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Selected operating expenses and additional information | 12 Months Ended
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Dec. 31, 2012
Selected operating expenses and additional information [Abstract] |
Selected operating expenses and additional information | 22. Selected operating expenses and additional information Personnel expenses for all payroll employees were:
Year ended December 31 (in thousands) |  | 2012 EUR |  |  | 2011 EUR |  |  | 2010 EUR |
Wages and salaries |  |  | 711,039 |  |  |  | 648,869 |  |  |  | 551,683 |
Social security expenses |  |  | 58,180 |  |  |  | 52,550 |  |  |  | 42,468 |
Pension and retirement expenses |  |  | 50,298 |  |  |  | 45,947 |  |  |  | 40,593 |
Share-based payments |  |  | 18,714 |  |  |  | 12,430 |  |  |  | 12,109 |
Personnel expenses |  |  | 838,231 |  |  |  | 759,796 |  |  |  | 646,853 |
The average number of payroll employees in FTEs employed during 2012, 2011 and 2010 was 8,140, 7,627 and 6,785 respectively. The total number of payroll and temporary personnel employed in FTEs per sector was:
As of December 31 |  | 2012 |  |  | 2011 |  |  | 2010 |
Customer Support |  |  | 2,538 |  |  |  | 2,478 |  |  |  | 2,236 |
SG&A |  |  | 869 |  |  |  | 723 |  |  |  | 727 |
Industrial Engineering |  |  | 637 |  |  |  | 420 |  |  |  | 398 |
Manufacturing & Logistics |  |  | 2,856 |  |  |  | 2,852 |  |  |  | 2,659 |
R&D |  |  | 3,736 |  |  |  | 3,417 |  |  |  | 3,225 |
Total employees (in FTEs) |  |  | 10,636 |  |  |  | 9,890 |  |  |  | 9,245 |
Less: Temporary employees (in FTEs) |  |  | 2,139 |  |  |  | 1,935 |  |  |  | 2,061 |
Payroll employees (in FTEs) |  |  | 8,497 |  |  |  | 7,955 |  |  |  | 7,184 |
The average number of payroll employees in FTEs in our operations in the Netherlands during 2012, 2011 and 2010 was 4,620, 4,313 and 3,805 respectively.

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- Definition Personnel expenses on payroll employees and (payroll and temporary) FTEs per sector. + References No definition available. + Details
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