Oslo, Norway, January 24, 2023
Questback offers a leading SaaS solution for collecting, analyzing and acting on customer and employee feedback. Our goal is to make companies and organisations smarter by providing the insights they need for better decision making.
Key highlights in the trading update include:
• Year-over-year ARR growth per end of Q4 2022 of +16%, up from +1% per end of Q4 2021.
• Expansion Sales (sales to Existing Customers) LTM per end of Q4 was 16.6 mNOK, an increase of 53% year-over-year. We ended the quarter at 4.8 mNOK, a growth of 2% vs the same period the previous year.
• Total New ARR (new ARR to new customers plus new ARR to existing customers) LTM per end of Q4 was 20.7 mNOK, an increase of 48% year-over-year, and for the quarter it ended at 6.6 mNOK, a growth of 10% compared to the same period the previous year.
• Net Retention Rate, reflecting our ability to both retain and grow existing customer base ended at 101% for the LTM per end of Q4, and 97% in Q4 (96%).
Questback Group CEO, Saeid Mirzaie comments;
“In the last quarter of the year, we remained focused throughout and strongly crossed over the 2022 finishing line. The team delivered its 10th consecutive quarter with higher year-over-year Annual Recurring Revenue (ARR) growth. We achieved a Net Retention Rate (NRR) of 100% for the first time ever in the first quarter of the year and succeeded in achieving a NRR of 101% for the whole year. Our team today is the strongest it has ever been, as we are entering an exciting new year for the company. Notwithstanding the macro headwinds, we are looking forward to continuing our newly-started growth journey – scalable and profitable.
Last but not least, I cannot express enough how grateful I am to the team for their relentless hard work and dedication, and to all our valued customers for your unwavering trust and support”.
The full trading update is attached, and available at https://www.questback.com/ir/
Note: All numbers are calculated using constant currency exchange rates based on the average rates of the FY 2021 to exclude any effects of currency exchange rate fluctuations, and they are excluding sales and revenue from reseller and brokerage agreements.
Questback is a leading provider of SaaS solutions for employee and customer feedback. The company was founded in 2000 and was listed in August 2021 on the Euronext Growth exchange in Oslo. Find out more about Questback at Questback.com.
For further queries, please contact:
Saeid Mirzaie
Chief Executive Officer
Ph. +46 733 414407
Email: saeid.mirzaie@questback.com
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