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Assets by contractual maturity - Summary of assets by contractual maturity (Details) - EUR (€) € in Millions | Dec. 31, 2023 | Dec. 31, 2022 | Dec. 31, 2021
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Financial assets at fair value through other comprehensive income [abstract] |  |  |
Cash and balances with central banks | € 90,214 | € 87,614 | € 106,520
Loans and advances to banks 3 | 16,709 | 35,104 |
Financial assets at fair value through profit or loss |  |  |
– Trading assets | 60,229 | 56,870 |
– Non-trading derivatives | 2,028 | 3,893 |
– Mandatorily at fair value through profit or loss | 54,983 | 46,844 |
– Designated as at fair value through profit or loss | 5,775 | 6,159 |
Financial assets at fair value through other comprehensive income | 41,116 | 31,625 |
Securities at amortised cost | 48,313 | 48,160 |
Loans and Advances to customers | 647,313 | 644,893 |
Other assets | 13,618 | 15,671 |
Total assets | 980,299 | 976,834 | € 949,250
Equity securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 1,885 | 1,887 |
Debt securities |  |  |
Financial assets at fair value through profit or loss |  |  |
– Trading assets | 6,907 | 4,189 |
– Mandatorily at fair value through profit or loss | 894 | 821 |
– Designated as at fair value through profit or loss | 4,470 | 5,437 |
Financial assets at fair value through other comprehensive income | 38,281 | 29,095 |
Loans and advances |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 951 | 643 |
Less than 1 month |  |  |
Financial assets at fair value through other comprehensive income [abstract] |  |  |
Cash and balances with central banks | 90,214 | 87,614 |
Loans and advances to banks 3 | 11,985 | 28,734 |
Financial assets at fair value through profit or loss |  |  |
– Trading assets | 17,000 | 15,520 |
– Non-trading derivatives | 138 | 623 |
– Mandatorily at fair value through profit or loss | 32,835 | 29,153 |
– Designated as at fair value through profit or loss | 550 | 287 |
Securities at amortised cost | 2,220 | 1,810 |
Loans and Advances to customers | 49,633 | 54,431 |
Other assets | 5,658 | 7,155 |
Total assets | 210,812 | 225,499 |
Less than 1 month | Equity securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income |  |  |
Less than 1 month | Debt securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 579 | 167 |
Less than 1 month | Loans and advances |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income |  | 3 |
1 to 3 months |  |  |
Financial assets at fair value through other comprehensive income [abstract] |  |  |
Cash and balances with central banks |  |  |
Loans and advances to banks 3 | 1,021 | 1,633 |
Financial assets at fair value through profit or loss |  |  |
– Trading assets | 7,363 | 5,399 |
– Non-trading derivatives | 80 | 95 |
– Mandatorily at fair value through profit or loss | 12,040 | 10,504 |
– Designated as at fair value through profit or loss | 200 | 158 |
Securities at amortised cost | 1,142 | 1,719 |
Loans and Advances to customers | 21,298 | 23,554 |
Other assets | 257 | 272 |
Total assets | 43,636 | 43,754 |
1 to 3 months | Equity securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income |  |  |
1 to 3 months | Debt securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 232 | 420 |
1 to 3 months | Loans and advances |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 3 | 1 |
3 to 12 months |  |  |
Financial assets at fair value through other comprehensive income [abstract] |  |  |
Cash and balances with central banks |  |  |
Loans and advances to banks 3 | 1,744 | 2,331 |
Financial assets at fair value through profit or loss |  |  |
– Trading assets | 11,448 | 9,991 |
– Non-trading derivatives | 297 | 592 |
– Mandatorily at fair value through profit or loss | 5,303 | 3,753 |
– Designated as at fair value through profit or loss | 792 | 185 |
Securities at amortised cost | 6,667 | 4,566 |
Loans and Advances to customers | 57,516 | 54,056 |
Other assets | 1,088 | 1,162 |
Total assets | 86,917 | 79,101 |
3 to 12 months | Equity securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income |  |  |
3 to 12 months | Debt securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 2,021 | 2,458 |
3 to 12 months | Loans and advances |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 41 | 7 |
More than 1 year but less than 5 years |  |  |
Financial assets at fair value through other comprehensive income [abstract] |  |  |
Cash and balances with central banks |  |  |
Loans and advances to banks 3 | 1,527 | 2,190 |
Financial assets at fair value through profit or loss |  |  |
– Trading assets | 13,216 | 13,062 |
– Non-trading derivatives | 613 | 1,555 |
– Mandatorily at fair value through profit or loss | 3,587 | 2,329 |
– Designated as at fair value through profit or loss | 2,092 | 2,497 |
Securities at amortised cost | 22,540 | 24,689 |
Loans and Advances to customers | 211,349 | 206,662 |
Other assets | 951 | 1,065 |
Total assets | 270,181 | 266,861 |
More than 1 year but less than 5 years | Equity securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income |  |  |
More than 1 year but less than 5 years | Debt securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 13,686 | 12,587 |
More than 1 year but less than 5 years | Loans and advances |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 619 | 226 |
>5 years |  |  |
Financial assets at fair value through other comprehensive income [abstract] |  |  |
Cash and balances with central banks |  |  |
Loans and advances to banks 3 | 431 | 216 |
Financial assets at fair value through profit or loss |  |  |
– Trading assets | 11,201 | 12,900 |
– Non-trading derivatives | 900 | 1,027 |
– Mandatorily at fair value through profit or loss | 1,040 | 901 |
– Designated as at fair value through profit or loss | 2,141 | 3,031 |
Securities at amortised cost | 15,744 | 15,376 |
Loans and Advances to customers | 307,517 | 306,190 |
Other assets | 1,020 | 1,418 |
Total assets | 362,045 | 354,928 |
>5 years | Equity securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income |  |  |
>5 years | Debt securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 21,763 | 13,463 |
>5 years | Loans and advances |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 287 | 407 |
Maturity not applicable |  |  |
Financial assets at fair value through other comprehensive income [abstract] |  |  |
Cash and balances with central banks |  |  |
Loans and advances to banks 3 |  |  |
Financial assets at fair value through profit or loss |  |  |
– Trading assets |  |  |
– Non-trading derivatives |  |  |
– Mandatorily at fair value through profit or loss | 179 | 203 |
– Designated as at fair value through profit or loss |  |  |
Securities at amortised cost |  |  |
Loans and Advances to customers |  |  |
Other assets | 4,645 | 4,600 |
Total assets | 6,709 | 6,690 |
Maturity not applicable | Equity securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income | 1,885 | 1,887 |
Maturity not applicable | Debt securities |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income |  |  |
Maturity not applicable | Loans and advances |  |  |
Financial assets at fair value through profit or loss |  |  |
Financial assets at fair value through other comprehensive income |  |  |

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