Oslo, August 30, 2021.
Questback Group AS delivered growth in new sales ARR and enhanced results in customer expansion. Highlights from the quarter include:
• Growth in quarterly invoiced new ARR from new customers of +8% vs same period last year.
• Growth in quarterly invoiced new ARR from existing customers of +216% vs same period last year.
• Y/Y total ARR growth of -2% vs -12% last year.
• Y/Y ARR growth Core business (i.e., excluding revenue related to reseller and brokerage agreements), of -1% vs -7% last year.
CEO Saeid Mirzaie comments,
“Q2 was a quarter of high activity and Questback took significant steps forward in execution of our plan for profitable growth. Looking at our ability to generate new recurring revenue from both new and existing customers, we achieved 68% growth in Q2 compared to the same period last year. This gives us confidence in the strength of our offering, our go-to-market approach as well as the big market potential. Our development of total ARR per end of second quarter was -4% which is a significant improvement compared to the same period last year (-13%).
With a renewed focus on the Questback Essentials product, a new customer acquisition team has been established and several new talents have been recruited to the Nordic offices over the quarter.
Our commitment to adding value for our customers through innovative solutions is stronger than ever. We know that it is not enough to only collect data and convert it to insights, you also need to act on it. Hence, from our product release in Q2, we are especially proud over our enhanced closed loop feedback capabilities, making working with feedback data both easier and more efficient."
For further queries, please contact:
Saeid Mirzaie
Chief Executive Officer
Ph. +46 733414407
Email: saeid.mirzaie@questback.com
John Edminson
CFO, Investor relations
Ph. +47 952 16162
Email: investor@questback.com
About Questback
Questback is a leading platform for conducting Employee and Customer Experience projects. The company was founded in Oslo in 2000 and today has customers all around the world. With an ambition to fuel curious organisations with customer and employee insights, Questback has helped thousands of organisations make smarter decisions through the power of its easy to use platform. Learn more at Questback.com