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Selected operating expenses and additional information

12 Months Ended

Dec. 31, 2012

Selected operating expenses and additional information [Abstract]

Selected operating expenses and additional information

22. Selected operating expenses and additional information

Personnel expenses for all payroll employees were:



Year ended December 31 (in thousands)	2012 EUR		2011 EUR		2010 EUR

Wages and salaries		711,039		648,869		551,683
Social security expenses		58,180		52,550		42,468
Pension and retirement expenses		50,298		45,947		40,593
Share-based payments		18,714		12,430		12,109


Personnel expenses		838,231		759,796		646,853

The average number of payroll employees in FTEs employed during 2012, 2011 and 2010 was 8,140, 7,627 and 6,785 respectively. The total number of payroll and temporary personnel employed in FTEs per sector was:



As of December 31	2012		2011		2010

Customer Support		2,538		2,478		2,236
SG&A		869		723		727
Industrial Engineering		637		420		398
Manufacturing & Logistics		2,856		2,852		2,659
R&D		3,736		3,417		3,225
Total employees (in FTEs)		10,636		9,890		9,245

Less: Temporary employees (in FTEs)		2,139		1,935		2,061


Payroll employees (in FTEs)		8,497		7,955		7,184

The average number of payroll employees in FTEs in our operations in the Netherlands during 2012, 2011 and 2010 was 4,620, 4,313 and 3,805 respectively.