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Risk management - Wholesale Banking: Forborne portfolio by economic sector (Details) - EUR (€) € in Millions | 12 Months Ended
--- | ---
Dec. 31, 2023 | Dec. 31, 2022
Disclosure of credit risk exposure [line items] |  |
Forborne assets | € 13,089 | € 16,438
Percentage of forborne assets concentrated in main economic sectors | 67.00% |
Forbearance |  |
Disclosure of credit risk exposure [line items] |  |
Increase (decrease) of forborne assets | € (3,300) |
USA | Forbearance |  |
Disclosure of credit risk exposure [line items] |  |
Percentage of forborne assets | 13.60% | 11.50%
Wholesale Banking |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | € 6,063 | € 8,359
Wholesale Banking | Forbearance |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | € 6,100 | € 8,400
Percentage of forborne assets | 1.80% | 2.70%
Increase (decrease) of forborne assets | € (2,300) |
Wholesale Banking | Natural Resources |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 788 | € 1,239
Wholesale Banking | Real Estate |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 1,320 | 2,000
Wholesale Banking | Transportation & Logistics |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 315 | 1,073
Wholesale Banking | Food, Beverages & Personal Care |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 866 | 1,082
Wholesale Banking | Services |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 284 | 697
Wholesale Banking | Automotive |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 138 | 172
Wholesale Banking | Utilities |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 510 | 469
Wholesale Banking | General Industries |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 145 | 255
Wholesale Banking | Retail |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 282 | 302
Wholesale Banking | Chemicals, Health & Pharmaceuticals |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 571 | 191
Wholesale Banking | Builders & Contractors |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 133 | 168
Wholesale Banking | Other |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 712 | 710
Retail Banking |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | € 7,026 | 8,080
Percentage of forborne assets | 1.40% |
Retail Banking | Forbearance |  |
Disclosure of credit risk exposure [line items] |  |
Increase (decrease) of forborne assets | € (1,100) |
Retail Benelux | Private Individuals |  |
Disclosure of credit risk exposure [line items] |  |
Percentage of forborne assets | 50.50% |
Of which: performing |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | € 8,047 | 10,853
Of which: performing | Wholesale Banking |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 3,919 | 5,880
Of which: performing | Wholesale Banking | Forbearance |  |
Disclosure of credit risk exposure [line items] |  |
Increase (decrease) of forborne assets | (2,000) |
Of which: performing | Wholesale Banking | Natural Resources |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 321 | 603
Of which: performing | Wholesale Banking | Real Estate |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 1,254 | 1,917
Of which: performing | Wholesale Banking | Transportation & Logistics |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 175 | 868
Of which: performing | Wholesale Banking | Food, Beverages & Personal Care |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 465 | 543
Of which: performing | Wholesale Banking | Services |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 254 | 665
Of which: performing | Wholesale Banking | Automotive |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 98 | 125
Of which: performing | Wholesale Banking | Utilities |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 255 | 255
Of which: performing | Wholesale Banking | General Industries |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 74 | 176
Of which: performing | Wholesale Banking | Retail |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 104 | 227
Of which: performing | Wholesale Banking | Chemicals, Health & Pharmaceuticals |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 559 | 168
Of which: performing | Wholesale Banking | Builders & Contractors |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 72 | 94
Of which: performing | Wholesale Banking | Other |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 287 | 240
Of which: performing | Retail Banking |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 4,128 | 4,973
Of which: non-performing |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 5,042 | 5,585
Of which: non-performing | Wholesale Banking |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 2,144 | 2,478
Of which: non-performing | Wholesale Banking | Natural Resources |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 467 | 636
Of which: non-performing | Wholesale Banking | Real Estate |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 66 | 84
Of which: non-performing | Wholesale Banking | Transportation & Logistics |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 139 | 205
Of which: non-performing | Wholesale Banking | Food, Beverages & Personal Care |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 401 | 539
Of which: non-performing | Wholesale Banking | Services |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 30 | 32
Of which: non-performing | Wholesale Banking | Automotive |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 40 | 46
Of which: non-performing | Wholesale Banking | Utilities |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 255 | 214
Of which: non-performing | Wholesale Banking | General Industries |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 71 | 80
Of which: non-performing | Wholesale Banking | Retail |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 178 | 76
Of which: non-performing | Wholesale Banking | Chemicals, Health & Pharmaceuticals |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 11 | 23
Of which: non-performing | Wholesale Banking | Builders & Contractors |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 61 | 74
Of which: non-performing | Wholesale Banking | Other |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | 425 | 469
Of which: non-performing | Retail Banking |  |
Disclosure of credit risk exposure [line items] |  |
Forborne assets | € 2,898 | € 3,107

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