTOR FORSIKRING ANNUAL REPORT 79
Partners
We require our suppliers to comply with current regulatory
requirements and industry standards. In 2022, we will
establish a company-wide purchasing unit, and we expect
subsequent annual reports to go into more depth on
how we work with our suppliers. Among other things,
we will introduce a reporting structure where suppliers
must actively answer whether they comply with defined
guidelines, standards and requirements.
Responsible investments
Protector seeks to achieve the best possible combination
of risk and return at the same time as the investments
are made in a responsible manner. We expect increased
requirements, regulations and higher costs for activities that
have a negative impact on the outside world. This view is
reflected in our approach to investment.
Protector shall not invest in companies that are responsible
for, or contribute to serious or systematic violations of
human rights, that have a major negative impact on the
environment or are involved in corruption.
Protector has a “bottom-up” analysis approach where
company-specific factors such as competitive position and
valuation are most important. Factors related to ESG are
included in the investment decisions but are not the starting
point for which companies are assessed.
To ensure that the investment universe contains companies
that meet generally accepted ethical guidelines, Norges
Bank’s exclusion list is consulted. Historically, there have
been no investments that overlap with this exclusion list.
The Investment Director has overall responsibility for the
implementation of ESG in the investment processes in
Protector. Analysts and portfolio managers are responsible
on a day-to-day basis for implementing assessment of ESG
factors in company analysis and investment strategies.
Protector is often a major shareholder or lender. This gives
us opportunities to exercise our ownership. As a starting
point, we will not invest in companies that have a history
of poor corporate governance. In portfolio companies, we
work to ensure that the companies have a good board. We
contribute to this by participating in nomination committees
where possible.
Active ownership is based on an assessment of how it can
have the greatest eect. In some cases, it may be better to
retain an ownership position and exert influence over selling
out.
Other examples of the exercise of ownership:
Voting and proposals towards general assemblies
Dialogue with the board and management
Promote best practices from other companies in the
same industry
Review and change input to bond terms for bonds
Protector also seeks to collaborate with other investors
to influence companies in matters related to corporate
governance and sustainability.
In 2021, Protector has been represented in the nomination
committees of several of the companies that were then in
our portfolio; eWork, Projektengagemang, Multiconsult
and B3. In several of the portfolio companies, we have been
active in changing the composition of the board to increase
competence and value creation.
Protector will keep its focus on being a responsible investor.
We are a sparring partner and part of an initiative from
Stamdata for a new reporting service on ESG factors. The
goal is to improve the quality of data on bond issuers’ ESG
profile and the service has plans for launch in 2022. The
service will improve the quality of data on ESG factors and
can influence investment decisions.
PROTECTOR FORSIKRING ASA
Støperigata 2
PB 1351 Vika, 0113 Oslo
Tlf.: 24 13 17 00
info@protectorforsikring.no
www.protectorforsikring.no