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Consolidated statement of cash flows - EUR (€) € in Millions | 12 Months Ended
--- | ---
Dec. 31, 2023 | Dec. 31, 2022 | Dec. 31, 2021
Cash flows from operating activities |  |  |
Result before tax | € 6,037 | € 17,358 | € 8,385
Adjusted for: |  |  |
– Depreciation and amortisation | 674 | 711 | 834
– Addition to loan loss provisions | 520 | 1,861 | 516
– Revaluations | 1,806 | (6,002) | (1,321)
– Other non-cash items in Result before tax | 260 | (330) | 131
Taxation paid | (2,700) | (1,474) | (1,873)
Changes in: |  |  |
– Loans and advances to banks, not available on demand | 12,693 | (5,837) | 262
– Deposits from banks, not payable on demand | (31,804) | (26,976) | 8,438
– Trading assets | (3,359) | (5,489) | (25)
– Trading liabilities | (1,869) | 11,975 | (5,596)
– Loans and advances to customers | (5,816) | (19,297) | (27,860)
– Customer deposits | 8,513 | 25,057 | 10,339
– Non–trading derivatives | 2,409 | (5,469) | 290
– Assets designated at fair value through profit or loss | 260 | 45 | (1,907)
– Assets mandatorily at fair value through profit or loss | (7,402) | (4,143) | 1,650
– Other assets | 1,727 | (2,866) | (113)
– Other financial liabilities at fair value through profit or loss | 4,391 | 9,886 | (6,791)
– Provisions and other liabilities | 2,320 | (123) | (304)
Net cash flow from/(used in) operating activities | (11,340) | (11,112) | (14,943)
Investments and advances: |  |  |
- Associates and joint ventures | (55) | (48) | (91)
– Property and equipment | (246) | (231) | (184)
Disposals and redemptions: |  |  |
– Associates and joint ventures | 164 | 58 | 57
– Disposal of subsidiaries, net of cash disposed | 0 | 7 | 27
– Property and equipment | 57 | 83 | 39
Net cash flow from/(used in) investing activities | (8,545) | (5,307) | 6,220
Cash flows from financing activities 32 |  |  |
Proceeds from debt securities | 116,436 | 92,707 | 85,113
Repayments of debt securities | (90,574) | (82,844) | (76,150)
Proceeds from issuance of subordinated loans | 2,225 | 983 | 3,163
Repayments of subordinated loans | (2,894) | (1,090) | (2,449)
Repayments of principal portion of lease liabilities | (291) | (296) | (301)
Purchase/sale of treasury shares | (3,531) | (1,717) | (1,608)
Dividends paid | (2,967) | (3,093) | (2,382)
Other financing | 0 | 0 | 1
Net cash flow from/(used in) financing activities | 18,404 | 4,649 | 5,387
Net cash flow | (1,481) | (11,770) | (3,335)
Cash and cash equivalents at beginning of year | 95,391 | 107,665 | 111,566
Effect of exchange rate changes on cash and cash equivalents | (898) | (504) | (565)
Cash and cash equivalents at end of year | 93,012 | 95,391 | 107,665
Other investments purchased |  |  |
Investments and advances: |  |  |
– Other investments | (310) | (198) | (179)
Other investments disposed |  |  |
Disposals and redemptions: |  |  |
– Other investments | 15 | 10 | 0
- Financial assets at fair value through other comprehensive income |  |  |
Investments and advances: |  |  |
- Financial assets at fair value through other comprehensive income and securities at amortised cost | (19,995) | (18,806) | (13,186)
Disposals and redemptions: |  |  |
– securities at amortised cost | 11,913 | 14,526 | 17,750
- Securities at amortised cost |  |  |
Investments and advances: |  |  |
- Financial assets at fair value through other comprehensive income and securities at amortised cost | (49,614) | (24,651) | (44,945)
Disposals and redemptions: |  |  |
– securities at amortised cost | € 49,525 | € 23,943 | € 46,933

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- Definition The cash inflow from sales or maturity of financial instruments, classified as investing activities. [Refer: Financial instruments, class [member]] + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Name IAS -Number 7 -IssueDate 2023-01-01 -Paragraph 16 -URI https://taxonomy.ifrs.org/xifrs-link?type=IAS&num=7&code=ifrs-tx-2023-en-r&anchor=para_16&doctype=Standard -URIDate 2023-03-23 + Details
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- Definition The profit (loss) before tax expense or income. [Refer: Profit (loss)] + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Name IFRS -Number 5 -IssueDate 2023-01-01 -Paragraph 33 -Subparagraph b -Clause i -URI https://taxonomy.ifrs.org/xifrs-link?type=IFRS&num=5&code=ifrs-tx-2023-en-r&anchor=para_33_b_i&doctype=Standard -URIDate 2023-03-23 Reference 2: http://www.xbrl.org/2003/role/exampleRef -Name IFRS -Number 8 -IssueDate 2023-01-01 -Paragraph 28 -Subparagraph b -URI https://taxonomy.ifrs.org/xifrs-link?type=IFRS&num=8&code=ifrs-tx-2023-en-r&anchor=para_28_b&doctype=Standard -URIDate 2023-03-23 Reference 3: http://www.xbrl.org/2003/role/exampleRef -Name IFRS -Number 8 -IssueDate 2023-01-01 -Paragraph 23 -URI https://taxonomy.ifrs.org/xifrs-link?type=IFRS&num=8&code=ifrs-tx-2023-en-r&anchor=para_23&doctype=Standard -URIDate 2023-03-23 Reference 4: http://www.xbrl.org/2003/role/exampleRef -Name IAS -Number 1 -IssueDate 2023-01-01 -Paragraph 103 -URI https://taxonomy.ifrs.org/xifrs-link?type=IAS&num=1&code=ifrs-tx-2023-en-r&anchor=para_103&doctype=Standard -URIDate 2023-03-23 Reference 5: http://www.xbrl.org/2003/role/exampleRef -Name IAS -Number 1 -IssueDate 2023-01-01 -Paragraph 102 -URI https://taxonomy.ifrs.org/xifrs-link?type=IAS&num=1&code=ifrs-tx-2023-en-r&anchor=para_102&doctype=Standard -URIDate 2023-03-23 + Details
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- Definition The cash outflow for the purchase of financial instruments. [Refer: Financial instruments, class [member]] + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Name IAS -Number 7 -IssueDate 2023-01-01 -Paragraph 16 -URI https://taxonomy.ifrs.org/xifrs-link?type=IAS&num=7&code=ifrs-tx-2023-en-r&anchor=para_16&doctype=Standard -URIDate 2023-03-23 + Details
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- Definition The cash outflow for the purchases of property, plant and equipment, classified as investing activities. [Refer: Property, plant and equipment] + References Reference 1: http://www.xbrl.org/2003/role/exampleRef -Name IAS -Number 7 -IssueDate 2023-01-01 -Paragraph 16 -Subparagraph a -URI https://taxonomy.ifrs.org/xifrs-link?type=IAS&num=7&code=ifrs-tx-2023-en-r&anchor=para_16_a&doctype=Standard -URIDate 2023-03-23 + Details
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