5967007LIEEXZXIJ9474 2023-01-01 2023-12-31 5967007LIEEXZXIJ9474 2023-12-31 5967007LIEEXZXIJ9474 2022-12-31 5967007LIEEXZXIJ9474 2022-01-01 2022-12-31 5967007LIEEXZXIJ9474 2021-12-31 5967007LIEEXZXIJ9474 2021-12-31 ifrs-full:IssuedCapitalMember 5967007LIEEXZXIJ9474 2022-01-01 2022-12-31 ifrs-full:IssuedCapitalMember 5967007LIEEXZXIJ9474 2022-12-31 ifrs-full:IssuedCapitalMember 5967007LIEEXZXIJ9474 2021-12-31 ifrs-full:SharePremiumMember 5967007LIEEXZXIJ9474 2022-01-01 2022-12-31 ifrs-full:SharePremiumMember 5967007LIEEXZXIJ9474 2022-12-31 ifrs-full:SharePremiumMember 5967007LIEEXZXIJ9474 2021-12-31 ifrs-full:OtherReservesMember 5967007LIEEXZXIJ9474 2022-01-01 2022-12-31 ifrs-full:OtherReservesMember 5967007LIEEXZXIJ9474 2022-12-31 ifrs-full:OtherReservesMember 5967007LIEEXZXIJ9474 2021-12-31 ifrs-full:ReserveOfExchangeDifferencesOnTranslationMember 5967007LIEEXZXIJ9474 2022-01-01 2022-12-31 ifrs-full:ReserveOfExchangeDifferencesOnTranslationMember 5967007LIEEXZXIJ9474 2022-12-31 ifrs-full:ReserveOfExchangeDifferencesOnTranslationMember 5967007LIEEXZXIJ9474 2021-12-31 ifrs-full:EquityAttributableToOwnersOfParentMember 5967007LIEEXZXIJ9474 2022-01-01 2022-12-31 ifrs-full:EquityAttributableToOwnersOfParentMember 5967007LIEEXZXIJ9474 2022-12-31 ifrs-full:EquityAttributableToOwnersOfParentMember 5967007LIEEXZXIJ9474 2021-12-31 ifrs-full:NoncontrollingInterestsMember 5967007LIEEXZXIJ9474 2022-01-01 2022-12-31 ifrs-full:NoncontrollingInterestsMember 5967007LIEEXZXIJ9474 2022-12-31 ifrs-full:NoncontrollingInterestsMember 5967007LIEEXZXIJ9474 2023-01-01 2023-12-31 ifrs-full:IssuedCapitalMember 5967007LIEEXZXIJ9474 2023-12-31 ifrs-full:IssuedCapitalMember 5967007LIEEXZXIJ9474 2023-01-01 2023-12-31 ifrs-full:SharePremiumMember 5967007LIEEXZXIJ9474 2023-12-31 ifrs-full:SharePremiumMember 5967007LIEEXZXIJ9474 2023-01-01 2023-12-31 ifrs-full:OtherReservesMember 5967007LIEEXZXIJ9474 2023-12-31 ifrs-full:OtherReservesMember 5967007LIEEXZXIJ9474 2023-01-01 2023-12-31 ifrs-full:ReserveOfExchangeDifferencesOnTranslationMember 5967007LIEEXZXIJ9474 2023-12-31 ifrs-full:ReserveOfExchangeDifferencesOnTranslationMember 5967007LIEEXZXIJ9474 2023-01-01 2023-12-31 ifrs-full:EquityAttributableToOwnersOfParentMember 5967007LIEEXZXIJ9474 2023-12-31 ifrs-full:EquityAttributableToOwnersOfParentMember 5967007LIEEXZXIJ9474 2023-01-01 2023-12-31 ifrs-full:NoncontrollingInterestsMember 5967007LIEEXZXIJ9474 2023-12-31 ifrs-full:NoncontrollingInterestsMember 5967007LIEEXZXIJ9474 2023-01-01 2023-12-31 ifrs-full:OtherEquityInterestMember iso4217:NOK iso4217:NOK xbrli:shares
 
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Contents
Techstep at a glance
5
Letter from the CEO
7
Financial highlights
10
Board of Directors Report
11
Executive Management
22
Board of Directors
24
Sustainability
26
Corporate governance report
48
Consolidated financial statements
57
Notes to the financial statements
63
Techstep ASA financial statements
117
Techstep ASA Notes to the financial statements
122
Alternative performance measures
135
Responsibility statement
140
Auditor’s Report
141
Note: Greenhouse Gas reporting
145
Auditor statement Carbon Footprint Report
149
GRI Index
152
 
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Techstep at a glance
Techstep is a leading mobile technology specialist serving more than
2,100 customers in Scandinavia and parts of Europe led from Poland.
 
By combining mobile devices with software and expertise, we enable
organisations to perform smarter, securely and sustainably. Our goal is to
become the leading mobile technology company in Europe.
We provide a full suite of managed mobility services, offering all the
essential components necessary for organisations to effectively leverage
mobile technology. Equally important, we have strategic partnerships with
leading mobile devices manufacturers and mobile technology software
providers. Our team of experts help customers with designing,
implementing, and managing their mobile device infrastructure, ensuring
seamless integration and optimal performance.
Based on Techstep’s unique mix of competence and partnerships, our
customers count on us for professional insight on how to do more with
mobile technology.
 
This is why Gartner has recognized Techstep as a
challenger in the global quadrant for Managed Mobility Services.
 
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Dear shareholders, customers, partners, and colleagues,
I
 
joined
 
Techstep last
 
November
 
in
 
an advisory
 
role, closely
 
engaging with
 
the
management,
 
the
 
board
 
and
 
the
 
organisation.
 
I
 
immediately
 
felt
 
a
 
strong
connection
 
to
 
the
 
company,
 
and
 
I
 
was,
 
and
 
still
 
are,
 
highly
 
impressed
 
by
Techstep’s
 
unique
 
expertise
 
and
 
burning
 
passion
 
for
 
technology
 
and
 
its
customers. In January I was appointed as the new CEO, and I would like to thank
the Board and the organisation for the trust.
As
 
we
 
reflect
 
on
 
the
 
past
 
year,
 
we
 
acknowledge
 
that
 
2023
 
was
 
yet
 
another
transformative
 
year
 
for
 
Techstep,
 
not
 
unfolding
 
as
 
anticipated.
 
Despite
 
the
challenges,
 
our
 
unwavering
 
commitment
 
to
 
excellence
 
has
 
propelled
 
us
forward.
A strong leap towards profitability
Despite
 
unforeseen
 
market
 
dynamics,
 
we
achieved
 
a
 
remarkable
 
milestone:
 
a
substantial improvement in our EBITA adjusted
result.
 
Throughout
 
the
 
year,
 
we
 
diligently
transitioned customers to
 
a recurring
 
revenue
model
 
and
 
steadily
 
improved
 
our
 
net
 
gross
profit.
 
Our
 
relentless
 
focus
 
on
 
operational
efficiency,
 
innovation,
 
and
 
cost
 
optimisation
has
 
put
 
us
 
in
 
a
 
stronger
 
position
 
to
 
achieve
profitable and sustainable growth.
 
Moving
 
towards
 
scalability
 
and
customer/partner-centricity
Our
 
product
 
portfolio
 
underwent
 
a
 
deliberate
shift.
 
We
 
centred
 
around
 
highly
 
scalable
solutions,
 
emphasising
 
innovation,
 
scalability,
and
 
long-term
 
value.
 
These
 
solutions
empower
 
us
 
to
 
meet
 
market
 
demands
efficiently
 
while
 
maintaining
 
our
 
commitment
to quality.
A
 
pivotal
 
moment
 
arrived
 
when
 
we
transitioned from
 
a product-centric mindset
 
to
a
 
customer/partner-first
 
strategy.
 
By
 
deeply
understanding our customers’ needs, we forge
lasting
 
relationships,
 
secure
 
strategic
partnerships, and unlock new growth avenues.
 
As
 
the
 
mobile
 
technology
 
landscape
 
grows
increasingly
 
complex,
 
our
 
managed
 
mobility
services
 
and
 
Lifecycle
 
offering
 
resonate
 
well
with evolving customer requirements.
 
Revitalised commercial strategy
and strengthened indirect
channels
In response to evolving market demands,
 
we embarked on
 
a strategic change
 
at the end
of
 
2023.
 
Our
 
revamped
 
Go-To-Market
 
(GTM)
strategy emphasises
 
agility, adaptability,
 
and
customer
 
engagement.
 
Focus
 
going
 
forward
includes
 
developing
 
our
 
people
 
to
 
ensure
 
we
have
 
the
 
best
 
mobile
 
tech
 
expertise
 
in
 
the
market and know-how on how to
 
create value
for
 
our
 
customers.
 
Simultaneously,
 
we
 
have
fortified
 
our
 
indirect
 
business
 
model.
 
By
cultivating
 
deeper
 
partnerships
 
with
 
mobile
service
 
providers,
 
distributors,
 
and
 
other
complimentary channel
 
partners, we can
 
bring
standardised solutions
 
to the
 
market at
 
scale.
At the
 
same
 
time,
 
our products
 
and
 
solutions
empower
 
our
 
partners
 
to
 
enhance
 
customer
 
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Annual report 2023
9
mobility
 
across
 
a
 
broader
 
segment
 
of
 
the
value chain. As a result, we recently formalised
strategic
 
partnership
 
agreements
 
with
devicenow and
 
Consafe Logistics,
 
and we
 
are
actively
 
exploring
 
other
 
significant
partnerships and collaboration opportunities.
Optimising
 
and
 
right-sizsng
 
our
organisation
Efficiency
 
remains
 
at
 
the
 
core
 
of
 
our
operations.
 
Throughout
 
2023,
 
we
 
diligently
optimised
 
processes
 
and
 
streamlined
workflows
 
under
 
a
 
unified
 
management
system,
 
which
 
was
 
successfully
 
validated
 
by
ISO
 
certifications.
 
The
 
right-sizing
 
efforts
 
and
changes
 
in
 
executive
 
management
 
have
though
 
challenged
 
the
 
organisation.
 
Yet,
 
we
need to
 
continue to optimise
 
the organisation
and
 
reduce
 
costs
 
to
 
turn
 
the
 
company
profitable. By aligning
 
resources with strategic
priorities, we position ourselves for sustainable
growth.
Firm
 
ambitions
 
and
 
positive
outlook
Mobile
 
technology
 
moves
 
super-fast
 
and
 
it’s
harder
 
than
 
ever
 
to
 
keep
 
up.
 
At
 
Techstep,
 
we
have
 
the
 
tools
 
and
 
world-class
 
expertise
 
to
handle
 
these
 
complexities.
 
We
 
also
 
have
 
an
attractive
 
customer
 
base
 
and
 
increasing
number
 
of
 
strategic
 
partnerships.
 
Leveraging
this
 
strong
 
foundation,
 
we
 
will
 
continue
 
to
pursue
 
new
 
growth
 
opportunities
 
and
 
make
sure
 
we
 
stay ahead.
 
That’s why
 
we
 
have
 
also
started
 
exploring
 
how
 
we
 
can
 
deploy
 
AI
 
to
increase
 
our
 
own
 
productivity
 
and
 
embed
 
AI
capabilities into our products and services.
Well
 
into
 
2024,
 
we
 
have
 
a
 
clearer
 
value
proposition and stronger commercial strategy
which resonates
 
so well
 
with customers’
 
need
and
 
market
 
demand.
 
We
 
have
 
a
 
unique
market opportunity in front of us, and I strongly
believe
 
we
 
are
 
in
 
a
 
great
 
position
 
to
 
create
history and
 
become the market
 
leading mobile
technology company in Europe.
A big thank
 
you to
 
all of you
 
for your dedication,
support,
 
and
 
unwavering
 
efforts
 
throughout
2023. Together,
 
we will
 
make work
 
mobile and
make mobile technology work for you.
Warm regards,
Morten Meier
CEO Techstep ASA
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
10
Financial highlights
(Amounts in NOK 1 000)
FY 2023
FY 2022
Revenues
1
1 089 491
1 273 652
 
Recurring Revenue Annualised (ARR)
2
312 142
298 101
ARR Own Software
115 348
106 101
Net Gross Profit
3
353 919
367 279
Net Gross Profit Margin
4
32.5 %
28.8 %
EBITDA adjusted
5
137 496
85 466
EBITDA rep.
136 019
115 510
EBITA adjusted
5
29 892
(23 756)
EBIT
 
(36 498)
(52 205)
Net profit (loss) for the period
(44 546)
(68 614)
EBITDA adj. margin (%)
 
12.6%
6.7%
EBITDA rep. margin (%)
12.5%
9.1%
EBITA adj. margin (%)
2.7%
(1.9%)
EBIT margin (%)
 
(3.4%)
(4.1%)
Net profit (loss) for the period (%)
(4.1%)
(5.4%)
Cash flow from operating activites
155 560
123 741
Cash flow from investment activities
(128 514)
(180 376)
Cash flow from financing activities
(12 730)
67 594
Cash and cash equivalents
77 459
61 119
Net interest-bearing debt
101 218
112 868
Capex
33 920
52 250
Employees
 
267
315
 
Refer to Alternative performance measures for definitions.
1) Revenues for 2022 and 2023 have been restated due
 
to a reclassification of kick-back and commissions from
 
mobile device
purchases from revenues to cost of goods sold.
2) Annualised recurring revenues includes revenues
 
from Own Software, Device-as-a-service and Advisory
 
and Services.
Reported annualised recurring revenues are based on contracts
 
for 12 or more months and calculated as invoiced
 
contractual
revenues the last month times 12.
3) Net gross profit is defined as total revenue less cost
 
of goods sold and depreciation from Device-as-a-Service.
4) Net gross profit margin is net gross profit of revenues.
5) EBITDA adj. and EBITA adj. YTD 2022 exclude non-recurring
 
items such as M&A and restructuring related costs
 
of NOK 1.6 million
and structural gains from sale of business of NOK
 
40.5 million.
 
doc1p1i0
 
Annual report 2023
11
Board of Directors’ Report
Techstep
 
is
 
on
 
a
 
comprehensive
transformation
 
journey,
 
going
 
from
 
a
transactional hardware provider to a software-
driven
 
mobile
 
technology
 
enabler
 
with
 
a
recurring services business model.
 
Over
 
the
 
last
 
couple
 
of
 
years,
 
Techstep
 
has
invested heavily
 
in a
 
new technology
 
platform,
integrated
 
acquired
 
entities
 
and
commercialised the
 
product offering.
 
2023 has
been
 
about
 
streamlining
 
business
 
operations
and
 
optimising
 
the
 
cost
 
base
 
to
 
extract
synergies and
 
increase profitability
 
from these
investments.
 
At
 
the
 
end
 
of
 
the
 
year,
 
Techstep
developed
 
a
 
refocused
 
commercial
 
strategy
with
 
a
 
new
 
go-to-market
 
approach
 
and
increasing
 
focus
 
on
 
partner
 
sales
 
as
 
an
important channel for highly scalable
 
solutions
such as Own Software and managed services.
 
Business activities and strategy
Built
 
upon
 
a
 
decade
 
of
 
telecoms
 
and
 
mobile
technology expertise, Techstep
 
was established
in
 
2016.
 
Through
 
a
 
series
 
of
 
strategic
acquisitions,
 
Techstep
 
has
 
solidified
 
its
presence
 
in
 
Scandinavia
 
and
 
later
 
expanded
into
 
European
 
markets
 
through
 
Poland.
Positioning
 
as
 
a
 
mobile
 
technology
 
specialist,
the
 
company’s
 
overarching
 
business
 
strategy
centres
 
on
 
combining
 
mobile
 
devices
 
with
proprietary
 
and/or
 
licencing
 
software
 
and
expertise,
 
helping
 
organisations
 
to
 
work
smarter and more sustainably. The
 
goal is to be
the
 
leading
 
mobile
 
technology
 
company
 
in
Europe.
 
Techstep
 
serves
 
more
 
than
 
2
 
100
 
enterprise
customers
 
across
 
different
 
industries
 
and
sectors,
 
helping
 
both
 
office
 
workers
 
and
frontline workers
 
optimise their
 
work. Based
 
on
Techstep’s
 
unique
 
mix
 
of
 
competence
 
and
partnerships, Techstep has been recognised by
Gartner as a
 
challenger in the
 
global quadrant
for Managed Mobility Services.
 
While
 
the
 
company's
 
primary
 
market
 
remains
Scandinavia,
 
where
 
its
 
full
 
product
 
portfolio
 
is
readily
 
accessible
 
through
 
direct
 
sales
 
and
partnerships with
 
both private
 
enterprises and
the
 
public
 
sector,
 
its
 
strategic
 
go-to-market
focus
 
extends
 
across
 
Europe,
 
led
 
from
 
Poland.
Through
 
partner
 
programmes,
 
Techstep
 
will
offer
 
standardised
 
and
 
scalable
 
solutions,
either as stand-alone offerings or bundled with
partners'
 
solutions,
 
facilitating
 
broader
 
market
penetration and customer reach.
The market opportunity
Mobile technology is one of the fastest growing
technologies
 
in
 
the
 
world,
 
and
 
digitalisation
 
is
leading
 
this
 
transformation,
 
reshaping
industries
 
and
 
work
 
processes.
 
Within
 
the
dynamic
 
landscape
 
of
 
the
 
mobile
 
technology
market, Techstep’s offering answers
 
several key
challenges
 
that
 
organisations
 
face,
 
including
administration
 
and
 
control
 
of
 
the
 
mobile
technology
 
infrastructure,
 
cost
 
reductions,
sustainability and security concerns.
Positioned
 
at
 
the
 
forefront
 
of
 
the
 
Managed
Mobility Services
 
(MMS) market, Techstep
 
aligns
with
 
Gartner’s
 
definition,
 
which
 
characterises
MMS
 
as
 
the
 
integration
 
of
 
mobile
 
devices,
software
 
and
 
services
 
into
 
a
 
unified
 
offering,
streamlining operational capabilities.
 
Techstep
extends the traditional
 
MMS definition
 
to include
strategic
 
advisory
 
and
 
software
 
development
services,
 
leveraging
 
mobile
 
technology
 
to
1
Gartner’s full definition of MMS is “IT and process
management services required to plan, procure, provision,
activate, ship, manage, secure and support mobile devices,
related accessories, network services, mobile management
systems and mobile applications”.
 
doc1p1i0
 
Annual report 2023
12
transform
 
organisational
 
operations
 
and
capabilities.
Gartner’s
 
recognition
 
of
 
Techstep
 
as
 
a
 
global
challenger in
 
the MMS
 
market underscores
 
the
company’s
 
strategic
 
positioning
 
and
 
its
combined
 
managed
 
mobility
 
offering
developed over the past eight years. With more
than 2 200 research and
 
advisory experts doing
rigorous
 
analysis
 
for
 
clients
 
in
 
nearly
 
90
countries
 
worldwide,
 
Gartner
 
stands
 
as
 
a
thrusted
 
authority
 
within
 
the
 
IT
 
sector.
 
This
acknowledgement reflects
 
Techstep’s ongoing
commitment to changing
 
the world of
 
work and
serves
 
as
 
continued
 
validation
 
towards
 
the
European market.
 
Research shows
 
strong supporting
 
trends, with
Gartner forecasting
 
annual growth
 
rates of
 
3%
in
 
the
 
MMS
 
market
 
across Europe
 
and
 
7-9%
 
in
Norway
 
and
 
Sweden
 
over
 
the
 
next
 
four
 
years,
underscoring
 
the
 
continued
 
expansion
 
and
importance
 
of
 
mobile
 
technology
 
solutions
 
in
Techstep’s key markets
Product offering
 
Techstep’s
 
product
 
offerings
 
range
 
from
individual
 
device
 
needs
 
to
 
complete
transformative
 
solutions,
 
encompassing
software, mobile devices and advisory
 
services
packaged into cohesive products.
Central to its
 
offering, are strategic
 
partnerships
with top-tier mobile device manufacturers
 
and
mobile
 
technology
 
software
 
providers.
Leveraging
 
this
 
strong
 
foundation,
 
Techstep
adds
 
comprehensive
 
managed
 
services
 
that
encompass
 
the
 
entire
 
device
 
lifecycle.
 
This
includes
 
proactive
 
device
 
management
 
and
robust
 
security
 
services,
 
ensuring
 
optimal
performance
 
and
 
safeguarding
 
against
potential threats.
 
By
 
integrating
 
its
 
proprietary
 
software
 
with
managed
 
services
 
and
 
expert
 
advisory,
Techstep
 
delivers
 
best-practice
 
outsourced
mobile technology solutions. Whether
 
bundling
the entire stack together
 
or delivering individual
components based
 
on customer requirements
and
 
maturity,
 
everything
 
is
 
offered
 
as-a-
service or transactional for maximum flexibility.
 
The
 
streamlined
 
approach
 
encompasses
ready-to-go
 
devices,
 
lifecycle
 
management,
and
 
security
 
services,
 
so
 
that
 
customers
 
can
effortlessly scale their
 
mobile technology usage
within an
 
outsourced model, thereby
 
optimising
efficiency and productivity.
Main developments in 2023
 
2023
 
was
 
a
 
year
 
marked
 
by
 
the
 
ongoing
transformation,
 
with
 
streamlining
 
business
operations
 
and
 
optimising
 
Techstep’s
 
cost
base
 
while
 
maintaining
 
commercial
momentum,
 
to
 
turn
 
the
 
company
 
profitable.
Despite a
 
downturn in
 
the mobile
 
device sales,
the
 
focus
 
on
 
transferring
 
customers
 
to
 
a
recurring
 
revenue
 
business
 
model
 
and
 
high
margin
 
products
 
and
 
services
 
started
 
to
 
yield
results,
 
and
 
the
 
net
 
gross
 
profit
 
margin
increased from 29% to 32% year over year.
 
The cost
 
optimisation plan
 
initiated in
 
Q4 2022
has
 
proved
 
successful
 
and
 
resulted
 
in
 
a
substantial lower
 
cost base
 
in 2023
 
compared
to
 
the
 
year
 
before,
 
both
 
related
 
to
 
operating
expenses
 
as
 
well
 
as
 
investments
 
in
 
internal
 
IT
infrastructure.
 
The
 
work
 
with
 
optimising
Techstep’s
 
cost
 
base
 
and
 
IT
 
infrastructure
continues in 2024.
Sales activity
On the
 
commercial side,
 
2023 was
 
slower than
anticipated,
 
but
 
momentum
 
accelerated
towards the end of the year. The year
 
has been
marked by high tender activity, where Techstep
2
Gartner IT Services Forecast Q3 2023
 
doc1p1i0
Annual report 2023
13
won
 
several
 
large
 
public
 
sector
 
agreements.
The
 
largest
 
wins
 
in
 
Norway
 
were
 
the
 
frame
agreements
 
with
 
Sykehusinnkjøp
 
HF
 
and
 
the
Municipality
 
of
 
Oslo,
 
where
 
the
 
contract
 
value
potential
 
is
 
estimated
 
to
 
NOK
 
650
 
million
 
and
NOK 450 million over
 
four years, respectively. In
Sweden,
 
the
 
largest
 
win
 
was
 
with
 
the
 
public
sector
 
purchasing
 
agency
 
Kammarkollegiet,
where Techstep is
 
one of six
 
suppliers qualified
to
 
participate.
 
Techstep
 
has
 
previously
 
had
corresponding
 
agreements
 
for
 
providing
mobile
 
devices,
 
accessories
 
and
 
clients,
whereas
 
the
 
new
 
agreements
 
are
 
better
adapted
 
to
 
Techstep’s
 
complete
 
offering
 
and
with
 
better
 
opportunities
 
for
 
upselling
 
of
products and
 
services. Conversion to
 
revenues
is
 
however
 
taking
 
time,
 
but
 
moving
 
into
 
2024,
maturity
 
and
 
momentum
 
started
 
progressing
positively.
 
Revitalised commercial strategy
Techstep
 
launched
 
a
 
revitalised
 
commercial
strategy with a new go-to-market strategy and
increasing
 
focus
 
on
 
partner
 
sales.
 
Part
 
of
 
this
includes
 
a
 
revised
 
indirect
 
business
 
model,
where partner sales is an important
 
channel for
highly scalable solutions such as Own Software
and managed services.
 
At the end of
 
February 2024, Techstep signed
 
a
strategic
 
partnership
 
agreement
 
with
devicenow,
 
a
 
global
 
provider
 
of
 
subscription-
based IT devices, to introduce
 
Lifecycle Portal to
a wider customer base worldwide. In April 2024,
Techstep signed a partnership agreement
 
with
Consafe Logistics
 
to assume
 
control over
 
their
hardware
 
division
 
specialised
 
in
 
rugged
devices.
 
The
 
collaboration
 
allows
 
Techstep
 
to
broaden
 
its
 
mobile
 
devices
 
solutions
 
and
services, while extending its reach into new and
existing
 
markets.
 
In
 
addition,
 
Techstep
 
is
actively pursuing other significant partnerships
and opportunities,
 
with expectations
 
to finalise
agreements in the upcoming months.
Revenue streams
Techstep
 
continues
 
to
 
focus
 
on
 
upselling
 
and
converting
 
existing
 
customers
 
from
transactional
 
to
 
recurring
 
sales.
 
This
 
will
enhance
 
financial
 
predictability
 
for
 
Techstep,
while at the
 
same time ensuring
 
better value for
customers
 
by
 
providing
 
them
 
with
 
continuous
service rather than one-off
 
transactions. Today,
Techstep
 
has
 
the
 
following
 
three
 
revenue
streams:
Mobile Devices & Other
Revenue
 
from
 
the
 
sale
 
of
 
mobile
 
devices
 
and
related accessories. Sold
 
as transactional,
 
one-
time
 
sales
 
or
 
“as-a-service”
 
with
 
recurring
revenues
 
committed
 
for
 
24
 
months
 
or
 
more.
Low margin contribution.
Techstep’s total
 
Mobile devices &
 
Other revenue
came to NOK 775.8 million,
 
a decline of 16% from
2022. Sales were impacted
 
by a general decline
in
 
the
 
global
 
smartphone
 
market,
 
in
 
both
Norway
 
and
 
Sweden.
 
The
 
net
 
gross
 
profit
margin was 16%,
 
slightly up from
 
the year before
due
 
to
 
better
 
margins
 
on
 
transactional
revenues.
 
Advisory & Services
Revenue from
 
specialised advisory
 
and support
and
 
maintenance
 
services.
 
Sold
 
as
 
one-time
projects based
 
on fixed
 
hourly rates
 
or “as-a-
service”
 
with
 
a
 
minimum
 
12-month
 
recurring
revenue
 
commitment.
 
Medium
 
to
 
high
 
gross
margin contribution. Also include revenue from
sale of
 
third-party software
 
licences
 
including
related commission.
Revenue
 
from
 
Advisory
 
&
 
Services
 
came
 
to
205.7 million,
 
a decline
 
of 19%
 
from 2022,
 
while
the
 
net
 
gross
 
profit
 
margin
 
increased
 
12
percentage points
 
to 67%.
 
The change
 
relates to
a
 
larger
 
one-off
 
third-party
 
software
transaction
 
in
 
2022
 
with
 
low
 
margin.
 
The
positive trend in Advisory
 
& Services throughout
 
doc1p1i0
Annual report 2023
14
the
 
year
 
was
 
affected
 
by
 
declining
 
consulting
revenues,
 
but
 
with
 
improving
 
recurring
revenues at the end of the year.
 
Own Software
High
 
margin
 
revenue
 
(>85%)
 
from
 
proprietary
software
 
products
 
sold
 
as
 
recurring
 
contracts
with a minimum of 12-month commitment. The
current
 
portfolio
 
consists
 
of
 
four
 
software
products;
 
Lifecycle,
 
Expense,
 
Managed
 
UEM,
and Amplify.
Revenue
 
from
 
Own
 
Software
 
was
 
NOK
 
107.5
million for the year, up 17% from NOK 91.6 million
in
 
2022.
 
The
 
growth
 
relates
 
to
 
the
 
increased
number
 
of
 
users
 
and
 
contracts;
 
however,
revenues
 
were
 
negatively
 
affected
 
by
 
some
one-off
 
corrections.
 
Net
 
gross
 
margin
 
on
 
Own
Software was
 
88%, slightly
 
down from
 
the year
before.
 
Recurring revenue
Total
 
recurring
 
revenue
 
consists
 
of
contractually
 
recurring
 
revenue
 
within
 
the
revenue
 
segments
 
Own
 
Software,
 
Advisory
 
&
Services
 
and
 
Device-as-a-Service.
 
Reported
recurring
 
revenue
 
represents
 
future
contractual
 
annual
 
revenues.
 
Recurring
revenue
 
from
 
Device-as-a-Service
 
is
measured
 
as
 
contracts
 
with
 
a
 
duration
 
of
 
24
months or
 
more, with
 
monthly incurred revenue
annualised.
 
Annual
 
recurring
 
revenue
 
from
Advisory
 
&
 
Services
 
is
 
calculated
 
as
contractual
 
monthly
 
revenue
 
from
 
contracts
with
 
a
 
duration
 
of
 
12
 
months
 
or
 
more,
annualised.
 
Annual
 
recurring
 
revenue
 
from
Own
 
Software
 
is
 
calculated
 
as
 
contractual
monthly
 
revenue
 
annualised.
 
Techstep
includes
 
only
 
contracts
 
where
 
invoicing
 
to
customers has commenced.
Total recurring revenues
 
annualised grew by
 
5%
in 2023
 
to NOK
 
312 million,
 
mainly driven
 
by 9%
growth
 
in
 
Own
 
Software
 
and
 
12%
 
growth
 
in
Advisory
 
&
 
Services.
 
The
 
growth
 
in
 
recurring
revenues over the
 
last year has
 
been negatively
impacted
 
by
 
a
 
reduction
 
in
 
Device-as-a-
Service, which may be explained
 
by the general
decline in the global mobile device market.
 
Financial performance
Techstep
 
prepares
 
consolidated
 
financial
statements
 
have
 
been
 
prepared
 
and
presented
 
in
 
accordance
 
with
 
the
 
IFRS®
Accounting
 
Standards
 
as
 
adopted
 
by
 
the
 
EU,
relevant
 
interpretations,
 
and
 
the
 
Norwegian
Accounting Act. A summary of internal controls
related to
 
the accounting
 
process can
 
be found
in
 
the
 
Corporate
 
Governance
 
section
 
of
 
this
Annual Report.
 
Note
 
that
 
from
 
2023,
 
Hardware
 
&
 
Other
 
and
Hardware-as-a-Service
 
has
 
been
 
renamed
Mobile
 
Devices
 
&
 
Other
 
and
 
Device-as-a-
Service (DaaS), respectively.
Profit and loss
Techstep
 
has
 
performed
 
a
 
review
 
of
 
the
accounting
 
principles
 
for
 
accounting
 
for
kickback
 
and
 
commissions
 
received
 
from
vendors. Up until Q4 2023, this payment stream
was
 
accounted
 
for
 
as
 
revenues.
 
The
 
review
conducted
 
in
 
Q4
 
2023
 
concluded
 
that
 
the
underlying contracts indicated that this should
be
 
accounted
 
for
 
as
 
a
 
reduction
 
of
 
cost
 
of
goods
 
sold.
 
The
 
revenues
 
and
 
cost
 
of
 
goods
sold
 
reported
 
for
 
2022
 
have
 
been
 
restated.
There is no
 
impact or changes
 
to the reported
gross profit.
 
Techstep had total revenue of NOK 1 089 million
in
 
2023,
 
a
 
decrease
 
of
 
14%
 
from
 
2022.
 
The
decline
 
relates
 
to
 
reduced
 
sales
 
of
 
mobile
devices,
 
and
 
two
 
larger
 
one-off
 
third-party
software and
 
aftermarket transactions
 
in 2022
totalling
 
above
 
NOK
 
50
 
million.
 
The
 
main
revenue
 
growth
 
drivers
 
were
 
transactional
device
 
sales
 
and
 
a
 
solid
 
improvement
 
in
revenue
 
contribution
 
from
 
our
 
Own
 
Software
 
doc1p1i0
Annual report 2023
15
portfolio.
 
The
 
increase
 
in
 
revenue
 
from
 
high
margin
 
products
 
and
 
services
 
resulted
 
in
 
net
gross
 
profit
 
margin
 
growing
 
from
 
29%
 
to
 
32%
year over year.
Due
 
to
 
the
 
cost
 
optimalisation
 
efforts
 
in
 
2023,
Techstep
 
generated
 
positive
 
results
 
from
operations.
 
EBITA
 
adjusted
 
came
 
to
 
NOK
 
29.9
million, an
 
increase of
 
NOK 54
 
million from
 
the
year
 
before.
 
Total
 
expenses
 
excluding
depreciation
 
and
 
amortisation
 
decreased
 
by
20%
 
primarily
 
due
 
to
 
the
 
cost
 
optimisation
effects. Additionally, the investment
 
in technical
infrastructure
 
continues,
 
but compared
 
to
 
last
year,
 
the capitalisation
 
rate
 
has decreased
 
as
investments are increasing in
 
SaaS solutions vs.
own
 
developed
 
software,
 
which
 
is
 
not
 
eligible
for
 
capitalisation under
 
IFRS.
 
As
 
such,
 
a higher
rate
 
of
 
the
 
expenditure
 
in
 
IT
 
development
 
is
expensed
 
rather
 
than
 
capitalised
 
in
 
the
balance sheet.
 
Operating loss for
 
the year
 
was
NOK
 
36.5
 
million,
 
an
 
improvement
 
of
 
NOK
 
15.7
million from 2022.
Net financial items were negative at NOK 23.0
million (NOK -12.0 million) for the year.
Financial items include interest expenses, and
currency effects from the fluctuation of NOK
versus EUR and SEK, in addition to changes in
the fair value of the interest rate swap in the
amount of NOK -4.1 million in 2023. Net loss for
the year was NOK 44.5 million (NOK -68.6
million).
 
Financial position
As at 31 December 2023, total assets were NOK 1
271 million (NOK 1 323 million).
 
Intangible
 
assets
 
were
 
NOK
 
785.2
 
million
 
(NOK
783.4 million), of
 
which goodwill constitutes
 
NOK
624.2
 
million.
 
Total
 
tangible
 
assets
 
were
 
NOK
191.0
 
million
 
(NOK
 
198.1
 
million)
 
including
 
NOK
159.5
 
million
 
(NOK
 
160.7
 
million)
 
in
 
capitalised
devices
 
under
 
Device-as-a-Service
 
to
customers
 
and
 
NOK
 
31.5
 
million
 
(NOK
 
37.4
million) in
 
other tangible
 
assets, which
 
include
right-of-use assets such
 
as premises and other
capitalised equipment.
 
Total
 
inventories
 
and
 
receivables
 
were
 
NOK
200.2
 
million
 
(NOK
 
271.0
 
million)
 
at
 
the
 
end
 
of
2023.
 
The
 
decrease
 
was
 
due
 
to
 
accounts
receivables declining
 
about NOK
 
54 million
 
from
the end of last year partly due to a larger third-
party
 
software
 
transaction
 
at
 
the
 
end
 
of
December 2022.
 
Total
 
equity
 
was
 
NOK
 
573.7
 
million
 
(NOK
 
571.5
million) at the end of 2023, corresponding to an
equity ratio of 45% (43%).
 
Total
 
non-current
 
liabilities
 
were
 
NOK
 
183.9
million (NOK 148.8
 
million). The increase
 
relates
to the refinancing of bank borrowings executed
in September 2023. The refinancing secured
 
an
increase
 
of
 
NOK
 
25
 
million
 
in
 
total
 
loans
 
and
credit facilities,
 
and NOK
 
50 million
 
constituted
increased
 
long-term
 
loans
 
vs.
 
previous
financing agreements.
 
Current
 
interest-bearing
 
borrowings
 
of
 
NOK
48.7
 
million
 
include
 
the
 
short-term
 
part
 
of
 
the
long-term
 
borrowings,
 
in
 
addition
 
to
 
drawn
credit
 
facilities.
 
Current
 
borrowings
 
were
reduced by NOK 34.6 million from 2022, whereof
NOK
 
14.7
 
million
 
relates
 
to
 
a
 
conversion
 
of
 
a
seller credit
 
in July
 
2023. After
 
this transaction,
Techstep has no outstanding
 
seller credits from
previous acquisitions.
 
Net
 
interest-bearing
 
debt
 
at
 
the
 
end
 
of
 
2023
was
 
NOK
 
101.2
 
million,
 
a
 
decrease
 
of
 
NOK
 
11.7
million since the end of 2022.
 
Total
 
current
 
liabilities
 
were
 
NOK
 
513.2
 
million
(NOK 603.0 million). The decrease was
 
primarily
caused
 
by
 
the
 
reduction
 
in
 
current
 
interest-
bearing borrowings. Current liabilities related
 
to
Device-as-a-Service
 
of NOK
 
167.2
 
million (NOK
168.2 million) include buy-back obligations and
deferred
 
revenues
 
from
 
the
 
Device-as-a-
Service
 
revenue
 
segment.
 
Other
 
current
 
doc1p1i0
 
Annual report 2023
16
liabilities of NOK
 
98.9 million (NOK
 
145.8 million)
include public
 
duties and
 
general cost
 
accruals.
 
Cash flow
The net cash flow from operating activities was
NOK 155.6 million in 2023 (NOK 123.7 million).
 
The
positive change in cash flow from operations
 
is
due to increased EBITDA and improved working
capital in 2023.
Net
 
cash
 
outflow
 
for
 
investment
 
activities
 
was
NOK
 
128.5
 
million
 
and
 
consists
 
of
 
capital
expenditures related to Device-as-a-Service of
NOK
 
112.7
 
million
 
(NOK
 
132.5
 
million)
 
and
investments in
 
Own Software
 
and IT
 
of NOK
 
34
million (NOK 52 million). The investment pace in
Own Software
 
and IT was
 
significantly reduced
after
 
implementing
 
the
 
cost
 
optimisation
programme
 
which
 
was
 
initiated
 
in
 
the
 
fourth
quarter of 2022.
Net cash flow from financing activities was NOK
12.7
 
million
 
in
 
2023
 
(NOK
 
67.6
 
million)
 
and
consists primarily of proceeds from borrowings,
offset by repayment of borrowings
 
of NOK 129.9
million
 
(NOK
 
29.0
 
million),
 
interest
 
and
 
lease
repayments.
 
In
 
2022,
 
Techstep
 
raised
 
NOK
 
77
million in
 
capital through
 
a private
 
placement,
in addition to increasing loans
 
and drawdowns
on credit facilities in the amount of 55.8 million.
Cash and cash
 
equivalents increased by
 
NOK 14
million
 
during
 
2023
 
to
 
NOK
 
77.5
 
million
 
at
 
the
end of the year. The positive cash development
relates
 
to
 
the
 
improved
 
results.
 
Techstep
 
also
has
 
additional
 
liquidity
 
available
 
through
 
new
bank
 
facilities.
 
Please
 
see
 
note
 
15
 
for
 
further
details.
Allocation of the profit/loss for the parent
company, Techstep ASA
The loss for
 
the year 2023
 
attributable to owners
of the parent was NOK 10.1
 
million, compared to
a loss
 
of NOK 47.9
 
million for
 
2022. The Board
 
has
proposed
 
that
 
the
 
loss
 
be
 
covered
 
by
 
other
reserves.
Going concern
The Board of Directors confirms that the annual
financial
 
statements
 
for
 
2023
 
have
 
been
prepared under the assumption that the Group
is a going
 
concern, in accordance
 
with Section
3-3a of the Norwegian Accounting Act and that
such
 
an
 
assumption
 
is
 
appropriate,
 
based
 
on
the Group’s reported
 
results, business strategy,
financial situation and established budgets.
Risk and risk management
Techstep
 
has
 
in
 
2023
 
further
 
strengthened
 
its
risk
 
management
 
framework,
 
including
frequent
 
reporting
 
to
 
the
 
management
 
and
Board. The goal
 
is to support
 
effective execution
and
 
decision-making
 
to
 
reach
 
the
 
company’s
goals and to ensure compliance with legal and
regulatory requirements.
 
As a
 
mobile technology
 
company,
 
Techstep
 
is
exposed to
 
a range
 
of risks
 
that may
 
affect its
business
 
and
 
financial
 
results.
 
Some
 
key
 
risks
are highlighted
 
below. Reference
 
is also
 
made
to
 
the
 
prospectus
 
dated
 
29
 
November
 
2022,
pages
 
6-10
 
for
 
information
 
on
 
potential
 
risk
factors.
 
The
 
prospectus
 
is
 
available
 
from
 
the
company’s website
www.techstep.io/investor
.
 
Operational risk
Techstep’s operations, revenues and profits are
dependent
 
on
 
its
 
ability
 
to
 
generate
 
sales
through existing
 
and new
 
customers. Techstep
operates in a
 
competitive market segment,
 
and
 
doc1p1i0
Annual report 2023
17
the
 
Group’s
 
success
 
depends
 
on
 
its
 
ability
 
to
meet
 
changing
 
customer
 
preferences,
 
to
anticipate
 
and
 
respond
 
to
 
market
 
and
technological
 
changes,
 
and
 
develop
 
effective
and
 
competitive
 
relationships
 
with
 
its
customers and partners. Techstep continues to
focus
 
on
 
improving
 
its
 
product
 
offering,
reducing
 
customer
 
implementation
 
time,
 
and
becoming
 
a
 
software-led
 
growth
 
business,
yielding
 
higher
 
cash
 
flow
 
and
 
profit
 
from
operations,
 
and
 
transforming
 
into
 
a
 
recurring
revenue
 
business
 
model.
 
The
 
operational
 
risk
mainly
 
relates
 
to
 
the
 
ongoing
 
transformation
process,
 
including
 
standardisation
 
of
 
the
product portfolio,
 
aligning and improving
 
ways
of
 
working,
 
as
 
well
 
as
 
keeping
 
key
 
personnel
and necessary competence.
Financial risk
Techstep’s
 
activities
 
involve
 
various
 
types
 
of
financial
 
risk:
 
credit
 
risk,
 
liquidity
 
risk,
 
currency
risk and
 
interest rate
 
risk. The
 
primary focus
 
of
the
 
Group’s
 
capital
 
structure
 
is
 
to
 
ensure
sufficient
 
free
 
liquidity,
 
so
 
that
 
the
 
Group
 
can
service its obligations on an ongoing basis, and
at
 
the
 
same
 
time
 
be
 
able
 
to
 
make
 
strategic
acquisitions.
 
Credit risk
The
 
credit
 
risk
 
relates
 
to
 
customers
 
being
unable
 
to
 
settle
 
their
 
obligations
 
as
 
they
mature.
 
Techstep
 
has
 
a
 
well-diversified
customer
 
portfolio,
 
mainly
 
comprising
medium-sized and
 
enterprise
 
organisations
 
in
the
 
private
 
and
 
public
 
sectors.
 
The
 
Group
 
has
established
 
mitigating
 
procedures
 
including
credit
 
evaluation
 
of
 
major
 
private
 
customers,
and the credit risk is considered satisfactory.
 
Liquidity risk
Techstep’s liquidity risk
 
is related to a
 
mismatch
between
 
cash
 
flows
 
from
 
operations
 
and
financial
 
commitments.
 
Techstep
 
is
transforming
 
itself
 
from
 
a
 
transactional
business
 
model
 
to
 
a
 
software-led
 
recurring
revenue model, which leads to postponed cash
inflows, negatively
 
affecting the
 
liquidity of
 
the
Group.
 
Investments
 
in
 
simplification
 
and
standardisation
 
of
 
the
 
company’s
 
product
portfolio
 
and
 
solutions,
 
new
 
organisational
capabilities
 
and
 
acquisitions
 
and
 
integration,
have
 
furthermore
 
increased
 
the
 
company’s
debt
 
over
 
time.
 
The
 
Group's
 
liquidity
 
is
 
closely
monitored
 
by
 
management
 
and
 
the
 
Board
 
of
Directors.
 
The
 
refinancing
 
of
 
loans
 
and
 
credit
facilities in Q3 2023 has
 
given Techstep a more
solid and flexible
 
financial situation. If
 
the need
arises, the
 
Group has
 
access to
 
multiple funding
sources during the transformation process.
 
Foreign exchange risk
Techstep
 
uses
 
Norwegian
 
krone
 
(NOK)
 
as
 
its
presentation
 
currency
 
but
 
is
 
exposed
 
to
exchange
 
rate
 
fluctuations
 
from
 
operations
abroad, mainly
 
the Swedish
 
krona (SEK),
 
Polish
Zloty
 
(PLN)
 
and
 
Euro
 
(EUR).
 
The
 
company
 
has
exchange
 
rate
 
risks
 
related
 
to
 
the
 
currency
translation
 
of
 
profit
 
generated
 
in
 
its
 
foreign
subsidiaries. In 2023, around 62% of the Group’s
revenue was in
 
NOK, with approximately
 
35% in
SEK, and the
 
remaining in PLN
 
and EUR. Techstep
does
 
not
 
use
 
any
 
hedging
 
instruments
 
for
exchange rate
 
fluctuations, which
 
may have
 
a
negative effect on the company’s consolidated
financial results
 
and financial position
 
if the NOK
strengthen
 
considerable
 
against
 
the
 
relevant
currencies.
Macroeconomic and geopolitical risk
The
 
global
 
economiy
 
has
 
faced
 
continually
increasing
 
challenges
 
in
 
2023,
 
with
 
slowing
growth
 
and
 
higher
 
inflation
 
in
 
Techstep’s
 
key
markets,
 
which
 
may
 
impact
 
financial
 
results
and weaken
 
the economic outlook.
 
In addition,
tension
 
in
 
the
 
global
 
political
 
situation
increases
 
the
 
risk
 
of
 
supply
 
chain
 
disruptions,
sanctions,
 
increasing
 
cyber threats
 
and
 
risk
 
of
sabotage
 
of
 
critical
 
infrastructure.
 
The
 
current
 
doc1p1i0
Annual report 2023
18
conflicts
 
do
 
not
 
impact
 
Techstep
 
directly,
 
and
Techstep
 
has
 
no
 
operating
 
presence
 
in
 
the
affected
 
areas.
 
Indirect
 
effects
 
however,
 
such
as
 
financial
 
market
 
volatility
 
and
 
general
economic
 
market
 
conditions,
 
might
 
have
 
an
impact
 
on
 
financial
 
results
 
and
 
weaken
 
the
economic outlook. Techstep
 
has a large
 
base of
public
 
sector
 
and
 
large
 
corporate
 
customers,
which
 
are
 
less
 
vulnerable
 
to
 
volatile
 
market
conditions.
The global
 
component shortage
 
showed signs
of
 
easing
 
at
 
the
 
end
 
of
 
2023,
 
while
 
previous
production,
 
logistics
 
and
 
transportation
challenges in the technology
 
supply chain have
been
 
resolved.
 
Tension
 
between
 
China
 
and
Western
 
countries
 
continues
 
to
 
escalate
 
with
increasing
 
pressure
 
and
 
restrictions
 
against
China’s
 
technology
 
industry
 
while
 
China
 
is
trying to
 
increase
 
its influence
 
and
 
operations
worldwide.
 
This
 
may
 
cause
 
new
 
supply
 
chain
disruptions, in
 
which Techstep
 
may experience
delays in mobile
 
device deliveries. At
 
the date of
this
 
report,
 
there
 
are
 
no
 
such
 
indications.
Techstep
 
continues
 
to
 
maintain
 
close
cooperation with key suppliers to ensure timely
deliveries.
Climate change and climate risk
Techstep recognises the urgency of addressing
climate
 
change
 
and
 
its
 
implications
 
on
 
both
society and the environment. In order to reduce
Techstep’s
 
impact
 
on
 
climate
 
change,
 
the
company
 
must
 
first
 
and
 
foremost
 
reduce
 
its
own
 
emissions.
 
Guided
 
by
 
its
 
environmental
policy,
 
Techstep
 
works
 
systematically
 
with
tracking
 
and
 
reducing
 
greenhouse
 
gas
emissions
 
and
 
improving
 
environmental
performance.
 
The
 
company
 
has
 
in
 
2023
 
set
near-term reduction targets of reducing Scope
1 and
 
2 emissions,
 
validated
 
by Science
 
Based
Targets.
 
To
 
meet
 
changes
 
in
 
regulations,
 
technology
and the market situation in connection with the
transition to a
 
low emission
 
society, Techstep’s
transition
 
risk
 
is
 
associated
 
with
 
changes
 
in
customer preferences to reduce environmental
impact,
 
reduced
 
access
 
to
 
capital
 
and
 
future
talents if the company does
 
not accelerate the
sustainability agenda and
 
measures in line
 
with
market
 
expectations.
 
Meanwhile,
 
mobile
technology
 
solutions
 
also
 
contribute
 
positively
in terms
 
of helping
 
companies and
 
individuals
reduce
 
emissions
 
i.e.
 
through
 
Techstep’s
Lifecycle
 
solutions
 
which
 
can
 
help
 
extend
devices’
 
lifetime
 
and
 
contribute to
 
the circular
economy.
 
Physical climate change
 
risk is associated with
extreme
 
weather
 
such
 
as
 
flooding,
 
drought,
storms
 
and
 
heavy
 
precipitation,
 
which
 
may
cause
 
power
 
outages,
 
damages
 
to
 
networks
and
 
buildings,
 
reduced
 
availability
 
and
threaten
 
business
 
continuity.
 
Techstep
considers
 
however
 
this
 
risk
 
to
 
be
 
low
 
since
Techstep
 
operates
 
in
 
low-risk
 
countries,
 
uses
cloud-based
 
data
 
centres
 
and
 
its
 
employees
can easily
 
switch to
 
remote work.
 
The greatest
risk is related
 
to supply chain disruptions
 
in the
form of manufacture or
 
delivery problems, or a
lack
 
of
 
raw
 
materials.
 
Techstep
 
seeks
 
to
mitigate
 
this
 
risk
 
by
 
working
 
with
 
a
 
diversified
number
 
of
 
vendors,
 
including
 
mobile
 
device
brands and distributors.
From 2024, Techstep will report
 
on climate risks
and
 
opportunities
 
annually
 
through
 
Carbon
Disclosure
 
Project
 
(CDP).
 
In
 
addition,
 
the
processes of implementing requirements of
 
the
EU’s
 
new
 
Corporate
 
Sustainability
 
Reporting
Directive
 
(CSRD)
 
will
 
be
 
commenced
 
in
 
2024,
with reporting from annual report 2025.
Transactions with related parties
 
See note 24.
 
doc1p1i0
Annual report 2023
19
Corporate governance
Techstep’s
 
corporate
 
governance
 
structure
 
is
based
 
on
 
Norwegian
 
legislation
 
and
 
the
Norwegian
 
Corporate
 
Governance
 
Board
(NUES/NCGB),
 
last
 
revised
 
14
 
October
 
2021.
 
A
statement
 
on
 
Techstep’s
 
corporate
governance
 
principles
 
and
 
practices
 
is
provided
 
in
 
a
 
separate
 
section
 
of
 
this
 
annual
report on pages 48 to
 
55. In the company’s own
assessment, Techstep did not deviate from any
sections of the Code as at year-end 2023.
Techstep
 
has
 
Directors
 
and
 
Officers
 
liability
insurance
 
for the
 
Group. The
 
insurance covers
the
 
Board’s
 
and
 
the
 
management’s
 
legal
personal
 
liability for
 
financial
 
damage
 
caused
by the performance of their duties.
Corporate
 
social
 
responsibility
(ESG)
Techstep’s mission is to make positive changes
to
 
the
 
world
 
of
 
work
 
through
 
mobile
technologies;
 
freeing
 
people
 
to
 
work
 
more
effectively,
 
securely
 
and
 
sustainably.
 
The
company’s
 
sustainability
 
agenda
 
is
 
an
essential part of the company’s mission.
As a signatory to UN Global Compact, Techstep
is committed to responsible business practices
in
 
the
 
areas
 
of
 
human
 
rights,
 
labour,
 
equality,
anti-corruption
 
and
 
the
 
environment.
 
During
2023,
 
Techstep
 
has
 
strengthened
 
its
 
focus
 
on
environmental,
 
social
 
and
 
governance
 
(ESG),
risk
 
and
 
compliance.
 
The
 
organisation
 
has
implemented
 
management
 
practices
 
based
on
 
the
 
ISO-standard,
 
leading
 
to
 
ISO
 
9001
(quality) and 14001 (environment) certifications
in
 
Q1
 
2023.
 
In
 
addition,
 
an
 
ongoing
 
process
 
is
expected
 
to
 
achieve
 
ISO
 
27001
 
(information
security)
 
certification
 
in
 
H1
 
2024.
 
Techstep
 
has
further
 
improved
 
its
 
EcoVadis
 
sustainability
rating performance from
 
66 to 69
 
points out of
100, corresponding
 
to silver
 
rating and,
 
placing
Techstep
 
among
 
the
 
top
 
8%
 
of
 
more
 
than
 
90
000 companies evaluated globally.
Details on Techstep’s
 
material ESG activities are
included in a separate sustainability chapter of
this annual report, which covers what
 
Techstep
does to promote, uphold and recognise human
rights,
 
labour
 
rights,
 
social
 
issues,
 
working
environment,
 
climate
 
and
 
environmental
aspects and anti-corruption measures
 
into the
business
 
strategy,
 
daily
 
operations
 
and
 
the
relationship with stakeholders. The chapter
 
also
includes
 
Techstep’s
 
reporting
 
pursuant
 
to
 
the
Norwegian
 
Transparency
 
Act
 
and
 
the
 
Equality
and
 
Anti-Discrimination
 
Act.
 
The
 
sustainability
chapter
 
is
 
available
 
on
 
pages
 
26
 
to
 
47
 
in
 
this
annual report.
Shareholder information
As
 
at
 
31
 
December
 
2023,
 
Techstep’s
 
share
capital was
 
NOK 31
 
629 381,
 
divided into
 
31 629
381
 
ordinary
 
shares,
 
compared
 
to
 
a
 
share
capital of
 
NOK 305
 
131 070,
 
divided
 
into 305
 
131
070 shares, at
 
the end of
 
2022. During the
 
year,
Techstep completed a reverse share split of 10:1
and
 
reduced
 
the
 
nominal
 
value
 
of
 
the
 
share
capital
 
accordingly.
 
In
 
addition,
 
the
 
share
capital
 
was
 
increased
 
by
 
NOK
 
1
 
116
 
274
 
in
connection
 
with
 
conversion
 
of
 
debt
 
to
 
Stobor
Invest to shares
 
as well as
 
the annual employee
share purchase programme.
The
 
total
 
number
 
of
 
shareholders
 
was
 
3
 
370
(3 345) at year end, and the company’s largest
shareholder,
 
Datum
 
AS,
 
held
 
18.45%
 
of
 
the
shares. The 20
 
largest shareholders held
 
69.44%
(72.9%)
 
of
 
the
 
shares
 
outstanding,
 
and
Techstep holds 192 treasury shares.
 
For
 
detailed
 
shareholder
 
information, see
 
note
25 in
 
the consolidated
 
financial statements
 
for
2023.
 
doc1p1i0
Annual report 2023
20
Outlook
Techstep
 
serves
 
more
 
than
 
2
 
100
 
customers
across industries in both the private
 
and public
sector in
 
Europe, and
 
is recognised
 
by Gartner
as the
 
only challenger
 
in the
 
Magic Quadrant
 
for
Managed Mobility
 
Services. Techstep’s goal
 
is to
become
 
the
 
leading
 
provider
 
of
 
Managed
Mobility
 
Services
 
in
 
Europe
 
for
 
customers
 
that
want to work smarter and more sustainably.
 
Techstep believes that
 
the market for
 
managed
mobility services
 
will
 
continue
 
to
 
increase
 
due
to growing complexity and
 
the rapidly evolving
security
 
threat
 
landscape.
 
The
 
company
considers
 
itself
 
well
 
positioned
 
as
 
enterprises
and
 
public
 
sector
 
organisations
 
need
 
help
 
to
manage their mobile device portfolio and keep
their mobile ecosystem up to date.
 
Techstep
 
signed
 
several
 
frame
 
agreements
with
 
public
 
sector
 
organisations
 
during
 
2023,
with
 
good
 
opportunities
 
for upselling
 
products
and
 
services.
 
There
 
are
 
indications
 
that
 
the
customers’
 
readiness
 
is
 
slower
 
than
anticipated, and upsell on these
 
agreements is
a
 
key
 
focus
 
area
 
in
 
2024
 
together
 
with
 
the
revised partner strategy.
 
The
 
cost optimisation
 
programme
 
announced
in
 
late
 
2022
 
was
 
successfully
 
implemented
during the
 
previous year,
 
even as
 
inflation came
in
 
above
 
expectations.
 
In
 
the
 
programme,
Techstep’s
 
organisation
 
and
 
cost
 
base
 
was
aligned
 
with
 
a
 
more
 
simplified
 
portfolio
 
and
synergies
 
from
 
acquired
 
companies
 
were
extracted.
 
Techstep
 
will
 
continue
 
to
 
focus
 
on
 
cost
optimisation,
 
and
 
it
 
is
 
expected
 
that
 
the
underlying cost base will continue to decline. At
the
 
same
 
time,
 
there
 
is
 
a
 
continued
 
need
 
for
investments
 
and
 
upgrades
 
of
 
the
 
IT
infrastructure to increase efficiency and further
reduce
 
costs
 
going
 
forward,
 
and
 
these
investments are expected to continue in 2024.
 
Techstep
 
did
 
not
 
deliver
 
according
 
to
 
the
ambition
 
for
 
2023,
 
but
 
expects
 
a
 
faster
acceleration in the second half
 
of 2024 and into
2025. Moving
 
forward, growth
 
will be
 
driven by
the
 
entire
 
product
 
portfolio
 
and
 
the
 
refocused
commercial
 
strategy
 
through
 
upselling
 
more
value-adding products and services across
 
the
product portfolio, as
 
well as increasing
 
sales of
scalable
 
products
 
through
 
new
 
and
 
existing
partner
 
channels.
 
For
 
2024,
 
Techstep
 
aims
 
at
growing
 
recurring
 
revenues annualised
 
y/y
 
by
+30%
 
and
 
net
 
gross
 
profit
 
by
 
10-15%
 
and
increasing EBITA conversion to 12-16%.
 
Techstep’s
 
long-term
 
ambitions
 
remain
unchanged,
 
and
 
by
 
2025
 
Techstep
 
aims
 
for
 
a
growth in recurring revenues annualised y/y by
+30%,
 
net
 
gross
 
profit
 
above
 
NOK
 
540
 
million
and EBITA adj. conversion of over 25%
 
doc1p1i0
Annual report 2023
21
Oslo, 29 April 2024,
 
signatures from the Board of Directors and the CEO of Techstep ASA:
Michael Jacobs
Chairman
Harald Arnet
Board member
Ingrid Leisner
Board member
Jens Rugseth
Board member
Melissa Ann Mulholland
Board member
 
Morten Meier
CEO
 
 
doc1p1i0 doc1p22i1
Annual report 2023
22
Executive Management
From the top, left: Bartosz Leoszewski, Morten Meier, David
 
Landerborn,
 
Sheena Lim and Ellen Solum.
 
Absent: Ellen Skaarnæs
Morten Meier – Chief Executive Officer
Mr. Meier is a seasoned senior executive with
 
more than 25 years of experience from
 
the software and
technology
 
industry,
 
including
 
leadership,
 
strategy,
 
business
 
development,
 
sales,
 
marketing,
 
and
operations. He has a proven track record of
 
driving high performance teams and delivering profitable
growth,
 
and
 
is passionate
 
about driving
 
transformation,
 
innovation, growth
 
and
 
customer success.
Prior to Techstep, he
 
spent the ten
 
past years with
 
Microsoft Norway, where he
 
served several positions
on the leadership
 
team, latest as Senior
 
Director Marketing & Operations
 
(COO) and Deputy General
Manager. Previous experience includes four years of leadership positions at
 
IBM in Norway and at the
Nordic level, and almost ten years with Hewlett-Packard.
Ellen Solum – Chief Financial Officer
Mrs Solum joined Techstep from the role as
 
Partner in Uniconsult AS, and brings extensive
 
experience
from
 
all
 
finance
 
functions,
 
such
 
as
 
accounting,
 
tax,
 
controlling, treasury
 
and
 
investor
 
relations
 
and
significant
 
experience
 
from
 
change
 
management,
 
turn-around
 
cases
 
and
 
IPO
 
processes.
 
She
 
has
worked in both
 
private and publicly listed
 
companies and has
 
previously held positions such
 
as CFO
in
 
TeleComputing
 
ASA,
 
Finance
 
Director
 
in
 
Findus
 
AS,
 
as
 
well
 
as
 
several
 
years
 
as
 
management
 
doc1p1i0
Annual report 2023
23
consultant and partner. Mrs Solum holds
 
a bachelor’s degree from University of
 
Colorado Boulder, as
well as an MBA from the Norwegian School of Economics (NHH).
 
David Landerborn – Chief Operating Officer
Mr.
 
Landerborn
 
is
 
an
 
experienced
 
executive
 
with
 
deep
 
understanding
 
of
 
the
 
mobile
 
technology
industry, having held several prominent positions within Techstep. This experience
 
includes his role as
Deputy Managing
 
Director and
 
Chief Operating
 
Officer at
 
Optidev AB,
 
which Techstep
 
acquired in
 
2020,
and
 
as
 
part
 
of
 
Techstep’s
 
executive
 
management
 
team
 
since
 
Q4
 
2022.
 
He
 
is
 
passionate
 
about
strategy
 
and
 
operational
 
excellence,
 
mobile
 
technology
 
solutions,
 
and
 
developing
 
a
 
strong
 
and
winning company culture.
 
He is actively
 
involved in local
 
tech initiatives in
 
Borås, Sweden, to
 
make sure
rising
 
Tech
 
stars
 
choose
 
Techstep
 
as
 
their
 
employer.
 
Mr.
 
Landerborn
 
holds
 
a
 
bachelor’s
 
degree
 
in
computer science from the University of Borås, Sweden.
Sheena Lim – Chief Marketing Officer
Ms Lim
 
has over 22
 
years of
 
international brand, marketing
 
and communication experience
 
in telecom,
food & beverage, media
 
and pharmaceutical and
 
HR tech. Ms Lim
 
came to Techstep from
 
the position
as
 
Marketing
 
and
 
Communication
 
Director
 
at
 
Zalaris,
 
a
 
provider
 
of
 
simplified
 
HR
 
and
 
payroll
administration. Previous positions
 
include 12 years
 
with Telenor’s international
 
operations, where
 
she
worked
 
through
 
change
 
and
 
improvement
 
projects
 
across
 
all
 
12
 
markets
 
in
 
which
 
Telenor
 
was
involved.
 
Ms
 
Lim
 
has
 
an
 
executive
 
MBA
 
from
 
BI
 
Norwegian
 
Business
 
School
 
and
 
ESCP
 
European
Business School, as well as a bachelor’s degree for business (marketing) from University of Monash.
Ellen Skaarnæs – Chief People Officer
As Chief People Officer, Mrs Skaarnæs’ key focus is to ensure that Techstep is an attractive workplace
with a culture and people focus that our people and great talents want to be part of. Mrs Skaarnæs is
an experienced, strategic and
 
business-oriented HR leader with
 
a keen focus on
 
delivering results and
adding value to
 
the business. She
 
has a broad
 
background from international organisations
 
at both
the strategic
 
and operational
 
level. With
 
her 13
 
years in Shell
 
holding various
 
positions at
 
all levels
 
(from
HR advisor to
 
Managing Director) and five
 
years at Coca-Cola
 
Enterprises as Ass.
 
Director, HR Business
Partner,
 
she
 
brings
 
extensive
 
experience
 
from
 
performance
 
and
 
talent
 
management
 
and
 
change
management in addition to solid leadership and coaching experience.
Bartosz Leoszewski – Chief Product & Technology Officer
Mr Leoszewski is
 
an experienced IT
 
and software leader
 
and entrepreneur. He
 
is experienced in
 
building
software
 
products
 
and
 
their
 
strategy,
 
setting
 
a
 
long-term
 
technology
 
direction
 
with
 
cybersecurity
always at the
 
forefront. As a
 
software engineer in
 
2006, Mr. Leoszewski
 
co-founded Famoc, where
 
he
was
 
first responsible
 
for product
 
development and
 
engineering as
 
Chief Technology
 
Officer,
 
and in
2012 transitioned to
 
a CEO role
 
- growing the
 
company from just
 
an idea into
 
a recognised player
 
in
the enterprise mobility market. Famoc was acquired by Techstep
 
in 2021. Mr Leoszewski holds an MSc
in computer science
 
from the Technical
 
University of Gdansk
 
and an Executive
 
MBA from Rotterdam
School of Management. He is also a member of the Polish chapter of the Entrepreneurs' Organisation.
 
doc1p1i0
Annual report 2023
24
Board of Directors
Michael Jacobs – Chairman of the Board
 
Mr Jacobs is the Executive Vice
 
President of the Nordics at
 
Crayon ASA, a customer-centric innovation
and
 
IT
 
services
 
company.
 
He
 
has
 
more
 
than
 
30
 
years’
 
experience
 
from
 
extensive
 
management
positions from
 
several
 
international technology
 
companies.
 
He
 
previously was
 
the CEO
 
of Fell
 
Tech
and before that he was
 
the CEO of Atea
 
Norway, where he improved its
 
business performance and led
the
 
transformation
 
to
 
more
 
value-added
 
services.
 
He
 
also
 
served
 
as
 
the
 
Managing
 
Director
 
of
Microsoft
 
Norway
 
and
 
the
 
Managing
 
Director
 
for
 
the
 
Nordics
 
at
 
Dell.
 
He
 
also
 
has
 
experience
 
from
Oracle
 
and
 
Telenor,
 
both
 
in
 
Norway
 
and
 
internationally.
 
He
 
has
 
a
 
degree
 
from
 
California
 
Lutheran
University
 
and
 
continuing
 
education
 
from,
 
among
 
others,
 
Harvard
 
University.
 
Customer
 
focus,
technology innovation and building strong diverse teams are areas that Michael is
 
passionate about.
Mr Jacobs is a Norwegian citizen, living in Oslo, Norway.
 
Jens Rugseth – Board member
 
Mr Rugseth has
 
served on
 
the Board
 
in Techstep
 
since February 2019.
 
In January 2023
 
he stepped down
as chairperson of the Board and remained as an
 
ordinary Board member. Mr Rugseth is a
 
co-founder
and Board member of Crayon Group ASA
 
and Link Mobility Group ASA, and other
 
current directorships
include Chairman of Karbon Invest AS, Sikri Group ASA, Kastel AS and Rift Labs AS, among others. Over
the past
 
30 years
 
he has
 
founded a
 
number of companies
 
within the
 
IT sector. He
 
has also
 
held the
position as chief
 
executive officer
 
in some of
 
the largest
 
IT companies
 
in Norway,
 
including ARK
 
ASA,
Cinet AS and
 
Skrivervik Data AS.
 
Mr Rugseth studied
 
business economics at
 
the Norwegian School
 
of
Management. Mr Rugseth is a Norwegian citizen, living in Switzerland.
 
Ingrid E. Leisner - Board member
 
Ms Leisner has served on the Board of Techstep since February 2016.
 
She has extensive experience as
head of audit
 
committees and member
 
of boards in
 
listed companies currently
 
including the board
of
 
Norwegian
 
Air
 
Shuttle
 
ASA,
 
Maritime
 
and
 
Merchant
 
Bank
 
ASA,
 
Elliptic
 
Lab.
 
ASA
 
and
 
Xplora
Technologies AS.
 
Over several years
 
she held various
 
positions with Statoil
 
(Equinor), including
 
Head
of Portfolio
 
Management Electric
 
Power and
 
trader of
 
different oil
 
products. She
 
holds a
 
Bachelor of
Business Administration (Siviløkonom) from
 
the University of
 
Texas. Ms Leisner
 
is a Norwegian citizen,
living in Oslo, Norway.
 
doc1p1i0
Annual report 2023
25
Melissa Mulholland - Board member
Ms Mulholland has
 
served on the Board
 
in Techstep since April
 
2021. Ms Mulholland
 
is Chief Executive
Officer
 
of
 
Crayon,
 
a
 
digital
 
transformation
 
expert
 
that
 
through
 
innovation
 
and
 
services
 
helps
companies worldwide leverage the
 
power of technology. Her previous
 
experience include 12 years
 
at
Microsoft,
 
leading
 
strategy and
 
business development,
 
and
 
two years
 
in Intel
 
Corporation. She
 
has
authored 12
 
books focused
 
on how
 
to build
 
a business
 
in the
 
Cloud and
 
is a
 
board
 
advisor for
 
SHE,
Europe’s largest
 
gender equality
 
conference. Ms
 
Mulholland holds
 
an MA
 
in Business
 
Administration
and
 
Strategic
 
Management
 
from
 
Regis
 
University
 
in
 
Colorado.
 
She
 
is
 
a
 
US
 
national,
 
living
 
in
 
Oslo,
Norway.
Harald Arnet - Board member
Mr Arnet has served on the Board in Techstep since September 2021. Mr Arnet has more than 30 years
of experience in national and international finance, industrial
 
and financial investments. He is the CEO
of Datum AS,
 
one of the
 
company’s largest shareholders,
 
and has held
 
several board positions
 
in listed
and non-listed
 
companies, including
 
Kahoot! AS,
 
NRC Group
 
ASA and
 
several companies
 
within the
Datum group.
 
He holds a
 
master's degree from
 
University of Denver
 
and London Business
 
School. Mr
Arnet is a Norwegian citizen, living in Oslo, Norway.
 
doc1p1i0 doc1p26i1
 
Annual report 2023
26
Sustainability
 
In Techstep, we want to make positive changes in society by making the
world of work smarter and more sustainable.
 
We believe
 
in the
 
power of
 
mobile technology
 
to make
 
employees happier
 
and more
 
productive by
freeing them up
 
to work
 
smarter. Our solutions
 
can help them
 
do this
 
in a more
 
sustainable and secure
way. This
 
means we
 
will help
 
our customers
 
deliver on
 
their ESG
 
commitments, but
 
also ensure
 
that
we are using
 
resources in a way
 
so that they
 
aren’t depleted over time.
 
It’s about taking care
 
of people
and the environment, both today and for the future.
 
Equally
 
important,
 
responsible
 
business
 
practices
 
are
 
a
 
prerequisite
 
for
 
long-term
 
successful
operations and
 
profitability. We
 
need to
 
be
 
environmentally, socially
 
and
 
economically responsible
across our operations to meet the
 
requirements and expectations from our
 
stakeholders. That means
that
 
we
 
need
 
to
 
have
 
effective
 
business
 
processes,
 
tools,
 
governance
 
structures
 
and
 
compliance
practices in place.
 
At Techstep, our sustainability framework adheres to internationally recognised standards for human
rights, labour practices, environmental protection and anti-corruption measures. We proudly support
the
 
United
 
Nations’ 17
 
sustainable
 
development
 
goals
 
and
 
uphold
 
the
 
principles
 
outlined
 
in
 
the
 
UN
Global
 
Compact.
 
Our
 
sustainability
 
reporting
 
transparently
 
illustrates
 
Techstep’s
 
impact
 
on,
 
and
response
 
to,
 
environmental,
 
climate
 
and
 
societal
 
changes,
 
demonstrating
 
our
 
commitment
 
to
sustainable progress.
 
Reporting standards
This sustainability report has been
prepared for the period 1 January to 31
December 2023, unless stated otherwise.
The report covers the entire Techstep
Group, and includes relevant disclosures
for a range of environmental, social and
governance (ESG) topics, as well as
reporting principles related to the
reporting process. The content is in
accordance with the Global Reporting
Initiative (GRI) standards and guided by
the UN Global Compact and the UN
Sustainable Development Goals.
Greenhouse gas emissions are reported
in accordance with the Greenhouse Gas
Protocol and verified by an accredited
third party.
 
doc1p1i0
 
 
 
doc1p27i2 doc1p27i0 doc1p27i4 doc1p27i3
Annual report 2023
27
Key highlights from the year
Material topic
Techstep ambitions
2023 performance
SDGs
Circularity
Grow number of end-of-life
returns
 
Collected ~14 900 mobile devices;
Prolonged life of 95%;
 
Avoided emissions ~940 tCO
2
Climate action
Minimum 42% reduction of GHG
emissions in scope 1&2 by 2030,
with 2022 as baseline year
100% electricity consumed at
Scandinavian offices covered
by Guarantees of Origin (GOs)
8% reduction in scope 1&2
emissions, committed to Science
Based Targets
ISO 14001 certified
54% renewable energy at
Scandinavian offices
Diversity &
inclusion
Above 30% women in the
workforce by 2025
28% women in the Group
43% women in executive
management
Employee
engagement
Engagement score at 8.0 of 10
 
Engagement score
at 7.8 of
10 at
31.12
Supply chain
responsibility
ESG due diligence of all Tier 1,
Tier 2 and Tier 3 suppliers
38 suppliers assessed on ESG
topics
Cybersecurity &
data privacy
No leak of customer data
Security awareness training of
all employees
 
ISO 27001 certified by H1 2024
Strengthened security
governance
 
87% of employees completed
security awareness training
Business ethics &
anti-corruption
Zero serious compliance
incidents
Strengthen Techstep
s
preventive anti-corruption
programme, including relevant
controls to properly mitigate
corruption
Zero reported compliance
incidents
3
Reduction target is adjusted from 2022 to align with Science
 
Based Target commitment and validation for
 
Small and Medium
sized enterprises
 
doc1p1i0 doc1p28i1
Annual report 2023
28
Corporate governance and sustainability management
Techstep’s ESG policy outlines our overall commitment
 
to responsible business practices with respect
to
 
people,
 
the
 
environment
 
and
 
society.
 
Sustainability
 
is
 
incorporated
 
into
 
Techstep’s
 
strategy,
objectives and management
 
systems. The Board of
 
Directors has the
 
overall responsibility for
 
aligning
Techstep’s strategy and
 
ESG considerations.
 
Operationalising of
 
principles into
 
day-to-day operations
lies with
 
the CEO,
 
supported by
 
the executive
 
management group.
 
Each executive
 
is responsible
 
for
communicating these to everyone in their respective business units.
Techstep also has
 
a dedicated team
 
to ensure
 
sufficient focus
 
on driving
 
sustainability and
 
advancing
the company’s ESG
 
programme across the
 
organisation, as well
 
as ensure compliance
 
with internal
and external requirements. The ESG and compliance
 
function reports to the CFO, the audit
 
committee
and
 
the
 
Board.
 
In
 
addition,
 
the
 
company’s
 
CISO
 
carries
 
responsibility
 
for
 
data
 
protection
 
and
information security. The CISO reports to the
 
CEO and the Board. ESG,
 
risk and compliance are on the
agenda at the monthly
 
management meetings, as well
 
as quarterly audit committee
 
meetings, and
selected board meetings.
 
During
 
2023,
 
Techstep
 
further
 
strengthened
 
focus
 
and
 
commitment
 
on
 
ESG,
 
risk
 
and
 
compliance
across
 
the
 
organisation.
 
Much
 
effort
 
was
 
spent
 
on
 
developing
 
and
 
implementing
 
the
 
company’s
management system based
 
on the ISO
 
standard, with emphasis
 
on quality, security
 
and environment,
to support
 
day-to-day operations
 
and
 
ensure a
 
more systematic
 
approach
 
to improving
 
business
processes and ESG performance. The management system
 
was certified in accordance with ISO 9001
(quality)
 
and
 
14001
 
(environment)
 
in
 
Q1
 
2023.
 
The
 
work
 
with
 
continuous
 
improvement
 
across
 
all
business
 
operations
 
continues
 
in
 
2024,
 
as
 
well
 
as
 
targeting
 
ISO
 
27001
 
certification
 
(information
security) by the end of the first half of the year.
 
Techstep
 
adheres
 
to
 
the
 
Norwegian
 
Code
 
of
 
Practice
 
for
 
Corporate
 
Governance
 
issued
 
by
 
the
Norwegian
 
Corporate
 
Governance
 
Board
 
(NCGB).
 
Techstep’s
 
corporate
 
governance
 
practices
 
are
included
 
as
 
a
 
separate
 
chapter
 
in
 
this
 
annual
 
report
 
on
 
page
 
48.
 
Publicly
 
available
 
governing
documents are published on the company’s website.
Governance bodies in Techstep
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
29
Stakeholder dialogue and material topics
Continuous dialogue with
 
our stakeholders is
 
considered crucial for sustainable
 
growth, ensuring
valuable insight and opportunities for improvement.
 
Stakeholder
group
How we engage
Central topics
Customers
Ongoing dialogue
Tender processes
 
ESG assessments
Customer centre
Customer satisfaction survey
Industry forums
Circularity (end-of-life handling, e-waste)
Data security and privacy
 
Responsible sourcing (human rights)
Environmental management
 
Quality management
 
Investors
Quarterly presentations
Annual general meeting
Investor meetings
Climate risk (GHG emissions, taxonomy driven,
financial risk)
 
Governance practices
 
People practices (human capital)
Data security and privacy
Profitability
Employees
Weekly townhall updates
Digital platforms/-Workplace
Employee engagement
surveys
Departmental meetings
Monthly/quarterly check-ins
Day-to-day communication
Employee engagement and well-being
(motivation, stress, work-life balance)
Equality, diversity and inclusion
Development and career opportunities
Climate action
Circularity
Business
partners/
suppliers
Partner meetings
Own ESG strategies
Transparency
Future needs and
requirements
Ethical trade
Governance practices
Environmental impact
Data protection and privacy
Industry peers
Partnering in industry
coalitions, meetings, seminars
Circularity
Ethical trade
Regulators
Ongoing assessment of
relevant laws and regulations
to ensure compliance.
Monitoring developments and
new legislation to proactively
respond to information
requests.
 
Climate and environmental management
Human rights and labour rights in supply
chain
 
Workplace health and safety
Diversity and equality
Anti-corruption
Governance practices
 
doc1p1i0
 
Annual report 2023
30
Materiality
We
 
conducted
 
a
 
materiality
 
assessment
 
in
 
2021
 
to
 
identify
 
the
 
sustainability
 
topics
 
that
 
are
 
most
material to our business and to our stakeholders. Topics included in the process were selected based
on requirements and
 
information requests
 
especially from customers
 
and investors,
 
peer and industry
benchmarks,
 
international
 
reporting
 
frameworks
 
and
 
standards
 
such
 
as
 
Global
 
Reporting
 
Initiative
(GRI)
 
and
 
Sustainability
 
Accounting
 
Standards
 
Board
 
(SASB),
 
legal
 
requirements
 
and
 
new
sustainability legislation.
 
The materiality
 
assessment, which was
 
revised at
 
the end of
 
2023, has helped
us identify topics
 
which are considered
 
to have a
 
significant impact on
 
Techstep’s long-term business
success.
 
Material topics identified
Circularity
Climate action and GHG emissions
Employee engagement
Diversity, inclusion and equal opportunities
Responsible sourcing
Data security and privacy
Business ethics
 
We
 
consider
 
the
 
prioritisation
 
based
 
on
 
materiality
 
assessments
 
as
 
a
 
dynamic
 
process
 
and
 
will
continuously adjust our priorities and actions based on company development, changing legislation,
stakeholder feedback and developments in sustainability/ESG frameworks.
Looking forward to the EUs Corporate Sustainability Reporting Directive (CSRD), Techstep will conduct
a
 
double
 
materiality
 
analysis
 
in
 
2024.
 
This
 
approach
 
will
 
evaluate
 
both
 
our
 
internal
 
operational
impacts and external consequences on the wider environment and society, enhancing transparency
and accountability in our sustainability reporting.
EU Taxonomy
The
 
EU
 
taxonomy
 
is
 
a
 
classification
 
system
 
with
 
a
 
list
 
of
 
environmentally
 
sustainable
 
economic
activities and an important enabler to scale up sustainable investment and implement the European
Green
 
Deal.
 
Techstep
 
will
 
be
 
required
 
to
 
disclose
 
to
 
what
 
extent
 
its
 
turnover,
 
investments
 
and
operational
 
costs
 
are
 
aligned
 
with
 
the
 
EU
 
taxonomy
 
criteria,
 
currently
 
expected
 
from
 
2025.
 
Going
forward,
 
Techstep
 
will
 
evaluate
 
current
 
and
 
possible
 
taxonomy-eligible
 
activities
 
and
 
measures
required to transit towards taxonomy alignment of the activities in question.
 
4
Changes from 2022 report: Digital literacy & skills in society
 
has been removed as it is considered less material.
 
 
doc1p1i0
 
doc1p31i1
Annual report 2023
31
Circularity and responsible use of devices
Mobile
 
devices
 
are
 
excellent
 
work
 
tools,
 
but
 
put
 
a
 
strain
 
on
 
climate,
 
environment
 
and
 
society
throughout their
 
lifespan,
 
from production
 
to disposal.
 
Globally, over
 
60 million
 
tonnes of
 
electronic
waste are generated
 
each year, and
 
the amount is
 
rising five times
 
faster than documented
 
recycling.
Estimates
 
say
 
that
 
less
 
than
 
one
 
quarter
 
(22.3%)
 
of
 
the
 
yearly
 
e-waste
 
is
 
collected
 
and
 
recycled,
leaving a wealth
 
of valuable rare
 
earth and critical
 
materials such as
 
gold, copper, silver,
 
tungsten and
tin unaccounted for
 
– resources that
 
could be recovered
 
and returned to
 
the production
 
cycle, instead
of causing huge environmental and human health risks.
An effective way of counteracting
 
this is to extend devices’
 
lifetime and ensure that devices
 
that can
no
 
longer
 
be
 
used
 
are
 
recycled
 
in
 
a
 
responsible
 
manner.
 
By
 
helping
 
customers
 
with
 
lifecycle
management,
 
repair
 
and
 
take-back
 
services,
 
more
 
devices
 
can
 
get
 
a
 
prolonged
 
life
 
and
 
more
resources can be preserved.
 
Key figures 2023
End-of-life returns and avoided emissions
Circular
 
economy
 
practices
 
and
 
device
 
lifecycle
 
management
 
are
 
a
 
central
 
part
 
of
 
Techstep’s
offering. Our Lifecycle solution is designed
 
to digitise and simplify enterprises’ mobile
 
device lifecycle
management
 
process,
 
including
 
repair,
 
return
 
and
 
recycling
 
until
 
end-of-life.
 
We
 
cooperate
 
with
certified partners
 
specialised in
 
wipe, repair
 
and refurbish
 
and resale
 
of used
 
devices, so
 
that well-
functioning devices can get a
 
new life in the second-hand market.
 
This way, we help extend devices’
lifespan
 
while
 
allowing
 
more
 
people
 
access
 
to
 
mobile
 
technology
 
at
 
an
 
affordable
 
cost.
 
Units
 
that
cannot be used any more, are properly handled
 
for recycling so that resources can be
 
preserved and
reused in the manufacturing of new products.
 
Through our take-back solution, Techstep
 
collected close to 15 000
 
mobile devices in 2023. Over
 
95%
of the units were
 
securely wiped and refurbished
 
for reuse and sold
 
to the second-hand market.
 
The
positive environmental impact (handprint) of this is estimated to be over 940 tonnes
 
of avoided CO
2
emissions. The remaining units were carefully sorted and recycled by appropriate waste operators, in
accordance with the WEEE-directive.
 
Going forward we will grow the number of devices
 
we collect for end-of-life handling to prolong their
lifespan
 
and
 
intensify collaboration
 
with manufacturers
 
and
 
strategic
 
partners to
 
improve lifecycle
management and circularity along the value chain.
5
Based on calculations from our reseller partners
 
doc1p1i0
 
 
 
 
 
 
 
 
 
doc1p32i1
Annual report 2023
32
Climate and environmental impact
In
 
Techstep
 
we
 
are
 
committed
 
to
 
minimising
 
our
 
climate
 
and
 
environmental
 
impact.
 
Our
environmental policy
 
serves as
 
guiding principles
 
to environmental
 
stewardship, outlining
 
proactive
measures
 
aimed
 
at
 
reducing
 
our
 
carbon
 
footprint
 
and
 
fostering
 
sustainability
 
throughout
 
our
operations, including helping customers and
 
suppliers to optimise their
 
resource usage and minimise
electronic waste.
Key figures 2023
Main developments
 
During
 
2023,
 
we
 
have
 
strengthened
 
environmental
 
management
 
in
 
the
 
organisation,
 
which
 
was
validated by the
 
ISO 14001
 
certification in Q1
 
2023. Techstep has
 
further committed to
 
reduce emissions
by minimum 42%
 
in Scope 1
 
and 2 by
 
2030, with 2022
 
as a baseline
 
year. This target
 
has been validated
by Science Based Targets for Small or
 
Medium sized enterprises (SMEs). Techstep uses market-based
approach for energy calculation to meet emission reduction targets set for Scope 2.
Key GHG figures denoted in tCO
2
e
2023
2022
Change
Scope 1
16.1
20.2
-20%
Scope 2 (location-based)
33.1
32.1
3%
Scope 2 (market-based)
65.8
71.3
-8%
Scope 3
 
9 067.9
11 753.8
-23%
Total Scope 1&2 (location-based)
49.2
52.3
-6%
Total Scope 1+2 (market-based)
81.8
91.5
-11%
Total Scope 1+2+3 (market-based)
9 149.7
11 845.2
-23%
6
Note that in 2022 report, Scope 1&2 emissions reported
 
were location-based. We have changed focus
 
to market-based
reporting for Scope 2, to align with reduction targets
 
validated by Science Based Targets. In addition, the
 
methodology for
calculating the share of renewable energy has been changed
 
to focus on electricity covered by Guarantees of Origin
 
(GOs).
 
doc1p1i0
 
 
 
 
 
 
 
Annual report 2023
33
Scope 1&2 emissions
Scope
 
1
 
emissions
 
are
 
related
 
to
 
the
 
combustion
 
of
 
fuels
 
in
 
company-leased
 
vehicles.
 
Scope
 
1
emissions
 
account
 
for
 
32.7%
 
of
 
the
 
total
 
Scope
 
1
 
and
 
Scope
 
2
 
emissions
 
for
 
the
 
Group.
 
Scope
 
1
emissions decreased by 20% from 2022, as
 
Techstep is gradually phasing out fossil
 
fuel vehicles when
leasing agreements expire and vehicles are to be replaced.
Location-based Scope 2 emissions in 2023 was 33.1
 
tCO
2
e and accounts for 67.3% of the total
 
scope 1
and scope 2 emissions, and
 
0.4% of total emissions in 2023.
 
These emissions are mainly attributed
 
to
the
 
consumption
 
of
 
electricity
 
and
 
district
 
heating
 
from
 
the
 
company’s
 
offices,
 
as
 
well
 
as
 
electric
vehicles. Location-based Scope 2
 
emissions increased by
 
3% from 2022,
 
primarily due to
 
consumption
of district heating
 
related to the
 
Stockholm office which
 
opened in Q4
 
2022 and is
 
hence included from
2023.
 
Total share of
 
renewable energy consumption
 
was 68%, and
 
54% of electricity
 
consumed was covered
by Guarantees of Origin
 
(GOs), up from 42%
 
GOs in 2022. In
 
2023, 100% of the
 
electricity consumption
in
 
Sweden
 
and
 
Denmark
 
was
 
covered
 
by
 
GOs.
 
In
 
Norway,
 
36%
 
of
 
the
 
electricity
 
consumption
 
was
covered by GOs, while Poland had zero coverage.
 
Total Scope 2 emissions per country
 
Market-
based
Location-
based
%
 
renewable
energy
Norway
 
35.5
5.4
36%
Sweden
6.9
9.8
75%
Denmark
-
0.1
100%
Poland
23.4
17.8
-
Total
65.8
33.1
For 2024,
 
Techstep purchases
 
GOs for
 
all Scandinavian
 
offices, which
 
is expected
 
to have
 
a positive
effect on the
 
Scope 2 market-based
 
emissions. To further reduce
 
Scope 1&2 emissions, Techstep
 
will
reduce
 
company
 
vehicles
 
and
 
switch
 
to
 
electric
 
vehicles
 
when
 
replaced.
 
We
 
are
 
also
 
exploring
opportunities for more environmentally friendly
 
energy solutions at our Polish
 
office, as we will change
premises during 2024.
 
Scope 3
 
Techstep’s
 
Scope
 
3
 
emissions
 
account
 
for
 
over
 
99%
 
of
 
the
 
company’s
 
total
 
emissions
 
in
 
2023.
 
The
decrease of 23%
 
from 2022 relates primarily
 
to a decline
 
in mobile devices sales
 
both in Norway
 
and
Sweden, partly offset by increased travel activity across the company. As a reseller of mobile devices
and
 
accessories,
 
Techstep
 
does
 
not
 
manufacture
 
any
 
own
 
products.
 
Distribution
 
is
 
outsourced
 
to
logistics
 
partners
 
as
 
a
 
“dropshipping”
 
solution,
 
which
 
is
 
more
 
efficient
 
and
 
more
 
environmentally
friendly as the goods are shipped directly to
 
the customer. Purchased goods mainly represent mobile
devices (94%) and
 
accessories (6%)
 
sold to
 
customers. Techstep uses
 
cloud-based data centres
 
such
as
 
Microsoft
 
365
 
and
 
Azure
 
Compute,
 
which
 
are
 
much
 
more
 
energy
 
efficient
 
than
 
traditional
 
on-
premises data
 
centres. In
 
addition, data
 
is stored
 
on different
 
software platforms
 
managed
 
on the
7
 
%
renewable energy is calculated as share of scope 2 renewable
 
energy (market-based)
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
34
Emission intensity
providers’ hosting
 
infrastructure. In
 
2023, business
 
travel increased
 
due to
 
the company’s
 
cross-border
matrix organisational structure, in addition to all
 
employees being gathered in a company-wide kick-
off.
Emissions related to
 
goods and
 
services are
 
expected to increase
 
going forward as
 
Techstep grows
its business, which
 
partly will be offset
 
by the introduction of
 
newer products with lower
 
emissions. In
our commitment
 
to reduce
 
the environmental
 
impact, we
 
proactively assist
 
customers in
 
selecting
more
 
eco-friendly
 
products
 
from
 
available
 
market
 
options.
 
Moreover,
 
we
 
collaborate
 
with
 
our
distributors to improve and optimise logistics solutions.
 
We
 
will
 
also
 
continue
 
our
 
efforts
 
and
 
broaden
 
the
 
scope
 
of
 
emission
 
data
 
to
 
include
 
additional
emission
 
sources
 
and
 
improving
 
data
 
quality
 
going
 
forward.
 
This
 
will
 
be
 
critical
 
to
 
track
 
the
development of emissions and define meaningful reduction targets for Scope 3.
GHG annual emissions
 
Figures denoted in tCO
2
e
 
2023
2022
Scope 1
 
Transport - Diesel
9,7
 
14.3
 
Transport - Petrol
6.4
 
5.8
 
Scope 1 emissions
 
 
16.1
 
 
20.2
 
 
Electricity (market-based)
 
Electricity Nordic mix
 
34.8
 
 
39.5
 
Electricity Poland
 
23.4
 
 
25.4
 
Electric car
 
0.9
 
 
1.9
 
District heating
 
 
 
6.7
 
 
4.5
 
Scope 2 emissions
 
 
65,8
 
 
71.3
 
 
Business travel
 
203.9
 
 
81.4
 
Purchased goods and services
 
8 841.3
 
 
11 648.9
 
Fuel- and energy related activities
 
14.8
 
 
16.7
 
Upstream transportation and distribution
 
2.4
 
 
3.0
 
Waste generated in operations
 
 
5.5
 
 
3.7
 
Total emissions Scope 3
 
 
9 067.9
 
 
11 753.8
 
 
 
Total emissions (market-based)
 
 
 
Total emissions - Scope 1 & 2
 
 
81.8
 
 
91.5
 
Total emissions - Scope 1, 2 & 3
 
 
9 149.7
 
 
11 845.2
 
 
– tCO2 per NOK million
 
 
 
Emission intensity – Scope 1 & 2
 
0.08
 
 
0.07
 
Emission intensity – Scope 1, 2 & 3
 
 
8.40
 
 
9.30
 
8
For 2022, electricity from electric vehicles was not treated
 
as a separate item part of the electricity emissions
 
in the accounting
system but included in the total Scope 2 emissions only.
 
Due to recent changes in methodology in the carbon
 
accounting tool,
this is from 2023 added as a separate item under electricity
 
consumption.
 
9
Emission intensity for 2022 have been restated due to
 
restated total revenues for 2022 + changed focus
 
to market-based
approach
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
35
 
Environmental key performance indicators
Waste disposed by the type
 
2023
 
2022
Non-hazardous
kg
 
5.47
 
 
3.6
 
Hazardous
kg
 
-
 
 
0.1
 
 
Fuels for transportation
 
 
 
Diesel
m3
 
3.62
 
5.7
Petrol
m3
 
2.50
 
2.4
 
Energy consumption by type
 
 
 
Electricity
MWh
 
336.25
 
 
371.7
 
Self-generated renewable energy (solar)
MWh
 
10.56
 
 
9.9
 
District heating
 
MWh
 
127.53
 
 
141.6
 
 
Renewable energy
 
 
 
Total energy consumption (scope 1+2)
MWh
 
535.50
 
 
603.9
 
Renewable energy (location-based)
MWh
 
323.81
 
 
365.0
 
Total renewable energy share (location-based)
%
 
60.5%
 
60.4%
Renewable energy (market-based)
MWh
 
255.81
 
 
220.5
 
Total renewable energy share (market-based)
%
 
47.8%
 
36.5%
For
 
boundaries
 
and
 
methodology, please
 
see
 
note
 
for Greenhouse
 
Gas
 
report
 
on
 
page
 
145
 
and/or
Carbon Footprint Report available on our website www.techstep.io
 
doc1p1i0 doc1p36i1
Annual report 2023
36
Our people
 
At Techstep, one of our
 
main goals is to have the
 
best mobile tech expertise in the
 
market. Achieving
this
 
depends
 
upon
 
nurturing
 
a
 
healthy,
 
engaged
 
and
 
skilled
 
workforce
 
where
 
continuous
 
learning,
knowledge-sharing
 
and
 
personal
 
development
 
are
 
paramount.
 
We
 
are
 
dedicated
 
to
 
fostering
 
a
professional, safe and supportive
 
work environment, characterised by
 
respect, fairness and dignity
 
for
all individuals.
 
Recognising
 
that
 
people
 
are
 
fundamental
 
to
 
Techstep’s
 
growth
 
and
 
long-term
 
success,
 
we
 
are
committed
 
to
 
recruiting
 
and
 
retaining
 
a
 
talented
 
workforce.
 
Central to
 
our
 
approach
 
is
 
fostering a
culture of continuous learning and knowledge exchange, enabling
 
our employees to thrive and excel
in their roles.
 
2023
 
was
 
however
 
another
 
challenging
 
year
 
with
 
transformative
 
changes
 
for
 
Techstep,
 
largely
impacted by
 
the cost
 
reduction programme
 
and changes
 
in executive
 
management. The
 
turnover
rate for
 
the year stood
 
at 27%, reflecting
 
the impact of
 
organisational transformation and
 
rightsizing
efforts.
 
By
 
year-
 
end,
 
our
 
team
 
comprised
 
261
 
employees.
 
Becoming
 
One
 
Techstep
 
and
 
getting
acquainted
 
with
 
common
 
standards
 
and
 
practices
 
to
 
streamline
 
our
 
operations
 
and
 
enhance
collaboration across the organisation continues to be our focus going forward.
 
 
doc1p1i0
Annual report 2023
37
Employee engagement
At Techstep, we seek to fostering engaged and high-performing teams
 
through regular dialogue and
feedback mechanisms. To
 
facilitate this, we
 
offer quarterly check
 
-ins and reviews
 
for all employees.
In addition,
 
we utilise
 
an employee
 
engagement survey
 
tool to
 
seek valuable
 
insight and
 
feedback
from our
 
employees. This
 
tool covers
 
a wide
 
range of
 
topics, including
 
personal development,
 
team
dynamics, work environment, and
 
leadership effectiveness. By requesting feedback
 
regularly, we are
able to actively
 
take appropriate actions
 
to continuously maintain
 
a highly engaged organisation
 
and
detect and address issues such as discrimination and work-life balance concerns.
 
Despite
 
a challenging
 
year, Techstep
 
saw
 
a notable
 
improvement in
 
our engagement
 
score,
 
rising
from 7.1 to 7.8 over the past year. Focus in 2024 will be on building a unified and strong organisational
culture,
 
developing
 
leaders
 
and
 
enhancing
 
our
 
employees’
 
capabilities.
 
We
 
aim
 
to
 
achieve
 
an
engagement score of 8.0 by the end of the year.
 
doc1p1i0 doc1p38i1
Annual report 2023
38
Diversity, inclusion and equality
At Techstep we embrace diversity
 
and equality, believing that different perspectives,
 
experiences and
backgrounds
 
foster
 
dynamics,
 
creativity,
 
and
 
innovation.
 
With
 
increased
 
diversity
 
and
 
broad
representation
 
of
 
individuals
 
in
 
the
 
company,
 
we
 
will
 
become
 
a
 
better
 
partner
 
to
 
our
 
customers.
Techstep has zero tolerance
 
for discrimination and sexual
 
harassments in the workplace.
 
Techstep’s
HR function is responsible for following up equality and diversity in the Group.
Operating within an
 
industry historically dominated
 
by men, Techstep
 
has made it
 
a priority to
 
actively
recruit, retain,
 
and advance
 
women within
 
our organisation.
 
We seek
 
to promote
 
gender balance
 
in
recruitment processes and monitor
 
closely to measure progress. During
 
2023, 24% of all
 
new hires and
7%
 
of
 
management
 
hires
 
or
 
promotions
 
were
 
women,
 
respectively.
 
Despite
 
the
 
rightsizing
 
of
 
the
organisation, the
 
share
 
of women
 
increased
 
slightly during
 
the year
 
to 28%.
 
Techstep
 
uses the
 
SHE
Index to track progress, and at the end of 2023 the
 
SHE Index score had improved from 69 to 72 points
out of 100. Over time, Techstep aims to reach a SHE Index score of 80.
 
Compensation and benefits
Techstep
 
seeks
 
to
 
offer
 
competitive
 
remuneration
 
to
 
all
 
employees,
 
reflecting
 
their
 
educational
background,
 
experience
 
and
 
professional
 
qualifications,
 
and
 
industry
 
standards
 
within
 
their
respective locations. To
 
ensure fairness
 
and inclusivity,
 
all employees are
 
enrolled in
 
a collective
 
bonus
scheme and have access to the same insurance benefits based on country-specific regulations.
 
Techstep
 
offers
 
additional
 
payment
 
for
 
parental
 
leave
 
for
 
both
 
men
 
and
 
women,
 
based
 
on
 
local
arrangements. In 2023,
 
men and women in
 
Techstep typically used
 
the allocated amounts of
 
parental
leave in line with the national guidelines.
All employees shall be entitled to equal opportunities for equal work, meaning the same rights, salary
and career
 
advancement prospects
 
within their
 
respective roles,
 
all other
 
factors being
 
equal. A
 
recent
mapping of wage levels throughout
 
the organisation has been conducted
 
to identify potential wage
gaps,
 
increase
 
transparency
 
and
 
promote
 
fairness.
 
Our
 
initial
 
analysis
 
indicates
 
no
 
significant
gender-related salary differences; however, we recognise that wage gaps
 
may be attributed more to
 
doc1p1i0
 
 
 
 
 
 
Annual report 2023
39
Job level
Norway
Sweden
Poland
Denmark
Level 1
106%
Level 2
96%
116%
60%
Level 3
90%
120%
0%
Level 4
87%
91%
72%
Level 5
92%
117%
Level 6
84%
Level 7
Level 8
83%
variations in length
 
of experience and
 
types of competencies.
 
Moving forward, we
 
are committed to
continued monitoring and refinement
 
of our remuneration practices
 
to foster equity and equality
 
for
all employees.
 
Figure: Average ratio of women base salary over men’s base salary for 2023
Executive remuneration is guided by Techstep’s remuneration policy, which is prepared by the Board
and adopted by the general meeting. The remuneration report is available from the website
www.techstep.io
.
 
Share-based incentive programme
We
 
believe
 
that
 
employees
 
owning
 
shares
 
in
 
our
 
company
 
promotes
 
value
 
creation
 
through
increased engagement,
 
commitment and loyalty.
 
A provision
 
has therefore been
 
made for employees
to buy shares at a discount through a share purchase employee programme. Participation
 
is open to
all employees and 5% of the workforce participated in the share purchase programme in 2023.
Working environment, health and safety
Working with
 
IT typically
 
includes many
 
hours in
 
front of
 
a computer.
 
Techstep employees
 
have the
right
 
to
 
a
 
healthy
 
and
 
safe
 
workplace,
 
including
 
a
 
good
 
workplace
 
environment
 
and
 
ergonomics.
Techstep offers a
 
hybrid working solution that
 
facilitates efficiency
 
and collaboration combined
 
with
employees’
 
personal
 
preferences
 
in
 
terms
 
of
 
their
 
work
 
arrangements.
 
The
 
company’s
 
offices
 
are
located
 
in
 
modern
 
facilities,
 
and
 
all
 
employees
 
are
 
offered
 
health
 
services
 
through
 
private
 
health
insurance arrangements.
 
We also
 
comply with
 
the conventions
 
of the
 
UN Global
 
Compact and
 
the
International Labour Organisation.
 
Techstep targets
 
a sickness
 
absence rate
 
of 3%
 
or less.
 
In 2023,
 
the sick
 
leave was
 
2.9% of
 
the total
working hours in the
 
Group, which is a
 
positive improvement from previous
 
years. There were no
 
work-
related illnesses or incidents reported during the year.
10
 
The data is based on annual base salary for permanent
 
employees, with level 8 being the highest representing
 
executive
management (excl. CEO). Level 8 (EMT) was not included
 
in the 2022 report. Levels with less than five employees
 
are not reported.
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
40
Employee data
2023
2022
2021
 
Total
 
number of employees
 
Total
 
number of employees
 
267
315
341
Number of employees based in Norway
102
125
na
Number of employees based in Sweden
119
144
na
Number of employees based in Denmark
3
3
na
Number of employees based in Poland
43
43
na
Number of part-time employees (all of which voluntary)
4
3
6
Turnover rate
 
(incl. downsizing)
27%
24%
13%
 
Employee engagement score at year end
7.8
7.1
7.4
 
Diversity and equality
 
Share of women - Board of Directors
40%
40%
40%
Share of women - Executive management
43%
38%
13%
Share of women - Management direct reporting to EMT
6
27%
27%
29%
Share of women - Group total
28%
27%
23%
Share of women - Part-time employees
25%
67%
33%
Share of women - New employees
36%
38%
na
Share of women - Promotion/ hire to management positions
7%
27%
na
SHE Index score
72
69
61
 
Age breakdown < 30
12%
11%
14%
Age breakdown 30-50
68%
69%
68%
Age breakdown 50+
19%
20%
18%
 
Average weeks of parental leave
 
- Norway (women/men)
7
34/15
34/17
25/15
Average weeks of parental leave
 
- Sweden (women/men)
7
7/4
23/7
2/7
Average weeks of parental leave
 
- Poland (women/men)
7
52/1
32/32
46/2
 
Health and safety
 
Sick leave
2.9%
3.6%
3.5%
Occupational injuries
0
0
0
 
6
 
Due to internal reorganisations the last years, the figures
 
are not directly comparable year over year.
 
7
 
In Norway, parents are entitled to 49 weeks of
 
paid parental leave of which 15 weeks are reserved for
 
each parent. In Sweden, the
parental benefit is 480 days (16 months) of paid leave,
 
of which 390 days are sickness benefit qualifying days that
 
can be taken,
and each parent has an
exclusive right to 90 of those days (18 weeks). In Poland,
 
parental leave is 32 weeks and can be used
freely by both parents.
 
 
doc1p1i0
Annual report 2023
41
Responsible sourcing and supply chain
management
Techstep is
 
dedicated to
 
upholding and
 
championing internationally
 
proclaimed human
 
rights and
workers’ rights, as evidenced by our ESG policy and commitment to the UN Global Compact. We want
to ensure a responsible
 
value chain and do
 
our part in minimising
 
adverse impacts on
 
people and our
planet.
Collaboration with our partners
 
and suppliers is pivotal to
 
our value chain, as
 
they play a crucial
 
role
in
 
providing
 
the
 
products
 
and
 
services
 
necessary for
 
delivering
 
mobile
 
technology solutions
 
to
 
our
customers.
 
However,
 
this
 
collaboration
 
also
 
entails
 
shared
 
responsibilities.
 
We
 
actively
 
address
environmental impact
 
concerns
 
within our
 
supply chain
 
and
 
remain vigilant
 
about potential
 
social
and compliance risks, including human rights infringements.
While
 
we
 
acknowledge
 
that
 
we
 
do
 
not
 
influence
 
direct
 
control
 
over
 
working
 
conditions
 
or
environmental
 
emissions
 
in
 
our
 
supply
 
chain,
 
we
 
believe
 
in
 
advocating
 
for
 
positive
 
change.
 
Our
approach involves responsible sourcing, where we set clear expectations for our third-party partners.
We challenge them to continually improve and foster ethical and sustainable business practices.
Policy commitment and governance
Techstep’s ESG (Environmental,
 
Social, and Governance)
 
policy has been
 
adopted by the
 
Board and
commits Techstep to
 
conducting due diligence assessments
 
for responsible business
 
practices. The
company’s
 
procurement
 
policy
 
and
 
supplier
 
management
 
procedure
 
establish
 
principles
 
for
selecting and monitoring suppliers,
 
including processes and routines
 
for due diligence assessments.
These assessments
 
consider potential
 
ESG risks,
 
aligning with
 
the UN
 
Guiding Principles
 
on Business
and Human
 
Rights and
 
the OECD
 
Due Diligence
 
Guidance. Additionally,
 
Techstep’s Supplier
 
Code of
Conduct specifies
 
our expectations
 
for sustainable
 
and
 
ethical business
 
practices
 
to suppliers
 
and
subcontractors. New suppliers are familiarised
 
with the Supplier Code during the
 
onboarding process,
while existing suppliers through self-assessments as part of the due diligence process.
The
 
responsibility
 
for
 
responsible
 
business
 
practices
 
and
 
overseeing
 
supplier
 
due
 
diligence
 
and
reporting lies
 
with the
 
Sustainability and
 
Compliance function,
 
who reports
 
directly to
 
the executive
management, audit
 
committee and the
 
Board. The
 
work involves
 
collaboration with
 
representatives
from other
 
parts of
 
the organisation
 
such as
 
procurement related
 
to customer
 
deliveries, internal
 
IT
operations, and security, depending on relevance.
Supplier management and due diligence practices
Techstep uses a risk
 
management tool to monitor
 
and oversee suppliers
 
and partners. Suppliers are
classified
 
and
 
prioritised based
 
on
 
specific criteria,
 
including
 
direct
 
spend,
 
strategic
 
or
 
operational
importance, and the proximity of our relationship with them or their activities.
 
Techstep’s
 
due
 
diligence
 
process
 
is
 
based
 
on
 
the
 
OECD
 
Due
 
Diligence
 
Guidance
 
for
 
Responsible
Business
 
Conduct
 
and
 
the
 
UN
 
Guiding
 
Principles
 
on
 
Business
 
and
 
Human
 
Rights,
 
and
 
we
 
are
 
doc1p1i0
Annual report 2023
42
committed
 
to
 
ongoing
 
improvement
 
based
 
on
 
learnings
 
and
 
new
 
regulations.
 
Our
 
supplier
assessment
 
procedure
 
aims
 
to
 
verify
 
to
 
what
 
extent
 
our
 
suppliers
 
live
 
up
 
to
 
expectations
 
set
 
by
international guidelines,
 
industry
 
standards,
 
our
 
Supplier
 
Code
 
of
 
Conduct,
 
as
 
well
 
as
 
by
 
customer
requirements.
New
 
third-
 
parties
 
undergo
 
due
 
diligence
 
assessment
 
on
 
during
 
the
 
onboarding
 
process,
 
while
existing
 
third
 
parties
 
are
 
assessed
 
based
 
on
 
classification.
 
Techstep
 
achieves
 
this
 
through
 
a
combination of supplier
 
evaluation and self-assessments that
 
suppliers and partners must
 
complete,
with the frequency
 
and scope reflecting
 
the classification and
 
prioritisation of each
 
individual supplier.
Additionally, we maintain a regular dialogue with our key suppliers.
 
The primary source of information
from
 
major
 
global
 
players
 
is
 
their
 
public
 
reporting
 
which
 
serves
 
as
 
the
 
foundation
 
for
 
all
communication.
 
Suppliers identified as high-risk
 
undergo more comprehensive follow-up
 
and evaluation by gathering
additional information
 
directly from
 
the relevant
 
supplier or
 
obtaining documentation
 
from external
sources.
 
Furthermore,
 
we
 
actively
 
monitor
 
relevant
 
news
 
and
 
media
 
coverage
 
to
 
identify
 
potential
events
 
that
 
could
 
impact
 
the
 
risk
 
profile
 
of
 
Techstep’s
 
supply
 
chain,
 
particularly
 
in
 
countries
 
and
regions where
 
such risks are
 
known. The
 
information is then
 
discussed directly
 
with the supplier
 
and
handled in accordance with the OECD Due Diligence Guidance model.
If we uncover
 
a risk or encounter
 
a situation in the
 
supply chain, we will
 
address this directly with
 
the
supplier. The aim is to challenge them on how
 
they handle the situation and assess the impact
 
of any
measures
 
they
 
may
 
implement.
 
Our
 
own
 
handling
 
and
 
potential
 
contributions
 
to
 
recovery
 
will
 
be
carefully evaluated in each individual case.
Main findings from 2023 assessment
In 2023, we
 
have further developed
 
our procurement and
 
supplier management processes.
 
Our efforts
included
 
due
 
diligence
 
of
 
selected
 
suppliers
 
and
 
internal
 
training
 
of
 
relevant
 
teams.
 
In
 
total
 
39
suppliers were evaluated
 
using our methodology,
 
where suppliers
 
were prioritised based
 
on specific
criteria.
 
These
 
suppliers
 
collectively
 
accounted
 
for
 
over
 
90%
 
of
 
our
 
expenditure
 
on
 
hardware,
accessories and software during
 
the year. We also
 
engaged in meaningful dialogues
 
with our primary
hardware
 
suppliers, where
 
we
 
addressed critical
 
issues
 
related
 
to human
 
rights and
 
ethical labour
practices.
 
In
 
response
 
to
 
an
 
allegation
 
towards
 
one
 
manufacturer,
 
we
 
conducted
 
further
investigations
 
which
 
did
 
not
 
uncover
 
any
 
breaches
 
in
 
human
 
rights
 
or
 
ethical
 
labour
 
practices.
However, the supplier had implemented concrete
 
and corrective actions in response to a
 
challenging
situation.
The
 
maturity
 
of
 
our
 
suppliers’
 
sustainability
 
efforts
 
varies
 
across
 
different
 
product
 
categories
 
and
services. When it comes to mobile devices
 
and related electronic products, we prioritise collaboration
with
 
suppliers
 
who
 
share
 
our
 
commitment
 
to
 
sustainability
 
and
 
uphold
 
rigorous
 
ethical
 
standards
through
 
their
 
operations
 
and
 
supply
 
chains.
 
Around
 
98%
 
of
 
our
 
spending
 
on
 
mobile
 
devices
 
and
related
 
electronics
 
is
 
attributed
 
to
 
suppliers
 
who
 
are
 
active
 
members
 
of
 
the
 
Responsible
 
Business
Alliance
 
(RBA),
 
as
 
well as
 
the
 
RBA-adjacent
 
Responsible
 
Minerals
 
Initiative and
 
Responsible
 
Labour
Initiative.
 
These
 
initiatives
 
ensure
 
that
 
our
 
suppliers
 
actively
 
support
 
the
 
rights
 
and
 
well-being
 
of
workers
 
and
 
communities
 
worldwide,
 
particularly
 
those
 
affected
 
by
 
the
 
global
 
electronics
 
supply
chain. Rigorous audits, assessments, grievance mechanisms, corrective actions, and comprehensive
 
doc1p1i0
Annual report 2023
43
documentation
 
are
 
integral components
 
of
 
their
 
commitment.
 
Additionally, their
 
circular
 
economy
approach
 
involves
 
offering
 
product
 
return
 
programmes
 
and
 
progressively
 
incorporating
 
recycled
materials into
 
their
 
products.
 
This
 
long-term strategy
 
aims
 
to reduce
 
the negative
 
impact on
 
both
people
 
and
 
the environment,
 
including
 
minimising electronic
 
waste
 
and
 
reducing the
 
extraction of
new raw materials.
 
When it comes
 
to software providers, Techstep
 
only works with
 
best of breed, market
 
leading suppliers
with strong focus on
 
sustainability and high security
 
standards in place. The
 
risk of privacy concerns
or
 
other
 
ESG
 
risks
 
among
 
the
 
software
 
providers
 
are
 
thus
 
considered
 
low.
 
While
 
our
 
distributors,
responsible
 
for
 
delivering
 
products
 
to
 
customers,
 
may
 
be
 
less
 
mature
 
in
 
terms
 
of
 
environmental,
social, and
 
governance (ESG) practices,
 
we’ve witnessed
 
significant improvements
 
in this
 
area over
recent years.
 
Our risk assessment indicates that certain suppliers
 
– due to the type of
 
products they manufacture,
geographic location and supply chain
 
complexity – entail higher inherent
 
risk related to violations of
human rights
 
and workers’
 
rights. The
 
supply chain
 
of mobile
 
devices and
 
other electronics
 
is often
lengthy
 
and
 
complex,
 
with
 
limited
 
traceability
 
and
 
transparency,
 
particularly
 
at
 
the
 
product
 
level.
Brand
 
owners
 
typically
 
outsource
 
all
 
production
 
and/or
 
assembly
 
to
 
various
 
suppliers,
 
who
 
in
 
turn
have an
 
extensive and
 
intricate chain
 
reaching down
 
to raw
 
materials. Additionally, production
 
and
assembly occur
 
in countries
 
known for
 
high risks
 
of violations
 
of human
 
and labour
 
rights. Findings
shows that
 
safeguarding workers
 
rights, such
 
as forced
 
labour, overtime
 
and health
 
and security
 
at
the workplace
 
are the
 
highest risks.
 
The longer
 
out in
 
the value
 
chain, the
 
weaker labour
 
rights and
increased risk of
 
salient human rights
 
issues such as
 
child labour and
 
conflict minerals are
 
the risks.
Techstep
 
maintains
 
a
 
proactive
 
approach
 
towards
 
main
 
manufacturers/
 
brand
 
owners
 
of
 
mobile
devices to
 
advocate increased
 
transparency and
 
traceability, and
 
advancing responsible
 
business
conduct.
 
The Norwegian Transparency Act: Advancing responsible business
practices
The
 
Norwegian
 
Transparency
 
Act,
 
which
 
took
 
effect
 
on
 
July
 
1
 
2022,
 
has
 
significantly
 
shaped
 
our
approach to responsible
 
business practices at
 
Techstep. Our efforts
 
related to the
 
Transparency Act
are an integral
 
part of our
 
broader commitment to
 
promoting sustainability within
 
our value chain.
 
We
focus
 
particularly
 
on
 
mitigating
 
the
 
highest
 
potential
 
risks
 
related
 
to
 
human
 
rights
 
violations,
 
poor
labour standards, and
 
negative environmental impact.
 
These risks affect
 
not only our
 
organisation but
also others,
 
including employees
 
in our
 
supply chain.
 
We actively
 
seek opportunities
 
where
 
we can
make a positive impact, especially through our work with our strategic suppliers and partners.
 
doc1p1i0
Annual report 2023
44
Risk assessment and mitigation in own operations
Techstep’s code of conduct, aligned with the UN Global Compact and ILO’s eight core conventions on
labour standards, sets clear expectations for our
 
employees and external stakeholders. Techstep also
adheres
 
to
 
the
 
Norwegian
 
Working
 
Environment
 
Act
 
and
 
other
 
relevant
 
employment
 
rules
 
in
 
the
countries
 
where
 
we
 
operate.
 
Risk
 
assessments
 
and
 
updates
 
to
 
central
 
documents,
 
including
stakeholder analyses, is part of our ongoing work.
Techstep
 
holds
 
certifications
 
in
 
accordance
 
with
 
ISO
 
9001
 
(quality
 
management)
 
and
 
ISO
 
14001
(environmental
 
management),
 
reflecting
 
our
 
commitment
 
to
 
maintaining
 
high
 
standards
 
in
 
our
operations.
 
In 2023, we
 
conducted a human
 
rights due diligence of
 
our own operations. The
 
most salient risk
 
areas
identified included working conditions related to work/life
 
balance and privacy. While these risks were
not
 
considered
 
very
 
high, we
 
remain
 
committed
 
to
 
addressing
 
them
 
continuously through
 
our
 
risk
assessment processes.
 
Importantly, our operations
 
have not
 
revealed any
 
forms of human
 
rights or
worker’s rights breaches.
Requests for Information
Techstep
 
has a
 
transparent and
 
open
 
mechanism on
 
its website
 
to
 
allow
 
for information
 
requests
under the Transparency Act.
 
During
 
2023,
 
Techstep
 
received
 
15
 
due
 
diligence
 
requests
 
from
 
customers.
 
All
 
questions
 
were
answered
 
within
 
three
 
weeks,
 
or
 
a
 
specific
 
deadline
 
set
 
by
 
the
 
customer,
 
with
 
supplementary
information showing
 
Techstep’s
 
processes
 
for
 
following up
 
supply
 
chains
 
and
 
ensuring
 
respect
 
for
human rights and
 
decent working
 
conditions. The
 
company regularly reviews
 
the documentation
 
to
ensure that all inquiries can be answered in the best possible way.
Reporting concerns
Techstep’s
 
whistleblower
 
channel
 
is
 
open
 
for
 
both
 
employees
 
and
 
external
 
stakeholders
 
to
 
raise
concerns without fear
 
of retaliation
 
or reprisal and
 
to provide fair
 
investigation. There were
 
no reported
cases during 2023.
 
 
doc1p1i0
Annual report 2023
45
Cybersecurity and data privacy
The threat landscape is
 
constantly changing, with cyberattacks
 
becoming increasingly sophisticated.
While mobile
 
devices,
 
especially smartphones,
 
enhance
 
operational efficiency
 
for companies,
 
they
also
 
introduce
 
heightened risks,
 
as
 
they
 
are
 
often
 
used
 
for
 
both
 
personal
 
and corporate
 
purposes,
making them
 
more vulnerable
 
to theft
 
or loss.
 
Consequently, safeguarding
 
company and
 
personal
data
 
becomes
 
paramount.
 
This
 
necessitates
 
stricter
 
procurement
 
and
 
management
 
protocols
 
for
enterprises’ mobile device estate.
 
At Techstep, information security constitutes an essential
 
part of our offerings to our
 
customers. With
a growing
 
focus on
 
software solutions,
 
ensuring information
 
security and
 
privacy forms
 
an integral
part
 
of
 
our
 
product
 
development
 
and
 
operational
 
workflows.
 
Committed
 
to
 
adherence
 
to
 
relevant
laws and
 
regulations, we
 
prioritise data
 
protection and
 
management in
 
alignment with
 
established
standards, facilitating our customers in achieving similar goals through our products and services.
 
Over
 
time,
 
Techstep
 
has
 
implemented
 
policies,
 
processes,
 
methodologies
 
and
 
technologies,
embracing
 
proven
 
standards
 
to
 
meet
 
our
 
customers’
 
security
 
and
 
privacy
 
needs.
 
We
 
have
implemented and uphold
 
appropriate technical and
 
organisational measures to
 
safeguard customer
data
 
against
 
various
 
threats,
 
including
 
unavailability,
 
accidental
 
loss,
 
or
 
unauthorised
 
access,
disclosure, destruction or alteration.
In
 
2023,
 
Techstep
 
intensified
 
its
 
focus
 
on
 
information
 
security
 
management,
 
aligning
 
with
 
ISO/IEC
27001:2022 standards, with the objective
 
of achieving certification by the
 
first half of 2024. Recognising
phishing
 
attacks
 
as
 
a
 
prominent
 
threat,
 
we
 
persistently
 
enhance
 
security
 
awareness
 
within
 
our
organisation
 
through
 
regular
 
employee
 
training
 
sessions,
 
including
 
onboarding
 
of
 
new
 
employees.
Training topics encompass
 
our security policies,
 
procedures and guidelines,
 
phishing awareness, data
protection, incident
 
reporting protocols, and
 
emerging threats. Approximately
 
87% of our
 
employees
completed training in 2023.
Techstep maintains a
 
rigorous information security
 
incident management procedure,
 
ensuring swift
and effective response to any security incidents. In
 
2023, we did not experience any incidents
 
related
to the leakage of customer data.
 
 
doc1p1i0
Annual report 2023
46
Ethical business conduct
Techstep’s commitment
 
to business
 
ethics and
 
compliance with
 
international regulations
 
and internal
policies is anchored
 
in our
 
code of
 
conduct. The code
 
of conduct
 
outlines the principles
 
guiding the
Group’s operations toward ethical, sustainable, and socially responsible practices.
 
Every employee
 
is required
 
to review
 
the code
 
of conduct
 
and sign
 
that the
 
content has
 
been read
and
 
understood.
 
Each
 
team
 
member
 
bears
 
individual
 
responsibility
 
for
 
ensuring
 
that
 
their
 
actions
align with the tenets of the code.
 
Techstep’s code of conduct
 
also establish protocols
 
for reporting any suspicions
 
or instances of
 
illegal
or
 
unethical
 
behaviour.
 
We
 
provide
 
a
 
confidential
 
channel,
 
operated
 
by
 
a
 
third
 
party,
 
for
 
discrete
handling of such
 
reports. Our
 
Compliance function
 
is entrusted
 
with the handling
 
and monitoring
 
of
reported compliance concerns. Techstep received no reported concerns in 2023.
 
We maintain a zero-tolerance stance against bribery, money laundering and corruption, recognising
the
 
harmful
 
impact
 
they
 
pose
 
to
 
legitimate
 
business
 
practices.
 
Anti-corruption
 
messaging
 
is
communicated to
 
employees through
 
the code
 
of conduct
 
and associated
 
policies. Going
 
forward,
we are committed to
 
enhancing our internal policies
 
and procedures, including providing
 
training to
all employees to reinforce our stance against unethical conduct.
 
 
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
47
Summary ESG results
2023
2022
2021
Climate and environmental impact
Scope 1 - tCO
2
16.1
20.2
1.3
Scope 2 - tCO2 (market-based)
65.8
71.3
32.9
Scope 3 - tCO
2
9 068
11 754
9 657
Emission intensity - tCO
2
 
per NOK million (market-based)
8.4
9.3
7.4
Circularity
Total units received for end-of-life handing
14 929
14 395
15 149
% re-sold to second-hand market
95%
92%
88%
Avoided emissions tCO
2
941
832
1 189
Employees and working environment
Total number of employees
267
315
341
Number of part-time employees
4
3
6
Turnover rate
27%
24%
13%
Employee engagement score (of 10)
7.8
7.1
7.4
Gender equality
Share of women - Board of Directors
40%
40%
40%
Share of women - Executive management
43%
38%
13%
Share of women - Middle management
27%
27%
29%
Share of women - Group total
28%
27%
23%
SHE index score
72
69
61
Health and safety
Sick leave
2.9%
3.6%
3.5%
Occupational injuries
-
-
-
Cybersecurity
Percentage employees completed security training
87%
65%
92%
# incidents - leaks of customer data
-
-
1
Compliance
Percentage employees signed Code of Conduct
80%
-
-
# reported incidents (whistleblowing)
-
-
-
20.2
1.3
Management certifications
ISO 9001 (quality)
ISO 14001 (environment)
EcoVadis score (points out of 100)
69 (Silver)
66 (Silver)
45 (Bronze)
11
 
Previously reported figures for 2021 and 2022 are changed
 
from location based to market based.
12
Error from the 2022 report corrected, historical figures not
 
applicable due to changes in system.
 
doc1p1i0
Annual report 2023
48
Corporate governance report
Techstep
 
ASA’s
 
principles
 
for
 
good
 
corporate
governance establish
 
the foundation
 
for long-
term
 
value
 
creation
 
to
 
the
 
benefit
 
of
 
all
stakeholders and society at large.
 
The
 
principles
 
should
 
help
 
inspire
 
trust
 
and
confidence
 
in
 
the
 
company,
 
render
 
decision-
making
 
more
 
effective,
 
and
 
improve
communication
 
between
 
management,
 
the
Board
 
of
 
Directors
 
and
 
the
 
company’s
shareholders.
 
The principles along
 
with the day-to-day
 
efforts
to
 
maintain
 
a
 
healthy
 
corporate
 
culture
 
are
both
 
necessary.
 
Trust
 
and
 
confidence
 
in
Techstep are based on
 
the existence of respect,
responsibility and
 
equality,
 
both internally
 
and
externally.
 
Implementation and reporting on
corporate governance
Techstep
 
is
 
a
 
Norwegian
 
public
 
limited
company
 
listed on
 
the Euronext
 
Oslo Børs
 
and
subject
 
to
 
corporate
 
governance
 
reporting
requirements
 
according
 
to
 
the
 
Norwegian
Accounting
 
Act
 
section
 
3-3b,
 
the
 
Oslo
 
Stock
Exchange
 
Rule
 
Book
 
II
 
 
Issuer
 
Rules,
 
Chapter
4.4,
 
and
 
the
 
latest
 
version
 
of
 
the
 
Norwegian
Code
 
of
 
Practice
 
for
 
Corporate
 
Governance
(the
 
“Code”),
 
freely
 
available
 
at
 
lovdata.no,
oslobors.no and nues.no, respectively.
The
 
principles
 
and
 
implementation
 
of
corporate
 
governance
 
are
 
subject
 
to
 
annual
reviews
 
and
 
discussions
 
by
 
the
 
company’s
Board of Directors.
 
This report forms part
 
of the
Board
 
of
 
Directors’
 
report
 
and
 
discusses
Techstep’s main corporate
 
governance policies
and practices and how Techstep has complied
with the Code of Practice in the preceding year.
Application of
 
the Code
 
is based
 
on the
 
“comply
and explain” principle, which
 
stipulates that any
deviations from the Code are explained.
 
By
 
the
 
company’s
 
own
 
assessment,
 
Techstep
did
 
not
 
have
 
any
 
deviations
 
from
 
the
 
Code
 
of
Practice in 2023.
Business
The
 
business
 
activities
 
in
 
which
 
Techstep
 
is
engaged
 
are
 
set
 
forth
 
in
 
the
 
articles
 
of
association of Techstep ASA, section 3:
“The
 
company’s
 
purpose
 
is
 
to
 
engage
 
in
business
 
operations
 
within
 
information
 
and
communication
 
technology,
 
and
 
to
 
develop
and
 
provide
 
solutions
 
and
 
software
 
related
 
to
the
 
mobility,
 
digitalisation
 
and
 
consultancy
business
 
and
 
everything
 
that
 
belongs
 
thereto,
including owning shares and other securities in
other companies.”
The
 
articles
 
of
 
association
 
are
 
published
 
on
Techstep’s website.
The Board has established clear objectives and
strategic
 
ambitions,
 
with
 
responsible
 
business
as
 
a
 
foundation
 
for
 
Techstep’s
 
strategy,
 
to
support value
 
creation for its
 
stakeholders. The
company’s objectives and
 
strategic ambitions,
which
 
are
 
reviewed
 
on
 
an
 
annual
 
basis,
 
are
described
 
in
 
the
 
annual
 
report
 
for
 
2023,
together
 
with
 
a
 
report
 
on
 
the
 
company’s
environmental,
 
social
 
and
 
governance
measures.
 
Equity and dividends
As at 31 December 2023, Techstep’s total equity
was
 
NOK
 
574
 
million
 
and
 
total
 
liabilities
amounted
 
to
 
NOK
 
697
 
million,
 
which
corresponds
 
to
 
an
 
equity
 
ratio
 
of
 
45%,
 
and
 
a
debt-to-equity
 
ratio
 
of
 
121%.
 
The
 
Group's
liquidity
 
is
 
closely
 
monitored
 
by
 
management
and the
 
Board of
 
Directors, and
 
the Group
 
has
 
doc1p1i0
 
 
Annual report 2023
49
access
 
to
 
multiple
 
funding
 
sources
 
during
 
the
transformation
 
process
 
should
 
the
 
need
 
arise
going forward.
Techstep has not established a
 
dividend policy
beyond a consensus that the
 
company’s goals
and strategy are to increase shareholder
 
value
and
 
contribute
 
to
 
an
 
attractive
 
market
 
for
 
the
company's
 
shares.
 
Techstep
 
has
 
not
 
paid
dividends to date and does not expect to pay a
dividend
 
in
 
the
 
coming
 
years.
 
Techstep’s
intention is
 
to retain
 
future earnings
 
to finance
operations and expansions of the business. Any
future decision to
 
pay a dividend
 
will depend on
the
 
company's
 
financial
 
position,
 
operating
profit and capital requirements.
Board mandates
Three authorisations were granted to the Board
of
 
Directors
 
at
 
the annual
 
general
 
meeting
 
on
23 May 2023:
Authorisation
 
to
 
increase
 
the
 
share
capital
 
to
 
NOK
 
6 102 621
 
in
 
connection
with cash
 
and non-cash
 
contributions,
including mergers.
 
Valid until
 
AGM 2024,
but no later than 30 June 2024.
Authorisation
 
to
 
increase
 
the
 
share
capital
 
to
 
NOK
 
3 051 310
 
in
 
connection
with
 
the
 
company’s
 
share
 
incentive
programme
 
for
 
its leading
 
employees.
Amount
 
utilised
 
was
 
NOK
 
854 940.
 
It is
valid to AGM
 
2024, but no
 
later than 30
June 2024.
 
Authorisation
 
to
 
acquire
 
10%
 
of
 
the
share capital (treasury shares).
 
Valid to
AGM 2024, but no later than June 2024.
 
There was a separate vote on each of the three
authorisations.
 
For
 
supplementary
 
information
about the
 
authorisations, reference
 
is made
 
to
the minutes of
 
the annual general meeting
 
held
on 23 May
 
2023, available from
www.techstep.io
and
www.newsweb.no.
 
Equal treatment of shareholders
and transactions with related
parties
Techstep ASA has one class of shares. Treasury
shares will be
 
traded on the
 
stock exchange or
in accordance with guidelines from Oslo Børs.
 
According to
 
the Norwegian
 
Public Companies
Act,
 
the
 
company's
 
shareholders
 
have
 
pre-
emption rights
 
in
 
share
 
offerings against
 
cash
contribution.
 
Such
 
pre-emption
 
rights
 
may
 
be
set
 
aside,
 
either
 
by
 
the
 
general
 
meeting
 
or
 
by
the
 
Board
 
based
 
on
 
an
 
authorisation
 
to
 
the
Board. In the
 
event of a
 
capital increase based
on
 
authorisation
 
from
 
the
 
general
 
meeting,
where
 
the
 
pre-emptive
 
rights
 
of
 
shareholders
are
 
set
 
aside,
 
the
 
company
 
will
 
provide
 
the
reasons for
 
the practice
 
in the
 
stock exchange
notice
 
in
 
which
 
the
 
capital
 
increase
 
is
announced. There were no such transactions in
2023.
Any transactions in treasury shares, i.e., a share
buy-back programme, will be carried out either
through
 
Oslo
 
Børs
 
or
 
otherwise
 
at
 
stock
exchange
 
prevailing
 
prices.
 
If
 
there
 
is
 
limited
liquidity in the company’s shares, the company
will
 
consider
 
other
 
ways
 
to
 
ensure
 
equal
treatment
 
of
 
all
 
shareholders.
 
There
 
were
 
no
transactions in treasury shares during 2023.
 
For significant transactions
 
with closely related
parties,
 
the
 
company
 
will
 
use
 
valuations
 
and
statements from
 
an independent
 
third party
 
if
the
 
transaction
 
is
 
not
 
to
 
be
 
considered
 
by
 
the
general
 
meeting.
 
There
 
were
 
no
 
such
transactions
 
in
 
2023.
 
For
 
further
 
information,
refer to note
 
24 – “Related
 
party transactions” in
the annual report for 2023.
 
Freely negotiable shares
The company’s shares are
 
freely negotiable on
the
 
Oslo
 
Børs.
 
There
 
are
 
no
 
restrictions
 
on
 
doc1p1i0
Annual report 2023
50
owning,
 
trading
 
or
 
voting
 
for
 
shares
 
in
 
the
articles of association.
 
General meetings
The general
 
meeting is
 
the company's
 
highest
decision-making body.
 
The general
 
meeting is
open
 
to
 
all
 
shareholders,
 
and
 
Techstep
encourages
 
shareholders
 
to
 
participate
 
and
exercise
 
their
 
rights
 
at
 
the
 
company's
 
general
meetings. In order
 
to vote, the
 
shareholder must
be
 
registered
 
with
 
the
 
Norwegian
 
Central
Securities
 
Depository
 
(VPS)
 
at
 
the
 
time
 
of
 
the
general meeting.
Notices
 
of
 
general
 
meetings
 
are
 
sent
 
no
 
later
than
 
21
 
days
 
prior
 
to
 
the
 
date
 
of
 
the
 
general
meeting. According to
 
the company’s
 
articles of
association, there is no requirement
 
to send the
documents up for consideration by the general
meeting directly to shareholders as long as the
documents
 
have
 
been
 
made available
 
on
 
the
company’s
 
website.
 
The
 
same
 
applies
 
to
documents
 
that
 
by
 
law
 
are
 
required
 
to
 
be
included
 
in
 
or
 
attached
 
to
 
the
 
notice
 
of
 
the
general
 
meeting.
 
A
 
shareholder
 
may
nonetheless
 
request
 
that
 
relevant
 
documents
concerning
 
business
 
to
 
be
 
transacted
 
at
 
the
general
 
meeting
 
be
 
sent
 
to
 
him
 
or
 
her.
 
The
registration
 
deadline
 
is
 
set
 
as
 
close
 
to
 
the
meeting
 
as
 
possible,
 
and
 
all
 
the
 
necessary
registration information
 
will be
 
provided in
 
the
notice.
Shareholders
 
who
 
are
 
unable
 
to
 
attend
 
may
vote by proxy.
 
Whenever possible, the company
will prepare a proxy form that permits separate
votes for each item
 
up for consideration by the
general meeting.
 
The Chairman of the
 
Board normally chairs the
general meeting. In the event of disagreements
about
 
individual
 
items,
 
where
 
the
 
Chairman
belongs
 
to
 
one
 
of
 
the
 
factions
 
or
 
is
 
for
 
other
reasons
 
not
 
regarded
 
as
 
impartial,
 
another
Chairperson
 
will
 
be
 
appointed
 
to
 
ensure
impartial
 
treatment
 
of
 
the
 
items
 
up
 
for
consideration at the meeting.
On
 
23
 
May
 
2023,
 
Techstep
 
held
 
its
 
annual
general
 
meeting
 
with
 
37.08%
 
of
 
the
 
shares
represented.
 
In
 
addition,
 
two
 
extraordinary
general meetings were held on 15 February and
13
 
October
 
with
 
respectively
 
22.46%
 
and
 
16.01%
of the shares represented.
 
Nomination committee
The nomination
 
committee is
 
governed by
 
the
articles
 
of
 
association
 
section
 
6.
 
The
 
general
meeting stipulates the guidelines for
 
the duties
of
 
the
 
committee
 
and
 
determines
 
the
committees’
 
remuneration.
 
The
 
current
instructions
 
were
 
approved
 
at
 
the
 
annual
general meeting in 2022
 
and are available from
the company’s website.
 
The
 
committee
 
nominates
 
candidates
 
for
 
the
Board
 
and
 
the
 
nomination
 
committee,
 
as
 
well
as proposes the
 
Board’s remuneration.
 
Grounds
for nominations
 
by the
 
nomination committee
are provided
 
when nominees
 
are presented
 
to
the
 
general
 
meeting.
 
All
 
shareholders
 
are
entitled
 
to
 
nominate
 
candidates
 
to
 
the
 
Board,
and information on how to propose candidates
can be found on the company’s website.
 
The
 
current nomination
 
committee
 
consists of
two
 
members,
 
Kyrre
 
Høydalen
 
(Chair)
 
and
Jonatan Raknes. At the annual
 
general meeting
on
 
23
 
May
 
2023,
 
both
 
were
 
re-elected
 
for
 
an
additional
 
two
 
years.
 
Høydalen
 
represents
Datum
 
AS,
 
the
 
company’s
 
largest
 
shareholder
and
 
is
 
a
 
colleague
 
of
 
Board
 
member
 
Harald
Arnet. Raknes is considered independent
 
of the
Board and the executive management.
 
Board of Directors, composition
and independence
The
 
Board of
 
Directors shall
 
consist of
 
three
 
to
seven members
 
as regulated
 
in the
 
articles of
 
doc1p1i0
 
 
 
 
 
 
 
 
Annual report 2023
51
association
 
section
 
5.
 
The
 
Board
 
and
 
the
Chairman are
 
elected
 
by the
 
general meeting
for
 
two
 
years
 
and
 
may
 
be
 
re-elected.
 
At
 
the
annual
 
general
 
meeting
 
on
 
23
 
May
 
2023,
 
all
board members were re-elected for a period of
two years.
 
The
 
composition
 
of
 
the
 
Board
 
is
 
based
 
on
 
the
representation of
 
the company's
 
shareholders,
as well as
 
the company's need for
 
competence,
experience,
 
capacity
 
and
 
ability
 
to
 
form
balanced
 
decisions.
 
Information
 
on
 
each
director’s
 
expertise,
 
background
 
and
capabilities
 
can
 
be
 
found
 
on
 
the
 
company's
website
www.techstep.io
and on page 24.
Name
Role
Independent
of main
shareholder
Attendance
board
meetings
Served
since
Term
expires
Shares in
Techstep
(direct/indirect)
at 31.12.2023
Michael Jacobs*
Chair
Yes
 
11 of 11
21.04.2022
AGM
2025
0
Ingrid Leisner
Board member
Yes
11 of 11
22.02.2016
AGM
2025
60 157
Melissa Mulholland
Board member
Yes**
11 of 11
22.04.2021
AGM
2025
n.a.
Harald Arnet
Board member
No
11 of 11
22.09.2021
AGM
2025
63 439
Jens Rugseth**
Board member
No
11 of 11
 
11.02.2019
 
AGM
2025
4 545 532
* Michael Jacobs was appointed Chairman of the Board at
 
the extraordinary general meeting 15 February 2023.
 
** Jens Rugseth was serving as Chairman of the Board
 
until 15 February 2023, when he stepped down as
 
ordinary board member.
Melissa Mulholland is the CEO and Michael Jacobs is the
 
Executive Vice President of the Nordics of Crayon ASA,
 
where Jens
Rugseth is a shareholder and member of the Board
All
 
Board
 
members
 
are
 
regarded
 
as
independent
 
in
 
relation
 
to
 
the
 
company's
executive management and
 
material business
contacts. Three
 
of the
 
five Board
 
members are
regarded
 
as
 
independent
 
of
 
the
 
company's
main
 
shareholders.
 
Board
 
members
 
are
encouraged to hold shares in the company.
 
doc1p1i0
Annual report 2023
52
The work of the Board of Directors
The
 
Board
 
of
 
Directors
 
is
 
responsible
 
for
overseeing
 
and
 
supervising
 
the
 
company's
management
 
and
 
operations.
 
The
 
duties
 
and
procedures
 
of
 
the
 
Board
 
are
 
regulated
 
by
 
the
Norwegian
 
Public
 
Limited
 
Liability
 
Companies
Act.
 
In
 
addition,
 
the
 
Board
 
has
 
adopted
supplementary
 
rules
 
of
 
procedure
 
which
provide
 
further
 
regulations
 
on
 
inter
 
alia
 
the
duties of the Board, the Chairman and the CEO,
as
 
well
 
as
 
work,
 
responsibilities,
 
authorisations
and reporting.
The
 
Board
 
is
 
responsible
 
for
 
determining
 
the
company’s
 
overall
 
goals
 
and
 
strategic
direction,
 
principles,
 
risk
 
management
 
and
financial
 
reporting.
 
The
 
Board
 
is
 
also
responsible for ensuring that
 
the company has
competent
 
management
 
with
 
a
 
clear
 
internal
distribution
 
of
 
responsibilities,
 
as
 
well
 
as
 
for
continuously evaluating the
 
performance of the
CEO.
 
Techstep treats transactions with shareholders,
Board members,
 
employees and
 
other related
parties
 
with
 
due
 
care.
 
To
 
ensure
 
that
 
these
transactions and
 
situations are
 
handled in
 
the
best possible
 
manner,
 
the Board
 
has set
 
clear
guidelines for
 
handling agreements
 
in which
 
a
Board
 
member,
 
or
 
a
 
party
 
related
 
to
 
a
 
Board
member, may
 
have an
 
interest. There
 
was one
such
 
case
 
in
 
2023.
 
See
 
also
 
note
 
24
 
in
 
this
annual report.
 
The
 
Board
 
of
 
Directors
 
meets
 
as
 
often
 
as
necessary
 
to
 
fulfil
 
its
 
duties,
 
and
 
at
 
least
 
six
times
 
each
 
financial
 
year.
 
The
 
Board
 
of
Directors
 
held
 
11
 
Board
 
meetings
 
in
 
2023
 
with
100% meeting attendance.
 
The Board conducts a self-assessment of its
work periodically.
Board committees
The
 
Board
 
of
 
Directors
 
has
 
established
 
three
subcommittees
 
to
 
act
 
as
 
preparatory
 
bodies
for
 
the
 
Board.
 
Members
 
are
 
elected
 
by
 
and
among the Board.
 
The audit committee acts
 
as a preparatory and
advisory
 
body
 
to
 
the
 
Board
 
with
 
respect
 
to
financial
 
reporting
 
and
 
external
 
audits,
 
risk
management
 
and
 
internal
 
control
 
systems,
corporate
 
governance
 
matters
 
and
 
the
appointment
 
mandate
 
and
 
remuneration
 
of
the
 
external
 
auditor.
 
As
 
at
 
31
 
December
 
2023,
the
 
audit
 
committee
 
consisted
 
of
 
Board
members Ingrid Leisner
 
and Melissa
 
Mulholland,
both
 
considered
 
as
 
independent
 
of
 
the
company. The audit committee met six
 
times in
2023.
The
 
M&A
 
committee
 
assists
 
the
 
Board
 
with
tasks
 
related
 
to
 
screening
 
and
 
evaluating
potential
 
M&A
 
candidates
 
and
 
approves
investment
 
analysis
 
and
 
term
 
sheets
 
of
proposed deals.
 
The M&A
 
committee consists
 
of
the
 
Board
 
members
 
Jens
 
Rugseth
 
and
 
Harald
Arnet.
 
The remuneration committee assists the
 
Board
with
 
tasks
 
related
 
to
 
the
 
company’s
remuneration of
 
executive management.
 
As at
31
 
December
 
2023,
 
the
 
remuneration
committee
 
consisted
 
of
 
Board
 
members
 
Jens
Rugseth
 
and
 
Ingrid
 
Leisner.
 
The
 
remuneration
committee met one time in 2023.
Risk management and internal
control
The
 
Board
 
is
 
responsible
 
for
 
ensuring
 
that
Techstep
 
has
 
good
 
systems
 
in
 
place
 
for
 
risk
management and internal control.
 
The systems
and
 
procedures
 
for
 
risk
 
management
 
and
internal
 
control
 
shall
 
ensure
 
efficient
 
doc1p1i0
 
Annual report 2023
53
operations,
 
timely
 
and
 
correct
 
financial
reporting,
 
and
 
compliance
 
with
 
relevant
 
laws
and
 
regulations.
 
The
 
audit
 
committee
 
meets
annually
 
with
 
the
 
auditor
 
to
 
review
 
the
company’s
 
internal
 
control
 
routines,
 
including
identified
 
weaknesses
 
and
 
areas
 
subject
 
to
improvements. The Board
 
may engage external
expertise if necessary.
During 2023, Techstep has further strengthened
its governance,
 
risk and
 
compliance framework.
Techstep’s
 
management
 
system
 
is
 
based
 
on
the
 
ISO
 
standard,
 
with
 
emphasis
 
on
 
quality,
security
 
and
 
environment,
 
to
 
support
 
day-to-
day
 
operations
 
and
 
promote
 
continual
improvement
 
in
 
the
 
organisation.
 
A
 
risk-
 
and
opportunity-based
 
approach
 
is
 
central
 
in
 
the
standard.
 
Risk
 
reviews
 
and
 
reporting
 
are
conducted
 
on
 
a
 
quarterly
 
basis
 
to
 
identify
current
 
and
 
potential
 
risks
 
that
 
need
 
to
 
be
addressed
 
and
 
mitigated.
 
ESG,
 
risk
 
and
compliance
 
are
 
also
 
addressed
 
at
 
monthly
management
 
meetings
 
and
 
quarterly
meetings with the audit committee.
 
Techstep’s
 
financial
 
accounts
 
are
 
prepared
 
in
accordance
 
with
 
IFRS.
 
The
 
Board
 
receives
monthly
 
management
 
reports
 
on
developments
 
and
 
results
 
related
 
to
 
strategy,
finance, KPIs, projects, challenges and plans for
upcoming periods. In
 
addition, quarterly reports
are
 
prepared
 
in
 
accordance
 
with
 
the
recommendations of
 
the Oslo
 
Stock Exchange,
which
 
are
 
reviewed
 
by
 
the
 
audit
 
committee
prior to approval
 
by the Board
 
of Directors and
subsequent
 
publication.
 
The
 
auditor
 
attends
meetings
 
of
 
the
 
audit
 
committee
 
and
 
board
meetings
 
related
 
to
 
the
 
presentation
 
of
 
the
preliminary annual financial statements.
 
A
 
summary
 
of
 
the
 
company’s
 
main
 
risks
 
is
presented in
 
the Board
 
of Directors’
 
report and
note
 
21
 
Financial
 
risk
 
management,
 
in
 
the
annual report for 2023.
 
Remuneration of the Board of
Directors
The
 
remuneration
 
of
 
Board
 
members
 
is
stipulated
 
annually
 
by
 
the
 
annual
 
general
meeting based on the nomination committee’s
recommendation.
 
The
 
remuneration
 
reflects
the
 
Board
 
of
 
Directors’
 
responsibilities,
competence, time involved and the
 
complexity
of the business.
 
A
 
total of
 
NOK 1.6
 
million was
 
paid
 
in directors’
fees
 
for
 
2023.
 
Fees
 
paid
 
to
 
each
 
director
 
are
presented in
 
the remuneration
 
report for
 
2023,
available
 
from
 
the
 
company’s
 
website
www.techstep.io/investor.
The
 
remuneration
 
of
 
the
 
Board
 
was
 
not
performance based
 
and the company
 
has not
granted share
 
options to
 
any board
 
members.
Members
 
of
 
the
 
audit
 
committee
 
are
remunerated
 
separately.
 
The
 
company
 
does
not provide loans to Board members.
 
Board
 
members
 
observe
 
general
 
insider
regulations for trading
 
in the company’s
 
shares.
Reference is
 
made to
 
the Remuneration
 
report
2023
 
for
 
an
 
overview
 
of
 
shares
 
owned
 
by
directors.
 
Remuneration of executive
personnel
The
 
main
 
principle
 
of
 
Techstep’s
 
executive
remuneration
 
policy
 
is
 
that
 
the
 
remuneration
should be
 
competitive and
 
motivate to
 
attract
and
 
retain
 
executives
 
with
 
the
 
required
competence
 
to
 
strengthen
 
and
 
ensure
 
the
business
 
strategy,
 
long-term
 
interests
 
and
sustainability
 
of
 
Techstep.
 
The
 
executive
remuneration
 
consists
 
of
 
a
 
fixed
 
salary
 
and
 
a
variable
 
part
 
linked
 
to
 
the company’s
 
and
 
the
individual’s
 
achievement,
 
and
 
pension
schemes. Performance-related
 
remuneration is
subject to
 
an absolute
 
limit of
 
67% of
 
the fixed
 
doc1p1i0
 
Annual report 2023
54
salary
 
for
 
the
 
CEO
 
and
 
45%
 
for
 
the
 
other
executives
 
and
 
assessed
 
on
 
both
 
financial,
non-financial and operational
 
criteria including
sustainability
 
and
 
equality.
 
The
 
corporate
objectives are set by
 
the Board and determined
for and agreed
 
with the CEO.
 
In 2023, the
 
share
option programme for
 
executive management
and
 
certain
 
other
 
employees
 
was
 
extended.
The
 
programme
 
is
 
linked
 
to
 
value
 
creation
 
to
the benefit of shareholders over
 
time. Techstep
also conducted
 
a share
 
purchase programme
where
 
employees
 
were
 
offered
 
the
 
chance
 
to
purchase
 
shares
 
at
 
a
 
discount
 
to
 
the
 
market
price.
 
The
 
executive
 
remuneration
 
guidelines
 
have
been
 
presented
 
to,
 
and
 
were
 
adopted
 
by,
 
the
annual
 
general
 
meeting
 
on
 
23
 
May
 
2023.
Detailed information about the remuneration
 
of
the executive management team can
 
be found
in
 
the
 
remuneration
 
report
 
for
 
2023,
 
available
from the company’s website.
Information and communications
Techstep
 
seeks
 
to
 
comply
 
with
 
Euronext
 
Oslo
Børs’
 
Investor
 
Relations
 
(IR)
 
recommendation,
last revised 1 March 2021.
 
The Board has adopted
 
an IR policy, which sets
the
 
basic
 
principles
 
for
 
the
 
company’s
communication
 
and
 
dialogue
 
with
 
capital
markets
 
participants,
 
including
 
roles
 
and
responsibilities.
 
The
 
policy
 
is
 
based
 
on
 
the
principles
 
of
 
equal
 
treatment
 
and
transparency,
 
to
 
ensure
 
that
 
stakeholders
receive
 
factual,
 
relevant,
 
timely
 
and
comprehensive
 
information.
 
The
 
policy
 
is
available on the company’s website.
 
The responsibility for
 
IR lies with
 
the CEO and
 
the
Chairman,
 
supported
 
by
 
the
 
IR
 
team.
 
The
 
IR
team focus on the day-to-day communication
and
 
IR
 
activities,
 
while
 
the
 
Chairman
 
focus
 
on
the
 
shareholders’
 
expectations
 
related
 
to
 
the
company’s
 
strategic
 
direction
 
and
 
risk
preparedness,
 
as
 
well
 
as
 
issues
 
that
 
require
resolution by the general meeting.
 
Interim
 
reports
 
are
 
provided
 
on
 
a
 
quarterly
basis,
 
in
 
line
 
with
 
the
 
Oslo
 
Stock
 
Exchange’s
recommendations.
 
In
 
connection
 
with
 
the
interim reporting, presentations
 
are given to the
open
 
public
 
to
 
provide
 
an
 
overview
 
of
 
the
operational
 
and
 
financial
 
developments,
market
 
outlook
 
and
 
the
 
company’s
 
prospects.
The
 
presentations
 
are
 
made
 
available
 
on
 
the
company’s website.
 
All
 
information
 
is
 
primarily
 
provided
 
in
 
English
and
 
is
 
distributed
 
to
 
the
 
company’s
shareholders
 
through
 
Oslo
 
Børs’
www.newsweb.no,
 
and the company's website.
Takeovers
The
 
company’s
 
articles
 
of
 
association
 
contain
no defence mechanisms against
 
takeover bids,
nor have other measures been implemented to
specifically
 
hinder
 
the
 
acquisition
 
of
 
shares
 
in
the company.
 
In
 
the
 
event
 
of
 
a
 
takeover
 
process,
 
the
 
Board
and
 
the
 
executive
 
management
 
shall
 
ensure
that
 
the
 
company’s
 
shareholders
 
are
 
treated
equally,
 
and
 
that
 
the
 
company’s
 
activities
 
are
not unnecessarily
 
interrupted. The
 
Board has
 
a
special
 
responsibility
 
to
 
ensure
 
that
 
the
shareholders
 
have
 
sufficient
 
information
 
and
time to assess the offer.
 
In
 
addition
 
to
 
complying
 
with
 
relevant
legislation
 
and
 
regulations,
 
the
 
Board
 
will
comply with the recommendations in the Code
if
 
the
 
situation
 
so
 
permits.
 
The
 
Board
 
has
established guiding principles for how it will act
in
 
the
 
event
 
of
 
a
 
takeover
 
bid.
 
The
 
main
principles
 
include
 
that
 
the
 
Board
 
shall
 
not
hinder
 
or
 
obstruct
 
any
 
takeover
 
bid,
 
give
shareholders
 
or
 
others
 
unreasonable
advantages, or
 
protect their
 
personal interests
at
 
the
 
expense
 
of
 
others,
 
and
 
that
 
the
 
Board
 
doc1p1i0
Annual report 2023
55
shall
 
protect
 
the
 
shareholders’
 
values
 
and
interests.
If
 
deemed
 
necessary,
 
the
 
Board
 
shall
 
also
ensure
 
a
 
valuation
 
from
 
an
 
independent
 
third
party.
 
On
 
this
 
basis,
 
the
 
Board
 
will
 
make
 
a
recommendation
 
as
 
to
 
whether
 
the
shareholders should accept the bid.
 
Auditor
At
 
the
 
extraordinary
 
general
 
meeting
 
on
 
13
October
 
2023,
 
PriceWaterhouseCoopers
 
AS
(PwC)
 
was
 
elected
 
as
 
Techstep’s
 
new
 
auditor
with
 
immediate
 
effect.
 
The
 
auditor
 
is
considered
 
independent
 
of
 
Techstep,
 
which
 
is
annually
 
confirmed
 
to
 
the
 
Board.
 
The
 
audit
committee
 
performs
 
an
 
annual
 
evaluation
 
of
the auditor’s independence.
The
 
auditor
 
prepares
 
an
 
annual
 
plan
 
for
 
the
implementation
 
of
 
the
 
audit,
 
which
 
is
 
made
known
 
to
 
the
 
audit
 
committee
 
and
 
the
 
Board.
The
 
auditor
 
participates
 
in
 
the
 
Board
 
meeting
dealing
 
with
 
the
 
annual
 
accounts.
 
Here
 
the
auditor
 
presents
 
their
 
views
 
on
 
accounting
matters
 
and
 
principles,
 
risk areas
 
and
 
internal
control. The
 
meeting includes
 
an opportunity
 
for
a review with
 
the Board without the
 
company’s
management present. The auditor participates
in Board
 
meetings at
 
the request
 
of the
 
Board,
as well as all audit committee meetings held in
connection
 
with
 
the
 
quarterly
 
financial
reporting.
 
The
 
Board
 
of
 
Directors
 
has
 
prepared
 
separate
guidelines
 
for
 
using
 
the
 
auditor
 
for
 
services
other
 
than
 
the
 
audit.
 
All
 
non-audit
 
services
rendered
 
by
 
the
 
Group’s
 
auditor
 
are
preapproved
 
by
 
the
 
audit
 
committee,
 
either
through
 
the
 
guidelines
 
or
 
on
 
a
 
case-by-case
basis.
Remuneration to
 
the auditor
 
is presented
 
to and
approved
 
by
 
the
 
annual
 
general
 
meeting,
including
 
any
 
fees
 
for
 
other
 
specific
assignments
 
if
 
relevant
 
(also
 
see
 
note
 
28
Remuneration to auditor
 
in the annual
 
report for
2023).
 
doc1p1i0
Annual report 2023
56
Financial statements
 
Consolidated financial statements
57
Notes to the financial statements
63
Techstep ASA financial statements
117
Techstep ASA Notes to the financial statements
122
Alternative performance measures
135
Responsibility statement
140
Auditor’s Report
141
Note: Greenhouse Gas reporting
145
Auditor statement Carbon Footprint Report
149
GRI Index
152
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
57
Consolidated income statement
(Amounts in NOK 1 000)
Notes
2023
2022
Revenue *
2, 3, 24
1 088 970
1 273 641
Other revenue
 
521
11
Total revenue
 
1 089 491
1 273 652
Cost of goods sold *
2
(644 460)
(813 534)
Salaries and personnel costs
 
 
4, 29
(207 964)
(265 027)
Other operational costs
 
 
5, 24, 28
 
(99 571)
(109 626)
Depreciation
 
9, 10
(107 603)
(109 222)
Amortisation
 
11
(64 915)
(58 492)
Other income
 
6
494
40 058
Other expenses
6
(1 970)
(10 015)
Operating profit (loss)
 
(36 498)
(52 205)
Financial income
 
7
10 456
5 601
Financial expenses
 
7
(33 509)
(17 565)
Profit before tax
 
(59 552)
(64 170)
Income tax
8
15 006
(4 445)
Net income
 
(44 546)
(68 614)
Net income attributable to
 
Non-controlling interests
 
-
312
Shareholders of Techstep ASA
 
(44 546)
(68 926)
Earnings per share in NOK:
 
Basic
 
25
(1.43)
(3.02)
Diluted
 
25
(1.43)
(3.02)
* Revenues for 2022 and 2023 have been restated due to a reclassification of kick-back and
commissions from mobile device purchases from revenues to cost of goods sold.
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
58
Consolidated statement of comprehensive
income
(Amounts in NOK 1 000)
2023
2022
Net income
(44 546)
(68 614)
 
Items that may be reclassified to profit or loss
 
Exchange differences on translation of foreign operations
 
32 899
(25 598)
Income tax related to these items
 
-
-
Other comprehensive income
32 899
(25 598)
Total comprehensive income for the period
(11 647)
(94 213)
 
Total comprehensive income for the period attributable to
 
Non-controlling interests
 
-
312
Shareholders of Techstep ASA
 
(11 647)
(94 524)
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
59
Consolidated statement of financial position
(Amounts in NOK 1 000)
ASSETS
Note
2023
2022
Deferred tax asset
8
13 092
6 470
Goodwill
 
 
11, 19, 20, 23
624 173
601 083
Customer relations and technology
 
 
11, 19, 20, 23
160 991
182 296
Right-of-use assets
 
 
9, 10
24 245
29 738
Assets related to Device-as-a-Service
10
159 501
160 703
Property, plant and equipment
 
10
7 265
7 622
Shares and investments
 
21
695
608
Other non-current assets
 
21
3 222
2 655
Total non-current assets
 
993 185
991 176
Inventories
 
12
10 502
23 431
Trade receivables
 
13, 21, 24
159 067
213 773
Other receivables
 
 
13, 21
30 586
33 801
Total inventories and receivables
 
200 155
271 005
Cash and cash equivalents
 
14
77 459
61 119
Total current assets
 
277 614
332 124
Total assets
 
1 270 799
1 323 300
 
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Annual report 2023
60
EQUITY AND LIABILITIES
 
Note
2023
2022
Share capital
 
26
31 629
305 131
Other equity
 
542 067
266 389
Total equity attributable to the owners of Techstep ASA
 
573 697
571 520
Total equity
 
573 697
571 520
Deferred tax
 
8
14 674
20 536
Non-current interest-bearing borrowings
 
 
15, 21
129 927
90 665
Financial derivatives
18, 21
4 092
-
Non-current liabilities related to Device-as-a-Service
16
19 316
20 848
Other non-current debt
 
9, 16, 21, 23
15 916
16 707
Total non-current liabilities
 
183 924
148 756
Current interest-bearing borrowings
 
 
15, 21
48 750
83 322
Trade payables
 
 
15, 21, 24
198 353
205 797
Current liabilities related to Device-as-a-Service
17
167 231
168 160
Other current liabilities
 
9, 17, 21
98 845
145 745
Total current liabilities
 
513 179
603 024
Total liabilities
 
697 103
751 780
Total equity and liabilities
 
1 270 799
1 323 300
Oslo, 29 April 2024,
 
signatures from the Board of Directors and the CEO of Techstep ASA:
Michael Jacobs
Chairman
Harald Arnet
Board member
Ingrid Leisner
Board member
Jens Rugseth
Board member
Melissa Ann Mulholland
Board member
 
Morten Meier
CEO
 
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
61
Consolidated statement of changes in equity
(Amounts in NOK 1 000)
Note
Share
capital
Other
paid-in
capital
Other
equity
Trans-
lation
reserve
SUM
 
Non-
control-
ling
interest
 
Total equity
capital
Equity as at 1 January 2022
209 630
678 766
(327 417)
(6 668)
554 311
1 274
555 585
Profit for the period
 
-
-
(68 926)
-
(68 926)
312
(68 614)
Other comprehensive income
 
-
-
-
(25 598)
(25 598)
-
(25 598)
Total comprehensive income
for the period
 
-
-
(68 926)
(25 598)
(94 524)
312
(94 213)
 
Transactions with owners in
their capacity as owners:
 
Transactions with non-
controlling interests
(1 585)
(1 585)
Issue of ordinary shares as
consideration for a business
combination, net of transaction
costs and tax
 
22, 25
93 487
8 698
-
-
102 185
-
102 185
Proceeds from issuance of
shares net of transaction costs
25
2 014
3 442
5 456
5 456
Share-based payments
 
-
-
4 091
-
4 091
-
4 091
Equity as at 31 December 2022
305 131
690 906
(392 252)
(32 266)
571 520
-
571 520
(Amounts in NOK 1 000)
Note
Share
capital
Other
paid-in
capital
Other
equity
Trans-
lation
reserve
SUM
 
Non-
control-
ling
interest
 
Total equity
capital
Equity as at 1 January 2023
305 131
690 906
(392 252)
(32 266)
571 520
-
571 520
 
Profit for the period
 
-
-
(44 546)
-
(44 546)
-
(44 546)
Other comprehensive income
 
-
-
-
32 899
32 899
-
32 899
Total comprehensive income
for the period
 
-
-
(44 546)
32 899
(11 647)
-
(11 647)
 
Transactions with owners in
their capacity as owners:
 
Reverse share split
22, 25
(274 618)
274 618
-
-
-
-
-
Proceeds from issuance of
shares net of transaction costs
25
1 116
13 722
-
-
14 838
-
14 838
Share-based payments
 
-
-
(1 014)
-
(1 014)
-
(1 014)
Equity as at 31 December 2023
31 629
979 246
(437 813)
633
573 697
-
573 697
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
62
Consolidated statement of cash flow
(Amounts in NOK 1 000)
Note
2023
2022
Profit before tax
(59 552)
(64 170)
Depreciation
 
10
93 498
95 459
Depreciation right-of-use assets
10
14 106
13 763
Amortisation
11
64 915
58 492
Share-based payments
(1 014)
4 091
Dividend and other reclassified to investment activities
8
4 204
(690)
Gain on sale of business reclassified to investment
activities
6
-
(40 122)
Gain from sale of PPE reclassified to investment activities
(9 269)
(2 523)
Net exchange differences
4 252
-
Taxes paid
(2 386)
(996)
Interest expense (revenue) reclassified to
investing/financing activities
13 584
13 497
Changes in net operating working capital
33 225
46 940
Net cash flow from operational activities
155 560
123 741
 
Payment for acquisition of subsidiaries net of cash
acquired
23
-
294
Payment for equipment and other fixed assets
10
(4 133)
(5 943)
Payment for equipment related to Device-as-a-service
10
(108 600)
(126 507)
Payment for intangible assets
11
(33 920)
(52 250)
Proceeds from sale of property, plant and equipment
10
17 071
3 499
Interest received
1 068
531
Net cash from investment activities
(128 514)
(180 376)
 
Redemption of non-controlling shareholders
23
-
(9 000)
Proceeds from issuance of shares
26
230
76 969
Proceeds from borrowings
15
178 313
49 925
Repayment of borrowings
15
(129 879)
(29 019)
Net change in bank overdraft
15
(31 196)
5 843
Lease repayments
9
(15 263)
(15 423)
Interest paid
(14 935)
(11 701)
Net cash flow from financing activities
(12 730)
67 594
 
Net change in cash and cash equivalents
14 316
10 959
 
Cash and cash equivalents as at 1 January
14
61 119
50 350
Effects of exchange rate changes on cash and cash
equivalents
2 024
(191)
Cash and cash equivalents as at 31 December
14
77 459
61 119
 
doc1p1i0
Annual report 2023
63
Notes to the Group accounts
1.
 
General information and summary of significant accounting policies
How the figures are calculated
2.
 
Segments
3.
 
Revenues from contracts with customers
4.
 
Payroll
 
5.
 
Other operational costs
6.
 
Other income
7.
 
Financial income and expenses
8.
 
Tax
9.
 
Leases
10.
 
Tangible Assets
11.
 
Intangible assets
12.
 
Inventories
13.
 
Trade receivables and other receivables
14.
 
Cash and cash equivalents
15.
 
Borrowings
16.
 
Other non-current liabilities
17.
 
Other current liabilities
18.
 
Financial Derivatives
Risk
19.
 
Critical estimates
20.
 
Impairment of intangible assets
21.
 
Financial risk management
22.
 
Legal disputes and contingencies
Group structure
23.
 
Changes in Group structure and business combinations
Other
24.
 
Related party transactions
25.
 
Earnings per share
26.
 
Shares, capital structure and shareholders
27.
 
Group structure
28.
 
Remuneration to auditor
29.
 
Remuneration to the board and executive management
30.
 
Events after the reporting period
 
Annual report 2023
64
Notes to the consolidated financial statements
Note 1. General information and summary of material
 
accounting policies
Techstep ASA
 
(the Company) is a
public limited liability company
domiciled in Norway
. The address
of its registered office is
Brynsalléen 4, NO-0667 Oslo
. The shares are
 
listed on the Oslo
 
Stock Exchange
under the TECH ticker. The Techstep Group (Group) consists of
Techstep ASA
 
and its subsidiaries.
 
Techstep
 
Group is
 
a Nordic
 
enabler of
 
the mobile
 
workplace, delivering
 
a full
 
range
 
of devices
 
and
services to facilitate mobile workplaces.
 
The
 
consolidated financial
 
statements for
 
Techstep Group
 
for the
 
year
 
2023 were
 
approved by
 
the
Board of Directors on 29 April 2024 and will be presented
 
for approval by the Annual General Meeting
on 27 May 2024.
1.1
 
Basis for preparation
 
The consolidated
 
financial statements
 
have
 
been prepared
 
and presented
 
in accordance
 
with the
IFRS® Accounting Standards as adopted by the EU.
1.2
 
Change in accounting principles
There are
 
no new
 
or amended
 
accounting standards
 
that required
 
the Group
 
to change
 
its accounting
policies for the 2023 financial year.
 
1.3
 
Functional and presentation currency
 
Items included in
 
the financial
 
statements of each
 
of the
 
Group’s entities
 
are measured in
 
the currency
of
 
the primary
 
economic environment
 
in
 
which
 
the entity
 
operates
 
(“the functional
 
currency”).
 
The
consolidated
 
financial
 
statements
 
are
 
presented
 
in
 
NOK,
 
which
 
is
 
Techstep
 
ASA’s
 
functional
 
and
presentation
 
currency.
 
The
 
figures
 
presented
 
in
 
the
 
annual
 
accounts
 
are
 
in
 
NOK
 
thousand
 
unless
otherwise stated.
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1.4
 
Consolidation principles and subsidiaries
Subsidiaries
The
 
consolidated
 
financial
 
statements
 
incorporate
 
the
 
financial
 
statements
 
of
 
Techstep
 
ASA
 
(the
Company)
 
and
 
entities
 
controlled
 
by
 
the
 
Company
 
(its
 
subsidiaries).
 
The
 
Group
 
controls
 
an
 
entity
when the Group is
 
exposed to, or
 
has rights to,
 
variable returns from its
 
involvement with the
 
entity and
has the ability
 
to affect those returns
 
through its power
 
to direct the activities
 
of the entity. Subsidiaries
are fully consolidated
 
from the date
 
on which control
 
is transferred to
 
the Group. All
 
subsidiaries are
100 percent owned, directly or indirectly, by Techstep ASA.
The income and expenses of Group subsidiaries acquired or disposed of during
 
the year are included
in the
 
consolidated income
 
statement from
 
the effective
 
date of
 
acquisition and
 
up to
 
the effective
date of disposal, as appropriate.
Annual report 2023
65
 
Intercompany
 
transactions,
 
balances
 
and
 
gains
 
on
 
transactions
 
between
 
Group
 
companies
 
are
eliminated.
 
Unrealised
 
losses
 
are
 
also
 
eliminated
 
unless
 
the
 
transaction
 
provides
 
evidence
 
of
 
an
impairment of the transferred asset.
1.5
 
Transactions in foreign currencies
 
Transactions and balances
Foreign currency
 
transactions are
 
converted into
 
the functional
 
currency, using
 
the exchange
 
rates
on the dates of
 
the transactions. Foreign exchange gains and
 
losses resulting from the settlement
 
of
such transactions, and from the conversion of monetary assets and liabilities denominated in
 
foreign
currencies at year-end exchange rates, are recognised in the consolidated income statement.
Foreign exchange gains and losses are presented in the consolidated income statement, as financial
items.
 
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1.6
 
Revenue recognition
Revenue from contracts with customers is recognised when a performance obligation
 
in the contract
is
 
satisfied.
 
The
 
amount
 
recognised
 
reflects
 
the
 
consideration
 
to
 
which
 
the
 
Group
 
expects
 
to
 
be
entitled in exchange
 
for those goods
 
and services. For
 
contracts with several
 
performance obligations,
the transaction
 
price is
 
allocated to
 
each performance
 
obligation on
 
a relative
 
stand-alone selling
price basis.
Annual report 2023
66
 
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Revenue from device sales
 
A major
 
part of
 
the Group’s
 
revenue arises
 
from the
 
sale of
 
devices to
 
its customers.
 
The delivery
 
of
the device in question is
 
identified as the performance obligation.
 
The customers obtain control
 
of the
device
 
when
 
the
 
item
 
is
 
shipped
 
to
 
them.
 
Revenue
 
is
 
recognised
 
at
 
the
 
time
 
of
 
shipment
 
as
 
the
performance obligations are then satisfied.
 
The sale of certain items of devices triggers a right to a kick back and commission from partners and
suppliers. Kickbacks
 
and commissions
 
are recognised
 
as reduction
 
in COGS
 
when the
 
performance
obligations for the sale of device are satisfied.
Revenue from Advisory & Service
 
Revenue
 
from
 
Advisory
 
&
 
Services
 
includes
 
revenue
 
from
 
support
 
and
 
maintenance
 
services
 
to
 
its
customers.
 
These
 
services
 
are
 
organised
 
as
 
subscription
 
programmes
 
where
 
the
 
customers
 
have
access to
 
support and
 
maintenance for
 
a monthly
 
fee. The
 
performance obligations
 
related to
 
support
and maintenance are satisfied on an
 
ongoing basis, and revenue related to
 
the sales of services are
thus recognised on a linear basis over time.
 
The sales
 
of support
 
and maintenance
 
that exceed
 
the subscription
 
programme are
 
recognised as
revenue based on time and material.
Revenue from
 
Advisory & Services
 
also includes sales
 
of third-party software
 
licenses. Management
has assessed the
 
customer contracts related
 
to software licenses
 
and have found
 
the sale of
 
software
licenses to be
 
distinct performance obligations
 
as software licenses.
 
The revenue from
 
sale of third-
party
 
software
 
licenses
 
is
 
recognised
 
gross,
 
due
 
to
 
maintaining
 
control
 
over
 
the
 
services
 
before
transferring to the customer. This
 
approach includes the bundling of
 
licenses with advisory services
 
or
devices
 
over
 
a
 
set
 
period,
 
which
 
constitutes
 
a
 
single
 
performance
 
obligation.
 
Revenue
 
from
 
this
bundled offering is recognised gross
 
as the services are
 
rendered and control is
 
transferred, reflecting
the company's role in fulfilling the contract.
The Group provides both right-to-use licenses and right-to-access licenses.
 
For right-to-use licenses, the performance
 
obligation is satisfied when the
 
customer gains access to
the software license,
 
and revenue from
 
the sale of
 
licenses is thus
 
recognised at the
 
point in time
 
when
the software is transferred to the customer.
 
For right-to-access licences, the performance obligation is satisfied over time.
 
Own Software
The
 
Group
 
develops
 
and
 
sells
 
own
 
software.
 
The
 
customer
 
buys
 
a
 
right
 
to
 
access
 
the
 
software
developed by Techstep. The performance obligation is satisfied over time.
 
Bundles
As
 
a
 
part
 
of
 
several
 
product
 
bundles
 
and
 
as
 
a
 
stand-alone
 
product,
 
the
 
Group
 
offers
 
a
 
leasing
alternative
 
to
 
customers
 
(Device-as-a-service).
 
The
 
Group
 
uses
 
external
 
funding
 
to
 
finance
 
the
offering. The
 
Group sells the
 
devices up
 
front to an
 
external funder and
 
receives payment in
 
full. The
devices are delivered to
 
the end users, and the
 
end users are invoiced over
 
the contract period from
Annual report 2023
67
 
the
 
funder.
 
The
 
Group
 
has
 
no
 
credit
 
risk
 
related
 
to
 
the
 
end
 
user.
 
The
 
funder
 
is
 
in
 
the
 
following
description the customer.
The
 
Group
 
has contracts
 
with
 
customers
 
whereupon
 
the
 
customer
 
can,
 
at
 
the
 
end
 
of the
 
contract
period, require that the Group repurchases the devices at a
 
predetermined price. This price is always
lower than the original selling price.
When the Group
 
enters into contracts containing
 
repurchase options management assesses
 
whether
or not the customer has
 
a significant economic incentive to
 
utilise the option. Where
 
it is determined
that the customer
 
has a significant
 
economic incentive to
 
utilise the option,
 
the contract is
 
determined
to be a lease and the transaction is accounted for as a lease in accordance with IFRS 16.
Leasing - Lessor accounting (IFRS 16)
The Group has operating lease arrangements with customers in
 
which it is a lessor. Leasing contracts
with repurchase agreements are
 
accounted for as
 
operating leases with rentals
 
payable up front
 
at
the inception of the lease.
 
There are no other variable
 
lease payments. The buyback obligation
 
is fixed
at the inception
 
of the lease.
 
At the end
 
of the lease
 
period the
 
Group expects to
 
repurchase the device
from the customer.
Payment
 
received
 
from
 
the
 
customer
 
is
 
accounted
 
for
 
as
 
deferred
 
revenue
 
and
 
recognised
 
as
revenue on a straight-line
 
basis over the
 
lease term, less
 
the agreed-upon residual
 
value (repurchase
amount).
 
The respective leased
 
assets are
 
included in the
 
balance sheet based
 
on their nature
 
and depreciated
over the lease term to the expected second-hand market value in accordance with IFRS 16.
1.7
 
Other income and other expenses
 
Other income
 
and expenses
 
of a
 
special nature
 
are presented
 
in the
 
separate line
 
items “Other
 
income
and other expenses within
 
operating profit (loss)” respectively. Such
 
items are characterised by
 
being
of a
 
non-recurring nature
 
and outside
 
the ordinary
 
business of
 
Techstep
 
Group. Other
 
income and
expenses will
 
include items
 
such as
 
restructuring costs
 
related to
 
executive management,
 
acquisition-
related costs, gains or losses on both the sale and remeasurement of assets or liabilities. Acquisition-
related costs
 
may include
 
both costs
 
related to
 
acquisitions closed
 
and transactions
 
that were
 
not
completed.
doc1p1i0
1.8
 
Intangible assets
 
Intangible
 
assets
 
with
 
finite
 
useful
 
lives
 
that
 
are
 
acquired
 
separately,
 
are
 
carried
 
at
 
cost
 
less
accumulated
 
amortisation
 
and
 
accumulated
 
impairment
 
losses.
 
Amortisation
 
is
 
recognised
 
on
 
a
straight-line
 
basis
 
over
 
the
 
estimated
 
useful
 
lives.
 
Of
 
the
 
assets.
 
The
 
estimated
 
useful
 
life
 
and
amortisation method is reviewed
 
at the end of each
 
reporting period, with the effect
 
of any changes
on estimates being accounted for on a prospective basis.
 
Intangible
 
assets
 
with
 
indefinite
 
useful
 
lives
 
that
 
are
 
acquired
 
separately,
 
are
 
carried
 
at
 
cost
 
less
accumulated impairment losses.
 
Annual report 2023
68
 
The costs of intangible assets acquired through acquisitions are recorded at fair value as at the date
of acquisition.
Software
 
expenses
 
related
 
to
 
the
 
purchase
 
of
 
new
 
computer
 
programmes
 
are
 
accounted
 
for
 
as
intangible
 
assets
 
if
 
these
 
expenses
 
are
 
not
 
part
 
of
 
device
 
acquisition costs.
 
Costs
 
incurred
 
due
 
to
updates
 
and
 
general
 
maintenance
 
of
 
the
 
software,
 
are
 
accounted
 
for
 
as
 
running
 
costs
 
over
 
the
income statement, unless
 
the changes in the
 
software increase the future
 
economic benefits from
 
the
software.
1.9
 
Property, plant and equipment
Property, plant and
 
equipment are carried
 
at cost less accumulated
 
depreciation and accumulated
impairment losses.
The cost of the asset, less its estimated residual value, is
 
depreciated on a straight-line basis over the
estimated useful life
 
of the asset.
 
Estimates of residual
 
values are
 
applicable for the
 
Group’s leasing
offering where assets are sold at the end
 
of the lease. The estimated useful
 
lives, residual values and
depreciation methods are
 
reviewed at the
 
end of
 
each reporting
 
period, with
 
the effect of
 
any changes
in estimates accounted for on a prospective basis.
 
An item of property, plant
 
and equipment is derecognised upon
 
disposal, or when no future
 
economic
benefits are expected to arise from the continued use of the
 
asset. Any gain or loss that arises on the
disposal or
 
retirement of
 
an item
 
of property,
 
plant and
 
equipment is
 
determined as
 
the difference
between the
 
sales proceeds
 
and the
 
carrying amount
 
of the
 
asset and
 
is recognised
 
in the
 
income
statement.
 
1.10
 
Trade receivables
 
Trade receivables are initially measured
 
at fair value and
 
subsequently measured at amortised
 
cost
using
 
the
 
effective
 
interest
 
method,
 
less
 
provision
 
for
 
impairment.
 
The
 
carrying
 
amount
 
of
 
a
 
trade
receivable
 
is
 
written
 
off
 
when
 
the
 
Group
 
has
 
no
 
reasonable
 
expectations
 
of
 
recovering
 
the
 
trade
receivable in its entirety or a portion thereof.
 
doc1p1i0
1.11
 
Financial instruments
 
Financial assets
 
and liabilities
 
include investment
 
in shares,
 
financial derivatives,
 
trade receivables,
other receivables, borrowings, trade payables, other current and non-current liabilities.
 
Financial assets and financial liabilities are recognised initially on the
 
date when the Group becomes
a party to the contractual provisions of the instrument.
 
The Group classifies, at initial recognition, its financial instruments in one of the following categories:
 
Financial assets or financial liabilities at fair value through profit or loss,
 
Financial asset at amortised cost,
 
Financial liabilities at amortised cost.
Annual report 2023
69
 
Financial liabilities
 
at fair
 
value through
 
profit or
 
loss are
 
financial derivatives
 
entered into
 
to hedge
the interest rate risk for the long-term borrowings.
 
Financial assets at
 
amortised cost are
 
financial assets held
 
to collect the
 
contractual cash flow
 
and
where the
 
cash flows
 
are solely
 
payment of
 
principal and
 
interest on
 
the outstanding
 
principal. The
category is included
 
in the consolidated
 
statement of financial
 
position financial line
 
items Other non-
current assets, Trade receivables, Other receivables and Cash and cash equivalents. Financial assets
at
 
amortised
 
cost
 
are
 
recognised
 
initially
 
at
 
fair
 
value
 
plus
 
directly
 
attributable
 
transaction
 
costs.
Subsequently, if the asset
 
is non-current it is measured
 
at amortised cost using the
 
effective interest
method, reduced by any impairment loss.
 
The carrying amounts of line items
 
classified as current are
assumed
 
to be
 
the same
 
as their
 
fair values,
 
due
 
to their
 
short-term nature.
 
Short-term loans
 
and
receivables are for practical reasons not amortised unless the effect is material.
The
 
category
 
Financial
 
liabilities
 
at
 
amortised
 
cost
 
is
 
included
 
in
 
the
 
consolidated
 
statement
 
of
financial position line
 
items Non-current interest-bearing borrowings,
 
Other non-current debt,
 
Current
interest-bearing borrowings, Trade payables
 
and Other current liabilities. Items
 
in the Other financial
liabilities-category are
 
recognised initially
 
at fair
 
value. Subsequently,
 
if they
 
are non-current,
 
other
financial
 
liabilities
 
are
 
measured
 
at
 
amortised
 
cost
 
using
 
the
 
effective
 
interest
 
method.
 
Effective
interest is
 
recognised in
 
the income
 
statement as
 
financial expenses.
 
Current items
 
in the
 
category
are for practical reasons not amortised unless the effect is material.
For
 
trade
 
and
 
other
 
receivables,
 
default
 
in
 
payments,
 
significant
 
financial
 
difficulties
 
of
 
the
 
debtor,
probability that the debtor will enter bankruptcy or
 
debt settlement negotiations are considered to be
indicators that the Group will not be able to
 
collect all amounts due according to the original terms
 
of
the receivables. For
 
trade receivables the
 
loss allowance is measured
 
at the lifetime expected
 
credit
loss. The loss is recognised as other operating expenses in the income statement.
 
The fair
 
value of
 
financial instruments is
 
based on
 
quoted prices
 
as at the
 
balance sheet date
 
in an
active market, if
 
such markets exist.
 
If an active
 
market does not
 
exist, fair value
 
is established by
 
using
valuation techniques that are
 
expected to provide a
 
reliable estimate of the
 
fair value. The
 
fair value
of unlisted securities is based on cash
 
flows discounted using an applicable risk-free
 
market interest
rate and a risk premium specific to the unlisted securities.
 
doc1p1i0
Financial
 
assets
 
and
 
liabilities
 
measured
 
at
 
fair
 
value
 
are
 
classified
 
according
 
to
 
the
 
valuation
method:
 
Level
 
1:
 
Valuation
 
based
 
on
 
quoted
 
prices
 
(unadjusted)
 
in
 
active
 
markets
 
for
 
identical
 
assets
 
or
liabilities.
 
Level 2: Valuation based on inputs
 
other than quoted prices included within
 
level 1 that are observable
for the asset or liability, either directly (that is, as prices) or indirectly (that is, derived from prices).
 
Level 3: Valuation based on inputs for the asset or liability that are unobservable market data.
 
If one
 
or more
 
of the
 
significant inputs
 
are not
 
based on
 
observable market
 
data, the
 
instrument is
included in level
 
3. Changes in fair
 
value recognised in other
 
comprehensive income are
 
recognised
in
 
the
 
line
 
item
 
Exchange
 
differences
 
on
 
converting
 
foreign
 
operations.
 
Changes
 
in
 
fair
 
value
Annual report 2023
70
doc1p1i0
 
recognised in profit
 
or loss are
 
presented in the
 
line item, Financial
 
expenses and Other
 
income and
expenses.
1.12
 
Trade payables
These amounts
 
represent liabilities for
 
goods and
 
services provided
 
to the Group
 
prior to the
 
end of
the balance sheet date which are
 
unpaid. The amounts are unsecured payables
 
and are usually paid
within 30
 
days of recognition.
 
Trade and other
 
payables are
 
presented as trade
 
payables. The carrying
amount is assessed to be a reasonable approximation of fair value.
1.13
 
Income tax
The
 
income
 
tax
 
expense
 
or
 
credit
 
for
 
the
 
period
 
is
 
the
 
tax
 
payable
 
on
 
the
 
current
 
period’s
 
taxable
income,
 
based
 
on
 
the
 
applicable
 
income
 
tax
 
rate
 
for
 
each
 
jurisdiction,
 
adjusted
 
for
 
changes
 
in
deferred tax assets and liabilities attributable to temporary differences, and for unused tax losses.
 
Tax payable
The current income tax charge
 
is calculated based on the
 
tax laws enacted, or substantively
 
enacted,
at
 
the
 
end
 
of
 
the
 
reporting
 
period
 
in
 
Norway,
 
Sweden,
 
Denmark
 
and
 
Poland,
 
where
 
subsidiaries
generate
 
taxable
 
income.
 
Management
 
periodically
 
evaluates
 
positions
 
taken
 
in
 
tax
 
returns,
 
with
respect
 
to
 
situations
 
in
 
which
 
applicable
 
tax
 
regulation
 
is
 
subject
 
to
 
interpretation.
 
Management
establishes
 
provisions
 
where
 
appropriate,
 
based
 
on
 
amounts
 
expected
 
to
 
be
 
paid
 
to
 
the
 
tax
authorities.
 
Deferred tax
 
Deferred income tax
 
is provided on
 
temporary differences arising
 
between the tax
 
bases of assets
 
and
liabilities, and their carrying amounts in the consolidated financial statements. However,
 
deferred tax
liabilities are not
 
recognised if they
 
arise from the
 
initial recognition of
 
goodwill. Deferred income
 
tax
is determined using
 
tax rates (and laws)
 
that have been enacted,
 
or substantially enacted, by
 
the end
of
 
the
 
reporting
 
period,
 
and
 
are
 
expected
 
to
 
apply
 
when
 
the
 
related
 
deferred
 
income
 
tax
 
asset
 
is
realised, or the deferred income tax liability is settled.
Deferred tax assets are
 
recognised only if it is probable
 
that future taxable amounts will be
 
available
to utilise the temporary differences and losses.
 
Deferred tax assets and
 
liabilities are offset when
 
there is a legally enforceable
 
right to offset current
tax assets
 
and liabilities,
 
and when
 
the deferred
 
tax balances
 
relate to
 
the same
 
taxation authority.
Current tax assets and tax
 
liabilities are offset where the
 
entity has a legally
 
enforceable right to offset
and intends to either settle
 
on a net basis, or
 
to realise the asset and settle
 
the liability simultaneously.
Current and deferred tax is recognised in the income statement, except to the extent that it relates to
items
 
recognised
 
in
 
other
 
comprehensive
 
income,
 
or
 
directly
 
in
 
equity.
 
In
 
this
 
case,
 
the
 
tax
 
is
 
also
recognised in other comprehensive income or directly in equity, respectively.
 
1.14
 
Equity
 
The nominal value of treasury shares is reported in the balance sheet, as a deduction to other equity.
 
Annual report 2023
71
 
1.15
 
Share-based payments
 
Share-based
 
payments
 
are
 
part
 
of
 
the
 
remuneration
 
to
 
executive
 
management
 
and
 
other
 
key
personnel.
 
The fair value of options granted is recognised as an employee benefit
 
expense with a corresponding
increase in equity. The total
 
amount to be expensed is
 
determined by reference to the
 
fair value of the
options granted.
 
The
 
total expense
 
is recognised
 
over
 
the vesting
 
period, which
 
is the
 
period
 
over which
 
the vesting
conditions
 
are
 
satisfied. At
 
the
 
end
 
of each
 
period,
 
the estimate
 
of the
 
number of
 
options
 
that
 
are
expected to
 
vest based
 
on the
 
non-market vesting
 
and service
 
conditions is
 
revised. The
 
revision, if
any, of the
 
original estimates is
 
recognised in the
 
income statement, with
 
a corresponding adjustment
to equity.
Social
 
security
 
tax
 
is
 
provided
 
for
 
at
 
each
 
balance
 
sheet
 
date
 
based
 
on
 
the
 
intrinsic
 
value
 
of
 
the
options.
 
1.16
 
Retirement benefit plan
 
The Group
 
has defined
 
contribution plans.
 
A defined
 
contribution plan
 
is a
 
retirement plan
 
in which
the Group
 
pays fixed
 
contributions to
 
a separate legal
 
entity. The
 
Group has
 
no legal
 
or other
 
obligation
to pay
 
additional contributions
 
if the
 
entity does
 
not have
 
sufficient assets
 
to pay
 
all employee
 
benefits
associated with earnings in present and previous
 
periods. Pre-paid contributions are recorded in the
accounts
 
as
 
an
 
asset,
 
to
 
the
 
extent
 
the
 
contribution
 
may
 
be
 
refunded
 
or
 
may
 
reduce
 
future
contributions.
1.17
 
Cash flow statement
 
The cash flow statement
 
is presented using
 
the indirect method.
 
The Group’s activities
 
are divided into
operational,
 
investment
 
and
 
financing
 
activities.
 
Cash
 
investment
 
in
 
new
 
business
 
is
 
classified
 
as
payment for the acquisition of subsidiaries, net of cash acquired in the cash flow statement.
doc1p1i0
1.18
 
Leasing
All leases are accounted for by recognising a right-of-use asset and a lease liability except for:
 
Leases of low value assets; and
Leases with a duration of 12 months or less
Lease liabilities
Lease liabilities are measured at the
 
present value of the contractual payments
 
due to the lessor over
the lease term, with the discount rate
 
determined by reference to the rate inherent
 
in the lease. If the
inherent
 
interest
 
rate
 
is
 
not
 
readily
 
determinable,
 
the
 
Group’s
 
incremental
 
borrowing
 
rate
 
on
commencement of the lease is used. Variable lease
 
payments are only included in the measurement
of the
 
lease liability if
 
they depend on
 
an index or
 
rate. In such
 
cases, the initial
 
measurement of the
Annual report 2023
72
 
lease liability assumes the
 
variable element will be regulated
 
throughout the lease term.
 
The estimate
is based upon management judgment.
 
Subsequent
 
to
 
initial
 
measurement,
 
lease
 
liabilities
 
increase
 
as
 
a
 
result
 
of
 
interest
 
charged
 
at
 
a
constant rate on the balance outstanding and are reduced for lease payments made.
Right-of-use assets
Right-of-use assets are initially measured at the amount of the lease liability.
Right-of-use assets are depreciated on
 
a straight-line basis over
 
the remaining term of
 
the lease. The
remaining term of the lease is for
 
all leases held by the
 
Group assessed to be equal to
 
the economic
life of the asset.
Leases of low value assets and short-term leases
Payments associated with
 
short-term leases
 
of equipment and
 
vehicles and
 
all leases
 
of low-value
assets are recognised
 
on a
 
straight-line basis as
 
an expense in
 
profit or loss
 
on the financial
 
statement
line item Other operational costs. Short-term leases are leases with a lease term of 12 months or less.
1.19
 
Earnings per share
i) Basic earnings per share
Basic earnings per share are calculated by dividing:
 
The profit attributable
 
to owners of
 
the company, excluding
 
any costs of
 
servicing equity other
than ordinary shares.
 
By the
 
weighted average
 
number of
 
ordinary shares
 
outstanding during
 
the financial
 
year,
excluding treasury shares.
ii) Diluted earnings per share
Diluted earnings per share adjust the
 
figures used in the determination of
 
basic earnings per share, to
take into account:
 
The
 
after-income
 
tax
 
effect
 
of
 
interest
 
and
 
other
 
financing
 
costs
 
associated
 
with
 
dilutive
potential ordinary shares, and
 
The
 
weighted
 
average
 
number
 
of
 
additional
 
ordinary
 
shares
 
that
 
would
 
have
 
been
outstanding, assuming the conversion of all dilutive potential ordinary shares.
doc1p1i0
1.20
 
Government grants
Government grants, including the
 
Norwegian Skattefunn tax incentive
 
scheme, are recognised in
 
the
same year as the government grants are
 
received. Grants are recognised as deductions against the
costs that they are intended to compensate.
doc1p1i0
Annual report 2023
73
 
Investment
 
grants
 
are
 
capitalised
 
and
 
recognised
 
systematically
 
over
 
the
 
asset’s
 
useful
 
life.
Investment grants are recognised either as deferred income or as a deduction of the asset’s carrying
amount.
1.21
 
New standards and interpretations not yet effective
 
The Group has
 
elected not to
 
early-adopt any standards
 
or interpretations that
 
have an effective
 
date
after the balance
 
sheet date. Standards
 
and amendments that
 
are issued,
 
but not yet
 
effective, are
not expected to have a material effect on the Group’s financial statements.
 
doc1p1i0
Annual report 2023
74
Note 2. Segments
Over the
 
last year,
 
Techstep has
 
been through
 
a major
 
transition in
 
order to
 
unlock profitability
 
and
growth.
 
Historically
 
consisting
 
of
 
10
 
acquisitions
 
and
 
47
 
different
 
products,
 
the
 
company
 
has
transformed
 
and
 
streamlined
 
the
 
organisation
 
and
 
its
 
product
 
solutions,
 
through
 
mergers
 
and
disposals of products or services outside the strategic roadmap.
 
Currently,
 
the
 
product
 
offerings
 
are
 
streamlined
 
into
 
seven
 
different
 
product
 
solutions
 
and
 
three
different
 
revenue
 
streams. The
 
organisation
 
and
 
the
 
profitability
 
measurement
 
has
 
been
 
changed
from
 
purely
 
legal
 
and
 
geographical
 
to
 
a
 
functional
 
organisation,
 
measuring
 
performance
 
on
 
the
product portfolio. The
 
revenue streams are generated,
 
and the Group’s
 
resources are utilised
 
across
the
 
different
 
legal
 
entities
 
and
 
geographical
 
markets.
 
Management
 
reporting
 
now
 
consists
 
of
measuring
 
the
 
performance
 
of
 
the
 
product
 
portfolio
 
on
 
a
 
gross
 
contribution
 
level
 
across
 
markets,
while the net profitability (EBITA) is measured on the group level.
 
As
 
such,
 
Techstep
 
has
 
changed
 
the
 
segment
 
reporting
 
in
 
line
 
with
 
management’s
 
profitability
measurements. Techstep’s current segment is therefore the Group results on a total level.
xx
 
Annual report 2023
75
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 3. Revenues from contracts with customers
In the following tables Total revenue is disaggregated by major revenue streams across the
commercial markets.
2023
Norway
Sweden/
Denmark
Poland
Eliminations
Group
Total revenues
678 873
375 110
33 158
(89 630)
1 089 491
 
Revenue
Devices
 
551 078
231 880
-
(7 138)
775 820
Advisory & Services*
79 155
129 744
338
(3 571)
205 667
Own Software
48 251
27 168
32 819
(755)
107 483
Other revenues
388
867
-
(735)
521
Total
678 873
389 660
33 158
(12 199)
1 089 491
 
Net Gross Profit
Norway
Sweden/
Denmark
Poland
Eliminations
Group
Devices
 
79 543
35 867
(6)
6 200
121 604
Advisory & Services*
55 926
77 820
338
3 527
137 611
Own Software
45 568
21 491
25 588
1 536
94 183
Other revenues
388
868
-
(735)
521
Total
181 425
136 046
25 920
10 528
353 919
 
2022*
Norway
Sweden/
Denmark
Poland
Eliminations
Group
Total revenues
778 388
523 245
27 926
(55 971)
1 273 589
 
Revenue
Devices **
619 863
315 918
477
(8 088)
928 169
Advisory & Services
82 950
176 875
306
(6 315)
253 816
Own Software
44 164
24 454
27 143
(4 169)
91 593
Other revenues
31 411
5 998
-
(37 399)
11
Total
778 388
523 245
27 926
(55 971)
1 273 589
 
Net Gross Profit
Norway
Sweden/
Denmark
Poland
Eliminations
Group
Devices **
90 198
37 366
471
11 386
139 421
Advisory & Services*
57 029
82 583
306
4 982
144 900
Own Software
43 465
18 609
19 370
1 504
82 948
Other revenues
31 365
5 672
(406)
(36 620)
11
Total
222 057
144 230
19 741
(18 748)
367 280
 
Annual report 2023
76
 
doc1p1i0
*Commission is included in Advisory & Service.
** The revenues and cost of goods sold for previously reported in 2023 and 2022 have been restated
due to a reclassification of kick-backs and bonuses from partners, in the amount of NOK 42 million in
2023 and NOK 49 million in 2022.
Receivables and liabilities
 
Most of
 
the Group's
 
solution revenues
 
are annual.
 
The majority
 
of the
 
contracts follow
 
the calendar
year.
 
The receivables
 
and liabilities
 
related
 
to Solutions
 
as at
 
the balance
 
sheet date
 
are
 
therefore
immaterial. This also applies to the unfulfilled performance obligations.
 
Receivables and liabilities
 
originate from the
 
sale of support.
 
Customers are invoiced
 
in advance for
monthly or quarterly support subscriptions. The Group also has customers who are invoiced after the
services are
 
rendered, monthly
 
or annually.
 
Receivables and
 
liabilities vary
 
to an
 
extent throughout
the reporting period.
 
 
 
 
 
 
 
 
 
Deferred revenue
The Group's
 
revenue from
 
sale of
 
Devices is
 
divided into
 
two streams:
 
The customer
 
purchases the
Device and the performance obligation is
 
settled when the Device is delivered, or
 
the customer enters
into a leasing agreement, where the Device will be returned at the end of the lease.
 
The contracts
 
where the Group
 
acts as
 
a lessor last
 
from 18
 
- 36 months.
 
Revenue is
 
recognised linearly
over the contract period as the performance obligation is settled.
 
At the commencement of
 
the lease agreements,
 
the Group receives
 
full settlement from
 
the financing
partners as described under section 1.6
Revenue recognition
in the accounting policies
.
 
The payment
received
 
is
 
split between
 
deferred
 
revenue
 
specified below,
 
and
 
residual obligation
 
(amount
 
to
 
be
repaid). The residual obligation is specified in note 16 (non-current) and note 17 (current).
Changes in deferred revenue during the year
2023
2022
Opening balance deferred revenue as at 1 January
151 568
135 320
Revenue deferral new contracts
104 193
115 993
Revenue periodisation
 
(112 206)
(99 193)
Translation differences
4 713
(552)
Closing balance deferred revenue as at 31 December
148 268
151 568
The material amount in deferred
 
revenue is related to contracts
 
with customers where the customer
has a return option and management’s assessment is
 
that this option will be utilised. Such
 
contracts
are accounted for as operational leases, where the Group is the lessor.
Payment terms and customer base
Customers have payment terms varying from 15-90 days.
Annual report 2023
77
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Of
 
the
 
Group's
 
total
 
customer
 
base
 
as
 
at
 
31
 
December
 
2023,
 
the
 
five
 
largest
 
customers
 
represent
approximately
 
30%
 
(24%)
 
of
 
total
 
revenue
 
in
 
2023,
 
and
 
the
 
ten
 
largest
 
customers
 
represent
approximately 39% (31%) of total revenue.
 
Unsatisfied performance obligations
The Group has unsatisfied performance
 
obligations resulting from fixed price
 
long-term contracts of
mainly leased out devices. The unsatisfied performance obligations are satisfied through passage
 
of
time. The table below shows when the deferred revenue will be recognised.
2023
2024
83 653
2025
30 809
2026 and later
33 807
Closing balance deferred revenue as at 31 December 2023
148 267
 
2022
2023
98 507
2024
42 979
2025 and later
10 082
Closing balance deferred revenue as at 31 December 2022
151 568
 
The amounts disclosed do not include variable considerations.
 
Management assessments
Recognition of revenue from combined customer contracts
Consolidated operating revenues
 
include both sales
 
of Device and
 
IT-related services, often
 
derived
from recognition of multiple elements in the same customer contract.
 
Determining the transaction price for combined contracts
The
 
Group
 
determines
 
the
 
transaction
 
price
 
in
 
respect
 
of
 
each
 
performance
 
obligations
 
within
 
its
contracts with customers
 
when the stand-alone
 
selling price for
 
each performance obligation is
 
not
readily
 
available
 
by
 
assessing
 
the
 
stand-alone
 
selling
 
prices
 
based
 
on
 
the
 
Group’s
 
customer
contracts for comparable
 
products and services.
 
This relates
 
to contracts with
 
customers where third-
party licenses are
 
bundled with support and
 
maintenance services. The
 
income related to
 
the third-
party license
 
is determined
 
based on
 
the abovementioned
 
stand-alone selling
 
prices. The
 
residual
income is allocated to support and
 
maintenance. The revenue recognition is either at
 
a point in time
or over time depending on the services rendered.
Variable considerations such
 
as commissions,
 
vendor discounts, rebates
 
and other contractual
 
bonus
elements may arise based on contracts with vendors and partners. Variable considerations requiring
management
 
assessment
 
are
 
related
 
to
 
achieving
 
certain
 
thresholds
 
in
 
the
 
agreement.
 
In
determining the impact of variable considerations, the Group uses the most likely
 
amount prescribed
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Annual report 2023
78
 
in IFRS 15 whereby the transaction price is
 
determined by reference to the single most
 
likely amount in
a range of possible consideration amounts.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 4. Payroll
2023
2022
Salaries and holiday pay
135 265
200 928
Social security tax
39 526
44 652
Pension costs including social security tax
12 414
14 515
Other personnel costs
20 759
4 932
Total personnel costs
207 964
265 027
Number of employees at year end
267
315
All companies in the Group have defined contribution pension plans covering all employees.
 
Regarding remuneration to executive management, please refer to Note 29, Remuneration to
management.
 
 
 
 
 
 
 
 
 
Note 5. Other operational costs
2023
2022
Office maintenance expenses
 
6 307
6 525
Human resources
2 258
6 469
Sales and marketing
3 448
12 853
IT expenses
51 079
48 073
Fees for external services
23 814
27 394
Communication
2 505
2 354
Travel expenses
4 278
4 224
Other expenses
5 882
1 733
Total operating costs
99 571
109 626
 
doc1p1i0
Annual report 2023
79
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 6. Other income and other expenses
Other income
2023
2022
Gain on sale of business
 
0
40 058
Other non-recurring income
 
494
0
Total
494
40 058
2022
On 3 January
 
the divestment
 
of the
 
Voice and
 
Contact centre
 
business was
 
completed for
 
the total
consideration of NOK 65.5 million. The settlement
 
was received in December 2021. The gain
 
of NOK 40.1
million was
 
recognised
 
in the
 
income statement
 
of the
 
line item
 
Other income
 
in Q1
 
2022. NOK
 
24.5
million was derecognised from the statement of financial position’s line item Assets held for sale.
 
Other expenses
2023
2022
Acquisition related costs
-
(604)
Other non-recurring expenses
(1 970)
(9 411)
Total
(1 970)
(10 015)
2023
Other non-recurring expenses relate to restructuring costs.
2022
Acquisition-related costs
 
are
 
related to
 
the acquisition
 
of
 
Crypho AS
 
and
 
the remaining
 
20% of
 
the
shares in Techstep Finance AS. Other non-recurring expenses are related to restructuring.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 7. Financial income and expenses
2023
2022
Interest income
1 099
979
Net foreign exchange gain
-
430
Other financial income
-
661
Total financial income
1 099
2 070
Interest expenses interest bearing borrowings
(13 203)
(12 850)
Interest expenses leasing
(1 449)
(1 177)
Net foreign exchange loss
(5 546)
-
Other financial expenses
(3 954)
(7)
Total financial expenses
(24 153)
(14 035)
x
 
doc1p1i0
Annual report 2023
80
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 8. Tax
Income tax expense
2023
2022
Current tax
 
(1 867)
(5 426)
Change in deferred tax
16 873
981
Tax expense
15 006
(4 445)
Reconciliation of relationship between accounting profit
 
and tax expense
Profit before tax
(59 552)
(64 170)
Tax at the Norwegian tax rate of 22%
 
13 101
14 117
Tax effect permanent differences
1 778
(4 124)
Difference in tax rates
(739)
(1 019)
Deferred tax asset not recognised
(21)
(10 435)
Other
887
(2 984)
Income tax expense
15 006
(4 445)
Effective tax rate
 
-25%
-7%
Amounts recognised directly in equity
Deferred tax: Share issue cost
 
-
(823)
Total
 
-
(823)
Tax losses
 
Unused tax losses for which no deferred tax asset
 
has been recognised, see note 19*
(564 667)
(564 572)
Potential tax asset at 22% tax rate
(124 227)
(124 206)
Components of deferred taxes
The balance comprises temporary differences attributable
 
to:
 
Intangible assets
11 124
15 362
Tangible assets
19 064
18 085
Inventories
 
(14)
(200)
Trade receivables and other receivables
 
(180)
(151)
Leasing
 
(447)
(385)
Other current liabilities
 
(1 470)
(4 565)
Financial Instruments
(900)
-
Tax loss carried forward
 
(138 812)
(127 269)
Carry forward interest
 
(831)
(831)
for which no deferred tax asset has been recognised
 
125 521
125 363
Goodwill from acquisitions with no deferred tax effect
(16 871)
(16 871)
Other
5 401
5 527
Total net deferred tax
1 582
14 066
Net deferred tax related to Norway
 
(12 943)
(6 412)
Net deferred tax related to Sweden
10 811
15 827
Net deferred tax related to Polen
3 714
4 651
Total deferred tax (+)/ deferred tax asset (-)
1 582
14 066
Deferred tax asset
(13 092)
(6 470)
Deferred tax liability
14 674
20 536
Total deferred tax (+)/ deferred tax asset (-)
1 582
14 066
 
Annual report 2023
81
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 9. Leases
Amounts recognised in the balance sheet
 
The balance sheet shows the following amounts relating to leases:
 
Right-of-use assets
Buildings
Equipment
Vehicles
Total
As at 1 January 2023
25 508
2 141
2 090
29 738
Additions
7 274
(88)
919
8 105
Additions from business combinations
-
-
-
-
Depreciation
(11 355)
(1 140)
(1 611)
(14 106)
Disposals
-
-
(328)
(328)
Translation differences
765
32
39
836
As at 31 December 2023
22 192
945
1 109
24 245
Buildings
Equipment
Vehicles
Total
As at 1 January 2022
25 990
1 329
2 948
30 267
Additions
10 940
611
950
12 501
Additions from business combinations
-
-
-
-
Depreciation
(10 665)
(944)
(2 154)
(13 763)
Translation differences
(757)
1 145
346
734
As at 31 December 2022
25 508
2 141
2 089
29 739
Annual report 2023
82
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Lease liabilities
Buildings
Equipment
Vehicles
Total
As at 1 January 2023
27 456
2 259
2 166
31 880
Additions
7 332
(88)
919
8 162
Additions from business combinations
-
-
-
-
Interest expense
 
1 111
132
104
1 347
Lease payments
 
(12 082)
(1 277)
(1 740)
(15 099)
Disposals
-
-
(305)
(305)
Translation differences
 
676
29
35
740
As at 31 December 2023
24 494
1 055
1 178
26 725
Buildings
Equipment
Vehicles
Total
As at 1 January 2022
28 412
1 423
3 001
32 836
Additions
10 911
576
986
12 473
Additions from business combinations
-
-
-
-
Interest expense
 
909
120
148
1 177
Lease payments
 
(12 081)
(1 049)
(2 293)
(15 423)
Translation differences
 
(695)
1 189
324
818
As at 31 December 2022
27 456
2 259
2 166
31 880
Lease liabilities
2023
2022
Non-current
15 916
16 738
Current
10 809
15 142
Total
26 725
31 880
Maturity analysis nominal payments of lease liabilities 2023
Up to 1 year
Between 1
and 2 years
Between 2
and 5 years
Over 5 years
Lease liabilities
10 128
5 096
8 139
0
Maturity analysis nominal payments of lease liabilities 2022
Up to 1 year
Between 1
and 2 years
Between 2
and 5 years
Over 5 years
Lease liabilities
15 496
12 258
5 886
0
Description of the Group’s leasing activities
 
The
 
Group
 
leases
 
offices,
 
equipment
 
and
 
vehicles.
 
Rental
 
contracts
 
are
 
typically
 
made
 
for
 
fixed
periods of 12 months to five years but may have extension options.
 
doc1p1i0
Annual report 2023
83
 
Incremental borrowing rate
To
 
determine
 
the
 
incremental
 
borrowing
 
rate,
 
the
 
Group,
 
where
 
possible,
 
uses
 
recent
 
third-party
financing received by the
 
individual lessee as
 
a starting point,
 
adjusted to reflect changes
 
in financing
conditions since third-party financing was received using
 
a build-up approach that starts with a
 
risk-
free interest rate
 
adjusted for
 
credit risk for
 
leases held
 
by the Group,
 
which does not
 
have recent third-
party financing, and
 
makes adjustments
 
specific to the
 
lease, e.g. term,
 
country, currency and
 
security.
 
Extension and termination options
 
Currently the Group
 
has not included any
 
extension or termination
 
options in the liabilities.
 
The options
are most widely used in rental of
 
office buildings. All the Group’s contracts
 
have from 1-4 years left of
the rental period. The Group assesses that premises
 
with less than 2 years will be vacated
 
at the end
of the
 
lease. For
 
premises with longer
 
contracts it
 
is assessed
 
as uncertain whether
 
the extension or
termination options will be utilised.
The majority of extension and
 
termination options held are exercisable
 
only by the Group and
 
not by
the respective lessors.
 
Critical judgments in determining the lease term
 
In determining
 
the
 
lease
 
term, management
 
considers all
 
facts
 
and
 
circumstances
 
that create
 
an
economic
 
incentive to
 
exercise
 
an extension
 
option, or
 
not exercise
 
a termination
 
option. Extension
options
 
(or
 
periods
 
after
 
termination
 
options)
 
are
 
only
 
included
 
in
 
the
 
lease
 
term
 
if
 
the
 
lease
 
is
reasonably certain
 
to be
 
extended (or
 
not terminated).
 
The lease
 
term is
 
reassessed if
 
an option
 
is
actually exercised (or not
 
exercised) or the Group
 
becomes obliged to
 
exercise (or not
 
exercise) it. The
assessment
 
of
 
reasonable
 
certainty
 
is
 
only
 
revised
 
if
 
a
 
significant
 
event
 
or
 
a
 
significant
 
change
 
in
circumstances
 
occurs,
 
which
 
affects
 
this
 
assessment,
 
and
 
that
 
is
 
within
 
the
 
control
 
of
 
the
 
lessee.
During the current financial year such an event has not occurred.
 
 
doc1p1i0
Annual report 2023
84
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 10. Tangible assets
Right of
 
use
 
assets
Equipment*
Other
 
fixed
 
assets
Total
Accumulated cost as at 1 January 2023
73 605
337 775
21 498
432 878
Additions
7 890
108 600
4 133
120 623
Additions arising from business combinations
-
-
-
-
Disposals
(10 026)
(132 697)
(5 956)
(148 679)
Translation differences
2 731
9 719
1 384
13 834
Accumulated cost as at 31 December 2023
74 200
323 398
21 058
418 656
Accumulated cost as at 1 January 2022
63 881
292 234
31 090
387 205
Additions
12 500
126 507
5 943
144 950
Additions arising from business combinations
0
0
83
83
Disposals
(2 673)
(76 928)
(15 641)
(95 242)
Translation differences
(103)
(4 236)
(11)
(4 351)
Accumulated cost as at 31 December 2022
73 605
337 577
21 464
432 646
Accumulated depreciation as at 1 January
2023
(43 867)
(177 069)
(13 878)
(234 814)
Additions arising from business combinations
-
-
-
-
Current year depreciation
(14 106)
(91 112)
(2 386)
(107 603)
Disposals
9 484
110 520
3 326
123 329
Translation differences
(1 466)
(6 235)
(855)
(8 556)
Accumulated depreciation as at 31 December
2023
(49 954)
(163 897)
(13 793)
(227 644)
Accumulated depreciation as at 1 January 2022
(33 613)
(149 468)
(25 081)
(208 163)
Additions arising from business combinations
(0)
(0)
-
(0)
Depreciation
(13 763)
(92 840)
(2 620)
(109 222)
Disposals
2 673
64 004
14 082
80 759
Translation differences
837
1 429
(223)
2 043
Accumulated depreciation as at 31 December
2022
(43 866)
(176 874)
(13 842)
(234 584)
Book value of assets 31 December 2023
24 245
159 501
7 265
191 012
Book value of assets 31 December 2022
29 738
160 703
7 622
198 064
2-10
 
years
 
2 years
3-5 years
Estimated economic life
Depreciation method
linear
linear
linear
xx
*Equipment comprise mobile phones, tablets and other
 
equipment where the Group is the lessor.
 
doc1p1i0
Annual report 2023
85
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 11. Intangible assets
Goodwill
Customer
relationships
Other
intangible
assets
Total
Accumulated cost as at 1 January 2023
738 168
382 316
204 614
1 325 099
Additions
-
-
33 920
33 920
Disposals
-
-
-
-
Translation differences
23 090
1 555
8 823
33 466
Accumulated cost as at 31 December 2023
761 258
383 871
247 357
1 392 485
Accumulated cost as at 1 January 2022
736 389
385 121
148 288
1 269 797
Additions
-
-
52 250
52 250
Additions arising from business combinations
12 367
-
3 566
15 933
Disposals
(125)
(9 143)
Translation differences
(1 569)
(2 805)
636
(3 739)
Reclassified as held for sale
-
-
-
-
Accumulated cost as at 31 December 2022
738 168
382 316
204 614
1 325 099
Accumulated amortisation and impairment as at 1
 
January
2023
(137 085)
(326 744)
(77 889)
(541 718)
Amortisation
-
(20 385)
(44 530)
(64 915)
Disposals
-
-
-
-
Translation differences
-
3 092
(3 781)
(688)
Accumulated amortisation and impairment
 
as at 31 December 2023
(137 085)
(344 036)
(126 200)
(607 320)
Accumulated amortisation and impairment as
 
at 1 January 2022
(143 840)
(305 171)
(45 024)
(494 034)
Amortisation
-
(22 964)
(33 281)
(56 245)
Translation differences
0
1 391
2 600
3 992
Accumulated amortisation and impairment
 
as at 31 December 2022
(137 085)
(326 744)
(77 889)
(541 718)
Book value as at 31 December 2023
624 173
39 835
121 157
785 164
Book value as at 31 December 2022
601 084
55 572
126 725
783 381
Estimated economic lifetime in years
Indefinite
5 years
3-5 years
Depreciation method
none
linear
linear
For a description of movement in the categories Goodwill and Customer relationships, refer to Note
20 Impairment of intangible assets and Note 23 Changes in Group structure and Business
combinations.
 
Annual report 2023
86
 
 
 
 
 
 
 
 
 
 
Note 12. Inventories
Inventories are measured
 
at the lower
 
of cost and
 
net realisable value. Cost
 
is determined using the
FIFO or weighted average method, depending on the nature of the inventories.
Book value of inventories
2023
2022
Inventories
10 791
24 473
Less write-down of inventories
(289)
(1 042)
Total inventories
10 502
23 431
xx
 
Note 13. Trade receivables and other receivables
doc1p1i0
 
 
 
 
 
Trade receivables and other receivables shown at maturity as at 31 December 2023:
Days outstanding
Book
Value
not
over-
due
0-30
days over-
due
30-60 days
over-due
60-90 days
over-due
> 90 days
over-due
Trade receivables
160 427
140 592
15 353
2 238
883
1 361
Other current receivables
30 586
30 586
-
-
-
-
Less provision for bad debt
(1 361)
-
-
-
-
(1 361)
Total trade receivables and
other short-term receivables
189 653
171 178
15 353
2 238
883
-
Expected loss rate
-
0%
0%
0%
0%
100%
The company has reassessed its loss allowance for 2023 and aligned the expected loss rate with
historical and expected credit losses.
doc1p1i0
Annual report 2023
87
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Trade receivables and other receivables shown at maturity as at 31 December 2022:
Days outstanding
Book
Value
not
over-
due
0-30
days over-
due
30-60 days
over-due
60-90 days
over-due
> 90 days
over-due
Trade receivables
215 566
202 105
9 434
2 239
1 558
228
Other current receivables
33 801
33 801
-
-
-
-
Less provision for bad debt
(1 792)
(747)
(185)
(274)
(358)
(228)
Total trade receivables and
other short-term receivables
247 575
235 159
9 249
1 965
1 200
-
Expected loss rate
-
0%
2%
12%
23%
100%
xx
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Changes in the provision for bad debt during the year
2023
2022
Opening balance provision for bad debt as at 1 January
(1 792)
(1 877)
Net change in the provision during the year
431
85
Closing balance provision for bad debt as at 31 December
(1 361)
(1 792)
Other short-term receivables
2023
2022
Accrued revenues
2 074
16 619
Prepaid expenses
28 512
17 183
Total
30 586
33 801
xx
2023
2022
Actual losses on receivables
157
182
xx
 
doc1p1i0
Annual report 2023
88
 
 
 
 
 
 
 
 
 
 
 
Note 14. Cash and cash equivalents
 
 
 
 
 
 
 
 
 
 
 
The fair value for cash and cash equivalents is assessed to be equal to the nominal amount.
The Group’s cash and cash equivalents consists of
2023
2022
Cash and bank deposits
77 459
61 119
Total
77 459
61 119
Of which is restricted
3 957
5 196
The Group’s cash and cash equivalents consist in their entirety of short-term bank deposits.
The carrying amounts of the Group’s cash and cash equivalents
 
by currency
2023
2022
NOK
42 693
27 547
SEK
18 685
22 885
Other
16 081
10 687
total
77 459
61 119
xx
As at 31 December 2023 NOK 30 million of the Group’s available credit facilities has been utilised.
 
Annual report 2023
89
doc1p1i0
Note 15. Borrowings
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Group's interest-bearing borrowings consist of:
2023
2022
Current
Non-current
Current
Non-current
Seller credits related to business combinations
0
0
27 789
0
Bank loan incl RCF
48 750
129 927
27 771
90 665
Bank overdraft
0
0
27 762
0
Total interest-bearing borrowings
48 750
129 927
83 322
90 665
*Refer to note 14. Net bank overdraft facility comprises
 
bank overdrafts in cash pool and bank deposits
 
in cash
pool.
 
 
 
 
 
 
 
 
 
 
 
 
The table below sets out expected nominal payments on borrowings:
 
Due within
 
 
Total
1 year
1-5 years
over 5 years
Annual interest rate
Bank overdraft facilities*
0
0
0
0
3-month NIBOR + 225 bps
Bank loan
148 677
18 750
129 927
0
3-month NIBOR + 280 / 260 bps
Revolving Credit Facility
30 000
30 000
0
0
3-month NIBOR + 260 bps
Total
178 677
48 750
129 927
0
*Refer to Note 14 for reconciliation of net cash position
The new financing consists of a Term Loan A and Term Loan B of NOK 75 million each, a Revolving
Credit Facility of NOK 30 million, an overdraft facility of NOK 25 million and a seasonal facility of NOK
20 million. The Term Loan A matures over 5 years, with quarterly straight line amortisations, while the
Term Loan B matures in 5 years.
 
The annual interest rates are:
• TLA/RCF: NIBOR 3m + 260 bps
• TLB: NIBOR 3m + 280 bps
• Overdraft/seasonal: NIBOR 3m + 225 bps
In connection with the refinancing, Techstep ASA entered into an interest rate hedge agreement,
where interest payments for 75% of the long-term borrowings are secured at 4.47% p.a. The duration
of the agreement is 5 years.
 
The Polish overdraft facility has a total credit limit of PLN 1.3 million. The facility was not utilised as at
year-end 2023. This overdraft facility was terminated on February 8, 2024.
 
Pledges in relation to the loans to financial institutions
Nordea Bank ABP has entered into the following agreements regarding security of Techstep ASA’s
loans in Nordea Bank ABP:
 
-
 
Share Pledge Agreements covering the shares in Techstep Norway AS, Techstep Finance AS,
Techstep AB and Techstep Finance AB.
doc1p1i0
 
Annual report 2023
90
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
-
 
Security Agreements with Techstep Norway AS and Techstep Finance AS, covering their
respective trade receivables, operating assets, and inventory.
-
 
Business Mortgage Agreements (Foretagshypotek) with Techstep AB and Techstep Finance
AB.
Covenants
The financial covenants related to the new financing are:
NIBD/EBITA adj.: under 4.0x to 2.75x over the next four quarters
EBITA adj./net finance charges: over 2.25x to 4.0x over the next four quarters
Equity ratio: above 30%
First testing date of financial covenants is 31 December 2023
The Group is in compliance with all covenant requirements as at 31 December 2023.
Due to breach of covenants in Q1 2024, see note 30, it has been set out new financial covenants that
apply from Q1 2024 and forward:
 
Net Debt/EBITDA adj.: under 2.7x to 2.5x over the next four quarters and under 2.2x to 2.0x
from Q1 2025 to Q4 2025.
 
Interest cover ratio: over 2.7x to 2.9x over the next four quarters and over 3.2x to 4.0x from
Q1 2025 to Q4 2025.
 
Equity ratio: above 30%.
Reconciliation of interest-bearing debt
2023
2022
Balance as of 1 January
 
173 987
171 950
Cash flow from financing
activities
Proceeds from borrowings
178 313
55 768
Payments of borrowings
(161 075)
(29 019)
Net cash flow from
financing activities
17 238
26 749
Additions arising from
business combinations
2 344
Non-cash settlements
(14 607)
(25 215)
Effects from exchange rate
fluctuations
2 024
(286)
Other
35
(1 556)
Balance as of 31
December
178 677
173 987
 
 
doc1p1i0
Annual report 2023
91
 
 
 
 
 
 
 
 
 
 
 
Note 16. Other non-current liabilities
Other non-current liabilities consists of the following:
Note
2023
2022
Lease liabilities
9
15 916
16 738
Non-current liabilities related to Device-as-a-Service
19 316
20 848
Other
0
(31)
Total other non-current liabilities
35 231
37 555
xx
Non-current liabilities related to Device-as-a-Service are related to contracts with customers where
the contract contains a buyback obligation. The buyback price is fixed at contract inception.
 
 
 
 
 
Note 17. Other current liabilities
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Other current liabilities
Note
2023
2022
Trade payable
198 353
205 797
Current liabilities related to Device-as-a-Service
3
167 231
168 160
Provision for restructuring costs
-
2 708
Accrued personnel expenses (bonus, holiday pay etc.)
22 407
40 373
Accrued expenses
20 177
19 650
Prepaid revenue
17 142
19 133
Lease liabilities
9
10 809
15 142
Public duties
24 278
41 100
Tax payable
599
3 315
Other current financial and non-financial liabilities
3 433
4 325
Total other current liabilities
464 429
519 701
The current liabilities related to Device-as-a-Service include deferred revenues from the leasing
contract, to be recognised as revenue over the leasing term. In addition, the liabilities include the
future buyback obligation Techstep has for the leased-out devices. Prepaid revenue is related to
transactional contracts.
 
The difference between total assets and total liabilities represents the future profits estimated in the leases
 
 
doc1p1i0
Annual report 2023
92
 
 
 
Note 18. Financial Derivatives
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Derivatives are initially recognised at fair value on the date a derivative contract is entered into, and
are subsequently remeasured to fair value through profit and loss at the end of each reporting
period.
 
The purpose of derivative transactions is to reduce the interest rate risk. In connection with the
refinancing, Techstep ASA entered into an interest rate hedge agreement, where interest payments
for 75% of the long-term borrowings are secured at 4.47% p.a. The duration of the agreement is five
years.
 
Liabilities
2023
2022
Nominal
amount
Fair
Value
Nominal
amount
Fair
Value
Maturity
Date
Interest
rate
Interest rate swap
 
112 500
(4 092)
-
-
Sept 2028
4.47% p.a
Total interest-bearing debt
112 500
(4 092)
-
-
The interest rate swap is recorded at fair value through profit and loss. A negative change in fair
value of the interest rate swap of NOK 4.1 million is included in financial expenses.
 
 
Annual report 2023
93
doc1p1i0
Note 19. Critical estimates
The
 
preparation
 
of
 
consolidated
 
financial
 
statements
 
in
 
conformity
 
with
 
IFRS
 
requires
 
the
 
use
 
of
certain
 
critical
 
accounting
 
estimates.
 
It
 
also
 
requires
 
management
 
to
 
exercise
 
its
 
judgment
 
in
 
the
process of applying the Group’s accounting policies.
 
Changes in assumptions may
 
have a significant impact
 
on the consolidated financial
 
statements in
the period the
 
assumptions are changed.
 
Estimates and judgments
 
are continually evaluated
 
and are
based
 
on
 
historical
 
experience
 
as
 
adjusted
 
for
 
current
 
market
 
conditions
 
and
 
other
 
factors.
Management believes the underlying assumptions are appropriate.
 
Management
 
makes
 
estimates
 
and
 
assumptions
 
concerning
 
the
 
future.
 
The
 
resulting
 
accounting
estimates will, by definition, seldom equal the related
 
actual results. The estimates, assumptions and
management judgments that have a significant risk of
 
causing a material adjustment to the carrying
amounts of assets and liabilities within the next financial year are outlined below.
 
Detailed information and judgment about each of these estimates is
 
included in other notes together
with information about the basis of calculation for each affected line
 
item in the financial statements.
 
Impairment of intangible assets
 
Goodwill and customer
 
relationship are recognised
 
based on the
 
acquisition method used
 
to account
for business
 
combinations. Customer
 
relationships acquired
 
in previous
 
periods were
 
recognised at
fair value
 
at the
 
acquisition date,
 
have a
 
finite useful
 
life and
 
are subsequently
 
carried at
 
cost less
accumulated amortisation and impairment losses.
 
Goodwill and intangible
 
assets that have an
 
indefinite useful life are
 
not subject to amortisation
 
and
are tested annually for impairment,
 
or more frequently if events
 
or changes in circumstances
 
indicate
that they might be impaired.
 
The
 
recognised
 
values
 
of
 
goodwill
 
and
 
customer
 
relationships
 
are
 
material
 
to
 
the
 
2023
 
financial
statements
 
as
 
a
 
whole,
 
and
 
it
 
is
 
important
 
that
 
the
 
user
 
of
 
the
 
Group’s
 
financial
 
statements
understands the existence of an inherent uncertainty pertaining to the recognised values.
 
Impairment test related to goodwill and customer relationships is further described in note 20.
Goodwill
 
The Group tests whether goodwill
 
has suffered any impairment on
 
an annual basis. For the
 
2023 and
2022 reporting period, the
 
recoverable amount of the
 
cash generating units (CGUs)
 
was determined
based
 
on
 
value-in-use
 
calculations.
 
This
 
calculation
 
requires
 
management
 
to
 
estimate
 
the
 
future
cash flows expected
 
to arise from
 
the CGUs and
 
a suitable discount
 
rate to calculate
 
present value.
Estimated future cash flows
 
are based on financial
 
budgets and forecasts approved
 
by management
covering
 
a three-year
 
period. Cash
 
flows beyond
 
the three-year
 
period are
 
extrapolated using
 
the
estimated
 
growth
 
rates.
 
Details
 
of
 
recognised
 
goodwill
 
are
 
provided
 
in
 
note
 
20,
 
including
 
discount
rates calculations and sensitivity disclosures.
 
Customer relationships
 
doc1p1i0
Annual report 2023
94
 
The Group
 
estimates the
 
useful life
 
of the
 
customer relationship
 
to be
 
at least
 
5 years
 
based on
 
the
expected future
 
revenue generated
 
from the customer
 
base. However,
 
the actual useful
 
life may
 
be
shorter
 
or
 
longer
 
than
 
five
 
years,
 
based
 
on
 
management
 
assessments
 
of
 
technical
 
innovations,
technical obsolescence of existing products and competitor actions.
 
Recognition of income tax
 
The
 
Group
 
is
 
mainly
 
subject
 
to
 
income
 
taxes
 
in
 
three
 
jurisdictions,
 
and
 
significant
 
estimates
 
are
required
 
in
 
determining
 
the
 
provision
 
for
 
income
 
taxes
 
and
 
related
 
tax
 
balances.
 
There
 
are
 
many
transactions
 
and
 
calculations
 
for
 
which
 
the
 
ultimate
 
tax
 
determination
 
is
 
uncertain.
 
The
 
Group
recognises liabilities for
 
anticipated tax audit
 
issues based on
 
estimates of whether
 
additional taxes
will
 
be
 
due.
 
Where
 
the
 
final
 
tax
 
outcome
 
of
 
these
 
matters
 
is
 
different
 
from
 
the
 
amounts
 
that
 
were
initially recorded, such differences will impact the current tax and deferred tax provisions.
 
Deferred tax assets
 
are recognized
 
when it
 
is probable
 
the company will
 
have a sufficient
 
taxable profit
in
 
subsequent
 
periods
 
to
 
utilize
 
the
 
tax
 
asset.
 
Assessment
 
of
 
future
 
ability
 
to
 
utilise
 
tax
 
positions
 
is
based on
 
judgements of
 
the level
 
of taxable
 
profit, the
 
expected timing
 
of utilisation
 
and
 
expected
temporary differences.
 
The Group has
 
at the balance
 
sheet date tax
 
losses carried forward
 
which are not
 
included in the
 
basis
for the
 
recognised deferred
 
tax asset,
 
as significant
 
uncertainty pertaining to
 
the possible
 
utilisation
of these losses has been identified.
 
Annual report 2023
95
doc1p1i0
 
Note 20. Impairment of intangible assets
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For impairment testing goodwill acquired through business combinations is allocated to the CGUs as
shown in
 
the table
 
below. Impairment
 
indicators are
 
assessed at
 
each reporting
 
date for
 
individual
assets and cash
 
generating units (CGUs),
 
and impairment testing
 
is performed if
 
any indicators are
identified. Goodwill, intangible
 
assets with indefinite
 
useful life
 
and intangible assets
 
not yet brought
into use are assessed for impairment annually or when impairment indicators are identified.
Goodwill
2023
2022
Norway
349 404
349 404
Sweden
203 166
189 588
Poland
71 603
62 091
Total
624 173
601 083
Cash generating units
 
CGU Norway
: Comprises
 
the companies
 
Techstep Norway
 
AS, Techstep
 
Finance AS
 
and Crypho
 
AS.
The
 
cash
 
flows
 
from
 
Crypho
 
have
 
been
 
integrated
 
with
 
Techstep
 
Norway
 
AS
 
and
 
for
 
the
 
2023
impairment test Crypho
 
was included in
 
the Norway CGU.
 
All initial input
 
into Techstep
 
Finance AS is
created by
 
Techstep Norway
 
AS, and
 
Techstep Finance
 
AS is
 
therefore not
 
considered to
 
be a
 
cash
generating unit by itself.
 
Goodwill allocated
 
to Norway is
 
mainly related
 
to acquisition of
 
Nordialog, Techstep
 
Finance AS
 
and
Mytos AS.
 
CGU
 
Sweden:
Comprise
 
the
 
companies
 
Techstep
 
AB,
 
Techstep
 
Finance
 
AB
 
and
 
Optidev
 
ApS.
 
The
companies
 
are
 
followed
 
up
 
as
 
Sweden,
 
and
 
are
 
integrated
 
with
 
each
 
other.
 
Similar
 
to
 
Norway,
Techstep Finance AB is not considered to be a cash generating unit by itself.
Goodwill
 
allocated
 
to
 
Sweden
 
is
 
mainly
 
related
 
to
 
the
 
acquisition
 
of
 
Techstep
 
AB,
 
Optidev
 
AB
 
and
eConnectivity.
CGU Poland:
Comprise the
 
companies Techstep
 
S.A. and
 
Famoc ltd.
 
Goodwill allocated
 
to Poland
 
is
related to the acquisition of Techstep S.A and Famoc ltd.
 
Monitoring
 
Goodwill is monitored by management
 
at the geographic level defined in
 
the table above. These CGU
represent
 
the
 
lowest
 
level
 
within
 
the
 
Group
 
at
 
which
 
the
 
goodwill
 
and
 
other
 
intangible
 
assets
 
are
monitored for internal management purposes.
 
Annual report 2023
96
 
doc1p1i0
Goodwill is initially recognised at the
 
date of an acquisition of a
 
business combination and represents
the excess of the
 
consideration transferred, the
 
amount of any
 
non-controlling interest in
 
the acquiree
and the
 
fair value
 
as at
 
the acquisition date
 
of any
 
previous equity
 
interest in
 
the acquiree
 
over the
fair value
 
of the
 
identifiable
 
net assets
 
acquired.
 
Other intangible
 
assets are
 
recognised
 
at the
 
fair
value as at the acquisition date.
 
Goodwill and intangible
 
assets that have an
 
indefinite useful life are
 
not subject to amortisation
 
and
are tested annually for impairment,
 
or more frequently if events
 
or changes in circumstances
 
indicate
that
 
they
 
might
 
be
 
impaired.
 
Impairment
 
reviews
 
are
 
undertaken
 
by
 
calculating
 
the
 
recoverable
amount of the CGU containing goodwill and other intangible
 
assets. The carrying amount of the CGU
is then compared
 
to the recoverable
 
amount of the
 
CGU, which is
 
the higher of
 
value in use
 
and the
fair value less costs of disposal. Any impairment is recognised
 
immediately as an expense and is not
subsequently reversed.
 
The estimate of
 
the recoverable amount
 
of the CGU
 
is largely based
 
on management’s assumption
pertaining to the Group’s future cash flow projections.
 
For the 2023 and 2022 reporting period, the
 
recoverable amount of the cash generating units (CGUs)
was
 
determined
 
based
 
on
 
value-in-use
 
calculations
 
which
 
require
 
the
 
use
 
of
 
several
 
key
assumptions. The calculations
 
use cash flow
 
projections based on
 
financial budgets and
 
prognoses
in
 
the
 
strategic
 
plan
 
approved
 
by
 
the
 
Board
 
of
 
Directors
 
covering
 
a
 
three-year
 
period.
 
Cash
 
flows
beyond the three-year period are calculated using the estimated growth rates stated below.
 
Please refer to the table “Key assumptions for estimating future performance” for further details.
Annual report 2023
97
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Key assumptions for estimating future performance
Norway
Sweden
Poland
Material
factors that
affect the
cash flow
from
operations
The cash generating unit
provides the customer with
the entire managed mobility
offering, consisting of Device,
third party software within the
mobility space, consultancy,
maintenance and support,
and all of the Groups’ own
software,. All of the products
are offered stand-alone or
through bundles. The CGU
retains cash flows from the
traditional device business
and own software,
 
which is
expected to increase over the
next years.
 
The cash flows are based
upon expected future
performance using the 2024
budget as a baseline. Free
cash flows are expected to
increase in the years to come
as the organisation settles
and becomes more effective.
The cash generating unit
provides the market with a
comprehensive service stack
comparable to the Norwegian
counterpart. The company is
moving towards offering a full
suite of managed mobility,
including the Lifecycle
platform adapted to the
Swedish market.
 
The cash flows are based
upon expected future
performance using the 2024
budget as a baseline. Free
cash flows are expected to
increase in the years to come
as the organisation settles
and becomes more effective.
The cash generating unit is
based in Poland and delivers
software solutions for mobility
management to SMEs and
enterprises throughout Europe.
The software has a good fit with
the Groups other offerings and
integration of the product into
the Nordic offerings is being
undertaken.
The CGU has stable free cash
flows.
 
The CGU operates
 
in a stable
economy with a high
penetration of use of
advanced mobile devices.
The market related to other
service offerings from the
CGU is expected to grow in
the future.
 
Third-party independent
agencies have reported an
expected compound average
growth rate in the markets
the CGU operates far above
the growth estimates used in
the impairment assessment.
The CGU operates
 
in a stable
economy with a high
penetration of use of
advanced mobile devices.
The market related to other
service offerings from the
CGU is expected to grow in
the future.
 
Third-party independent
agencies have reported an
expected compound average
growth rate in the markets
the CGU operates far above
the growth estimates used in
the impairment assessment.
The CGU operates from Poland,
however, it has customers in
many geographies where both
economic and market
conditions differ.
 
A strength is that the CGU is
diversified, however the risk
profiles of the individual
customers vary.
 
Annual report 2023
98
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Capital expenditure consists
of development costs for own
software.
 
The larger investments in
business support systems
such as ERP and the
ecommerce platform in 2024
and 2025 will not be
capitalised, as they are
largely investments in SaaS.
These investments are
approved by the Board under
the assumption that
management implement
cost saving initiatives that will
cover the investments. As
such, these investments are
not included in the cash flow
in 2024 or 2025.
Capital expenditure consists
of development costs for own
software.
 
The larger investments in
business support systems
such as ERP and ecommerce
platform in 2024 and 2025 will
not be capitalised, they are is
largely investments in SaaS.
These investments are
approved by the Board under
the assumption that
management implement
cost saving initiatives that will
cover the investments. As
such, these investments are
not included in the cash flow
in 2024 or2025.
Capital expenditure consists of
development costs for own
software.
 
The larger investments in
business support systems such
as ERP and ecommerce
platform in 2024 and 2025 will
not be capitalised, they are is
largely investments in SaaS.
These investments are
approved by the Board under
the assumption that
management implement cost
saving initiatives that will cover
the investments. As such, these
investments are not included in
the cash flow in 2024 or 2025.
Main budget
and long
term
assumptions
The budget and long term
plan are based on the
continued transition from old
to new revenue streams. The
budget for 2024 is at the
same level as results
delivered in 2023, however
there is an underlying shift
from old to new revenue
streams. There is a risk that
there is a lag in the transition
and that the result delivered
will be lower. The budget is a
building block in the long-
term strategy plan, which has
an ambition of an increase in
free cash flow.
 
Refer to sensitivity analysis
below regarding reductions in
free cash flows and impact
on impairment.
The budget and long term
plan in Sweden are based on
the same underlying value
chains as in Norway, where
investments related to
processes and systems were
taken in 2023. The systems,
products and processes will
be rolled out in Sweden and
the group will scale better on
new systems.
Refer to sensitivity analysis
below regarding reductions in
free cash flows and impact
on impairment.
The budget and long-term plan
in the CGU are related to the
integration in the Group,
standardising the product
offering into the smart
packaging, and growing sales
through direct and partner-
sales channels.
Refer to sensitivity analysis
below regarding reductions in
free cash flows and impact on
impairment.
The calculations of the CGU estimated value of equity use cash flows projections based on financial
budgets and forecasts approved by management covering a three-year period. Cash flow for year
four and five were calculated using estimated growth rates. In year six a terminal value is calculated.
 
The key assumptions are growth in revenue and EBITDA margin presented in the table below.
 
Annual report 2023
99
 
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Assumptions
DCF Norway
FY25F
FY26F
FY27F
TV (FY28)
Growth in revenue
4.6 %
5.1 %
3.9 %
2.6 %
EBITDA margin
5.2 %
7.4 %
8.5 %
8.4 %
DCF Sweden
FY25F
FY26F
FY27F
TV (FY28)
Growth in revenue
4.7 %
4.7 %
4.0 %
2.9 %
EBITDA margin
5.7 %
7.2 %
8.0 %
7.9 %
DCF Poland
FY25F
FY26F
FY27F
TV (FY28)
Growth in revenue
14.9 %
14.9 %
0.0 %
0.0 %
EBITDA margin
43.4 %
49.1 %
47.4 %
45.6 %
Discount rates
 
The pre-tax
 
discount rate
 
applied for
 
the impairment
 
testing is
 
set between
 
11.3% -
 
13.0% depending
on the geographic
 
area. This rate
 
of return is
 
calculated based on
 
the weighted average of
 
required
rates of return on the Group’s equity and debt (WACC) using the capital asset pricing model (CAPM).
The post-tax rates are converted to pre-tax rates by using
 
nominal tax rates in the relevant countries.
 
The required rate of return on debt is estimated based on a long-term risk-free interest rate, to which
a premium
 
is added
 
to reflect
 
the creditors'
 
risk when
 
lending funds
 
to the
 
Group. The
 
discount rate
includes a
 
small business
 
premium (operational
 
risk) and
 
the expected
 
future levels
 
of inflation.
 
For
impairment
 
reviews
 
performed
 
at
 
year
 
end
 
2023
 
and
 
2022,
 
these
 
assumptions
 
have
 
been
 
applied
consistently across the Group.
2023
2022
Equity ratio
50%
50%
Growth in terminal value
2.0%
2.0 %
WACC
11.3% - 13.0%
11.2% - 13.7%
Sensitivity
 
A sensitivity analysis would result in the impairment indications below. We have conducted sensitivity
analyses on the estimated enterprise
 
value, testing the estimated value’s
 
sensitivity towards changes
in applied discount rate (WACC) and long-term growth rate in the terminal year.
doc1p1i0
Annual report 2023
100
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Impact on impairment
Norway
Sweden
Poland
Long-term growth rate 0,1%
No impairment
No impairment
No impairment
Increase in WACC *
No impairment
No impairment
No impairment
*Norway
: In order to have an impairment loss situation
 
- the long-term growth rate is set to 0.1%
 
and
the WACC must be 15.1%.
 
*Sweden:
In order
 
to have
 
an impairment
 
loss situation
 
- the
 
long-term growth
 
rate must
 
be set
 
to
0.1% and the WACC must be 14.9%.
*Poland
: In order to have
 
an impairment loss situation -
 
the long-term growth rate must
 
be set to 0.1%
and the WACC must be 23.6%.
 
Annual report 2023
101
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 21. Financial risk management
The Group's
 
financial risk is
 
related to
 
credit risk,
 
liquidity risk, currency
 
risk and
 
interest rate risk.
 
The
Group's
 
risk
 
management
 
aims
 
to
 
support
 
value
 
creation
 
and
 
ensure
 
a
 
solid
 
financial
 
platform,
through
 
transparent
 
and
 
strategic
 
management
 
of
 
both
 
financial
 
and
 
operational
 
risk
 
factors.
Operational risk relates mainly to major projects, which are continuously reviewed by management.
 
The Group’s capital consists of net interest-bearing debt (NIBD)
 
and equity:
2023
2022
Non-current interest-bearing borrowings
129 927
90 665
Current interest-bearing borrowings
48 750
83 322
Cash and cash equivalents*
77 459
61 119
NIBD
101 218
112 868
Group equity
573 697
571 520
Net gearing (NIBD/equity)
18%
20%
Undrawn credit facilities*
28 368
64 238
* Seasonal facility of NOK 20 million is not included in
 
undrawn credit facility. Seasonal facilitiy is avaliable
between May and September.
 
xx
A) Capital management
The Group’s
 
capital structure's
 
primary focus
 
is to
 
ensure sufficient
 
free liquidity
 
in the
 
form of
 
cash
and
 
cash
 
equivalents along
 
with
 
bank
 
overdraft facilities
 
to
 
ensure
 
that
 
the
 
Group can
 
continually
service its obligations and at the same time be able to make strategic acquisitions.
 
doc1p1i0
B) Credit risk
Credit risk is the risk that customers are unable to settle their obligations as they mature. Credit risk is
considered part of the business risk and
 
is included in ongoing operations. The Group
 
has established
procedures
 
for credit
 
rating major
 
private customers,
 
and
 
the risk
 
that customers
 
do
 
not
 
have the
financial means to meet
 
their obligations is considered low.
 
Historically, only minor losses have
 
been
realised as a result of customers experiencing financial difficulties.
 
The customer
 
base comprises
 
many medium-sized
 
customers, along
 
with a
 
few larger
 
customers.
The
 
customer portfolio
 
is
 
considered
 
to be
 
well diversified
 
across
 
industries, as
 
well as
 
private and
public
 
customers.
 
The
 
risk
 
level
 
is
 
considered
 
satisfactory.
 
The
 
bulk
 
of
 
the
 
Group's
 
customers
 
are
Norwegian and Swedish, which constitutes a geographic concentration of risk.
 
No single
 
customer represents
 
10% or
 
more of
 
trade receivables
 
as at
 
31 December
 
2023 or
 
as at
 
31
December 2022. No single customer represents 10% or more of the Group's revenues in 2023 or 2022.
 
The
 
maximum
 
credit
 
exposure
 
consists
 
of
 
the
 
carrying
 
value
 
of
 
receivables
 
and
 
cash
 
and
 
cash
equivalents. All receivables are due within one year. Normally, payment is 14 days after invoicing.
 
Annual report 2023
102
doc1p1i0
 
Provisions for losses on
 
trade receivables are
 
based on portfolio assessment
 
of trade receivables
 
as
disclosed in note 13.
Historically, actual losses on trade receivables
 
have been immaterial, as was also the
 
case in 2023. It
is management’s
 
assessment that
 
the Group's
 
overall credit
 
risk is
 
satisfactory. Please
 
also refer
 
to
note 13, Trade receivables and other receivables.
 
C) Liquidity risk
Liquidity risk
 
is the
 
risk of not
 
being able to
 
pay the
 
Group's financial
 
obligations upon
 
maturity. Liquidity
risk arises from
 
a mismatch between
 
cash flows from
 
operations and financial
 
commitments. Liquidity
budgets are
 
prepared based
 
on the
 
Group's financial
 
budgets. The
 
budgets are
 
prepared annually
and are updated with
 
new forecasts throughout the
 
year. Transforming from a
 
transactional model to
a recurring
 
revenue model,
 
which by
 
definition postpones
 
incoming cash
 
flows, puts
 
a higher
 
strain
on the liquidity position
 
of the Group.
 
The Group's liquidity is
 
closely monitored by
 
management and
the Board of Directors. If
 
the need arises, the Group
 
has access to multiple funding
 
sources to balance
the transformation.
For details regarding the Group's interest-bearing borrowings refer to note 15 Borrowings.
 
D) Currency risk
The material part of the
 
Group's operations is conducted in
 
the Nordic countries. The Group is
 
thus not
materially affected by
 
operational currency
 
fluctuations other
 
than fluctuations
 
between NOK and
 
SEK.
The bulk
 
of the
 
Group's goods
 
and services
 
is billed
 
in NOK
 
or SEK
 
as appropriate.
 
To a
 
minor extent,
some solutions
 
revenue and
 
expenses are
 
invoiced in
 
PLN, EUR
 
and USD.
 
The Group
 
does not
 
hedge
cash
 
flows
 
in
 
foreign
 
currencies.
 
The
 
Group
 
has
 
low
 
cash
 
holdings,
 
trade
 
receivables
 
and
 
trade
payables in currencies other than NOK and SEK.
 
Therefore,
 
the
 
consequences
 
on
 
the
 
Group's
 
profit
 
and
 
equity
 
from
 
changes
 
in
 
exchange
 
rates
between
 
NOK
 
and
 
foreign
 
currencies,
 
and
 
SEK
 
and
 
foreign
 
currencies
 
are
 
limited
 
and
 
deemed
acceptable. There is limited trade between Norway and Sweden and currency risk is
 
considered to be
low overall. Group
 
values related
 
to foreign
 
operations are subject
 
to currency
 
fluctuations. As such,
there will be variations
 
in the financial statement
 
line item Exchange differences
 
on translating foreign
operations in the consolidated statement of comprehensive income.
 
E) Interest rate risk
Interest rate changes have an effect on consolidated operating income and cash flows from
operating activities. The Group's interest rate risk is related to floating interest rates on bank
accounts and deposits, in addition to floating rate debt in credit institutions. The Group has one
interest rate hedge agreement, where interest payments for 75% of the long-term borrowings are
secured, refer to note 18. The Group has no other fixed-rate deposits or debt, and is therefore not
exposed to fair value interest rate risk. The Group assesses its capital structure on an ongoing basis.
 
Annual report 2023
103
 
doc1p1i0
 
Interest rate sensitivity
Increase/
decrease in
basis points
Increased
interest
rate effect
on profit
before tax
Decreased
interest
rate effect
on profit
before tax
Based on net interest-bearing items 31.12.2023
+/- 100
-1 012
1 012
Based on net interest-bearing items 31.12.2022
+/- 100
-1 230
1 230
Annual report 2023
104
 
F) Categories of financial instruments
 
This
 
section
 
explains
 
the
 
judgements
 
and
 
estimates
 
made
 
in
 
determining
 
the
 
fair
 
values
 
of
 
the
financial instruments that
 
are recognised and
 
measured at fair
 
value in the
 
financial statements. To
provide
 
an
 
indication
 
of
 
the
 
reliability
 
of
 
the
 
inputs
 
used
 
in
 
determining
 
fair
 
value,
 
the
 
Group
 
has
classified its financial
 
instruments into the three
 
levels prescribed under the
 
accounting standards. An
explanation of each level is included in note 1 Accounting principles.
 
The fair
 
value of
 
all financial
 
assets and
 
financial liabilities
 
are assessed
 
to be,
 
for all
 
material purposes,
be
 
equal
 
to
 
book
 
value.
 
To
 
assess
 
the
 
fair
 
value
 
of
 
shares
 
and
 
investments
 
held
 
by
 
the
 
Group
management assesses
 
the underlying
 
values in
 
the companies
 
where the
 
Group holds
 
shares. The
change in fair value is accounted for over profit and loss.
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Group has the following categories of financial
instruments as at 31 December 2023:
Financial
assets at fair
value through
profit or loss
Financial
assets at
amortised
cost
Total
Level in fair
value
hierarchy
ASSETS
Shares and investments
695
0
695
3
Other non-current assets
0
3 222
3 222
Accounts receivables
0
159 067
159 067
Other receivables
0
30 586
30 586
Cash and cash equivalents
0
77 459
77 459
Total assets
695
270 334
271 029
 
Financial
liabilities at
fair value
through profit
or loss
Financial
liabilities at
amortised
cost
Total
Level in fair
value
hierarchy
LIABILITIES
Non-current interest-bearing borrowings
0
129 927
129 927
Other non-current debt
0
15 916
15 916
Financial derivatives
4 092
0
4 092
2
Non-current liabilities related to Device-as-a-Service
0
19 316
19 316
Current interest-bearing borrowings
0
48 750
48 750
Accounts payables
 
0
198 353
198 353
Current liabilities related to Device-as-a-Service
0
167 231
167 231
Current lease liabilities
0
10 809
10 809
Other current financial liabilities
0
88 036
88 036
Total liabilities
4 092
678 337
682 429
 
doc1p1i0
Annual report 2023
105
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Group has the following categories of financial
instruments as at 31 December 2022:
Financial
assets at fair
value through
 
profit or loss
Financial
assets at
amortised
cost
Total
Level in fair
value
hierarchy
ASSETS
Shares and investments
608
0
608
3
Other non-current assets
0
2 655
2 655
Accounts receivables
0
213 773
213 773
Other receivables
0
33 801
33 801
Cash and cash equivalents
0
61 119
61 119
Total assets
608
311 349
311 957
Financial
liabilities at
fair value
through profit
or loss
Financial
liabilities at
amortised
cost
Total
Level in fair
value
hierarchy
LIABILITIES
Non-current interest-bearing debt
0
90 665
90 665
Other non-current debt
0
16 707
16 707
Financial derivatives
0
0
0
2
Non-current liabilities related to Device-as-a-Service
0
20 848
20 848
Current interest-bearing borrowings
0
83 322
83 322
Trade payables
 
0
205 797
205 797
Current liabilities related to Device-as-a-Service
0
168 160
168 160
Current lease liabilities
0
15 142
15 142
Other current financial liabilities
0
130 604
130 604
Total liabilities
0
731 243
731 243
xx
Note 22. Legal disputes and contingencies
The Group has no ongoing legal disputes.
 
Annual report 2023
106
Note 23. Changes in Group structure and business combinations
2022
Acquisition of Crypho AS
On 1 June 2022,
 
Techstep acquired 100% of
 
the share in Crypho AS.
 
The company has an end-to-end
encrypted
 
enterprise
 
software
 
as
 
a
 
service
 
(SaaS)
 
messaging
 
and
 
file-sharing
 
application.
 
The
transaction was settled in Techstep ASA shares.
 
Acquisition of last 20% of shares in Techstep Finance AS
On 14
 
February 2022,
 
Techstep acquired
 
the remaining
 
20% of
 
the shares
 
in Techstep Finance
 
AS for
NOK
 
9.0
 
million.
 
The
 
transaction
 
was
 
settled
 
in
 
cash.
 
Goodwill
 
of
 
NOK
 
7.4
 
million
 
was
 
recognized.
Following the transaction, Techstep
 
owns 100% of
 
the shares in Techstep
 
Finance AS. Techstep Finance
AB
 
is
 
a
 
100%-owned
 
subsidiary
 
of
 
Techstep
 
Finance
 
AS
 
and
 
the
 
ownership
 
in
 
Techstep
 
Finance
 
AB
increased correspondingly.
Divestment of Voice and Contact centre business unit
On 3 January 2022, the
 
divestment of the Voice and
 
Contact center business unit was
 
completed for
a total
 
consideration of
 
NOK 65.5
 
million. The
 
gain of
 
NOK 40.1
 
million was
 
recognised in
 
the income
statement as Other income in 2022.
 
doc1p1i0
 
 
 
 
Note 24. Related party transactions
The following are considered related parties to the Group:
All the members of the
 
Board of Directors and Group management,
 
including close family members,
as defined by the Norwegian Accounting Act and associated regulations.
 
The following companies are considered as related parties to the Group during 2022 and 2023:
Company
Relationship
Role
Crayon Group Holding ASA and
Crayon AS
Melissa Mulholland
Board member
Crayon Group Holding ASA and
subsidiaries
Jens Rugseth
Board member
Stobor Invest AB*
Åke Fredrik Logenius
Chief operation officer (until June 2023)
Virtudev AB**
Åke Fredrik Logenius
Chief operation officer (until June 2023)
doc1p1i0
Annual report 2023
107
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated income statement
Revenue from
Expenses to
2023
2022
2023
2022
Crayon
3 044
2 060
5 530
3 536
Stobor Invest AB*
-
-
290
1 557
Virtudev AB **
-
-
8 909
9 530
Receivables
Payables
Balance as at 31 December
2023
2022
2023
2022
Crayon
1 221
172
598
243
Stobor Invest AB*
-
-
-
27 789
Virtudev AB **
-
-
2 680
2 226
xx
*Stobor Invest AB is 50%
 
owned by former COO Åke Fredrik
 
Logenius. He resigned from the
 
role as COO
 
01.06.2023.
 
** Virtudev AB is 26% owned by Stubor Invest AB.
 
All transactions with related parties are carried out at the arm’s length principle.
 
doc1p1i0
Annual report 2023
108
 
 
 
 
 
 
 
 
 
 
Note 25. Earnings per share
2023
2022
Weighted average number of shares outstanding
31 094 275
22 685 743
Weighted average number of shares outstanding (Diluted)
31 094 275
22 685 743
Profit attributable to owners of the parent
(44 546)
(68 614)
Earnings per share
(1.43)
(3.02)
Earnings per share (diluted)
(1.43)
(3.02)
The Group has issued
 
stock options to
 
some members of the
 
executive management group
 
and other
key employees, refer to note 29 Remuneration to the board and executive management for details.
 
For details regarding the
 
issuance of shares in
 
2023 and 2022, refer
 
to note 26
 
Shares, capital structure
and shareholders.
 
Annual report 2023
109
Note 26. Shares, capital structure and shareholders
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Share capital
 
The company’s share capital as
 
at 31 December 2023 was
 
NOK 31 629 381 based
 
on 31 629 381 ordinary
shares with a par value of NOK 1.00.
 
Each share
 
gives the
 
right to one
 
vote at
 
the company’s
 
general meeting.
 
At the
 
date of
 
this report,
Techstep holds 192 treasury shares.
 
The development in share capital and other paid-in equity is set out in the consolidated statement
of changes in equity.
Development in the number of issued and outstanding shares:
Shares outstanding
Treasury shares*
Issued
Number of shares 1 January 2023
30 513 107
192
30 513 107
Employee share purchase programme
63 146
63 146
Conversion of debt
1 053 028
1 053 028
Number of shares 31 December 2023
31 629 281
192
31 629 281
Number of shares 1 January 2022
209 629 830
1 914
209 629 830
Employee share purchase programme
854 940
854 940
Private placement
92 631 820
92 631 820
Consideration shares
2 014 480
2 014 480
Number of shares 31 December 2022
305 131 070
1 914
305 131 070
*Treasury shares are included in the column Other equity in the statement of changes in equity.
Please note that on the Annual General Meeting 23 May 2023, it
 
was approved to resolve a 10:1 reverse
share split, so that 10 shares were reversely
 
split into 1 share (ex-date 30 May
 
2023). On 12 July, a share
capital decrease was completed, reducing the nominal value of each Techstep to NOK 1. The number
of shares stated for 2023 reflects this reverse share split.
 
2023
 
Techstep has issued consideration shares in relation to the following:
63 146 new shares related to employee share purchase programme
1 053 028 new shares related to issuance of shares to Stobor Invest AB by conversion of the
Company’s debt owed to Stobor Invest AB into shares in the company
2022
 
Techstep issued consideration shares in relation to the following:
854 940 new shares related to employee share purchase programme
53 244 140 new shares in relation to private placement
 
2 014 480 new shares related to the Crypho acquisition
Annual report 2023
110
doc1p1i0
 
 
 
 
 
 
 
 
 
 
As at 30 December 2023, Techstep’s 20 largest shareholders were as follows:
Shareholder
Number of
shares
Ownership
DATUM AS
1
5 835 198
18.45%
KARBON INVEST AS
2
4 371 619
13.82%
Swedbank AB
3 960 757
12.52%
STEENCO AS
869 566
2.75%
AS CLIPPER
869 566
2.75%
CAMIKO AS
803 300
2.54%
VERDIPAPIRFONDET DNB SMB
662 894
2.10%
CIPRIANO AS
599 916
1.90%
Saxo Bank A/S
577 202
1.82%
SPECTER INVEST AS
439 200
1.38%
GIMLE INVEST AS
413 234
1.31%
TIGERSTADEN AS
411 423
1.30%
Sbakkejord AS
400 000
1.26%
DNB Markets Aksjehandel/-analyse
330 282
1.04%
TVENGE
300 000
0.95%
TIGERSTADEN MARINE AS
250 000
0.79%
NORDHOLMEN AS
238 372
0.75%
HINVEST AS
215 699
0.68%
PIKA HOLDING AS
214 345
0.68%
ADRIAN AS
203 886
0.64%
Total number owned by top 20
21 963 460
69.44%
Total number of shares
31 629 381
100.00%
1)
Datum AS is controlled by deputy Board member Jan Haudemann-Andersen.
 
2)
Karbon Invest AS is owned by Board member Jens Rugseth. Jens Rugseth also owns shares
in Techstep ASA through Rug Z.
Duo Jag
 
AS, which
 
is partly
 
owned by
 
Board member
 
Ingrid Leisner,
 
owns 60
 
157 shares
 
in Techstep
ASA. Hermia AS,
 
which is partly
 
owned by Board member
 
Harald Arnet, owns
 
63 439 shares in
 
Techstep
ASA.
 
Annual report 2023
111
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Share option grant
 
Prog-
ramme
Grant date
Vesting
date
Expiry date
Share
options
granted
Exercise
price
Share
options
31.12.22
Share
options
31.12.23
2020
2020-06-22
2021-06-22
2024-06-22
426 988
3.00
131 922
131 922
2021
2021-04-22
2022-04-22
2026-04-22
153 110
5.80
70 429
70 429
2021-04-23
2023-04-22
2026-04-22
153 110
5.80
50 525
50 525
2021-04-24
2024-04-22
2026-04-22
153 110
5.80
50 525
50 525
2021
2021-09-22
2024-09-01
2026-09-01
150 000
4.75
150 000
0
2021-09-23
2025-09-01
2027-09-01
150 000
5.75
150 000
0
2021-09-24
2026-09-01
2028-09-01
150 000
6.75
150 000
0
2022
2022-04-21
2023-04-21
2027-04-21
105 688
3.25
84 725
56 775
2022-04-22
2024-04-21
2027-04-21
105 688
3.25
84 725
56 775
2022-04-23
2025-04-21
2027-04-21
105 688
3.25
84 726
56 775
2023
2023-08-30
2024-06-14
2028-06-14
238 333
18.7
-
188 329
2023-08-30
2025-06-14
2028-06-14
238 333
18.7
-
188 333
2023-08-30
2026-06-14
2028-06-14
238 333
18.7
-
188 338
Total
1 007 577
1 038 725
The fair value at grant date is independently determined per tranche using the Black Scholes Model.
 
"As option gains are
 
taxed with personal income
 
tax rates (higher) and
 
gains on ordinary shares
 
are
taxed with
 
capital gains tax
 
rates (lower),
 
the assessment is
 
that the participants
 
will exercise
 
early.
Hence,
 
exercise
 
is
 
assessed
 
to
 
occur
 
before
 
a
 
full
 
lifetime
 
has
 
lapsed.
 
As
 
the
 
options
 
are
 
“non-
transferable”, it is also likely that participants will tend
 
to realise the gain on the options by exercising
early as soon as exercise is possible.
 
Due to
 
the arguments
 
above, it
 
is management’s
 
best estimate
 
that using
 
the term
 
from the
 
grant
date until one
 
year after the
 
vesting date as
 
the estimated lifetime
 
on the options
 
is a fair
 
assumption".
 
The expected volatility of the company’s share price is 64 %. To estimate
 
the volatility of the Techstep
share, the Company’s historic volatility over the expected lifetime of the options has been used.
 
The risk-free
 
interest rate used
 
in the B&S
 
model is
 
the zero-coupon
 
government bond issues
 
of the
country in whose currency the
 
exercise price is expressed, with
 
the term equal to the
 
expected term of
the option being
 
valued. Since the
 
exercise price is
 
expressed in Norwegian
 
kroner, the “Norges
 
Bank
Treasury Bill” and “Government bond” rate
 
is used as input. The
 
interest rates used for the
 
options with
term structures outside
 
of the quoted terms
 
of Norges Bank’s
 
interest rates are calculated
 
with the use
of a linear interpolation between the two closest quoted rates.
Please
 
see
 
separate
 
remuneration
 
report
 
for
 
2023
 
for
 
more
 
information
 
about
 
the
 
share
 
option
programmes.
 
doc1p1i0
Annual report 2023
112
 
 
 
 
 
 
 
 
 
 
 
 
 
Overview of share options held by members of the management group as at 31 December 2023:
Name
Position
Shares
Share Options
David Landerborn
Interim CEO
32 497
82 966
Ellen Solum
CFO
15 402
150 000
Mads Vårdal
Chief Product Officer
502
199 737
Bartosz Leoszewski
Chief Technology Officer
41 336
84 065
Ellen Skaarnæs
Chief People Officer
5 422
84 065
Sheena Lim
Chief Marketing Officer
2 134
84 065
x
 
doc1p1i0
 
 
Annual report 2023
113
 
 
 
 
Note 27. Group structure
As at 31 December 2023 the Group consisted of the following companies:
Company
Location
Segment
Ownership
Techstep ASA
 
Oslo
Headquarters
100%
Techstep Norway AS
Oslo
Norway
100%
Crypho AS
Oslo
Norway
100%
Techstep Finance AS
Oslo
Norway
100%
Techstep AB
Karlstad/Borås
Sweden
100%
Techstep Finance AB
Karlstad
Sweden
100%
Techstep ApS
Vejle
Denmark
100%
Optidev ApS
Vejle
Denmark
100%
Techstep S.A
Gdansk
Poland
100%
Techstep Ireland Ltd.
Cork
Ireland
100%
Santa Rita Private Venture
Gdansk
Poland
100%
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note 28. Remuneration to auditor
Auditor remuneration
2023
Audit
services
Other
attestation
services
Tax
advisory
services
Other non-
audit
services
Total
BDO
1 779
-
-
183
1 962
PWC
1 298
-
-
-
1 298
Other
82
-
-
-
82
Total
3 159
-
-
183
3 342
2022
Audit
services
Other
attestation
services
Tax
advisory
services
Other non-
audit
services
Total
BDO
2 704
62
-
123
2 889
Other
218
-
41
144
403
Total
2 922
62
41
267
3 292
Xx
 
 
doc1p1i0
Annual report 2023
114
Note 29. Remuneration to the board and executive management
For detailed information
 
on remuneration to
 
executive management and
 
the Board of
 
Directors, see
the separate remuneration report
 
for 2023. The company
 
has established guidelines for
 
remuneration
to executive management which were approved by the company’s general meeting on 23 May 2023.
 
Annual report 2023
115
doc1p1i0
Note 30. Events after the reporting period
1.
New CEO
On 26 January 2024, Morten
 
Meier was appointed as
 
Techstep’s new CEO. Morten
 
is a seasoned senior
executive
 
from
 
the
 
software
 
and
 
technology
 
industry,
 
with
 
more
 
than
 
25
 
years
 
of
 
experience
 
from
international
 
organisations
 
in
 
the
 
areas
 
of
 
leadership,
 
strategy,
 
business
 
development,
 
sales,
marketing and operations.
 
He comes from
 
Microsoft Norway, where
 
he has held several
 
positions on
the leadership team
 
over the past
 
ten years, latest
 
as Senior Director
 
Marketing & Operations
 
(COO)
 
and Deputy General Manager. Prior to Microsoft, he
 
spent four years with IBM in
 
leadership positions in
Norway and at a Nordic level, and almost 10
 
years with Hewlett-Packard serving as Country Manager
for
 
Software
 
and
 
Services.
 
David
 
Landerborn,
 
who
 
served
 
as
 
interim
 
CEO
 
since
 
1
 
November
 
2023,
resumed the position as Chief Operating Officer.
2.
Covenants
The Group
 
is in breach
 
of covenants as
 
of Q1 2024.
 
The Lender
 
and the
 
Group have
 
agreed upon
 
an
Addendum permitting
 
continued access
 
to the
 
credit facilities
 
under revised
 
terms.
 
The Addendum
Letter
 
contains
 
an
 
agreement
 
of
 
adjusted
 
financial
 
covenants
 
(see
 
note
 
15),
 
the
 
two
 
largest
shareholders shall
 
issue an
 
Equity Commitment
 
Letter and
 
the margin
 
shall be
 
adjusted.
 
The Group
shall
 
also
 
provide
 
the
 
Lender
 
with
 
monthly
 
Financial
 
Reports.
 
Management
 
has
 
assessed
 
the
implications of
 
this breach
 
and the
 
subsequent amendment
 
on the
 
Group's ability
 
to continue
 
as a
going concern
 
and its
 
financial position. It
 
has been
 
determined that
 
these events
 
do not
 
affect the
ongoing operations or financial stability.
 
3.
Strategic partnerships
On 28 February,
 
Techstep signed a
 
strategic partnership agreement
 
with devicenow, a
 
global provider
of
 
subscriptionbased
 
IT
 
devices,
 
to
 
introduce
 
Lifecycle
 
Portal
 
to
 
a
 
wider
 
customer
 
base
 
worldwide.
Devicenow,
 
a
 
German-based
 
company
 
and
 
part
 
of
 
the
 
CHGMERIDIAN
 
Group,
 
has
 
a
 
global
 
reach
across 190 countries and serves several major global customers. Devicenow’s vision is to become the
leading player in the global DaaS marketplace with
 
environmentally conscious IT device subscription,
a market that is expected to grow from about USD 30 billion at the beginning of the decade to almost
USD 500
 
billion in
 
five years’
 
time. This
 
partnership allows
 
Techstep increases
 
its global
 
reach whilst
devicenow can add further
 
great value to their
 
offering through the Lifecycle
 
Portal. Furthermore, the
agreement
 
presents
 
opportunities
 
to
 
incorporate
 
Techstep’s
 
managed
 
services
 
into
 
devicenow’s
portfolio.
On
 
22
 
April
 
2024,
 
Techstep
 
signed
 
strategic
 
partner
 
agreement
 
with
 
Consafe
 
Logistics,
 
a
 
leading
supply
 
chain
 
technology
 
company,
 
to
 
assume
 
control
 
over
 
their
 
hardware
 
division
 
specialised
 
in
rugged
 
devices.
 
The
 
collaboration
 
allows
 
Techstep
 
to
 
broaden
 
its
 
mobile
 
devices
 
solutions
 
and
services, while
 
extending its
 
reach into
 
new and
 
existing markets,
 
as Consafe
 
has decided
 
to wind-
down its hardware sales
 
business, including related support services,
 
to focus solely on supply chain
software design.
 
Under the agreement,
 
Techstep assumes responsibility
 
for servicing
 
approximately
130 existing
 
customers across
 
Scandinavia,
 
Poland and
 
the Benelux
 
region, to
 
facilitate new
 
device
sales
 
previously
 
managed
 
by
 
Consafe
 
Logistics.
 
This
 
includes
 
10,000
 
active
 
devices
 
and
 
service
agreements
 
for
 
~2,200
 
devices.
 
The
 
hardware
 
and
 
services
 
business
 
represents
 
an
 
average
 
yearly
doc1p1i0
Annual report 2023
116
 
revenue
 
of
 
SEK
 
45-55 million
 
the
 
last
 
three
 
years,
 
with
 
a
 
potential
 
to
 
deliver
 
more
 
capabilities and
services from
 
the Techstep
 
portfolio. The
 
transition of
 
services and
 
customers to
 
Techstep is
 
free of
charge, while
 
Consafe Logistics
 
retains the
 
right to
 
a commission
 
from hardware
 
sales for
 
a limited
time. The transition
 
of services and
 
customers from Consafe
 
Logistics to
 
Techstep will
 
be effective
 
from
1 May 2024.
There are no other subsequent events to report after the reporting period.
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
117
Techstep ASA - Income statement
(Amounts in NOK 1 000)
Notes
2023
2022
Other revenue
 
70 896
67 555
Total revenue
 
70 896
67 555
Salaries and personnel costs
 
2
(19 219)
(60 936)
Other operational costs
 
2, 3
(43 179)
(46 277)
Depreciation
 
7
(4 319)
(4 387)
Amortisation
8
(6 710)
(4 107)
Other income
 
10
-
246
Other expenses
10
(1 970)
(2 292)
Operating profit (loss)
 
(4 501)
(50 197)
Financial income
 
4
18 541
16 765
Financial expense
 
4, 13
(26 626)
(14 552)
Profit before tax
 
(12 586)
(47 983)
Income tax
5
2 512
-
Net income
 
(10 074)
(47 983)
Statement of comprehensive income
(Amounts in NOK 1 000)
2023
2022
Net income
(10 074)
(47 983)
 
Other comprehensive income
-
-
Total comprehensive income for the period
(10 074)
(47 983)
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
118
Statement of financial position
(Amounts in NOK 1 000)
ASSETS
Note
31.12.2023
31.12.2022
Non-current assets
 
Deferred tax asset
 
5
5 623
3 111
Technology
8
16 249
20 220
Total intangible assets
 
21 872
23 332
Right of use assets
 
7
13 156
8 660
Total tangible assets
 
13 156
8 660
Shares and investments
 
6
826 352
761 336
Non-current receivables from Group companies
9
-
91 013
Total financial assets
 
826 352
852 349
Total non-current assets
 
861 380
884 340
Current receivables from Group companies
 
9
120 795
121 769
Other receivables
11 157
8 251
Total inventories and receivables
 
131 952
130 020
Cash and cash equivalents
 
12
520
1 774
Total current assets
 
132 472
131 794
Total assets
 
993 852
1 016 134
EQUITY AND LIABILITIES
 
 
Note
 
31.12.2023
31.12.2022
Share capital
 
31 629
305 131
Other equity
 
660 998
383 747
Total equity
 
692 627
688 878
Non-current interest-bearing borrowings
 
11
128 365
88 271
Financial derivatives
13
4 092
-
Other non-current debt
 
7
10 930
4 954
Total non-current liabilities
 
143 386
93 225
Current interest-bearing liabilities
 
11
92 257
79 233
Trade payables
 
 
8 991
43 085
Current liabilities to Group companies
 
9
48 302
100 434
Other current liabilities
 
7
8 288
11 279
Total current liabilities
 
157 838
234 031
Total liabilities
 
301 224
327 256
Total equity and liabilities
 
993 852
1 016 134
 
doc1p1i0
Annual report 2023
119
Oslo, 29 April 2024,
 
signatures from the Board of Directors and the CEO of Techstep ASA:
Michael Grant Jacobs
Chairman
Harald Arnet
Board member
Ingrid Leisner
Board member
Jens Rugseth
Board member
Melissa Ann Mulholland
Board member
 
Morten Meier
CEO
 
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
120
Statement of changes in equity
(Amounts in NOK 1 000)
Share
capital
Other paid-
in capital
Other equity
Total equity
Equity as at 1 January 2022
209 630
705 655
(261 793)
653 491
 
Profit for the period
 
(47 983)
(47 983)
Total comprehensive income for the period
 
-
-
(47 983)
(47 983)
 
Transactions with owners in their capacity as owners:
 
Contributions of equity net of transaction costs
 
Issue of ordinary shares as consideration for a
business combination, net of transaction costs
and tax
 
2 014
3 442
5 456
Proceeds from issuance of shares net of
transaction costs
 
93 487
8 698
102 185
Share-based payments
 
4 091
4 091
Equity as at 31 December 2022
305 131
717 794
(334 048)
688 878
 
Equity as at 1 January 2023
305 131
717 794
(334 048)
688 878
 
Profit for the period
 
(10 074)
(10 074)
Total comprehensive income for the period
 
-
-
(10 074)
(10 074)
 
Transactions with owners in their capacity as owners:
 
Proceeds from issuance of shares net of
transaction costs
 
1 116
13 722
14 838
Reverse share split
(274 618)
274 618
-
Share-based payments
 
(1 014)
(1 014)
Equity as at 31 December 2023
31 629
1 006 134
(345 137)
692 627
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
121
Statement of cash flow
(Amounts in NOK 1 000)
Not
e
2023
2022
Profit before tax
(12 586)
(47 983)
Depreciation and amortisation
7, 8
11 029
8 494
Share-based payments
(1 014)
4 091
Dividends and other reclassified to investment activities
(2 131)
(8 797)
Changes in net operating working capital and other non-
cash
(90 261)
(54 656)
Net cash flow from operational activities
(94 964)
(98 851)
 
Payment for intangible assets
8
(2 738)
(16 525)
Repayment of loans from subsidiaries
34 340
15 234
Group contribution received
9 996
15 988
Interest received
1 988
1 685
Net cash used on investment activities
43 586
16 382
 
Redemption of non-controlling shareholders
-
(9 000)
Proceeds from issuance of shares
230
76 969
Proceeds from borrowings
11
178 313
49 925
Net change in bank overdraft
11
15 745
5 843
Repayment of borrowings
11
(124 832)
(24 747)
Lease repayments
7
(4 467)
(5 349)
Interest paid
(14 865)
(10 206)
Net cash flow from financing activities
50 124
83 435
 
Net change in cash and cash equivalents
(1 254)
965
 
Cash and cash equivalents at 1 January
12
1 773
808
Effects of exchange rate changes on cash and cash
equivalents
-
-
Cash and cash equivalents as of 31 December*
11
520
1 773
of which is restricted
520
624
 
doc1p1i0
Annual report 2023
122
Techstep ASA – Notes to the annual
accounts
1. General information, basis for preparation
 
2. Salaries and personnel cost
 
3. Other operational costs
 
4. Finance income and expenses
 
5. Income tax
 
6. Shares in subsidiaries and joint ventures
7. Leases
8. Intangible assets
9. Receivables and liabilities to Group companies
 
10. Other income and other expenses
11. Borrowings
12. Cash and cash equivalents
13. Financial Derivatives
14. Events after the reporting period
 
doc1p1i0
Annual report 2023
123
Note 1. General information, basis for preparation
 
Techstep ASA
 
is a public
 
limited company incorporated
 
and domiciled in
 
Norway. The address
 
of its
registered office is Brynsalléen 4, 0667 Oslo, Norway.
 
The shares of Techstep ASA are listed
 
on the Oslo
Stock Exchange under ticker TECH.
 
Techstep ASA
 
is the
 
parent company
 
of the
 
Techstep Group,
 
with business
 
in Norway,
 
Sweden and
Denmark. For more information see the consolidated financial statements.
The
 
financial
 
statements
 
were
 
approved
 
by
 
the
 
Board
 
of
 
Directors
 
on
 
29
 
April
 
2024
 
and
 
will
 
be
proposed to the General Meeting 27 May 2024.
The
 
financial
 
statements
 
for
 
the
 
company
 
Techstep
 
ASA
 
have
 
been
 
prepared
 
and
 
presented
 
in
accordance with simplified IFRS pursuant to § 3-9 in the Norwegian Accounting Act.
For
 
the
 
accounting
 
principles used
 
to
 
prepare
 
and
 
present
 
the
 
financial
 
statements
 
refer
 
to
 
note 1
General information and
 
summary of significant
 
accounting policies in the
 
Group financial statement.
Accounting principles applicable to the company not presented in the Group financial statements:
Shares in subsidiaries
 
Subsidiaries
 
are
 
all
 
entities
 
controlled,
 
either
 
directly
 
or
 
indirectly,
 
by
 
Techstep
 
ASA.
 
Techstep
 
ASA
controls an entity when it
 
is exposed to, or has rights
 
to, variable returns from the
 
involvement with the
entity and has the ability to affect those returns through power over the entity.
 
Shares
 
are
 
classified
 
as
 
investment
 
in
 
subsidiaries
 
from
 
the
 
date
 
Techstep
 
ASA
 
effectively
 
obtains
control of the subsidiary (acquisition date).
Shares are measured at
 
cost, and impairment loss
 
is recognised if the
 
carrying amount exceeds the
recoverable amount. The impairment is reversed if the basis for the write-down is no longer present.
Group contributions received
 
are included in
 
financial income if
 
they do
 
not represent a
 
repayment
of capital
 
invested. Group contributions
 
received are recognised
 
in the year
 
of provision
 
if it is
 
probable
that the future
 
benefits will flow to
 
the entity and the
 
and the amount
 
can be measured reliably.
 
Group
contributions that
 
represent a
 
repayment of
 
capital are
 
accounted for
 
as a
 
reduction in
 
the cost
 
of
investments.
 
Net
 
Group
 
contributions
 
payable
 
(gross
 
Group
 
contributions
 
less
 
tax
 
effect)
 
are
accounted for as cost of investments in subsidiaries.
 
Dividends from subsidiaries and associates are included in financial income.
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
124
Note 2. Salaries and personnel cost
2023
2022
Salary and holiday pay
6 673
19 474
Social security tax
2 181
1 878
Pension costs including social security tax
786
787
Other personnel costs
8 408
38 797
Total salaries and personnel cost
19 219
60 936
 
Number of employees at year end
5
5
Other personnel costs include personnel expenses from other Group companies of NOK 29.9 million
in 2022 and 7.9 million in 2023.
 
The Company's pension plans meet the requirements of the Act on Mandatory occupational
pensions (OTP).
Please refer to note 29 Remuneration to management in the consolidated Group financial
statements for details regarding executive management remuneration and note 26 Share, capital
structure and shareholders in the consolidated Group financial statements for information about
share option grant.
Auditor remuneration
2023
Audit
Services
Other
attestation
services
Tax
 
Advisory
Services
Other non-
audit
services
Total
PWC
400
0
0
0
400
BDO
876
0
0
123
1 000
Totalt
1 276
0
0
123
1 400
2022
Audit
Services
Other
attestation
services
Tax
 
Advisory
Services
Other non-
audit
services
Total
BDO
1 174
62
0
0
1 236
Totalt
1 174
62
0
0
1 236
 
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
125
Note 3. Other operational costs
2023
2022
Office rental and operations
2 063
2 331
Human resources
474
1 944
Sales and marketing
4 349
13 056
Computers and software
25 368
16 249
Fees for external services
8 595
10 614
Communication
39
44
Travel expense
419
397
Other costs
1 873
1 643
Total operating costs
43 178
46 277
 
Note 4. Finance income and expenses
2023
2022
Gain on sale of equity instruments
0
661
Interest income
5 755
4 534
Dividend received from group companies
1 752
0
Group contributions received
4 590
8 076
Other financial income
6 445
3 494
Total financial income
18 541
16 765
Interest expenses
13 657
11 806
Other financial expenses
12 969
2 746
Total financial expenses
26 626
14 552
Interest income includes interest
 
from group companies with
 
MNOK 5.6 and
 
interest expenses include interest
 
to
group companies with MNOK 1.5.
 
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
126
Note 5. Income tax
2023
2022
Change in deferred tax
(2 512)
-
Tax expense
(2 512)
-
Reconciliation of relationship between accounting profit
 
and tax expense
Profit before tax
(12 586)
(47 983)
Tax at the Norwegian tax rate of 22 %
 
(2 769)
10 556
Tax effect permanent differences
(602)
(307)
Deferred tax asset not recognised
749
(10 249)
Correction late adjustment 2022
110
Income tax expense
(2 511)
-
Amounts recognised directly in equity
Deferred tax arising in the reporting period directly debited
 
to equity:
Deferred tax: Share issue cost
-
(823)
Total
-
(823)
Tax losses
22%
22%
Unused tax losses for which no deferred tax asset
 
has been recognised*
(544 931)
(540 360)
Potential tax asset at 22 % tax rate
(119 885)
(118 879)
Deferred tax
The balance comprises temporary differences attributable
 
to:
Property, plant and equipment
(955)
(506)
Accounting accruals
-
(3 680)
Leasing
(1 962)
(1 559)
Financial instruments
(4 092)
-
Tax loss carried forward
(18 551)
(8 397)
Total basis for deferred tax
(25 561)
(14 142)
Tax rate deferred tax
22%
22%
Net deferred tax with applicable year's tax rate
(5 623)
(3 111)
Net deferred tax (+)/ deferred tax asset (-)
(5 623)
(3 111)
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
127
Note 6. Shares in subsidiaries
 
Shares in subsidiaries 2023
Location
Ownership/
voting
rights
Book value
Equity
31.12.2023
Net income
2023
Techstep Norway AS *
Oslo
100%
365 608
123 427
(12 701)
Techstep Finance AS
Oslo
100%
39 916
8 862
6 261
Crypho AS
Oslo
100%
2 877
(3 020)
(95)
Techstep APS
Denmark
100%
65
474
1 145
Techstep AB**
Borås/Karlstad
100%
308 471
24 723
(23 344)
Techstep Polen S.A***
Gdansk
100%
109 415
24 641
7 286
Techstep Ireland Ltd***
Cork
100%
-
69
443
Santa Rita Private Venture***
Gdansk
100%
-
2 770
472
Total
 
826 352
173 992
(28 487)
* Mytos AS merged into Techstep Norway AS on 01 November
 
2023.
 
** Shares in Techstep AB increased with 65 MNOK due
 
to debt conversion in 2023.
*** Techstep ASA
 
owns 75% of
 
Techstep SA and
 
Techstep Ireland
 
Ltd, Santa Rita
 
Private Venture
 
owns the remaining
25%.
 
Shares in subsidiaries 2022
Location
Ownership/
voting
rights
Book value
Equity
31.12.2022
Net income
2022
Techstep Norway AS
Oslo
100%
244 078
127 646
16 325
Mytos AS
Oslo
100%
121 530
8 109
(727)
Techstep Finance AS
Oslo
100%
39 916
4 783
2 528
Crypho AS
Oslo
100%
2 877
(2 923)
(848)
Techstep APS
Denmark
100%
65
(615)
(355)
Techstep AB
Borås/Karlstad
100%
243 455
(21 430)
(38 287)
Techstep Polen S.A***
Gdansk
100%
109 415
14 830
1 307
Techstep Ireland Ltd***
Cork
100%
-
1 777
773
Santa Rita Private Venture***
Gdansk
100%
-
1 983
(25)
Total
 
761 336
134 160
(19 308)
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
128
Note 7. Leases
Amounts recognised in the balance sheet
 
The balance sheet shows the following amounts relating to leases:
 
Right-of-use assets
Buildings
Equipment
Total
As at 1 January 2023
7 806
853
8 659
Additions
8 821
(5)
8 816
Depreciation
(3 832)
(487)
(4 319)
As at 31 December 2023
12 795
361
13 156
Lease liabilities
Buildings
Equipment
Total
As at 1 January 2023
9 316
904
10 219
Additions
8 821
(5)
8 816
Interest expense
 
493
30
523
Lease payments
 
(3 930)
(537)
(4 467)
As at 31 December 2023
14 700
392
15 092
Lease liabilities
2023
2022
Non-current
9 938
4 954
Current
5 154
5 265
Total
15 092
10 219
Maturity analysis nominal payments of lease liabilities 2023
Up to 1 year
Between 1
and 2 years
Between 2
and 5 years
Over 5 years
Lease liabilities
5 154
9 937
0
0
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
129
Amounts recognised in the statement of profit or loss
 
The statement of profit or loss shows the following amounts relating to leases:
2023
2022
Depreciation charge
Buildings
3 832
3 903
Equipment
487
483
Total
4 319
4 386
Interest charge
523
451
Other charges*
0
0
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
130
Note 8. Intangible assets
Technology
Total
Accumulated cost as at 1 January 2023
24 328
24 328
Additions
2 738
2 738
Accumulated cost as at 31 December 2023
27 066
27 066
Accumulated cost as at 1 January 2022
7 803
7 803
Additions
16 525
16 525
Accumulated cost as at 31 December 2022
24 328
24 328
Accumulated amortisation and impairment as at 1
 
January
2023
(4 107)
(4 107)
Current year amortisation
(6 710)
(6 710)
Accumulated amortisation and impairment
 
as at 31 December 2023
(10 817)
(10 817)
Accumulated amortisation and impairment as
 
at 1 January 2022
-
-
Amortisation
(4 107)
(4 107)
Accumulated amortisation and impairment
 
as at 31 December 2022
(4 107)
(4 107)
Book value as at 31 December 2023
16 249
16 249
Book value as at 31 December 2022
20 220
20 220
Estimated economic lifetime in years
3-5 years
Depreciation method
linear
 
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
131
Note 9. Receivables and liabilities to Group companies
2023
2022
Non-current receivables
0
91 013
Non-current receivables from Group companies
0
91 013
 
2023
2022
Group contribution received
31 224
16 320
Other current receivables
83 560
89 091
Trade receivables
6 011
16 358
Current receivables from Group companies
 
120 795
121 769
 
2023
2022
Other current liabilities
48 302
100 434
Current liabilities to Group companies
 
40 348
100 434
Non-current receivables 2022 are related to investments in the Swedish operations. The receivable is
interest bearing and considered a part of the Group’s net investment in Sweden.
 
Techstep ASA has no other related party transactions other than management fee of MNOK 70.896 in
2023 and MNOK 67.555 in 2022.
Note 10. Other income and other expenses
2023
2022
Derecognition of contingent consideration
-
246
Total
-
246
In relation to the acquisition of Crypho AS, a contingent consideration was recognised. The
contingent consideration was partially reversed in 2022.
2023
2022
Acquisition related costs
-
(604)
Other non-recurring expenses
(1 970)
(1 688)
Total
(1 970)
(2 292)
Acquisition related expenses in 2022 are related to the acquisition of Crypho AS and the remaining
20% of the shares in Techstep Finance AS. Other non-recurring expenses in 2022 and 2023 are
related to restructuring.
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
132
Note 11. Borrowings
2023
2022
Current
Non-
current
Current
Non-current
Seller credits related to business combinations
0
0
27 789
0
Bank loan
48 750
128 365
23 682
88 271
Bank overdraft
43 441
0
27 762
0
Total interest-bearing debt
92 191
128 365
79 233
88 271
The table below sets out expected nominal payments on borrowings:
 
Due within
 
 
Total
1 year
1-5 years
over 5
years
Annual interst rate
Bank overdraft facilities*
43 441
43 441
0
0
3-month NIBOR + 225 bps
Bank loan
147 115
18 750
128 365
0
3-month NIBOR + 280 / 260 bps
Revolving Credit Faciclity
30 000
30 000
0
0
3-month NIBOR + 260 bps
Total
220 556
92 191
128 365
0
The new financing consists of a Term Loan A and Term Loan B of NOK 75 million each, a Revolving
Credit Facility of NOK 30 million, an overdraft facility of NOK 25 million and a seasonal facility of NOK
20 million. The Term Loan A matures over 5 years, with quarterly straight line amortisations, while the
Term Loan B matures in 5 years.
 
Refer to note 15 in the Group financial statement for details about covenants and pledges.
The annual interest rates are:
• TLA/RCF: NIBOR 3m + 260bps
• TLB: NIBOR 3m + 280bps
• Overdraft/seasonal: NIBOR 3m + 225bps
In connection with the refinancing, Techstep ASA entered into an interest rate hedge agreement,
where interest payments for 75% of the long-term borrowings are secured at 4.47% p.a. The duration
of the agreement is 5 years, specified in note 13 Financial Derivatives.
 
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
133
Note 12. Cash and cash equivalents
The Company's cash and cash equivalents consists of:
2023
2022
Cash and bank deposits
520
1 774
Total
520
1 774
Of which is restricted
520
624
 
doc1p1i0
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual report 2023
134
Note 13. Financial Derivatives
Derivatives are initially recognised at fair value on the date a derivative contract is entered into, and
are subsequently remeasured to fair value through profit and loss at the end of each reporting
period.
 
The purpose of derivative transactions is to reduce the interest rate risk. In connection with the
refinancing, Techstep ASA entered into an interest rate hedge agreement, where interest payments
for 75% of the long-term borrowings are secured at 4.47% p.a. The duration of the agreement is five
years.
 
Liabilities
2023
2022
Nominal
amount
Fair
Value
Nominal
amount
Fair
Value
Maturity
Date
Interest
rate
Interest rate swap
 
112 500
(4 092)
-
-
Sept 2028
4.47% p.a
Total interest-bearing debt
112 500
(4 092)
-
-
The interest rate swap is recorded at fair value through profit and loss. A negative change in fair
value of the interest rate swap of NOK 4.1 million is included in financial expenses.
 
Note 14. Events after the reporting period
Please refer to note 30 Events after the reporting period in the consolidated Group financial
statements.
 
 
doc1p1i0
Annual report 2023
135
Alternative performance measures
Techstep
 
Group’s
 
financial
 
information
 
is
 
prepared
 
in
 
accordance
 
with
 
International
 
Financial
Reporting
 
Standards
 
(IFRS).
 
In
 
addition,
 
it
 
is
 
management’s
 
intention
 
to
 
provide
 
alternative
performance measures that
 
are regularly reviewed
 
by management to
 
enhance the understanding
of Techstep’s performance, but
 
not instead of the
 
financial statements prepared in
 
accordance with
IFRS. The
 
alternative performance measures
 
presented may
 
be determined
 
or calculated differently
by
 
other
 
companies.
 
The
 
principles
 
for
 
measuring
 
the
 
alternative
 
performance
 
measures
 
are
 
in
accordance with
 
the principles
 
used both
 
for segment
 
reporting in
 
Note 2
 
and internal
 
reporting to
Group
 
Executive
 
Management
 
(chief
 
operating
 
decision
 
makers)
 
and
 
are
 
consistent
 
with
 
financial
information used for assessing performance and allocating resources.
 
Gross profit
 
Gross profit is defined as Total revenue less Cost of goods sold.
 
Net gross profit
Net gross profit is defined as Total revenue less Cost of goods sold and depreciation from Device-
as-a-Service.
Gross margin
 
Gross margin is defined as total revenue less cost of goods sold and depreciation from Device-as-
a-Service, divided by total revenue.
EBITDA
 
Earnings before interest, tax, depreciation, amortisation and impairment. The EBITDA margin
presented is defined as EBITDA divided by total revenue.
EBITDA adjusted
Earnings before interest, tax, depreciation, amortisation and impairment adjusted for transactions of
a non-recurring nature. Such non-recurring transactions include, but are not limited to restructuring
costs, gains or losses related to the sale of subsidiaries, acquisition-related costs and other
nonrecurring income and expenses. The EBITDA adjusted margin presented is defined as EBITDA
adjusted divided by total revenue.
EBITA
 
Earnings before interest, tax, amortisation and impairment The EBITA margin presented is defined as
EBITA divided by total revenue.
EBITA adjusted
 
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arnings before interest, tax, amortisation and impairment adjusted for transactions of a nonrecurring
nature. Such non-recurring transactions include, but are not limited to restructuring costs, gains or
losses related to sales of subsidiaries, acquisition-related costs and other non-recurring income and
expenses. The EBITA adjusted margin presented is defined as EBITA adjusted divided by total
revenue.
EBIT
Earnings before interest and
 
tax (EBIT) is
 
useful to users with
 
regard to Techstep's financial
 
information
in
 
evaluating
 
operating
 
profitability
 
on
 
the
 
cost
 
basis
 
as
 
well
 
as
 
the
 
historic
 
cost
 
related
 
to
 
past
business
 
combinations
 
and
 
capex.
 
The
 
EBIT
 
margin
 
presented
 
is
 
defined
 
as
 
EBIT
 
divided
 
by
 
total
revenue.
Total net operating expenses
Total net operating expenses includes the line items Cost of goods sold,
 
Salaries and personnel costs,
Other operating
 
costs, Share
 
of profit
 
(loss) in
 
joint venture,
 
Depreciation, Amortisation,
 
Impairment
and Other income.
Device revenue
Device
 
revenue
 
is
 
defined
 
as
 
revenue
 
from
 
sales
 
of
 
tangible
 
goods
 
and
 
related
 
discounts
 
from
suppliers and partners.
Device share of revenue is the Device revenue divided by total revenues.
 
Solutions revenue
Solutions revenue is defined as revenue from sales of licenses, support
 
and other non-tangible items
to customers. Also
 
included are discounts
 
from suppliers and
 
partners. Solutions share
 
of revenue is
the solutions revenue divided by total revenue.
Net interest-bearing debt (NIBD)
Net interest-bearing debt is non-current interest-bearing debt plus
 
current interest-bearing liabilities
less cash and cash equivalents.
Equity ratio
Equity ratio is defined as Total equity divided by total equity and liabilities.
 
Capital Expenditure (Capex)
Capital expenditure is the same as payment for property, plant and equipment and intangible
assets.
 
Annual Recurring Revenue (ARR)
ARR is defined as Annual Recurring Revenue
 
from Techstep’s Own Software portfolio and is
 
calculated
as 12 times the contractual monthly
 
revenue from existing contracts at
 
the end of a reporting period.
Contracts where invoicing to customers
 
has not commenced at
 
the reporting date, are
 
not included
in the calculation.
 
 
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Recurring revenue
The recurring revenue portfolio includes Own Software,
 
Advisory & Services and Device-as-a-Service
on contracts of 24 months or more excluding mobile expenses management (MEM) white
 
label (with
three months’ notice before year-end). Calculated as
 
the recognized recurring revenue each quarter,
annualized.
LTM
Last Twelve
 
Months. Sum
 
of each
 
month for
 
the historical period
 
of the
 
previous 12
 
months. Used
 
for
gross profit and EBITDA adjusted.
 
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APM's in the income statement
2023
2022
Total revenue
1 089 491
1 273 652
Cost of goods sold
(644 460)
(813 534)
Gross profit
445 031
460 119
Gross margin
40.8 %
36.1 %
Salaries and personnel costs
(207 964)
(265 027)
Other operational costs
(99 571)
(109 626)
Other income
494
40 058
Other expenses
(1 970)
(10 015)
EBITDA
136 019
115 509
Depreciation
(107 603)
(109 222)
Impairment
-
-
EBITA
28 416
6 287
Amortisation
(64 915)
(58 492)
EBIT
(36 498)
(52 206)
Net gross profit
2023
2022
Gross profit
445 031
460 119
Depreciation from device-as-a-service
(91 112)
(92 840)
Net gross profit
353 919
367 279
Net gross margin
32.5 %
28.8 %
EBITDA adjusted
2023
2022
EBITDA
136 019
115 510
Other income
(494)
(43 476)
Other expense
1 970
13 433
EBITDA adjusted
137 496
85 466
EBITA adjusted
2023
2022
EBITA
28 416
6 287
Other income
(494)
(40 058)
Other expense
1 970
10 015
EBITA adjusted
29 892
(23 756)
 
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Annual report 2023
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Total net operating expenses
2023
2022
Cost of goods sold
(644 460)
(813 534)
Salaries and personnel costs
(207 964)
(265 027)
Other operational costs
(99 571)
(109 626)
Depreciation
(107 603)
(109 222)
Amortisation
(64 915)
(58 492)
Other expenses
 
(1 970)
(10 015)
Total net operating expenses
(1 126 483)
(1 365 916)
Revenue splits
2023
2022
Revenue
1 089 491
1 273 652
Device revenue
775 820
928 169
Solutions revenue
313 670
345 472
Device share of revenue
71.2 %
72.9 %
Solutions share of revenue
28.8 %
27.1 %
NIBD
2023
2022
Cash and cash equivalents
77 459
61 119
Non-current interest-bearing borrowings
129 927
90 665
Current interest-bearing borrowings
48 750
83 322
NIBD
101 218
112 868
Equity ratio
2023
2022
Total equity
 
573 697
571 520
Total equity and liabilities
1 270 799
1 323 299
Equity ratio
45.1 %
43.2 %
Debt to equity ratio
2023
2022
Total liabilities
697 103
751 780
Total equity
 
573 697
571 520
Debt to equity ratio
1.22
1.32
 
 
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Responsibility statement
Oslo, 29 April 2024
From the Board of Directors and CEO of Techstep ASA
We confirm, to
 
the best of our
 
knowledge, that the financial
 
statements for the period
 
1 January to 31
December 2023, and the comparative figures presented for the period 1
 
January to 31 December 2022
have been prepared
 
in accordance
 
with current applicable
 
accounting standards
 
and give a
 
true and
fair view of the assets,
 
liabilities, financial position and profit
 
or loss of the entity and
 
the Group taken
as a whole.
 
We also confirm
 
that the Board
 
of Directors’ Report
 
includes a true
 
and fair review
 
of the
development and performance of the business and the position of the entity and the Group, together
with a description of the principal risks and uncertainties facing the entity and the Group.
Michael Jacobs
Chairman
Harald Arnet
Board member
Ingrid Leisner
Board member
Jens Rugseth
Board member
Melissa Ann Mulholland
Board member
 
Morten Meier
CEO
 
 
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Note: Greenhouse Gas reporting
Techstep’s greenhouse
 
gas reporting
 
is guided
 
by the
 
principles of
 
the international
 
standard GHG
Protocol.
 
All
 
activity
 
data
 
are
 
converted
 
into
 
GHG
 
emissions,
 
or
 
CO2e
 
using
 
conversion
 
factors.
Techstep uses
 
the operational
 
control approach
 
when defining
 
the boundaries
 
of its
 
GHG inventory.
The
 
carbon
 
footprint
 
report
 
for
 
2023
 
includes
 
all
 
Techstep’s
 
core
 
operations
 
in
 
Norway,
 
Sweden,
Denmark and Poland. The methodology for accounting for the emissions
 
Boundaries
 
Techstep does
 
not own
 
any office
 
premises and
 
is dependent
 
on data
 
input from
 
landlords
with respect
 
to energy
 
consumption and
 
waste.
 
Access
 
to data
 
from the
 
various
 
landlords
varies, and for some offices the data provided is calculated as a share of the m
2
 
office space
rented (scope 2, energy consumption + scope 3, waste)
Techstep
 
has
 
different
 
expense
 
systems
 
in
 
Norway,
 
Sweden/Denmark
 
and
 
Poland,
respectively, which impacts
 
data quality and
 
comparability with respect
 
to travels (Scope
 
3,
Business travel)
Techstep
 
has
 
outsourced all
 
distribution
 
to
 
logistics
 
partners,
 
mainly as
 
a
 
“drop-shipment”
solution with
 
direct shipment
 
to customers.
 
Emission data
 
provided by
 
distribution partners
and
 
their
 
sub-suppliers
 
are
 
of
 
various
 
quality,
 
and
 
hence
 
impact
 
somewhat
 
the
 
data
accessibility and accuracy
 
on parts of
 
the transportation (scope
 
3, upstream transportation
and distribution)
Techstep is
 
a reseller
 
of mobile
 
devices and
 
accessories, and
 
do not
 
manufacture any
 
own
products.
 
Emission
 
data
 
mainly
 
includes
 
average
 
estimates
 
based
 
on
 
product
 
categories.
Accuracy and granularity of data will be
 
improved in the years to come (scope 3,
 
purchased
products and services”)
Scope
 
3
 
emissions are
 
not
 
yet
 
complete
 
or
 
fully mapped,
 
and
 
total scope
 
3
 
emissions are
expected
 
to
 
change
 
as
 
more
 
emission
 
sources
 
are
 
included
 
in
 
the
 
carbon
 
accounting.
Techstep is committed to
 
expanding the scope 3 emissions
 
to include more emission sources
and
 
improving
 
data
 
quality
 
going
 
forward.
 
This
 
will
 
be
 
critical
 
to
 
track
 
the
 
development
 
of
emissions and define meaningful reduction targets for scope 3.
 
 
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Annual report 2023
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GHG annual emissions
Figures denoted in tCO
2
e
2023
2022
1
2021
Techstep Group
Scope 1
 
16.1
20.2
1.3
Scope 2 (location-based)
33.1
32.1
32.9
Scope 2 (market-based)
65.8
71.3
87.8
 
Electricity
 
59.1
66.8
83.7
 
District heating
6.7
4.5
4.2
Scope 3
 
Waste generated in operations
5.5
3.7
3.4
 
Business travel
203.9
81.4
23.7
 
Purchased goods and services
8 841.3
11 648.9
9 611.9
 
Fuel-and-energy-related activities
14.8
16.7
15
 
Upstream transportation and distribution
2.4
3
2.5
Techstep Norway
2023
2022
2021
Scope 1
-
-
-
Scope 2 (location-based)
5.4
6.1
5.5
Scope 2 (market-based)
35.5
34.1
36.5
Scope 3
 
Waste generated in operations
2.8
3.6
3.3
 
Business travel
113.5
27.1
5.4
 
Purchased goods and services
5 757.6
8 109
7 320.2
 
Fuel-and-energy-related activities
3.3
1.6
0.7
 
Upstream transportation and distribution
1.5
2.1
1.7
Techstep Sweden
Scope 1 (transportation)
5.5
6.1
1.3
Scope 2 (location-based)
9.8
7.2
7.3
Scope 2 (market-based)
6.9
11.3
27.4
 
Electricity
 
0.2
6.8
23.2
 
District heating
6.7
4.5
4.2
Scope 3
 
Waste generated in operations
2.7
0.1
0.1
 
Business travel
70.3
51.8
9.5
 
Purchased goods and services
3 060.1
3 539.6
2 243.1
 
Fuel-and-energy-related activities
4.1
6
7.8
 
Upstream transportation and distribution
0.9
1
0.8
 
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Techstep Denmark
Scope 1 (transportation)
10.6
14.1
-
Scope 2 (location-based)
0.1
-
-
Scope 2 (market-based)
-
0.5
-
Scope 3
 
Waste generated in operations
-
-
-
 
Business travel
2.9
0.2
-
 
Purchased goods and services
23.7
0.3
48.6
 
Fuel-and-energy-related activities
2.6
3.4
-
Techstep Poland
Scope 1
-
-
-
Scope 2 (location-based)
17.8
18.7
20
Scope 2 (market-based)
23.4
25.4
23.9
Scope 3
16.1
20.2
 
Waste generated in operations
-
-
-
 
Business travel
17.1
8.3
8.8
 
Purchased goods and services
-
-
-
 
Fuel-and-energy-related activities
4.8
5.7
6.5
Methodology
 
Techstep reports according to the GHG Protocol Corporate Accounting and Reporting Standard
Revised edition for calculating and reporting GHG emissions. The reporting is done through the
Cemasys portal where emission sources are converted into CO2-equivalents.
The GHG Protocol provides the following definitions for scope 1,2 and 3 emissions:
Scope 1 emissions:
direct emissions from owned and controlled sources, including fuel combustion
from company vehicles.
Scope 2 emissions
: indirect emissions related to purchased energy; electricity and heating/cooling
consumed by Techstep’s offices or company owned electric vehicles. The emission factors used are
based on assumptions in the International Energy Agency’s statistics (IEA Stat).
 
The location-based method
: is based on statistical emissions information and electricity output
aggregated and averaged within a defined geographic boundary and during a defined time period.
Within this boundary, the different energy producers utilize a mix of energy resources, where the use
of fossil fuels (coal, oil, and gas) result in direct GHG-emissions. These emissions are reflected in the
location-based emission factor.
 
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The market-based method
: The choice of emission factors when using this method is determined by
whether the business acquires Guarantees of Origin (GoOs/RECs) or not. When selling GoOs or RECs,
the supplier certifies that the electricity is produced exclusively by renewable sources, which has an
emission factor of 0 grams CO2e per kWh. However, for electricity without the GoO or REC, the
emission factor is based on the remaining electricity production after all GoOs and RECs for
renewable energy are sold. This is called a residual mix, which is normally substantially higher than
the location-based factor.
 
Scope 3
 
includes indirect emissions resulting from value chain activities, including purchased goods
and services, business travel, transportation and distribution (upstream and downstream),
investments, leased assets etc.
 
 
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GRI Index
GRI Standard
 
Reference
Disclosures
GRI 2:
 
2-1
Organisational details
Techstep ASA
General disclosures 2021
2-2
Entities included in the organisation’s
sustainability reporting
p. 6, 155
2-3
Reporting period, frequency and
contact point
1 January to 31 December 2023 (unless stated
otherwise). Annual reporting.
cathrine.birkenes@techstep.no
 
2-4
Restatements of information
See footnotes on p. 27,32,34,47
2-5
External assurance
The GHG report has been assured by PwC p.149-151
2-6
Activities, value chain and other
business relationships
p. 5, 11-12
2-7
Employees
p. 36-40
2-8
Workers who are not employees
 
Unavailable/incomplete
2-9
Governance structure and organisation
 
p. 28
2-10
Nomination and selection of the highest
governance body
Corporate governance report, p. 50-52
2-11
Chair of the highest governance body
p. 24 and p. 51
2-12
Role of the highest governance body in
overseeing the management of
impacts
p. 28
2-13
Delegation of responsibility for
managing impacts
p. 28
2-14
Role of the highest governance body in
sustainability reporting
p. 28
2-15
Conflicts of interests
Corporate governance report, p.52
2-16
Communication of critical concerns
p. 46, Code of conduct
2-17
Collective knowledge of the highest
governance body
p. 24-25
2-18
Evaluation of the performance of the
highest governance body
p. 52
2-19
Remuneration policies
Corporate governance report from p.48 +
Remuneration policy
 
2-20
Process to determine remuneration
Corporate governance report + Remuneration
policy
2-21
Annual total compensation ratio
The organization’s highest paid individual is the
CEO. Total compensation ratio (CEO vs employee
average): na due to changes in management.
Additional information on CEO remuneration can
be found in the Remuneration Report 2023,
available from the website www.techstep.io.
2-22
Statement on sustainable development
strategy
p. 26-27
2-23
Policy commitments
p. 28, ESG policy
 
 
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Annual report 2023
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2-24
Embedding policy commitments
p. 28, p. 41
2-25
Process to remediate negative impacts
p. 41-44
2-26
Mechanisms for seeking advice and
raising concerns
p. 47, Code of conduct
2-27
Compliance with laws and regulations
No non-compliances during the year
2-28
Membership associations
UN Global Compact, Sustainability Board of Tech
Sweden, Science Based Targets
2-29
Approach to stakeholder engagement
p. 29
2-30
Collective bargaining agreements
All employees in Sweden are covered by collective
bargaining agreements
Stakeholder engagement
GRI 3:
Material topics 2021
3-1
Process to determine material topics
p. 30
3-2
List of material topics
p. 30
Material topics
Ethical business conduct
GRI 3:
Material topics 2021
3-3
Management of material topics
 
p. 46, Code of conduct
GRI 205:
Anti-corruption 2016
205-1
Operations assessed for risks related to
corruption
All business areas in the group
205-2
Communication and training about
anti-corruption policies and procedures
Mandatory signature on Code of Conduct for all
employees
205-3
Confirmed incidents of corruption and
actions taken
No incidents reported during 2023
GHG emissions (climate and environmental impact)
GRI 3:
Material topics 2021
3-3
Management of material topics
 
p. 32-34
GRI 305: Environment
305-1
Direct (Scope 1) GHG emissions
p. 33
305-2
Energy indirect (Scope 2) GHG
emissions
p. 33,35
305-3
Other indirect (Scope 3) GHG emissions
p. 33-34
305-4
Emission intensity (Scope 1 & 2 per NOK
million revenue)
p. 34
305-5
Reduction of GHG emissions
p. 32-35
Circularity
GRI 3:
Material topics 2021
3-3
Management of material topics
 
p. 31
GRI 306:
 
Waste
306-1
Waste generation and significant
waste-related impacts
p. 31, 34
 
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GRI 306:
 
Topic-specific
Management approach
disclosures
306-2
Management of significant waste-
related impacts
p. 31
Techstep-specific
disclosure
Number of mobile devices received
 
p. 31
Avoided emissions (scope 4)
p. 31
Responsible sourcing and supply chain management
GRI 3:
Material topics 2021
3-3
Management of material topics
 
p. 41-43
GRI 308:
 
Supplier environmental
assessment 2016
308-2
Negative environmental impacts in the
supply chain and actions taken
p. 42-43
GRI 214:
 
Supplier social assessment
2016
414-2
Negative social impacts in the supply
chain and actions taken
p. 42-43
Cybersecurity & data
privacy
GRI 3:
Material topics 2021
3-3
Management of material topics
 
p. 45
GRI 418: Customer privacy
 
418-1
Substantiated complaints concerning
breaches of customer privacy and
losses of customer
p. 45
Gender equality
GRI 3:
Material topics 2021
3-3
Management of material topics
 
p. 38
GRI 405:
 
Diversity and equal
opportunity
405-1
Diversity of governance bodies and
employees
p. 38-40
 
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Mandatory concepts
Name of reporting entity or other means of identification
 
Techstep
 
ASA
Explanation of change in name of reporting entity or
other means of identification from end of preceding
reporting period
 
NA
Domicile of entity
Norway
Legal form of entity
 
ASA
Country of incorporation
 
Norway
Address of entity's registered office
 
Brynsalléen 4, NO-0667 Oslo
Principal place of business
 
Norway, Sweden, Poland
Description of nature of entity's operations and principal
activities
 
Business within managed mobility services, hereunder
sale of hardware, software and consultancy.
 
Name of parent entity
 
Techstep
 
ASA
Name of ultimate parent of group
 
Techstep
 
ASA
 
 
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