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Taxation - Summary of changes in deferred tax (Details) - EUR (€) € in Millions | 12 Months Ended
--- | ---
Dec. 31, 2023 | Dec. 31, 2022 | Dec. 31, 2021
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] |  |  |
Net liability (-) Net asset (+) opening balance | € (1,227) | € 991 |
Change through equity | (209) | 910 |
Change through net result | 1,059 | (3,122) | € (399)
Exchange rate differences | 10 | (5) |
Changes in the composition of the group and other changes | 5 |  |
Net liability (-) Net asset (+) ending balance | (362) | (1,227) | 991
– Deferred tax liabilities |  |  |
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] |  |  |
Net liability (-) Net asset (+) opening balance | (2,652) | (311) |
Net liability (-) Net asset (+) ending balance | (1,447) | (2,652) | (311)
– Deferred tax assets |  |  |
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] |  |  |
Net liability (-) Net asset (+) opening balance | 1,425 | 1,303 |
Net liability (-) Net asset (+) ending balance | 1,085 | 1,425 | 1,303
Net deferred tax |  |  |
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] |  |  |
Net liability (-) Net asset (+) opening balance | (1,227) | 991 |
Net liability (-) Net asset (+) ending balance |  | (1,227) | 991
Unused tax losses carried forward |  |  |
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] |  |  |
Net liability (-) Net asset (+) opening balance | 327 | 199 |
Change through equity |  |  |
Change through net result | (128) | 137 |
Exchange rate differences | 11 | (8) |
Changes in the composition of the group and other changes | (1) |  |
Net liability (-) Net asset (+) ending balance | 209 | 327 | 199
Other provisions |  |  |
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] |  |  |
Net liability (-) Net asset (+) opening balance | 59 | 19 |
Change through equity |  |  |
Change through net result | (12) | 44 |
Exchange rate differences | (3) | (4) |
Changes in the composition of the group and other changes | 4 |  |
Net liability (-) Net asset (+) ending balance | 48 | 59 | 19
Pension and post-employment benefits |  |  |
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] |  |  |
Net liability (-) Net asset (+) opening balance | (54) | (49) |
Change through equity | 31 | 6 |
Change through net result | (7) | (13) |
Exchange rate differences | (4) | 8 |
Changes in the composition of the group and other changes |  | (7) |
Net liability (-) Net asset (+) ending balance | (33) | (54) | (49)
Loans and advances |  |  |
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] |  |  |
Net liability (-) Net asset (+) opening balance | 612 | 430 |
Change through equity | 8 |  |
Change through net result | (140) | 177 |
Exchange rate differences | (6) | (3) |
Changes in the composition of the group and other changes | 2 | 7 |
Net liability (-) Net asset (+) ending balance | 475 | 612 | 430
Cash flow hedges |  |  |
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] |  |  |
Net liability (-) Net asset (+) opening balance | 752 | (126) |
Change through equity | (251) | 875 |
Change through net result |  |  |
Exchange rate differences | 1 | 2 |
Changes in the composition of the group and other changes |  |  |
Net liability (-) Net asset (+) ending balance | 502 | 752 | (126)
Depreciation |  |  |
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] |  |  |
Net liability (-) Net asset (+) opening balance | (13) | (7) |
Change through equity |  |  |
Change through net result | (6) | (5) |
Exchange rate differences | 3 | (2) |
Changes in the composition of the group and other changes | 4 |  |
Net liability (-) Net asset (+) ending balance | (13) | (13) | (7)
Other |  |  |
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] |  |  |
Net liability (-) Net asset (+) opening balance | (251) | (148) |
Change through equity | 13 | (123) |
Change through net result | 90 | 26 |
Exchange rate differences | (2) | (6) |
Changes in the composition of the group and other changes | (4) |  |
Net liability (-) Net asset (+) ending balance | (154) | (251) | (148)
Financial assets at FVOCI |  |  |
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] |  |  |
Net liability (-) Net asset (+) opening balance | 81 | (71) |
Change through equity | (10) | 151 |
Change through net result | (3) | 5 |
Exchange rate differences | (4) | (3) |
Changes in the composition of the group and other changes |  |  |
Net liability (-) Net asset (+) ending balance | 64 | 81 | (71)
Financial assets and liabilities at FVPL |  |  |
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] |  |  |
Net liability (-) Net asset (+) opening balance | (2,739) | 746 |
Change through equity |  |  |
Change through net result | 1,264 | (3,493) |
Exchange rate differences | 13 | 9 |
Changes in the composition of the group and other changes |  |  |
Net liability (-) Net asset (+) ending balance | € (1,461) | € (2,739) | € 746

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