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Risk management - Wholesale Banking: Forborne portfolio by economic sector (Details) - EUR (€)
€ in Millions
 12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Disclosure of credit risk exposure [line items]    
Forborne assets € 13,089 € 16,438
Percentage of forborne assets concentrated in main economic sectors 67.00%  
Forbearance    
Disclosure of credit risk exposure [line items]    
Increase (decrease) of forborne assets € (3,300)  
USA | Forbearance    
Disclosure of credit risk exposure [line items]    
Percentage of forborne assets 13.60% 11.50%
Wholesale Banking    
Disclosure of credit risk exposure [line items]    
Forborne assets € 6,063 € 8,359
Wholesale Banking | Forbearance    
Disclosure of credit risk exposure [line items]    
Forborne assets € 6,100 € 8,400
Percentage of forborne assets 1.80% 2.70%
Increase (decrease) of forborne assets € (2,300)  
Wholesale Banking | Natural Resources    
Disclosure of credit risk exposure [line items]    
Forborne assets 788 € 1,239
Wholesale Banking | Real Estate    
Disclosure of credit risk exposure [line items]    
Forborne assets 1,320 2,000
Wholesale Banking | Transportation & Logistics    
Disclosure of credit risk exposure [line items]    
Forborne assets 315 1,073
Wholesale Banking | Food, Beverages & Personal Care    
Disclosure of credit risk exposure [line items]    
Forborne assets 866 1,082
Wholesale Banking | Services    
Disclosure of credit risk exposure [line items]    
Forborne assets 284 697
Wholesale Banking | Automotive    
Disclosure of credit risk exposure [line items]    
Forborne assets 138 172
Wholesale Banking | Utilities    
Disclosure of credit risk exposure [line items]    
Forborne assets 510 469
Wholesale Banking | General Industries    
Disclosure of credit risk exposure [line items]    
Forborne assets 145 255
Wholesale Banking | Retail    
Disclosure of credit risk exposure [line items]    
Forborne assets 282 302
Wholesale Banking | Chemicals, Health & Pharmaceuticals    
Disclosure of credit risk exposure [line items]    
Forborne assets 571 191
Wholesale Banking | Builders & Contractors    
Disclosure of credit risk exposure [line items]    
Forborne assets 133 168
Wholesale Banking | Other    
Disclosure of credit risk exposure [line items]    
Forborne assets 712 710
Retail Banking    
Disclosure of credit risk exposure [line items]    
Forborne assets € 7,026 8,080
Percentage of forborne assets 1.40%  
Retail Banking | Forbearance    
Disclosure of credit risk exposure [line items]    
Increase (decrease) of forborne assets € (1,100)  
Retail Benelux | Private Individuals    
Disclosure of credit risk exposure [line items]    
Percentage of forborne assets 50.50%  
Of which: performing    
Disclosure of credit risk exposure [line items]    
Forborne assets € 8,047 10,853
Of which: performing | Wholesale Banking    
Disclosure of credit risk exposure [line items]    
Forborne assets 3,919 5,880
Of which: performing | Wholesale Banking | Forbearance    
Disclosure of credit risk exposure [line items]    
Increase (decrease) of forborne assets (2,000)  
Of which: performing | Wholesale Banking | Natural Resources    
Disclosure of credit risk exposure [line items]    
Forborne assets 321 603
Of which: performing | Wholesale Banking | Real Estate    
Disclosure of credit risk exposure [line items]    
Forborne assets 1,254 1,917
Of which: performing | Wholesale Banking | Transportation & Logistics    
Disclosure of credit risk exposure [line items]    
Forborne assets 175 868
Of which: performing | Wholesale Banking | Food, Beverages & Personal Care    
Disclosure of credit risk exposure [line items]    
Forborne assets 465 543
Of which: performing | Wholesale Banking | Services    
Disclosure of credit risk exposure [line items]    
Forborne assets 254 665
Of which: performing | Wholesale Banking | Automotive    
Disclosure of credit risk exposure [line items]    
Forborne assets 98 125
Of which: performing | Wholesale Banking | Utilities    
Disclosure of credit risk exposure [line items]    
Forborne assets 255 255
Of which: performing | Wholesale Banking | General Industries    
Disclosure of credit risk exposure [line items]    
Forborne assets 74 176
Of which: performing | Wholesale Banking | Retail    
Disclosure of credit risk exposure [line items]    
Forborne assets 104 227
Of which: performing | Wholesale Banking | Chemicals, Health & Pharmaceuticals    
Disclosure of credit risk exposure [line items]    
Forborne assets 559 168
Of which: performing | Wholesale Banking | Builders & Contractors    
Disclosure of credit risk exposure [line items]    
Forborne assets 72 94
Of which: performing | Wholesale Banking | Other    
Disclosure of credit risk exposure [line items]    
Forborne assets 287 240
Of which: performing | Retail Banking    
Disclosure of credit risk exposure [line items]    
Forborne assets 4,128 4,973
Of which: non-performing    
Disclosure of credit risk exposure [line items]    
Forborne assets 5,042 5,585
Of which: non-performing | Wholesale Banking    
Disclosure of credit risk exposure [line items]    
Forborne assets 2,144 2,478
Of which: non-performing | Wholesale Banking | Natural Resources    
Disclosure of credit risk exposure [line items]    
Forborne assets 467 636
Of which: non-performing | Wholesale Banking | Real Estate    
Disclosure of credit risk exposure [line items]    
Forborne assets 66 84
Of which: non-performing | Wholesale Banking | Transportation & Logistics    
Disclosure of credit risk exposure [line items]    
Forborne assets 139 205
Of which: non-performing | Wholesale Banking | Food, Beverages & Personal Care    
Disclosure of credit risk exposure [line items]    
Forborne assets 401 539
Of which: non-performing | Wholesale Banking | Services    
Disclosure of credit risk exposure [line items]    
Forborne assets 30 32
Of which: non-performing | Wholesale Banking | Automotive    
Disclosure of credit risk exposure [line items]    
Forborne assets 40 46
Of which: non-performing | Wholesale Banking | Utilities    
Disclosure of credit risk exposure [line items]    
Forborne assets 255 214
Of which: non-performing | Wholesale Banking | General Industries    
Disclosure of credit risk exposure [line items]    
Forborne assets 71 80
Of which: non-performing | Wholesale Banking | Retail    
Disclosure of credit risk exposure [line items]    
Forborne assets 178 76
Of which: non-performing | Wholesale Banking | Chemicals, Health & Pharmaceuticals    
Disclosure of credit risk exposure [line items]    
Forborne assets 11 23
Of which: non-performing | Wholesale Banking | Builders & Contractors    
Disclosure of credit risk exposure [line items]    
Forborne assets 61 74
Of which: non-performing | Wholesale Banking | Other    
Disclosure of credit risk exposure [line items]    
Forborne assets 425 469
Of which: non-performing | Retail Banking    
Disclosure of credit risk exposure [line items]    
Forborne assets € 2,898 € 3,107