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Segments - Summary of segments banking by line of business (Details) - EUR (€) € in Millions | 12 Months Ended
--- | ---
Dec. 31, 2023 | Dec. 31, 2022 | Dec. 31, 2021
Disclosure of operating segments [line items] |  |  |
– Net interest income | € 16,162 | € 14,593 | € 14,000
– Net fee and commission income | 3,595 | 3,586 | 3,517
Total income | 18,121 | 30,418 | 20,093
Addition to loan loss provisions | 520 | 1,861 | 516
Total expenses | 12,084 | 13,060 | 11,708
Result before tax | 6,037 | 17,358 | 8,385
Taxation | 1,662 | 5,130 | 2,306
Non-controlling interests | 235 | 102 | 128
Net result | 4,140 | 12,126 | 5,951
Adjustment of the EU 'IAS 39 carve out' |  |  |
Disclosure of operating segments [line items] |  |  |
Taxation | 1,308 | (3,405) | (429)
Net result | 3,147 | (8,451) | (1,174)
Segments banking activities |  |  |
Disclosure of operating segments [line items] |  |  |
Net result | 4,140 | 12,126 | 5,951
Segments banking activities | Net result IFRS-EU |  |  |
Disclosure of operating segments [line items] |  |  |
– Net interest income | 15,976 | 13,756 | 13,615
– Net fee and commission income | 3,595 | 3,586 | 3,517
– Total investment and other income | 3,005 | 1,219 | 1,359
Total income | 22,575 | 18,561 | 18,490
– Operating expenses | 11,564 | 11,199 | 11,192
Addition to loan loss provisions | 520 | 1,861 | 516
Total expenses | 12,084 | 13,060 | 11,708
Result before tax | 10,492 | 5,502 | 6,782
Taxation | 2,970 | 1,725 | 1,877
Non-controlling interests | 235 | 102 | 128
Net result | 7,287 | 3,674 | 4,776
Segments banking activities | Adjustment of the EU 'IAS 39 carve out' |  |  |
Disclosure of operating segments [line items] |  |  |
Net result | (3,147) | 8,451 | 1,174
Retail Netherlands |  |  |
Disclosure of operating segments [line items] |  |  |
Non-controlling interests |  | 0 |
Retail Netherlands | Segments banking activities |  |  |
Disclosure of operating segments [line items] |  |  |
Net result | 2,121 | 1,474 | 1,437
Retail Netherlands | Segments banking activities | Net result IFRS-EU |  |  |
Disclosure of operating segments [line items] |  |  |
– Net interest income | 3,096 | 2,888 | 3,290
– Net fee and commission income | 959 | 892 | 771
– Total investment and other income | 945 | 417 | 201
Total income | 5,001 | 4,196 | 4,262
– Operating expenses | 2,135 | 2,115 | 2,403
Addition to loan loss provisions | 5 | 67 | (76)
Total expenses | 2,140 | 2,182 | 2,326
Result before tax | 2,861 | 2,014 | 1,936
Taxation | 740 | 540 | 499
Non-controlling interests | 0 |  | 0
Net result | 2,121 | 1,474 | 1,437
Retail Belgium |  |  |
Disclosure of operating segments [line items] |  |  |
Non-controlling interests |  | 0 |
Retail Belgium | Segments banking activities |  |  |
Disclosure of operating segments [line items] |  |  |
Net result | 479 | 151 | 437
Retail Belgium | Segments banking activities | Net result IFRS-EU |  |  |
Disclosure of operating segments [line items] |  |  |
– Net interest income | 2,063 | 1,668 | 1,747
– Net fee and commission income | 502 | 511 | 519
– Total investment and other income | 117 | (32) | 209
Total income | 2,683 | 2,147 | 2,475
– Operating expenses | 1,852 | 1,786 | 1,667
Addition to loan loss provisions | 169 | 139 | 225
Total expenses | 2,022 | 1,924 | 1,892
Result before tax | 661 | 223 | 583
Taxation | 182 | 72 | 146
Non-controlling interests | 0 |  | 0
Net result | 479 | 151 | 437
Retail Germany | Segments banking activities |  |  |
Disclosure of operating segments [line items] |  |  |
Net result | 1,159 | 696 | 529
Retail Germany | Segments banking activities | Net result IFRS-EU |  |  |
Disclosure of operating segments [line items] |  |  |
– Net interest income | 2,862 | 1,666 | 1,447
– Net fee and commission income | 357 | 437 | 497
– Total investment and other income | (67) | 69 | 65
Total income | 3,152 | 2,172 | 2,009
– Operating expenses | 1,243 | 1,140 | 1,174
Addition to loan loss provisions | 119 | 131 | 49
Total expenses | 1,362 | 1,271 | 1,223
Result before tax | 1,790 | 901 | 786
Taxation | 631 | 202 | 252
Non-controlling interests | 0 | 3 | 4
Net result | 1,159 | 696 | 529
Retail Other 1,2,3 | Segments banking activities |  |  |
Disclosure of operating segments [line items] |  |  |
Net result | 908 | 525 | 490
Retail Other 1,2,3 | Segments banking activities | Net result IFRS-EU |  |  |
Disclosure of operating segments [line items] |  |  |
– Net interest income | 3,437 | 2,725 | 2,709
– Net fee and commission income | 519 | 535 | 530
– Total investment and other income | 277 | 377 | 202
Total income | 4,233 | 3,637 | 3,441
– Operating expenses | 2,479 | 2,509 | 2,442
Addition to loan loss provisions | 313 | 302 | 202
Total expenses | 2,792 | 2,812 | 2,644
Result before tax | 1,441 | 825 | 797
Taxation | 359 | 254 | 209
Non-controlling interests | 174 | 47 | 98
Net result | 908 | 525 | 490
Wholesale Banking | Net result IFRS-EU |  |  |
Disclosure of operating segments [line items] |  |  |
Result before tax | 3,836 | 1,991 | 2,874
Wholesale Banking | Segments banking activities |  |  |
Disclosure of operating segments [line items] |  |  |
Net result | (272) | 9,810 | 3,318
Wholesale Banking | Segments banking activities | Net result IFRS-EU |  |  |
Disclosure of operating segments [line items] |  |  |
– Net interest income | 4,028 | 4,260 | 4,151
– Net fee and commission income | 1,259 | 1,217 | 1,197
– Total investment and other income | 1,771 | 849 | 568
Total income | 7,057 | 6,325 | 5,916
– Operating expenses | 3,313 | 3,114 | 2,926
Addition to loan loss provisions | (92) | 1,220 | 117
Total expenses | 3,222 | 4,334 | 3,042
Result before tax | 3,836 | 1,991 | 2,874
Taxation | 900 | 581 | 703
Non-controlling interests | 61 | 52 | 26
Net result | 2,875 | 1,358 | 2,144
Wholesale Banking | Segments banking activities | Adjustment of the EU 'IAS 39 carve out' |  |  |
Disclosure of operating segments [line items] |  |  |
Net result | (3,147) | 8,451 | 1,174
Corporate Line |  |  |
Disclosure of operating segments [line items] |  |  |
Non-controlling interests |  | 1 |
Corporate Line | Net result IFRS-EU |  |  |
Disclosure of operating segments [line items] |  |  |
Result before tax | (97) | (453) | (193)
Corporate Line | Segments banking activities |  |  |
Disclosure of operating segments [line items] |  |  |
Net result | (255) | (530) | (261)
Corporate Line | Segments banking activities | Net result IFRS-EU |  |  |
Disclosure of operating segments [line items] |  |  |
– Net interest income | 489 | 550 | 270
– Net fee and commission income | (1) | (6) | 3
– Total investment and other income | (38) | (460) | 114
Total income | 450 | 84 | 387
– Operating expenses | 542 | 535 | 580
Addition to loan loss provisions | 5 | 2 |
Total expenses | 547 | 537 | 580
Result before tax | (97) | (453) | (193)
Taxation | 158 | 76 | 68
Non-controlling interests | 0 |  | 0
Net result | € (255) | € (530) | € (261)

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