ANNUAL REPORT
HIGHLIGHTS 2023
THIS IS PROTECTOR
INCOME OVERVIEW
INVESTOR INFORMATION
FINANCIAL CALENDER
CEO
NORWAY
SWEDEN
DENMARK
THE UK
FINLAND
INVESTMENTS
BOARD OF DIRECTORS
BOARD OF DIRECTORS’ REPORT
FINANCIAL STATEMENTS AND NOTES
DECLARATION BY THE MEMBERS OF THE BOARD AND THE CEO
AUDITOR´S REPORT
CORPORATE GOVERNANCE
CORPORATE SUSTAINABILITY
APPENDIX
CONTENTS
04
06
10
12
13
14
18
20
22
24
26
28
30
32
34
78
79
85
91
113
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT4 5
HIGHLIGHTS
2023
1
Premium growth
in local currencies
37 % 10.8 % 88.5 %
Cost ratio Combined ratio
(21) (11.1) (89.4)
Insurance service
result (NOKm)
1,080 944 1,509
Total investment
return (NOKm)
Profit
(NOKm)
(701) (1,084) (1,379)
Return on equity
after tax
37.7 % 18.3 195 %
Earnings per share
(NOK)
Solvency ratio
(42.9) (16.7) (195)
¹ The figures in brackets are the amounts or percentages for the
corresponding period previous year.
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT6 7
THIS IS PROTECTOR
changes to policy terms, pricing, and risk management
initiatives. The renewal strategy shall always be rational
and data driven, ensuring that the profitability targets are
achieved at first renewal.
All business units have appointed a product owner or Chief
Underwriter (UW) for every product. This person is responsible
for sharing their experiences with colleagues cross-border,
maintaining and developing terms, risk selection according
to the company’s UW guidelines, understanding the local
market conditions and securing deliveries through the
established underwriting process.
Protector’s claims prevention measures are comprehensive,
and include, among other things, consultations and
inspections that uncover potential safety risks, and training
of employees and management in HSE and safety routines.
The aim of the measures is to be able to provide targeted
recommendations and action plans that are eective and
realistic based on patterns emerging from claims data.
Reinsurance protects Protector’s equity, allowing solvency
relief and ensuring an equalisation of the results over time.
Protector uses estimates from EIOPA as a framework for
determining protection through reinsurance (Excess of Loss).
The protection must normally cover a claim volume with a
return period of 200 years. Protector have limited their risk
for own account to a maximum of 100 MNOK/SEK/DKK, 10
MGBP or 10 MEUR for individual events.
Protector prepares a renewal strategy for the individual
reinsurance contracts in collaboration with the company’s
reinsurance broker. This strategy deals with both objectives
for commercial conditions, and changes in the capacity
(limit) of the individual contracts, evaluation of the level of
own account and contract scope, as well as general clauses,
terms and conditions. Protector normally buys reinsurance
through reinsurers with a credit rating of A- (S&P), or higher.
CLAIMS HANDLING
Claims handling is the “moment of truth” and is an integral
part of the company. Most claims are handled in-house, but
third parties are engaged when competence or capacity is
needed. Currently claims handling employees are 46% of our
operational workforce.
Protector’s claims handling is built on high quality standards
ensuring that injured parties can trust that they will receive
the compensation they are entitled to, in a way that provides
trust and security. To achieve this, we have set the following
five quality criteria as a basis:
1. Speed of settlement
2. Communication
3. Competency
4. Accuracy
5. Overall service
The most important criteria for perceived quality in claims
handling is speed of settlement. Protector has developed
a paradigm called Clean Desk; a framework with ways of
thinking and acting to ensure that claims handlers deliver on
time without compromising quality. All claims handlers are
evaluated on the five quality criteria. The company regularly
requests feedback from brokers and clients so that the
interests are aligned in the best possible way.
INVESTMENTS AND CAPITAL ALLOCATION
The asset management mandate set by the Board of Directors
within the regulatory framework defines Protector’s
investment strategy. It allows for investments in equities,
fixed income, private equity and real estate. The company
manage its financial assets in-house; analysts thoroughly
assess and calculate returns for financial investment
alternatives and rank them by risk adjusted return. As a
Norwegian insurance company, Protector must comply with
EUs Solvency II directive, detailing the capital consumption
Protector is a non-life insurance company. The company
started underwriting insurance in 2004 and has been listed
on the Oslo Stock Exchange since 2007. Building on the
Norwegian success, the company entered Sweden in 2011,
Denmark in 2012 and Finland and UK in 2016. For all markets,
the company focus on commercial lines of business, public
sector and anity schemes, through insurance brokers and
agents only.
The company has grown from zero to NOK 10,423 million
in gross written premiums, and has over 500 permanent
employees. At year-end 2023, the geographical distribution
of gross written premiums was:
Protector will prioritise further profitable growth. This will be
achieved by delivering the lowest cost and the best quality in
the market. Our long-term financial objectives are:
Combined ratio < 91%
Solvency margin: > 150%
DISTRIBUTION STRATEGY
All of Protector’s business is done through selected brokers
and agents, with which the company has a broad and good
collaboration. A significant part the insurance portfolio is
channelled through the largest broker houses in the Nordics
and the UK.
The company has high and defined service standards, on which
both brokers and clients are oered service level agreements
(SLAs). All processes and steps necessary to meet the high
standards are reviewed and analysed at individual and team
level through KPI measurements.
Protector’s most important promise to brokers and clients is
to be easy to do business with, commercially attractive and
trustworthy.
MARKET STRATEGY
Protector’s prioritised market segments are commercial lines
of business, public lines of business and the anity market.
The company is a total provider of non-life insurance, and
clients represent a broad range of industries and risks.
The commercial segment includes both small and large
companies and anity programs. We tailor insurance
solutions for large companies and can develop own concepts
through anity programs as well as facilitate solutions for
cross-border clients.
The public segment consists primarily of municipalities and
county authorities. Protector is the largest insurance carrier
within municipal insurance in Scandinavia, insuring more than
600 municipalities and county councils. In UK public sector
and housing, Protector is currently the third largest insurance
carrier, with more than 270 municipalities, local authorities,
and 170 housing associations.
Protector’s long-term profitability target is a combined
ratio below 91%. This implies growth through consistent risk
selection, market pricing, cost-eective operations, and
risk improvements. By involving the correct expertise in the
process, the company aim to ensure consistent, eective,
and high-quality decision-making.
Existing clients are evaluated on the same basis as new risks.
The renewal process will constitute the basis for making
Protector is the Challenger. This is demonstrated through unique relations, best-in-class decision-
making and cost-eective solutions. The company´s main targets are cost and quality leadership,
which should lead to profitable growth, which again should put the company top 3 in the segments the
company decide to enter.
41 %
24 %
19 %
13 %
3 %
GWP
FY
2023
UK Swede n Norway Denmark Finland
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT8 9
per risk alternative and the relationship between them. The
prudential regime aims to ensure adequate protection of
policyholders and other beneficiaries.
Protector performs stress tests to ensure that the balance
sheet can withstand the most severe financial distress; the
company tests the results being negatively impacted by poor
technical profitability and turmoil in all financial asset classes,
all at the same time.
Every quarter (at least) Protector make an overall assessment
of all risks in the company’s books and risks the company
may face in the future. Based on this, allocation of available
capital is made towards alternatives considered, maximising
risk adjusted return on equity. This includes, in prioritised
order, profitable insurance growth, financial investments,
cash as an option, and distribution of capital to shareholders
through dividends or buy-back of the company’s own shares.
IT STRATEGY
IT is a major contributor to Protector’s profitable growth
through the availability of data, process support and
improvement and automation. IT covers Information
security, Information Compliance, Infrastructure stability
and Innovation through the use of technology, at industry
benchmark cost to ensure:
Systems and processes are 100% secure, compliant and
documented
Business critical systems are stable and perform well
Relevant data is captured, managed and used to enable
best-in-class decision-making
Processes in UW, contracting, broker service and claims
handling are improved
Self-service and sharing of information with brokers and
clients for an ecient value chain
Tasks that do not benefit from manual interaction are
automated
Protector’s core insurance systems are developed, maintained,
and operated by the company’s own IT professionals. In-house
IT is strengthened by close cooperation with the providers of a
modern technology stack, and a Cloud-based infrastructure.
This gives the company access to the latest technology and
enables recruitment of highly skilled resources, creating
a unique combination of advanced technology and deep
business understanding. A well-functioning cooperation in
the matrix puts ownership of IT initiatives in the business
units and reduces time to market for innovations. By sharing
common goals and KPIs, an important part of the One Team
Performance Culture, excellent business and IT cooperation
is further enhanced.
Protector’s IT department maintains close relationships
with brokers, clients, authorities, financial and insurance
organisations, and their IT departments. By recruiting,
developing, and retaining the right people, internal employee
satisfaction survey results show IT is an organisation that is
very attractive to be a part of.
ADMINISTRATION
Protector’s support functions operate largely as a centralised
hub, delivering services to the business units. These services
encompass data availability, data distribution and data analysis,
bookkeeping, business support, process development,
project management, compliance, overall risk assessment
and reporting, financial controlling, actuarial analyses, HR,
marketing, and cultural and leadership development. The
administration is committed to creating ecient support
functions that add value to the business units. Understanding
roles and responsibilities, along with managing the matrix
as One Team, is key to further improving the quality and
eciency of our support functions.
PERFORMANCE BASED CULTURE
Value based leadership defines Protector and is a fundamental
part of the company’s business strategy. All employees are
expected to not only know the company’s DNA, but also
live it every day. A Culture of discipline is a fundamental
prerequisite for employees to take responsibility for their
individual goals and work individually and as a team. Protector
invests a considerable amount of resources in employee
recruitment and development.
All employees have personalized performance contracts and
quarterly status and plan meetings (STPs) with their manager.
The meetings include a performance evaluation based on the
company’s core values, personalized targets and focus areas.
Protector also conducts annual 360 and 270 evaluations
which provides managers and employees with a multi-source
assessment regarding their cultural development.
Protector believes in developing key skills through continuous
learning. Protector has established Protector University
a virtual e-learning platform with the ambition to support
training/on-boarding of new employees, support continuous
development of senior employees, as well as give feedback
and map competence. The “Protector Profile”, a competence
map to which it is continually referred to, was developed to
continuously support the development agenda of each and
every employee, as well as the leader.
A long history of management development programs has led
to a group of leaders that understands and live the company
culture. Each management development program lasts for
18 months, with a 6 month break between the programs,
enabling new entrants enrollment within 24 months.
SUSTAINABILITY
Protector asserts that if an insurance company excels
in its core business, it also contributes to sustainability.
Consequently, Protector’s sustainability strategy supports its
core business and consists of the following pillars:
• People
Climate resilience
Climate-eective solutions
Responsible business behaviour
In short, this means that the company strives for a good
working life throughout its value chain, that it considers
climate risk in its risk assessment and product development,
reduces its carbon footprint through loss prevention and
competent claims settlement, and takes responsibility in the
fight against corruption, money laundering, and through its
investments.
The company is a signatory of UN’s Principles for Sustainable
Insurance, and its approach to sustainability is aligned with
those principles. Protector reports on its climate footprint in
accordance with the GHG protocol, and uses this to further
optimize its sustainability eorts.
2023 PROTECTOR FORSIKRING ANNUAL REPORT10
INCOME OVERVIEW
NOKm 2023 2022 2021
Gross written premium
10 423
7 098 5 951
Insurance revenue
9 386 6 619 5 812
Insurance claims expenses
(7 182) (5 045) (4 467)
Insurance operating expenses
(1 011) (735) (681)
Insurance service result before reinsurance contracts held
1 193 840 664
Net result from reinsurance contracts held
(113) (139) 201
Insurance service result
1 080 701 865
Net income from investments
1 328 477 878
Net insurance finance income or expenses
(384) 607 25
Other income/expenses
(91) (74) (64)
Profit/(loss) before tax
1 934 1 711 1 704
Tax
(439) (341) (324)
Discontinued operations
15 10 102
Profit/(loss) for the period
1 509 1 379 1 482
Key ratios (1)
Return on equity after tax
37,7 % 42,9 % 46,4 %
Earnings per share
18,3 16,7 18,0
Gross written premium growth in local currencies
37 % 21 % 10 %
Loss ratio, gross
76,5 % 76,2 % 76,9 %
Net reinsurance ratio
1,2 % 2,1 % -3,5 %
Loss ratio, net of reinsurance
77,7 % 78,3 % 73,4%
Cost ratio
10,8 % 11,1 % 11,7 %
Combined ratio
88,5% 89,4 % 85,1 %
Large losses, net of reinsurance (%)
5,9 % 6,4 % 4,7 %
Run-o gains/losses, net of reinsurance (%)
0,3 % -2,0 % 0,3 %
Change in risk adjustment, net of reinsurance (%)
1,5 % 1,2 % -4,1 %
Discounting eect, net of reinsurance (%)
-4,2 % -2,3 % 0,0 %
Retention rate
93,8 % 87,5 % 85,8 %
Combined ratio by business areas
The UK
82,4 % 88,8 % 103,7 %
Sweden
91,9 % 87,8 % 76,0 %
Norway
97,1 % 88,2 % 81,8 %
Denmark
86,8 % 94,6 % 75,8 %
Finland
86,1 % 92,8 % 88,6 %
(1) Defined as alternative performance measure (APM). APMs are described at
www.protectorforsikring.no in document APMs Protector Forsikring 2023.
DITLEV DE VIBE VANAY
CHIEF FINANCIAL OFFICER (CFO)
Employee since 2019. Vanay was also positioned as CFO in the period 2005-2015.
He holds a MSc in Economics and Business Administration from BI Norwegian Business
School. He has more than 25 years of experience within insurance, finance, business
controlling and IT, from Protector, Storebrand, If and Tinde.
Our promise to insurance brokers
and clients is that we will be easy
to do business with, commercially
attractive and trustworthy.
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT12 13
INVESTOR
INFORMATION
Investor Relations (IR) is responsible for Protector’s
activities and communication with the capital markets.
Protector is committed to maintain open, transparent, and
consistent communication with investors, analysts, and
other stakeholders to ensure that they have equal access to
accurate and relevant information in order to form a true and
fair view of Protector’s results and development. Information
relevant to Protector’s stakeholders shall be easily available
on the company’s website. Protector’s IR policy can be found
on the company’s website.
Four analysts are currently covering the Protector share.
More details on the analysts and the share can be found on
the company´s website.
THE PROTECTOR SHARE
The Protector share is listed on the Oslo Stock Exchange.
Company announcements and trading announcements are
published in English - and in Norwegian on an optional basis.
Interim reports and annual reports are published in English
only.
In 2023, Protector’s share price increased by 43,1%. The
Oslo Benchmark (OSEBX) increased by 9.9% during the same
period. In 2022, Protector’s share price increased by 16.1%,
while the Oslo Benchmark index decreased by 1% during the
same period. The average daily trading volume of Protector’s
shares on the Oslo Stock Exchange was 95,332 shares in
2023, relative to 80,534 in 2022. At the end of 2023, the
Protector share was traded at NOK 180.0. The market value
of total outstanding shares was NOK 14,839 million.
QUARTELY DIVIDEND ASSESSMENT
In accordance with the company’s adopted distribution
policy, the intention in the coming years is to distribute
20 - 80% of the profit for the year to shareholders. The
final determination will be based on the company’s result,
capital requirements including satisfactory buers and the
necessary flexibility for growth and development in the
company. Distribution of dividends will be considered at a
solvency margin above 150%. With a solvency margin above
200%, the Board’s intention is to over time return surplus
capital to the shareholders in the form of special dividends or
buy-back of own shares.
The Board prepares quarterly distribution assessments on
the basis of the most recently approved annual accounts.
SHAREHOLDERS AND VOTING RIGHTS
The company has issued a total of 82,500,000 shares and
there is only one class of shares with equal rights for all
shareholders. A list of Protector’s largest shareholders is
provided in note 17 in this report.
ANNUAL GENERAL MEETING
The annual general meeting of Protector Forsikring ASA will
be held at the company’s premises at Støperigata 2, Oslo,
on Thursday April 11th, 2024 at 4.00 pm. The notice will be
sent to all shareholders and to the Oslo Stock Exchange. The
notice to the Annual General Meeting will also be published
on the company’s website
www.protectorforsikring.no
0
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1 50
2 00
D ec -12
D ec -13
D ec -14
D ec -15
D ec -16
D ec -17
D ec -18
D ec -19
D ec -20
D ec -21
D ec -22
D ec -23
FINANCIAL
CALENDAR
Q1
Q2
Q3
Q4
11. April - Annual General Meeting
25. April - Interim Report Q1 2024
12. July - Interim Report Q2 2024
24. October - Interim Report Q3 2024
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT14 15
COST AND QUALITY LEADERSHIP LEADING TO
PROFITABLE GROWTH
Our 2023 gross written premiums grew by 37% in local
currencies relative to 2022. Combined ratio was 88.5%,
corresponding to a profit margin of 11.5% from the insurance
business.
The large loss rate (5.9%) in the portfolio was slightly lower
than normalised (7%). The development in reserves from
earlier years (run-o) gave a negative eect of -0.3%.
Adjusted for these factors, underlying profitability is
somewhat weaker than reported results.
Results are derived from disciplined underwriting in renewals
and new sales, high-quality and ecient claims handling,
targeted actions to counter increasing inflation and change in
competitors’ behaviour in UK Public Sector and Housing. The
Scandinavian market can still be characterised as rational. All
countries contribute positively to both volume growth and
technical profitability.
Following some years with investments in portfolio clean-up
and control, the strong growth leads to a gradually improving
cost ratio. There is no significant eciency development in
2023, but investments in people and process improvements,
including better utilisation of available and emerging
technology, will ensure future cost control and scalability.
WELL PREPARED FOR EXTRAORDINARY MARKET
CONDITIONS THROUGH A CULTURE OF DISCIPLINE
This year we more than doubled our UK Public Sector and
Housing portfolio, following several years with very low hit
ratios. Prior years have been challenging, and we have gone
many rounds on why we have not won more volume; we have
been there quoting all the way, staying true to our models
and processes with data supporting our view. We have not
changed our underwriting processes and principles, nor our
risk appetite, but the conditions in the market have changed;
some competitors turned more conservative (both in pricing
and risk appetite), others were no longer present in the
market at all.
The UK Public Sector and Housing market is limited to
approximately £ 900 million, whereof approximately £ 600
million is within our current appetite. With our £ 218 million
in this market as per year-end, we now have a market share
at above 30%. Approximately one fifth (1/5) of the market
go out to tender per year. The growth in the segment
through 2023 is extraordinary and we expect competition to
normalise over time. We will stay disciplined and consistent
and use data as the basis for our decision-making, irrespective
of how the market should develop.
HIGH RUNNING YIELD ON THE BOND PORTFOLIO
AND DISCIPLINED FINANCIAL UNDERWRITING
The investment portfolio yielded a return of NOK 1,372
million (7.9%); equities at 12.1% excl. put options, and fixed
income at 7.6%. We invest for the long term; iinvestment
decisions are made based on expected development in
fundamental value with our portfolio companies relative to
their inherent risk and the capital they consume. The excess
return from our financial investment activities since October
2014 (in-house management) is exceptional.
Our average reference rate has increased by 0.6%-points
throughout the year, whilst the average risk premium
(spread) has decreased by 0.9. Hence, our expected annual
yield (before cost of risk) in the fixed income portfolio has
decreased from 6.0% by the end of 2022, to 5.8% by the end
of 2023.
Equity portfolio philosophy and research process has stayed
consistent, but with more focus on better documentation
of assumptions and investment rationale. Underlying
development in our equity positions has been good; at year
end we estimate a discount to intrinsic value at 35% on
average for our 32 holdings.
From a capital perspective, we have been steering interest
rate risk during 2023. This is considered more reasonable
in a higher interest rate environment. By matching size and
duration of fixed income securities with our Solvency II-
based provisions per country, we reduce balance sheet risk
and to a certain degree also P&L volatility.
In Protector, we consider investments core business; it is all
about calculating risk vs reward, both within insurance and
investments. Our assets under management have grown
to NOK 18.7 billion (up from NOK 14.9 billion). At year
end about 16.0% was allocated towards equities and 84.0%
towards fixed income securities and interest rate hedging
instruments.
2023
- EXTRAORDINARY, BUT
DISCIPLINED GROWTH
CAPITAL ALLOCATION WITH A RISK APPROACH
To assess risks and opportunities from a capital perspective,
we maintained a strengthened process and wide involvement
of competence from a wider part of the company in 2023.
Both existing and new elements are assessed, discussed,
and quantified quarterly, or more often if found necessary.
This forms the groundwork for correct capital allocation
decision-making and contributes to being well prepared and
capitalised in turbulent times.
In times where we see opportunities for profitable growth
within insurance, see attractive financial investment
opportunities, have other attractive allocation alternatives,
or consider the macro environment to be turbulent (or a
combination of above), we will be reluctant to distribute
excess capital to shareholders.
The solvency capital ratio (SCR-ratio) by year end 2023
is 195%. With this, we have a solid base for the future, and
we value the flexibility it entails. Our prior solvency-based
reinsurance agreement was not renewed going into 2023.
A.M Best has reiterated their investment grade credit rating
of bbb+ and revised their outlook on Protector from stable
to positive.
IMPRESSED BY TEAMS AND INDIVIDUALS
When the results are strong in all business units, it is driven by
good performance from all teams. This includes centralised
IT and HQ functions. The collaboration between people,
teams, units, and functions has continued developing
throughout 2023. I am impressed and proud of how sharing
of “best practice” makes us stronger and of how we support
each other across functions and geographies. Thank you
to all employees for evolving our culture every day and for
delivering great results.
In Protector, we have a history of growth, both in terms of
volume and careers. Through profitable growth we can give
opportunities and invest in the development of our people.
By focusing on our employees’ passion and purpose, and
combining that with what drives our economic engine, role
development becomes natural. Looking ahead, continued
profitable growth will open new opportunities for employees
to pursue. For management that means active, open and
transparent succession planning.
With strong growth we must strengthen the team to continue
delivering. We have a standing ambition to continuously
increase the number and diversity of applicants. This implies
increased visibility in more channels and innovation in how
we best can give potential applicants a view of our every day
in Protector. This is one step in developing diversity, to the
best for our company.
BESTINCLASS DECISIONMAKING IN FOCUS
An important part of our performance culture is our ability
to make decisions. In Protector everyone should make a
decision within their area of responsibility. We believe in
local autonomy, in combination with common tools and
guidelines assisting the decision-making process. If we allow
for everyone to make decisions, we must expect that not all
decisions turn out to be good. With the right culture and tools,
we can celebrate our mistakes as learning opportunities;
best-in-class decision-making is also about the quality of our
decisions.
Starting with the leaders in our internal leadership
development program, we have set more focus on developing
this culture and guidelines during 2023. To facilitate even
more learning from our decisions, we have become better at
documenting our assumptions and rationale, but also making
this documentation more available for others to challenge,
learn and take inspiration from.
BROKERS; A PART OF OUR “ONE TEAM
Insurance brokers and agents are also a part of our team.
Our best and only friends grew their market share also in
2023, especially through further developing arrangements
for smaller clients than those who usually are a part of the
brokered market. We are part of that journey and see a lot
of future opportunity to compete on quality and eciency
against our competitors’ direct distribution channels.
Our brokers and clients have given us very good feedback
throughout the year, following targeted action to increase
quality and eciency in our joint value chain. This involves
processes, data quality and technology. In addition to our own
survey, placing our British, Danish and Norwegian branches
on top, our Finnish branch second and Swedish branch third,
we have external surveys and awards in Denmark and Norway
confirming our relatively high-quality service level.
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT16 17
HENRIK GOLFETTO HØYE
CHIEF EXECUTIVE OFFICER (CEO)
Høye has worked full-time in Protector since 2007. He holds a
BSc in Economics & Finance from the University of Colorado.
Høye was heavily involved in establishing our Swedish, Danish
and UK operations, and had the role as “Director UK and Public
Sector” before taking on the role as CEO in June 2021.
I would like to use this opportunity to thank all our friends
for their trust in us. We will continue to do business with you
only, and we are dedicated to make our joint value chain even
better.
3 YEAR VISION AS A TOOL TO FOCUS – PROGRESS THE
JOURNEY TOWARDS GREAT
Every three years we re-define and prioritise what we
understand “The Challenger” to be in operational terms; what
do we find most valuable to deliver as One Team? In defining
and prioritising this, we involve our wider organisation,
both to get diverse opinions but also to create ownership
to our common direction. In 2023 we have concluded on
our common direction as One Team towards 2026. The
process and result are tools or guidelines assisting us all in
our decision-making and helping us focus our eorts. With
everyone pushing in one direction we will continue to add
momentum to our flywheel, progressing our journey towards
great.
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT18 19
NORWAY
Combined ratio 97.1% and 21% growth
RESULTS
The insurance service result was NOK 55 million (186),
corresponding to a combined ratio at 97.1% (88.2). The
worsened result mainly derives from claims related to the
Norwegian Natural Perils Pool, but also a poor motor result.
We aim to be the preferred partner for our brokers and are
very satisfied with winning two external quality surveys in
2023, as well as our own Broker Satisfaction Index. This is a
testament to our strong focus on quality over time combined
with a constructive dialogue with our partners.
PREMIUMS
Our 2023 gross written premium amounted to NOK 1,941
million (1,610), representing 21% growth. The growth is driven
by a strong renewal rate, price increases above inflation and
high client retention.
CLAIMS
The loss ratio, net of reinsurance was 89.8% (81.9) and
includes run-o gains at 1.1% on previous years’ claims
provisions as well as a large loss ratio at 6.0%.
Protector’s share of claims in the Natural Perils pool
constitutes 8%-points on our loss ratio.
The poor motor result derives from a combination of
higher-than-expected claims inflation and weather-related
claims in Q1.
COST
The cost ratio was 7.3% (6.3). The increase in cost ratio is
partly driven by increased agent commissions and by change
in pension scheme. We are comfortable with the underlying
cost ratio, but we will continue to look for eciency gains
through innovation.
Norway had an average of 83 FTEs (permanent employees)
in 2023 including the discontinued operations (Change of
Ownership).
LARS KRISTIANSEN
COUNTRY MANAGER NORWAY
Employee since 2016. MSc in Economics and Administration from
Norwegian School of Economics. He has experience as an Underwriter
and Business Controller in Protector.
CATHRINE WESSEL-POULSEN
DIRECTOR NORWAY
Employee since 2009, started as a lawyer in COI (Change of Ownership).
Previously Director of COI and Claims Director Norway. She joined the
management group in May 2023.
NOKm 2023 2022
Gross written premium
1 941 1 610
Insurance revenue
1 883 1 583
Insurance claims expenses
(1 680) (1 292)
Insurance operating expenses
(138) (100)
Insurance service result before reinsurance contracts held
66 191
Net result from reinsurance contracts held
(11) (4)
Insurance service result
55 186
Key ratios (1)
Large losses, net of reinsurance
6,0 % 2,9 %
Run-o gains/losses, net of reinsurance
-1,1 % -0,1 %
Loss ratio, gross
89,2 % 81,6 %
Net reinsurance ratio
0,6 % 0,3 %
Loss ratio, net of reinsurance
89,8 % 81,9 %
Cost ratio
7,3 % 6,3 %
Combined ratio
97,1 % 88,2 %
(1) Defined as alternative performance measure (APM), described on www.protectorforsikring.no in document ”APMs
Protector Forsikring 2023”
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT20 21
SWEDEN
Combined ratio 91.9% and 14% growth
RESULTS
The insurance service result was NOK 193 million (237),
corresponding to a combined ratio at 91.9% (87.8). The
worsened result mainly derives from very poor results in the
consumer segment pilot (launched 2022) during the first
half year. The unprofitable portfolios have gradually been
exited during the second half of the year, improving overall
profitability. We have good renewal selection and enter 2024
on a good level.
We aim to be the preferred partner for our brokers. In 2023
our annual broker satisfaction survey, to our disappointment,
showed only small improvements. We have received valuable
feedback on how to strengthen our relationship and product
oering and will work persistently to claim our position as the
brokers’ best friend.
PREMIUMS
Our 2023 gross written premium amounted to NOK 2,486
million (2,073), representing 20% growth (14% in local
currencies). The growth is driven partly by price increases to
counter claims inflation, and partly new sales within motor
in our small- and medium-sized enterprises segment (SME).
CLAIMS
The loss ratio, net of reinsurance was 78.5% (75.4), including
run-o gains at 1.3% on previous years’ claims provisions as
well as a large loss ratio at 2.0%. Average claims inflation
is estimated at around 8% for 2023, driven mainly by the
property product, where material and restoration costs have
risen the most. The loss ratio increase is largely driven by our
consumer insurance initiatives, which have now been exited.
COST
The cost ratio was 13.4% (12.4). The higher cost ratio mainly
derives from higher commissions connected to our growth
in SME, as well as stang up to meet current and future
growth.
Sweden had an average of 124 FTEs (permanent employees)
in 2023. Our culture is always top of mind and especially
important when the Swedish team is as big as it is now. The
organisation holds most competence in-house, but Nordic
specialty resources support on some P&C underwriting.
Within claims handling, specialty resources are sourced
externally when necessary.
FREDRIK LANDELIUS
COUNTY MANAGER SWEDEN
Employee since 2011. His last position in Protector was Director Sales, Underwriting
& Service. Landelius’ academic history includes business studies from University of
Gothenburg on masters level and non-life insurance diploma from IFU. He has experience
from brokered insurance at If and sales at Volvia
NOKm 2023 2022
Gross written premium
2 486 2 073
Insurance revenue
2 400 1 942
Insurance claims expenses
(1 785) (1 398)
Insurance operating expenses
(322) (241)
Insurance service result before reinsurance contracts held
293 303
Net result from reinsurance contracts held
(99) (66)
Insurance service result
194 237
Key ratios (1)
Large losses, net of reinsurance
2,0 % 7,5 %
Run-o gains/losses, net of reinsurance
-1,3 % -4,7 %
Loss ratio, gross
74,4 % 72,0 %
Net reinsurance ratio
4,1 % 3,4 %
Loss ratio, net of reinsurance
78,5 % 75,4 %
Cost ratio
13,4 % 12,4 %
Combined ratio
91,9 % 87,8 %
(1) Defined as alternative performance measure (APM), described on www.protectorforsikring.no in document ”APMs
Protector Forsikring 2023”
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT22 23
DENMARK
Combined ratio 86.8% and 16% growth
RESULTS
The insurance service result was NOK 176 million (56),
corresponding to a combined ratio at 86.8% (94.6). The
improved results are mainly derived from price increases
and refined risk selection. We have caught up with inflation
eects on our claims costs and succeeded in keeping the
renewal rate high.
We aim to be the preferred partner for our brokers. In 2023
we took 1st place in our own Broker Satisfaction Index and
strive to increase distance to our competitors through our
dedication to serving our best friends.
PREMIUMS
Our 2023 gross written premium amounted to NOK 1,407
million (1,077), representing 31% growth (16% in local
currencies). The growth is driven by a combination of price
increases and strong new sales, especially on commercial
housing and motor.
CLAIMS
The loss ratio, net of reinsurance was 79.3% (86.2) including
run-o losses at -0.7% on previous years’ claims provisions as
well as a large loss ratio at 4.4%. Claims inflation was in line
with our expectations, and further measures are included in
renewal terms set for our clients.
COST
The cost ratio was 7.5% (8.4). The lower cost ratio is mainly
driven by volume growth. We have been stang up to prepare
for new clients incepting in 2024. Eciency gains will be
realised throughout 2024 and lead to further reduction in
cost ratio.
Denmark had an average of 57 FTEs (permanent employees)
in 2023. We are growing in Claims Handling and Broker
Service in order to service our growing portfolio. Other
functions remain at the same level, thus increasing our
overall eciency.
ANDERS BLOM MONBERG
COUNTRY MANAGER DENMARK
Employee since 2021. Educated from the Danish Insurance Academy and various
leadership programs, lately from INSEAD. He has over 20 years of experience from the
insurance industry. Head of Brokered Clients at Gjensidige from 2011 to 2018 and Head
of Insurance Brokers at Aon Denmark from 2019 to 2021.
NOKm 2023 2022
Gross written premium
1 407 1 077
Insurance revenue
1 336 1 040
Insurance claims expenses
(1 059) (938)
Insurance operating expenses
(100) (87)
Insurance service result before reinsurance contracts held
177 15
Net result from reinsurance contracts held
(0) 41
Insurance service result
176 56
Key ratios (1)
Large losses, net of reinsurance
4,4 % 5,1 %
Run-o gains/losses, net of reinsurance
0,7 % 0,2 %
Loss ratio, gross
79,3 % 90,1 %
Net reinsurance ratio
0,0 % -3,9 %
Loss ratio, net of reinsurance
79,3 % 86,2 %
Cost ratio
7,5 % 8,4 %
Combined ratio
86,8 % 94,6 %
(1) Defined as alternative performance measure (APM), described on www.protectorforsikring.no in document ”APMs
Protector Forsikring 2023”
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT24 25
THE UK
Combined ratio 82.4% and 84% growth
RESULTS
The insurance service result was NOK 618 million (203),
corresponding to a combined ratio at 82.4% (88.8%). The
improved result mainly derives from a reduction in net
reinsurance ratio driven by a large single loss that is mostly
ceded to reinsurers. The cost ratio has also reduced following
significant growth in Public Sector and Housing.
We aim to be the preferred partner for our brokers. For
the sixth consecutive year Protector UK has retained its #1
position in the BSI survey, and we continue to place highly in
external surveys conducted by brokers.
PREMIUMS
Our 2023 gross written premium amounted to NOK 4,321
million (2,116), representing 104% growth (84% in local
currencies). The growth is driven most significantly by
changes in the market conditions within Social Housing
and Leasehold Property. We have stayed disciplined to our
underwriting process and principles, and our risk appetite
is consistent. However, the rating environment in these
subsegments strengthened in 2022/23 to align with our
view. Furthermore, some competitors in this market lost
their capacity. Commercial products grew in line with
expectations.
CLAIMS
The loss ratio, net of reinsurance was 70.4% (74.2) including
run-o losses at -2.8% on previous years’ claims provisions
as well as a large loss ratio at 9.4%. Margin Management
activities have ensured that rates have strengthened in line
or above inflation, with some dierences between products.
COST
The cost ratio was 11.9% (14.6). The lower cost ratio is
mainly driven by the exceptional volume growth. We expect
recruitment to catch up to growth in 2024. Long term, an
embedded strategy to improve eciency and processes will
enable further profitable growth.
UK had an average of 119 FTEs (permanent employees) in
2023. Headcount at the end of the year exceeded 150,
reflecting the significant investment we make to support
growth. The management teams have been strengthened
across the entire business, entirely through internal
recruitment.
STUART WINTER
COUNTRY MANAGER UK
Employee since 2019. Winter has more than 30 years of experience from the
insurance industry. He joined Protector from the position as UK Retail CEO in JLT.
NOKm 2023 2022
Gross written premium
4 321 2 116
Insurance revenue
3 504 1 814
Insurance claims expenses
(2 467) (1 237)
Insurance operating expenses
(417) (264)
Insurance service result before reinsurance contracts held
619 312
Net result from reinsurance contracts held
(1) (109)
Insurance service result
618 203
Key ratios (1)
Large losses, net of reinsurance
9,4 % 10,0 %
Run-o gains/losses, net of reinsurance
2,8 % -2,0 %
Loss ratio, gross
70,4 % 68,2 %
Net reinsurance ratio
0,0 % 6,0 %
Loss ratio, net of reinsurance
70,4 % 74,2 %
Cost ratio
11,9 % 14,6 %
Combined ratio
82,4 % 88,8 %
(1) Defined as alternative performance measure (APM), described on www.protectorforsikring.no in document ”APMs
Protector Forsikring 2023”
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT26 27
FINLAND
Combined ratio 86.1% and 7% growth
RESULTS
The insurance service result was NOK 37 million (17),
corresponding to a combined ratio at 86.1% (92.8). The
improved result mainly derives from strong results in
workers´ compensation (WC) and property.
Our ambition is to be the preferred partner for our brokers.
In 2023 Protector received good feedback in our Broker
Satisfaction Survey, improving from 6th to 2nd place. Scores
received both in service and claims handling were at an all-
time-high.
PREMIUMS
Our 2023 gross written premium amounted to NOK
268 million (222), representing a 21% growth (7% in local
currencies). The growth is driven by short-tailed line of
business such as motor and health insurance. Underlying
volume development is stable; WC volume is aected by
technicalities.
CLAIMS
The loss ratio, net of reinsurance was 72.9% (75.5) including
run-o gains at 10.7% on previous years’ claims provisions as
well as a large loss ratio at 0.0%.
Average inflation has been higher than expected and
considered in our renewal strategy, especially in Employee
Benefits. During 2023 we have seen a significant change
in frequency in the health product, driven by post-covid
treatment backlog and challenges in public healthcare.
COST
The cost ratio was 13.2% (17.2). The cost ratio development
is mainly aected by our insurance revenue, which again
is heavily aected by WC as our largest line of business.
Although WC premiums are decreasing, we retain sta to
ensure high quality claims handling on our remaining book.
Finland had an average of 22 FTEs (permanent employees) in
2023. In addition to retaining competence on more complex
claims handling (WC and MTPL), our focus in 2023 has been
on adding resources in underwriting and claims handling for
the motor and health lines.
STEFAN SALONEN
GENERAL AGENT & HEAD OF UNDERWRITING
Employee since 2015. Salonen holds a masters in Mathematics with specialization in Finance
and Insurance from Åbo Akademi University. Alongside his studies, he collected working
experience from the Banking sector at Nordea.
NOKm 2023 2022
Gross written premium
268 222
Insurance revenue
263 240
Insurance claims expenses
(190) (180)
Insurance operating expenses
(35) (41)
Insurance service result before reinsurance contracts held
38 19
Net result from reinsurance contracts held
(2) (1)
Insurance service result
37 17
Key ratios (1)
Large losses, net of reinsurance
0,0 % 0,0 %
Run-o gains/losses, net of reinsurance
-10,7 % -2,7 %
Loss ratio, gross
72,3 % 75,0 %
Net reinsurance ratio
0,6 % 0,5 %
Loss ratio, net of reinsurance
72,9 % 75,5 %
Cost ratio
13,2 % 17,2 %
Combined ratio
86,1 % 92,8 %
(1) Defined as alternative performance measure (APM), described on www.protectorforsikring.no in document ”APMs
Protector Forsikring 2023”
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT28 29
RESULTS
The investment portfolio returned NOK 1,372 million in
2023, with strong contributions from both fixed income
and equities. The high yield portfolio stood out in 2023 with
returns at 16.2%. However, do not get too excited about
strong returns in a single year, nor too disappointed when
the returns are poor. Instead, measure us on our long-term
performance.
PERFORMANCE IN OUR OWN MANAGED HIGHYIELD
PORTFOLIO
Performance in the fixed income portfolio always need
to be evaluated through a full credit cycle. We have so far
only had limited losses, but our focus on credit quality
has a price in normal years with low/no volatility. In good
times “all” companies get funding. Due to this eect, we
expect slightly lower return than peers in non-crisis years.
However, over time companies that should not have been
financed will cause losses and real risk-adjusted return will
be visible. This strategy of slight underperformance in most
periods and large outperformance during turbulence, has
so far paid o with strong outperformance since insourcing
the fixed income portfolio in 2015. In 2023 the expected
underperformance in a strong high yield market did not
materialise. Our portfolio returned 16.2% compared to the
DNB HY index, which contains all issued High Yield bonds in
the Nordic, that returned 11.2%.
*History to date
A combination of no credit losses, general spread tightening
and large spread tightening in some large positions
contributed to this result. A challenge going forward with
Protector’s strong growth in Asset Under Management
(AUM) is to maintain the allocated weight towards the
internally managed High-Yield portfolio. Since 2017 we have
increased the HY portfolio with ~50%, while Protector’s
AUM has doubled. We are not willing to compromise on
credit quality and you should expect that Protector’s AUM
will continue to grow faster than the HY bond portfolio,
leading to lower expected yield in the total portfolio.
Our long-term results in the equity portfolio are:
*History to date
PRODUCTIVE PARANOIA AT PROTECTOR
In our annual report, we consistently delve into key topics
shaping our investment strategies. Last year, we explored the
principles guiding our position sizing in equities. This year, we
shift our focus to the critical concept of productive paranoia
and its absence in various listed companies, underscoring its
potential risk to value creation.
At Protector, we uphold a culture of productive paranoia,
trying to envision and mitigate potential risks. Our risk-
mitigation measures include purchasing put-options,
rejecting “red” risks, acquiring reinsurance, and allocating
capital for unforeseen events. Our commitment is to take
calculated risks while safeguarding the company’s long-term
viability.
INSIGHTS FROM 2023
The year 2023 revealed the struggles of several companies
amid normalised interest rates. We find it perplexing that
some companies were caught o guard by this development.
To secure our company’s survival over the next century,
we believe in anticipating adverse developments, such
as normalised interest rates, and preparing for economic
downturns.
INVESTMENTS
CAPITAL ALLOCATION IN INVESTMENT DECISIONS
Our strategy involves acquiring shares in companies that have
significantly depreciated due to market fluctuations. When
considering investments, a main concern is the company’s
resilience during economic downturns and its leverage,
exemplified by Storskogen, Seafire, Indus Holding, AFRY, and
Dustin.
DUSTIN GROUP CASE STUDY
Our investment in Dustin Group reflects a learning
experience. Despite our previous successful encounter in
2016-2018, the company’s subsequent challenges highlighted
the importance of good capital allocation. The company’s
high debt levels and the subsequent rights issue underscored
the necessity of a comprehensive risk assessment.
ESG CONSIDERATIONS
In our 2022 report, we pledged to address environmental,
social, and governance (ESG) issues in invested companies.
Our involvement in the nomination committee in Dustin
gave us a platform to advocate against an equity issue at
low share prices permanently destroying shareholder value,
emphasizing the importance of exhausting all alternatives
before resorting to such measures. You can read the letter we
sent to the board prior to their decision which we published
the day of the announcement here:
https://newsweb.oslobors.no/message/601170.
IDENTIFYING STRONG CAPITAL ALLOCATORS
Dierentiating between good and poor capital allocators
is crucial. CEOs and board members often rise through
the ranks due to operational skills but may lack expertise in
capital allocation. Our scrutiny extends to their alignment
with shareholder interests. The Outsiders by Will Thorndike
serves as an excellent reference on the significance of
per-share value focus.
MISTAKES AND LEARNINGS
The Dustin case revealed our misjudgement of the conflict
of interest. Acknowledging this mistake, we’ve implemented
measures to increase communication with board
chairpersons, particularly in companies where we play a role
in the nomination committee.
CONCLUSION
This year’s focus on the importance of capital allocation
underscores its role in long-term value creation. The case
of Dustin serves as a reminder of the need for thorough
risk assessment, even in seemingly stable investments. As
we navigate the ever-evolving landscape, our commitment
remains — to identify sound capital allocators.
As always, if you as an owner or potential investor reading
this have any relevant suggestions (books, equity cases, bond
cases, etc.) on how we can improve, feel free to reach out.
We received some recommendations during 2023 and are
very thankful. We are of the opinion that the most valuable
input we can get is a short thesis on any of the companies we
are invested in.
DAG MARIUS NERENG
CHIEF INVESTMENT OFFICER CIO
Employee since 2015. MBA in finance from Norwegian School of Economics.
Experienced investment and portfolio manager, most recently in Bankenes Sikringsfond
and Handelsbanken Asset Management.
The importance of sound capital allocation for long-term value
creation
Yearly
HTD* 5 year 1 year HTD* 5 year
Protector High-Yield 94% 59% 16.2% 8.4% 9.8%
Dnb High Yield Index 54% 26% 11.2% 5.4% 4.8%
Yearly
HTD* 5 year 1 year HTD* 5 year
Protector 363% 123,7% 12,1% 18,0% 17,5%
Benchmark 157% 76,9% 13,3% 10,7% 12,1%
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT30 31
BOARD OF DIRECTORS
JOSTEIN SØRVOLL
ARVE REE
ELSE BUGGE FOUGNER
Chairman of the
Remuneration Committee
Education:
- Actuary from the
University of Oslo (1973)
Experience:
- Private Investor
- CEO of Gabler
Wassum AS
(2009-2010)
- CEO of Protector
Forsikring ASA
(2003-2006)
- CEO of Norske Liv AS
(1992-1998)
- Executive positions in
the Storebrand group
(1976-1990)
Board member of
Protector since: 2006
Regarded as an
independent board
member: Yes
Shares in Protector:
Yes, see note 17.
Member of the
Remuneration Committee
Member of the Audit
Committee
Member of the Risk
Committee
Education:
- MSc in Industrial
Economics and
Technology
Management, Norwegian
University of Science and
Technology
Experience:
- Managing Director of
AWC AS (2015-)
- Head of Ferd Special
Investments in Ferd
(2008-2014)
- Portfolio Manager in De
Putron Fund
Management
(2005-2008)
- Analyst in JP Morgan
(2003 and 2004-2005)
Board member of
Protector since: 2020
Other essential tasks
in companies and
organisations:
Board member in Kernel
AS and Linstow AS
Regarded as an
independent board
member: Yes
Shares in Protector:
Yes, see note 17.
Member of the
Remuneration Committee
Education:
- Cand. Jur. from the
University of Oslo (1971)
Experience:
- Employee Partner
Advokatfirmaet Hjort DA
(2019-)
- Lawyer at
kontorfellesskap
Advokatfirmaet Hjort DA
(2016-2018)
- Partner in
Advokatfirmaet Hjort DA
(1991-2015),
- Amanuensis at the
University of Oslo
(1990-1991)
- Minister of Justice,
Justice Department
(1989-1990)
- Partner in
Advokatfirmaet Hjort DA
(1975-1989)
- Lawyer in Advokatfirmaet
Hjort DA (1972-1975)
Board member of
Protector since: 2011
Other essential tasks
in companies and
organisations:
Long experience as
former Chairman and
board member of a
number of companies,
including Chairman in
Kommunalbanken AS
and Eksportkreditt AS
in addition to a five year
period as Deputy Chairman
in the Norwegian Financial
Supervisory Authority
Regarded as an
independent board
member: Yes
Shares in Protector:
No
CHAIRMAN DEPUTY CHAIRMAN MEMBER
RANDI HELENE RØED
Chairman Audit
Committee
Chairman Risk Committee
Education:
- MSc in Economics and
Business Administration
NHH
- AFF
Solstrandprogrammet
Experience:
- Chief Adviser
Sustainability Norsk
Tipping AS (2018-)
- EVP HR Norsk Tipping
AS (2015-2018)
- CFO Norsk Tipping
(2008-2015)
- Director in Eidsiva Energi
(2002-2008)
- Senior Associate in PWC
(1999-2002),
- Controller in IBM
and NIT
(1993-1999),
- Oce Manager Group
Accounting in DNB
(1989-1993)
Board member of
Protector since: 2014
Other essential tasks
in companies and
organisations:
Board member in
Gudbrandsdal Energi
Holding AS and Vevig AS
Regarded as an
independent board
member: Yes
Shares in Protector:
No
MEMBER
KJETIL GARSTAD TONJE GIERTSEN MATHEWS AMBALATHIL
Elected by and amongst
the employees
Education:
- Bachelor in Hotel
Management (1990)
Experience:
- Payroll Manager,
Protector Forsikring ASA
(2012 - )
- Payroll and HR Manager,
Kruse og Smith AS
(2010- 2012)
- Payroll and Personnel
Manager, Skutle AS
(2008- 2012)
- CEO, Helios
Grünerløkka AS
(2004-2008)
Board member of
Protector since: 2018
Shares in Protector:
Yes, see note 17.
Member of the Audit
Committee
Member of the Risk
Committee
Education:
- MSc in Economics NHH
(2001)
Experience:
- Analyst in Stenshagen
Invest (2014-)
- Oil services analyst in
Arctic Securities
(2007-2013)
- Oil services analyst in
SEB Enskilda
(2004-2007)
- Corporate Finance in
UBS Warburg
(2001-2004)
Board member of
Protector since: 2020
Other essential tasks
in companies and
organisations:
Board member in Firda AS
and Elektroimportøren AS.
Regarded as an
independent board
member: Yes
Shares in Protector:
Yes, see note 17.
Elected by and amongst
the employees
Education:
- 1996-2002: Master of
Laws, The University of
Bergen
Experience:
- Senior lawyer/chief
advisor, Protector
forsikring (2017-)
- Lawyer, Advokatfirmaet
Helland Ingebrigtsen DA
(2012-2017)
- Trainee lawyer, Kco
advokater (2008-2012)
- Legal adviser,
Landsforeningen for
trafikkskadde
(2005-2008)
- Senior consultant,
Folketrygd kontoret for
Utenlandssaker (NAV)
(2002-2005)
Board member of
Protector since: 2022
Shares in Protector:
Yes, see note 17.
MEMBER MEMBER MEMBER
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT32 33
BOARD OF DIRECTORS’ REPORT
Protector Forsikring ASA is a non-life insurance company
listed on the Oslo Stock Exchange, with operations in
Norway, Sweden, Denmark, Finland and the United Kingdom.
The company oers general insurance in the commercial
and public sectors, through selected insurance brokers and
agents.
Protector has today more than 500 permanent employees
spread across the company’s oces in Stockholm,
Copenhagen, Helsinki, London, Manchester and Oslo
(head oce).
HIGHLIGHTS FOR 2023:
47% growth in gross written premium
Combined ratio 88.5%
Investment return 7.9%
Return on equity after tax 37.7%
Solvency margin 195%
RESULT
The company reported a profit before tax of NOK 1,933.5
million (1,710.7). The result is due to a strong insurance
service result and a strong net income from investments. The
return on equity was 37.7% (42.9).
Gross written premium increased by 47% to a total of NOK
10,423.0 million (7 097.8). Adjusted for currency eects, the
increase was 37% (21), driven mainly by premium increases,
low churn and an extraordinarily strong growth in the United
Kingdom. The insurance revenue increased to NOK 9,385.5
million (6,619.1), corresponding to growth of 32% in local
currencies.
In the United Kingdom, gross written premium increased
by 104% to a total of NOK 4,320.7 million. The growth in
the Nordic countries was: 20% in Sweden to a total of NOK
2,485.7 million, 21% in Norway to a total of NOK 1,941.0
million, 31% in Denmark to a total of NOK 1,407.2 million
and 21% in Finland to a total of NOK 268.4 million. In local
currencies, the growth was 84% in the UK and 16% in the
Nordics. On company level, the renewal rate was 104% (93).
The insurance service result was NOK 1,079.9 million (700,8),
corresponding to a combined ratio of 88.5% (89.4). The
improvement is driven by strong results in the UK, Denmark
and Finland and good results in Sweden. In Norway the results
were in the weaker end, mainly due to natural peril events
and a weak development within motor.
The loss ratio, net of reinsurance, was 77.7% (78.3). Large
losses, net of reinsurance, amounted to NOK 550.7 million
(425.9) or 5.9% (6.4). The run-o level was -0.3% (2.0).
Discounting of claims reserves was higher at 4.2% (2.3),
reflecting the higher level of interest rates. The underlying
claims ratio (adjusted for large claims, run-o, discounting
and risk adjustment) improved by 0.7%. The cost ratio
decreased to 10.8% from 11.1% in the prior year driven by
premium growth. The premium growth eect was partly
oset by higher broker commissions. Excluding broker
commissions, the cost ratio was 6.4% (7.2).
The investment activities yielded a total return of NOK
1,371.6 million (500.6), corresponding to 7.9% (3.4). NOK
43.6 million (23.6) of the return is allocated to discontinued
operations. The investment return is driven by good returns
on both equities and fixed-income securities. The return on
the equity portfolio was 9.8% (13.9) and the return on the
fixed- income portfolio was 7.6% (1.4).
The net insurance finance result impacted the profit before
tax negatively with NOK -383.9 million, (607.0).
The net eective tax rate for the year was 22.7% (20.0).
Of total taxes, current tax expense accounted for NOK
396.5 million (262.6) and deferred tax expense for NOK
42.7 million (78.8). Net profit for the year was NOK 1,509.3
million (1,379.0).
Pursuant to the requirements of Norwegian accounting
legislation, the Board confirms that the requirements for
the going concern assumption have been met and that the
annual accounts have been prepared on this basis.
SOLVENCY CAPITAL AND CASHFLOW
Protector’s solvency capital requirement ratio (SCR-ratio)
calculated in accordance with the Solvency II rules was at
the end of 2023 195%. The calculation of the SCR-ratio is
described in Note 16. The company’s objective is to maintain
a SCR-ratio above 150%.
In December, Protector successfully placed a subordinated
loan of NOK 650 million. The terms of the loan comply with
existing and expected future requirements for subordinated
debt eligible as restricted Tier 2 capital. The increase in
restricted Tier 2 capital has a 19%-point positive eect on the
SCR-ratio.
The company’s equity amounted to NOK 4,528.6 million, an
increase of NOK 767.1 million. Dividend payments in 2023
have reduced equity by NOK 823.9 million.
Cash flow from operating activities amounted to NOK 27.7
million. Net cash flow was negative by NOK 315.9 million.
Cash and cash equivalents amounted to NOK 832.5 million
at the end of 2023. The cash flow reduction is due to the
allocation of funds from bank deposits to other financial
instruments.
Protectors BBB+ Long-Term Issuer Credit rating from A.M.
Best was armed in June. Outlooks were revised to positive
from stable.
CAPITAL AND RISK MANAGEMENT
Risk-taking is at the core of the company’s operations.
Continuous monitoring and active management of risk is
therefore an integrated area of the company’s operations
and organisation. Protector’s risk management is based
on the company targets, strategy and risk exposure limits
decided by the Board. The Board defines the framework
for the company’s risk appetite and the capital which must
be available to cover eventual losses. The company’s risk
exposure is mainly related to insurance risk, liquidity risk,
market risk, foreign exchange risk, credit risk, operational
risk, strategic risk and climate risk. A detailed description of
these can be found in Note 3 and 4.
CORPORATE GOVERNANCE
Protector’s governance systems are based on principles
set out in the Norwegian Code of Conduct for Corporate
Governance. See report on Corporate Governance (from
page 85). This report is an integral part of the Report of the
Board of Directors.
Protector has liability insurance on behalf of the members
of the Board of Directors and the CEO. The insurance
additionally covers any person acting in a managerial capacity
and includes the company’s branches. The insurance policy
is issued by a reputable, specialised insurer with appropriate
rating.
CORPORATE SUSTAINABILITY
The company has prepared a sustainability report pursuant to
section 3-3c of the Norwegian Accounting Act. See report
on Corporate Sustainability (from page 91).
The report also includes reporting duties pursuant to
Norway’s Gender Equality and Discrimination Act as well as
the Transparency Act and is an integral part of the Report of
the Board of Directors.
PERSONNEL
The numbers of employees increased during the year and
amounted to 526 (436) at year-end. The average number
of employees during the year was 488 (427), of whom
43% (42%) were women. Principles for remuneration of
employees as well as a report on remuneration of executive
personnel are published on the company’s website
www.protectorforsikring.no. A specification of total
remuneration of executive personnel is enclosed in Note 21.
EVENTS AFTER THE REPORTING PERIOD
In accordance with the authorisation from the Annual
General Meeting, the Board has on 14 February 2024 paid an
additional dividend of NOK 412.2 million (equivalent to NOK
5.00 per share) on the basis of the 2022 accounts. The paid
dividend is included in other equity as of 31.12.2023.
OUTLOOK
The underlying profitability is good, and with continued price
increases to counter claims inflation, the insurance service
result is expected to remain on a good level.
Entering 2024, the company has experienced a continuing
high renewal rate. In January, our largest inception month,
the company experienced 16% growth in local currencies
supported by price increases countering for claims inflation.
However, the January volume has less significance for the
company’s annual premium growth than previous years. This
is because a significant part of the growth currently comes
from the UK, which has a dierent inception pattern.
The claims development, and the inherent volatility of capital
markets, continue to be the most important risk factors that
could aect the company’s profit in 2024. There is normally
uncertainty related to future conditions, but the Board is of
the opinion that the company is well equipped to meet the
competition going forward.
Oslo, 6 March 2024
The Board of Directors of Protector Forsikring ASA
All signatures electronically signed
Jostein Sørvoll
Chairman
Arve Ree
Deputy chairman
Else Bugge Fougner Kjetil Garstad
Mathews Ambalathil Randi Helene Røed Tonje Giertsen Henrik Golfetto Høye
CEO
34 2023 PROTECTOR FORSIKRING ANNUAL REPORT 352023 PROTECTOR FORSIKRING ANNUAL REPORT
INCOME STATEMENT
[NOKm] Notes 2023 2022
Insurance revenue
5 9 385,5 6 619,1
Insurance claims expenses
(7 181,7) (5 044,8)
Insurance operating expenses
8. 20, 21, 22 (1 011,2) (734,5)
Insurance service result before reinsurance contracts held
1 192,7 839,9
Reinsurance premium
(583,7) (826,4)
Amounts recovered from reinsurance
470,9 687,3
Net result from reinsurance contracts held
(112,8) (139,1)
Insurance service result
5 1 079,9 700,8
Result from investments in associates and joint venture
- 20,1
Interest income and dividend from financial assets
662,3 457,8
Net changes in fair value of investments
(6,6) (122,8)
Net realised gain and loss on investments
735,6 156,3
Interest expenses and expenses related to investments
(63,3) (34,4)
Net income from investments
9, 10 1 328,0 477,0
Insurance finance income or expenses - Change in financial assumptions
(159,7) 816,2
Insurance finance income - Unwinding
(273,2) (144,1)
Insurance finance income or expenses
(432,9) 672,2
Reinsurance finance income or expenses - Change in financial assumptions
27,1 (88,4)
Reinsurance finance income or expenses - Unwinding
35,6 27,9
Reinsurance finance income or expenses - Other income and expenses
(13,7) (4,8)
Reinsurance finance income or expenses
49,0 (65,2)
Net insurance finance income or expenses
(383,9) 607,0
Total investment return
944,2 1 084,0
Other income/expenses
(90,6) (74,0)
Profit/loss before tax
1 933,5 1 710,7
Tax
15 (439,2) (341,4)
Discontinued operations
27 15,1 9,7
Profit/loss for the period
1 509,3 1 379,0
Earnings per share (basic and diluted)
18,3 16,7
STATEMENT OF
COMPREHENSIVE INCOME
[NOKm] Notes 2023 2022
Profit/(loss) for the period
1 509,3 1 379,0
Other comprehensive income that may be reclassified subsequently to profit or loss
Exchange dierences from foreign operations
104,8 (40,6)
Tax on other comprehensive income that may be reclassified subsequently to
profit or loss
15 (26,7) 11,1
Total other comprehensive income
78,1 (29,5)
Comprehensive income
1 587,4 1 349,5
36 2023 PROTECTOR FORSIKRING ANNUAL REPORT 372023 PROTECTOR FORSIKRING ANNUAL REPORT
[NOKm] Notes 31.12.2023 31.12.2022
EQUITY AND LIABILITIES
Shareholders’ equity
Share capital [82.500.000 shares]
17, 18 82,5 82,5
Own shares
(0,1) (0,1)
Other paid-in equity
267,7 267,7
Total paid-in equity
350,1 350,1
Earned equity
Natural perils capital
26,3 61,6
Guarantee scheme provision
81,8 72,8
Other equity
4 070,4 3 277,1
Total earned equity
4 178,4 3 411,4
Total equity
4 528,6 3 761,5
Subordinated loan capital
4,19 1 891,7 1 244,7
Liabilities for remaining coverage
6,7 1 706,2 1 140,6
Liabilities for incurred claims
3, 6, 7 9 815,2 8 127,7
Liabilities for incurred claims risk adjustment
3, 6, 7 1 037,8 881,6
Insurance contract liabilities
12 559,2 10 149,9
Current tax liability
15 161,4 120,2
Deferred tax liability
15 191,0 147,8
Financial derivatives
241,2 54,8
Other liabilities
11, 22, 24 664,4 480,0
Other incurred expenses and deferred income
25 378,8 335,2
Liabilities discontinued operations
27 258,3 425,1
Total other liabilities
1 895,0 1 563,0
Total equity and liabilities
20 874,5 16 719,1
STATEMENT OF FINANCIAL POSITION
[NOKm] Notes 31.12.2023 31.12.2022
ASSETS
Loans at amortized cost
30,3 -
Shares
2 888,5 2 522,9
Securities and bonds
14 630,8 10 832,1
Financial derivatives
264,6 65,7
Bank deposits
492,6 839,8
Total financial assets in investment portfolio
9, 10 18 306,9 14 260,6
Cash at bank
323,6 198,5
Other receivables
23 52,2 27,6
Total operational financial assets
9, 10 375,8 226,1
Reinsurance contract assets
6 1 093,3 1 029,1
Intangible assets
13 106,3 95,9
Tangible fixed assets
12, 14 113,1 132,2
Total prepaid expenses
224,4 184,5
Assets discontinued operations
27 654,5 790,7
Total non-financial assets
2 191,7 2 232,4
Total assets
20 874,5 16 719,1
Oslo, 6 March 2024
The Board of Directors of Protector Forsikring ASA
All signatures electronically signed
Jostein Sørvoll
Chairman
Arve Ree
Deputy chairman
Else Bugge Fougner Kjetil Garstad
Mathews Ambalathil Randi Helene Røed Tonje Giertsen Henrik Golfetto Høye
CEO
38 2023 PROTECTOR FORSIKRING ANNUAL REPORT 392023 PROTECTOR FORSIKRING ANNUAL REPORT
[NOKm]
Share
Capital
Own
shares
Other
paid-
in equity
Natural
perils
capital
Guarantee
scheme
provision
Fund for
valuation
dierences
Other equity
Total
Equity as at 31.12.2021 NGAAP
82,5 (0,1) 267,7 97,7 78,2 10,0 3 046,2 3 582,1
IFRS Adjustments
(2,9) (220,4) (223,3)
Equity at 1.1.2022 IFRS
82,5 (0,1) 267,7 94,9 78,2 10,0 2 825,8 3 358,9
Profit/(loss) for the period
9,9 (5,4) (10,0) 1 384,4 1 379,0
Other comprehensive income
(29,5) (29,5)
Own shares
0,0 0,0
Value changes in synthetic shares¹
0,4 0,4
Dividend paid
(947,3) (947,3)
Reclassification of admin.cost
(43,2) 43,2
Equity 31.12.2022
82,5 (0,1) 267,7 61,6 72,8 - 3 277,0 3 761,5
Profit/(loss) for the period
(90,3) 9,0 - 1 590,6 1 509,3
Other comprehensive income
78,1 78,1
Own shares
9,8 9,8
Value changes in synthetic shares¹
(6,3) (6,3)
Dividend paid
(823,9) (823,9)
Reclassification of admin.cost
54,9 (54,9) -
Equity 31.12.2023
82,5 (0,1) 267,7 26,3 81,8 - 4 070,4 4 528,6
¹ Synthetic shares long term bonus scheme
STATEMENT OF CHANGES IN EQUITY
CASH FLOW STATEMENT
[NOKm] Notes 31.12.2023 31.12.2022
Cash flow from operations
Insurance revenue
6 9 807,1 6 505,1
Insurance claims expenses
6 (6 461,6) (4 535,3)
Insurance operating expenses and other income/expense
6 (709,4) (413,9)
Net expense from reinsurance contracts
6 (30,9) (46,7)
Dividends received
9, 10 134,6 114,8
Interest received
9, 10 549,3 367,6
Net payments from financial instruments
(2 898,2) (1 792,2)
Payable tax
15 (363,3) (320,6)
Net cash flow from operations
27,7 (121,4)
Cash flow from investment activities
Investments in fixed assets
12, 13, 14 (71,7) (43,8)
Net cash flow from investment activities
(71,7) (43,8)
Cash flow from financial activities
Dividend paid
(823,9) (947,3)
Proceeds from issue / (Repayment) of subordinated loan capital
19 647,0 (140,0)
Interest payments on subordinated loan capital
19 (95,0) (66,6)
Net cash flow from financial activities
(271,9) (1 153,9)
Net cash flow for the period
(315,9) (1 319,0)
Net change in cash and cash equivalents
(315,9) (1 319,0)
Cash and cash equivalents opening balance
1 080,3 2 407,2
Eects of exchange rate changes on cash and cash equivalents
68,1 (7,9)
Cash and cash equivalents closing balance
832,5 1 080,3
40 2023 PROTECTOR FORSIKRING ANNUAL REPORT 412023 PROTECTOR FORSIKRING ANNUAL REPORT
STATEMENT OF TRANSITION TO IFRS
[NOKm] IFRS 01.01.2022 NGAAP 31.12.2021 Change
Assets
Financial assets
Shares in associated companies
127,3 127,3 -
Shares
1 824,4 1 824,4 -
Securities, bonds etc
9 179,3 9 179,3 -
Financial derivatives
94,1 94,1 -
Bank deposits
1 935,5 1 935,5 -
Total financial assets
13 160,7 13 160,7 -
- - -
Reinsurance contract assets
1 128,9 3 149,3 (2 020,4)¹
Intangible fixed assets
73,3 73,3 -
Tangible fixed assets
166,8 34,0 132,8²
Cash and bank deposits
300,0 300,0 -
Policyholders receivables
- 523,2 (523,2)¹
Other receivables
65,2 95,3 (33,1)¹
Total prepaid expenses
152,4 462,5 (310,1)¹
Assets discontinued operations
1 267,6 1 448,0 (180,5)¹
Total assets
16 311,8 19 246,3 (2 934,5)
[NOKm] IFRS 01.01.2022 NGAAP 31.12.2021 Change
Equity and liabilities
Shareholders' equity
Share capital [82.500.000 shares]
82,5 82,5 -
Own shares
(0,1) (0,1) -
Other paid-in equity
267,7 267,7 -
Total paid-in equity
350,0 350,0 -
Earned equity
Natural perils capital
94,9 97,7 (2,9)¹
Guarantee scheme provision
78,2 78,2 -
Fund for valuation dierences
10,0 10,0 -
Other equity
2 825,8 3 046,2 (220,4)¹
Total earned equity
3 008,8 3 232,1 (223,3)
Total equity
3 358,9 3 582,1 (223,3)
Subordinated loan capital
1 384,7 1 384,7 -
Insurance liabilities
Insurance liabilities
9 878,7 9 979,6 (100,8)¹
Liabilities in connection with direct insurance
73,4 (73,4)¹
Liabilities in connection with reinsurance
2 238,3 (2 238,3)¹
Current tax liability
191,2 191,2 -
Deferred tax liability
50,6 121,6 (71,0)¹
Financial derivatives
26,1 26,1 -
Other liabilities
459,7 286,6 173,1
1,2
Other incurred expenses and prepaid income
298,1 528,9 (230,8)
1
Liabilites discontinued operations
663,7 833,8 (170,1)¹
Total equity and liabilities
16 311,8 19 246,3 (2 934,5)
¹Change due to implementation of IFRS 17
²Change due to implementation of IFRS 16
Earnings per share is calculated by dividing the profit for the year assigned to the company’s shareholders at a weighted average number of
outstanding shares throughout the year, net of treasury shares.
[NOKm] IFRS 01.01.2022 NGAAP 31.12.2021 Change
Profit for the year assigned to the company’s shareholders
1 482,3 1 232,1 250,3
Weighted average number of shares
82 351 250 82 351 250 -
Earnings per share
18,0 15,0 3,0
EARNINGS PER SHARE CONTINUED OPERATIONS
[NOKm] IFRS 01.01.2022 NGAAP 31.12.2021 Change
Profit for the year assigned to the company’s shareholders
1 380,3 1164,7 215,6
Weighted average number of shares
82 351 250 82 351 250 -
Earnings per share
16,8 14,1 2,6
42 2023 PROTECTOR FORSIKRING ANNUAL REPORT 432023 PROTECTOR FORSIKRING ANNUAL REPORT
NOTES TO THE FINANCIAL STATEMENTS
NOTE 1 ACCOUNTING PRINCIPLES
General
The company’s financial statements are prepared in accordance with
the Financial Statement Regulation for Non-life Insurance Companies
(Forskrift om årsregnskap for Skadeforsikringsselskaper) and IFRS®
Accounting Standards as adopted by the EU.
Changes in accounting principles
The Ministry of Finance has adopted changes to the accounting rules
for insurance companies as a result of IFRS 17. The changes came into
force with eect for accounting years starting from January 1st 2023.
This means that Protector reported according to full IFRS from
January 1st 2023. Comparable figures for 2022 have been restated
to IFRS. The main change to full IFRS is related to IFRS 17 Insurance
contracts. This new standard replaces IFRS 4 Insurance contracts and
introduces new requirements for recognition, measurement,
presentation and information about issued insurance contracts and
reinsurance contracts held. The purpose of the new standard is to
establish a uniform practice for accounting for insurance contracts
other standards that was implemented in 2023, as a result of the
transition to full IFRS, are IFRS 9 Financial Instruments and IFRS 16
Leases.
IFRS 17 Insurance Contracts
IFRS 17 establishes principles for the recognition, measurement,
presentation and disclosure of issued insurance contracts and
reinsurance contracts held.
Measurement model
Protector has implemented the simplified method, Premium Allocati-
on Approach (PAA) to measure the insurance contracts and the rein-
surance contracts held. Most of Protector’s contracts have a coverage
period of one year or less. For the contracts where the coverage pe-
riod is more than one year, Protector has estimated that the liability
for remaining coverage will not dier materially from the liability by
applying the general measurement model (Building Block Approach)
and will therefore also use PAA for those contracts.
Liabilities for insurance contracts consist of liability for remaining co-
verage (LRC) and liability for incurred claims (LIC). LRC represents
liabilities for remaining coverage and replaces premium reserves and
provision for unearned premiums, while LIC represents liabilities for
claims that have already incurred and replaces claims provisions. Asset
for reinsurance contracts consist of the assets for remaining covera-
ge (ARC) and the asset for incurred claims (AIC), reinsurers’ share of
claims that have already incurred.
Applying the PAA model, Protector will measure the LRC on initial
recognition. The main principles under the PAA are to accrue
premium received over the coverage period. The LRC at initial
recognition comprises the premium received upon initial
recognition. At the end of each reporting period, the carrying amount
of the LRC is the carrying amount at the start of the period including
the premium received during the period, less the amount recognized
as insurance revenue for services provided in that period. LRC corre-
sponds to the provision for unearned premium including deductions
for premium receivables. Insurance acquisition cash flows are directly
expensed for contracts with a coverage period of one year or less, or
when they are deemed to be immaterial.
The LIC, comprising the fulfilment cash flows related to past services,
is measured according to best estimate of future payments for
incurred claims, claims expenses and other costs directly attributable
to the underlying insurance contracts, adjusted for time value of mo-
ney, the financial risks related to the future cash flows and with a risk
adjustment for non-financial risk.
Reinsurance contracts held will be presented separately from
insurance contracts issued.
Contracts discounting
Protector discount LIC for all products. Swap rates are used in
discounting for the respective currencies.
LRC can also be discounted to reflect the time value of money. This
adjustment is not mandatory under PAA. For LRC, most of the pre-
mium are received less than a year after coverage is provided. In ad-
dition, a substantial part of the premium is paid monthly or quarterly.
This means that the financing component of LRC is not significant, and
therefore the LRC is not adjusted for time value for money and the
eect of financial risk.
Risk adjustment
Risk adjustment for non-financial risk (RA) is the compensation an
entity requires for bearing the uncertainty about the amount and ti-
ming of the cash flows that arises from non-financial risk as the entity
fulfils insurance contracts. A percentile approach is applied, where the
level of risk adjustment represents the 85 percentile of the ultimate
probability distribution for the liability for incurred claims. Risk adjust-
ment is estimated excluding discounting eects. A simulation-based
model is used to simulate outcomes of undiscounted liability for in-
curred claims, where undiscounted liability for incurred claims defines
the expected value of estimated run o scenarios. The 85 percentile
is applied on company level, meaning that undiscounted liability for
incurred claims including RA would suce to cover 85% of the estima-
ted run o scenarios until all claims are expected value of estimated
run o. Changes in RA are recognised in insurance service result.
The reinsurance result is presented separately from the result from
issued insurance contracts in the financial statement. Insurance
finance income or expenses is fully presented in profit & loss.
Financial assets and liabilities
Recognition and derecognition
Financial assets and liabilities are recognised in the statement of
financial position from the time Protector becomes party to the in-
strument’s contractual terms and conditions. Regular way purchases
or sales are recognised on the transaction date. When a financial asset
or a financial liability is initially recognised in the financial
statements, it is measured at fair value.
Financial assets are derecognised when the contractual right to the
cash flow from the financial asset expires, or when the company trans-
fers the financial asset to another party in a transaction by which all, or
substantially all, the risk and reward associated with ownership of the
asset is transferred.
Financial liabilities are derecognised in the statement of financial po-
sition when they cease to exist, i.e. once the contractual liability has
been fulfilled, cancelled or has expired.
Financial assets at fair value through profit or loss
Financial assets and liabilities are classified at fair value through profit
& loss if they are included in a portfolio that is measured and
evaluated regularly at fair value. The investment portfolio is managed
and evaluated regularly on a fair value basis and thus measured at FVT-
PL. This is according to the Board of Directors’ approved risk manage-
ment and investment strategy. Financial assets that are measured to
fair value through profit & loss are recognised at fair value when ac-
quired, and transaction costs are recognised profit & loss immediately.
Financial assets and liabilities at amortised cost
Financial assets which have a contractual cash flow held to collect and
that are only payment of principal and interest are classified and mea-
sured at amortised cost. Financial assets and liabilities are measured at
amortised cost using an eective interest method. Transaction costs
that are directly attributable to the issue of the loan are included in the
amortised cost. Financial assets and liabilities at amortised cost consist
respectively of loans to other external parties and subordinated loan
capital.
Impairment for expected credit losses
Impairment on assets measured at amortised cost is based on expe-
cted credit losses (ECL). This will also cover any ECL at the time of
granting (stage 1) arising from default within 12 months. ECL are a pro-
bability-weighted estimate of credit losses. Credit losses are measured
as the present value of all cash shortfalls. At each reporting date, Pro-
tector assesses whether financial assets measured at
amortised cost are credit impaired. A financial asset is credit impaired
when one or more events that have a detrimental impact on the
estimated future cash flows of the financial asset have occurred.
IFRS 16 Leases
IFRS 16 introduces a single lessee accounting model and requires a
lessee to recognize assets and liabilities for all leases with a term of
more than 12 months, unless the underlying asset is of low value. IFRS
16 requires that the lease liability should initially be measured at the
present value of the lease payments that are not paid at the
commencement date. The implementation of IFRS 16 do not aect
the profit & loss significant, but will have some eect on the balance
sheet and classification in the income statement. The rent is divided
into depreciation on the leasing asset and interest on the leasing debt.
Foreign Currency
The company and the branches have Norwegian, Swedish and Danish
kroner, British Pounds and Euro respectively as functional currency.
All financial information is presented in NOK unless otherwise stated.
Transactions in foreign currency are translated into functional curren-
cy at the exchange rate at the transaction date. Profit & loss items
related to Sweden, Denmark, Finland and UK are translated into NOK
at average rate, unless exchange rates fluctuate significantly. Assets
and liabilities are translated at the exchange rate at the reporting date.
Exchange dierences arising on currency translations are recognised
in other comprehensive income.
Natural perils capital
Operating surplus from the mandatory Norwegian Natural Perils Pool
must be allocated to a separate Natural Perils capital. These funds may
only be drawn upon in respect of claims related to losses caused by
natural perils. The fund is restricted equity.
Guarantee scheme provision
The purpose of the guarantee scheme provision is to guarantee that
claims submitted under direct non-life insurance contracts entered
into in Norway are settled in full. The fund is restricted equity.
Fixed assets and intangible assets
Fixed assets and intangible assets are recognised at acquisition
cost, and written down to actual value when the depreciation in
value is not expected to be temporary. Depreciations are deduc-
ted from the durable business assets and intangible assets. Poten-
tial expenditures or improvements are added to the business as-
sets acquisition cost and depreciate in line with the business asset.
Dividend
Dividend from investments is recognised when the company has an
unconditional right to receive the dividend. Dividend payments is
recognised as a liability at the time when the General Meeting, or the
Board of Directors by power of attorney, approves the payment of
the dividend.
Provisions
Provisions are recognised when the company has a legal or
constructive obligation as a result of a past event, where it is
probable that this will result in the payment or transfer of other assets
to settle the obligation, and where a reliable estimate can be made of
the amount of the obligation.
Information about contingent assets are disclosed where an inflow of
economic benefits is probable. Information about a contingent
liability is disclosed unless the possibility of a capital outflow is
remote.
Pensions
Protector has country-specific defined contribution pension
schemes. A defined contribution pension scheme means that the
company pays an annual contribution to the employees’ collective
pension savings. The future pension will depend on the size of the con-
tribution and the annual return on the pension savings. As
Protector has no further obligations other than payment of
contributions, no provisions are required. Defined contribution pensi-
on plans are expensed directly.
Tax
The tax expense in the income statement consists of tax payable for
the accounting period, and the period’s changes in deferred tax. The
rate of corporation tax applied in the accounting periodwas 25% on
deferred tax and on payable tax.
Deferred tax the tax expected to be payable or recoverable in the
future arising from temporary dierences between the tax bases of
assets and liabilities and their carrying amounts in the financial
statements, together with tax losses carried forward at the end of the
fiscal year. Temporary tax increases or decreases, which are reversed
or may reverse within the same period, are balanced.
Deferred tax assets are recorded in the statement of financial position
when it is more likely than not that the tax assets will be utilised.
Tax is recognised in the income statement, except when it relates to
items recognised in other comprehensive income or directly to equity,
in which case it is recognised in other comprehensive income or in
equity.
Discontinued operations
Protector presents discontinued operations on separate lines in the
income statement and balance sheet when the relevant
business on the reporting date has been decided to sell or liquidate.
The comparative figures are restated accordingly. Specification of the
individual items are included in a separate note.
Cash flow statement
Cash flows from operating activities are presented according to the
direct method, which gives information about material classes and
payments.
44 2023 PROTECTOR FORSIKRING ANNUAL REPORT 452023 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 2 CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS
The preparation of the financial statements and the application of the
adopted accounting policies require that management make assess-
ments, prepare estimates and apply assumptions that aect the
carrying amounts of assets and liabilities, income and expenses. The
estimates and the associated assumptions are based on experience and
other factors that are assessed as being justifiable based on the under-
lying conditions. Actual figures may deviate from these
estimates. Changes in accounting estimates are recognised in the
period the estimates are revised if the change only aects this period,
or both in the period the estimates change and in future periods if the
changes aect both the existing and future periods.
The accounting policies that are used by Protector in which the
assessments, estimates and prerequisites may deviate significantly
from the actual results are discussed below.
Financial assets at fair value
There will be uncertainty associated with fair value measurement of
financial instruments particularly related to instruments that are not
quoted in an active market. See note 9.
Portfolio of insurance contracts
The choice of aggregation level is based on homogeneous product
groups, that are reported to the Board. The aggregation level is based
on products that represent similar risk, that the size of the
aggregated group is significant to credibly estimate profitability and
that the aggregated group have common management of
profitability and decision makers in the organization.
Insurance contract liability
Use of estimates in measurement of insurance contract liabilities is
primarily applicable for the liability for incurred claims. Insurance
products are generally divided into two main categories: lines with
short or long settlement periods. The settlement period is defined
as the duration between a loss and/or notification date reported and
settlement date. Products with short settlement periods are e.g.
property insurance, while products with long settlement periods
primarily include coverage for personal injuries and liability claims.
The uncertainty in the estimates of the liability for incurred claims is
highest for products with long settlement periods. The uncertainty is
reflected in the risk adjustment estimates for the dierent lines of
business.
For products with long settlement periods the risk is linked to the fact
that the total claims cost must be estimated based on experience and
empirical data. For certain personal injury claims, it may take 10 to 15
years before all claims that incurred in a particular year are reported
to the company. In addition, there will be several claims where the
reported information is inadequate to calculate reliable liability for
incurred claims. This may be due to ambiguity concerning the causal
relationship and uncertainty of the claimants’ future work capacity etc.
Several personal injury claims are tried in the court system, and the
average level of compensation for such claims has increased over time.
All claims that incurred in previous years and have not yet been settled
are subject to claims inflation. The risk related estimates of the future
cash flows for lines of business covering personal injuries inherit risk of
regulatory changes and claims inflation. To reduce this risk, the compa-
ny estimates its liability for incurred claims based on various methods
and have implemented control mechanisms to ensure that the that the
registered liability for incurred claims is updated at all times based on
the most recent information of the claims and regulatory rates and
indices. The assumptions related to future inflation estimates are
considered to be a financial risk. Liability for incurred claims includes
amongst others RBNS (Reported But Not Settled), IBNR (Incurred
But Not Reported) and ULAE (Unallocated Loss Adjustment
Expenses). RBNS is estimated based on information on single claims
basis and could appear as standard reserves (based on previous
experience with similar claims), where limited information is available
or claims handler’s assessments, based on available information related
to the individual claims.
IBNR are estimated based on actuarial models. Models applied are
mainly variations based on Bornhuetter-Ferguson and Chain Ladder
methodologies. Bornhuetter-Ferguson is generally applied to
products with long settlement periods, while Chain Ladder could be
considered appropriate for products with short settlement periods.
The claims volume and period of exposure are assumed to be
sucient for most lines of business in Norway, to estimate a reliable
run-o pattern solely based on company data. Market data combined
with company’s claims experience is used to estimate a complete run
o pattern for lines of business where the company’s claims statistics
is assumed to be insucient to estimate reliable run o patterns, in
terms of either claims volume or maturity. Insucient maturity
applies to Workers’ Compensation in Denmark and Finland, as well as
Liability products in the UK. The models are useful support to IBNR
estimations, but all estimates are always subject to sanity checks, and
assessments of information not covered by model assumptions. Gross
IBNR is estimated per combination of accident year / segment / line
of business / country. Net IBNR is calculated proportionally to the net
premium where there are ceded premium. IBNR is in general set on
aggregated portfolio level. On rare occasions, where available claims
information is not reflected in RBNS, individual IBNR is applied on
single claims basis, until RBNS is updated.
ULAE is the company’s estimate of the cost related to future claims
handling, that is not allocated to the individual claims reserve. ULAE
is estimated based on expected remaining time to settle the claims
already incurred but not yet settled, and salaries for the
corresponding claims handlers.
Following implementation of IFRS 17, Risk Adjustment is included, and
discounting is applied to liability for incurred claims.
Risk Adjustment reflects a security margin that liability for incurred
claims would suce until all claims are settled with 85% probability.
Lines of business with long time to settlement and exposed to high
claims severity generate relatively higher risk adjustment than lines of
business with short time to settlement and more exposure for claims
frequency.
Discounting is applied on liability for incurred claims with swap rates
adopted to the currency of the claims provision where discounting is
applied. Estimated payment pattern consistent with assumptions
applied to IBNR reservation is applied to estimate cash flow subject to
discounting. Lines of business with longer time to settlement
generate more significant discounting eect than lines of business
with short time to settlement.
The financial eect of discounting is decomposed in three elements,
including “current period’s change”, “unwinding” and “change in
assumptions”.
“Change in assumptions” include the eect of interest rate change
and represent the dierence between current discounting eect and
simulated eect of last reporting period’s swap rates applied on
current claims provision.
“Unwinding” represents the expected reduction of discounting
eect on liability for incurred claims during the period, assuming
claims payment during the period follow the projected payment
pattern used for discounting. The unwinding eect is predetermined,
based on last reporting period’s assumptions, and can be estimated
to be “discounting eect” multiplied by the period elapsed since last
reporting period, divided by the estimated duration of the claims
provision.
“Current period’s change” represents the discounting eect of
liability for incurred claims stemming from claims incurred during
the reporting period and deviations from last period’s expected
claims development assumptions.
Contingent liabilities
Protector operates an extensive business in Norway and abroad and
may become a party to litigations. Accounting for contingent
liabilities is assessed in each case and based on legal assessments.
See note 26.
Discount rates
Insurance contract liabilities are calculated by discounting expected
future cash flows with risk free interest rate, including illiquidity
premium where applicable. Risk free interest rates are determined
by reference to the yields of highly liquid AAA-rated sovereign
securities in the currency of the insurance contract liabilities. The
illiquidity premium is determined by reference to observable mar-
ket rates. Observable market rates are either inputs such as quoted
prices for identical assets or liabilities in active markets, or inputs
other than quoted prices included within Level 1 that are observable
for the asset or liability, either directly or indirectly.
Discount rates applied for discounting of future cash flows are listed
below:
1 year 3 years 5 years 10 years
2023 2022 2023 2022 2023 2022 2023 2022
Insurance contracts issued
NOK
4,21 % 3,38 % 3,67 % 3,37 % 3,43 % 3,26 % 3,33 % 3,29 %
SEK
3,55 % 3,70 % 2,59 % 3,41 % 2,38 % 3,27 % 2,36 % 3,12 %
DKK
3,19 % 3,82 % 2,72 % 3,44 % 2,62 % 3,40 % 2,67 % 3,35 %
EUR
3,35 % 3,67 % 2,46 % 3,24 % 2,36 % 3,18 % 2,46 % 3,19 %
GBP
4,73 % 4,45 % 3,69 % 4,33 % 3,38 % 4,10 % 3,29 % 3,75 %
Reinsurance contracts
issued
NOK
4,21 % 3,38 % 3,67 % 3,37 % 3,43 % 3,26 % 3,33 % 3,29 %
SEK
3,55 % 3,70 % 2,59 % 3,41 % 2,38 % 3,27 % 2,36 % 3,12 %
DKK
3,19 % 3,82 % 2,72 % 3,44 % 2,62 % 3,40 % 2,67 % 3,35 %
EUR
3,35 % 3,67 % 2,46 % 3,24 % 2,36 % 3,18 % 2,46 % 3,19 %
GBP
4,73 % 4,45 % 3,69 % 4,33 % 3,38 % 4,10 % 3,29 % 3,75 %
46 2023 PROTECTOR FORSIKRING ANNUAL REPORT 472023 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 3 INSURANCE RISK
The company has clearly specified guidelines for the type of insurance
risks, as well as acceptable limits of liabilities that can be written.
Underwriting limits are in place to ensure that appropriate risk
selection criteria are applied, and to ensure that accepted risks are
within the terms and conditions of the company’s reinsurance
contracts. Protector’s reinsurance contracts are combinations of
quota share and XL structures, further reduces the risk exposure. Insu-
rance risks are assessed moderate, considering the reinsurance covers
in place.
Reserve risk
Reserve risk is the risk of loss, or of adverse change, in the value of in-
surance liabilities, resulting from fluctuations in the timing and amount
of claims settlements for events that have occurred at, or prior to the
reporting date.
As the policy period elapses, the insurance risk transacts from un-
derwriting to reserve risk, where the part of premium provisions that
expects to result in future payments for claims incurred, are included
in liability for incurred claims. Clients will always report claims with a
certain delay. Depending on the complexity of the claim, a shorter or
longer period of time passes until the amount of the claim has been fi-
nally settled. This may be a prolonged process particularly for personal.
Even when the claim is assumed to be settled, there is a risk that it will
be resumed at a later date and generate further payments.
The amount of the liability for incurred claims is estimated based on
combinations of individual assessments and actuarial calculations. The
table below shows how future cash flow is related to provisions for
outstanding claims for own account on 31 December.
The risk in any insurance contract is the probability that the insured
event occurs and the uncertainty of the amount of the resulting claim.
By the very nature of an insurance contract, this risk is random and
must therefore be estimated.
Factors that have a negative impact on insurance risk include lack of
risk diversification in terms of type and amount of risk, geographical
location and type of industry covered.
Protector operates in the Nordic market and UK. Protector covers the
most common lines of business within general insurance.
Protector seeks to diversify the insurance portfolio to reduce the
variability of the expected results.
Underwriting risk
Underwriting risk is the risk related to whether charged premium are
sucient to cover liabilities related to the insurance contracts in force.
Underwriting risk may arise from inaccurate assessment of the risks
associated with the written insurance policies or from uncontrollable
factors.
This risk is assessed and managed on the basis of statistical
analysis of historical experience for the various lines of business. The
insurance premium must be sucient to cover expected claims, but
also comprise a risk premium equal to the return on the part of the
company’s capital that is used to protect against random fluctuations.
All other factors equal, this means that lines of business which, from
experience, are subject to major fluctuations, must include a larger risk
premium.
Reinsurance is used to reduce the underwriting risk in areas where this
is particularly required.
UNDISCOUNTED CASH FLOW CONNECTED TO NET LIABILITY FOR INCURRED CLAIMS
[NOKm] At 31 December 2023 Total 0 - 1 years 1 - 2 years 2-3 years 3-4 years 4-5 years More than 5 years
’Liability for incurred claims
9 067,5 3 123,6 1 412,7 967,4 717,3 495,2 2 351,4
The calculation of liability for incurred claims will always be subject to
significant uncertainty. Historically, many insurers have experienced
substantial positive as well as negative impacts on profit (run-o)
resulting from reserving risk.
Reserving risk is managed by compliance with a reserving policy,
covering the process for determining provisions for claims, and is
updated and aligned at all times according to relevant principles for
the risk exposure. Included in the reserving policy is processes for
model evaluations and control mechanisms.
The table below illustrates development of total claims estimates in
Protector:
GROSS CLAIMS DEVELOPMENT
[NOKm]
2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Total
2014
1 435,1 1 435,1
2015
1 400,4 1 793,8 3 194,2
2016
1 447,4 1 744,3 2 288,8 5 480,5
2017
1 390,3 1 722,2 2 359,9 3 554,6 9 027,1
2018
1 353,3 1 708,7 2 341,5 3 483,9 3 882,6 12 770,0
2019
1 330,0 1 728,2 2 410,8 3 505,7 3 991,9 4 318,7 17 285,3
2020
1 379,3 1 798,7 2 551,6 3 535,3 4 104,7 4 329,9 4 018,7 21 718,1
2021
1 382,3 1 847,4 2 535,5 3 531,7 4 197,5 4 283,9 3 979,0 3 992,6 25 750,0
2022
1 385,9 1 858,5 2 534,4 3 605,3 4 237,3 4 409,1 3 955,8 3 876,3 4 826,1 30 688,7
Estimated amount
as at 31.12.2023
1 380,8 1 882,4 2 602,5 3 675,4 4 287,1 4 554,1 4 023,1 3 819,4 5 411,6 6 656,9 38 293,4
Total disbursed
1 257,1 1 649,8 2 159,9 3 259,5 3 645,0 3 593,6 3 131,2 2 882,3 3 409,4 2 770,5 27 758,4
Liability for
incurred claims
before discounting
123,7 232,6 442,5 415,9 642,1 960,5 891,9 937,1 2 002,2 3 886,4 10 534,9
Discounting eect
21,4 43,4 86,3 72,3 108,7 162,7 136,2 127,5 240,6 325,3 1 324,4
Liability for
incurred claims
102,3 189,2 356,3 343,6 533,3 797,9 755,7 809,5 1 761,6 3 561,1 9 210,6
Liability for
incurred claims
from claims prior
years
(before 2014)
101,9
Liability for
indirect claims
handling costs
(ULAE)
502,7
Total Liability for
incurred claims
9 815,2
48 2023 PROTECTOR FORSIKRING ANNUAL REPORT 492023 PROTECTOR FORSIKRING ANNUAL REPORT
SENSITIVITY ANALYSIS
2023
[NOKm]
Change in
assumptions
Impact on profit
before tax gross
of reinsurance
Impact on profit
before tax net of
reinsurance
Impact on equity gross
of reinsurance
Impact on equity net
of reinsurance
Weighted average term to
settlement
10 % 113,3 82,3 84,9 61,7
Expected loss
10 % (981,5) (812,1) (736,1) (609,1)
Inflation rate
1 % (401,0) (280,2) (300,8) (210,2)
Weighted average term to
settlement
-10 % (115,5) (83,5) (86,6) (62,6)
Expected loss
-10 % 981,5 812,1 736,1 609,1
Inflation rate
-1 % 365,9 259,7 274,4 194,8
2022
[NOKm]
Change in
assumptions
Impact on profit
before tax gross
of reinsurance
Impact on profit
before tax net of
reinsurance
Impact on equity gross
of reinsurance
Impact on equity net
of reinsurance
Weighted average term to
settlement
10 % 100 62 75 46
Expected loss
10 % (813) (578) (610) (433)
Inflation rate
1 % (329) (201) (247) (150)
Weighted average term to
settlement
-10 % (103) (64) (77) (48)
Expected loss
-10 % 813 578 610 433
Inflation rate
-1 % 303 186 227 139
Sensitivity of underwriting risk is stressed by adjusting future claims
expenses, including claims handling cost with +/- 10% of the proje-
cted claims expenses. Applied stress factors may arise from inac-
curate assessment of the risks associated with the written insurance
policies or from uncontrollable factors.
Sensitivity of reserve risk is stressed by adjusting the expected time
to settlement with +/- 10%, resulting in correspondingly dierent
discounting eects. The applied stress factor may arise from failure
to understand the claims development pattern or changes in risk,
causing the future claims development pattern to dier from the
historic development.
Additionally, insurance liabilities are stressed with the event that
annual inflation rates are 1%-point higher than assumed inflation, re-
sulting in correspondingly dierent valuations of insurance liabiliti-
es, where Lines of Business with the longest assumed time to claims
settlement are aected more severely. The applied stress factor may
arise from changes in the legal environment or macro economic
conditions.
The size of liability for incurred claim
Insurance events are random, and the number and amount of claims
and benefits will vary from year to year from the initial estimates,
using statistical techniques. Experience demonstrates that the larger
the portfolio of similar insurance contracts, the smaller the relative
variability of the expected outcome will be.
The frequency and severity of claims can be aected by several
factors. The dierent factors will depend on the lines of business at
risk. Increase in the frequency of claims can be caused by
seasonal eects or eects related to trends or shifts in underlying
risk. Lines of businesses, where claims frequency is low, severe claims
are more likely to have a greater impact to results. For all lines of
business, inflation impacts the underlying development of the claim’s
severity.
Sensitivities
The liability for incurred claims is sensitive to the key assumptions in
the table below. Quantification of the sensitivity of certain assump-
tions such as legislative changes or uncertainty in the estimation
process have not been estimated, due to lack of reliable estimates.
The following sensitivity analysis shows the impact on gross and net
liabilities, profit before tax and equity for reasonably likely
deviations in key assumptions, and other assumptions (refer Note 2)
unchanged. The correlation of assumptions expect to have signifi-
cant eects in determining the ultimate estimates. To demonstrate
the impact caused by changes in individual assumption, assumptions
have been changed individually. Movements in these assumptions are
non-linear. The method used for deriving sensitivity information and
significant assumptions are unchanged since the previous reporting
period.
CASH FLOW FOR FINANCIAL LIABILITIES GROUPED BY MATURITY
[NOKm] At 31 December
2023
Less than one year 1 - 3 years More than 3 years Total cash flow Total carrying amount
Subordinated debt*
160,0 1 125,7 1 170,2 2 456,0 1 891,7
Foreign exchange derivatives
241,2 241,2 241,2
Financial liabilities excl. other
liabilities**
401,2 1 125,7 1 170,2 2 697,1 2 132,9
* The cash flow is calculated up to the first call
** Other liabilities are specified in note 24 and has a maturity less than one year, with the exception of lease liabilities. Cf. note 12 for maturity
analysis.
Market risk
Market risk is the risk of loss on open positions in financial instruments as a result of changes in market variables and / or market conditions
within a specified time horizon. Market risk is therefore the risk of price changes in the financial markets, which aect the value of the company’s
financial instruments. Protector is exposed to risks related to changes in the level of volatility of market prices of equities, credit spreads and
interest rates through its investment activities.
A decline of 10% in the market value of equities is estimated to aect profit before tax negatively by NOK 280,3 million including the use of put
options.
A one %-point increase (100 bps) in credit spread would lead to an estimated loss of NOK 291,6 million, corresponding to a credit spread
sensitivity of approximately 1.9%.
An increase of one %-point (100 bps) in interest rates will lead to a reduction in the portfolio of bonds and other fixed-income securities by an
estimate of NOK 355,9 million before tax.
This corresponds to an interest rate sensitivity of approximately 2.2% and includes the use of interest rate swaps.
NOTE 4 FINANCIAL RISK
Liquidity risk in an insurance company is mainly related to the
inability to meet payments when due.
The company’s financial assets are, in addition to bank deposits,
mainly invested in liquid fixed-income securities and shares.
The liquidity risk is therefore limited. Premium income is paid up
front, and claims are paid out at a later stage.
Future payments are not based on contractual payment dates, but
rather when claims arise and how long the claims handling takes.
Protector do not have any insurance contracts that are payable on
demand.
50 2023 PROTECTOR FORSIKRING ANNUAL REPORT 512023 PROTECTOR FORSIKRING ANNUAL REPORT
SENSITIVITY ANALYSIS
[NOKm]
Change in
assumptions
Impact on profit
before tax
Impact on profit/
equity
2
Impact on profit
before tax
Impact on profit/equity
2
Change in market value of
equities
1
10 % +/- 280,3 +/- 210,2 +/- 246,3 +/- 184,7
Change in credit spreads
1 % +/- 291,6 +/- 218,7 +/- 263,4 +/- 197,5
Change in interest rates
1
1 % +/- 355,9 +/- 267,0 +/- 311,8 +/- 233,9
1
Including hedging instruments.
2
Calculated using 25% tax rate.
Foreign exchange risk
Foreign exchange risk is defined as the financial loss resulting from fluctuations in currency exchange rates. The company has an exposure to
foreign exchange risk through its investments.
Some of the investments in bonds and equities are in foreign currency, mainly in EUR, DKK, SEK and GBP.
Generally, foreign exchange risk in the investment portfolio is hedged close to 100%, within permitted limit of +/- five % per
currency.
Credit Risk
Credit risk is the risk of loss if the company’s counterparty does not meet its obligations. This also includes a risk of changes in general credit
prices, the so-called “spread risk”.
Protector is exposed to credit risk through its investments in the bond and money markets and through reinsurance.
The company has established frameworks for the various securities issuers as well as defined minimum credit ratings for the various issuer groups
for interest-bearing securities.
Frameworks have also been established for the duration of credit.
Outstanding claims against the company’s reinsurers represent a credit risk. Counterparty risk on the reinsurance market is assessed on a
continuous basis.
Protector normally buys reinsurance through reinsurers with a credit rating of A- (S&P), or higher. The total credit risk in the company is
regarded as acceptable.
RATING
[NOKm]
2023 2022
Bonds and other fixed-income securities
AAA
3 977,0 3 065,6
AA
334,7 546,5
A
806,2 872,0
BBB
1 089,8 661,6
BB
506,3 323,7
B
130,5 34,5
No rating
5 875,6 4 849,6
Total bond by rating
12 720,1 10 353,5
Bond fund not managed by Protector
2 391,1 1 014,1
Total bonds and other fixed-income securities
15 111,2 11 367,6
Bank deposits related to investment portfolio
AA
251,2 220,7
A
171,1 531,3
BBB
- -
No rating
86,7 129,3
Total bank deposits related to investment portfolio
508,9 881,3
Loans at amortised cost
No rating
30,3 -
Total loans at amortised cost
30,3 -
52 2023 PROTECTOR FORSIKRING ANNUAL REPORT 532023 PROTECTOR FORSIKRING ANNUAL REPORT
Protector’s main market is Nordic bonds where there is a high proportion of unrated issuers / securities. The weighted average for the bond
portfolio is assessed at A- where the average of the rated securities is higher and the unrated ones are lower than the average.
Bank deposits associated with the investment portfolio mainly consist of restricted bank deposits with 31 days ’notice, and with 31 days’ notice for
a change in interest margin. It is not possible to make any deposits or withdrawals during the term. The interest rate is adjusted daily in
accordance with NIBOR3M.
The weighted average for the bond portfolio is assessed as investment grade (IG) based on both ocial ratings and internal ratings. The
calculation is the average of a linear scale where AAA-rating has value 1 and CCC-rating has value 17 where we use ocial ratings whenever
available and internal rating where ocial ratings are not available. Our portfolio and rating assessment reflect the Nordic bond market where
IG-issuers are mainly rated, and HY-issuers are mainly unrated.
The company manages the investment portfolio in compliance with Solvency II, cf. Art 132 (”Prudent Person Principle”) and the Financial
Undertakings Act, cf. § 13-10 which requires emphasis on prudent funding, safety, risk diversification and income, and adapting the investment
management accordingly to changes in risk related to the dierent business areas.
Qualitative and quantitative limits for the company’s AUM is specified in the investment management mandate is reviewed, updated and
approved by the Board of Directors at least once a year, or with a higher frequency if needed. The compliance of the requirements of
investment management mandate is monitored internally and is reported internal in the company and to the Board of Directors on regular basis.
The company have established an ORSA-process and risk reporting that among other things monitors and reports the company’s risk exposure
to the Board of Directors.
Operational Risk
Operational risk is the risk of financial loss connected with inadequate or failing internal processes or systems, human errors, external events
or failure to comply with applicable rules and regulations. Operational risk is calculated and reported in accordance with Solvency II rules. The
company also implements and documents operational risk in connection with internal control processes in the company.
The main features of this work are that the individual leader within his or her respective area carries out a process to identify the most
significant risks before and after the measures implemented. The work revealed in 2023 no risk conditions that were not adequately
controlled. The operational risk is considered to be low.
Strategic Risk
The strategic risk is connected with Protector’s distribution, IT solutions, market flexibility, cooperation partners, reputation and changes in
market conditions (the list is not necessarily exhaustive). Protector’s strategy is continuously assessed against results, market and competitive
changes and changes in framework conditions. Factors that are of critical importance to the company’s goal and target achievement are moni-
tored separately.
Climate Risk
The company has also exposure to risk related to climate and climate change. Assessment of risks related to climate changes is a part of the
company’s risk management system. Assessment of potential risks factors and impact on Protector’s (insurance) business are carried out with
a starting point in publications by Intergovernmental Panel on Climate Change (IPCC) analysing climate change and future scenarios, analysis
and assessments of risk factors and potential impacts related to climate and climate change carried by Task Force on Climate-related Financial
Disclosures (TCFD), United Nations Environment Programme (UNEP) Finance Initiative, and EIOPA.
Protector is, at the outermost, exposed to either transitional or physical risk related to climate changes. Transition risk, being a risk that arise
from the transition to a low-carbon and climate resilient economy, is closely related to Representative Concentration Pathway (RCP) 2,6; a
stringent mitigation scenario that aims to keep global warming likely below 2°C above pre-industrial temperatures, but unlikely to exceed 2°C.
Transition risk has an inherent low visibility and potentially a wide range of possible outcomes not yet observed as a result of being related to
future changes in policy, legal environment, technology, consumer behaviour etc. Physical risk, being risk that arises from the physical eects of
climate change, is closely related to RCP8,5; a scenario without additional eorts to constrain emissions, resulting in very high greenhouse gas
(GHG) emissions. Global surface temperature change for the end of the 21st century (2081–2100) is projected to likely exceed 2°C in a range
of 2,6°C to 4,8°C. Physical risk is more observable and currently lends itself better for an assessment of potential risks and consequences. It has
to be observed though that the confidence interval for assessment of potential consequences is wide especially beyond the short-term horizon.
NOTE 5 SEGMENT INFORMATION
UK Sweden Norway Denmark Finland Total
2023 2022 2023 2022 2023 2022 2023 2022 2023 2022 2023 2022
Insurance revenue
3 503,6 1 813,6 2 399,8 1 942,4 1 883,4 1 582,5 1 335,8 1 040,4 263,0 240,2 9 385,5 6 619,1
Insurance claims expenses
(2 467,3) (1 237,3) (1 785,1) (1 398,1) (1 679,6) (1 291,5) (1 059,4) (937,8) (190,3) (180,1) (7 181,7) (5 044,8)
Insurance operating expenses
(417,1) (264,3) (322,2) (241,3) (137,5) (100,4) (99,7) (87,2) (34,7) (41,4) (1 011,2) (734,5)
Insurance service result before
reinsurance contracts held
619,1 312,0 292,5 303,1 66,3 190,7 176,7 15,4 38,0 18,7 1 192,7 839,9
Reinsurance premium
(364,8) (343,7) (119,7) (212,0) (27,8) (144,3) (69,6) (108,4) (1,8) (18,0) (583,7) (826,4)
Amounts recovered from reinsu-
rance
363,9 235,1 20,7 146,3 16,8 139,9 69,2 149,2 0,3 16,7 470,9 687,3
Net result from reinsurance
contracts held
(0,8) (108,6) (99,0) (65,6) (11,1) (4,4) (0,4) 40,9 (1,5) (1,3) (112,8) (139,1)
Insurance service result
618,3 203,4 193,5 237,4 55,2 186,3 176,3 56,3 36,6 17,4 1 079,9 700,8
Large losses, net of reinsurance
9,4 % 10,0 % 2,0 % 7,5 % 6,0 % 2,9 % 4,4 % 5,1 % 0,0 % 0,0 % 5,9 % 6,4 %
Run-o gains/losses, net of
reinsurance
2,8 % -2,0 % -1,3 % -4,7 % -1,1 % -0,1 % 0,7 % 0,2 % -10,7 % -2,7 % 0,3 % -2,0 %
Change in risk adjustment, net of
reinsurance
2,6 % 2,8 % 0,2 % 0,4 % 0,4 % 1,0 % 1,9 % 0,1 % 3,2 % 1,5 % 1,5 % 1,2 %
Discounting eect
-6,0 % -4,1 % -1,8 % -0,9 % -1,8 % -2,9 % -5,8 % -1,0 % -9,3 % -2,3 % -4,2 % -2,3 %
Loss ratio
70,4 % 68,2 % 74,4 % 72,0 % 89,2 % 81,6 % 79,3 % 90,1 % 72,3 % 75,0 % 76,5 % 76,2 %
Net reinsurance ratio
0,0 % 6,0 % 4,1 % 3,4 % 0,6 % 0,3 % 0,0 % -3,9 % 0,6 % 0,5 % 1,2 % 2,1 %
Loss ratio, net of reinsurance
70,4 % 74,2 % 78,5 % 75,4 % 89,8 % 81,9 % 79,3 % 86,2 % 72,9 % 75,5 % 77,7 % 78,3 %
Cost ratio
11,9 % 14,6 % 13,4 % 12,4 % 7,3 % 6,3 % 7,5 % 8,4 % 13,2 % 17,2 % 10,8 % 11,1 %
Combined ratio
82,4 % 88,8 % 91,9 % 87,8 % 97,1 % 88,2 % 86,8 % 94,6 % 86,1 % 92,8 % 88,5 % 89,4 %
As of 31.12.23, Protector do not have any onerous insurance contracts with loss-recovery components.
54 2023 PROTECTOR FORSIKRING ANNUAL REPORT 552023 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 6 INSURANCE CONTRACT ASSETS & LIABILITIES
Reconciliation of the liability for insurance contracts issued showing the liability for remaining coverage and the liability for incurred claims
2023.
2023
Contracts under PAA
[NOKm]
Liabilities for
remaining coverage
1
Liabilities for incurred
claims
Total
Estimates
of the
present
value of
future cash
flows
Risk
adjustment
for non-
financial risk
Insurance contract liabilities as at 01.01 (opening balance)
1 140,6 8 127,7 881,6 10 149,9
Changes in the statement of profit or loss and OCI
Insurance revenue
9 385,5 - - 9 385,5
Insurance claims expenses
- (6 645,2) (106,6) (6 751,8)
Run-o previous years adjustments
- (429,9) - (429,9)
Insurance operating expenses which aect insurance contract
liabilities
- (968,7) - (968,7)
Insurance service result before reinsurance contracts held
9 385,5 (8 043,8) (106,6) 1 235,1
Insurance finance income or expense
- (432,9) - (432,9)
Total changes in the statement of profit or loss and OCI
9 385,5 (8 476,7) (106,6) 802,2
Cash flows
Premiums received
9 807,1 - - 9 807,1
Claims paid
- (6 278,2) - (6 278,2)
Other expenses paid which aect insurance contract liabilities
32,4 (927,3) - (894,9)
Total cash flows
9 839,5 (7 205,5) - 2 634,0
Exchange rate dierences
111,6 416,2 49,6 577,5
Insurance contract liabilities as at 31.12
1 706,2 9 815,2 1 037,8 12 559,2
1
As of 31.12.23, Protector do not have any onerous insurance contracts with a loss component
NOTE 6 INSURANCE CONTRACT ASSETS & LIABILITIES cont.
Reconciliation of the liability for insurance contracts issued showing the liability for remaining coverage and the liability for
incurred claims 2022.
2022
Contracts under PAA
[NOKm]
Liabilities for
remaining coverage
1
Liabilities for incurred
claims
Total
Estimates
of the
present
value of
future cash
flows
Risk
adjustment
for non-
financial risk
Insurance contract liabilities as at 01.01 (opening balance)
1 039,1 8 003,9 835,7 9 878,7
Changes in the statement of profit or loss and OCI
Insurance revenue
6 619,1 - - 6 619,1
Insurance claims expenses
- (4 962,5) (32,5) (4 995,0)
Run-o previous years adjustments
- (49,8) - (49,8)
Insurance operating expenses which aect insurance contract
liabilities
- (745,5 - (745,5)
Insurance service result before reinsurance contracts held
6 619,1 (5 757,7) (32,5) 828,9
Insurance finance income or expense
- 671,7 - 671,7
Total changes in the statement of profit or loss and OCI
6 619,1 (5 086,0) (32,5) 1 500,6
Cash flows
Premiums received
6 505,1 - - 6 505,1
Claims paid
- (5 080,6) - (5 080,6)
Other expenses paid which aect insurance contract liabilities
- - - -
Total cash flows
6 505,1 (5 080,6) - 1 424,5
Exchange rate dierences
215,5 118,3 13,4 347,2
Insurance contract liabilities as at 31.12
1 140,6 8 127,7 881,6 10 149,9
1
As of 31.12.22, Protector do not have any onerous insurance contracts with a loss component.
56 2023 PROTECTOR FORSIKRING ANNUAL REPORT 572023 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 6 INSURANCE CONTRACT ASSETS & LIABILITIES cont.
Reconciliation of the assets from reinsurance contracts issued showing the assets for remaining coverage and the assets for incurred claims
2023.
2023
Contracts under PAA
[NOKm]
Assets for
remaining coverage
1
Assets for incurred claims Total
Estimates of
the
present va-
lue of future
cash flows
Risk
adjustment
for non-
financial risk
Reinsurance contract assets at 01.01
226,1 494,9 308,0 1 029,1
Changes in the statement of profit or loss and OCI
Reinsurance premium
(583,7) - - (583,7)
Amounts recovered from reinsurance
- 96,8 (30,3) 66,4
Run-o previous years adjustments
404,5 - 404,5
Net result from reinsurance contracts held
(583,7) 501,2 (30,3) (112,8)
Reinsurance finance income or expense
- 49,0 - 49,0
Total changes in the statement of profit or loss and OCI
(583,7) 550,3 (30,3) (63,8)
Cash flows
Premium paid
(384,6) - - (384,6)
Amounts received
- 331,3 - 331,3
Total cash flows
(384,6) 331,3 - (53,3)
Exchange rate dierences
21,0 35,5 18,3 74,8
Reinsurance contract assets / (liabilities) as at 31.12
47,9 749,4 296,0 1 093,3
1
As of 31.12.23, Protector do not have any onerous insurance contracts with a loss-recovery component.
REINSURANCE
NOTE 6 INSURANCE CONTRACT ASSETS & LIABILITIES cont.
Reconciliation of the assets from reinsurance contracts issued showing the assets for remaining coverage and the assets for incurred
claims 2022
2022
Contracts under PAA
[NOKm]
Assets for remaining
coverage
1
Assets for incurred claims Total
Estimates
of the
present
value of
future cash
flows
Risk
adjustment
for non-
financial risk
Reinsurance contract assets as at 01.01
177,1 604,8 347,0 1 128,9
Changes in the statement of profit or loss and OCI
Reinsurance premium
(826,4) - - (826,4)
Amounts recovered from reinsurance
- 550,9 (47,1) 503,8
Run-o previous years adjustments
- 183,5 - 183,5
Net result from reinsurance contracts held
(826,4) 734,4 (47,1) (139,1)
Reinsurance finance income or expense
- (47,9) - (47,9)
Total changes in the statement of profit or loss and OCI
(826,4) 686,5 (47,1) (187,0)
Cash flows
Premium paid
(881,9) - - (881,9)
Amounts received
- 814,1 - 814,1
Total cash flows
(881,9) 814,1 - (67,7)
Exchange rate dierences
(6,5) 17,8 8,1 19,4
Reinsurance contract assets as at 31.12
226,1 494,9 308,0 1 029,1
1
As of 31.12.22, Protector do not have any onerous insurance contracts with a loss-recovery component.
58 2023 PROTECTOR FORSIKRING ANNUAL REPORT 592023 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 7 INSURANCE CONTRACT LIABILITIES BY LINE OF BUSINESS
General Insurance Life Insurance
[NOKm]
Medical
expense
insurance
income
protection
insurance
Workers'
compensation
insurance
Motor
vehicle
liability
insurance
Other
motor
insurance
Marine,
aviation and
transport
insurance
Fire and
other
damage to
property
insurance
General
liability
insurance
Miscellaneous
financial loss
Direct
business and
accepted
proportional
reinsurance:
Group life Sum total
As at 31 December 2023
Insurance contract liabilities
Insurance contract liabilities for
remaining coverage (LRC)
53,5 34,0 (163,8) 78,7 232,1 5,0 1 147,4 257,7 (1,3) 1 643,2 63,0 1 706,2
Insurance contract liabilities for
incurred claims (LIC)
370,4 578,0 2 593,4 1 219,6 401,5 8,8 2 564,0 1 918,0 0,4 9 654,1 161,1 9 815,2
Insurance contract liabilities for
incurred claims risk adjustment (RA)
19,0 59,8 477,6 132,1 3,8 0,2 67,5 275,2 0,0 1 035,2 2,7 1 037,8
Total Insurance contract liabilities
442,8 671,7 2 907,2 1 430,3 637,4 14,0 3 778,9 2 451,0 (0,9) 12 332,5 226,8 12 559,2
As at 31 December 2022
Insurance contract liabilities
Insurance contract liabilities for
remaining coverage (LRC)
36,6 41,4 (135,3) 33,0 203,3 3,6 707,5 180,8 (1,2) 1 069,6 70,9 1 140,6
Insurance contract liabilities for
incurred claims (LIC)
309,4 601,8 2 530,9 1 187,3 293,3 7,8 1 607,4 1 456,0 0,6 7 994,4 133,3 8 127,7
Insurance contract liabilities for
incurred claims risk adjustment (RA)
16,0 47,4 431,8 129,3 2,7 0,1 39,4 213,8 0,0 880,5 1,1 881,6
Total Insurance contract liabilities
361,9 690,6 2 827,5 1 349,5 499,3 11,5 2 354,3 1 850,6 (0,6) 9 944,5 205,4 10 149,9
60 2023 PROTECTOR FORSIKRING ANNUAL REPORT 612023 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 8 INSURANCE OPERATING EXPENSES
[NOKm] 2023 2022
Commissions
411,6 256,6
Depreciations
60,6 57,2
Salary- and pensions costs (note 21)
730,1 544,2
Oce costs
14,5 6,5
Remunerations
41,2 34,7
Claims handling costs (transferred to gross claims paid)
(375,3) (311,5)
Internal administrative costs
(68,5) (35,1)
Other insurance-related administrative expenses
106,3 87,2
Taxes and levies
73,4 66,7
Other insurance-related expenses
17,2 27,9
Insurance operating expenses
1 011,2 734,5
AUDITOR’S FEES
[1.000 NOK] 2023 2022
Auditing (inclusive VAT)
2 159 2 259
Other certification services (inclusive VAT)
68 19
Services regarding tax (inclusive VAT)
386 452
Other services outside auditing (inclusive VAT)
239 94
Total
2 851 2 824
NOTE 9 INVESTMENTS
[NOKm] Book value
31.12.23
Fair value
31.12.23
Book value
31.12.22
Fair value
31.12.22
Shares
2 983,4 2 983,4 2 647,7 2 647,7
Bonds and other fixed-income securities
15 111,2 15 111,2 11 367,6 11 367,6
Financial derivatives
273,3 273,3 69,0 69,0
Bank deposits related to investments*
508,8 508,8 881,3 881,3
Total financial assets at fair value
18 876,8 18 876,8 14 965,6 14 965,6
Financial assets at fair value - discontinued operations
600,1 600,1 705,0 705,0
Financial assets at fair value - continued operations
18 276,6 18 276,6 14 260,6 14 260,6
Financial derivatives
(241,2) (241,2) 54,8 54,8
Total financial liabilities at fair value
(241,2) (241,2) 54,8 54,8
Loan to other companies
30,3 30,3 0,0 0,0
Total financial assets at amortized cost
30,3 30,3 0,0 0,0
Subordinated debt
(1 891,7) (1 891,7) (1 244,7) (1 244,7)
Total financial liabilities at amortized cost
(1 891,7) (1 891,7) (1 244,7) (1 244,7)
*Bank deposits are split in Statement of Financial Position into bank deposit for investment purposes and operation purposes.
[NOKm] Currency Fair value Identification no.
Norwegian companies
Knowit AB SEK
375.3
Indus Holding AG EUR
281.4
Jyske Bank A/S DKK
224.9
Duni AB SEK
213.6
FBD Holdings PLC EUR
194.5
Elanders AB Class B SEK
182.0
ISS A/S DKK
166.0
Lassila And Tikanoja EUR
158.7
B3 Consulting Group AB SEK
136.9
Schouw & Co. A/S DKK
136.2
eWORK Group AB SEK
135.2
Dustin Group AB SEK
90.9
Bredband2 SEK
83.4
AFRY AB SEK
70.3
Storskogen Group AB SEK
60.0
Axxelerator Capital NOK
54.8
Seafire AB SEK
54.2
Idun Industrier AB ser. B SEK
42.4
Innofactor PLC EUR
37.4
Solid Försäkringsaktiebolag SEK
36.7
Nilörngruppen AB ser. B SEK
31.9
Webstep ASA NOK
31.0 996 394 638
Norconsult ASA NOK
31.0 963 865 724
Projektengagemang Sweden AB SEK
29.1
Verkkokauppa.com Oyj EUR
27.0
Strix group GBP
26.3
Origin Enterprises PLC ORD EUR
22.1
BankNordik P/F DKK
18.6
Headlam Group Plc GBB
14.6
Time People Group AB SEK
9.2
Siili Solutions Oyj A EUR
6.6
Christian Berner Tech Trade AB SEK
1.1
Forsikringsakademiet DKK
0.1
Total shares
2 983,4
The share portfolio consists of mainly shares listed on the stock exchange in Norway, Sweden, Denmark, Finland, Ireland and Canada. Forsikringsa-
kademiet is not listed, as well as Axxelerator which is a PE Fund. The share portfolio is diversified, but aected by fluctuations in the stock market, in
addition to the regular development in each company.
SHARES
62 2023 PROTECTOR FORSIKRING ANNUAL REPORT 632023 PROTECTOR FORSIKRING ANNUAL REPORT
BONDS AND OTHER FIXED-INCOME SECURITIES
[NOKm] Fair value Duration
Government bonds etc.
4 321,6 0,94
Corporate bonds etc.
8 398,5 1,12
Bond fund
2 391,1 0,85
Loans to other companies
30,3 0,10
Total bonds and other fixed-income securities year 2023
1
15 141,5
- of this, subordinated debt in other companies 2023
176,6 0,78
Total bonds and other fixed-income securities year 2022
11 367,6 1,64
- of this, subordinated debt in other companies 2022
177,0 0,91
1
Exclusive interest swaps
Average yield adjusted for currency hedging eects is 5.8%.
Average interest rate is future cash flows (coupon disbursements and payments on principal amount) discounted with expected market rate
for the security concerned at the particular cash flow points in time.
VALUATION OF FINANCIAL ASSETS AND LIABILITIES
The fair value of listed investments is based on the current quoted price. Financial instruments measured at fair value are measured on a daily
basis. Directly observable prices in the market are used as far as possible. The valuations for the dierent types of financial instruments are
based on recognised methods and models.
Level 1: Financial instruments valued on the basis of quoted prices for identical assets in active markets
This category encompasses listed equities that over the previous three months have experienced average daily trading equivalent to approxi-
mately NOK 20 million or more. Based on this, the equities are regarded as suciently liquid to be included at this level. Bonds, certificates or
equivalent instruments issued by national governments are generally classified as level 1.
Level 2: Financial instruments measured on the basis of observable market information not covered by level 1
This category encompasses financial instruments that are valued on the basis of market information that can be directly observable or indire-
ctly observable. Market information that is indirectly observable means that the prices can be derived from observable related markets. Level
2 includes shares or equivalent equity instruments for which market prices are available, but where the volume of transactions is too limited
to fulfil the criteria in level 1. Shares in this level will normally have been traded during the last month. Bonds and equivalent instruments are
generally classified in this level. Foreign exchange derivatives are classified as level 2. Fund investments are generally classified as level 2.
Level 3: Financial instruments measured on the basis of information that is not observable in accordance with level 2
If one or more of the inputs to the measurement is not based on observable market input, the instrument is categorised in level 3/this
category.
[NOKm] Financial assets at fair value through profit or loss Level 1 Level 2 Level 3 Total
Shares
521,1 2 407,5 54,8 2 983,4
Bonds and other fixed-income securities
- 15 111,2 - 15 111,2
Bank deposits
508,9 - - 508,9
Derivatives:
- - - -
Interest rate swaps
- 156,6 - 156,6
Foreign exchange contracts
- 98,6 - 98,6
Options
- 18,1 - 18,1
Total financial assets year 2023
1 030,0 17 792,0 54,8 18 876,8
Total financial assets year 2022
1 249,4 13 567,8 148,4 14 965,6
[NOKm] Financial liabilities at fair value through profit or loss Level 1 Level 2 Level 3 Total
Foreign exchange contracts
(241,2) (241,2)
Total financial liabilities year 2023
- (241,2) - (241,2)
Total financial liabilities year 2022
- (54,8) - (54,8)
[NOKm] Financial assets at amortized cost Level 1 Level 2 Level 3 Total fair
value
Total book
value
Loan to other companies*
30,3 30,3 30,3
Total financial assets year 2023
- 30,3 30,3 30,3
Total financial assets year 2022
- - - -
[NOKm] Financial liabilities at amortized cost
Level 1 Level 2 Level 3 Total fair
value
Total book
value
Subordinated debt
(1 891,7) - (1 891,7) (1 891,7)
Total financial liabilities year 2023
(1 891,7) - (1 891,7) (1 891,7)
Total financial liabilities year 2022
(1 244,7) - (1 244,7) (1 244,7)
*Protector has entered into a loan agreement with float interest over 1.5 years
There has not been any movements of financial assets between quoted prices and observable assumptions.
MOVEMENT LEVEL 3
Financial assets at
fair value through
profit or loss
Financial assets
at amortized
cost
Total
[NOKm]
Book value 01.01.2023
148,4 - 148,4
Net profit/loss
4,1 0,3 4,4
Supply/disposal
11,4 30,0 41,4
Sales/overdue/settlement
- - -
Translation dierences
- - -
Other*
(109,1) - (109,1)
Book value 31.12.2023
54,8 30,3 85,1
*Correction of previous year level division for one security
Protector has considered expected credit loss on financial assets measured at amortised cost, and this will have an immaterial eect on the
financial statement.
64 2023 PROTECTOR FORSIKRING ANNUAL REPORT 652023 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 10 NET INCOME FROM INVESTMENTS
[NOKm] 2023 2022
Net income from investments
Income from investments in associated companies
- 21,1
Interest income¹
549,5 365,7
Dividend shares
134,6 114,6
Unrealised gains/losses on financial assets
(6,8) (128,9)
Gains/losses from realisation of financial assets
759,8 164,0
Administrations expenses for financial assets management
(65,4) (36,1)
Net income from investments
1 371,6 500,6
Net income from investments discontinued operations
43,6 23,6
Net income from investments continued operations
1 328,0 477,0
NET INCOME FROM INVESTMENTS DIVIDED BY ASSET CLASS
[NOKm] 2023 2022
Income from investments in associated companies
21,1
Interest income from financial assets at fair value through profit or loss
549,2 365,6
Interest income from financial assets at amortized cost
0,3 -
Dividend
134,6 114,8
Net gains / (loss) from shares
163,9 252,3
Net gains / (loss) from bonds and other fixed-income securities
657,2 (111,0)
Net gains / (loss) from foreign exchange contracts
(68,2) (106,1)
Administrations expenses for financial assets management
(65,4) (36,1)
Total net income and gains/ (loss) from investments at fair value through profit or loss
1 371,6 500,6
Net income from investments discontinued operations
43,6 23,6
Net income from investments continued operations
1 328,0 477,0
¹Interest income is measured based on eective interest method. Transactions costs are directly recognised in profit & loss.
NOTE 11 COLLATERAL
[NOKm] 2023 2022
Collateral provided in cash in connection with derivatives trading
(69,0) (24,1)
Collateral provided in bonds
(199,5) -
Collateral received in connection with derivatives trading
52,2 22,2
Collateral received in bonds
- -
Total received and pledged collateral
(216,4) (1,9)
Protector have CSA agreements with 6 counterparties for the purpose of regulating the security that can be used for the OTC contracts
entered into. The CSA agreements normally have a minimum transfer amount of NOK 2,000,000, whereof all the agreements stipulate that
cash in NOK can be used as security. Government and municipality bonds are also defined as approved security in some of the agreements.
Interest on cash collateral is calculated based on the NOWA rates. Security provided for the derivatives is adjusted daily on the basis of a daily
margin settlement for each contract. Security is received and provided in the form of both cash and securities. Security in the form of cash is
recognised in the balance sheet.
NOTE 12 LEASING 2023 2022
[NOKm]
Right-of use assets
Costs as at 01.01.
163,3 162,8
Additions
- -
Modifications
6,9 -
Currency dierence
9,1 0,5
Costs as at 31.12.
179,3 163,3
Accumulated depreciation at 01.01
(60,1) (30,0)
This year's depreciation
(34,2) (29,8)
Currency dierence
(3,0) (0,3)
Accumulated depreciation at 31.12.
(97,3) (60,1)
Net book value as at 31.12.
82,0 103,2
Protector leases oce space for oce locations. The average lease term is 3 years (2022: 4 years).
The right-of-use asset is recognised in the financial statements as ”Tangible assets”.
[NOKm] 2023 2022
Amounts recognised in profit and loss
Depreciation expense on right-of-use assets
(34,2) (29,8)
Interest expense on lease liabilities
7,1 5,8
For short-term leases (defined as leases with a lease term of 12 months or less) and leases of low value assets, the group recognises the lease
payments as an operating expense on a straight-line basis over the term of the lease/ describe the systematic basis use if this is more
representative of the time pattern in which economic benefits from the leased assets are consumed.
At 31 December 2023, Protector has no material short-term leases or leases of low value assets.
The total undiscounted cash outflow for leases amount to NOK 93.8 million (2022: NOK 125.2 million).
There are no material extension or termination options.
66 2023 PROTECTOR FORSIKRING ANNUAL REPORT 672023 PROTECTOR FORSIKRING ANNUAL REPORT
LEASE LIABILITY
[NOKm] 2023 2022
Lease liabilities
Maturity analysis:
Year 1
38,6 35,9
Year 2
29,9 35,9
Year 3
11,8 27,1
Year 4
7,8 12,6
Year 5
5,2 8,0
Onwards
0,4 5,7
Undiscounted lease liability
93,8 125,2
Discounted lease liability
84,9 103,2
Weighted average interest rate
6,9 % 6,9 %
Protector does not face a significant liquidity risk with regard to its lease liabilities. Lease liabilities are monitored within the treasury function.
The lease liability is recognised in the financial statements as ”Other liabilities”.
NOTE 14 TANGIBLE FIXED ASSETS
[NOKm]
Oce
machinery
Furniture and
fixtures
Art 2023 2022
Costs as at 01.01.
60,5 24,2 0,2 85,0 85,0
Additions
13,9 0,8 - 14,7 8,5
Scrapping
(13,4) - - (13,4) -
Currency dierence
1,1 1,5 - 2,6 0,2
Costs as at 31.12.
62,2 26,5 0,2 88,9 85,0
Accumulated depreciation at 01.01
(40,8) (15,2) - (56,0) (42,3)
This year's depreciation
(10,9) (2,8) - (13,7) (13,7)
Scrapping
13,4 - - 13,4 -
Currency dierence
(0,8) (0,8) - (1,5) (0,1)
Accumulated depreciation at 31.12.
(39,1) (18,7) - (57,8) (56,0)
Net book value as at 31.12.
23,1 7,8 0,2 31,1 29,0
Fixed assets are depreciated on a straight-line basis over the assets expected useful life. Artworks are not depreciated.
Expected useful life (years).
3-5 7
NOTE 13 INTANGIBLE ASSETS
[NOKm] 2023 2022
Costs as at 01.01.
225,2 190,8
Additions
28,3 35,3
Scrapping
(0,8) (0,7)
Currency dierence
0,3 (0,2)
Costs as at 31.12.
252,7 225,2
Accumulated depreciation at 01.01
(126,1) (113,3)
This year's depreciation
(18,2) (13,7)
Write-downs
0,0 0,0
Scrapping
0,8 0,7
Currency dierence
(0,3) 0,2
Accumulated depreciation at 31.12.
(143,5) (126,1)
Intangible assets connected to discontinued operations
2,8 3,1
Net book value as at 31.12.
106,3 95,9
Intangible assets consist of in-house developed insurance systems and are depreciated on a straight-line basis over the expected useful life.
Expected useful life (years).
3-8 3-8
68 2023 PROTECTOR FORSIKRING ANNUAL REPORT 692023 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 15 TAXES
[NOKm] 2023 2022
This year’s taxes are divided between
Payable tax
412,6 237,2
Changes due to full IFRS reporting
- 174,7
Correction previous years
(12,7) 3,2
Change in deferred tax
42,7 (78,8)
Tax discontinued operations
(3,3) 5,1
Total tax continued operations
439,2 341,4
Computation of this years tax
Profit before tax
1 951,8 1 004,4
Other comprehensive income
106,8 (44,4)
Permanent dierences
(104,0) (260,8)
Changes in temporary dierences
(227,4) 315,3
Changes due to IFRS 17
- 698,7
Basis for the tax expense of the year
1 727,2 1 713,2
Payable tax 25%
431,8 428,3
Payable tax foreign operations
(7,5) (27,5)
Payable tax from previous years
11,7 3,2
Payable tax
436,0 404,0
Temporary dierences 2023 2022 Changes
Fixed assets
12,9 (4,7) (17,5)
Receivables
- (0,1) (0,1)
Gain and loss account
0,9 1,1 0,2
Pension Provisions
(0,7) - 0,7
Financial assets
97,7 (115,7) (213,4)
Insurance contract liability
656,1 714,6 58,4
Lease agreement obligation
(2,7) - 2,7
Net temporary dierences
764,1 595,1 (169,0)
Deferred tax 25 %
191,0 148,8 (42,2)
Deferred tax/ deferred tax assets in the balance sheet
191,0 148,8 (42,2)
RECONCILIATION OF TAX
[NOKm] 2022 2021
Profit before taxes 25%
488,0 251,1
Permanent dierences 25%
(26,0) (65,2)
Corrected tax previous years
(12,0) 3,2
Changes due to full IFRS reporting
- 174,7
Net paid tax for companies abroad
(7,5) (27,5)
Calculated tax
442,5 336,3
Tax discontinued operations
3,3 (5,1)
Total tax continued operations
439,2 341,4
Tax on other comprehensive income
26,7 (11,1)
NOTE 16 SOLVENCY POSITION
The company calculates solvency margin using standard formula. Solvency margin is ratio of the company’s eligible solvency capital to its
solvency capital requirement.
The solvency capital can be classified into three tiers. The solvency II regulations define if capital instruments belong to tier 1, 2 or 3 and any
limits which apply for use of the capital in dierent tiers for coverage of solvency capital requirement. The company had no capital in tier 3 at
31.12.2023.
[NOKm] 2023 2022
BASIC OWN FUNDS AS FORESEEN IN ARTICLE 68 IN THE ANEX OF 21ST DECEMBER 2015 REGULATION NR. 1807 REGARDING
SUPLEMENTING RULES TO SOLVENCY II REGULATION
Tier 1 - unrestricted
4 919,6 3 803,5
Tier 1 - restricted
354,1 348,0
Tier 2
1 580,9 941,5
Total basic own funds
6 854,7 5 093,0
The company’s own funds consist of basic own funds only. Basic own funds consist of statutory equity adjusted for valuation dierence between
Solvency II and statutory value of assets and liabilities plus subordinated debt. Unrestricted T1 capital constituted 75% (65%) of the total capital.
Tier 1 restricted capital constituted 7% (11%). Tier 2 capital constituted 18% (23%). The company has no Tier 3 capital.
[NOKm] 2023 2022
AVAILABLE OWN FUNDS TO MEET THE SOLVENCY CAPITAL REQUIREMENT SCR
Tier 1 - unrestricted
4 919,6 3 803,5
Tier 1 - restricted
354,1 348,0
Tier 2
1 580,9 941,5
Total available own funds to meet SCR
6 854,7 5 093,0
AVAILABLE OWN FUNDS TO MEET THE MINIMUM CAPITAL REQUIREMENT (MCR)
Tier 1 - unrestricted
4 919,6 3 803,5
Tier 1 - restricted
354,1 348,0
Tier 2
1 580,9 941,5
Total available own funds to meet the MCR
6 854,7 5 093,0
ELIGIBLE OWN FUNDS TO MEET THE SOLVENCY CAPITAL REQUIREMENT (SCR)
Tier 1 - unrestricted
4 919,6 3 803,5
Tier 1 - restricted
354,1 348,0
Tier 2
1 580,9 941,5
Total eligible own funds to meet the SCR
6 854,7 5 093,0
ELIGIBLE OWN FUNDS TO MEET THE MINIMUM CAPITAL REQUIREMENT (MCR)
Tier 1 - unrestricted
4 919,6 3 803,5
Tier 1 - restricted
354,1 348,0
Tier 2
315,7 235,1
Total eligible own funds to meet the MCR
5 589,5 4 386,7
70 2023 PROTECTOR FORSIKRING ANNUAL REPORT 712023 PROTECTOR FORSIKRING ANNUAL REPORT
[NOKm] 2023 2022
SOLVENCY CAPITAL REQUIREMENT SCR
Market risk
1 572,5 1 379,1
Counterparty default risk
136,8 77,4
Life insurance risk
1,0 0,8
Health underwriting risk
684,0 672,3
Non-life underwriting risk
3 192,5 2 070,2
Diversification
(1 489,0) (1 237,1)
Basic Solvency Capital Requirement
4 097,7 2 962,6
Operational risk
327,5 283,7
Loss-absorbing capacity of deferred taxes
(917,3) (633,9)
Total solvency capital requirement
3 507,8 2 612,5
The solvency capital requirement is calculated using the standard formula with a 99.5% probability that total loss during 12 months will not exceed
the calculated capital requirement.
Protector Forsikring has exposure to insurance, market, credit, counterparty and operational risks.
[NOKm] 2023 2022
MINIMUM CAPITAL REQUIREMENT
Linearly calculated MCR
2 002,2 1 206,2
Upper limit for MCR
1 578,5 1 175,6
MCR floor
877,0 653,1
Combined MCR
1 578,5 1 175,6
Absolute floor of the MCR
47,5 41,2
Minimum capital requirement
1 578,5 1 175,6
The minimum capital requirement is calculated using the standard formula with a 85% probability that total loss during 12 months will not exceed
the calculated capital requirement. The minimum capital requirement is limited to minimum 25% and maximum 45% of the calculated SCR.
2023 2022
Ratio of Eligible own funds to SCR
195 % 195 %
Ratio of Eligible own funds to MCR
354 % 373 %
In addition to some dierences in classification of assets and liabilities in the balance sheet and the solvency II balance sheet, there are some
valuation dierences between IFRS 17 and solvency II:
- Reserves are discounted in both, however some dierences remain due to use of dierent discounting rates.
- Liabilities for remaining coverage are discounted in solvency II, not under IFRS 17.
- Expected profit in future premiums is part of liabilities under IFRS 17 and part of equity in solvency II.
- Risk adjustment in IFRS 17 is calculated using dierent principles and methods than in calculating the risk margin in solvency II.
- Intangible assets are valued at nil in solvency II.
- The guarantee scheme is classified as a liability under solvency II, while it is considered as equity according to accounting principles.
- Dierent valuation of deferred tax due to dierences between accounting values and solvency II values.
- Foreseen dividend is subtracted from the solvency II fund
- Subordinated debt is valued at market value and included in the solvency II capital
[NOKm] 2023 2022
Total equity
4 528,6 3 761,5
Revision of net technical provisions
1 003,6 967,0
Dierence between risk adjustment and risk margin
102,4 (20,0)
Intangible assets
(109,2) (99,0)
Other assets and liabilities
(150,2) (266,8)
Dividend
(412,2) (494,3)
Subordinated debt
1 891,7 1 244,7
Total
6 854,7 5 093,0
NOTE 17 SHARE CAPITAL AND SHAREHOLDER INFORMATION
Share capital consists of: No.of shares Face value Capital
Ordinary shares (each share has one vote)
82 500 000 1 82 500 000
Protector Forsikring ASA had 3,571 shareholders at 31.12.2023
List of the 20 major shareholders at 31.12.2023 No.of shares
Ownership share
in percent
Awc AS
14 988 856 18,2 %
Stenshagen Invest AS
7 526 353 9,1 %
Citibank (Switzerland) AG
4 456 162 5,4 %
Verdipapirfondet Alfred Berg Gamba
3 336 334 4,0 %
Verdipapirfond Odin Norden
3 156 885 3,8 %
Lombard Int Assurance S.A.
1 800 000 2,2 %
MP Pensjon PK
1 779 633 2,2 %
State Street Bank And Trust Comp
1 746 785 2,1 %
JPMorgan Chase Bank, N.A., London
1 462 161 1,8 %
Vevlen Gård AS
1 400 000 1,7 %
AAT Invest AS
1 320 000 1,6 %
Utmost Paneurope DAC – GP11940006
1 304 000 1,6 %
Pershing LLC
1 241 846 1,5 %
Avanza Bank AB
1 039 712 1,3 %
Clearstream Banking S.A.
1 017 528 1,2 %
Johan Vinje AS
937 841 1,1 %
State Street Bank and Trust Comp
937 291 1,1 %
Verdipapirfondet Alfred Berg Aktiv
899 750 1,1 %
Nordnet Bank AB
857 570 1,0 %
Reeco AS
799 978 1,0 %
Total
52 008 685 63,0 %
Protector Forsikring ASA
59 554 0,1 %
Other shareholders
30 431 761 36,9 %
Total number of shares
82 500 000 100,0 %
72 2023 PROTECTOR FORSIKRING ANNUAL REPORT 732023 PROTECTOR FORSIKRING ANNUAL REPORT
SHARES OWNED BY SENIOR EXECUTIVES AND THE BOARD
31.12.2023 Identification No.of shares
Ownership share
in percent
Reeco AS Deputy Chairman, Arve Ree
799 978 1,0 %
Alsøy Invest AS Chairman of the Board, Jostein Sørvoll
502 751 0,6 %
Ditlev de Vibe Vanay Chief Financial Ocer
281 556 0,3 %
Hans Didring Deputy CEO
278 044 0,3 %
Henrik Golfetto Høye CEO
267 520 0,3 %
Steel City AS Board member, Kjetil Andreas Garstad
206 706 0,3 %
Leonard Bijl IT Director
28 909 0,0 %
Dag Marius Nereng Chief Investment Ocer
20 804 0,0 %
Christoer Skyrud Deputy employees' representative
14 503 0,0 %
Cathrine Wessel Poulsen Director Norway and deputy employees' representative
10 872 0,0 %
Kjetil Andreas Garstad Board member
9 684 0,0 %
Stuart Winter Country Manager UK
8 326 0,0 %
Fredrik Landelius Country Manager Sverige
7 816 0,0 %
Anders Blom Monberg Country Manager Denmark
3 778 0,0 %
Tonje Svartberg Giertsen Employees' representative
3 452 0,0 %
Lars Kristiansen Country Manager Norway
2 780 0,0 %
Jostein Sørvoll Chairman of the Board
1 250 0,0 %
Mathews Ambalathil Employees' representative
500 0,0 %
Total
2 449 229 3,0 %
NOTE 18 EARNINGS PER SHARE
Earnings per share is calculated by dividing the profit for the year assigned to the company’s shareholders at a weighted average number of
outstanding shares throughout the year, net of treasury shares. There are not any dilutive eects.
2023 2022
Profit for the year assigned to the company's shareholders NOKm
1 509,3 1 379,0
Weighted average number of shares
82 411 610 82 381 573
Earnings per share (basic and diluted)
18,3 16,7
Profit for the year assigned to the company's shareholders NOKm
1 494,3 1 369,3
Weighted average number of shares
82 411 610 82 381 573
Earnings per share (basic and diluted) continued operations
18,1 16,6
NOTE 19 SUBORDINATED DEBT
Subordinated debt NOK 500m 2022
Name Protector Forsikring ASA 20/50 FRN STEP C SUB
Ticker PROTCT05
ISIN NO0010914443
Nominal value MNOK 500
Interest rate 3-month NIBOR + 350 bp p.a.
Issue date 16.12.2020
Due date 16.12.2050
Callable Yes
Subordinated debt NOK 350m
Name Protector Forsikring ASA 21/PERP FRN C HYBRID
Ticker PROTCT06
ISIN NO0011170045
Nominal value MNOK 350
Interest rate 3-month NIBOR + 350 bp p.a.
Issue date 14.12.2021
Due date Perpetual
Callable Yes
Subordinated debt NOK 400m
Name Protector Forsikring ASA 22/52 FRN C SUB
Ticker PROTCT07
ISIN NO0012442278
Nominal value MNOK 400
Interest rate 3-month NIBOR + 275 bp p.a.
Issue date 21.02.2022
Due date 21.02.2052
Callable Yes
Subordinated debt NOK 650m
Name Protector Forsikring ASA 23/54 FRN C SUB
Ticker
ISIN NO0013091876
Nominal value MNOK 650
Interest rate 3-month NIBOR + 400 bp p.a.
Issue date 07.12.2023
Due date 07.03.2054
Callable Yes
74 2023 PROTECTOR FORSIKRING ANNUAL REPORT 752023 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 22 PENSIONS
Protector Forsikring is obliged to have an occupational pension scheme in accordance with the Norwegian Mandatory Occupational Pension Act.
The company’s pension schemes meet the requirements of the law. The company only has defined contribution pension schemes for its
employees.
In Norway, the contribution pension premium is 7% of salary between 0 and 7.1G (G=basic amount in national insurance), 25.1% between 7.1 and
12G and 15% of salary from 12G up to 16G. In Sweden, the rates are 5.5% of salary up to 7.5 income base (IB) amount (SEK 74,300 in 2023) and
31.3% of salary beyond this up to 27 IB. In Denmark, the rate is between 10% and 15% of salary, in Finland 17.65% of salary and in the UK between
4% and 15% of salary.
The total pension cost amounts to NOK 39.1 million in 2023 (NOK 28.6 million in 2022).
NOTE 20 LABOUR EXPENSES, PENSIONS, NUMBER OF EMPLOYEES
[NOKm] 2023 2022
Salaries
427,7 342,9
Bonuses
96,8 51,9
Fees to the Board of Directorsand the Nomination Committee
3,6 3,2
Defined contribution pension costs
1
39,1 28,6
Social security tax
109,1 82,3
Other payments
53,0 35,4
Total
730,1 544,2
1
Refer to note 22 for further information.
Number of employees
Number of employees at 31.12.
526,0 436,0
Number of man-labour years at 31.12.
523,4 424,3
Average number of employees at 31.12.
488,0 426,9
Average number of man-labour years at 31.12.
483,9 414,4
NOTE 21 REMUNERATIONS TO SENIOR EXECUTIVES AND THE BOARD
The remuneration to Senior Executives is disclosed in the table below. The 2023 Remuneration Report for Executive Personnel is published
on the company´s website www.protectorforsikring.no.
[1.000 NOK] 2023 2022
Senior executives
Salaries
37 834 28 936
Variable pay
2
28 444 19 608
Other remunerations
1
296 432
Paid-up pension premium
2 519 2 036
Total remunerations
69 094 51 012
1
Other remunerations comprises telephone, insurance and other contractual benefits.
2
Paid out bonuses according to long term bonus scheme.
NOTE 24 OTHER LIABILITIES
[NOKm] 2023 2022
Payables, operations
76,4 45,2
Payables, claims
78,4 62,3
Liabilities in connection to direct insurance
154,8 107,5
Allocation of employers contribution
16,2 12,1
Advance tax deduction
15,8 11,9
Lease liabilities
84,9 103,2
Other liabilities
392,7 245,2
Other liabilities
509,5 372,4
Total other liabilities
664,4 480,0
The company has no secured liabilities.
NOTE 23 RECEIVABLES
[NOKm] 2023 2022
Receivable tax
1,0 0,2
External claims handlers
39,6 21,4
Other receivables
11,5 6,1
Total
52,2 27,6
NOTE 25 ACCRUED EXPENSES AND DEFERRED INCOME
[NOKm] 2023 2022
Bonuses
270,5 216,9
Accrued vacation pay
37,7 33,1
RTV tax
61,4 78,8
Other accrued expenses
9,3 6,4
Total
378,8 335,2
76 2023 PROTECTOR FORSIKRING ANNUAL REPORT 772023 PROTECTOR FORSIKRING ANNUAL REPORT
NOTE 26 CONTINGENT LIABILITIES
Protector has no contingent liabilities at 31.12.2023
NOTE 27 DISCONTINUED OPERATIONS
Protector decided in 2018 to exit the change of ownership insurance (COI) market. After the decision to exit the COI market, COI is defined as
“discontinued operations” in the accounts. Net profit and assets and liabilities associated with COI are presented on separate lines as discontin-
ued operations.
Protector has entered into a 50% quota share agreement (reinsurance) covering all historical business written until 1 July 2020. At January 1st,
2022, when the new Norwegian Real Property Sale Act entered into force, Protector stopped writing new COI business.
INCOME STATEMENT
[NOKm] 2023 2022
Insurance revenue
0,1 2,6
Insurance claims expenses
(10,3) (25,4)
Insurance operating expenses
- (1,6)
Insurance service result before reinsurance contracts held
(10,2) (24,4)
Reinsurance premium
0,0 (0,2)
Amounts recovered from reinsurance
(9,3) 9,1
Net result from reinsurance contracts held
(9,2) 8,9
Insurance service result
(19,5) (15,6)
Result from investments in associates and joint venture
- 1,1
Interest income and dividend etc. from financial assets
21,7 22,6
Net changes in fair value of investments
(0,2) (6,1)
Net realised gain and loss on investments
24,2 7,7
Interest expenses and expenses related to investments
(2,1) (1,7)
Net income from investments
43,6 23,6
Insurance finance income or expenses
(6,9) 5,5
Reinsurance finance income or expenses
1,2 (1,7)
Net insurance finance income or expenses
(5,8) 3,8
Other income/expenses
- (3,2)
Profit/(loss) before tax
18,4 8,7
Tax
(3,3) 1,0
Profit/(loss) from discontinued operations
15,1 9,7
Earnings per share (basic and diluted)
0,2 0,1
ASSETS
2023 2022
Total financial assets in investment portfolio
600,1 705,0
Total operational financial assets
- 0,5
Total non-financial assets
54,4 85,2
Assets discontinued operations
654,5 790,7
LIABILITIES
2023 2022
Liabilities for remaining coverage (LRC)
Liabilities for incurred claims (LIC)
246,9 389,6
Liabilities for incurred claims risk adjustment (RA)
11,3 35,5
Insurance contract liabilities
258,3 425,1
Liabilities discontinued operations
258,3 425,1
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT78 79
DECLARATION BY THE
MEMBERS OF THE
BOARD AND THE CEO
The Board and the CEO have today processed and approved the Directors’ Report and the financial statements for Protector
Forsikring ASA for the financial year 2023.
We confirm, to the best of our knowledge, that the financial statements for the period 1
st
of January to 31
st
of December 2023
have been prepared in accordance with current applicable accounting standards and give a true and fair view of the assets,
liabilities, financial position and profit or loss of the entity as a whole.
We also confirm that the Board of Directors’ Report includes a true and fair review of the development and performance of
the business and the position of the entity, together with a description of the principal risks and uncertainties facing the entity.
Oslo, 6 March 2024
The Board of Directors of Protector Forsikring ASA
All signatures electronically signed
Jostein Sørvoll
Chairman
Arve Ree
Deputy chairman
Else Bugge Fougner Kjetil Garstad
Mathews Ambalathil Randi Helene Røed Tonje Giertsen Henrik Golfetto Høye
CEO
Statsautoriserte revisorer
Ernst & Young AS
Stortorvet 7
, 0155 Oslo
Postboks 1156 Sentrum,
0107 Oslo
Foretaksregisteret: NO 976 389 387 MVA
Tlf: +47 24 00 24 00
www.ey.no
Medlemmer av Den norske
Revisorforening
A member firm of Ernst & Young Global Limited
INDEPENDENT AUDITOR'S REPORT
To the Annual Shareholders' Meeting of Protector Forsikring ASA
Report on the audit of the financial statements
Opinion
We have audited the financial statements of Protector Forsikring ASA (the Company), which comprise the
balance sheet as at 31 December 2023, the income statement, statement of comprehensive income,
statement of cash flows and statement of changes in equity for the year then ended, and notes to the
financial statements, including material accounting policy information.
In our opinion the financial statements comply with applicable legal requirements and give a true and fair
view of the financial position of the Company as at 31 December 2023 and its financial performance and
cash flows for the year then ended in accordance with IFRS Accounting Standards as adopted by the EU.
Our opinion is consistent with our additional report to the audit committee.
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (ISAs). Our
responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of
the financial statements section of our report. We are independent of the Company in accordance with
the requirements of the relevant laws and regulations in Norway and the International Ethics Standards
Board for Accountants’ International Code of Ethics for Professional Accountants (including International
Independence Standards) (IESBA Code), and we have fulfilled our other ethical responsibilities in
accordance with these requirements. We believe that the audit evidence we have obtained is sufficient
and appropriate to provide a basis for our opinion.
To the best of our knowledge and belief, no prohibited non-audit services referred to in the Audit
Regulation (537/2014) Article 5.1 have been provided.
We have been the auditor of the Company for 7 years from the election by the general meeting of the
shareholders on 20 April 2017 for the accounting year 2017.
Key audit matters
Key audit matters are those matters that, in our professional judgment, were of most significance in our
audit of the financial statements for 2023. These matters were addressed in the context of our audit of the
financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate
opinion on these matters. For each matter below, our description of how our audit addressed the matter is
provided in that context.
We have fulfilled the responsibilities described in the Auditor’s responsibilities for the audit of the financial
statements section of our report, including in relation to these matters. Accordingly, our audit included the
performance of procedures designed to respond to our assessment of the risks of material misstatement
of the financial statements. The results of our audit procedures, including the procedures performed to
address the matters below, provide the basis for our audit opinion on the financial statements.
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT80 81
2
Independent auditor's report - Protector Forsikring ASA 2023
A member firm of Ernst & Young Global Limited
Insurance contract liabilities
Basis for the key audit matter
As at 31 December 2023, insurance contract
liabilities of MNOK 12 559,2 were recognised in
the accounts for continuing operations, and
MNOK 258,3 for discontinued operations. The
balance comprises liabilities for remaining
coverage, liabilities for incurred claims and risk
adjustment. Liabilities for incurred claims is
measured as the present value of estimated
future payments of reported claims and incurred,
not reported claims. The risk adjustment reflects
a security margin for uncertainty in the expected
cash flows to fulfill the insurance contracts. The
use of model, the assumptions used in the
projection of claims history and determination of
risk adjustment require management to exercise
significant judgement. Insurance contract
liabilities are material amounts and are sensitive
for changes in methods and assumptions and are
therefore considered a key audit matter.
Our audit response
We reviewed the Company’s processes and
methods for calculating insurance contract
liabilities across the different insurance products.
For liabilities for remaining coverage we
assessed the design and tested the operating
effectiveness of internal controls over the
Company’s premium accrual process. We tested
a sample of insurance contracts to verify the
correct recognition.
For liabilities for incurred claims and risk
adjustment we assessed the design and tested
the operating effectiveness of internal controls
over the reported claims process. We tested a
sample of reported claims to assess the
measurement. For liabilities for incurred claims
not reported, we obtained the Company’s
actuarial functions report and assessed the
results of the controls and measurements. To
challenge management’s data, method, models
and assumptions used to estimate the liabilities
for incurred claims, we used our own internal
actuaries. Our procedures included a comparison
of models and assumptions applied by the
Company in relation to industry standards and
regulatory requirements. Based on the
Company’s data, we performed our own
calculations of the liabilities for incurred claims
for a sample of the insurance segments with
higher uncertainty and compared this with the
Company’s estimates.
Notes 1 and 2 have details on principles and
estimation uncertainty concerning insurance
contract liabilities, and the balances are specified
in notes 3, 7 and 8.
3
Independent auditor's report - Protector Forsikring ASA 2023
A member firm of Ernst & Young Global Limited
Reinsurance contract assets
Basis for the key audit matter
The reinsurance contract assets as at 31
December 2023 constitutes MNOK 1 093,3 for
continuing operations. Due to the extent and
complexity of the reinsurance contracts, and the
degree of judgment related to the determination
of the reinsurance share of insurance contract
liabilities, this was considered a key audit matter.
Our audit response
We have obtained an understanding of the
Company’s reinsurance contracts, and we
assessed the Company’s applied accounting
principles related to various types of reinsurance
contracts. We identified and assessed the design
of internal controls related to the accounting and
measurement of reinsurance contract assets. For
a sample of contracts, we assessed the
recognition of the reinsurance share of insurance
contract liabilities by considering incurred claims
and compared them with the terms in the
reinsurance agreements.
Notes 1 and 2 have details on principles and
estimation uncertainty concerning reinsurance
contract assets, and the balances are specified in
note 7.
Valuation of financial assets measured at fair value
Basis for the key audit matter
As at 31 December 2023, financial assets
measured at fair value constitute MNOK 18 876,9
for continuing operations, of which MNOK
17 846,8 are unlisted or considered less liquid.
Financial assets are measured at fair value on
the basis of assumptions that are either directly
or indirectly observable in the market. As unlisted
or less liquid financial assets are material for the
financial statements and because of the degree
of judgment involved, this was considered a key
audit matter.
Our audit response
We assessed the design and tested the
operating effectiveness of internal controls
related to the valuation process. We reviewed the
valuation of a sample of financial assets against
external sources, including stock exchange
prices, valuations obtained from independent
external parties or other external information.
Note 10 includes information on financial assets
measured at fair value.
Other information
Other information consists of the information included in the annual report other than the financial
statements and our auditor’s report thereon. Management (the board of directors and the CEO) is
responsible for the other information. Our opinion on the financial statements does not cover the other
information, and we do not express any form of assurance conclusion thereon.
In connection with our audit of the financial statements, our responsibility is to read the other information,
and, in doing so, consider whether the board of directors’ report, the statement on corporate governance
and the statement on corporate social responsibility contain the information required by applicable legal
requirements and whether the other information is materially inconsistent with the financial statements or
our knowledge obtained in the audit, or otherwise appears to be materially misstated. If, based on the
work we have performed, we conclude that the other information is materially inconsistent with the
financial statements, there is a material misstatement in this other information or that the information
required by applicable legal requirements is not included in the board of directors’ report, the statement
on corporate governance or the statement on corporate social responsibility, we are required to report
that fact.
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT82 83
4
Independent auditor's report - Protector Forsikring ASA 2023
A member firm of Ernst & Young Global Limited
We have nothing to report in this regard, and in our opinion, the board of directors’ report, the statement
on corporate governance and the statement on corporate social responsibility are consistent with the
financial statements and contain the information required by applicable legal requirements.
Responsibilities of management for the financial statements
Management is responsible for the preparation of the financial statements that give a true and fair view in
accordance with IFRS Accounting Standards as adopted by the EU, and for such internal control as
management determines is necessary to enable the preparation of financial statements that are free from
material misstatement, whether due to fraud or error.
In preparing the financial statements, management is responsible for assessing the Company’s ability to
continue as a going concern, disclosing, as applicable, matters related to going concern and using the
going concern basis of accounting unless management either intends to liquidate the Company or to
cease operations, or has no realistic alternative but to do so.
Auditor’s responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are
free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that
includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an
audit conducted in accordance with ISAs will always detect a material misstatement when it exists.
Misstatements can arise from fraud or error and are considered material if, individually or in the
aggregate, they could reasonably be expected to influence the economic decisions of users taken on the
basis of these financial statements.
As part of an audit in accordance with ISAs, we exercise professional judgment and maintain professional
scepticism throughout the audit. We also:
Identify and assess the risks of material misstatement of the financial statements, whether due to
fraud or error, design and perform audit procedures responsive to those risks, and obtain audit
evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not
detecting a material misstatement resulting from fraud is higher than for one resulting from error,
as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override
of internal control.
Obtain an understanding of internal control relevant to the audit in order to design audit
procedures that are appropriate in the circumstances, but not for the purpose of expressing an
opinion on the effectiveness of the Company’s internal control.
Evaluate the appropriateness of accounting policies used and the reasonableness of accounting
estimates and related disclosures made by management.
Conclude on the appropriateness of management’s use of the going concern basis of accounting
and, based on the audit evidence obtained, whether a material uncertainty exists related to
events or conditions that may cast significant doubt on the Company’s ability to continue as a
going concern. If we conclude that a material uncertainty exists, we are required to draw attention
in our auditor’s report to the related disclosures in the financial statements or, if such disclosures
are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained
up to the date of our auditor’s report. However, future events or conditions may cause the
Company to cease to continue as a going concern.
Evaluate the overall presentation, structure and content of the financial statements, including the
disclosures, and whether the financial statements represent the underlying transactions and
events in a manner that achieves fair presentation.
5
Independent auditor's report - Protector Forsikring ASA 2023
A member firm of Ernst & Young Global Limited
We communicate with the board of directors regarding, among other matters, the planned scope and
timing of the audit and significant audit findings, including any significant deficiencies in internal control
that we identify during our audit.
We also provide the audit committee with a statement that we have complied with relevant ethical
requirements regarding independence, and to communicate with them all relationships and other matters
that may reasonably be thought to bear on our independence, and where applicable, related safeguards.
From the matters communicated with the board of directors, we determine those matters that were of
most significance in the audit of the financial statements of the current period and are therefore the key
audit matters. We describe these matters in our auditor’s report unless law or regulation precludes public
disclosure about the matter or when, in extremely rare circumstances, we determine that a matter should
not be communicated in our report because the adverse consequences of doing so would reasonably be
expected to outweigh the public interest benefits of such communication.
Oslo, 6 March 2023
ERNST & YOUNG AS
The auditor's report is signed electronically
Finn Espen Sellæg
State Authorised Public Accountant (Norway)
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT84 85
CORPORATE
GOVERNANCE
The company’s principles for corporate governance shall
contribute to the highest possible value creation for the
shareholders over time, increasing confidence in the company
through an open corporate culture and a good reputation.
The principles are set in accordance with the Norwegian
Code of Practice for Corporate Governance.
1. STATEMENT OF CORPORATE GOVERNANCE
The statement is submitted in accordance with section 3-3b
of the Norwegian Accounting Act and the Norwegian Code
of Practice for Corporate Governance. Protector complies
with the Code of Practice without significant deviations. The
statement below describes how the company complies with
the 15 sections of the Code of Practice.
2. BUSINESS
Per its articles of association, Protector’s objective is to
operate direct general insurance and reinsurance within all
classes except classes 14 credit insurance and 15 guarantee
insurance. The articles of association are available at
www.protectorforsikring.no.
The company’s general insurance business includes Norway,
Sweden, Denmark, Finland and the United Kingdom. Its
main market segments are the corporate market, the public
sector, and the market for grouped insurance schemes. The
insurances are sold through selected insurance brokers and
agents.
The board of directors (“board”) sets goals, strategies, and
risk profiles in connection with the company’s annual budget
and strategy process. Evaluation of goals, strategies and risk
profiles are carried out in connection with the management’s
and the board’s strategy work in the spring or when needed,
for example in the event of significant events or structural
changes.
The company’s annual report gives a more detailed
description of the company’s objectives, business strategy
and operations.
The board has prepared ethical guidelines, a sustainability
policy, and a policy for responsible investments in accordance
with the company’s values and its goal of sustainable value
creation. This is described in more detail in the statement on
corporate sustainability.
3. SOLVENCY CAPITAL AND DIVIDENDS
The company has continuous focus on ensuring that the
solvency capital matches Protector’s objectives, strategy,
and risk profile. The company will at all times seek to optimise
its capital while at the same time maintain sucient capital
to satisfy the regulatory capital requirements, shareholders’
confidence and flexibility for growth and development.
The company’s goal is to maintain a solvency margin above
150%, calculated according to Solvency II regulations.
Unless the need for capital dictates otherwise, it is the board’s
intention to distribute 20-80% of the profit for the year as
dividends. Actual distribution will be based on the company’s
result, capital requirements including satisfactory buers
and the necessary flexibility for growth and development in
the company. Distribution of dividends will be assessed at a
solvency margin of over 150%. With a solvency margin above
200%, the board’s intention is to over time return surplus
capital to the shareholders in the form of special dividends
or share buybacks.
The board prepares quarterly dividend assessments on the
basis of the most recently approved annual accounts.
The board is authorised to decide on the distribution of
dividends. Such authorisation is conditional on the company
having a dividend capacity per the most recently approved
annual accounts. An authorisation for the board to distribute
dividends will give the company flexibility and mean that the
company, based on dividend capacity per the most recently
approved annual accounts, can distribute several dividends
without having to convene an Extraordinary General Meeting.
Within the framework that follows from the authorisation
and the Norwegian Public Limited Liability Companies Act,
the board decides whether the authorisation is to be used,
whether it is to be used one or more times, the size of the
individual dividend, etc. The authorisation is valid until the
Annual General Meeting (AGM) in 2024, or no later than
30 June 2024. The board will propose to the AGM that the
authorisation is renewed.
The board is authorised to repurchase up to 10% of the
total number of shares in Protector Forsikring ASA. The
authorisation is valid until the next AGM in 2024, or no later
than 30 June 2024. The board will propose to AGM that the
authorisation is renewed. At the end of 2023, the company
had 59,554 own shares.
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT86 87
The board is authorised to increase the share capital through
new subscriptions for shares with a total of up to 10% of the
share capital divided into up to 10% of the total outstanding
shares, each with a nominal value of NOK 1. The authorisation
may be used for one or more share issues. The board may
decide to deviate from the pre-emptive right of shareholders
to subscribe for shares pursuant to section 10-4 of the
Norwegian Public Limited Liability Companies Act. The board
of directors may decide that payment for the shares shall be
eected in assets other than cash, including by way of set-
o or the right to subject the company to special obligations
pursuant to section 10-2 of the Norwegian Public Limited
Liability Companies Act. The authorisation also applies to
decisions to merge pursuant to section 13-5 of the Norwegian
Public Limited Liability Companies Act. This authorisation is
valid until the AGM in 2024, or no later than 30 June 2024.
The board will propose to the AGM that the authorisation is
renewed.
The board is authorised to raise subordinated loans and other
debt limited to NOK 2,500 million and under the conditions
stipulated by the board. The authorisation is valid until the
AGM 2024, or no later than 30 June 2024. The board will
propose to the AGM that the authorisation is renewed.
According to the Norwegian Code of Corporate Governance,
the authorisations should be limited to defined purposes.
The reason this has not been done is that the board desires a
mandate that provides the greatest possible flexibility.
4. EQUAL TREATMENT OF SHAREHOLDERS
The company has only one class of shares and all shareholders
are treated equally.
Existing shareholders have pre-emption rights to subscribe
for shares in the event of an increase in capital, unless the board
finds it expedient and in the interest of the shareholders to
waive this right. If the board proposes to the general meeting
to waive this pre-emption right, then such a proposal must be
fully justified. If the board of directors resolves to carry out
an increase in share capital and waive the pre-emption rights
of existing shareholders on the basis of a mandate granted
to the board, the justification shall be publicly disclosed in a
stock exchange announcement issued in connection with the
increase in share capital. Any transactions carried out by the
company in its own shares shall be carried out through the
stock exchange whenever possible.
The company is listed on the Oslo Stock Exchange under the
ticker PROT. The company has established rules for trading in
the company’s shares by primary insiders or close associates
of any such parties (defined as transactions that involve
shareholders, board members, executive managers and close
associates of these). There are also insider rules for other
employees in the company.
The company follows the principles for equal treatment
that are laid down in the Norwegian Code of Practice for
Corporate Governance.
5. FREELY NEGOTIABLE SHARES
Shares in Protector Forsikring ASA are listed on Oslo Stock
Exchange. The Articles of Association do not contain any
restrictions with regard to the negotiability of the shares. All
the shares carry equal rights, cf. point 4 above.
6. GENERAL MEETINGS
Protector holds its Annual General Meeting (AGM) no later
than the end of April each year. All shareholders with a
known address receive written notice of the AGM by mail,
sent out no later than 21 days before the AGM. Protector
will send a written notice to the nominee holder in cases
where shareholders are registered under a nominee account.
According to the articles of association, notification of
attendance must be received by the company no later
than two business days before the general meeting, unless
the board sets a later deadline for the notification prior to
sending the notice.
The AGM can be held as a physical or electronic meeting. If a
physical meeting is arranged, the shareholders have the right
to participate electronically, unless the board finds that there
are objective reasons to refuse.
The notice of the meeting and its materials are published
on the company’s website no later than 21 days before the
general meeting. All shareholders are entitled to attend
general meetings, and arrangements are also made for
proxy voting. The company should to the extent possible,
prepare a form for the appointment of a proxy, which allows
separate voting instructions to be given for each matter to
be considered by the meeting including voting instructions
on each individual candidate nominated for election.
The annual general meeting shall deal with and decide on the
following matters:
Adoption of the annual accounts and the annual report,
including distribution of dividends.
Other matters which by virtue of law or the articles of
association pertain to the general meeting.
The chairperson of the board and the CEO shall be present at
the meeting. The external auditor shall be present if deemed
necessary due to the nature of the matters being processed.
The chairperson of the nomination committee shall be
present when election and remuneration of board members
are to be considered. The general meeting is opened by the
chair. The board endorses an independent meeting chair
elected by the general meeting.
The minutes of the general meetings are available on
Protector’s website in both Norwegian and English.
7. NOMINATION COMMITTEE
Protector’s articles of association regulate the company’s
nomination committee, which has three members. The
shareholders at the general meeting elect the members of
the committee for two years unless the general meeting
decides upon a shorter period. The nomination committee
is independent of the company’s board and management,
and its composition aims to ensure broad representation of
shareholder interests.
The nomination committee shall make recommendations to
the general meeting on the following matters:
Appointment of the chairperson and the deputy
chairperson, shareholder-elected members, and deputies
to the board of directors.
Remuneration of the members of the board of directors.
Appointment of chairperson and members of the
nomination committee as well as deputy members where
required.
Remuneration of the members of the nomination
committee.
The committee must give reasons for their recommendations.
The committee shall operate in accordance with the
Norwegian Code of Practice for Corporate Governance.
The general meeting can set out further directives for the
work of the nomination committee.
8. THE BOARD OF DIRECTORS
According to the articles of association, the company’s board
shall consist of 5 to 9 members, as further decided by the
general meeting. The board’s gender representation must
comply with section 6-11 of the Norwegian Public Limited
Liability Companies Act.
Shareholder-elected board members are elected for two
years at a time, unless the general meeting decides upon
a shorter period. The chairperson of the board and deputy
chairperson are elected by the general meeting for one year
at a time.
The company’s intention with the composition of the
company’s board is that the members are elected in light of
an evaluation of the company’s needs for expertise, capacity
and balanced decisions, and with an intention to ensure that
the board can perform independent of any special interests
and that the board can function eectively as a collegiate
body. Moreover, the majority of the board members shall
be independent of the company’s executive management
and material business contacts. At least two of the board
members elected by shareholders shall be independent of
the company’s main shareholders.
The board shall not include representatives of the company’s
executive management.
An assessment of independence shall take into consideration
whether the board member: has been employed in the
company; has share options in the company; has cross relations
with other board members or general management; has
close family links or otherwise has represented or represents
material business relations with the company. Information
about the individual board member’s qualifications, capacity
and independence are given in the annual report. Moreover,
note 17 to the annual accounts states how many shares the
individual shareholder owns in the company. Members of the
board are encouraged to own shares in the company.
The nomination committee’s proposals for board members
will be based on the above-mentioned guidelines.
In the company’s opinion the current board satisfies the
requirements set by the Norwegian Code of Practice for
Corporate Governance to the members’ independence of
the company’s executive management and material business
relations.
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT88 89
9. THE WORK OF THE BOARD OF DIRECTORS
The duties of the board
The board is accountable for the management and
organisation of the company and for supervising its day-
to-day management and activities in general. In addition
to the mandatory requirements, the board shall operate in
accordance with the company’s written instructions for the
board. The instructions stipulate rules for administrative
procedure, confidentiality, competency and responsibility
for establishing a control system to ensure that the company
is run in accordance with relevant laws and regulations.
If the chairman of the board cannot or should not chair
the meeting, the meeting is chaired by the deputy chair.
In accordance with its instructions, the board shall, to the
extent it is necessary, adopt strategies, business plans
and budgets for the company. The board also ensures that
the company has a good management with a clear internal
allocation of responsibilities and duties. In this context, a set
of instructions has been prepared for the CEO.
The company adopts a prudent approach towards transactions
involving shareholders, board members, senior executives,
and their close associates. To avoid damaging the company’s
reputation, the board is of the opinion that it is essential to be
open and cautious about transactions that could be perceived
as doubtful in terms of the closeness between the parties.
The members of the board and management shall therefore
give the board by the chairman written notification if they
have significantly direct or indirect interests in transactions
undertaken by the company. In the case of not insignificant
transactions, the board shall ensure that there is a valuation
from an independent third party.
The conclusion of all agreements with related parties shall be
handled by the board. The board shall ensure that agreements
with related parties is balanced and without a conflict of
interest with the company.
A member of the board may not participate in the discussion
or decision of any matter which is of such particular
importance to him- or herself or any related party that he
or she must be deemed to have a special and prominent
personal or financial interest in the matter, cf. the Norwegian
Public Limited Liability Companies Act § 6-27 This provision
is similarly applicable to the CEO.
Each year, the board adopts a concrete meeting and work
plan for the following year. The plan covers both strategy
work, other relevant business issues and control work.
The board conducts an annual evaluation of its activities and,
on this basis, discusses improvements in the organization and
the execution of the board work. The report from the board’s
evaluation is made available to the nomination committee.
In 2023, 8 board meetings were held. One board member
was absent from one meeting, and another from two other
meetings. Apart from that, all board members participated in
all board meetings.
Board Committees
In accordance with the law, the board has established a
remuneration committee, an audit committee, and a risk
committee. The committees consist of 3-4 board members
and are preparatory committees for the board and do not
have decision-making authority.
The remuneration committee assists the board in all matters
relating to the remuneration of the CEO. The committee shall
propose guidelines for the determination of remuneration to
the executive management and prepare proposals for the
board’s statement on the remuneration of the executive
management, which are presented annually to the general
meeting. The members of the remuneration committee are
independent of the company’s management. In 2023, the
remuneration committee held 3 meetings.
The audit committee assists the board by reviewing,
assessing, and possibly proposing measures in relation to the
control environment, financial and operational reporting,
risk management/control and external and internal audit. In
2023, the audit committee held 8 meetings.
The main task of the risk committee is to prepare matters
within the risk area to be dealt with by the board, with
special attention to risk appetite and risk strategy, including
investment strategy. The committee shall contribute with
decision support related to the board’s discussion of the
company’s risk taking, financial forecasts and processing of
risk reporting. In 2023, the risk committee held 8 meetings.
10. RISK MANAGEMENT AND INTERNAL CONTROL
The board has overall responsibility for ensuring that the
company has established appropriate and eective processes
for risk management and internal control. The board shall
ensure that the processes are satisfactorily established,
implemented, and followed up. Through the establishment of
the company’s goals, strategies and risk appetite, the board
sets limits for the types and extent of risks the company
can be exposed to. The board shall at least annually ensure
that significant risks are continuously identified, assessed,
and handled in a systematic manner, and that the risks are
acceptable and within specified limits. The above is ensured
through internal control and ORSA processes.
The company’s audit and risk committees support the board
in the exercise of its responsibility for the company’s overall
risk management and control.
The CEO ensures that the company’s risk management and
internal control are carried out, documented, monitored,
and followed up in a proper manner. For this purpose, the
CEO establishes instructions and guidelines for how the
company’s risk management and internal control should be
implemented in practice and establishes appropriate control
functions and processes.
The CEO monitors changes in the company’s risk exposure on
an ongoing basis and informs the board of material changes.
The CEO ensures that the company’s risks are managed in
accordance with the board’s guidelines and ensures that
managers for all significant areas of business continuously
monitor the implementation of the internal control.
All managers are responsible for ensuring that risk
management and internal control within their own area of
responsibility are satisfactory. This implies that managers will:
• At all times have an overview of significant risk factors
within their own area of responsibility.
• Follow up on implementation and compliance with
associated control measures.
• Adapt overall risk management and internal control
requirements to the nature, scope, and complexity of the
area, including addressing the need for detailed instructions
or guidelines.
Managers should be able to substantiate that appropriate
risk control is established and functioning. Managers
for significant business areas conduct and document an
annual risk assessment in accordance with the company’s
requirements and follow up previous control measures.
The company has established central control functions,
including risk management function, compliance function,
actuarial function, and internal audit function, which
are independent of daily operations. The functions’
responsibilities and duties, as well as requirements for
independence and authority, are laid down in the board-
approved policy documents and position instructions in line
with the requirements of the Solvency II regulations.
Protector publishes quarterly accounts in addition to ordinary
annual accounts. The accounts must satisfy the requirements
of laws and regulations and follow the adopted accounting
principles. The accounts must be presented in accordance
with deadlines set by the board. The company’s accounts are
prepared by the accounting department which reports to the
CFO.
The board’s audit committee carries out a preparatory review
of the quarterly accounts and of the annual accounts, with
special emphasis on discretionary assessments and estimates
made, prior to board review.
Protector’s internal control over financial reporting includes
guidelines and procedures that ensure that the accounts are
presented in accordance with the Norwegian Accounting Act,
regulations for annual accounts, etc. for insurance companies
and good accounting practice and ensures a correct picture
of the company’s operations and financial position.
11. REMUNERATION OF THE BOARD OF DIRECTORS
The annual general meeting determines the fees paid to the
board following a proposal from the nomination committee.
The remuneration shall reflect the board’s responsibility,
expertise, time commitment and the complexity of the
company’s business.
The board has no options or other performance-based
remuneration. Members of the board and board committees
receive a fixed annual fee and a fee per meeting in the board
committees. Details of the amounts paid to the individual
board members are provided in the remuneration report. As
a rule, members of the board, or companies to whom they
are linked, shall not take on assignments beyond the work
done by the board for the company. If they nevertheless take
on such assignments, they must inform the entire board.
Substantial payments from the company over and above the
fixed board fees shall be presented to the general meeting
for approval. Information about the scope and costs linked to
such work shall also be provided in that payments beyond the
normal fee shall be specified separately in the remuneration
report. The company does not give loans to members of the
board.
12. REMUNERATION OF EXECUTIVE PERSONNEL
The board has established guidelines on the determination
of salaries and other remuneration to senior executives.
The guidelines (“The board’s guidelines for determination of
salary and other remuneration to employees”) are considered
and approved by the general meeting in the event of any
significant change and at least every four years.
The remuneration scheme contributes to overlapping
interests between shareholders and senior executives and is
linked to value creation over time. The remuneration scheme
is based on measurable conditions that the employee can
influence. Performance-based remuneration is subject to an
absolute limit. Awarded individual bonus can amount up to
100% of fixed salary in the earning year including holiday pay.
The board prepares an annual remuneration report with any
deviation reporting in relation to the adopted guidelines. Said
guidelines and remuneration report are available at
www.protectorforsikring.no.
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT90 91
The board determines the remuneration for the CEO, with
the remuneration committee contributing as an advisory
body in the decision process. Terms and remuneration for
other senior executives are determined by the CEO within
the framework approved by the board. Senior management
is encouraged to own shares in the company.
13. INFORMATION AND COMMUNICATIONS
For the communication of financial and other price sensitive
information, the board has based its policy (“Policy for
Financial Information and Investor Relations”) on the
requirements of the stock market regulations and provisions
of the Acts relating to accounting and securities trading.
In addition, Protector has a corporate culture based on
openness, and requirements for equal treatment of the
participants in the securities market, cf. the Norwegian
Securities Trading Act § 5-14 and the Norwegian Public
Limited Liability Companies Act §§ 4-1 and 6-28.
Annual and quarterly reports are made available via the Oslo
Stock Exchange’s reporting system and on the company’s
website. The company also aims to provide publicly accessible
presentations in connection with the publishing of annual and
quarterly reports.
The company has a financial calendar on its homepage and will
provide the same information via the Oslo Stock Exchange’s
reporting system. This overview will contain the date for the
annual general meeting as well as dates for the publishing of
quarterly reports.
Only publicly available information is presented to individual
shareholders or other interested parties. Said policy is
available at www.protectorforsikring.no.
14. TAKEOVERS
In the event of a take-over bid for the company, the board
shall evaluate the situation thoroughly and with consideration
for the rules relating to equal treatment of all shareholders.
The board shall gather all relevant information, including
the views of the employees, to undertake the best possible
assessment of such an event. The board will thereafter give
the individual shareholders the best possible advice with
underlying information that ensures that each individual
shareholder is able to take a position on an eventual bid. The
board’s statement on the oer shall make it clear whether
the views expressed are unanimous, and if this is not the case
it shall explain the basis on which specific members of the
board have excluded themselves from the board’s statement.
The board shall arrange a valuation from an independent
expert. The valuation shall include an explanation and shall be
made public no later than at the time of the public disclosure
of the board’s statement.
The board will not seek to hinder or obstruct takeover bids for
the company’s activities or shares unless there are particular
reasons for this.
Any transaction that is in eect a disposal of the company’s
activities shall be decided by a general meeting.
The company has no clauses that can exclude it from the
restrictions under the Norwegian Securities Trading Act
§ 6-17 concerning “Restriction of the oeree company’s
freedom of action” in a take-over process. Nor has the general
meeting given the board or CEO any special authority for use
in such situations.
15. AUDITOR
The auditor is elected by the general meeting.
The auditor shall submit the main features of the plan for
the audit of the company to the board’s audit committee
annually.
The auditor shall take part in meetings with the board that
deal with the annual accounts. At these meetings, the
auditor shall review any material changes in the company’s
accounting principles, comment on any material estimated
accounting figures and report all material matters on which
there has been disagreement between the auditor and the
executive management of the company.
The board will meet the auditor at least once a year to go
through a report on the auditor’s views on areas of risk,
internal control routines, etc. The board shall arrange an
annual meeting with the auditor that excludes the executive
management.
Significant services beyond the statutory audit must be pre-
approved by the board.
Information about the auditor’s fees for a mandatory audit
and other payments shall be presented in the annual report.
CORPORATE SUSTAINABILITY
STRATEGY AND OVERALL STATUS
Protector asserts that if an insurance company excels in its
core business, it contributes to sustainability. Consequently,
and based on the company’s materiality analysis, Protector’s
sustainability strategy supports its core business and consists
of the following four pillars:
• People
Climate resilience
Climate-eective solutions
Responsible business behaviour
In short, this means that the company strives for a good
working life throughout its value chain, that it considers
climate risk in its risk assessment and product development,
reduces its carbon footprint through loss prevention and
competent claims settlement, and takes responsibility in the
fight against corruption, money laundering, and through its
investments.
The company is a signatory of UN’s Principles for Sustainable
Insurance, and its approach to sustainability is aligned with
those principles. Protector reports on its climate footprint in
accordance with the GHG protocol and uses this to further
optimise its sustainability eorts.
In 2023, the company has increased its eorts for
sustainability, making progress in all focus areas. Protector’s
emissions in CO2 equivalents for 2023 was 12.95 tonnes per
million GWP. This is a reduction from 13.68 tonnes per million
GWP for 2022.
See appendix for more details on Protector’s climate
accounting.
1 821
65 082
30 223
2 116
92 781
40 124
SCOPE 1, 2, 3 FOR OWN
OPERATIONS
SCOPE 3 FOR CLAIMS
HANDLING
SCOPE 3 FOR INVESTMENTS
TONNES CO2 EQUIVALENTS
OVERALL CLIMATE ACCOUNT 2022 & 2023
2022
2023
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT92 93
The company uses the GRI standard as a framework for
planning, structuring, and presenting its work on sustainability.
The company’s sustainability strategy is mainly based on the
following six UN sustainability goals:
In 2024, the company will increase the momentum of its sustainability eorts.
The remainder of this chapter describes how Protector works with the four pillars. It is split into four main sections, one for each
pillar. Each section starts with a figure detailing our strategy for that area.
GRI references
Topic Description Indicator Section
Climate accounting
Scope 1 Direct (Scope 1) GHG emissions GRI 305-1 Appendix A - GHG Inventory Report
Scope 2 Energy indirect (Scope 2) GHG emissions GRI 305-2 Appendix A - GHG Inventory Report
Scope 3 Other indirect (Scope 3) GHG emissions GRI 305-3 Appendix A - GHG Inventory Report
GHG intensity GHG emission intensity GRI 305-4 Strategy and overall status
People People
An engaging place to work - training and education Programs for upgrading employee skills and transition assistance programs GRI 404-2 People
An engaging place to work - training and education Percentage of employees receiving regular performance and career development reviews GRI 404-3 People
An engaging place to work - employment New employees hires and employee turnover GRI 401-1 People
An engaging place to work - employee satisfaction Results from employee satisfaction survey Customized People
Equity and diversity - diversity of governance body and
employees
Diversity of governance bodies and employees GRI 405-1 People
Equity and diversity - diversity of governance body and
employees
Ratio of basic salary and remuneration of women to men GRI 405-2 People
Equity and diversity - actual status for gender equality KPIs in accordance with the Norwegian activity duty legislation ARP People
Human and labour rights at our suppliers Employee training on human rights policies or procedures GRI 412-2 People
Climate ecient solutions
Loss prevention - policies designed to incentivize
responsible behaviour
Discussion of products and/or product features that incentivize health, safety, and/or
environmentally responsible actions and/or behaviours
FN-IN-410b.2 Climate ecient solutions
Loss prevention - inspections, deviations and measures
Number of inspections of public sector customers, number and type of deviations and
following measures to close deviations per country or region.
Customised Climate ecient solutions
Reduced climate footprint in claims settlement -
circularity of motor
Share of used parts and repair rate of damaged glass Customised Climate ecient solutions
Climate Resilience
Routines and processes for managing climate risk -
climate risk exposure
Discussion and qualitative analysis of climate related risk exposure FN-IN-410b.2 Climate resilience
Routines and processes for managing climate risk -
climate risk exposure
Probable Maximum Loss (PML) of insured products from weather-related natural
catastrophes
FN-IN-450a.1 Climate resilience
Routines and processes for managing climate risk -
climate risk exposure
Description of approach to incorporation of environmental risks into (1) the underwriting
process for individual contracts and (2) the management of firm-level risks and capital
adequacy
FN-IN-450a.3 Climate resilience
Routines and processes for managing climate risk -
climate risk exposure
Financial implications and other risks and opportunities due to climate change GRI 201-2 Climate resilience
Climate resilience in product development and pricing -
climate mitigation and adaptation
Description of activities that are taxonomy-eligible and taxonomy-aligned EU Taxonomy Climate resilience
Responsible Business Behaviour
Responsible business behaviour in our own operations -
anti-corruption assessment
Operations assessed for risk related to corruption GRI 205-1 Responsible business behaviour
Responsible business behaviour in our own operations -
anti-corruption training
Communication and training about anti-corruption policies and procedures GRI 205-2 Responsible business behaviour
Responsible business behaviour in our external
relationships - supplier assessment
New suppliers that were screened using social criteria GRI 414-1 Responsible business behaviour
Responsible business behaviour in our external
relationships - supplier assessment
New suppliers that were screened using environmental criteria GRI 308-1 Responsible business behaviour
Responsible investments - incorporation of ESG factors
in investment management
Description of approach to incorporation of environmental, social, and governance
factors in investment management processes and strategies
FN-IN-410a.2 Responsible business behaviour
Responsible investments - portfolio GHG emissions
intensity
Scope 1 and 2 emissions of the objects that Protector invest in, divided by each
object’sMUSD revenue, allocated by ownership
GRI 305-4 Responsible business behaviour
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT94 95
At the end of 2023, the company had 526 permanent
employees. Of these, 167 are employed in Norway, 130 are
employed in Sweden, 55 are employed in Denmark, 150 are
employed in the UK and 24 are employed in Finland.
Absence due to illness in Protector in 2023 was 2.4%,
compared to 2.8%, 2.9%, and 1.9% in 2022, 2021 and 2020.
There have been no occupational accidents or occupational
injuries during 2023.
The company shall be an attractive workplace and strive for
equal treatment and equal opportunities in all internal and
external recruitment and development processes. As an
employer, Protector is concerned with promoting gender
equality and counteracting discrimination.
AN ENGAGING PLACE TO WORK
Protector is a knowledge-based organisation that regards its
employees as its most important asset. The company oers
an environment conducive to professional growth.
The company implements a structured approach to employee
development, categorised as experiential learning, social
learning, and formal learning. To steer this development,
quarterly Status and Planning and annual 270/360 reviews
are conducted for each employee.
Experiential learning: Employees are strategically
assigned tasks that align with their skill sets to facilitate
growth through day-to-day responsibilities.
Social learning: Within most of the company’s
professional communities, weekly sessions are organized
for sharing experiences and discussing challenging
issues. This encourages a culture of continuous learning
and feedback.
Formal learning: Our digital learning portal, “Knowledge
Hub,” oers hundreds of in-house courses on Protector
practice. Additional external courses oer certification
and professional development.
Moreover, Protector has three distinct leadership
development programs and a cross-border onboarding
program. These programs reinforce the company’s values,
social learning, and encourage knowledge-sharing across
dierent business areas.
Protector has a work environment committee that focuses
on a positive working environment in the company. In 2023,
the company has implemented a new reporting system
that makes it easier for employees to anonymously report
any objectionable conditions. Furthermore, the personnel
handbook is continuously revised to better document the
employees’ rights and duties.
As an indicator of whether Protector is an engaging place to
work, all employees are encouraged to participate in semi-
annual employee satisfaction surveys. This consists of a fixed
set of questions where each employee is asked to give an
assessment on a scale from 1 to 10. Protector’s target is an
average evaluation of 8, which is expressed as a score of 80.
We commit to people
value and employee
engagement in our
organisation
We focus on creating an engaging place to work
We want to be an engaging workplace the gets the best out of our employees. Protector is a work environment
with focus on learning and development. The goal is to recruit, develop and retain the right people.
We focus on gender equality and an inclusive working life
We will ensure equality and an inclusive working life. This supports our goal of recruiting, developing, and
retaining the right people. We are open about our work for gender equality, including reporting on the wage gap,
gender distribution in different job categories and more.
We focus on human and employee rights at our suppliers
We will secure human and employee rights in our supply chain, and account for these.
20
18
12
19
2
19
28
12
40
2
NORWAY SWEDEN DENMARK UK FINLAND
NEW HIRES 2023
Wo me n Men
70
72
74
76
78
80
H 2 2 02 0 H 1 2 02 1 H 2 2 02 1 H 1 2 02 2 H 2 2 02 2 H 1 2 02 3 H 2 2 02 3
Employee satisfaction
The company sees, for the period it has comparable data, a
positive development. The score in spring and autumn 2023
was 76.4 and 75.9 respectively. The overall score is at a good
level, but there is still potential for improvement in some
departments.
Turnover
Country
2022 2023
Woman Men Total Woman Men Total
Protector Insurance
27.4% 16.1% 20.85% 18.1% 16.9% 17.41%
Norway
32.7% 13.3% 21.08% 19.5% 7.3% 12.29%
Sweden
27.9% 25.7% 26.68% 22.8% 24.5% 23.75%
Denmark
27.8% 34.0% 31.51% 39.0% 39.6% 39.33%
UK
22.9% 5.3% 12.04% 6.3% 13.3% 10.59%
Finland
14.9% 0.0% 9.81% 0.0% 12.7% 4.34%
EQUALITY AND DIVERSITY
All employees shall experience job satisfaction, commitment,
and security, and should be entitled to the same rights, duties,
and opportunities, irrespective of gender, pregnancy, leave in
connection with childbirth or adoption, care responsibilities,
ethnicity, religion, belief, disability, sexual orientation,
gender identity, gender expression, age, or other significant
characteristics of a person.
Furthermore, Protector considers diversity, equity, inclusion
and belonging (DEIB) central to its performance culture. This
enables the company to recruit the right people, make best-
in-class decisions, innovate, and better serve a diverse range
of partners and customers.
Protector’s eorts towards DEIB will be deliberate and
conducted collaboratively with the company’s employees.
Everyone in the company, regardless of their position, has
a responsibility to embrace each other’s dierences and
respect the dignity that everyone has the right to in their
workplace.
As part of onboarding, all employees are required to sign the
company’s DEIB policy, which outlines our work on diversity,
equity, inclusion and belonging, and the company’s ethical
guidelines.
PEOPLE
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT96 97
2023 statistics
This reporting is either cumulative for 2023, or the status per
31.12.2023.
The table covers permanent employees. For more information
on board and level 1 remuneration, see the company’s annual
remuneration report for executive personnel.
Job level Gender balance  Remuneration
Number of women  Number of men Share women  Total
Dierences in total
remuneration (%)
Dierences in annual
salary (%)
Board 
3 4 43% 7 70.7% -
Protector Insurance
219 307 42% 526 71.7% 79.4%
Level 1
1 10 9% 11 53.8% 51.7%
Level 2
8 15 35% 23 82.5% 90.0%
Level 3
12 32 27% 44 74.7% 79.3%
Level 4 30 35 46% 65 89.0% 91.8%
Level 5 92 95 49% 187 92.4% 93.3%
Level 6 76 118 39% 194 102,5% 102,4%
Level 7 - 1 0% 1 - -
Norway
66 101 40% 167 58.0% 67.1%
Level 1
1 6 14% 7 53.6% 51.9%
Level 2
2 6 25% 8 82.3% 99.2%
Level 3
4 20 17% 24 72.1% 73.5%
Level 4 8 10 44% 18 72.9% 78.4%
Level 5 19 30 39% 49 93.4% 96.2%
Level 6 32 28 54% 60 90.6% 91.8%
Level 7 - 1 0% 1 -
Sweden
57 73 44% 130 73.5% 87.4%
Level 1
- 2 0% 2 - -
Level 2
1 4 20% 5 61.7% 85.9%
Level 3
2 1 67% 3 113.3% 117.5%
Level 4 6 5 55% 11 140.5% 141.4%
Level 5 11 14 44% 25 97.0% 96.4%
Level 6 37 47 44% 84 106.0% 104.4%
Level 7 - - - - - -
Denmark
25 30 45% 55 102.3% 102.7%
Level 1
- 1 0% 1 - -
Level 2
2 1 67% 3 113.3% 116.6%
Level 3
4 2 67% 6 107.7% 101.1%
Level 4 2 5 29% 7 146.7% 147.7%
Level 5 12 13 48% 25 99.6% 100.4%
Level 6 5 8 38% 13 82.8% 84.4%
Level 7 - - - - - -
UK
55 95 37% 150 89.3% 88.6%
Level 1
- 1 0% 1
Level 2
3 3 50% 6 89.8% 76.0%
Level 3
2 8 20% 10 88.0% 86.6%
Level 4
11 14 44% 25 85.1% 85.6%
Level 5
26 37 41% 63 89.9% 89.5%
Level 6
13 32 29% 45 93.0% 92.3%
Level 7 - - - - - -
Finland
16 8 67% 24 81.7% 82.2%
Level 1
- - - - - -
Level 2
- 1 0% 1 - -
Level 3
- 1 0% 1 - -
Level 4
3 1 75% 4 115.1% 112.2%
Level 5
8 1 89% 9 117.7% 112.9%
Level 6
5 4 56% 9 93.0% 92.9%
Level 7 - - - - - -
The figures above include temporary positions such as summer substitutes, part-time employees, and various student positions.
As of 31 December 2023, there were five women and one man in temporary positions. The figures for temporary employees do
not include employees who left before 31 December 2023. There were no employees in involuntary part-time positions in the
company in 2023.
Gender balance Temporary employment
Part-time employment
Part-time employment Involuntary part-time work
Number
of women
Number
of men
Temporarily
employed women
Temporarily
employed men
Part-time
women
Part-time
men
Involuntary
part-time women
Involuntary
part-time men
233 330 8.2% 7.6% 3.0% 1.8% 0.0% 0.0%
Parental leave 
Women’s parental leave* Men’s parental leave* 
Protector Insurance
16.8 12.9
Norway
20.3 19.6
Sweden
9.6 11.5
Denmark
- 5.5
UK
20.6 2.0
Finland
28.6 2.0
*Average number of week 
The parental leave statistics are based on the number of weeks of parental leave per gender, divided by the number of persons
of that gender who have taken parental leave. Note that Protector UK provides significant parental leave entitlements beyond
those that are statutory.
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT98 99
Job level
Age distribution
Proportion of employees under
30 years
Proportion of employees between
30 and 50 years
Proportion of employees over
50 years
Board 
- 42.9% 57.1%
Protector Insurance
37.7% 51.0% 11.2%
Level 1
- 63.6% 36.4%
Level 2
8.7% 65.2% 26.1%
Level 3
4.5% 75.0% 20.5%
Level 4 20.0% 69.2% 10.8%
Level 5
19.9% 64.3% 15.8%
Level 6
69.5% 27.6% 2.9%
Level 7
100.0% - -
Norway
28.3% 59.6% 12.0%
Level 1
- 57.1% 42.9%
Level 2
- 75.0% 25.0%
Level 3
4.2% 83.3% 12.5%
Level 4 5.6% 88.9% 5.6%
Level 5 18.4% 67.3% 14.3%
Level 6 59.3% 33.9% 6.8%
Level 7 100.0% - -
Sweden
53.1% 40.0% 6.9%
Level 1
- 100.0% -
Level 2
40.0% 60.0% -
Level 3
- 100.0% -
Level 4 45.5% 45.5% 9.1%
Level 5 16.0% 56.0% 28.0%
Level 6 69.0% 29.8% 1.2%
Level 7 - - -
Denmark
16.4% 70.9% 12.7%
Level 1
- 100.0% -
Level 2
- 100.0% -
Level 3
- 66.7% 33.3%
Level 4 28.6% 71.4% -
Level 5 8.0% 76.0% 16.0%
Level 6 38.5% 53.8% 7.7%
Level 7 - - -
UK
46.0% 40.0% 14.0%
Level 1
- - 100.0%
Level 2
- 33.3% 66.7%
Level 3
10.0% 50.0% 40.0%
Level 4
20.0% 60.0% 20.0%
Level 5
28.6% 60.3% 11.1%
Level 6
100.0% - -
Level 7 - - -
Finland
16.7% 75.0% 8.3%
Level 1
- - -
Level 2
- 100.0% -
Level 3
- 100.0% -
Level 4
- 100.0% -
Level 5
11.1% 66.7% 22.2%
Level 6
33.3% 66.7% -
Level 7
- - -
FRAMEWORK FOR OUR WORK WITH DIVERSITY,
EQUITY, INCLUSION AND BELONGING
The company has established a committee dedicated
to promoting DEIB. The committee is composed of
representatives from Human Resources and employees
across our business units. Its work will:
Identify risks of discrimination and obstacles to equality.
Analyse the causes of risks, obstacles, and gender
dierences.
Plan and implement actions that counteract
discrimination and promote equality and diversity.
Evaluate the measures.
The committee conducts quarterly meetings to review
progress on the dierent initiatives.
Protector is a signatory of the Women in Finance Charter.
In accordance with this charter, the company is targeting
a balanced representation in all management levels, with a
minimum of 40% of any gender.
STATUS & PLANS GOING FORWARD
2023 marked an important year for Protector as it redefined
its approach to Diversity, Equity, Inclusion, and Belonging,
evolving from its previous focus on Equality, Diversity, and
Inclusion.
This new direction, shaped by input from all employees,
included following measures in 2023:
Comprehensive DEIB Training: Completion of a DEIB
course by all employees to align understanding and
commitment across Protector.
Objective Recruitment Tools: Introduction of a new job
analysis template and a job advertisement template with
inclusive language, designed to minimize biases and
attract a diverse range of candidates.
Enhanced Interview Process: Implementation of a
structured interview system with standardised templates
and scoring to ensure objective candidate evaluations.
Candidate Experience Survey: Launch of a Candidate
Net Promoter Score (cNPS) to gather feedback from
all job applicants, helping to continuously improve the
recruitment process.
Language Accessibility: Oering language courses to
new employees, supporting a multicultural and inclusive
workforce.
‘Your Voice’ Whistleblowing System: A confidential
platform for employees to safely report concerns,
promoting ethical behaviour and accountability.
Equitable Succession and Compensation: Restructuring
of succession planning and salary benchmarking for
gender balance, along with targeted eorts to increase
female representation in leadership roles.
The company sees a positive development due to these and
earlier measures. In the employee satisfaction survey for
the autumn 2023, Protector achieved a DEIB score of 70.6,
which is a minor improvement compared to the 2022 score.
Protector has seen an increase in the diversity of its applicants
and is eager to continue the trend by focusing on job analysis,
job ads and how the company structures its recruitment
process in 2024.
The DEIB committee is scheduled to re-evaluate risks and
obstacles to equality in Q1 2024, using insights from recent
measures to inform the company’s plan for the upcoming
year.
HUMAN AND LABOUR RIGHTS AT OUR SUPPLIERS
Employees at our suppliers shall experience job satisfaction,
commitment, and security, and should be entitled to the
same rights, duties, and opportunities, irrespective of gender,
pregnancy, leave in connection with childbirth or adoption,
care responsibilities, ethnicity, religion, belief, disability,
sexual orientation, gender identity, gender expression, age,
or other significant characteristics of a person. Children shall
not be used as labour and forced labour shall not occur.
The company seeks to know its suppliers and shall avoid using
suppliers who do not satisfy the company’s core values or
ethical guidelines. We require that our suppliers comply with
applicable laws and industry standards.
Protector requires that its Code of Conduct must be signed
and complied with by all new contractual partners before a
collaboration can start. This document is based on OECD
guidelines for multinational companies, and deal with, among
other things, sustainability, employee rights, child labour,
discrimination, corruption, and health and safety.
Protector shall carry out due diligence assessments in line
with the OECD’s guidelines for multinational companies.
This shall increase accountability and prevent negative
impact on the environment from Protector’s operations. The
assessments are comprehensive and involve investigations
into conditions for employees, human rights, environmental
impact, bribery and corruption, and corporate governance.
These requirements follow from the Norwegian Transparency
Act which entered into force on 1 July 2022. Protector has
published on its website an account of the specific due
diligence assessments carried out. The account shall be
revised yearly by 30 June, or in the event of significant
changes.
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT100 101
CLIMATE RESILIENCE
ROUTINES AND PROCESSES FOR MANAGING
CLIMATE RISK
Protector recognises that unwanted weather-related events
are becoming more frequent and more severe. Proper
forward-looking assessment of climate risk is increasingly
important to understand what risk the company’s potential
customers are exposed to, and thus what risk is transferred
to Protector through its insurance.
Climate risk is the potential for negative financial and
operational impacts that organisations may experience
because of climate change. It has two elements:
Physical Risks: These are the risks arising from the
physical eects of climate change, such as extreme
weather events, sea-level rise, and changes in
temperature. They can lead to asset damage, supply
chain disruptions, and increased operational costs.
Transition Risks: These risks are associated with the
transition to a lower-carbon economy. They include
policy changes, technological advancements, and shifts
in market demand that could make existing business
models obsolete or increase costs for non-sustainable
practices.
Protector’s general exposure to climate risk, through
having only customers in the Nordic countries and the
United Kingdom, is somewhat limited. Furthermore, the
assets Protector insures are largely of the type that are
more resistant to extreme weather, such as larger oce or
municipal buildings in areas close to city centres constructed
from concrete and steel.
The company’s underwriting is based on analysis, data,
modern tools, on-site inspections, and loss prevention. Its
tools and methods take climate risk into account, for example
by assessing the risk of storms and floods on a per client and
location basis. In more vulnerable areas, such as the UK, we
use a highly analytical and comprehensive 8-step process to
carefully understand and manage the current climate risk.
Through this process, Protector will get a correct picture of
relevant climate risk and avoid the biggest risks.
The company also assists its customers with loss prevention.
Early warning and immediate measures are important
mitigating factors in the event of a disaster. If Protector can
give advice to customers before undesirable events occur,
the consequences of the events could be reduced.
Unexpected claims often lead to reviews of portfolio and
exposures. Lessons are applied in loss prevention and renewal
coverage, terms, and conditions.
Protector evaluates its portfolio’s climate risk on a quarterly
basis and take this into account through reinsurance. The
company employs recognized tools and methods such as
AIR and RMS in its climate risk evaluation. Its reinsurance
now covers an estimated 1-in-6,250-year event. In line with
Protector’s reinsurance policy, the maximum deductible
exposure is DKK 100 million, regardless of the type of event
that occurs.
In 2023, Protector licensed a new catastrophe modelling
tool from RMS. This tool is designed to assess and mitigate
risks associated with natural disasters, such as windstorms
and floods. Utilising advanced modelling techniques, data
analytics, and geospatial technology, it evaluates the potential
impact of these events on properties, infrastructure, and
communities. This new license will enable Protector to better
We focus on routines and processes for managing climate risk
We use the best datasets to understand climate risk. This allows us to reduce the physical and
economic consequences of climate change.
We focus on climate resilience in product development and pricing
We develop insurance products that take climate risk into account, incentivise our customers to
implement climate resilience measures and provide financial protection in the face of climate
change.
We focus on climate
resilience to counteract
the consequences of
climate change
We report on and leverage the EU’s taxonomy
We report in line with the EU’s taxonomy regulation and leverage it in promoting climate
resilience.
understand and manage its exposure to natural catastrophes
by providing insights into potential losses, thereby facilitating
improved risk pricing, underwriting, and strategic decision-
making. The license covers UK flood and windstorm risks as
well as Danish windstorm risks.
Risk assessments related to climate change are part of the
company’s risk management system. Assessments of potential
risk factors and impact on Protector’s operations are carried
out based on publications from the Intergovernmental Panel
on Climate Change (IPCC). This includes analysis of climate
change, future scenarios, assessments of risk factors and
potential impacts related to climate and climate change
conducted by the Task Force on Climate-Related Financial
Disclosures (TCFD), the United Nations Environment
Program Finance Initiative (UNEP FI) and EIOPA. A more
detailed description of the company’s risk assessments
related to climate change, including breaking climate risk
down into physical, transition and liability risk, can be found
in the company’s Report on Solvency and Financial Position
2023.
In 2023, the company updated its assessment of how climate
change influences risks over a 50-year perspective. In this
analysis, Protector focused on floods and windstorms to
try and forecast scaling factors for both perils in the future.
For floods, the company attempted to predict the shifts in
expected return periods across dierent climate zones, using
future rainfall predictions linked to global surface warming. In
the case of windstorms, the analysis considered the impact of
rising sea surface temperatures, a factor that typically results
in storms becoming more frequent and severe. However,
increased warming further north is expected to result in a
weakening of the temperature gradient across Northern and
Southern Europe, meaning that windstorm formation may
become less frequent. There is, of course, huge uncertainty
surrounding these forecasts, but it illustrates how Protector
works on its climate resilience.
Protector’s goal is to continue its profitable growth. To
support this goal, the company will continually improve its
underwriting. Through participation in the “Industry Board
risk and damage”, the board of the Norwegian Natural Perils
Pool and close cooperation with its reinsurance broker,
Protector has broad access to market trends, data, advice,
and knowledge that is relevant for managing climate risk.
TAXONOMY DISCLOSURE FOR INSURANCE ACTIVITIES
The EU’s taxonomy establishes a classification system defining
which economic activities have the potential to contribute
to the transition to an environmentally sustainable future, or
already do so. These activities are termed ‘taxonomy eligible’
and ‘taxonomy aligned,’ respectively.
These disclosures are based on Protector’s best understanding
of the requirements set out in the legislation and associated
guidance at the time of preparing the reporting. The company
will continue to follow the regulatory developments closely.
The company shall leverage the taxonomy to reduce both
its customers’ and its own climate risk. In determining if an
insurance product is eligible, the company uses the technical
screening criteria set out in annex 1 of commission delegated
regulation 2015/35.
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT102 103
Protector sees substantial potential to contribute to the
transition to an environmentally sustainable future.
The company’s exposure to sectors defined per the EU’s
Taxonomy regulation as constituting significant harm is
limited. Significant harm comprises economic activities
that do not comply with the taxonomy’s requirement for
sustainable activity.
CLIMATE RESILIENT PRODUCT DEVELOPMENT
A changing climate aects which cover, terms, conditions,
and pricing are right for Protector’s products. The company is
already seeing changes to what perils exist: causes of damage
such as hailstorms and forest fires are more prominent now
than before.
Protector reviews and adjusts its product oering on an
annual basis. This is based, among other things, on input from
brokers, customers, industry organisations, and claims data.
For general insurance this is related to en environmental
objective 1 – reduce and prevent GHG emissions and includes
production, storage, transport and further processing of
fossil fuels. Filtering on the insured’s NACE code, Protector’s
insurance revenue from these sectors constitutes approx.
0.15% of the total insurance revenue.
The result is that the company develops insurance products
that take climate risk into account, incentivise its customers
to implement climate resilience measures and provide
financial protection in the face of climate change. In 2024,
the company will strengthen its work on environmentally
sustainable products, and start reporting on taxonomy
alignment. This enables Protector to oer the products the
market needs and ensures its continued profitable growth.
Taxonomy disclosure for insurance activities
Economic activity Share of insurance revenue*
General insurance underwriting of taxonomy-aligned activities 0.00%
General insurance underwriting of taxonomy-eligible activities 86.9%
General insurance underwriting of non-taxonomy-aligned and non-taxonomy
eligible activities
13.1%
*See note 5 for details such as insurance revenue per segment
Do no significant harm (DNSH) disclosure
Sector Share of insurance revenue*
Mining of coal and lignite 0.00005%
Extraction of crude petroleum and gas 0.02798%
Transportation via pipeline 0.00243%
Wholesale of solid, liquid, and gaseous fuels and related products 0.12377%
Manufacturing of coke and refined petroleum products 0.00084%
*For the period from November 2022 to November 2023
CLIMATE EFFICIENT SOLUTIONS
The statistics above show that this is an area with potential for improvement. Note that there are dierences in building types
and risk profiles across the company’s markets, which accounts for some of the dierences above.
2023 statistics for property-related inspections
Country Customers inspected Buildings inspected Buildings with deviations
Share of buildings with
deviations
Norway 79 405 230 57%
Denmark 16 355 262 74%
Sweden 83 1158 474 41%
UK 128 1 693 448 26%
Total 306 3 611 1 414 39%
LOSS PREVENTION
The most eective climate measures for a non-life insurance
company are to prevent damage from occurring, and to
reduce the consequences if an adverse event should occur.
Loss prevention is therefore central to Protector and its
commitment to climate eciency.
The three main tenets of the company’s loss prevention
strategy are in-depth risk assessment, continuous
improvement and engagement, and timely warning and
remediation.
In-depth risk assessment involves inspections and evaluations
of both potential and existing customers to identify any risks
or deviations. This proactive approach ensures that risks are
understood, correctly priced, and deviations and other risk
mitigating measures are identified. The closing of deviations
and implementation of risk mitigating measures can lead to
price reductions.
In 2023, the company has continued its work with inspections
and identification of deviations.
Continuous improvement and engagement is an ongoing
process of enhancing both Protector’s and its customers’
loss prevention practices and maintaining active engagement
with its customers. This includes oering advice, courses,
guidelines, following up on previous reports, and conducting
audits to ensure that risks are consistently managed, and
mitigations are eectively implemented over time.
Protector develops its own and the market’s understanding
of loss prevention practices. Following larger incidents, the
company undertakes investigations to understand the causes
of loss, assess the eectiveness of the implemented loss
prevention strategies, and determine additional measures
to prevent future occurrences. The company moreover has
a history of contributing to new safety regulations through
industry associations.
An example of this tenet is the Risk Academy webinar series.
In these sessions, the company engages with customers and
brokers to discuss cost-eective mitigations for frequent
losses and emerging risks. The company witnessed a 150%
increase in attendance year-over-year.
Immediate measures through timely warning and
remediation can reduce the consequences of an undesirable
event. The company therefore gives advice on and provides
early warning, and remediation is key to ecient settlement
of claims. The latter is described more in-depth in the next
section.
The company believes that this focus on loss prevention sets
it apart from other insurance companies and adds significant
value to its customers. In 2024, together with its customers,
Protector will improve its eorts of preventing undesirable
events from occurring and reducing the consequences of
those that do occur.
We focus on loss prevention
We reduce our own and our customers' losses by extending the life of their assets.
We reduce
environmental footprint
through loss prevention
and effective claims
settlement
We focus on reducing the climate footprint in claims settlement
We work with our suppliers and customers to make our claim settlements, using residual values, reuse, material
and process choices, more circular.
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT104 105
47 624
500
33 812
1 110
8 685
1 050
2023 CLAIMS CARBON IN TONNES OF CO2E
M oto r Marine, Aviation and Transit Property
Health insurance (life) General liability Medical expense
Within claims handling, Protector has identified the greatest
potential for reduction in its climate footprint in motor and
property, and these segments will be our primary focus in our
ongoing sustainability eorts.
In these segments, the company works closely with its
suppliers and customers to:
Increase the proportion of repair, reuse, and recycling
when settling a claim.
Employ climate-friendly materials and processes.
Evaluate damage with the goal of identifying residual
values and potential climate measures.
Protector influences, through industry organisations such as
Finance Norway, industry standards to allow for more repairs
and reuse. This provides financial gain both for the customer
and for the company. In addition, in those cases where it is
dicult to sell damaged but usable items, Protector donates
those to charity.
Used parts and repairs of glass
Country
Share of parts that were
used (2023)
Target share used parts
(2025)
Share of glass repaired
(2023)
Target share of glass
repaired (2025)
DK 1.1% 1.5% 24.4% 33%
NO 1.4% 2% 28% 33%
SE 10.7% 12% 31% 33%
Motor
Protector recommends workshops for each geographical
area. Recommended workshops have incentives for
environmental and cost savings and can document
satisfactory operations in accordance with requirements and
quality standards Protector sets.
When selecting a workshop to recommend, factors
considered include whether it is independent or not, its
specialisation, cost, and the need to ensure sucient volume
for smaller workshops. Workshops specialising in certain
repairs, such as glass damage, tend to have a higher repair
rate.
The company’s key sustainability requirements to its
workshops are:
Repair where feasible.
If repairs are not feasible, use used parts where feasible.
Employ climate-friendly materials and processes.
The table above shows shares for used car parts and glass
repairs. The methodologies for calculating these shares vary
by country, making these figures not directly comparable.
Furthermore, the age of the vehicles in the portfolio aects
whether workshops can use used parts. Due to characteristics
of the company’s customer mix, the average age of vehicles
Protector insures is low.
A smart standard measure by the insurance industry is waiving
the deductible when the insured party opts for repairing
damaged glass instead of replacing it. This approach not
only decreases cost for both the insurance company and the
policyholder but also minimises the environmental footprint.
Protector is committed to advancing sustainability with its
handling of motor claims.
Property
The majority of Protector’s property claims relate to
buildings. The way these claims are handled is critical.
When a building is damaged, quickly initiating remediation
measures is key to limiting both cost and environmental
footprint. If there is escape of water, stop the leakage and
remove the humidity.
Providing its customers with excellent remediation services
is therefore strategic to the company, and it has in recent
years strengthened this capability through its partnership
with Polygon. Protector moreover monitors this supplier’s
performance through KPIs on waste management,
environmentally certified building materials, vehicle
emissions, and more.
With remediation well underway, it is time for restoration.
For restoration, Protector engages independent and skilled
claims appraisers for not only the appraisal but also to
ensure that repairs and reconstructions comply with current
requirements.
In 2024, Protector will strengthen its work for reduced
climate footprint in claims settlements. The company will
have more detailed and comparable sustainability targets and
implement these in all the markets it operates in. Moreover,
the company will use its climate accounting to prioritise
the measures with the greatest impact. Through product
development, loss prevention, claims handling expertise and
supplier management, Protector will achieve its goals.
REDUCED CLIMATE FOOTPRINT IN CLAIMS
SETTLEMENT
Protector handles over 184,000 claims annually. As shown
in this chapter’s introduction, claims represent most of
Protector’s greenhouse gas emissions.
How these claims are settled is one of the company’s biggest
opportunities for both sustainability and cost savings. The
company is committed to capitalizing on these opportunities.
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT106 107
RESPONSIBLE BUSINESS BEHAVIOUR
OUR OWN OPERATIONS
Protector shall contribute to society, support a great
corporate culture and avoid fines and penalties.
Corruption and anti-money laundering
Protector is a non-life insurance company and operates in
a business and geographical area where the corruption and
money laundering risks are assessed as low.
The company continually works to limit its corruption risk.
In 2023, the company’s ethical guidelines were updated
and signed by all employees. Protector’s ethical guidelines
state that the company has zero tolerance for corruption.
The company has guidelines for gifts and entertainment, and
employees of Protector shall not, on behalf of the company,
work on cases where they have personal interests, or where
it may be perceived by others that they have such interests.
All of Protector’s employees must complete mandatory anti-
corruption training.
The company’s eort to reduce the risk of corruption will
continue in 2024. The training material will be improved, and
the cross-border procurement unit will implement measures
increasing the transparency of the company’s largest
contracts.
Protector has a risk-based approach to money laundering and
terrorist financing. Each customer is classified using factors
such as type of product, customer, industry, evaluation of
coverage structure against customer characteristics, and
several other relevant factors. For customers that have been
classified as high-risk, Protector implements additional risk
reducing measures, bringing the risk down to acceptable
levels.
The company actively fights money laundering by closely
monitoring high-risk conditions and reporting any suspicions
to the relevant authority.
All of Protector’s employees must complete a mandatory
e-learning course on combatting money laundering and
terrorist financing. The company updated its training material
and associated guidelines in 2023.
Going forward, the company will keep implementing
measures ensuring that the risk of money laundering and
terrorist financing remains low.
Information security
Confidentiality, integrity, and availability of information
are fundamental to Protector’s IT strategy. Every year, the
importance of protecting information and information
systems from unauthorised access, use, disclosure,
modification, or destruction increases.
We focus on responsible business behaviour in our external relationships
We manage and report on business risk management and governance procedures related to customers, suppliers,
and other partners. We follow up on suppliers to ensure ethical procurement practises and ensure proper
protection of customer data and information security .to meet regulatory requirements and expectations from
stakeholders.
We have responsible
business behaviour at the
heart of our operations
We focus on responsible business behaviour in our own operations
We have zero tolerance for unethical business behaviour, including corruption, fraud, bribery, and money-
laundering in our operations. We ensure proper business risk management systems, governance procedures and
employee awareness and conduct.
We focus on being a responsible investor
We include ESG factors in our investment decisions, exercise active ownership and are transparent about our
portfolio. This meets regulatory requirements and expectations from our stakeholders.
Information Security is therefore important to Protector.
The company follows industry requirements as described in
the Norwegian ICT regulations, EIOPA and SoC2. Protector
is certified annually according to Cyber Essentials Plus in the
UK. In line with EIOPA recommendations, critical external
partners are also subject to tests.
Protector’s security team is responsible for the
implementation of the company’s security culture and
crisis planning. The company security policy is signed by all
employees. Security policies, procedures, and guidelines are
organised in a central repository on the company’s wiki.
To protect its data and systems, the company has
implemented various measures and policies to address each
aspect of Information Security:
To ensure confidentiality, Protector uses encryption,
authentication, authorisation, and access control
mechanisms to prevent unauthorised access to
its data and systems. The company also conducts
regular security awareness training for its employees
and contractors to educate them on how to handle
sensitive information and avoid phishing and social
engineering attacks.
To ensure integrity, the company performs regular
backups and audits to detect and recover from any
potential data loss.
To ensure availability, Protector uses redundancy, load
balancing, and disaster recovery plans to ensure that its
data and systems are always available and functional. The
company also monitors and tests its network
performance and security to identify and mitigate any
potential threats or vulnerabilities.
Protector provides security training for employees
(with a focus on frequent phishing training) and software
engineers (security by design).
The company regularly performs technical tests and
tests of its business continuity capabilities.
The company maintains high standards for infrastructure
security that include the use of advanced firewalls and
VPN for all external access.
Protector has not experienced any successful attacks during
2023.
Information security is vital for the company as it handles
sensitive and financial information. Protector is committed
to providing the highest level of information security to
its customers, partners, and stakeholders. The company
continuously reviews and improves its information security
policies and practices to ensure that it meets or exceeds the
industry standards and expectations.
Personal data
Protector processes personal data in accordance with
relevant data protection laws and regulations. Company
policy and guidelines for the processing of personal data
provide additional requirements for implementation
throughout the organization. Privacy and information
security are essential factors in securing the rights of the
individual. Protector’s privacy representative works closely
with the business areas and IT to meet the requirements of
the regulation for everyone’s security. The company has a
well-functioning deviation registration system to register
and handle any breaches of personal data security for both
customers and employees.
All employees must complete mandatory e-learning on the
company’s guidelines for the processing of personal data.
Environmental footprint
Protector limits the climate impact of its own operations.
The company’s oces in Norway and the UK are BREEAM
certified. All company oces have easy access to public
transport, limiting the need to commute by car. Protector
employs strict source separation of waste at all oces.
Moreover, the company has, through recent digitalisation,
permanently reduced its travel activities.
EXTERNAL RELATIONSHIPS
Protector requires its suppliers to comply with applicable
regulatory requirements and industry standards.
This process begins with a thorough review of prospective
suppliers before entering into any agreements, ideally
using tender submissions and supporting documentation.
Furthermore, suppliers must sign Protector’s Code of
Conduct, thereby confirming their adherence to the
stipulated requirements. The company maintains an ongoing
relationship with existing suppliers by conducting meetings,
obtaining necessary reports, performing quality audits,
carrying out inspections, and utilising various other evaluation
methods. See also the section on human and labour rights at
our suppliers.
Protector oers summer and part-time jobs to a large
number of students. This provides important early career
work experience. The company considers this to be part of
its social responsibility.
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT108 109
RESPONSIBLE INVESTMENTS
Protector seeks to achieve the best possible combination of
risk and return at the same time as the investments are made
in a responsible manner. Grappling with climate risk, the
company expects increased requirements, regulations, and
costs for activities that have a negative sustainability impact.
This view is reflected in our approach to investment.
Protector continued its eorts in this area through 2023.
The company published its first policy for responsible
investments. To increase awareness, the company rolled out
an e-learning course on sustainability to all employees during
the year, including a section on responsible investments.
Protector also commissioned a 3rd party evaluation of its
process and approach to responsible investments, which
will lay the groundwork for further process improvement.
Current initiatives include formalising our net zero by 2050
ambition, exploring the potential for allocating a share of
the portfolio to assets with stricter ESG requirements (e.g.
impact investment), and increasing the number of active
ownership dialogues.
Protector shall not invest in companies that are responsible
for or contribute to serious or systematic violations of human
rights, that have a major negative impact on the environment
or that are involved in corruption. To ensure that the
investment universe contains companies that meet generally
accepted ethical guidelines, Norges Bank’s exclusion list is
applied.
Protector has a ‘bottom-up’ analysis approach where
company-specific factors such as competitive position and
valuation are the starting point. Factors related to ESG are
integrated in the investment decisions.
The Investment Director has overall responsibility for the
integration of ESG in the investment processes in Protector.
Analysts and portfolio managers are responsible on a day-
to-day basis for implementing assessment of ESG factors in
company analysis and investment strategies.
Overall, Protector wants to take part in sustainable value
creation together with its investees. To achieve this, the
company focuses on the following key themes in its work
related to ESG:
Zero emissions by 2050 – ambitions and contributions.
o Focusing on investees with high levels of carbon
emissions in the portfolio
Equality, diversity, and inclusion.
o Everyone should be entitled to the same rights,
duties, and opportunities regardless of a person’s
characteristics.
Good corporate governance.
o Boards must act in the best interest of the
shareholders.
o Board members must also be able to contribute
perspectives and knowledge to maximise long-term
value creation.
o Compensation of management and the board
must be reasonable and not at the expense of the
shareholders.
It is important that profitability and sustainability go hand in
hand. In cases where profitability is temporarily pressured due
to necessary sustainability measures, Protector encourages
the companies to share the cost with their value chain over
time, or to develop new ways of working to restore historical
profitability.
The company compares investees in areas related to the key
themes. In cases where there are major dierences, investee
management will first be encouraged to move in the right
direction. If this is not sucient, a more formal dialogue
will be initiated which may lead to exercise of ownership or
exiting the investment.
Protector is often a major shareholder or lender. This gives
opportunities for exercise of ownership. The exercise of
ownership is based on an assessment of how it can have the
greatest impact. In some cases, it may be better to retain an
ownership position and exert influence rather than exiting
the investment.
Examples of active ownership:
Ongoing contact with management through investor
meetings.
o In some cases, there is also engagement on board
level.
Promoting best practices from other companies in the
same industry.
Voting and proposals for general assemblies.
Reviewing and giving input on bond and loan terms.
Protector seeks to collaborate with other investors to
influence companies in matters related to corporate
governance and sustainability.
As a starting point, Protector will not invest in companies
that have a history of poor corporate governance. Protector
contributes to improving governance by participating
in election committees where possible. Historically, the
company has been active in changing the board composition
of several investees to increase competence and value
creation.
In 2023, Protector has been represented on the election
committees of many investees where the company has a
large share of ownership. Examples of this include KnowIT,
eWork, Projektengagemang, Elanders, B3, and Dustin.
Through 2023 Protector has improved its understanding
and calculations of the carbon intensity of its investment
portfolio. Stamdata is now the company’s provider of ESG
data and comparative figures for 2022 have been recalculated
with this new data set.
It is worth noting that Protector uses external managers to a
small extent. In the table below only bond funds are externally
managed and represent approximately 13% of AUM.
2022 2023
Unit
Bond founds
WACI
102,9 267
tCO2e/MEUR
Owned emissions
1
3 232 12 578
tCO2e
Data cover
60% 60%
Share of analysed assets
6% 13%
Equities
WACI
22.6 13.0
tCO2e/MEUR
Owned emissions
2
3 895 3 414
tCO2e
Data
77% 86%
Estimates
3
21% 11%
Data cover
99% 97%
Share of analysed assets
19% 16%
Corporate bonds
4
WACI
51 46
tCO2e/MEUR
Owned emissions
2
23 096 23 952
tCO2e
Data
74% 71%
Estimates
3
22% 26%
Data cover
97% 97%
Share of analysed assets
58% 47%
Total
WACI
5
58 64
tCO2e/MEUR
Owned emissions
1,2,6
30 223 40 124
tCO2e
Data cover
78% 69%
WACI = weighted average carbon intensity, based on Scope 1 + Scope 2
Analysed assets exclude cash and derivatives
1) Funds representing 16.5% of total bond fund investments in 2023 scaled to 100%, remainder not scaled
2) Data + estimates for own holdings scaled to 100%, Scope 1 + Scope 2
3) Estimates based on industry avarage, delivered by Stamdata
4) Excluding government and municipal bonds, no investments in government bonds pr. 31.12.23
5) Weighted average based on data coverage, i.e. not including assets without data/estimates
6) Own bond portfolio scaled to 100% applying corporate bond footprint to municipal bonds.
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT110 111
For internally managed equities and corporate bonds,
there was a reduction in carbon intensity (WACI) and
owned emissions YoY, resulting in approximately 15% lower
owned emissions per invested amount. The carbon intensity
was already at a low level last year, reflecting our limited
allocation to oil & gas and other high-intensity industries
such as shipping. Being ‘underweight’ in such industries is
intentional, as the company views these as having a high level
of transition risk.
As for data coverage of the total portfolio, the share of
municipal bonds has increased YoY. This change is the
main reason for the decrease in data coverage as there
are currently no data available for these bonds. Stamdata
is developing a methodology for estimating emissions
for municipalities, which hopefully can be included in the
upcoming 2024 reporting.
Where Protector is exposed to companies with a high
carbon intensity, the companies must have a clear plan to
reduce emissions. If this does not exist, Protector can still
invest, but will then influence the companies to put such a
plan in place. Of the top 10 contributors to total emissions,
representing the vast majority of owned emissions, 9/10 have
carbon reduction targets in place. The company intends to
encourage the remaining company to put such targets in
place in 2024.
A large share of owned emissions stems from a single
company – Yara. This company has set carbon reduction
targets across scopes 1, 2, and 3 in line with the Paris
Agreement, and is executing on its plan to remove fossil fuels
from the production of fertilizers.
In order to optimise carbon intensity, Protector could sell
these bonds, which, when considering market value, do not
have a large weight in the portfolio. However, the company
believes that supporting such companies in their transition
makes more sense than withholding capital and increasing
their financing costs.
Preliminary assessments indicate that Protector has far lower
carbon intensity in its investment portfolio than its peers.
The assessments also indicate that the internally managed
bond portfolio has a carbon intensity which is significantly
lower compared to the bond funds in which the company is
invested.
Protector will seek to be the best among comparable
insurance companies in terms of the investment portfolio’s
carbon intensity.
TAXONOMY DISCLOSURE FOR INVESTMENTS
Information to be disclosed by undertakings subject to
Articles 19a or 29a of Directive 2013/34/EU concerning
environmentally sustainable economic activities.
The proportion of the insurance or reinsurance undertaking’s investments that are directed at funding, or are associated
with, Taxonomy-aligned in relation to total investments [monetary amounts in MNOK]
The weighted average value of all the investments of insurance
or reinsurance undertakings that are directed at funding, or are
associated with Taxonomy-aligned economic activities relative to
the value of total assets covered by the KPI, with following weights
for investments in undertakings per below:
The weighted average value of all the investments of insurance
or reinsurance undertakings that are directed at funding, or are
associated with Taxonomy-aligned economic activities, with following
weights for investments in undertakings per below:
Turnover-based:
2.1%
Turnover-based:
387
Capital expenditures-based:
1.8%
Capital expenditures-based:
344
The percentage of assets covered by the KPI relative to total
investments of insurance or reinsurance undertakings (total AuM).
Excluding investments in sovereign entities.
The monetary value of assets covered by the KPI. Excluding
investments in sovereign entities.
Coverage ratio:
100%
Coverage:
18 683
Additional, complementary disclosures: breakdown of denominator of the KPI
The percentage of derivatives relative to total assets
covered by the KPI.
The value in monetary amounts of
derivatives.
0.2% 32
The proportion of exposures to financial and non-financial
undertakings not subject to Articles 19a and 29a of Directive
2013/34/EU over total assets covered by the KPI:
Value of exposures to financial and non-financial undertakings not
subject to Articles 19a and 29a of Directive 2013/34/EU:
For non financial undertakings:
34%
For non financial undertakings:
6 358
For financial undertakings:
16%
For financial undertakings:
3 041
The proportion of exposures to financial and non-financial
undertakings from non-EU countries not subject to Articles 19a
and 29a of Directive 2013/34/EU over total assets covered by the
KPI:
Value of exposures to financial and non-financial undertakings from
non-EU countries not subject to Articles 19a and 29a of Directive
2013/34/EU:
For non financial undertakings:
29%
For non financial undertakings:
5 495
For financial undertakings:
16%
For financial undertakings:
3 004
The proportion of exposures to financial and non-financial
undertakings subject to Articles 19a and 29a of Directive 2013/34/
EU over total assets covered by the KPI:
Value of exposures to financial and non-financial undertakings subject
to Articles 19a and 29a of Directive 2013/34/EU:
For non financial undertakings:
24%
For non financial undertakings:
4 458
For financial undertakings:
10%
For financial undertakings:
1 877
The proportion of exposures to other counterparties and assets
over total assets covered by the KPI:
Value of exposures to other counterparties and assets:
0% 0
The proportion of the insurance or reinsurance undertaking’s
investments other than investments held in respect of life insurance
contracts where the investment risk is borne by the policy holders,
that are directed at funding, or are associated with, Taxonomy-
aligned economic activities:
Value of insurance or reinsurance undertaking’s investments other
than investments held in respect of life insurance contracts where
the investment risk is borne by the policy holders, that are directed
at funding, or are associated with, Taxonomy-aligned economic
activities:
0% 0
The value of all the investments that are funding economic
activities that are not Taxonomy-eligible relative to the value of
total assets covered by the KPI:
Value of all the investments that are funding economic activities that
are not Taxonomy-eligible:
Turnover-based:
16%
Turnover-based:
3 072
Capital expenditures-based:
13%
Capital expenditures-based:
2 405
The value of all the investments that are funding Taxonomy-eligible
economic activities, but not Taxonomy-aligned relative to the value
of total assets covered by the KPI:
Value of all the investments that are funding Taxonomy-eligible
economic activities, but not Taxonomy-aligned:
Turnover-based:
3%
Turnover-based:
542
Capital expenditures-based:
6%
Capital expenditures-based:
1 078
Continued on next page.
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT112 113
The majority of AUM is managed by the company, while
a minor portion is invested in bond funds. As of 31.12.23
Protector did not own any government bonds. Derivatives
include equity options, currency swaps, and interest rate
swaps.
Collecting the required data is dicult, as companies are not
yet reporting all the figures which go into the assessment.
As an example, financial undertakings will start reporting
aligned assets / green asset ratio with their 2023-reporting.
Protector’s data provider is not yet capable of delivering
all the information required to segment assets properly in
NFRD/non-NFRD and an internal assessment has therefore
been performed based on public information. As for the
taxonomy data, only reported figures are used.
No fund managers (representing 13% of total AUM) were able
to provide the granularity required to include these assets in
the tables above, therefore these assets have been omitted
from the numerator.
Timing has also been an issue as the company’s annual report
is in many cases prepared far ahead of the annual reports of
investees and ahead of fund manager reporting.
NUCLEAR AND GAS TAXONOMY DISCLOSURES
Protector has screened the internal largest holdings
representing over 70% of AUM for disclosures related to
the Complementary Climate Delegated Act, which includes
activities related to the nuclear and gas sectors. None of
the largest holdings have disclosed information about such
activities and the company sees it as unlikely that the amount
will be material once the eligible companies start reporting
in the future. The assessment will be updated next year with
better data quality.
The only company identified with disclosures related to
the Complementary Delegated Act in the latest reporting
year available was a Swedish energy company, representing
0.14% of AUM, not ranking among the largest holdings.
The conclusion is that such exposures, based on available
reporting, are immaterial.
Additional, complementary disclosures: breakdown of denominator of the KPI
The proportion of Taxonomy-aligned exposures to financial and non-
financial undertakings subject to Articles 19a and 29a of Directive
2013/34/EU over total assets covered by the KPI:
Value of Taxonomy-aligned exposures to financial and non-financial
undertakings subject to Articles 19a and 29a of Directive 2013/34/
EU:
Non-financial undertakings - turnover based
2%
Non-financial undertakings - turnover
based
387
Non-financial undertakings - capital expenditures based
2%
Non-financial undertakings - capital
expenditures based
344
Financial undertakings - turnover based
0%
Financial undertakings - turnover based
0
Financial undertakings - capital expenditures based
0%
Financial undertakings - capital
expenditures based
0
The proportion of the insurance or reinsurance undertaking’s
investments other than investments held in respect of life insurance
contracts where the investment risk is borne by the policy holders,
that are directed at funding, or are associated with, Taxonomy-
aligned:
Value of insurance or reinsurance undertaking’s investments other
than investments held in respect of life insurance contracts where
the investment risk is borne by the policy holders, that are directed
at funding, or are associated with, Taxonomy-aligned:
Turnover-based:
0%
Turnover-based:
0
Capital expenditures-based:
0%
Capital expenditures-based:
0
The proportion of exposures to financial and non-financial
undertakings subject to Articles 19a and 29a of Directive 2013/34/
EU over total assets covered by the KPI:
Value of Taxonomy-aligned exposures to other counterparties and
assets over total assets covered by the KPI:
Turnover-based:
0%
Turnover-based:
0
Capital expenditures-based:
0%
Capital expenditures-based:
0
A breakdown of the numerator of the KPI per environmental objective has not been done due to lack of data.
Protector GHG Inventory Report
APPENDIX
GHG Inventory Report Protector Forsikring ASA
This report is made per the GHG Protocol Corporate Standard and the Scope 3 Standard
requirements. The report includes scope 1, scope 2, and material scope 3 emissions. This covers all
material value chain emissions for the company.
Descriptive information
Descriptive information
Company response
Company name Protector Forsikring ASA
Description of the company
Protector offers P&C insurance to large and
medium-sized companies as well as to the
public sector in Norway, Sweden, Denmark,
Finland and the UK
Chosen consolidation approach (equity share,
operational control or financial control)
Equity share
Description of the businesses and operations included
in the company’s organizational boundary
P&C insurance underwriting and claims
handling in Norway, S
weden, Denmark,
Finland and the UK
The reporting period covered 1.1.2023 - 31.12.2023
A list of scope 3 activities included in the report
Category 1: Purchased goods and services
Category 5: Waste generated in operations
Category 6: Business travel
Category 7: Employee commuting
Category 11: Use of sold products
Category 15: Investments
A list of scope 1, scope 2, and scope 3 activities
excluded from the report with justification for their
exclusion
Rest of the Scope 3 cat
egories have been
excluded from the report because they are
not considered material for a P&C insurance
company. Use of agents/brokers potentially
could be a material scope 3 for later
reporting. In category 15 (Investments)
Equities, Bond Funds, and Corporate Bonds
are included. Municipal and governmental
bonds are not included due to lack of
supplier data.
[1]
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT114 115
The year chosen as base year and rationale for
choosing the base year
Year 2022, as it was the first year when a full
GHG inventory was prepared.
Once a base year has been established, the chosen
base year emissions recalculation policy. If base year
emissions have been recalculated, the context for any
significant emissions changes that triggered the
recalculation.
Scope 3 Category 6 & 11: Base year is
recalculated with improved emission factors
as used in 2023
Scope 3 Categ
ory 15: Investments have
been recalculated for the base year due to
improved data availability.
Base years equivalent emissions to 2023 are
enclosed inside () in the following table
Greenhouse gas emissions data
Scopes and categories
2022
tCO2e
2023
tCO2e
Scope 1: Direct emissions from owned/controlled operations 1.43 0.0
Scope 2: Indirect emissions from the use of purchased
electricity, steam, heating, and cooling
167.13 142.64
Upstream scope 3 emissions
Category 1: Purchased goods and services 388.21 862.56
Category 2: Capital goods - -
Category 3: Fuel- and energy-related activities (not included in
scope 1 or scope 2)
- -
Category 4: Upstream transportation and distribution - -
Category 5: Waste generated in operat
ions 1.42 1.75
Category 6: Business travel 205.2 (1 054.14) 833.10
Category 7: Employee commuting 208.96 275.74
Category 8: Upstream leased assets -
Downstream scope 3 emissions
Category 9: Downstream transportation and distribution - -
Category 10: Processing of sold products - -
Category 11: Use of sold products 55 417 (65 082) 92 785.00
Category 12: End-of-life treatment of sold products - -
Category 13: Downstream leased assets - -
Category 14: Franchises - -
Category
15: Investments 58 920 (30 223) 40 124.00
[2]
Description of methodologies and data used
Scope
Methodologies used to calculate or measure emissions, providing a reference or link to
any calculation tools used
Scope 1 No company-owned sources of emissions.
Scope 2
Market-based calculation of indirect emissions from the purchase of electricity and district
heating / cooling, based on kWh from each building and the chosen energy mix.
Scope and category
Description of the
types and sources
of data used to
calculate emissions
Description of
the data quality
of reported
emissions
Description of the
methodologies,
allocation methods,
and assumptions used
to calculate emissions
Percentage of
emissions calculated
using data obtained
from suppliers or
other value chain
partners
Upstream scope 3 emissions
Category 1: Purchased goods and
services
IT equipment and
cloud services, based
on data from
Protector and service
providers
Accurate spend
data and
emission factors
Spend-based calculation
with emission factors
from service providers
100%
Category 2: Capital goods - - - -
Category 3: Fuel- and energy-related
activities (not included in scope 1 or
scope 2)
- - - -
Category 4: Upstream transportation
and distribution
- - - -
Category 5: Waste generated in
operations
Waste g
enerated per
employee, based on
employee data from
Average waste
generation per
employee in the
Activity data (nr of
employees at Protector)
and average emission
0%
[3]
Protector and
industry averages
insurance
industry
factors derived from
insurance industry’s
sustainability reports
Category 6: Business travel
Air travel,
accommodation, and
business travel with
own vehicle, based
on spend and activity
data from Protector
Medium quality
data for air travel
and accommo-
dation. Accurate
activity data for
own vehicle and
taxi usage.
Estimated no of flights
and hotel nights in
Northern Europe using
spend based activity
data. Using t
he
industry’s average
emissions per flight and
hotel nights. Accurate
activity data for own
vehicle usage in km and
average tailpipe
emissions
0%
Category 7: Employee commuting
Commuting with own
vehicle and with
public transit, based
on activity data from
Protector
Accurate activity
data and average
emission factors
Accurate activity data
(km) for both own
vehicle and public
transit usage. Average
tailpipe and public
transit emission factors
0%
Category 8: Upstream
leased assets - - - -
[4]
2023 PROTECTOR FORSIKRING ANNUAL REPORT 2023 PROTECTOR FORSIKRING ANNUAL REPORT116 117
Description of scope 3 methodologies and data used (continued)
Scope and category
Description of the
types and sources
of data used to
calculate emissions
Description of
the data quality
of reported
emissions
Description of the
methodologies,
allocation methods,
and assumptions used
to calculate emissions
Percentage of
emissions calculated
using data obtained
from suppliers or
other value chain
partners
Downstream scope 3 emissions
Category 9: Downstream
transportation and distribution
-
-
-
-
Category 10: Processing of sold
products
-
-
-
-
Category 11: Use of sold products
Indirect emissions
that stem from
claims settlements
when repairing or
replacing insured
assets, based on
claims data from
Protector and
emission factors from
vehicle manu-
facturers and
average intensity
factors for property
and liability claims
Accurate claims
data from
Protector and
emission factors
from vehicle
manufacturers
for motor claims.
Average
emission
intensity factors
for other LoB:s.
For motor claims,
emission calculation is
based on all claims
from 2023 (paid,
reserved, and IBNR).
For other LoB:s,
emission calculation is
based on eligible
claims volume
multiplied with LoB
specific industry
emission factors
derived from
spend-based datasets.
51%
Category 12: End-of-life treatment
of sold products
-
-
-
-
[5]
Category 13: Downstream leased
assets
-
-
-
-
Category 14: Franchises -
-
-
-
Category 15: Investments
Indirect emissions
from asset al location
in stocks and bonds,
based on data from
Protector and
Bloomberg
Accurate
investment data
from Protector
and Scope 1 and
2 emission data
from investment
objects
Scope 1 and 2
emissions of the
objects that Protector
invest in are allocated
by ownership, and
summarized over all
investments according
to the Scope 3.15.A
instruction of PCAF and
GHG Protocol
100%
[6]
PROTECTOR FORSIKRING ASA
Støperigata 2
PB 1351 Vika, 0113 Oslo
Tlf.: 24 13 17 00
info@protectorforsikring.no
www.protectorforsikring.no