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Provisions - Summary of changes in provisions (Details) - EUR (€) € in Millions | 12 Months Ended
--- | ---
Dec. 31, 2023 | Dec. 31, 2022
Disclosure of other provisions [line items] |  |
Opening balance as at 1 January | € 1,022 | € 961
Additions | 325 | 506
Interest |  | (2)
Releases | (82) | (221)
Utilised | (389) | (218)
Exchange rate differences | (4) | (1)
Other changes | (94) | (3)
Closing balance | 779 | 1,022
Reorganisation provisions |  |
Disclosure of other provisions [line items] |  |
Opening balance as at 1 January | 418 | 421
Additions | 207 | 217
Interest |  |
Releases | (34) | (46)
Utilised | (356) | (170)
Exchange rate differences | (1) |
Other changes | (3) | (4)
Closing balance | 231 | 418
Litigation |  |
Disclosure of other provisions [line items] |  |
Opening balance as at 1 January | 150 | 132
Additions | 78 | 59
Interest |  |
Releases | (26) | (8)
Utilised | (23) | (33)
Exchange rate differences | 1 |
Other changes | 13 |
Closing balance | 193 | 150
Other provisions |  |
Disclosure of other provisions [line items] |  |
Opening balance as at 1 January | 455 | 407
Additions | 39 | 230
Interest |  | (2)
Releases | (22) | (166)
Utilised | (11) | (15)
Exchange rate differences | (3) |
Other changes | (104) |
Closing balance | € 355 | € 455

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- Definition The amount of additional other provisions made. [Refer: Other provisions] + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Name IAS -Number 37 -IssueDate 2023-01-01 -Paragraph 84 -Subparagraph b -URI https://taxonomy.ifrs.org/xifrs-link?type=IAS&num=37&code=ifrs-tx-2023-en-r&anchor=para_84_b&doctype=Standard -URIDate 2023-03-23 + Details
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- Definition The increase (decrease) in other provisions resulting from a change in discount rate. [Refer: Other provisions] + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Name IAS -Number 37 -IssueDate 2023-01-01 -Paragraph 84 -Subparagraph e -URI https://taxonomy.ifrs.org/xifrs-link?type=IAS&num=37&code=ifrs-tx-2023-en-r&anchor=para_84_e&doctype=Standard -URIDate 2023-03-23 + Details
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- Definition The increase (decrease) in other provisions resulting from foreign currency exchange rate changes on provisions measured in a currency different from the entity's presentation currency. [Refer: Other provisions] + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Name IAS -Number 37 -IssueDate 2023-01-01 -Paragraph 84 -URI https://taxonomy.ifrs.org/xifrs-link?type=IAS&num=37&code=ifrs-tx-2023-en-r&anchor=para_84&doctype=Standard -URIDate 2023-03-23 + Details
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- Definition The increase (decrease) in other provisions resulting from transfers and changes that the entity does not separately disclose in the same statement or note. [Refer: Other provisions] + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Name IAS -Number 37 -IssueDate 2023-01-01 -Paragraph 84 -URI https://taxonomy.ifrs.org/xifrs-link?type=IAS&num=37&code=ifrs-tx-2023-en-r&anchor=para_84&doctype=Standard -URIDate 2023-03-23 + Details
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- Definition The amount used (ie incurred and charged against the provision) for other provisions. [Refer: Other provisions] + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Name IAS -Number 37 -IssueDate 2023-01-01 -Paragraph 84 -Subparagraph c -URI https://taxonomy.ifrs.org/xifrs-link?type=IAS&num=37&code=ifrs-tx-2023-en-r&anchor=para_84_c&doctype=Standard -URIDate 2023-03-23 + Details
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- Definition The amount reversed for unused other provisions. [Refer: Other provisions] + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Name IAS -Number 37 -IssueDate 2023-01-01 -Paragraph 84 -Subparagraph d -URI https://taxonomy.ifrs.org/xifrs-link?type=IAS&num=37&code=ifrs-tx-2023-en-r&anchor=para_84_d&doctype=Standard -URIDate 2023-03-23 + Details
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