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Condensed financial information of the parent company - Statement of changes in cash flows (Details) - EUR (€) € in Millions | 12 Months Ended
--- | ---
Dec. 31, 2023 | Dec. 31, 2022 | Dec. 31, 2021
Cash flows from operating activities |  |  |
Result before taxation | € 6,037 | € 17,358 | € 8,385
– Other non-cash items in Result before tax | 260 | (330) | 131
Taxation paid | 2,700 | 1,474 | 1,873
– Loans and advances to banks, not available on demand | 12,693 | (5,837) | 262
– Provisions and other liabilities | 2,320 | (123) | (304)
Net cash flow from/(used in) operating activities | (11,340) | (11,112) | (14,943)
Cash flows from investing activities |  |  |
Net cash flow from/(used in) investing activities | (8,545) | (5,307) | 6,220
Cash flows from financing activities |  |  |
Proceeds from debt securities | 116,436 | 92,707 | 85,113
Repayments of debt securities | (90,574) | (82,844) | (76,150)
Proceeds from issuance of subordinated loans | 2,225 | 983 | 3,163
Repayments of subordinated loans | (2,894) | (1,090) | (2,449)
Purchase/sale of treasury shares | (3,531) | (1,717) | (1,608)
Dividends paid | (2,967) | (3,093) | (2,382)
Other financing | 0 | 0 | 1
Net cash flow from/(used in) financing activities | 18,404 | 4,649 | 5,387
Net cash flow | (1,481) | (11,770) | (3,335)
Cash and cash equivalents at beginning of year | 95,391 | 107,665 | 111,566
Effect of exchange rate changes on cash and cash equivalents | (898) | (504) | (565)
Cash and cash equivalents at end of year | 93,012 | 95,391 | 107,665
Parent company |  |  |
Cash flows from operating activities |  |  |
Result before taxation | 167 | 7 | (3)
– Other non-cash items in Result before tax | 221 | 213 | 65
Taxation paid | 0 | 16 | 0
– Loans and advances to banks, not available on demand | (6,485) | (8,191) | (9,298)
– Provisions and other liabilities | 19 | (84) | (86)
Net cash flow from/(used in) operating activities | (6,079) | (8,040) | (9,323)
Cash flows from investing activities |  |  |
– dividends received from group companies | 10,269 | 6,277 | 3,125
– securities at amortised cost | 1,000 |  |
Net cash flow from/(used in) investing activities | 11,269 | 6,277 | 3,125
Cash flows from financing activities |  |  |
Proceeds from debt securities | 6,012 | 11,176 | 7,912
Repayments of debt securities | (4,591) | (4,302) |
Proceeds from issuance of subordinated loans | 2,240 | 993 | 3,182
Repayments of subordinated loans | (2,132) | (1,090) | (994)
Purchase/sale of treasury shares | (3,524) | (1,721) | (1,604)
Dividends paid | (2,964) | (3,052) | (2,342)
Other financing |  |  | 1
Net cash flow from/(used in) financing activities | (4,959) | 2,004 | 6,154
Net cash flow | 231 | 241 | (44)
Cash and cash equivalents at beginning of year | 383 | 142 | 186
Effect of exchange rate changes on cash and cash equivalents | 0 | 0 | (1)
Cash and cash equivalents at end of year | € 614 | € 383 | € 142

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